Complete Guide - Choose a Reliable Removalists Company in Adelaide

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from one urban neighborhood to another, look for moving companies that cater to people who live in your city. Ask people for recommendations and warnings. One good way to begin your search is through word of mouth recommendations from friends, family, and coworkers. While researching these companies is still an important step, having a rough idea of which are competent and which should be avoided can save you a lot of time. Ask local real estate agents for recommendations. Call one or two local real estate agents and ask if they can recommend a moving company. They have likely assisted many of their customers moving in or out of your current area. • If you have at least three recommended companies at this point, you can skip to Researching a Moving Company. Return here for more ideas if those companies aren't satisfactory. Look for moving services in the phone book. Use a copy of the local phone book or yellow pages to search under "Moving" for possible companies to investigate. The companies listed should have actual addresses in your area, and are much less likely to scam you than the companies you find on an internet search.[1] • If there are too many companies to research, narrow it down to companies that have been in business for at least ten years. Many listings will have a "founded," "est.," or "since" date that will tell you when the company was created. Search online cautiously. If you don't have at least three companies to research, or if the companies you found by other methods turned out not to suit your needs, it's time to search online. Search for "moving company" plus the name of your city or area, but be cautious to avoid online scams. Every company website should display an address in your area, and you should never enter personal information or pay a fee to access the site. Research companies found online with special care, as described in the next section. • Avoid sites that claim to find a mover for you. These are usually scams trying to take your money or personal information.[2]

‣ Researching a Moving Company Look for company reviews online. Look up the company's name on sites such as movingscam or Yelp. You might find a recommendation, a rating, or a warning that the company engages in scams or bad service. Try to search on several well-known websites to get more information. If it sounds like the company may have scammed people in the past, cross it off your list. • You may not wish to trust the Better Business Bureau, which has been accused of raising ratings in exchange for money.[4] Visit the company website. The company website is usually listed in the phone directory, or easily found through an online search. If the website looks amateur, is difficult to navigate, or doesn't contain the information you need, you might want to look for a more professional company. At a minimum, the website should clearly tell you: • The company's full name. If this is different than you expected, or if there are multiple names listed, search for additional reviews to make sure it is a real company. • The address of the company. Never hire a company with no address. A large company with multiple locations may have an address look-up to find offices near you. • Contact information, including a phone number and email address. Call the company's reference. Ask for at least three references from the company, making it clear that you are asking for past customers. Call each of these references and ask for details of their moving experience. If a satisfied customer hired one truck to move a few blocks away, it might not tell you much if you are planning to move a thousand miles away. Consider how the company has acted during communication. Have the moving company's employees been professional and polite during your communications? Have they responded promptly to your emails (the next business day or sooner), or have they been making you wait? If a company is too busy or too incompetent to communicate politely with a potential customer, you may not want to hire them. ‣ Estimating a Price

‣ Research<strong>in</strong>g a Mov<strong>in</strong>g <strong>Company</strong><br />

Look for company reviews onl<strong>in</strong>e. Look up the company's name on sites<br />

such as mov<strong>in</strong>gscam or Yelp. You might f<strong>in</strong>d a recommendation, a rat<strong>in</strong>g, or a<br />

warn<strong>in</strong>g that the company engages <strong>in</strong> scams or bad service. Try to search on<br />

several well-known websites to get more <strong>in</strong>formation. If it sounds like the<br />

company may have scammed people <strong>in</strong> the past, cross it off your list.<br />

• You may not wish to trust the Better Bus<strong>in</strong>ess Bureau, which has been<br />

accused of rais<strong>in</strong>g rat<strong>in</strong>gs <strong>in</strong> exchange for money.[4]<br />

Visit the company website. The company website is usually listed <strong>in</strong> the<br />

phone directory, or easily found through an onl<strong>in</strong>e search. If the website looks<br />

amateur, is difficult to navigate, or doesn't conta<strong>in</strong> the <strong>in</strong>formation you need,<br />

you might want to look for a more professional company. At a m<strong>in</strong>imum, the<br />

website should clearly tell you:<br />

• The company's full name. If this is different than you expected, or if<br />

there are multiple names listed, search for additional reviews to make<br />

sure it is a real company.<br />

• The address of the company. Never hire a company with no address. A<br />

large company with multiple locations may have an address look-up to<br />

f<strong>in</strong>d offices near you.<br />

• Contact <strong>in</strong>formation, <strong>in</strong>clud<strong>in</strong>g a phone number and email address.<br />

Call the company's reference. Ask for at least three references from the<br />

company, mak<strong>in</strong>g it clear that you are ask<strong>in</strong>g for past customers. Call each of<br />

these references and ask for details of their mov<strong>in</strong>g experience. If a satisfied<br />

customer hired one truck to move a few blocks away, it might not tell you<br />

much if you are plann<strong>in</strong>g to move a thousand miles away.<br />

Consider how the company has acted dur<strong>in</strong>g communication. Have the<br />

mov<strong>in</strong>g company's employees been professional and polite dur<strong>in</strong>g your<br />

communications? Have they responded promptly to your emails (the next<br />

bus<strong>in</strong>ess day or sooner), or have they been mak<strong>in</strong>g you wait? If a company is<br />

too busy or too <strong>in</strong>competent to communicate politely with a potential<br />

customer, you may not want to hire them.<br />

‣ Estimat<strong>in</strong>g a Price

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