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VOL. 4, NO. 3 SUMMER <strong>2019</strong>


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• INSECTS<br />

• AEROSOL SPRAY PAINT<br />

• CORROSION<br />

• ROAD DE-ICING MATERIALS<br />

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• UV DAMAGE<br />

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• P.O.S. Customer Hand Outs<br />

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CONTENTS<br />

Porsche or Pinto. ......... 4<br />

All the Detail . ............ 5<br />

The Shining Shop Auto Detailing<br />

Business of Detailing . .... 8<br />

Avoiding The Burn<br />

Nitty Gritty ............. 10<br />

Getting to Know<br />

Robert “Bob” Wrasman<br />

Innovations . ............ 14<br />

OSHA News . ............ 16<br />

Oh No! It’s OSHA News<br />

Industry Dirt . ........... 18<br />

IDA Column . ............ 25<br />

A Tale of New Chapters<br />

Detail Doctor . ........... 24<br />

What do you know about mold?<br />

Cover Story . ............ 28<br />

Got the Right Buff?<br />

Vol. 4, No. 3, Summer <strong>2019</strong><br />

Publisher: Jackson Vahaly<br />

Editor: Debra Gorgos<br />

Design: Katy Barrett-Alley<br />

Auto Detailing News is published 4 times per year<br />

and is independently owned by Jackson Vahaly.<br />

Web address is www.autodetailingnews.com<br />

All inquiries should be directed to:<br />

Auto Detailing News<br />

110 Childs Ln. Franklin, TN 37067<br />

jacksonv@autodetailingnews.com<br />

Copyright © 2018<br />

2 Dollar Enterprises/Auto Detailing News<br />

All Rights Reserved.<br />

One More Thing ...<br />

Correction:<br />

As I am writing this, and while words like “tariffs,” “Trump,” “trade,” “economy,” and<br />

“commerce” are splattered across my television, computer and Sunday paper, and I wonder how it<br />

all is affecting my friends in the auto detailing industry, I am relieved to learn that Mother Nature<br />

is doing her part to make sure those in the auto appearance industry have plenty of customers.<br />

Thanks to the massive season invasions of lovebugs, detailers, especially those in Florida, Texas,<br />

the Carolinas, Georgia and Mississippi, are presenting with vehicles encrusted with lovebug goop.<br />

Carcasses, and whatever else is left behind after a bug on bun lovefest, are a car owner’s nightmare,<br />

but detailers are left with a marketable and profitable opportunity. And, now, in Ohio, a colossal<br />

It is with great regret that I admit to a mistake appearing in the Spring <strong>2019</strong> issue of Auto Detailing News.<br />

The cover story on boat detailing, showed the before and after photos reversed. We know all of you are<br />

smart, so we are hoping you noticed, but didn’t mind the mistake:<br />

As I hold my head in shame, I hope something<br />

like this will not happen again. Ben Thompson,<br />

founder of Mavinate, LLC, did an amazing job<br />

with providing the content and I hope it everyone<br />

enjoyed it and all of the other material in<br />

the issue.<br />

invasion of mayflies is wreaking havoc on vehicles.<br />

The mayflies apparently started out in Lake<br />

Erie, burying their eggs in the sediment. The invasion<br />

was so giant that it even showed up on weather<br />

radar reports. In other auto-infiltration news that<br />

only an auto detailer would appreciate, a 16-foot<br />

long cobra was found in the engine of a car in<br />

Thailand. Special rescuers had to be called in to<br />

remove the venomous reptile. And, snakes aren’t<br />

just hitching a ride in Asia, a woman in Santa Fe,<br />

New Mexico, was shocked to find a red racer snake<br />

in her glove compartment on June 30, <strong>2019</strong>. The<br />

snake didn’t hurt the woman, but her own car did after she jumped out upon finding the snake and<br />

forgot the car was in drive… you can probably guess how that story turned out.<br />

And in Cleveland County, Oklahoma, a 5-foot-long, black<br />

rat snake was found in a car engine on June 17.<br />

Sandy Moore-Furneaux, a rescue liaison for the Oklahoma<br />

City Herpetological and Invertebrate Society, told KOCO News<br />

5 the snake probably followed a mouse or rat up into the engine.<br />

So, the bottom line here is all detailers need to proceed with<br />

caution, or at least invest in a good snake charming how-to book.<br />

And, one more thing before I sign off, I had a fantastic time<br />

at the recent Car Wash Show in Nashville. Booths were bustling,<br />

detailers were connecting and music was in the air. I even got<br />

to sing some karaoke with some detailing industry altos and<br />

sopranos at the famous Ms. Kelli’s karaoke bar on Printer’s Aly.<br />

San Antonio is the next stop for the Car Wash Show in 2020 and<br />

I see there are about 10 karaoke bars near the convention center.<br />

Who’s with me?<br />

Until next time,<br />

VOL. 4, NO. 3 • SUMMER <strong>2019</strong> | AUTO DETAILING NEWS | 3


IT’S ALL<br />

FUN &<br />

GAMES<br />

It’s no secret that<br />

detailers know their<br />

cars. But, let’s put<br />

the skills to the test.<br />

Porsche<br />

or<br />

Pinto?<br />

___ 2009 Toyota Tacoma<br />

___ 2016 Mazda 6<br />

___ 2015 Volkswager Passat<br />

a<br />

b<br />

___ 2006 Subaru Impreza<br />

___ 2013 Ford F-150<br />

___ 2017 Subaru Forester<br />

c<br />

But, let’s put the skills to the test.<br />

Can you tell the make, model and<br />

year of each vehicle posted below?<br />

Answers are on the bottom of the<br />

page. Good luck!<br />

d e<br />

f.<br />

a. 2015 Volkswagen Passat<br />

b. 2006 Subaru Impreza<br />

c. 2009 Toyota Tacoma<br />

d. 2017 Subaru Forester<br />

e. 2013 Ford F-150<br />

f. 2016 Mazda 6<br />

4 | AUTO DETAILING NEWS | VOL. 4, NO. 3 • SUMMER <strong>2019</strong>


ALL THE<br />

DETAILS<br />

The Shine Shop<br />

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Types of Services Offered:<br />

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Call 1-800-868-8590 or online at nrccshow.com<br />

