Unified Communication (UC) & Business Headsets Market Overview, Growth Opportunities and Forecast to 2025
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<strong>Unified</strong> <strong>Communication</strong> (<strong>UC</strong>) & <strong>Business</strong> <strong>Headsets</strong> <strong>Market</strong><br />
<strong>Overview</strong>, <strong>Growth</strong> <strong>Opportunities</strong> <strong>and</strong> <strong>Forecast</strong> <strong>to</strong> <strong>2025</strong><br />
“The market is subject <strong>to</strong> witness a substantial growth due <strong>to</strong> the<br />
rising dem<strong>and</strong> for mobility <strong>and</strong> portability services during<br />
multiple business processes, thus allowing multitasking <strong>and</strong><br />
convenience. Globally, the unified communication (<strong>UC</strong>) &<br />
business headsets industry is predicted <strong>to</strong> grow at a very high<br />
CAGR in the forecast period.”<br />
The global <strong>Unified</strong> <strong>Communication</strong> (<strong>UC</strong>) & <strong>Business</strong> <strong>Headsets</strong> <strong>Market</strong> size is expected <strong>to</strong> value at USD1.46 billion<br />
by <strong>2025</strong>. The market is subject <strong>to</strong> witness a substantial growth due <strong>to</strong> the rising dem<strong>and</strong> for mobility <strong>and</strong><br />
portability services during multiple business processes, thus allowing multitasking <strong>and</strong> convenience. Globally,<br />
the unified communication (<strong>UC</strong>) & business headsets industry is predicted <strong>to</strong> grow at a very high CAGR in the<br />
forecast period, providing numerous opportunities for market players <strong>to</strong> invest for research <strong>and</strong> development<br />
in the market.<br />
The unified communication technology is responsible for establishing simultaneous connections among various<br />
communication devices located at remote locations. Rise in adoption of unified communication (<strong>UC</strong>) <strong>and</strong><br />
business headsets in the call centers, is expected <strong>to</strong> double market value of unified communication (<strong>UC</strong>) &<br />
business headsets market.<br />
Growing popularity of unified communication (<strong>UC</strong>) & business headsets in the call centers is credited <strong>to</strong> higher<br />
productivity levels among employees <strong>and</strong> interactive communication with clients. Increasing dem<strong>and</strong> for<br />
various businesses is anticipated <strong>to</strong> boost growth of the market over the forecast period. <strong>Unified</strong> communication<br />
(<strong>UC</strong>) <strong>and</strong> business headsets provides cus<strong>to</strong>mers with advantages such as email services, instant messaging, webconferencing,<br />
online webinars, <strong>and</strong> sharing of multiple devices on a single platform.<br />
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Employers, in present times are more favorable <strong>to</strong>wards adoption of cost-cutting strategies such as work from<br />
home <strong>and</strong> bring your own device (BYOD) policies, thus reducing the need for excess of office space. Due <strong>to</strong> such<br />
policies <strong>and</strong> flexible work routines, employees are more likely <strong>to</strong> prioritize use of the unified communication<br />
(<strong>UC</strong>) & business headsets <strong>to</strong> completely eliminate any external disturbances during important work related calls<br />
<strong>and</strong> communication. These fac<strong>to</strong>rs coupled with high-level of efficiency while performing office-related tasks<br />
are expected <strong>to</strong> fuel growth of the unified communication (<strong>UC</strong>) <strong>and</strong> business headsets industry in coming years.<br />
Wireless headset is one of the fastest growing segment in the <strong>UC</strong> & business headsets market with significant<br />
revenue generation in last couple of years. Growing popularity of the wireless headset segment is credited <strong>to</strong><br />
advantages such as ease <strong>to</strong> use <strong>and</strong> cost-effectiveness. <strong>Headsets</strong> that are adopted for performing business<br />
related tasks are commonly lightweight, <strong>and</strong> has in-built Wi-Fi <strong>and</strong> Blue<strong>to</strong>oth systems, thus offering required<br />
flexibility during various business processes.<br />
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<strong>Unified</strong> communications (<strong>UC</strong>), is termed as a marketing technique that involves integration of various business<br />
communication solutions including instant messaging applications, video & audio calling, web conferencing,<br />
fixed mobile convergence (FMC) system, <strong>and</strong> data sharing. The unified communication services also offer<br />
desk<strong>to</strong>p sharing, call moni<strong>to</strong>ring <strong>and</strong> speech recognition with non-real-time communication services like<br />
integrated voicemails, <strong>and</strong> e-mail as well.<br />
<strong>Unified</strong> communications (<strong>UC</strong>) is set of communication devices that allows a reliable <strong>and</strong> unified user interface.<br />
Interactive <strong>and</strong> unified user interface is one of the prominent fac<strong>to</strong>rs driving dem<strong>and</strong> of the unified<br />
communication technology, in recent years. <strong>Business</strong> headsets are specifically designed <strong>and</strong> optimized for their<br />
use in soft phones, or communication channel on particular computer which is connected <strong>to</strong> work-place<br />
telephone system <strong>and</strong> behaves as a real telephone.<br />
The unified communication (<strong>UC</strong>) & business headsets industry is divided in<strong>to</strong> regional market segment such as<br />
North America, Europe, Asia-Pacific, Latin America <strong>and</strong> Africa. North America has shown major growth in recent<br />
years owing <strong>to</strong> the rise in the implementation of latest technologies <strong>and</strong> existence of well-established<br />
infrastructure. Asia-Pacific region is predicted <strong>to</strong> hold a major market share in the unified communication (<strong>UC</strong>)<br />
<strong>and</strong> business headsets market with massive growth in forecast period.<br />
Countries such as India, China <strong>and</strong> Singapore are leading the Asia-Pacific market with favorable governmental<br />
policies <strong>and</strong> reforms, substantial infrastructural development in the region coupled with increasing investment<br />
by leading industry players in the market.<br />
The key players in the <strong>UC</strong> & business headsets industry are ClearOne <strong>Communication</strong>s. Inc., Dell Technologies<br />
Incorporations, Jabra Co., LogitechInternational S.A., Plantronics Incorporations, <strong>and</strong> Sennheiser electronic<br />
Corporations.
<strong>Market</strong> Segment:<br />
Type Outlook (Revenue, USD Million; Volume, Thous<strong>and</strong> Units; 2014 - <strong>2025</strong>)<br />
• Wired<br />
• Wireless<br />
Regional Outlook (Revenue, USD Million; Volume, Thous<strong>and</strong> Units; 2014 - <strong>2025</strong>)<br />
• North America<br />
• U.S.<br />
• Canada<br />
• Europe<br />
• Germany<br />
• UK<br />
• Asia Pacific<br />
• China<br />
• India<br />
• Japan<br />
• Latin America<br />
• Brazil<br />
• Mexico<br />
• Middle East & Africa
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