Complete Guide - Choose a Reliable Removalists Company in Adelaide

Complete Guide - Choose a Reliable
Removalists Company in Adelaide
By: Mark Williams
(University of Adelaide)
Abstract
Moving your home can be a stressful experience but with the help of a reliable
business, your move can be easier and stress free. Hiring a reliable removalist
in Adelaide will ensure your household items are well looked after and
guarantee a smooth and efficient move.
With access to a wide network of trusted removalists on the internet, hiring a
reliable business does not have to be a challenge. Find out how to choose a
removalist here in Adelaide.

1.0 Introduction
Removalists can be involved in everything from the packing to the unloading
and knowing what services you require will help you choose the right
business. Common services offered by a removalist company can include
packing, moving to storage locations, transporting items locally or interstate,
supplying furniture covers, providing packing supplies, disassembling and
reassembling furniture or unpacking items at the new destination.
Choosing a business that provides the services you most require will save
time, money and effort, especially if you are comfortable taking care of the
majority of your home. Find here some tips to hire the best removalists in
Adelaide.
2.0 Things You Have to Know Before Hiring Movers
Hiring movers can feel a little overwhelming. With so many moving
companies to choose from, where do you even start to hire movers? Over our
many moves, and with some really bad experiences combined with mostly

good ones, we've made the task of hiring movers a little less complicated,
simply from learning what we need to know before we sign on the dotted line.
Know What Type of Mover You Need to Hire
Before you start searching for a good mover, make sure you understand what
type of move you'll be making. The type of move will determine the type of
moving company you should hire. You can start by understanding the
difference between an interstate and intrastate move along with knowing just
how far you'll be moving - all of which will limit the type of mover you'll need.
• What's an interstate Mover?
• What's an intrastate Mover?
• What You Need to Know About a Long Distance Move
Do Your Research
It's a good idea to check out at least 10 movers by researching their history,
understanding the signs of a rogue moving company and by knowing exactly
what details will be involved in your move. Will you be packing yourself?
What kind of estimate will be best for your move?
• Start By Researching Online
• Know the Signs of a Rogue Mover
• What Will Your Move Look Like?
Ask the Right Questions
Before I set-up any appointments for a mover to come see my household
goods, I always interview each one over the phone. This way you can narrow
down your choices to the top 3 and save yourself some time and effort.
• What to Ask the Mover On the Phone
• When Moving Within a State
• When Moving State to State

Understand Mover Estimates & Know Which One is Best for You
Estimates can be a little confusing with some companies not offering a choice
between the two. While you're interviewing the mover on the phone, ask
about estimates - find out what they offer and whether that will be your best
option.
• Non-Binding Estimates
• Binding Estimates
Understand Mover Fees to Avoid Increased Moving Costs
One of my very first moves caught me completely off-guard when the movers'
estimate was almost double what they had originally quoted. I refused to pay
until someone went over the bill of lading step-by-step. What I discovered was
that there were fees charged for additional services I hadn't anticipated. So,
don't get caught - find out what you could be charged for extra services.
• How to Save Money On Moving Fees
• Do You Need Extra Insurance?
Check Out Mover Complaint Registries
Complaint registries are a good place to do some research on the potential
company. You'll find invaluable advice from people who have good and bad
tales to tell. Also, while you're scoping out moving companies, if you have
anything you've experience that you think others should know about, go
online and let your voice be heard.
• Lodging a Complaint
• View Complaints Online

Read the Mover FAQ's
These are just some of the frequently asked questions I've received from
readers. For more, check out the Moving Company FAQ's and find out what
you need to know before you hire.
• What Are My Responsibilities?
• What Information Should the Movers Provide?
• Are Movers Registered?
3.0 Things You Have to Know Before Hiring
Removalist
When it is time to make a move and you are looking for affordable removalists
in Perth to make that move less stressful, all you want to do is choose a
company and get going. However not all removalists are equal not just in

professionalism but also in what they come with in moving equipment,
vehicles and also experience, and what services they can offer. Just as you had
to go through a process to find a new place to live, so there is a process for
finding a trustworthy and affordable company for moving your belongings.
It is a fact that while there are genuine companies specializing in moving
homes for people, there are also a lot of more freelance style people that just
offer some lifting power and a vehicle. It is highly recommended that you go
with a company that you can trust your belongings to. One that has the right
insurance, knows how to pack and load delicate and awkward items, one that
can be trusted with all your possessions. As much as you might be tempted to
go for the most you find, you should not choose most affordable over
important requirements like the right paperwork.
Get The Balance Right. Here Are Four Tips For The Process
• Before you start choosing random names from a directory or web
search check to see if people you know have a company they
recommend. Ask about what matters to you, timekeeping, damage to
belongings, cost, attitude, insurance. With a list of names make some
calls and ask questions.
• All decent affordable removalists in Perth and elsewhere will have the
right coverage to cover damage and theft. Delicate things can break
during transportation even with careful handling, and thieves can target
removal trucks to steal people’s belongings. You should get that
insurance in writing.
• When you have narrowed down the options ask for references and
contact them to ask their former clients about their experience. A good