SearchAutomotive.net<br />

NRCC2050_AutoDetailingNews_061419.indd 3<br />

6/13/19 8:32 PM<br />

VOL. 4, NO. 3 • SUMMER <strong>2019</strong> | AUTO DETAILING NEWS | 5


ALL THE<br />

DETAILS<br />

Number of Employees<br />

(not including the owner): Zero<br />

Year it Opened: We opened the<br />

shop full time in 1999<br />

Hours/Days of Operation:<br />

We were booked 7 days per week<br />

for the first 13 years or so, then cut<br />

down to 6 days per week and now<br />

we are strictly 5 per week.<br />

Methods of Advertising:<br />

We have never advertised — never<br />

even listed the business in the<br />

phone book (when there was such<br />

a thing). Our business was strictly<br />

grown by word-of-mouth of satisfied<br />

customers. We did eventually<br />

start a website. This was mainly<br />

to educate our clients on what a<br />

ceramic coating is vs. wax, and we<br />

recently started Facebook and Instagram<br />

pages. We also do a weekly<br />

call in to a talk radio show called,<br />

“You Auto Know.” The show belongs<br />

to a good friend and client.<br />

Most Popular Service:<br />

Our most popular service is the<br />

complete package of paint correction<br />

and perfection topped with<br />

a Modesta Glass Coating for the<br />

paint, Modesta BC06 Rim Coating<br />

for the wheels and Modesta<br />

EGC Glass Coating -— total protection<br />

for your investment.<br />

Busiest Season: We are busy<br />

year round, and we are generally<br />

booked 3 to 4 months in advance.<br />

What are your Business Goals?<br />

Our business goals are to continue<br />

to offer personalized service and<br />

complete satisfaction of our clients’<br />

expectations as we have for<br />

the last 20 years.<br />

Favorite Detailing Tool:<br />

My most important detailing tool<br />

is my knowledge and skills, as well<br />

as my continual education in the<br />

latest processes — without those<br />

all the fancy tools and products in<br />

the world would not give the results<br />

expected.<br />

6 | AUTO DETAILING NEWS | VOL. 4, NO. 3 • SUMMER <strong>2019</strong>


ALL THE<br />

DETAILS<br />

VOL. 4, NO. 3 • SUMMER <strong>2019</strong> | AUTO DETAILING NEWS | 7


THE BUSINESS OF<br />

DETAILING<br />

Avoiding<br />

the burn<br />

How to keep from getting burned out due to<br />

the physical and mental demands of detailing<br />

By Rob Schruefer<br />

rob@onspotdetailing.com<br />

Rob Schruefer is the owner of On The<br />

Spot Detailing out of Columbia, Maryland.<br />

He proudly serves on the board of the<br />

International Detailing Association and works<br />

tirelessly to ensure that detailing business<br />

owners receive business development<br />

support to help them achieve their goals.<br />

As a successful businessperson it can<br />

be difficult to keep a work/life balance<br />

in line. You are successful because you<br />

can keep your head down, and work to<br />

complete tasks or goals and keep your<br />

business moving forward. But, just as<br />

important as it is for your business to<br />

progress, it is just as vital to make sure<br />

your home and family life do not suffer<br />

because of it. Working too hard and for<br />

too many hours on end creates burn out,<br />

and a home life ultimately pays the price.<br />

Irreplaceable at work, and at home<br />

I have struggled with finding a proper<br />

work and life balance in the time I have<br />

owned my own detailing business. When<br />

I was in my 20s, it didn’t really matter as<br />

much. I had no children, and as long as<br />

I had a little time left for my social life, I<br />

had no complaints. As I grew older, and<br />

my life changed, it became clear that it<br />

would be difficult to raise a family and put<br />

in the number of hours I was working.<br />

I had my first child, and started to cut<br />

back by only working 6 days a week. I<br />

would promise my wife that I would take<br />

off at least Saturdays also, but something<br />

always came up, and I felt as though I<br />

HAD to be there to solve any problems<br />

that arose. Then, our second child came<br />

along, and I was still putting in 6 long<br />

days of work each week. I wanted to be<br />

at home, but I felt as though I NEEDED<br />

to be at work. It would cause fights at<br />

home, and a feeling of burn out at work.<br />

A turning point<br />

It was not until my oldest started to<br />

play sports and all of his games were<br />

scheduled on Saturday mornings that<br />

I realized this was going to be a major<br />

problem. My dad had always been at<br />

all of my games and practices, and I<br />

intended to do the same thing. Like<br />

most things in life, that wass easier said<br />

than done and I had a lot of questions,<br />

“Who was going to do it if I was not<br />

there?”, “What would happen if there<br />

is a problem?” and, “Will this be to the<br />

detriment to the success of my business?”<br />

The work/life balanced had reached<br />

a tipping point, and if I wanted my<br />

business to truly be successful, I needed<br />

to find a way for it to operate without me<br />

being there constantly. I also knew if I<br />

wanted to be happy, I needed to be there<br />

for my family.<br />

How I made positive changes<br />

If you are also sitting on the cusp of<br />

burn out or you are experiencing an outof-whack<br />

work/life balance, here are a<br />

few things that I implemented that have<br />

worked for me.<br />

1. Hiring quality management.<br />

I discovered a while ago that a great detailer<br />

does not always make for a great<br />

manager. Proper management involves<br />

a skillset that not many detailers have,<br />

such as, communication, problem solving,<br />

and customer service skills. I hired<br />

managers from outside of the detailing<br />

world, with real life management experience.<br />

They were equipped and trained to<br />

understand the management aspects of<br />

the business, and were easily taught what<br />

they needed to know about detailing. Being<br />

able to delegate the work to someone<br />

else freed up an enormous amount of<br />

my time, and greatly lightened my load.<br />

2. Creating procedures<br />

and processes.<br />

My company now as an order and chain<br />

that problems and issues follow. Now, if<br />

something escalates and it gets back to<br />

me, it is a pretty serious situation. Lesser<br />

things can be taken care of by the detailers<br />

or the managers. By empowering<br />

people to solve their own problems,<br />

they not only took on the responsibility<br />

of solving the problems themselves, but<br />

it eventually got to a point that they felt<br />

bad bringing me things they could not<br />

take care of themselves.<br />

3. Letting go of the reins.<br />

This is always one of the most difficult<br />

things for someone who is used to always<br />

being in control. No one will ever<br />

care about the business as much as you<br />

do, but you can trust people to do their<br />

jobs in the best interest of the company.<br />

I found that once I started to back off,<br />

things ran smoother without me sometimes.<br />

I was no longer there as a fall back<br />

or crutch for people to use, they were<br />

forced to figure it out themselves. It did<br />

not take long before my presence was not<br />

necessary, and when I was there, I was<br />

able to really get to work ON the business<br />

and get things completed.<br />

Remember, there is no perfect<br />

formula to ensure that your business<br />

will run smoothly without you, but there<br />

is a 100 percent chance you will burn<br />

yourself out if you work long days, and/<br />

or 7 days a week, without a vacation.<br />

8 | AUTO DETAILING NEWS | VOL. 4, NO. 3 • SUMMER <strong>2019</strong>


EXPERIENCE THE EVOLUTION OF EXCELLENCE<br />

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T +1- 877-224-5750<br />

E info@rupesusa.com<br />

W www.rupesusa.com<br />

Available now at<br />

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Nitty<br />

Gritty<br />

Getting to Know...<br />

Robert “Bob”<br />

Wrasman<br />

By Debra Gorgos, Editor<br />

debrag@autodetailingnews.com<br />

Robert Wrasman is a determined<br />

man. But, determined for a good reason.<br />

Wrasman is intent on sharing his<br />

wealth of knowledge on the history of<br />

automotive paints with every detailer to<br />

better their adroitness. With a head of<br />

John F. Kennedy hair and a childlike enthusiasm,<br />

I had the pleasure of meeting<br />

him at the 2018 Mobile Tech Expo. He<br />

sat down next to me at the International<br />

Detailing Awards dinner and spoke poetically<br />

about his MTE educational seminar.<br />

Hello, Debra, he started out. My<br />

name is Bob Wrasman and I think your<br />

readers could really benefit from the talk<br />

I just gave. I want them to know as much<br />

as me, he added, noting that he has been<br />

a part of the detailing industry for a long<br />

time. He then spoke with as much fervor<br />

about his kids and his wife. They are<br />

my whole life, he said. My wife and I are<br />

a team. In fact, he had to take off after<br />

the final IDA speech. “I have to call my<br />

son,” he said, “He works in Orlando and<br />

I want to meet up with him tomorrow.”<br />

And, before he left, he made sure to tell<br />

me that he really wants our readers to<br />

hear about paint finishes and types of<br />

car paints. Wrasman then handed me his<br />

card and asked for mine and assured and<br />

said he would be in touch. A few days<br />

later, after the MTE was in the rearview<br />

mirror, Wrasman kept his promise and<br />

sent me a slideshow on the history of<br />

car paints. And, yes, we will be sharing<br />

his car paint knowledge in the next issue<br />

of Auto Detailing News, but for now, I<br />

wanted to introduce Wrasman to all of<br />

you and hopefully properly represent his<br />

passion for the industry and its people in<br />

the following interview.<br />

What is your full name?<br />

Robert Joseph Wrasman. I go by Bob<br />

Wrasman and my family calls me Bobby.<br />

Where did you grow up?<br />

I grew up in Lima, Ohio, on the east<br />

side near Westminster, Ohio.<br />

When and how did you<br />

get involved in the<br />

detailing industry?<br />

1978. I started painting and restoring<br />

old cars to drive at 16 years old and started<br />

painting and cleaning cars at Kaiser’s<br />

Custom Body Shop and at Ziebart I was<br />

rustproofing and detailing cars.<br />

What jobs have you<br />

held over the years?<br />

My first job was being a farmer at<br />

10 | AUTO DETAILING NEWS | VOL. 4, NO. 3 • SUMMER <strong>2019</strong>


home. Then I worked in the body shop<br />

and then started working at Ziebart. I did<br />

a lot of different jobs at Ziebart (sunroofs,<br />

window tinting, bed liners…) and worked<br />

my way up to manager during this time. I<br />

painted cars and restored cars at night also.<br />

Nitty<br />

Gritty<br />

What is your current position?<br />

I am Senior International Trainer of<br />

CAR BRITE NITEO products.<br />

What is it you like<br />

about your job?<br />

The people I get to meet and help and<br />

teach. And, also, giving back.<br />

What are some of the<br />

biggest challenges<br />

facing detailers today?<br />

All of the laws and regulations and<br />

that there are so many different surfaces to<br />

clean and there are so many polishes out<br />

there now.<br />

VOL. 4, NO. 3 • SUMMER <strong>2019</strong> | AUTO DETAILING NEWS | 11


Nitty<br />

Gritty<br />

What advice do you have<br />

for detailers who are facing<br />

setbacks?<br />

Don’t give up and learn from your<br />

setbacks. I made many mistakes over the<br />

years that cost me money by over promising<br />

things to customers. Also, my advice is<br />

to: Under promise and over deliver.<br />

What is the biggest mistake<br />

you see detailers making in<br />

terms of detailing a vehicle?<br />

They don’t charge enough, and they<br />

let the customers control the conversation.<br />

It could be due to a lack of confidence.<br />

But, when a customer is coming<br />

to you for advice, be the pro they are<br />

looking for. Also, all detailers need to<br />

keep learning and get to know the top<br />

owners and trainers.<br />

What is it you like<br />

about the detailing industry?<br />

The people. I like traveling all over<br />

and all the companies I have worked<br />

with and the fellowship. I also like seeing<br />

the finished product the way people<br />

look at their vehicle when we do “our<br />

magic” to it.<br />

You spoke at the recent<br />

Mobile Tech Expo.<br />

What was the topic you spoke<br />

about and why was it an<br />

important session for detailers?<br />

Speaking at Mobile Tech was my way<br />

of “giving back” and thanking the International<br />

Detailing Association (IDA)<br />

and the [organizers and attendees] of<br />

the MTE which are both so close to my<br />

heart. I wanted [to offer up] something<br />

different. My topic was on the history of<br />

car paints and understanding them and<br />

their hardness from a body shop background.<br />

I went back to 1900 to present<br />

day. My point was that if you had the<br />

chance to detail a museum full of cars —<br />

some of which have single stage paints,<br />

or nitrocellulose lacquer, or linseed oil —<br />

you better know how to go about it . Also,<br />

I shared a list of hard and soft paint building<br />

data for an app or database to help<br />

detailers make the right choices and help<br />

new detailers who are just starting out.<br />

What keeps you motivated?<br />

Family. Doing my best. Giving back<br />

life to cars.<br />

What do you<br />

like to do on your day off?<br />

I have a big garden. I golf with my<br />

family and enjoy fishing in my pond.<br />

Is there anything about<br />

you (talents, hobbies,<br />

famous relatives) that<br />

might surprise our readers?<br />

I pride myself on learning more every<br />

day. Working on my farmhouse (pictured<br />

above), I have learned brick-laying,<br />

block-laying, and have been digging my<br />

farm pond. I also installed my own metal<br />

roof on my house, installed my gas<br />

furnace. An interesting story to share:<br />

My mom, when she was a kid, would go<br />

roller skating and one of the boys that<br />

would come and skate with her and my<br />

aunts was Neil Armstrong, the first man<br />

on the moon. I would kid my mom and<br />

ask, “Did he promise you the moon?”<br />

and she would just laugh.<br />

12 | AUTO DETAILING NEWS | VOL. 4, NO. 3 • SUMMER <strong>2019</strong>


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INNOVATIONS<br />

Introducing new & improved products for professional auto, boat & motorcycle detailers.<br />

New website from Belanger<br />

Belanger has introduced a completely redesigned<br />

and improved website that’s located at belangerinc.<br />

com. The new mobile-responsive site was developed to<br />

provide customers with a more user-friendly design that<br />

allows easy access to critical technical resources, as well<br />

as helpful educational materials. The new site also aligns<br />

the Belanger brand with the image standards of the newly<br />

formed OPW Vehicle Wash Solutions business unit.<br />

“Creating one effective eco-system for car wash<br />

solutions is a contributing factor to the success of our<br />

new vehicle wash brand,” said Gary Campbell, General<br />

Manager for OPW Vehicle Wash<br />

Solutions, which includes Belanger and<br />

PDQ. “A new Belanger site that provides<br />

the same intuitive experience as our other OPW business<br />

unit pages is a major step in improving purchasing,<br />

service and education for our vehicle wash customers.”<br />

Aside from new branding and an updated design, the<br />

Belanger website houses an expansive resource library of<br />

technical guides, product literature and helpful videos for<br />

distributors to deepen their knowledge of the products<br />

and enhance customer support. To expedite and simplify<br />

the user journey, the site also features these user experience<br />

improvements:<br />

• Improved navigation featuring a more intuitive<br />

menu system<br />

• Improved search functionality to make narrowing<br />

down and finding relevant results easier<br />

• Cleaner layout that puts key content first and<br />

guides users to their desired destination in<br />

fewer clicks<br />

Leather wipes and interior detailer<br />

from Griot’s Garage<br />

Griot’s Garage now offers a leather wipe<br />

called Leather 3-in-1 Wipes. The wipes condition<br />

and protect newer leather in one quick, easy<br />

step. Its rich conditioners penetrate leather grain to moisturize,<br />

soften, and keep leather looking, feeling, and smelling factory<br />

fresh. Advanced polymers create a stain-resistant barrier to<br />

protect against UV damage, premature aging, and cracking.<br />

Griot’s Garage is also offering a new Interior Detailer.<br />

Powered by aerosol, this product makes quick work of dust, dirt,<br />

G&G Industrial Lighting announces the release of the<br />

new VPX Industrial Vaporsealed LED Linear, a low-profile,<br />

waterproof solution for harsh environments. The VPX is driverless,<br />

seamless and IP68 rated. Its compact 1” round housing is<br />

permanently sealed and requires no assembly. This vaportight<br />

reduces the risk of failure by more than 80% in comparison to<br />

traditional models.<br />

The VPX was derived from a need for a high efficiency<br />

vaportight that is able to withstand prolonged exposure to harsh<br />

environments without the need for assembly or maintenance.<br />

A seamless extruded housing provides IP68 ingress protection<br />

along with excellent chemical and UV resistance without the<br />

use of clips, gaskets or seals. By creating a completely sealed<br />

housing, the VPX prevents any risk of water intrusion and will<br />

and fingerprints imparting a natural look and protection from<br />

harmful UV rays on all surfaces, including audio/navigation<br />

screens. Interior Detailer’s anti-static technology resists dust build<br />

up on interior surfaces. Interior Detailer’s aerosol delivery is especially<br />

