Bay of Plenty Business News March/April 2019

From mid-2016 Bay of Plenty businesses have a new voice, Bay of Plenty Business News. This new publication reflects the region’s growth and importance as part of the wider central North Island economy. From mid-2016 Bay of Plenty businesses have a new voice, Bay of Plenty Business News. This new publication reflects the region’s growth and importance as part of the wider central North Island economy.

21.03.2019 Views

Bay of plenty MARCH/APRIL 2019 VOLUME 4: ISSUE 3 WWW.BOPBUSINESSNEWS.CO.NZ FACEBOOK.COM/BOPBUSINESSNEWS The Enterprise Angels Team: Courtney Dick, Julian So, Lara Greenaway, Bill Murphy, Kristen Joiner, Nina Le Lievre and Kelly Taylor. Photo/Supplied. ENTERPRISE ANGELS RAISING THIRD FUND Enterprise Angels has announced plans for its third investment fund, EA3. The new fund will initially target $2 million, but there is provision to potentially issue up to $6 million if the demand is there. By DAVID PORTER Executive director Bill Murphy says the key difference in going to market this time is the investor group’s greatly increased knowledge base on the early stage investing market for New Zealand companies. Since launching in 2008, EA has facilitated the investment of almost $40 million in nearly 80 early stage and established businesses across a variety of industries and launched two earlier funds, which are now fully invested, Continued on page 3 KIWIFRUIT Strong harvest underway P6 ZESPRI Market update from Shanghai P8 BUSINESS LEADERS Call for more localism P17 Entertainment | Conferences Meetings | Exhibitions www.trustpowerbaypark.co.nz

<strong>Bay</strong> <strong>of</strong> plenty<br />

MARCH/APRIL <strong>2019</strong> VOLUME 4: ISSUE 3 WWW.BOPBUSINESSNEWS.CO.NZ FACEBOOK.COM/BOPBUSINESSNEWS<br />

The Enterprise Angels Team: Courtney Dick, Julian<br />

So, Lara Greenaway, Bill Murphy, Kristen Joiner,<br />

Nina Le Lievre and Kelly Taylor. Photo/Supplied.<br />

ENTERPRISE ANGELS<br />

RAISING THIRD FUND<br />

Enterprise Angels has announced plans<br />

for its third investment fund, EA3. The new<br />

fund will initially target $2 million, but there<br />

is provision to potentially issue up to $6<br />

million if the demand is there.<br />

By DAVID PORTER<br />

Executive director Bill<br />

Murphy says the key<br />

difference in going to<br />

market this time is the investor<br />

group’s greatly increased<br />

knowledge base on the early<br />

stage investing market for<br />

New Zealand companies.<br />

Since launching in 2008,<br />

EA has facilitated the investment<br />

<strong>of</strong> almost $40 million<br />

in nearly 80 early stage and<br />

established businesses across<br />

a variety <strong>of</strong> industries and<br />

launched two earlier funds,<br />

which are now fully invested,<br />

Continued on page 3<br />

KIWIFRUIT<br />

Strong harvest<br />

underway<br />

P6<br />

ZESPRI<br />

Market update from<br />

Shanghai<br />

P8<br />

BUSINESS LEADERS<br />

Call for more<br />

localism<br />

P17<br />

Entertainment | Conferences<br />

Meetings | Exhibitions<br />

www.trustpowerbaypark.co.nz


2 BAY OF PLENTY BUSINESS NEWS <strong>March</strong>/<strong>April</strong> <strong>2019</strong><br />

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BAY OF PLENTY BUSINESS NEWS <strong>March</strong>/<strong>April</strong> <strong>2019</strong><br />