company has many satisfied former customers they can refer you to and
are happy to provide them with no excuses.
• Get quotes from several removalists and start comparing prices. That is
a key part of finding affordable removalists in Perth. Remember to see
what comes with those prices, the lowest is not always the best value.
Think about what you want too, do you want a company that offers
professional packing for example?
• However good the removals company maybe it is advised that you stay
at your place when they come over to start with the removal job. They
may be experienced, and they may be carrying all sorts of packing
materials, but your personal attention will mean that you are full aware
of how well they are doing their job.
• Allow the kids to play in the neighbor’s place or at the nearby park. This
way they won’t be too overwhelmed by the occasion where they are
having thoughts about leaving the existing home and having to move to
a completely new place. Once their job is done be sure to do a complete
check of your home to ensure nothing, absolutely nothing is left behind.
• Once you have made your choice try not to stress too much about the
moving day. Take a few days off if you can, so you have time to get it
done and then relax and make the new place feel more like a home
rather than a property with lots of boxes everywhere! If you did your
homework well you will have found removalists that did a great job,
looked after your belongings and safely delivered them all for a price
you can live with.

4.0 Questions To Ask When Hiring A Moving
Company
Moving companies are like any business out there. Most exist to legitimately,
legally, and authentically help you move. Others only do the work partially or
not at all. If you want to find out if your moving company is the real deal, ask
them these 12 questions:
Does the moving company operate a legitimate, legal business?
In this day and age, it is very easy for someone to start a business. Many
entrepreneurs start online, hoping to sell their services on the internet.
However, with moving companies, that solves only half of the equation. Yes, a
moving company should have an official website. But they should also have an
office and a phone number. After all, they should have trucks to transport
things because it is not reasonable to have that kind of operation out of a
home, which is the way most internet based businesses perform services.
Can they provide references or reviews?
Established companies with even somewhat established brands should be
easily searchable to see if they have real customer reviews. Moving companies
are no different, and with the way the internet has enhanced mass
communication, it should not be hard to find references and reviews for any
company. If the moving company has very few, or obvious, genuine reviews,
stay away.
Do they have an official website?
Every business that is interested in selling products or services needs to have
an official website. If the moving company does not have a website that
displays what they provide and the location of its office, it may not be worth
requesting services from the company.
Is the mover working with an actual moving company or a broker?

A moving company needs to be a team with a staff. Some moving companies
are brokers who tell people they know to masquerade as a moving company.
Some of them even have official websites. However, they only do this to sell
information. If you get an estimate that is too good to be true, it usually is. Ask
this question if you get an unusually low price.
Does the mover have authority?
Moving companies must be licensed because they are in the interest of
transporting items cross-country. This is a federal requirement and should be
the second question you ask if you get an unusually low rate.
Is the mover licensed for local, in-state, and interstate transport?
As noted briefly in the last question, a mover must have a license in order to
transport things across the country. This can be proved with a federal tariff.
Anyone who wishes to be licensed needs to have a copy of this tariff at all
times.
What paperwork will they provide?
Because moving companies are entrusted with the belongings of others for a
significant amount of time, federal law requires them to provide their
customers with a copy of your “Rights and Responsibilities” when you move.
Additionally, you should ask for copies of your detailed estimate, bill of lading,
and inventory forms. If the mover in question struggles to answer questions
related to these, look at your next option.
How does the mover charge for their services?
Ask about minimum charges and additional fees when choosing a mover for
your moving. Their answer should be related to the weight and miles. Also,
ask for a full written description of potential charges and services covered by
your contract. If you get an unclear answer regarding this, find another mover.
What payment methods does the mover accept?
You want the answer to this to be all payment methods. We live in a high tech
world nowadays, and there should be no excuse for any organization to accept