beneficial for nav screens because it is a dryer application<br />

which protects sensitive electronics from moisture accumulation.<br />

It delivers a natural, crisp, streak-free, original OEM finish with<br />

no greasy feel or residue. It is also silicone free and leaves a cabin<br />

smelling citrus fresh and clean.<br />

Lighting for harsh environments from G&G<br />

not collect debris. By also eliminating the need for<br />

a traditional LED driver, VPX is able to connect<br />

directly to AC line voltage to drive the LEDs,<br />

resulting in higher efficiency, smaller size, longer<br />

life and greater reliability. By removing the power<br />

source, the overall size of the fixture is significantly<br />

decreased, resulting in a much smaller<br />

footprint with a lumen density of 150 lumens per<br />

cubic inch. The VPX incorporates the highest<br />

quality components and the latest LED technology to achieve an<br />

efficiency of over 120 lumens per watt and 1250 lumens per foot.<br />

G&G’s lighting products are proudly Made in America, all<br />

of which are engineered, tested, manufactured, assembled and<br />

shipped from one facility in Clifton Park, New York.<br />

New website<br />

from ColorBond<br />

ColorBond is offering a new<br />

website to provide customers with<br />

the best online experience. The new<br />

website was designed to improve the<br />

customer experience and is now more<br />

convenient for people to shop with<br />

their phone. The navigation is now<br />

easier, it’s easier to find a paint color<br />

and the website uploads faster. The<br />

visual appeal is improved as well.<br />

According to ColorBond web<br />

developer, Dennis Miller, “We<br />

constantly review what our customers<br />

need and found the user-friendliness<br />

of the website was becoming an issue<br />

when viewed on mobile devices. It has<br />

been designed to be primarily viewed<br />

on desktop or laptop computers.<br />

Now, with over fifty percent of our<br />

customers viewing the website on a<br />

mobile device we needed a responsive<br />

website that was mobile as well as<br />

desktop friendly. As well, the graphics<br />

and layout of the website in general<br />

had become dated.”<br />

14 | AUTO DETAILING NEWS | VOL. 4, NO. 3 • SUMMER <strong>2019</strong>


AutoCareForum.com<br />

gets new look, features<br />

The popular website, AutoCareForum, managed by Self Serve<br />

Car Wash News Publisher Jackson Vahaly, has been updated and<br />

features a new website address, features and look. The online<br />

forum, which has been around since 1996, has about 14,000<br />

threads and over 121,000 posts.<br />

The forum’s new address is carwashforum.com. It is now a lot<br />

more modern, and user-friendly, especially when used through a<br />

mobile device.<br />

CSI ® Introduces Ultra Presoak UF224,<br />

an Ultra concentrated high<br />

foaming presoak designed for high<br />

performance cleaning.<br />

Cleaning Systems, Inc. (CSI) of De Pere,<br />

Wisconsin is pleased to introduce a new product,<br />

Ultra Presoak UF224. This is an ultra-concentrated<br />

high performance All-In-One liquid<br />

alkaline presoak for all types of car washes.<br />

UF224 was developed with unique surfactant<br />

matrix, organic builder, and powerful solvent for<br />

the best performance in car wash cleaning. The<br />

ideal ratio of surfactant / builder / solvent in the<br />

product assures the best cleaning performance,<br />

in multiple car wash cleaning situations, with<br />

attractive foam presentation for customer appeal<br />

and economics.<br />

This product has great compatibility to<br />

other alkaline products, surfactant blends, and<br />

extenders utilizing it in various environments.<br />

It has proven to be very effective in overcoming<br />

some water hardness and continuing to perform<br />

at a high level. It is perfect for Touchless<br />

Automatics, Presoak Arches, Prep Guns in Tunnel<br />

Applications, and Presoak and High-Pressure<br />

Soap in self-serve car washes.<br />

Ultra Presoak UF224 is a presoak that delivers<br />

optimum coverage to the surface and ensures<br />

safety and great cleaning effectiveness to the<br />

vehicle. Learn more at https://www.cleaningsystemsinc.com/product/ultra-presoak-224/.<br />

Please contact your Regional Sales Manager<br />

or Customer Service at 920-337-2175 or<br />

customerservice@cleaningsystemsinc.com with<br />

any questions.<br />

October 17 th - 20 th , <strong>2019</strong><br />

Thursday-Sunday<br />

Charleston, South Carolina<br />

<strong>2019</strong><br />

CETA and PWNA will co-locate their trade show again this year.<br />

The two associations coming together will bring incredible<br />

opportunities for attendees. While both associations will<br />

remain independent and have events on their own, CETA and<br />

PWNA share one goal:<br />

Two Teams. One Vision.<br />

Advancing the industry forward.<br />

CETA Host Hotel<br />

The Embassy Suites by HILTON<br />

Charleston Airport Hotel & Convention Center<br />

5055 International Boulevard<br />

North Charleston, South Carolina 29418<br />

843.747.1882<br />

Just 2 miles from the Charleston International Airport (CHS)<br />

Register Today!<br />

Visit www.ceta.org for a Registration form<br />

or email info@ceta.org<br />

Business Meeting, Opening Reception,Seminars,<br />

Trade Show, Women of CETA, and celebrating all in<br />

one facility!<br />

Members Only!<br />

Not a member? Contact CETA today!<br />

Visit www@ceta.org<br />

Call 800.441.0111<br />

Email info@ceta.org<br />

REGISTER NOW!<br />

for <strong>2019</strong><br />

KEYNOTE SPEAKER<br />

Humorous Motivational Speaker<br />

Charles Marshall<br />

If You’re Going to Lead, You Need to COACH<br />

Strengthening Your Influence, Effectiveness,<br />

and Impact as a Leader<br />

&<br />

“Take Two Chuckles and Call Me in the Morning”<br />

Relieving Stress Through the Power of Laughter<br />

POWERCLEAN <strong>2019</strong><br />

Golf Tournament<br />

Friday, Oct 18th, <strong>2019</strong><br />

8:00am Shot Gun Start<br />

Great Prizes | Wonderful Atmosphere<br />

& Includes Lunch!<br />

Register Today<br />

www.ceta.org<br />

Limited Exhibit Space Available!<br />

Your Industry Trade Show | Working for you all year long<br />

The ONLY Trade Show with the Top Manufacturers,<br />

Suppliers, and Distributors in the Industry.<br />

• Member only event-(all attendees are members of the Industry)<br />

• Awesome Give-Aways<br />

• Outdoor Demos<br />

• Technical Updates for the Industry<br />

• Opportunities to Network with members of the<br />

Industry<br />

• Best Opening Reception in the Industry -<br />

Opening Reception<br />

Sponsored in part by<br />

GENERAL PUMP<br />

Women of CETA<br />

11th Annual Meeting & Luncheon<br />

Date: Friday, October 18th, <strong>2019</strong><br />

Time: 11am - 1pm<br />

Location: Embassey Suites Meeting Rm 4<br />

Come join the Women of CETA to celebrate its<br />

11th Annual Meeting. It’s a forum where we<br />

can visit, enjoy fellowship, and have fun!<br />

Register Today<br />

www.ceta.org<br />

POWERCLEAN <strong>2019</strong><br />

IT’S A PROFITABLE INVESTMENT<br />

For complete show details visit www@ceta.org<br />

Call 800.441.0111<br />

Email info@ceta.org<br />

VOL. 4, NO. 3 • SUMMER <strong>2019</strong> | AUTO DETAILING NEWS | 15


OHSA<br />

NEWS<br />

OH NO …<br />

It’s OSHA News!<br />

It’s not all bad, but if you don’t already know, the Occupational Safety and Health Administration<br />

of the United States Department of Labor (OSHA) has announced the following…<br />

Businesses honored for hiring veterans<br />

When hiring, <strong>ADN</strong> believes a good pool<br />

of applicants to consider are veterans.<br />

Not only do they most likely understand<br />

the value of hard work, they also put<br />

their lives on the line to protect us. And,<br />

OSHA, and President Donald Trump<br />

agree. And, wherever your party affiliations<br />

lie, or if you loathe or love our<br />

current leader of the free world, it should<br />

be noted that in 2017 he signed into law<br />

the Honoring Investments in Recruiting<br />

and Employing (HIRE) American Military<br />

Veterans Act, creating the HIRE<br />

Vets Medallion Program. Last year was a<br />

trial-run of the program and in <strong>2019</strong> in<br />

went into full implementation.<br />

Back in November 2018, the U.S.<br />

Department of Labor announced recipients<br />

of the 2018 HIRE Vets Medallion<br />

Program Demonstration Award, “recognizing<br />

job creators for their leadership<br />

in recruiting, employing, and retaining<br />

America’s veterans.” Honorees include<br />

small businesses, community-based nonprofits,<br />

and national companies.<br />

“America’s veterans are proven leaders<br />

who bring skills, dedication, and determination<br />

to our nation’s workforce,”<br />

said U.S. Secretary of Labor Alexander<br />

Acosta. “To earn a HIRE Vets Medallion<br />

Award, job creators must demonstrate<br />

a solid commitment to providing<br />

veterans with the opportunity to build<br />

a meaningful career. This program recognizes<br />

a standard for excellence in veterans<br />

hiring, and helps veterans identify<br />

employers who are committed to advancing<br />

veterans in the workplace.”<br />

Recipients of the 2018 HIRE Vets<br />

Medallion Program Demonstration<br />

Award were evaluated based on a range<br />

of criteria, including:<br />

✔ Veteran hiring and retention<br />

✔ Availability of veteran-specific resources<br />

✔ Leadership programming for veterans<br />

✔ Dedicated human resources<br />

✔ Compensation and tuition assistance<br />

programs for veterans<br />

Applications for the <strong>2019</strong> HIRE Vets<br />

Medallion Program became available to<br />

employers on January 31, <strong>2019</strong>.<br />

Businesses cited for exposer to hazardous chemicals, improper ladder safety<br />

As detailers continuously work with<br />

chemicals, and are also often on foot in<br />

slippery conditions, it is important to make<br />

sure each and every employee is safe, otherwise<br />

OSHA will hand out stiff penalties.<br />

In San Angelo, Texas, OSHA cited 7 S<br />

Packing LLC – operating as Texas Packing<br />

Company for exposing workers to releases<br />

of hazardous chemicals. The company<br />

faces $615,640 in penalties.<br />

OSHA determined that the meat-packing<br />

facility failed to implement a required<br />

Process Safety Management (PSM) program<br />

for operating an ammonia refrigeration<br />

unit containing over 10,000 pounds of<br />

anhydrous ammonia. The employer also<br />

failed to provide fall protection, guard machines<br />

and equipment, control hazardous<br />

energy, and implement a respiratory protection<br />

program.<br />

The PSM Covered Chemical Facilities<br />

National Emphasis Program focuses on reducing<br />

or eliminating workplace hazards at<br />

chemical facilities to protect workers from<br />

catastrophic releases of highly hazardous<br />

chemicals. PSM standards emphasize the<br />

management of hazards associated with<br />

highly hazardous chemicals, and establishes<br />

a comprehensive management program<br />

that integrates technologies, procedures,<br />

and management practices to prevent an<br />

unexpected release.<br />

The company has 15 business days from<br />

receipt of the citations and penalties to comply,<br />

request an informal conference with<br />

OSHA’s area director, or contest the findings<br />

before the independent Occupational<br />

Safety and Health Review Commission.<br />

And in Tumwater, Washington,<br />

OSHA fined the Dollar Tree for repeated<br />

safety violations, including blocked emergency<br />

exit routes, unsafe ladder use and<br />

improper stacking of merchandise . A recent<br />

inspection resulted in several “repeat<br />

willful” and other violations for unsafe<br />

merchandise storage and handling, and<br />

obstructed exit routes.<br />

The $503,200 fine is also related in<br />

part to L&I finding the same safety hazards<br />

at the store during multiple visits.<br />

The violations continued even after the<br />

company was informed by an L&I inspector<br />

of the safety hazards during earlier<br />

visits and was provided specific instruction<br />

on how to improve employee safety<br />

at the store and avoid further violations.<br />

“Even after multiple large fines, it appears<br />

this company has not gotten the<br />

16 | AUTO DETAILING NEWS | VOL. 4, NO. 3 • SUMMER <strong>2019</strong><br />

message to ensure their safety and health<br />

system is working in every Washington<br />

store location,” said L&I Assistant Director<br />

Anne Soiza. “This fine is one of the<br />

largest we’ve issued, and we will apply<br />

pressure to Dollar Tree until its leadership<br />

takes sustained, comprehensive steps to<br />

prevent serious hazards.”<br />

This is the third substantial L&I citation<br />

and fine involving Dollar Tree in just<br />

over a year. Since the beginning of 2017,<br />

L&I has completed 15 inspections at Dollar<br />

Tree stores after complaints and referrals<br />

about unsafe working conditions.<br />

The Virginia-based company has dozens<br />

of stores throughout Washington. Prior<br />

to this most recent citation, Dollar Tree has<br />

been fined nearly $593,000 since 2013. Last<br />

year, a store in Bonney Lake was fined<br />

$166,000 for three willful violations, and a<br />

Kelso Dollar Tree was fined $140,000 for<br />

violations similar to the ones found at the<br />

Vancouver store in this recent inspection.<br />

Dollar Tree’s corporate office controls<br />

inventory for local stores, and shipments<br />

arrive frequently. Challenges with too<br />

much inventory and not enough storage<br />

space lead to high stacks of boxes, often<br />

leaning over, which cause blocked and impeded<br />

pathways and other hazards.<br />

Improperly stored merchandise can<br />

fall, resulting in serious injuries or death<br />

if the boxes strike employees or cause<br />

employees to fall, or if exits are blocked<br />

during an emergency. Lifting heavy boxes<br />

onto over-the-head stacks is also likely to<br />

cause strains and sprains or serious back<br />

injuries. In the Vancouver store, workers<br />

were also climbing on shelving units,<br />

which can result in falls.<br />

The violations are not unique to Washington.<br />

Dollar Tree locations around the<br />

country have been cited for improper<br />

stacking of merchandise boxes, mostly in<br />

their storerooms, and for blocking exits or<br />

impeding pathways.<br />

The company has now been placed in<br />

L&I’s Severe Violator Enforcement Program,<br />

which means its stores are now subject to inspections<br />

at any time, among other things.<br />

Dollar Tree has appealed this citation,<br />

and it could take several months for the<br />

appeals process to be completed.<br />

Penalty money paid as a result of a citation<br />

is placed in the workers’ compensation<br />

supplemental pension fund, helping<br />

injured workers and families of those who<br />

have died on the job.


