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RiskXtraJune2019

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RISKXtra<br />

Most security<br />

business sector<br />

professionals fit a<br />

certain demographic<br />

as the industry<br />

remains for the most<br />

part male, with many<br />

residents emanating<br />

from backgrounds in<br />

the military or the<br />

police service. This is<br />

particularly true when<br />

we consider senior<br />

leaders across the<br />

industry, but it’s fair<br />

to state that the times<br />

are slowly changing.<br />

James Morris focuses<br />

on the subjects of<br />

diversity and inclusion<br />

in the security world<br />

James Morris CPP MSyI:<br />

Director of ASIS UK’s Young<br />

Professionals Group and<br />

Regional Security Manager<br />

(EMEA) at Aon Business<br />

Services<br />

Diversity and Inclusion<br />

Driven by the ever-evolving business and<br />

threat environment, and fuelled by the<br />

growth in risk management degree<br />

courses, professionals from diverse<br />

backgrounds are now open to a range of career<br />

opportunities that the security business sector<br />

can offer, while companies in general are<br />

increasingly appreciating the value that diverse<br />

teams bring to the table. This is a good thing<br />

both for the security industry and the<br />

businesses whom it serves. However, there still<br />

remains much work to be done.<br />

There’s extensive research providing a<br />

wealth of evidence on the range of tangible<br />

benefits of diverse and inclusive organisational<br />

cultures. These encompass higher returns on<br />

equity and investment, better financial<br />

performance, improved corporate governance<br />

and increased innovation, creativity and<br />

competitiveness.<br />

A truly diverse workplace is one in which the<br />

best employees are welcomed and where all<br />

members of staff feel supported in their career<br />

development and empowered when it comes to<br />

achieving their goals. Such environments offer<br />

the best way forward for attracting quality<br />

employees and, importantly, keeping them.<br />

Hiring is one thing, but retention of good<br />

quality security staff is every bit as important.<br />

With high-performing employees come<br />

higher productivity and improved morale. When<br />

employees feel and see that diversity is<br />

appreciated and promoted in the workplace,<br />

they’re generally more satisfied with their jobs.<br />

Often, a diverse workforce will provide the<br />

opportunity to have many different points of<br />

view impacting the decision-making process,<br />

which then enables leaders to make better<br />

choices that are often more innovative.<br />

Diverse workforces are valuable to the<br />

security industry, but also to the clients and<br />

companies that employ security professionals.<br />

For all the technological advancements that the<br />

security industry enjoys, we are at our core a<br />

people industry. We employ people. We protect<br />

people. People are our most important asset<br />

and can be our best deterrent against<br />

adversaries. People can also be our biggest<br />

threat and our biggest weakness, of course, so<br />

it’s important that we employ the best possible<br />

individuals we can.<br />

Focusing on diversity<br />

On Tuesday 16 April, the ASIS UK Chapter’s<br />

Women in Security, Young Professionals and<br />

Education (WiSYPED) Group organised an event<br />

entitled ‘Diversity and Inclusion in the Security<br />

Arena’. The event was hosted by asset<br />

management specialist Schroders plc at its<br />

London Wall offices in the City of London and<br />

was particularly well attended.<br />

The event saw many attendees from across<br />

the security business sector hear a fantastic<br />

Keynote from Emma Cusdin, people director at<br />

Aviva. Cusdin is also the director of Global<br />

Butterflies which helps companies to create<br />

trans-inclusive working environments for both<br />

their employees and customers.<br />

On the day, Cusdin shared her own<br />

experiences – both positive and negative – while<br />

challenging attendees and companies to review<br />

their diversity and inclusion programmes and<br />

identify what it is they’re doing, but also what<br />

they could be doing better. Cusdin also<br />

discussed the difference between diversity and<br />

inclusion, noting that companies can be the<br />

diverse organisation, but if they don’t allow all<br />

employees equal career and development<br />

opportunities and the opportunity to contribute<br />

then they’re not truly inclusive.<br />

This presentation was followed by an<br />

informative panel discussion. Cusdin joined<br />

Ruben van Schalkwyk from Aon Business<br />

Services, Carolyn Pearson (of Maiden Voyage)<br />

and Houdah Al-Hakim from QuickClick Security.<br />

Each of these panel members are experts in<br />

diversity and inclusion in their own right. The<br />

ensuing discussion was enlightening.<br />

Cusdin, van Schalkwyk, Pearson and Al-<br />

Hakim shared their experiences from both<br />

within the industry and working alongside it,<br />

imparting useful tips on how to open company<br />

doors for a range of diverse employees from<br />

diverse backgrounds, and also how to ensure<br />

that companies are inclusive and absolutely<br />

making the most of the incredible range of<br />

talent to which the industry has access.<br />

Some of the key points from the discussion<br />

were for companies to:<br />

• Spend time reviewing the strengths and<br />

weaknesses of their teams in order to<br />

understand the gaps that new employees can<br />

bring. Diverse employees bring a range of<br />

backgrounds, experiences and skills that can<br />

enhance those of a team<br />

• Review the process for developing job<br />

descriptions (ie rather than ‘copy’ an existing<br />

member of the group, use the gaps identified to<br />

broaden the hiring process)<br />

• Share job descriptions for open postings<br />

widely in order to encourage a greater range of<br />

applicants and experience<br />

46<br />

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