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Influencer Loyalty Program - The Evolution

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<strong>Influencer</strong> <strong>Loyalty</strong><br />

<strong>Program</strong> - <strong>The</strong><br />

<strong>Evolution</strong>


Today, most of the brands prefer to have <strong>Influencer</strong><br />

loyalty programs to connect with consumers effectively.<br />

Initially, the brands used celebrities to endorse their<br />

products, but now they are collaborating with ordinary<br />

people to drive engagement and brand awareness.<br />

Online marketing has a profound impact on word of<br />

mouth and digital word of mouth marketing. <strong>The</strong> rise in<br />

social media popularity and blogging has reshaped the<br />

influencer loyalty programs.<br />

Importance<br />

<strong>Influencer</strong> <strong>Loyalty</strong> <strong>Program</strong>s play an important role in<br />

driving brand performance. It is a real opportunity for<br />

brands as they share the same fundamentals for<br />

connecting with the customers. <strong>The</strong>se fundamentals<br />

stem from authenticity and become bases for a longlasting<br />

and reciprocal relationship with customers. <strong>The</strong><br />

brands collect invaluable data on their members on<br />

every interaction. <strong>Influencer</strong> <strong>Loyalty</strong> programs become<br />

essential in construction, technology, automobile and<br />

other aftermarket sensitive product categories where the<br />

customer finds it tough to understand.


Essential Elements of <strong>Influencer</strong> <strong>Loyalty</strong><br />

<strong>Program</strong><br />

<br />

<br />

<br />

<br />

Identifying Key and Authentic influencers, acquiring<br />

and certifying them<br />

Developing an effective influencing program<br />

Engaging key influencers at all available digital and<br />

promotional touchpoints such as web, SMS, mobile<br />

apps and phones<br />

Incentivizing influencers for recommendations on a<br />

regular basis to drive performance<br />

<strong>Influencer</strong> Engagement Measurement and ROI<br />

<strong>Influencer</strong> engagement can be measured by tracking<br />

customers’ social media shares, retweets, likes or<br />

redemption in-store or online, competition entries and<br />

more. According to marketers, campaigns with social<br />

media influencers are effective in driving both<br />

engagement and awareness. Nonetheless, it generates a<br />

return of six rupees on every one rupee invested.

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