Summer’s here! Do you know the warning signs of heat exposure?<br />

According to OSHA, the following are common heat-related<br />

illnesses.<br />

• Heat stroke: The most serious form of heat-related illness, happens<br />

when the body becomes unable to regulate its core temperature.<br />

Sweating stops and the body can no longer rid itself of excess<br />

heat. Signs include confusion, loss of consciousness, and seizures.<br />

Heat stroke is a medical emergency that may result in death! Call<br />

911 immediately.<br />

• Heat exhaustion: This is the body’s response to loss of water<br />

and salt from heavy sweating. Signs include headache, nausea,<br />

dizziness, weakness, irritability, thirst, and heavy sweating.<br />

• Heat cramps: These are caused by the loss of body salts and<br />

fluid during sweating. Low salt levels in muscles cause painful<br />

cramps. Tired muscles—those used for performing the work—<br />

are usually the ones most affected by cramps. Cramps may occur<br />

during or after working hours.<br />

• Heat rash: This is also known as prickly heat, is skin irritation<br />

caused by sweat that does not evaporate from the skin. Heat rash<br />

is the most common problem in hot work environments.<br />

The chart below shows symptoms and first aid measures to take<br />

if a worker shows signs of a heat-related illness.<br />

ILLNESS SYMPTOMS FIRST AID*<br />

Heat<br />

Stroke<br />

Heat<br />

Exhaustion<br />

Heat<br />

Cramps<br />

Heat<br />

Rash<br />

• Confusion<br />

• Fainting<br />

• Seizures<br />

• Excessive sweating<br />

or red, hot, dry skin<br />

• Very high body temperature<br />

• Cool, moist skin<br />

• Heavy sweating<br />

• Headache<br />

• Nausea<br />

or vomiting<br />

• Dizziness<br />

• Muscle spasms<br />

• Pain<br />

• Usually in abdomen,<br />

arms, or legs<br />

• Light<br />

headedness<br />

• Weakness<br />

• Thirst<br />

• Irritability<br />

• Fast heartbeat<br />

• Clusters of red bumps on skin<br />

• Often appears on neck,<br />

upper chest, folds of skin<br />

• Call 911<br />

• While waiting for help:<br />

• Place worker in shady, cool area<br />

• Loosen clothing, remove outer clothing<br />

• Fan air on worker; cold packs in armpits<br />

• Wet worker with cool water; apply ice packs, cool<br />

compresses, or ice if available<br />

• Provide fluids (preferably water) as soon as possible<br />

• Stay with worker until help arrives<br />

• Have worker sit or lie down in a cool, shady area<br />

• Give worker plenty of water or other cool beverages to drink<br />

• Cool worker with cold compresses/ice packs<br />

• Take to clinic or emergency room for medical evaluation or<br />

treatment if signs or symptoms worsen or do not improve<br />

within 60 minutes.<br />

• Do not return to work that day<br />

• Have worker rest in shady, cool area<br />

• Worker should drink water or other cool beverages<br />

• Wait a few hours before allowing worker to return to<br />

strenuous work<br />

• Have worker seek medical attention if cramps don’t go away<br />

• Try to work in a cooler,<br />

less humid environment when possible<br />

• Keep the affected area dry<br />

* Remember, if you are not a medical professional, use this information as a guide only to help workers in need.<br />

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VOL. 4, NO. 3 • SUMMER <strong>2019</strong> | AUTO DETAILING NEWS | 17


