Business Action August / September 2019
August / September 2019 issue of the independent North Devon-based business magazine covering news about business and enterprise in Barnstaple, Bideford, Braunton, Chulmleigh, Combe Martin, Holsworthy, Ilfracombe, Lynmouth, Lynton, South Molton, Torrington, Woolacombe and more. Full magazine available to non-subscribers mid-August. Business Action Plan and magazine subscribers receive priority access of new issues of Business Action on publication. Subscribe at http://www.business-action.co.uk/plans
August / September 2019 issue of the independent North Devon-based business magazine covering news about business and enterprise in Barnstaple, Bideford, Braunton, Chulmleigh, Combe Martin, Holsworthy, Ilfracombe, Lynmouth, Lynton, South Molton, Torrington, Woolacombe and more.
Full magazine available to non-subscribers mid-August.
Business Action Plan and magazine subscribers receive priority access of new issues of Business Action on publication. Subscribe at http://www.business-action.co.uk/plans
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HEALTH & SAFETY<br />
Keeping<br />
Banner 3.indd 1<br />
customers safe and satisfied<br />
24/07/<strong>2019</strong> 15:33:39<br />
Keith and Julie Turner started<br />
Tawsa in 2006 by investing in a<br />
printer so that they could print<br />
leaflets. Now the business operates<br />
an established health and<br />
safety consultancy in the South<br />
West and across the UK as well<br />
as its Safety Supplies Direct<br />
store on Pottington <strong>Business</strong><br />
Park in Barnstaple and online.<br />
Keith’s ‘can do’ attitude<br />
has enabled the business to<br />
develop through focusing on<br />
delivering what clients want.<br />
Tawsa advises on all aspects<br />
of safety – from site inspections<br />
and audits to writing<br />
procedures, providing training<br />
and full safety management.<br />
Keith is determined to give<br />
a consistently high level of<br />
service, whether a client runs a<br />
multi-site operation employing<br />
hundreds of people or is a<br />
one-man band.<br />
Safety Supplies Direct<br />
works on the same basis. Keith<br />
started supplying equipment<br />
after a client asked him to<br />
purchase some goggles, which<br />
alerted him to the business<br />
opportunity. The store now<br />
stocks a wide range of health<br />
and safety clothing and equipment<br />
and janitorial supplies,<br />
Meeting rates from £25 pp<br />
24 hour delegate rates available<br />
Fully catered team building<br />
Michelin dining experience<br />
Participative courses<br />
<strong>Business</strong> facilities<br />
Call today for our business package<br />
prices & details 01271 862446<br />
ilfracombecarlton.co.uk<br />
and, again, provides the same<br />
level of service to customers<br />
whether they buy one pair of<br />
gloves or hundreds.<br />
“We offer information and<br />
advice on products and would<br />
rather customers buy the<br />
right product, even if it’s a less<br />
expensive one,” says Keith.<br />
“It’s about loyalty and being<br />
honest. We want people to<br />
come back and let us help sort<br />
their problems.”<br />
The drive to help customers<br />
has led Keith to source hardto-obtain<br />
items and start<br />
Whatever health and safety advice and supplies you need:<br />
(from left) Keith Turner, Robert Priestley and Julie Turner<br />
importing them himself, giving<br />
exclusivity for some products.<br />
Customers can purchase by<br />
visiting and collecting from the<br />
store or ordering by phone or<br />
online for delivery by Safety<br />
Supplies Direct locally or by<br />
courier across the UK.<br />
Keith and Julie’s hard work<br />
has developed the business<br />
so that it now employs seven<br />
people and they have plans for<br />
further expansion.<br />
One team member, Donna<br />
Salter, who left the business<br />
when she moved from the area,<br />
returned in March after three<br />
years to manage sales. Nadia<br />
Curtis has also recently joined<br />
part-time to assist with admin.<br />
Keith and Julie believe it is<br />
vital that employees are happy<br />
and, as parents themselves,<br />
recognise the importance of<br />
flexibility. Keith says there is<br />
a genuine team spirit where<br />
everyone helps out and he<br />
himself will help re-organising<br />
the stockroom or cleaning.<br />
Health and safety system<br />
Keith never stands still and has<br />
recently developed a system<br />
that can be accessed via PC or<br />
mobile phone to manage and<br />
record all aspects of a client’s<br />
health and safety. Available<br />
for an annual subscription,<br />
clients can run it themselves or<br />
Tawsa can manage it remotely,<br />
providing a full back-up service<br />
to guarantee data security.<br />
Always focused on a<br />
commonsense approach to<br />
health and safety, and actively<br />
developing business opportunities,<br />
what innovations will<br />
Keith and Julie launch next?<br />
■■Details 01271 377558 or<br />
safetysuppliesdirect.co.uk /<br />
tawsa.co.uk<br />
WE OFFER ASSISTANCE WITH:<br />
Valuations<br />
Cost Management<br />
Bills of Quantities Tendering<br />
Procurement<br />
Invoice Reconciliation<br />
CALL TODAY for an informal chat:<br />
01271 603053<br />
futuredimensions.uk<br />
info@futuredimensions.uk<br />
14 business action | <strong>August</strong> / <strong>September</strong> <strong>2019</strong> | business-action.co.uk