3<br />

Enterprise Angels raising third fund<br />

From page 1<br />

aside from follow-on commitments<br />

to existing investees.<br />

Early stage angel investing<br />

is generally accepted as being<br />

a high risk proposition: investing<br />

through a fund structure<br />

that holds 20 or so companies<br />

helps to spread that risk, says<br />

EA.<br />

“The really big difference<br />

from our earlier funds is that<br />

we now have much more data<br />

about the actual and potential<br />

risks and returns for a New<br />

Zealand early stage company,”<br />

said Murphy.<br />

“In the early days we were<br />

very much reliant on US statistics,<br />

but now we’re really<br />

starting to get a sense <strong>of</strong> what<br />

the journey looks like in New<br />

Zealand.”<br />

Murphy noted that much <strong>of</strong><br />

the early stage investing data<br />

available for US and European<br />

early stage companies reflected<br />

the fact that these companies<br />

were usually already in<br />

their target markets.<br />

“But almost every company<br />

we invest in, is invariably<br />

not in its market and either<br />

has to go <strong>of</strong>fshore physically,<br />

or its market focus has to be<br />

<strong>of</strong>fshore,” he said.<br />

“Initially we didn’t know<br />

how much risk and how much<br />

cost were involved in that process.<br />

We have been finding<br />

out what the costs and risks<br />

are <strong>of</strong> building that bridge<br />

from New Zealand into markets<br />

where we don’t have the<br />

external capital relationships<br />

that a lot <strong>of</strong> the US startups<br />

already have. That’s an area <strong>of</strong><br />

real interest to New Zealand<br />

investors and we’re starting<br />

to have a much better understanding<br />

<strong>of</strong> going that route.”<br />

Mitigating risk<br />

EA GP Limited chairman Neil<br />

Craig remarks in the EA3<br />

Fund <strong>of</strong>fering memorandum<br />

that investing in early stage<br />

companies is high risk and<br />

potentially high reward.<br />

“A key way <strong>of</strong> mitigating<br />

risk is to invest in companies<br />

that have been through<br />

a rigorous due diligence and<br />

negotiation process backed by<br />

experienced early stage company<br />

investors,” he says.<br />

“The other major way to<br />

mitigate risk is to invest in a<br />

portfolio <strong>of</strong> early stage companies.”<br />

Craig cites the 2016<br />

Wiltbank Study, one <strong>of</strong> the<br />

largest studies on angel investment<br />

in North America, which<br />

showed the overall cash-oncash<br />

multiple was estimated<br />

at 2.5x capital and the holding<br />

period was approximately 4.5<br />

years with a gross IRR <strong>of</strong> 22<br />

percent.<br />

An earlier study indicated<br />

that if an investor invested in<br />

six investments, they had a 50<br />

percent chance <strong>of</strong> return <strong>of</strong><br />

capital (1x). With 12 investments<br />

this increased to 75 percent<br />

probability <strong>of</strong> 2.6x return<br />

and with 48 investments there<br />

was a 95 percent probability<br />

<strong>of</strong> a 2.6x return.<br />

To date the EA Portfolio<br />

has had 18 exits out <strong>of</strong> 71<br />

companies - eight failures<br />

and 10 positive exits. And<br />

these include companies such<br />

as Engender, which provid-<br />

The really big<br />

difference from our<br />

earlier funds is that<br />

we now have much<br />

more data about the<br />

actual and potential<br />

risks and returns for<br />

a New Zealand early<br />

stage company.”<br />

- Bill Murphy<br />

ed a 5.2 times return over<br />

five years to Enterprise Angel<br />

investors, and SwipedOn,<br />

which provided a 2.4 times<br />

return over a 12 month period<br />

(see accompanying story).<br />

The EA3 Fund memorandum<br />

notes that the formal<br />

angel industry and its statistics<br />

only began in 2006. A key<br />

message from the data and<br />

the experience <strong>of</strong> investors in<br />

New Zealand and overseas is<br />

that successful angel investors<br />

needed to build a portfolio <strong>of</strong><br />

quality early stage company<br />

investments – a minimum <strong>of</strong><br />

10, says EA.<br />

EA3 is targeting a diversified<br />

portfolio <strong>of</strong> indicatively<br />

20-plus companies.<br />

“Given that the typical<br />

angel investor in New Zealand<br />

invests between $10,000 and<br />

$50,000 in each startup, the<br />

only way to invest in so many<br />

companies for all but the most<br />

active and wealthy angel<br />

investors, is to invest via a<br />

fund,” the memorandum says.<br />

“The primary purpose <strong>of</strong><br />