EVENTS<br />

CALENDAR<br />

Mobile<br />

Tech Expo –<br />

Las Vegas<br />

SEPT 5-7<br />

South Point Hotel<br />

Las Vegas<br />

www.mobiletechexpo.com<br />

Northeast<br />

Regional<br />

Carwash<br />

Convention<br />

SEPT 23-25<br />

Atlantic City Convention Center<br />

Atlantic City, New Jersey<br />

www.nrccshow.com<br />

SPLASH!<br />

OCT 10<br />

Mirage Hotel, Las Vegas<br />

www.carwash.org<br />

SEMA<br />

Show <strong>2019</strong><br />

NOV 5-8<br />

Las Vegas Convention Center<br />

Las Vegas<br />

www.semashow.com<br />

Mobile<br />

Tech Expo<br />

- Orlando<br />

JAN 30-<br />

FEB 1, 2020<br />

The Rosen Shingle Creek<br />

Orlando, Florida<br />

According to the International Carwash<br />

Association, The Car Wash Show<br />

<strong>2019</strong> drew more than 9,500 attendees and<br />

400 exhibiting companies to Nashville for<br />

its largest show ever. There were about 45<br />

exhibitors listed under the detailing category.<br />

The keynote was given by TED Talks<br />

speaker and author Shawn Achor. Some<br />

highlights of his talk, according to the ICA<br />

were his notes on happiness. “We can pick<br />

In the News<br />

ICA announced Emerging Leaders,<br />

forms TN chapter<br />

The International Carwash Association<br />

announced the following <strong>2019</strong><br />

Emerging Leaders Scholarship winners:<br />

✔ Tim Ehmann, Site Manager -<br />

Bethel Park Rapid Wash, Bethel Park, Penn.<br />

✔ Daniel Haynes, Operations Manager -<br />

Waves Carwash Cafe, Australia<br />

✔ Daniel Petrelle, Jr., General Manager -<br />

Splash Car Wash, Bethany, Conn.<br />

✔ Kyle Pezoldt, Facility Manager -<br />

Kuhnsville Car Wash, Allentown, Penn.<br />

✔ Travis Rogers, Location Manager -<br />

Marc 1 Car Wash, Pelham, Ala.<br />

For the 5th year, the ICA has awarded<br />

its Emerging Leaders Scholarship<br />

to up-and-coming car wash industry<br />

leaders, under the age of 45.<br />

Recipients are selected based on their leadership,<br />

dedication and commitment to their<br />

company and the car wash industry. Each of<br />

our five winners will receive a Premium Pass<br />

to The Car Wash Show and accommodations<br />

for three nights.<br />

In other ICA news, the Association has<br />

formed a chapter in Tennessee in light of the<br />

recent sales tax legislation. According to the<br />

ICA, last October, a car wash operator with<br />

10+ express washes was assessed by the Tennessee<br />

Department of Revenue (TDOR) for<br />

retroactive tax liability with an impact of<br />

more than $3.5 million dollars, which could<br />

have potentially put him out of business.<br />

“The issue focused around the sudden<br />

interpretation of Tennessee Code 67-6-<br />

205(c). The statute, written almost 50 years<br />

ago, did not address the modern express<br />

car wash. In today’s express wash environment,<br />

operators ensure safety and quality<br />

by providing assistance to vehicles entering<br />

a building, such as guiding on to conveyors,<br />

protecting wiper arms, hydrating bugs, or<br />

removing dangerous objects from open bed<br />

pickups. These safety and courtesy measures<br />

had been interpreted by TDOR as<br />

the trigger by which sales tax was applicable.<br />

Consequently, current or previous operators<br />

who were providing one or more of<br />

the above complimentary services would be<br />

subject to prior sales tax liabilities, penalty<br />

and interest and would be responsible for<br />

collecting sales tax in the future.”<br />

The operator then turned to the ICA for<br />

help. Soon, a group of car wash operators<br />

banned together on back in November to<br />

discuss the issue at hand. The ICA sent in<br />

a lobbyist who had first-hand experience in<br />

dealing with similar issues.<br />

“Coming out of that initial meeting<br />

there was strong agreement that the operators<br />

needed to work together to engage a<br />

lobbyist to help clarify the language in the<br />

legislation and ensure that they would not<br />

face a future tax liability. The Tennessee<br />

<strong>2019</strong> Car Wash Show is harmonious success,<br />

2020 and 2021 Show dates announced<br />

(negativity and nervousness) up like second-hand<br />

smoke,” said Achor. “The entire<br />

system can become cancerous… Luckily,<br />

Happiness can become viral too.”<br />

That is the most important piece of the<br />

data, he added. “Our brains are designed<br />

to be wireless connected. …We co-process<br />

the world….Happiness is not an individual<br />

sport.” This is part of the reason that<br />

obstacles seem easier to overcome if you<br />

Chapter of ICA was formed at the meeting,<br />

comprised of nine operators. The chapter<br />

began a fundraising campaign in December<br />

for the lobbying effort,” stated the ICA.<br />

The ICA gave $10,000 to the campaign<br />

and provided all administrative support for<br />

the fundraising effort, coordination of the<br />

chapter and the executive committee. In<br />

the end, the chapter raised nearly $200,000<br />

and brought in the firm Waller Lansden<br />

Dortch & Davis.<br />

“We couldn’t have done this without<br />

the support of ICA,” said Executive Committee<br />

Member David Wild of Ultimate<br />

Shine Car Wash. “They were there when<br />

we needed them, and they eagerly engaged<br />

to make a real difference in the outcome.<br />

On behalf of all operators in Tennessee,<br />

we want to thank them for their support.”<br />

According to the ICA, the initiative<br />

led to the passing of a brand new bill that<br />

clarifies the language used for express car<br />

wash models. Under the bill, and provided<br />

that the customer remains in custody, control<br />

and care of the vehicle, the car wash<br />

does not need to charge sales tax. This<br />

would NOT, however, apply to full-service<br />

or flex-service car wash models where the<br />

customer exits the vehicle. These models,<br />

though, have been charging sales tax.<br />

have help. If you look at a hill by yourself,<br />

your brain sees a hill 10-20% higher than<br />

if someone is standing next to you, he said.<br />

As for the 2021 Show, it will be back in<br />

Nashville and held from March 24-26.<br />

The Car Wash Show 2020 will take place<br />

April 6-8, 2020, in San Antonio, Texas, at<br />

the Henry B. Gonzales Convention Center.<br />

18 | AUTO DETAILING NEWS | VOL. 4, NO. 3 • SUMMER <strong>2019</strong>


New app designed<br />

for mobile detailers<br />

Pro & Local Mobile Detailing Wins BBB<br />

Marketplace Excellence Award<br />

Go Go Wash, designed by female tech-entrepreneur<br />

and IT Business Analyst Guirlene Auguste, is now available<br />

for mobile detailers and customers. According to a press<br />

release, the app creates a marketplace for users to connect<br />

to a network of insured, professional auto detailers that are<br />

ready and available to work wherever the user’s vehicle is<br />

located.<br />

The Go Go Wash app enables users to have a detailer<br />

arrive at their location in minutes or to schedule a wash<br />

for later. All detailers have been vetted and approved by<br />

Go Go Wash and offer a full complement of washing and<br />

detailing services. The company’s goal is to engineer the<br />

most efficient and user-friendly mobile car wash and detailing<br />

system on the market.<br />

“Regular car washes and detailing should be as basic as<br />

part of your auto maintenance as oil changes. Go Go Wash<br />

offers the convenience of a five-minute wash with the skill<br />

of expert auto detailers,” Auguste stated in the press release.<br />

“Bringing services to the customer is of increasing demand<br />

in today’s world. You can order anything online at any time,<br />

so why not let one those things be your car wash? Car wash<br />

services that arrive at the push of a button allow you to concentrate<br />

on work, play and important family time.”<br />

Paul Frasco and Chris Vella, owners of Pro and Local<br />

Mobile Detailing of Springfield, Massachusettes,<br />

were awarded a Marketplace Excellence Award for<br />

Sustained Excellence from the Better Business Bureau<br />

of Central & Western Massachusetts and Northeastern<br />

Connecticut. The Marketplace Excellence Awards<br />

for the Western Massachusetts region are held in the<br />

spring to recognize local businesses who promote the<br />

importance of high ethical standards in terms of business<br />

practices, and who work to ensure the local marketplace<br />

is fair and ethical. Frasco and Vella were presented<br />

with the award at a ceremony held at the Castle<br />

of Knights Meeting & Banquet House in Chicopee on<br />

Wednesday, April 24.<br />

Awards for Marketplace Excellence are nominated<br />

locally and selected according to a rigorous judging<br />

process by an independent panel of judges based on<br />

commitment to customers, commitment to employees,<br />

their reputation in their business’ industry, and commitment<br />

to the communities where they do business.<br />

“I have always heard that integrity is how you act<br />

when no one is watching,” says Paul Frasco. “Chris<br />

and I see business integrity and ethics like an internal<br />

compass that directs and guides our business decisions,”<br />

Frasco continues. “I think Pro & Local exemplifies<br />

BBB standards for trust, and we are honored<br />

to have been chosen for an award that recognizes our<br />

company as illustrative of that high standard.”<br />

The awards presentation also recognized businesses<br />

who were celebrating milestones of 5, 10, 15, 20, 25<br />

years and 30+ years of BBB Accreditation.<br />

VOL. 4, NO. 3 • SUMMER <strong>2019</strong> | AUTO DETAILING NEWS | 19


G&G Industrial Lighting expands<br />

in upstate New York, hires new VP<br />

Less than a year after relocating<br />

from Albany, New York, to Clifton<br />

Park, G&G Industrial Lighting has already<br />

outgrown the newly purchased<br />

12,000-square-foot space and has just<br />

finalized an expansion to the production<br />

facility, a press release states. This<br />

renovation provides additional square<br />

footage for matnufacturing and warehousing<br />

operations.<br />

“As our business continues to evolve<br />

and broaden into new markets, we have<br />

had to invest in order to accommodate the<br />

continuous growth,” says Erin Noonan,<br />

Director of Marketing. “This new space<br />

allows us to maintain our dedication to<br />

providing high-quality, innovative lighting<br />

solutions backed by unmatched customer<br />

service, all under one roof.”<br />

G&G prides themselves on their<br />

coined ‘Fully Integrated Guarantee’. This<br />

term refers to their ability to engineer, test,<br />

manufacture, assemble and ship every<br />

product all from one facility. All of G&G’s<br />

LED lighting products are Made in the<br />

USA at their New York location.<br />

The move from Albany to Clifton<br />

Park has served G&G well since January<br />

2018 and the recent completion of the<br />

expansion positions them well for future<br />

growth capacity.<br />

On the road to UNITI expo 2020<br />

UNITI expo 2020, the leading European<br />

trade fair for the retail petroleum<br />

and car wash industries, will celebrate its<br />

fourth event on May 26 – 28, 2020. The<br />

tradeshow will return to Stuttgart (Germany)<br />

to showcase the latest products<br />

and services for petrol stations, professional<br />

car washes and convenience stores.<br />

A press release states: Following the<br />

successful model from the previous editions,<br />

UNITI expo 2020 will spread across<br />

40,000 square meters of exhibition<br />

space, taking over Halls 1, 3 and 5 of<br />

the state-of-the-art Landesmesse Stuttgart.<br />

The exhibition is divided into four<br />

themed areas: Technology, Payment<br />

& Logistics; Carwash & Carcare; Oil<br />

Companies & Fuel Retailers; and Shop<br />

& Convenience – allowing visitors and<br />

exhibitors to plan their visit efficiently.<br />

“Thirteen months before the event,<br />

around 80% of the stand space has already<br />

been booked. We are way ahead<br />

of schedule,” says Ben Boroewitsch,<br />

Sales Executive at com-a-tec and responsible<br />

for exhibitor sales at UNITI<br />

expo. “If you want to exhibit at UNITI<br />

expo 2020, you should hurry up.” With<br />

467 exhibitors from 37 countries and<br />

17,000 attendees from 120 countries,<br />

in 2018 UNITI expo solidified its place<br />

as the biggest European trade fair for<br />

the sector.<br />

In addition to inviting all major European<br />

brands to the show, there will be<br />

a themed pavilion titled ‘Franchise &<br />

Co-Branding’ – a space tailor-made for<br />

franchises to interact with oil companies<br />

and retailers from across the globe.<br />

The diverse approaches of retailers in<br />

Europe make the platform incredibly<br />

useful and interesting to learn about<br />

different business models.<br />

DRB Systems is helping<br />

Tennessee car wash operators<br />

with sales tax assessment<br />

Recent actions by the Tennessee Department<br />

of Revenue (TDOR) are presenting<br />

a significant financial threat to<br />

Tennessee car wash operators. A DRB<br />

Systems press release states that the company<br />

has contributed $39,500 to efforts<br />

aimed at rectifying the situation.<br />

“We believe it is important to get out<br />

in front of this issue quickly to protect not<br />

only Tennessee operators but the industry<br />

at-large,” Dan Pittman, CEO of DRB<br />

Systems, stated in a press release.<br />

The TDOR auditors have held that<br />

providing assistance to vehicles entering a<br />

building (guiding vehicles onto conveyors,<br />

folding over side mirrors, etc.) is subject to<br />

sales tax. This is not how most Tennessee<br />

car wash operators have interpreted the<br />

law, which was written almost 50 years ago<br />

and does not address the modern express<br />

car wash.<br />

A recent audit of one Tennessee car<br />

wash resulted in a tax assessment that could<br />

exceed $3.5 million by the year-end 2018.<br />

The operator has filed an administrative<br />

appeal. If the TDOR decision stands, it<br />

could open all Tennessee car wash operators<br />

up to similar assessments and potentially<br />

have a domino effect in other states.<br />

“We’re proud to stand by our customers<br />

and fight for the best interests of the<br />

industry,” Pittman said in the press release.<br />

LSI Industries hires new VP<br />

LSI Industries, Inc. of Cincinnati,<br />

Ohio, announced the<br />

appointment of Nelson Wesley<br />

as Vice President Strategic<br />

Initiatives. Nelson will oversee<br />

initiatives focused on improving<br />

sales, driving operational<br />

efficiency and ultimately improving<br />

financial performance<br />

of the company, according to a<br />

press release.<br />

As a senior level leader, he will report<br />

to the CMO, Scott Coleman.<br />

“What I found compelling about LSI<br />

is its rich history in the industry and the<br />

team’s dedication to growth through new<br />

product development and focusing on<br />

the customer,” said Wesley. “It’s an exciting<br />

opportunity to add value!”<br />

Wesley joins LSI Industries with over<br />

20 years of marketing, sales and product<br />

Nelson Wesley<br />

management experience. He<br />

started his career at Ingersoll<br />

Rand and most recently he<br />

served as Vice President of<br />

Sales, Marketing, & Aftermarket,<br />

involving direct management<br />

of sales, marketing,<br />

aftermarket and bid teams at<br />

Ellis & Watts in Batavia, OH.<br />

Wesley holds two bachelor’s<br />

degrees, a Bachelor of<br />

Science in Civil Engineering and a Bachelor<br />

of Arts in Physical Science, from<br />

University of Kentucky and Asbury University,<br />

respectively.<br />

“We are excited to find a person of<br />

this caliber and background for this new<br />

position. Nelson will be a strong asset<br />

to the team here at LSI Industries.” remarked<br />

Coleman.<br />

Registration now open<br />

for the NRCC<br />

Attendees and exhibitors can now register<br />

for the Northeast Regional Carwash<br />

Convention, which will return to Atlantic<br />

City, New Jersey, from September 23 - 25,<br />

<strong>2019</strong>. “Early Bird” pricing will only be<br />

available until September 18, <strong>2019</strong>.<br />

This year’s convention will feature:<br />

✔ Keynoter Moo Moo’s John Roush:<br />

Learn how to think out of the box and<br />

create a brand like no other!<br />

✔ The “Virtual Carwash Tour” is Back!<br />

We’ll get inside some innovative<br />

washes—virtually: This event<br />

was standing room only last year!<br />

✔ 320+ Exhibits<br />

✔ Welcome Reception at<br />

The Water Club sponsored by ICS<br />

✔ Exceptional Educational<br />

Programming<br />

✔ Limitless Networking<br />

✔ Opportunities to win big at the Borgata<br />

NRCC organizers warn<br />

of email scam<br />

In other NRCC news, an email sent to<br />

attendees and exhibitors of the Northeast<br />

Regional Carwash Convention, recipients<br />

were warned of a scam regarding hotel<br />

venues for the <strong>2019</strong> show. The email states:<br />

We were notified that a company has sent an<br />

email to some of our past exhibitors claiming that<br />

the NRCC Room Block is open and it also provides<br />

links to other hotels. DO NOT USE THESE<br />

LINKS! It is a SCAM! The email looks like the<br />

email below and comes from the email address:<br />

Reservation@hotrixEXPOTRAVEL.com<br />

We are NOT working with this group. If<br />

you would like to book your room at the Borgata,<br />

you can do so using this link:<br />

https://book.passkey.com/go/GBCAR19<br />

We apologize for any inconvenience and look<br />

forward to seeing you at the <strong>2019</strong> NRCC!<br />

20 | AUTO DETAILING NEWS | VOL. 4, NO. 3 • SUMMER <strong>2019</strong>


Since 197777<br />

Lake Country Manufacturing delivers premium polishing & buffing pads and accessories.<br />

Our products help you get the job done perfectly. Every time.<br />

Lake Country Manufacturing, Inc. | Oconomowoc, Wisconsin<br />

| LakeCountryMFG.com


Sonny’s Car Wash College<br />

announces 2018 Instructor of the Year<br />

Victor Alonso is the<br />

2018 CarWash College<br />

Instructor of the Year.<br />

Victor was presented<br />

the Shawn R. Brown<br />

Award for Instructional<br />

Excellence by Paul<br />

Fazio, CEO of Sonny’s<br />

Enterprises LLC at a<br />

luncheon.<br />

“Victor has been<br />

with us less than two<br />

years, but he made an<br />

impact on CarWash College immediately”,<br />

Bob Fox, CarWash College Manager,<br />

stated in a press release. “From day one,<br />

Vic has gone above and beyond. He is always<br />

looking for ways to better his teaching<br />

methods and make the College as a whole,<br />

a better learning instrument. We are truly<br />

fortunate to have him in our ranks!”<br />

Previous winners include: Bryan<br />

Hage, Jorge Jaramillo, and Richard<br />

Ovalles.<br />

The Shawn R.<br />

Brown Award for Instructional<br />

Excellence<br />

is given each year in<br />

memory of Shawn<br />

Brown, a former Car<br />

Wash College instructor<br />

whose life was cut<br />

tragically short.<br />

The Car Wash<br />

College “Rookie of<br />

the Year” award was<br />

also presented to Mark Barthelmass.<br />

“I don’t know what we would have<br />

done without Mark out west last year”,<br />

added Fox. “Mark brings a lifetime of<br />

real world washing experience to the students.<br />

That’s invaluable! He’s also one<br />

of the nicest guys you’ll ever meet and a<br />

pleasure to work with!”<br />

Kleen-Rite acquires Kim Supply,<br />

adds sales team member<br />

Kleen-Rite Corporation of Columbia,<br />

Pennsylvania, is pleased to<br />

announce it is acquiring the assets of<br />

Kim Supply.<br />

Based in Kansas City, Missouri,<br />

Kim Supply has been a staple carwash<br />

distributor for generations. Its strategic<br />

location and knowledgeable staff combined<br />

with Kleen-Rite’s inventory and<br />

pricing power is sure to be a winning<br />

combination for car wash operators<br />

in the Midwest region of the United<br />

States, a press release states.<br />

Kleen-Rite aims to offer fasting<br />

shipping times to the majority of its existing<br />

customers.<br />

“It’s all about providing exceptional<br />

customer service,” says Jeff<br />

Detz, Kleen-Rite Chief Operating<br />

Officer. “We can service a greater<br />

customer base and offer 1-2-day ship<br />

points to most of the lower 48 continental<br />

states.”<br />

The deal is expected to close in<br />

the second quarter of <strong>2019</strong>.<br />

Kleen-Rite Corp. also announced<br />

the addition of Jay Cogley<br />

to the sales team. Cogley joins<br />

Kleen-Rite Corp. after spending 15<br />

years as National Sales Manager for<br />

Trans-Mate Inc. He brings years of<br />

experience in distribution and automotive<br />

care to the team.<br />

“I am pleased<br />

to join the Kleen-<br />

Rite Corp. team,”<br />

Cogley said in a<br />

statement. “I’m<br />

looking forward to<br />

sharing my personal<br />

relationships, background<br />

in business<br />

Jay Cogley<br />

development, marketing,<br />

and small business.”<br />

Join Today & Get Involved!<br />

The-IDA.com<br />

Education | Certification | Social Media Discussions | Awards Programs | Technical Expertise | Newsletters | And more!<br />