only one or two payment methods. For example, if a mover says that they
accept cash or check only, those methods are not as easy to track as a card,
which is automatically tracked.
What services does the mover’s estimate include? What does it exclude?
It is extremely important to verify the details of your estimate with a mover
before signing a contract. For example, if a move is quoted online or over the
phone, movers will fail to include a number of things that should have
originally been included in the estimate. Again, this is another case where, if
your estimate is unusually cheap, you should walk away.
Does the mover have questions for you?
If a mover is the real deal and interested in getting money from you to
transport your belongings, they should be asking you questions about said
belongings. Remember, it is a federal law for movers to have a detailed
inventory of all these things. You should hear them say “I need to know what
our inventory is going to look like before I give you an estimate” or a similar
query.
Good luck moving!
5.0 How much do removalists cost?
The cost of hiring a removalist is largely dependent on your individual
situation. The two main factors are the size of your current house (which
informs how much stuff you have), and the locations of both your current and
new homes – there’s a big difference between interstate and international!
Other factors also influence your removalist costs, such as difficulty of access
to both premises, how busy the time of year is, and how difficult it is to
transport your items.

For a local move (i.e. within the same city), Home Improvement Pages
recommends you set aside anywhere from $300 to $3,500. For an interstate
move, removalist costs can be several thousand dollars more than this.
A good piece of advice is to negotiate a total fee for the move based on the
aforementioned factors, rather than an hourly rate. If the entire moving day
takes 9 hours rather than 7, for instance, you could be left paying several
hundred dollars more than you expected. If moving interstate, there are also
some rather complex minimum pay rates for freight services that you’ll have
to account for.
Is hiring a removalist a good idea?

Hiring a removalist is just like using any other professional service – you’ll
definitely pay more, but it comes with a swathe of benefits including a
guarantee that the job will be done well.
Many removal services are members of the Australian Furniture Removers
Association (AFRA), which regulates the industry and advises Government
departments on policy. AFRA-accredited businesses are guaranteed to meet
certain equipment, premises and staff training standards, so you’ll know
you’re hiring a professional operation. They are also required to carry public
liability and transit insurance to protect your belongings during the move,
meaning you can rest easy in case something gets lost or damaged.
Removalists will also provide a full service from start to finish, and supply
plenty of things which would be a pain for you to get if you moved by yourself.
These can include plenty of boxes and packing tape, carrying heavy furniture
to and fro, packing and unpacking efficiently, and off-site storage for your
belongings if it doesn’t all fit in your new home.
Generally speaking, the bigger your move, the better off you’ll be by hiring a
professional moving service. It’s one thing to rope in a few mates to help you
move into a studio apartment; it’s quite another to try and move a family of
four into a home on the other side of town.
All in all, removalists offer a valuable professional service that will reduce the
stress of moving your family into a new home. While their services won’t
come cheaply, it’s certainly worth it if you value speed and ease during your
move.
6.0 What are the signs of a Great Removalist
company?
Choosing an experienced and prominent removalists company for a safe and
secure relocation can be a challenging task. It is one of the crucial decisions
because the team you choose will be in charge of your valuable treasures. You
can’t trust anybody because moving a house is something that is connected to
your emotions and nobody wants to compromise on it.

Instead of picking up any random company, do complete research and find out
the best options that can meet your tailor-made needs within your estimated
budget. Since you are responsible for the safety of your belongings, make sure
you take the right decision in terms of quality assurance, professionalism and
adherence.
If you are finding difficulties in choosing the best option, then consider the
following signs of the best removalists in Adelaide.
So, here are some signs that will help you choose the best company for your
move:
Good Reputation
A great removalist company is the one that possesses a good reputation and -
proved themselves ahead of their competitors in the competitive market.
Quality assurance, customer care approach, proven methodology, integrated
business strategies, and dedication are the some of the key factors that differ
an extraordinary removalists Adelaide from ordinary ones.
However, finding a well-reputed removal company is not an easy thing. You
have to do proper research on the internet and find out what web
users/customers are saying about the service/company you are searching for.
Read customer reviews on different websites or speak to those who have
already availed their service. You can even ask people on social media
platforms like Facebook, Instagram or Google to give their genuine opinion.
This is how you can find a great removalist company for your relocation
process.
A Comprehensive Range of Services
When you are looking for a reliable removalists company, make sure you go
through their range of services and the key information regarding the
removals in Adelaide before making any final decision. A good and reputed
removal is the one that offers a complete array of solutions, including packing,
storage, packing supplies, local and interstate moves, backloading, etc.

