Influencer Loyalty Program - The Evolution
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<strong>Influencer</strong> <strong>Loyalty</strong><br />
<strong>Program</strong> - <strong>The</strong><br />
<strong>Evolution</strong>
Today, most of the brands prefer to have <strong>Influencer</strong><br />
loyalty programs to connect with consumers effectively.<br />
Initially, the brands used celebrities to endorse their<br />
products, but now they are collaborating with ordinary<br />
people to drive engagement and brand awareness.<br />
Online marketing has a profound impact on word of<br />
mouth and digital word of mouth marketing. <strong>The</strong> rise in<br />
social media popularity and blogging has reshaped the<br />
influencer loyalty programs.<br />
Importance<br />
<strong>Influencer</strong> <strong>Loyalty</strong> <strong>Program</strong>s play an important role in<br />
driving brand performance. It is a real opportunity for<br />
brands as they share the same fundamentals for<br />
connecting with the customers. <strong>The</strong>se fundamentals<br />
stem from authenticity and become bases for a longlasting<br />
and reciprocal relationship with customers. <strong>The</strong><br />
brands collect invaluable data on their members on<br />
every interaction. <strong>Influencer</strong> <strong>Loyalty</strong> programs become<br />
essential in construction, technology, automobile and<br />
other aftermarket sensitive product categories where the<br />
customer finds it tough to understand.
Essential Elements of <strong>Influencer</strong> <strong>Loyalty</strong><br />
<strong>Program</strong><br />
<br />
<br />
<br />
<br />
Identifying Key and Authentic influencers, acquiring<br />
and certifying them<br />
Developing an effective influencing program<br />
Engaging key influencers at all available digital and<br />
promotional touchpoints such as web, SMS, mobile<br />
apps and phones<br />
Incentivizing influencers for recommendations on a<br />
regular basis to drive performance<br />
<strong>Influencer</strong> Engagement Measurement and ROI<br />
<strong>Influencer</strong> engagement can be measured by tracking<br />
customers’ social media shares, retweets, likes or<br />
redemption in-store or online, competition entries and<br />
more. According to marketers, campaigns with social<br />
media influencers are effective in driving both<br />
engagement and awareness. Nonetheless, it generates a<br />
return of six rupees on every one rupee invested.