22 | AUTO DETAILING NEWS | VOL. 4, NO. 3 • SUMMER <strong>2019</strong>


IDA<br />

NEWS<br />

A Tale of New Chapters<br />

The IDA’s story is just beginning.<br />

By Erin Reyes,<br />

IDA Communications Coordinator<br />

To paraphrase Charles Dickens, it<br />

was the best of times…to form a new<br />

IDA Chapter!<br />

Accordingly, the International<br />

Detailing Association (IDA) has recently<br />

welcomed two new chapters to its fold:<br />

India and France. The introduction<br />

of these chapters follows a significant<br />

revamp to the IDA Chapter program.<br />

When the program was first established<br />

in March 2016, three chapters<br />

were quickly formed by May of the<br />

following year: United Kingdom,<br />

Norway, and New Zealand. However, it<br />

would be nearly another two years before<br />

the next chapter came to be in India.<br />

Historically, it has proven to be more<br />

difficult to engage with members globally<br />

due to language barriers, technological<br />

roadblocks, or just the lack of face-to-face<br />

communication. With the international<br />

growth of the association showing no<br />

signs of slowing down (the IDA now has<br />

members in 56 countries – and almost<br />

one-third of the membership is employed<br />

outside of the United States), the organization<br />

realized it needed to make some<br />

changes to the chapter program to fully<br />

support its members worldwide.<br />

Enter the IDA Chapter Development<br />

Committee, which was officially formed<br />

in January <strong>2019</strong> with Board Member<br />

Jason Rose, CD-SV, RT, at the helm. The<br />

committee’s purpose is two-fold. First, the<br />

committee will work to promote the international<br />

Chapter program by facilitating<br />

the formation of new chapters. Second,<br />

the committee will focus on optimizing<br />

the engagement and results of existing<br />

chapters, through efforts such as quarterly<br />

progress meetings and a mentorship<br />

program. The committee also set goals for<br />

its inaugural year, including an objective<br />

to establish four new chapters.<br />

With the addition of India and<br />

France, the committee is right on<br />

pace to reach its goal by the end<br />

of the year.<br />

India, the first new chapter,<br />

received IDA Board approval in<br />

April <strong>2019</strong>. The chapter’s formation<br />

comes not only at a good<br />

time for the IDA, but also at an<br />

important time for the detailing<br />

industry in India, which has<br />

begun increasing exponentially.<br />

To set themselves apart from<br />

the burgeoning competition<br />

within the rapidly growing yet<br />

highly unregulated market, professional<br />

detailers in India are looking for a<br />

support system to help establish standards<br />

and advanced skills. The structure<br />

and assistance provided by the IDA’s<br />

updated chapter program can help with<br />

these efforts.<br />

“By establishing a local chapter, we<br />

[will be able to] promote the success and<br />

growth of the detailing industry in India,”<br />

said Anckur Sama, CD-SV, the founding<br />

president of the IDA India Chapter.<br />

Along with Sama, the Chapter Board<br />

is rounded out by members Saurjya<br />

Mitra (Vice President); Mohit Agrawal;<br />

Narendra Gulavani, CD; and Krishna<br />

Kumar. Although they are not currently<br />

serving on the Board, members John<br />

Kumar, CD; Mohsin Khan; and Prateek<br />

Singh Chauhan, CD, were also instrumental<br />

in the chapter’s formation.<br />

Now that it has been successfully<br />

established, a top priority for the India<br />

Chapter is to bring awareness of its<br />

formation to the greater detailing<br />

community in India. Using a combination<br />

of digital communications and<br />

word of mouth, the chapter is aiming to<br />

get the news out to the many detailing<br />

professionals in India who may not yet<br />

be aware of the chapter – or even the<br />

association itself.<br />

Though only a few months old, the<br />

chapter is already working on organizing<br />

an IDA Meet and Greet. This event is<br />

meant to spread awareness of the organization<br />

and provide a chance for members<br />

to meet face to face, and for non-members<br />

to learn about the benefits of joining the<br />

association and what it could mean for the<br />

success of their businesses and the industry<br />

in general. It is this level of proactiveness<br />

and enthusiasm from the India Chapter<br />

that will aid in its long-term success.<br />

Speaking of face-to-face meetings,<br />

IDA President Jonathan Munsell, CD,<br />

will be traveling abroad in July <strong>2019</strong><br />

to continue strengthening bonds with<br />

our existing chapters in Europe. He is<br />

planning to visit the UK, Norway, and<br />

the IDA’s newest chapter in France “to<br />

show support and help build awareness<br />

of chapters and the IDA.”<br />

“My goal for this trip, in each country,<br />

is to interact and meet as many members<br />

and potential new members as possible,”<br />

Munsell explained. ““I will be looking to<br />

bolster membership […] and meeting with<br />

[operator and supplier] representatives.”<br />

Munsell will also be facilitating Meet<br />

and Greets and IDA certification,<br />

as he will be in the UK the weekend<br />

of Waxstock, Europe’s largest car<br />

care event. After a brief hiatus in<br />

2018, the IDA will once again be<br />

represented at the show with a<br />

Certification Event – Phase I (CD),<br />

coordinated by the UK Chapter.<br />

This tradeshow presence fits nicely<br />

into the Chapter Development<br />

Committee’s goal of supporting<br />

the chapters’ efforts to maximize<br />

participation in the larger detailing<br />

industry in their area.<br />

Munsell’s trip is also perfectly<br />

timed to help inaugurate the new<br />

French chapter. After initially expressing<br />

interest in March <strong>2019</strong>, and subsequent<br />

correspondence with Rose and Munsell,<br />

the chapter came together quickly and was<br />

approved by the Board in June <strong>2019</strong>. The<br />

effort was championed by now-President<br />

Erwan Gouriou, CD, who is “interested in<br />

developing the right detailing state of mind<br />

to help colleagues keep working in the right<br />

direction in [France].”<br />

The chapter will be led by Gouriou<br />

along with Sebastien Baudouin (Vice<br />

President). Rounding out the chapter<br />

board are members Michael Nowak,<br />

CD; Robert Gomes, CD; and Alexandre<br />

Vieira. The IDA is excited to welcome<br />

another chapter into the community and<br />

looks forward to supporting its success in<br />

the years to come.<br />

The IDA currently has five active<br />

chapters, with members in 56 countries<br />

and territories across the globe. If you’re<br />

interested in setting up a chapter in your<br />

country or region, please email info@<br />

the-ida.com to request a copy of the<br />

“How to Form a New IDA Chapter”<br />

packet. You can also find out more about<br />

the requirements and the process of<br />

forming a chapter by visiting our website<br />

at the-ida.com/Chapters.<br />

VOL. 4, NO. 3 • SUMMER <strong>2019</strong> | AUTO DETAILING NEWS | 23


DETAIL<br />

DOCTOR<br />

What do you<br />

know about mold?<br />

Bud Abraham is Founder and President Emeritus of DETAIL PLUS Car Appearance Systems, with more than 40 years of<br />

experience in the car care industry as a manufacturer, operator, distributor and consultant. He writes articles and gives<br />

seminars on the subject of auto detailing throughout the automotive industry. He can be reached at buda@detailplus.com.<br />

By Bud Abraham<br />

buda@detailplus.com<br />

Or better the question should be,<br />

“Do you know anything about mold?”<br />

And, what about mold in motor vehicles?<br />

Black mold is dangerous. We heard a<br />

lot about mold after Hurricane Katrina<br />

nearly destroyed New Orleans and,<br />

in the aftermath, we read about how<br />

many houses had to be torn down or<br />

stripped down to the studs to eliminate<br />

the danger of mold.<br />

I’m sure many detailers in the area<br />

detailed many of the water-damaged vehicles<br />

from the results of the flooding, etc. I<br />

wonder how much they knew about mold?<br />

Know this about mold, “People can<br />

get very sick from mold.”<br />

Did you know that a literal “air-tight”<br />

vehicle compartment creates an environment<br />

where mold and bacteria will proliferate?<br />

Remember: Trapped air is toxic air.<br />

Whether people realize it or not the<br />

mold that can build up in air conditioning<br />

systems and in carpets that have gotten<br />

wet from leaks, or even from a detailer<br />

who saturates the carpet with water/<br />

shampoo and leaves far too much moisture<br />

therein, all these situations create a<br />

breeding ground for mold.<br />

As mentioned, people get sick from<br />

mold contamination.<br />

Most states are licensing mold remediation<br />

professionals to insure they are<br />

following best practices for eliminating<br />

mold. I will bet that these same states<br />

have no idea of the mold that can builds<br />

up inside motor vehicles.<br />

Those studying mold recognize there<br />

are three groups of people that are particularly<br />

susceptible to mold:<br />

✔✔<br />

The Elderly<br />

✔✔<br />

The Very Young<br />

✔✔<br />

The Immune-Suppressed<br />

All of these groups either drive or<br />

ride in motor vehicles that may have a<br />

great deal of mold in the vehicle, either<br />

in the air conditioning system or in the<br />

carpets or trunk.<br />

As a professional detailer you need to<br />

Editor’s Note: While we here at Auto Detailing News admire and appreciate Bud<br />

Abraham, please note that his opinions expressed in his Detail Doctor columns do not<br />

necessarily reflect the opinions of Auto Detailing News. If you have a strong opinion<br />

about Bud’s article, feel free to write a Letter to the Editor and send it to Debra Gorgos<br />

at debrag@autodetailingnews.com.<br />

very knowledgeable in mold and mold<br />

remediation and how to eliminate it<br />

from vehicle interiors and protect yourself<br />

and your employees from contamination<br />

by mold.<br />

There is a trade association,<br />

NORMI(the National Organization<br />

of Remediators and Mold Inspector) that<br />

has been formed to educate professional<br />

in dealing with mold. As a “professional”<br />

it is your responsibility to know all you<br />

can about mold and how to eliminate it<br />

from vehicle interiors,<br />

Not to mention, it can be a great<br />

source in revenue for your business if<br />

you can knowledgeably talk to customers<br />

about mold that might be in their vehicle<br />

and how you can get rid of it.<br />

For some of you who are conscientious<br />

you’ve have taken to heart what I<br />

have said and started looking for mold in<br />

a customer’s vehicle and so advising them<br />

of its dangers.<br />

You might have even purchased an<br />

ozone generator to kill mold in place, right?<br />

Many cleaners in other industries<br />

claim that killing mold in place is sufficient<br />

and believe that they mold debris<br />

does not need to be removed. WRONG!<br />

Most of these companies, including<br />

some detail businesses, ozone generators,<br />

fogging machines or airless spraying that<br />

WHAT COLOR<br />

IS MOLD?<br />

Mold isn’t just green and back, it<br />

comes in an array of colors. Other<br />

colors of include:<br />

✔✔<br />

Pink<br />

✔✔<br />

Brown<br />

✔✔<br />

Grey<br />

✔✔<br />

Yellow<br />

✔✔<br />

White<br />

✔✔<br />

Blue<br />

✔✔<br />

Greenish-black<br />

Also, “black” mold, which is<br />

considered the most toxic, is not<br />

just black. It can also be more<br />

of a greenish color. According to<br />

Healthline.com, “Black mold”<br />

refers to several species of mold<br />

(which is a type of fungus) that<br />

have a dark green or black appearance.<br />

The most common species is<br />

Stachybotrys chartarum.<br />

deliver chemicals to the surface claiming<br />

this approach will access the mold wherever<br />

it is and kill it. This implies that once<br />

the mold is “killed” it does not need to be<br />

removed. This is not true. Let’s investigate<br />

this further....<br />

continued ...<br />

24 | AUTO DETAILING NEWS | VOL. 4, NO. 3 • SUMMER <strong>2019</strong>


continued ...