Apart from this, there are some specific services including the dismantling of
furniture and appliances, relocating fragile items, ensuring 100 % damage free
guarantee and a lot more. These are some of the key parameters that you
should consider while qualifying a particular company as your moving
partner.
A quality removalist will also have a quality assurance guarantee so that you
will get 100 % moving satisfaction without the fear of getting your belongings
lost and damaged.
So, make sure your moving partner should meet this sign if you want a
smooth, secure and reliable relocation process.
Licensed and Qualified Removals
Hiring a moving company means handing over your valuable belongings to
them throughout the relocation process. Whether you are moving your piano
or your customised wardrobe, you have to trust them because they are the
only one who will take your possessions to the new destination.
That’s why it is important to choose a company that has all the required
permits, licenses and qualifications. Make sure they are registered with
governing organisations, so that you will be able to access their legal records
whenever you want. You can’t take the risk of identifying this sign when you
are hiring a great removalist company for your house.
Customer Care Approach
Is your removalist company polite and friendly when you contact them over a
telephone? This is an important aspect because most of the people overlook
the customer care system and then suffer throughout their moving journey
due to lack of answerability.
When searching for quality Removalists in Adelaide, make sure you check the
attitude, nature and an entire customer care representative team. Are they
resolving your queries? Are they always available for your help and providing
you affordable solutions especially when you are moving a low budget? Must
review these factors because your entire move completely relies on how they
are treating you as a customer.

Transparent pricing policy
A good company never charges any hidden costs, and that is one of the most
significant signs. You can’t overlook their pricing policy because this is where
you can assure that your move is in safe and reliable hands.
If the company you choose makes excuses in giving you complete information
about their policies, then it may be a bad sign. It is because a good company
will always take a step forward to provide thorough pricing packages and
policies about their services. They will never hesitate in giving transparent
rates to their customers.
Ensure Safety & Security
A good sign of a reliable removalist company is their safety and security
guarantee. A great removals company always ensures the safe relocation of
precious treasures and thus they offer a zero-damage guarantee on all their
moves.
So, make sure you look for a company that takes the stress out of your move
while taking care of your possessions with responsibility throughout the
moving journey.
7.0 Tips to Hire a Removalists Company
Hiring a moving company can be scary. How do you know they won't break
your stuff, charge more than agreed, or simply load your stuff into a truck and
disappear? Fortunately, you can avoid these nightmare scenarios armed with
a little knowledge and research time. Read these instructions carefully to find
a legitimate moving company that won't add any stress to your move.
‣ Finding a Good Moving Company
Determine how far you plan on moving your stuff. If you’re relocating from
Arizona to New Jersey, you will likely wish to hire a moving company
experienced in moving across state lines. If on the other hand you are moving

from one urban neighborhood to another, look for moving companies that
cater to people who live in your city.
Ask people for recommendations and warnings. One good way to begin
your search is through word of mouth recommendations from friends, family,
and coworkers. While researching these companies is still an important step,
having a rough idea of which are competent and which should be avoided can
save you a lot of time.
Ask local real estate agents for recommendations. Call one or two local
real estate agents and ask if they can recommend a moving company. They
have likely assisted many of their customers moving in or out of your current
area.
• If you have at least three recommended companies at this point, you can
skip to Researching a Moving Company. Return here for more ideas if
those companies aren't satisfactory.
Look for moving services in the phone book. Use a copy of the local phone
book or yellow pages to search under "Moving" for possible companies to
investigate. The companies listed should have actual addresses in your area,
and are much less likely to scam you than the companies you find on an
internet search.[1]
• If there are too many companies to research, narrow it down to
companies that have been in business for at least ten years. Many
listings will have a "founded," "est.," or "since" date that will tell you
when the company was created.
Search online cautiously. If you don't have at least three companies to
research, or if the companies you found by other methods turned out not to
suit your needs, it's time to search online. Search for "moving company" plus
the name of your city or area, but be cautious to avoid online scams. Every
company website should display an address in your area, and you should
never enter personal information or pay a fee to access the site. Research
companies found online with special care, as described in the next section.
• Avoid sites that claim to find a mover for you. These are usually scams
trying to take your money or personal information.[2]

