Nonprofit Organizational Assessment
Nonprofit Organizational Assessment
Nonprofit Organizational Assessment
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As Grant points out, Robert H. Frank argues that "many organizations are
essentially winner-take-all markets, dominated by zero-sum competitions for rewards
and promotions". In particular, when leaders implement forced ranking systems to
reward individual performance, the organisational culture tends to change, with a giver
culture giving way to a taker or matcher culture.
Also awarding the highest-performing individual within each team encourages a taker
culture.
Stephen McGuire
Stephen McGuire (2003) defined and validated a model of organizational culture that
predicts revenue from new sources. An Entrepreneurial Organizational Culture (EOC) is
a system of shared values, beliefs and norms of members of an organization, including
valuing creativity and tolerance of creative people, believing that innovating and seizing
market opportunities are appropriate behaviors to deal with problems of survival and
prosperity, environmental uncertainty, and competitors' threats, and expecting
organizational members to behave accordingly.
Elements
People and empowerment focused
Value creation through innovation and change
Attention to the basics
Hands-on management
Doing the right thing
Freedom to grow and to fail
Commitment and personal responsibility
Emphasis on the future
Eric Flamholtz
Eric Flamholtz (2001; 2011) has identified and validated a model of organizational
culture components that drive financial results (Flamholtz and Randle, 2011). The
model consist of five identified dimensions of corporate culture: 1) treatment of
customers, 2) treatment of people, 3) performance standards and accountability, 4)
innovation and change, and 5) process orientation. These five dimensions have been
confirmed by factor analysis (Flamholtz and Narasimhan-Kannan, 2005) in addition,
Flamholtz has published empirical research that show the impact of organizational
culture on financial performance (Flamholtz, 2001).
Flamholtz has also proposed that organizational (corporate) culture is not just an asset
in the economic sense; but is also an "asset" in the conventional accounting sense
(Flamholtz 2005). Flamholtz and Randle have also examined the evolution of
organizational culture at different stages of organizational growth (Flamholtz and
Randle, 2014).
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