DETAIL<br />

DOCTOR<br />

MORE ON NORMI<br />

According to NORMI.org, The National Organization of Remediators and Mold Inspectors operates as a not-for profit 501 (6c)<br />

and serves as a cooperative network of first responders in the war against indoor air quality and mold problems. “Toxic mold<br />

(stachybotrys) is not the only contaminant for which clients should be concerned and NORMI is dedicated to the proposition<br />

that the absence of ANY indoor contaminant (particulates, odors, VOCs, or biologicals) is the true definition of ‘clean air’.”<br />

WHAT IS DEAD MOLD?<br />

It can be defined in two ways: (a)<br />

Deactivated or (b) Dormant. So, in simple<br />

terms the mold is not actively growing.<br />

Mold grows when it has a moisture source.<br />

So, if the moisture source is removed the<br />

mold stops growing. But it becomes active<br />

again if moisture is reintroduced.<br />

You can deactivate mold by using<br />

a biocide which prevents mold from<br />

growing. This may or may not be reversible,<br />

depending on the biocide used.<br />

SO, WHAT<br />

CAUSES MOLD<br />

IN THE FIRST PLACE?<br />

As stated above, mold is caused by:<br />

MOISTURE.<br />

In a vehicle, moisture can come from<br />

a leak from around windshields, the rear<br />

windows, from faulty weather stripping<br />

on doors, etc.<br />

Also, carpets and upholstery in vehicles<br />

can be over-wetted and then they are not<br />

properly dried. Once moisture penetrates<br />

into the carpet backing you have to remove<br />

the carpets and dry them in the open air<br />

to get rid of the moisture source. If you do<br />

not do this, you will allow mold to grow. So,<br />

the traditional methods of shampooing or<br />

misuse of an extractor are certainly major<br />

causes of mold in vehicles.<br />

As well, extreme humidity can results in<br />

mold growing on the interior of the vehicle.<br />

ONCE YOU HAVE<br />

FOUND THE MOLD,<br />

WHAT DO YOU DO?<br />

Any discoloration identified as mold<br />

must be removed whether it is found to<br />

be dead or actively growing. If you do<br />

not remove the mold, dead or alive, an<br />

unhealthy interior is created.<br />

But what if the mold is in the air conditioning<br />

vents? Traditionally detailers have<br />

used foggers or ozone generators to “kill<br />

the mold.” This method is ok, but it moisture<br />

is reintroduced into the vents again<br />

you will have active mold. What really<br />

should be done to a vehicle that has a<br />

serious mold problem emitting from the<br />

air conditioning system is that the system<br />

has to be disassembled and the dead mold<br />

has to be removed.<br />

SO, LET’S REVIEW<br />

Evidence is irrefutable, to kill mold in<br />

place is not a final solution at all unless it<br />

includes the removal of the mold debris.<br />

So as a true professional detailer you need<br />

to know how to remove mold debris.<br />

Mold can exist everywhere in a vehicle<br />

interior. But there are some areas that are<br />

more prone to mold than others and these<br />

are areas you should focus on, while letting<br />

the customer know about the dangers of<br />

breathing mold in the vehicle, to them,<br />

their children and friends.<br />

Mold is “ubiquitous,” that is, it is<br />

found everywhere, or better, it hides<br />

everywhere, sometimes in plain sight, but<br />

at the same time unseen.<br />

You open the door of a motor<br />

vehicle and mold spores follow. Open the<br />

window for a breath of “fresh air” and<br />

mold spores float right in.<br />

With the right temperature, moisture,<br />

humidity level, and food source, these<br />

spores can begin to grow, causing a musty<br />

smell on the interior of the vehicle. If you<br />

smell it you can be sure that it is growing<br />

somewhere in the vehicle, even if you do<br />

not know where.<br />

Most people are allergic to mold, so<br />

it is important for you to know how to<br />

reduce contamination levels. Knowing<br />

where mold “hides” in vehicle interiors<br />

is the first step to a healthier interior<br />

environment.<br />

SO WHERE TO<br />

LOOK FOR MOLD?<br />

There are many areas in which mold exists:<br />

• Mold hides in places you cannot<br />

reach: Every horizontal surface in<br />

the vehicle interior with cracks and<br />

crevices, has mold spores that have<br />

settled in. Dust has mold spores, but<br />

regular dusting can eliminate the<br />

possibility of mold growth. Also, focus<br />

on areas like door jambs.<br />

• Mold hides in places you cannot<br />

see: Glove boxes, counsel boxes, under<br />

seats, air conditioning vents, etc.<br />

• Mold hides where there is<br />

wetness: As mentioned in previous<br />

posts, leaks in the windshield or other<br />

glass can allow water to soak into<br />

the carpet and backing and if not<br />

taken care of immediately the mold<br />

will start to grow. Condensation in<br />

air conditioning ducts, or worse,<br />

leaks are a common area for mold to<br />

grow spewing out smelly mold spores<br />

throughout the entire interior of the<br />

vehicle. Leaks in rubber molding on<br />

door and trunk jambs will allow water<br />

to seep into the vehicle wetting the<br />

interior carpets as well as the padding<br />

in the trunk.<br />

• Mold hides where there is poor<br />

air circulation: Trunks and the<br />

vehicle interiors have poor air circulation<br />

if they are not driven much.<br />

As mentioned, mold is so “ubiquitous”<br />

that its presence in vehicle interiors<br />

is inevitable. If you focus on these areas<br />

mentioned above, you will find the mold<br />

where is “hides.” It should be cleaned up<br />

immediately to provide a safe interior<br />

environment for your customers.<br />

Of course, if cleaning out both live<br />

and dead mold will take more time<br />

than a normal interior or trunk detail<br />

requires, then by all means let the<br />

customer know this. They should and<br />

hopefully will gladly pay for the removal,<br />

once they understand the dangers.<br />

MOLD MAKES YOU SICK<br />

If you’re working on a vehicle that<br />

has mold, or if you’re working with a<br />

customer who has mold and needs<br />

convincing that your services are<br />

needed, you need to be aware of the<br />

exact dangers that come from exposure<br />

to mold. According to Centers<br />

for Disease Control and Prevention,<br />

the common health concerns from<br />

molds include hay fever-like allergic<br />

symptoms. “Certain individuals with<br />

chronic respiratory disease (chronic<br />

obstructive pulmonary disorder,<br />

asthma) may experience difficulty<br />

breathing. Individuals with immune<br />

suppression may be at increased<br />

risk for infection from molds. If you<br />

or your family members have these<br />

conditions, a qualified medical<br />

clinician should be consulted for<br />

diagnosis and treatment.”<br />

26 | AUTO DETAILING NEWS | VOL. 4, NO. 3 • SUMMER <strong>2019</strong>


Gotthe<br />

right<br />

buff?<br />

By Clint Hintz,<br />

IDA CD-SV-RT - Certified Trainer<br />

There seems to be little to no<br />

decrease of momentum for innovation<br />

in the detailing industry lately, which is<br />

quite exciting. It can however become<br />

a long and cumbersome process to stay<br />

educated on these changes in innovation,<br />

as well as choosing which option(s)<br />

works best with your preferences. When<br />

choosing a complete exterior system, 3<br />

major components would be-<br />

1. Polisher/Tool Type<br />

2. Liquid Abrasives/Protectants<br />

(compound, polish, AIO, Sealants)<br />

3. Buffing Pads<br />

This article is to help define the<br />

differences in newer innovative buffing<br />

pad types for newer polishing tools. This<br />

article is NOT to steer you towards a<br />

particular pad type, but rather to provide<br />

enough data and education to help you<br />

choose what type of pad type will work<br />

best for you and your service options.<br />

When selecting a buffing pad type for<br />

your preferred DA tool, there are two<br />

basic categories to look at:<br />

• Foam or Fiber<br />

This article will be discussing foam,<br />

which have been around for many<br />

years now. There have been many new<br />

technological advances in the foam pad<br />

industry and foam pads work much<br />

differently than wool and microfiber pads<br />

as far as cut, feel and performance. PPI is<br />

a general way of distinguishing foam, but<br />

there are easier and more accurate ways<br />

to identifying foam types. The best way<br />

to generally measure foam is with a basic<br />

understanding of whether it is OPEN<br />

CELL or CLOSED CELL technology.<br />

There are pros and cons to each of<br />

these foam types, and each type will<br />

work differently with all paint systems.<br />

OPEN CELL<br />

TECHNOLOGY<br />

Many open cell foams actually begin<br />

as closed cell and are “reticulated” to<br />

produce the open cell. “Reticulation” is a<br />

process used in processing foam where a<br />

bun of foam is placed in a concrete and<br />

controlled room, the room then filled<br />

with hydrogen for the foam to absorb,<br />

and finally the foam is actually ignited.<br />

This process causes the membrane (or<br />

window) of the foam to wrap around<br />

the branches. The window/membrane<br />

on foam is the transparent thin layer in<br />

between the branches and is what you<br />

continued ...<br />

28 | AUTO DETAILING NEWS | VOL. 4, NO. 3 • SUMMER <strong>2019</strong>


feel when you touch it. If you would look<br />

at foam under a microscope, you would<br />

see those branches and windows. Foam<br />

that has been reticulated is open cell, and<br />

foam that is not reticulated would be<br />

considered closed cell. Once you reticulate<br />

a foam, it may become stronger in its<br />

tearing characteristics. Reticulated or<br />

“open cell” foams run much cooler on the<br />

surface as compared to closed cell foams.<br />

The reason for this is with the cells being<br />

open, they will dissipate heat while in<br />

use. With this happening, there may be a<br />

chance that the chemical you are working<br />

with may dry faster and possibly dust<br />

since the lubricant in it is getting dried<br />

with the air passing thru the foam. Open<br />

Cell foam pads are designed for, and<br />

typically recommended for long-throw<br />

or long-stroke dual action polishers.<br />

CLOSED CELL<br />

TECHNOLOGY<br />

Un-reticulated or Closed Cell foam<br />

pads are designed for a wide variety of<br />

polishers and buffers, including standard<br />

dual action and random orbital machines,<br />

gear-driven DAs, and rotary (high-speed)<br />

polishers. Closed Cell pads are generally<br />

not recommended for use with a longthrow<br />

or long-stroke dual action polisher<br />

(Open Cell technology foam is recommended for<br />

these machine types). One strong benefit of<br />

closed cell foam is chemical savings, as<br />

polishing or compounding chemical does<br />

not readily soak up into the foam, which<br />

means less product is required to do the<br />

same amount of work. Less saturation<br />

of chemical into the foam pad results in<br />

less wasted product. Buffing technicians<br />

may find that because the product is not<br />

soaking into the pad, the performance<br />

of the pad and chemical is consistent<br />

for a longer work time, basically taking<br />

it longer for the dollop of product to<br />

“wear out”. Technicians may also notice<br />

quicker cutting time due to the denseness<br />

of a Closed Cell pad. These types of pads<br />

also tend to work very well with newer<br />

water-borne, VOC compliant, or “high<br />

water content” detailing chemicals. The<br />

pads bring out the best performance from<br />

these products, providing even dispersion<br />

across the pad and surface of the vehicle.<br />

Even yet another benefit to Closed Cell<br />

foam is that with chemicals not being<br />

soaked into the pad at the same rate of an<br />

open cell foam, cleaning becomes much<br />

easier and quicker.<br />

Always keep in mind that not all foam<br />

types work the same with all polishing<br />

systems. In fact, in many instances, it<br />

can still be trial and error. There are still<br />

numerous ways that foams are measured,<br />

but the information in this article was put<br />

together as a starting point to help pick<br />

the best foam for your particular project.<br />

Stay tuned for the next issue of Auto<br />

Detailing News for more information on<br />

selecting the right pad regarding fiberbased<br />

pads – Microfiber and Wool types.<br />

Clint Hintz, IDA CD-SV-RT - Certified<br />

Trainer, is the Eastern Regional Manager of<br />

Buff and Shine Mfg. of Rancho Dominguez,<br />

California.<br />

The Ultimate Guide<br />

to Cleaning and<br />