‣ Researching a Moving Company
Look for company reviews online. Look up the company's name on sites
such as movingscam or Yelp. You might find a recommendation, a rating, or a
warning that the company engages in scams or bad service. Try to search on
several well-known websites to get more information. If it sounds like the
company may have scammed people in the past, cross it off your list.
• You may not wish to trust the Better Business Bureau, which has been
accused of raising ratings in exchange for money.[4]
Visit the company website. The company website is usually listed in the
phone directory, or easily found through an online search. If the website looks
amateur, is difficult to navigate, or doesn't contain the information you need,
you might want to look for a more professional company. At a minimum, the
website should clearly tell you:
• The company's full name. If this is different than you expected, or if
there are multiple names listed, search for additional reviews to make
sure it is a real company.
• The address of the company. Never hire a company with no address. A
large company with multiple locations may have an address look-up to
find offices near you.
• Contact information, including a phone number and email address.
Call the company's reference. Ask for at least three references from the
company, making it clear that you are asking for past customers. Call each of
these references and ask for details of their moving experience. If a satisfied
customer hired one truck to move a few blocks away, it might not tell you
much if you are planning to move a thousand miles away.
Consider how the company has acted during communication. Have the
moving company's employees been professional and polite during your
communications? Have they responded promptly to your emails (the next
business day or sooner), or have they been making you wait? If a company is
too busy or too incompetent to communicate politely with a potential
customer, you may not want to hire them.
‣ Estimating a Price

Ask for an on-site estimate. Once you're sure a company is legitimate, it's
time to find out about pricing. Contact the company to request an on-site
estimate, in which the company sends an employee to examine your
belongings and estimate how much the move will cost. Ask for a "binding"
estimate if possible, which will clearly list the cost of each service. A
"nonbinding" estimate could become significantly more expensive when the
company actually charges you.[6] The exact laws governing binding and
nonbinding estimates vary between states and countries, so look up laws in
your area if you want to be sure what the estimate tells you.
• Show the estimator everything he needs to make an accurate estimate.
This includes closets, basement, the backyard and sheds, and anywhere
else where movable goods are stored. If the estimator doesn't make a
thorough examination, don't trust the estimate.
Inquire about all extra charges. Read the fine print carefully to work out
how much the move will actually cost. Ask the company to disclose all fees,
including fees for moving certain items, packing and unpacking each carton, or
using additional packing material if a carton comes apart. If the fees seem
unreasonable, move on to another company.
Learn about how to get reimbursed for damaged or lost items. Ask the
movers for information on valuation or liability, which will tell you how much
the movers will owe you if items are damaged or lost during shipment.[7] A
moving company may offer several valuation services at different prices, and
if you do not specifically sign a document agreeing to one service, they may try
to charge you on a more expensive plan.[8]
• Some valuation services are included at no extra cost. However, these
may only provide you with a small percentage of the damaged item's
value. For instance, the Released Value plan, provides only 60¢ per
pound of weight damaged, no matter how much the item was actually
worth.
• More comprehensive plans may require the movers to replace, repair,
or pay for damaged items in full. However, these typically cost more and
may be limited to certain expensive items. Be sure to list every item you
want covered on the valuation agreement.[9]

Be wary of much lower estimates. If one company gives much lower cost
estimates than its competitors, don't jump on the opportunity without doing
your research. This could mean an inaccurate or dishonest estimate, or lower
quality service that could damage your household items. In the worst case
scenario, it could be a scam that steals your possessions or holds them ransom
for additional fees.
Conclusion
There is a no. of service providers in all over the city and it is very confusing to
hire a good one. So, now you have a good idea to hire a good removalists in
Adelaide. These are just a few things that you should keep in mind while
moving your house from one place to another.
For stress-free and quality move, hire the best Adelaide Removalists that can
transit your precious treasures to the new address with care and
responsibility.
References
2018 | Things You Have to Know Before Hiring Movers | Tagg, Retrieved 15
July, 2019 from,
https://www.thespruce.com/things-to-know-before-hiring-movers-2435971
2019 | How to Choose a Reliable and Affordable Removalist Company | Tagg,
Retrieved 15 July, 2019 from,
https://tagg.com.au/how-to-choose-a-reliable-and-affordable-removalistcompany/
2018 | 12 important questions to ask when hiring a moving company | My
Moving Reviews, Retrieved 15 July, 2019 from,
https://newtheory.com/12-important-questions-to-ask-when-hiring-amoving-company/

2017 | How much do removalists cost? | Canster, Retrieved 15 July, 2019
from,
https://www.canstar.com.au/home-loans/much-removalists-cost/
2018 | What are the signs of a Great Removalist company? | Better
Removalists Adelaide, Retrieved 15 July, 2019 from,
https://www.betterremovalistsadelaide.com.au/what-are-the-signs-of-agreat-removalist-company/
2015 | How to Choose a Removalist | My Moving Reviews, Retrieved 15 July,
2019 from,
https://www.oneflare.com.au/removalists/blog/how-to-choose-a-removalist