Maintaining Buffing Pads<br />

By David Patterson,<br />

IDA - CD, SV<br />

Cleaning your buffing and polishing<br />

pads is an important step in creating<br />

the perfect finish that all detailers (and<br />

their customers) want. Smart detailers<br />

know that you need four key elements<br />

to get the job done right -- the proper<br />

chemicals, quality pads, appropriate<br />

tools and a trained technician. If your<br />

pads are dirty or clogged, even the best<br />

detailer is doomed to fail. So, what’s<br />

the best way to clean your buffing and<br />

polishing pads?<br />

Ask a group of detailers for their<br />

preferred pad cleaning method, and<br />

you’ll probably get a wide variety of<br />

answers. You’ll see many different<br />

techniques in shops and even in social<br />

media posts. A word of warning: Be<br />

careful how you proceed. Your pads are<br />

an investment, and while they don’t last<br />

forever, there are a number of cleaning<br />

techniques that can extend their life<br />

and get great results.<br />

In this article, I will answer some of<br />

the most frequently asked questions I<br />

get regarding buffing pad care, as well<br />

as share my recommendations, tips and<br />

tricks for keeping your pads in great<br />

shape to produce great results.<br />

How Often Should You<br />

Clean Your Pads?<br />

Ideally, we suggest cleaning your<br />

pads on the fly after completing each<br />

panel. You can do this with a pad brush,<br />

spur, air gun/blow gun or pad washer.<br />

This removes the polish residue, along<br />

with the built up paint or clearcoat that<br />

can clog the pad. At the end of the day<br />

or the project, you’ll want to do a full<br />

cleaning of all of the pads you’ve used.<br />

I recommend keeping a bucket of<br />

water, ideally with a cleaning solution<br />

like Snappy Clean, in your work area.<br />

When you’re ready to change pads,<br />

place the soiled pads in the bucket to<br />

soften the residue and make the cleaning<br />

process easier at the end of the day.<br />

However, don’t let your pads sit in<br />

the water for more than 48 hours. The<br />

moisture or the cleaning chemicals may<br />

lead to mold or pad deterioration. The<br />

best practice is to make pad cleaning a<br />

part of your daily work routine.<br />

What Tools Do You Need<br />

to Effectively Clean Pads?<br />

✔✔<br />

A pad brush that’s specially designed<br />

for cleaning buffing pads. It should<br />

have stiff nylon bristles that will work<br />

better than a standard kitchen brush or<br />

a toothbrush.<br />

✔✔<br />

Metal spur for wool pads<br />

✔✔<br />

A pad washing solution<br />

✔✔<br />

Water. However, we do not recommend<br />

using a pressure washer, as it can<br />

destroy the pad<br />

✔✔<br />

Pad washing system or buffer-powered<br />

pad washers<br />

✔✔<br />

Eye protection<br />

✔✔<br />

Respirator or dust mask<br />

✔✔<br />

A Tornador or blow gun can be used to<br />

clean microfiber and wool pads on the<br />

fly - a respirator is required when using<br />

them for this purpose.<br />

Can You Use a Washing<br />

Machine to Clean Pads?<br />

If you have a lot of pads to clean,<br />

or don’t have a dedicated pad washing<br />

system, you can use your home washing<br />

machine to get the job done. All types<br />

of pads can be cleaned in the washer,<br />

provided you follow a few best practices:<br />

✔✔<br />

Only wash 10 or fewer pads at a time<br />

in a standard washing machine and<br />

make sure you put them through the<br />

WASH cycle only.<br />

✔✔<br />

Remove the pads from the machine<br />

VOL. 4, NO. 3 • SUMMER <strong>2019</strong> | AUTO DETAILING NEWS | 29


quickly after the spin cycle or process is<br />

complete.<br />

✔✔<br />

Pads can be damaged or ruined if left in<br />

the washing machine for any period of<br />

time after wash cycle is complete, or if<br />

more than 10 pads are cleaned at once.<br />

✔✔<br />

Use Snappy Clean Boost pad cleaner in<br />

washer.<br />

✔✔<br />

Set to Gentle Cycle.<br />

✔✔<br />

Use cold and warm water only. Hot water<br />

can shrink the loop backing.<br />

✔✔<br />

Air dry<br />

Do You have to Change<br />

the Cleaning Method for<br />

Different Types of Pads?<br />

The short answer is: Yes. Today’s<br />

buffing pads are designed to perform<br />

specific functions, and the materials used<br />

in each have unique properties and care<br />

instructions. Each type of pad (foam,<br />

microfiber, wool) requires a different<br />

cleaning technique, as listed below:<br />

Cleaning Foam Pads<br />

✔✔<br />

We don’t recommend using a pressure<br />

washer or high pressure compressed air<br />

to clean foam pads, as these methods<br />

can damage the foam pad or reduce its<br />

longevity.<br />

✔✔<br />

Pad brushes work well for quick cleaning<br />

of built up debris.<br />

✔✔<br />

Use a dedicated pad washer, washing<br />

machine or wash by hand.<br />

Cleaning Microfiber Pads<br />

✔✔<br />

Microfiber pads need to be cleaned<br />

frequently to keep the material fluffy and<br />

effective.<br />

✔✔<br />

Due to the unique construction of<br />

microfiber pads, this is the one type<br />

of pad that can be cleaned with<br />

compressed air.<br />

✔✔<br />

Tornador or blow/air gun can be used to<br />

clean wool pads on the fly. Always use a<br />

respirator when choosing this method.<br />

✔✔<br />

You can also use a pad brush, pad<br />

washer or washing machine.<br />

Pre Washing Wool Pads<br />

I recommend washing lambswool or<br />

low lint wool pads before using them for<br />

the first time to remove any wool lint left<br />

from the manufacturing process. By prewashing<br />

a lambswool pad, it will increase<br />

the pad’s performance and keep the wool<br />

from matting or clogging when used on a<br />

random orbital DA polisher.<br />

Cleaning Knitted Wool Pads<br />

✔✔<br />

Use a standard pad brush to break up<br />

any residue.<br />

✔✔<br />

Use pad washer or washing machine<br />

(using the method described above)<br />

✔✔<br />

Tornador or blow/air gun can be used to<br />

clean wool pads on the fly. Always use a<br />

respirator when during this process.<br />

Cleaning Tufted Wool Pads<br />

✔✔<br />

Use a metal spur made for use on<br />

buffing pads to break up compound and<br />

residue.<br />

✔✔<br />

You can clean tufted wool with cold<br />

water, but do so at your own discretion.<br />

Adding even cold water to wool<br />

can change the surface and impact<br />

performance.<br />

✔✔<br />

Hot or warm water will likely cause a<br />

wool pad to shrink (think of how a wool<br />

sweater can shrink in the wash). While<br />

this doesn’t damage the pad, it may alter<br />

the feel or user experience<br />

✔✔<br />

Tornador or blow/air gun can be used to<br />

clean wool pads on the fly. Always use a<br />

respirator when choosing this method.<br />

Should You<br />

Designate Pads for<br />

Specific Detailing Steps?<br />

Just as you choose different pads<br />

depending on if you’re cutting, finishing<br />

or sealing, you may want to designate<br />

specific pads for the chemicals you’ll be<br />

using. Even after cleaning, some products<br />

can impact ongoing pad performance.<br />

For polish and compounds, buffing pads<br />

can be cleaned and used with different<br />

chemicals. A thorough cleaning will<br />

keep these chemicals from clogging or<br />

hardening on the pad.<br />

However, if pads are used for a wax,<br />

sealant or other LSP (last step product),<br />

they tend to be very hydrophobic and it<br />

won’t be easy to remove all the chemicals.<br />

In this case, I do recommend cleaning<br />

them, but also recommend designating<br />

that pad to that specific type of chemical.<br />

Do’s and Don’ts<br />

of Pad Cleaning<br />

✔✔<br />

Don’t let compounds dry on the surface<br />

of the pad.<br />

✔✔<br />

Always dry pads completely before<br />

storing in a bin or bag. If moisture<br />

remains in a pad when stored, mold can<br />

form and deteriorate the pad.<br />

✔✔<br />

Do not use heat to dry your pads.<br />

Squeeze out the water or blot with a<br />

towel, and allow to air dry. Heat can<br />

damage the pad surface or shrink the<br />

hook and loop backing.<br />

✔✔<br />

Don’t be tempted to use a screwdriver<br />

or other hard objects to loosen build-up,<br />

even on wool pads. Always use a proper<br />

pad spur when cleaning wool pads.<br />

Screwdrivers can cut or damage yarn in<br />

the pad and contaminate the pad with<br />

any residue or material on the tool.<br />

✔✔<br />

Don’t overuse polishing compounds or<br />

other chemicals on the pad. Adding too<br />

much polish can clog the pad and impact<br />

performance. The additional weight of<br />

excess polish in the pad increases the<br />

risk of damaging or destroying the pad<br />

during use.<br />

✔✔<br />

Do protect yourself while cleaning pads<br />

- use eye protection and a respirator or<br />

dust mask when removing chemicals<br />

from pads.<br />

Why Does Pad<br />

Cleaning Matter So Much?<br />

Some may assume that properly<br />

cleaning a pad is not that important and<br />

the same method can be used for each<br />

type. This is simply not true as cleaning<br />

your pads after each use helps to extend<br />

the life of the pad and give you better<br />

performance on the work surface. Built<br />

up residue in the pad can reduces or<br />

hinders the ability to cut effectively or<br />

finish well. In short, clean pads work the<br />

best, and make life easier, so take the<br />

time to clean each one properly as it will<br />

not only save you money and time, but<br />

will also help you to deliver a top-notch<br />

detailing job for each customer.<br />

David Patterson, IDA - CD, SV,<br />

is the Product Manager of<br />

Lake Country Manufacturing of<br />

Oconomowoc, Wisconsin.<br />

30 | AUTO DETAILING NEWS | VOL. 4, NO. 3 • SUMMER <strong>2019</strong>


Value<br />

Training<br />

Innovation<br />

CAR offers a full line of detail products &<br />

supplies nationally and internationally!<br />

◆ Compounds<br />

◆ Cleaners<br />

◆ Polishes<br />

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Limited distributorships available to<br />

qualified distributors!<br />

For More Information Contact:<br />

• 1-800-537-7797 • info@carproducts.biz • 107 Front St • Indian Orchard, MA 01151<br />

CAR Products Ad General 9.5x11.5.indd 1<br />

3/19/<strong>2019</strong> 1:48:35 PM


LOW PRICES ON TOP DETAILING PRODUCTS!<br />

YOUR RELIABLE SUPPLIER FOR THE DETAILING INDUSTRY<br />

ULTRA-55<br />

LINT-FREE MICROFIBER<br />

GLASS TOWEL<br />

12 PER PACK • 16”x24”<br />

$35.40 DJMF5500-BK Black<br />

$35.40 DJMF5500-BL Blue<br />

ULTRA-56<br />

LINT-FREE MICROFIBER<br />

GLASS TOWEL<br />

12 PER PACK • 16”x16”<br />

$23.40 DJMF5600-BK Black<br />

$23.40 DJMF5600-BL Blue<br />

TOWELS BY<br />

DOCTOR JOE<br />

Now available exclusively from KLEEN-RITE<br />

FULL LINE AVAILABLE AT DETAILSUPPLIER.COM<br />

ULTRA-85<br />

MICROFIBER TOWEL<br />

12 PER PACK • 16”x27”<br />

$22.50 DJMF8500-BK<br />

WINDSHIELD<br />

WIPER BAGS<br />

3” X 27”<br />

$13.99 KRWB1000<br />

FLEX Polishers LOW PRICES!<br />

Corded & Cordless models for a wide variety of applications!<br />

FINAL MIST<br />

Spray & Wipe Gloss Enhancer<br />

Removes dust, light dirt and<br />

fingerprints while enhancing<br />

shine. Great for chrome and<br />

glass. Excellent clay bar<br />

lubricant. Pink liquid, cherry<br />

fragrance.<br />

KS1094 1 Gallon<br />

$10.10<br />

KS6094 6 Quarts<br />

$20.22<br />

5” X 27”<br />

$22.99 KRWB2000<br />

250 PER ROLL<br />

WHEEL-EEZ ®<br />

DETAIL PRO<br />

• Superior cleaning for ALL WHEEL TYPES<br />

• SAFE for Motorcycles!<br />

• Tackle your worst greasy brake dust, dirt & grime!<br />

• Water based with no solvents<br />

• Nonflammable • Noncorrosive<br />

• Biodegradable • Industrial Strength<br />

• Ready to Use • No long soaking times required<br />

$11.99 WE2032 32 oz.<br />

$34.99 WE2001 1 Gallon<br />

$435.99 FLEX334839<br />

10' Cord<br />

$458.99 FLEX392715<br />

25' Cord<br />

MYTEE Carpet<br />

Extractors<br />

DETAILER’S<br />

CHOICE<br />

Easy-to-use one step spray polish and<br />

touch-up product. Great for final touch-ups<br />

on glass, chrome, fiberglass, interior and<br />

exterior plastic.<br />

$32.50 JSD0872012<br />

COMPLETE<br />

SELECTION<br />

ONLINE!<br />

UNBEATABLE PRICES!<br />

$435.99 FLEX436712 $566.99 FLEX459542<br />

SIMONIZ ®<br />

32 OZ.<br />

12 PER CASE<br />

NEW!<br />

GRIT GUARD ®<br />

INSERT<br />

• Fits the bottom of wash bucket<br />

• Radial surface design extracts grit, dirt and grime<br />

• 12" Diameter - fits most 12" buckets<br />

$5.99 DT1800-BK Black<br />

$5.99 DT1800-R Red<br />

800-233-3873 • DETAILSUPPLIER.COM

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