the EA Funds is to enable<br />

investors to achieve this goal.”<br />

Murphy said the EA was<br />

now in a position to invest in<br />

startups based on real information<br />

from the experience<br />

<strong>of</strong> New Zealand startups. He<br />

acknowledged that this would<br />

not make early stage investing<br />

risk-free.<br />

“However, interestingly<br />

the statistics that we’re<br />

starting to see are that in the<br />

US angels will lose all their<br />

money on seven out <strong>of</strong> 10 <strong>of</strong><br />

their investments, but <strong>of</strong> those<br />

three where they make their<br />

Enterprise Angels Investments to date by Sector<br />

AGTECH 40%<br />

TECHNOLOGY HARDWARE & EQUIPMENT 26%<br />

SOFTWARE & SERVICES 26%<br />

FOOD & BEVERAGE 7%<br />

MEDICAL - HUMAN 1%<br />

money, one <strong>of</strong> those will be a<br />

20 x or 30 x return,” he said.<br />

“We are not seeing the<br />

same failure rate with NZ<br />

startups - but we are also not<br />

generally seeing those same<br />

big returns.”<br />

Maturing sector<br />

Longtime EA board member<br />

and investor Beppe Holm said<br />

the latest fund reflected the<br />

ongoing maturing <strong>of</strong> the angel<br />

investment space and EA in<br />

particular.<br />

“With Funds 1 and 2 largely<br />

committed, this is really<br />

the next step for both existing<br />

and new members. Enterprise<br />

Angels now has more members<br />

coming on all the time.”<br />

The investment group,<br />

which takes in both the <strong>Bay</strong><br />

<strong>of</strong> <strong>Plenty</strong> and more recently<br />

Waikato, added around 60<br />

high net worth individuals<br />

over the past year and now<br />

has around 210 members.<br />

Continued on page 5<br />

Source: Enterprise Angels<br />

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4 BAY OF PLENTY BUSINESS NEWS <strong>March</strong>/<strong>April</strong> <strong>2019</strong><br />

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From the editor<br />

This month’s cover<br />

story looks at the latest<br />

developments with<br />

Enterprise Angels. The early<br />

stage investment group is<br />

New Zealand’s biggest in<br />

terms <strong>of</strong> membership and<br />

has played an influential<br />

role in helping inniovative<br />

new companies get <strong>of</strong>f the<br />

ground.<br />

EA has now announced<br />

plans for its third investment<br />

fund, EA3. The new fund<br />

will initially target $2 million,<br />

but there is provision to<br />

potentially issue up to $6 million<br />

if the demand is there.<br />

Since launching in 2008, EA<br />

has facilitated the investment<br />

<strong>of</strong> almost $40 million in nearly<br />

80 early stage and established<br />

businesses across a variety <strong>of</strong><br />

industries and launched two<br />

earlier funds, which are now<br />

fully invested, aside from follow-on<br />

commitments to existing<br />

investees.<br />

Early stage angel investing<br />

is generally accepted as being<br />

a high risk proposition: investing<br />

through a fund structure<br />

that holds 20 or so companies<br />

helps to spread that risk,<br />

says EA.<br />

Executive director Bill<br />

Murphy says the key difference<br />

in going to market this<br />

time is the investor group’s<br />

greatly increased knowledge<br />

base on the early stage investing<br />

market for New Zealand<br />

companies.We now have much<br />

more data about the actual and<br />

potential risks and returns for a<br />

New Zealand early stage company,<br />

he says.<br />

Our writer Richard Rennie<br />

reports from Shanghai that<br />

China’s appetite for kiwifruit<br />

appears to be continuing unabated.<br />

Kiwifruit margeting<br />

entity Zespri is anticipating<br />

sales <strong>of</strong> almost 30 million trays<br />

<strong>of</strong> fruit this season to mainland<br />

China, with 20 million <strong>of</strong> those<br />

being SunGold.<br />

That total includes about<br />

eight percent sourced from<br />

Italian-based kiwifruit growers<br />

contracted to supply Zespri<br />

over the New Zealand low<br />

supply period. That enables the<br />

marketer to maintain valuable<br />

12-month shelf space in the<br />

competitive fresh fruit market.<br />

Ivan Kinsella, Zespri<br />

China’s corporate affairs manager<br />

in Shanghai says that the<br />

amount will mean China now<br />

accounts for 15 percent <strong>of</strong> the<br />

company’s sales.<br />

We also note the changing<br />

situations <strong>of</strong> two well-known<br />

members <strong>of</strong> the <strong>Bay</strong> business<br />

community. Tauranga lawyer<br />

Bill Holland will transition in<br />

<strong>April</strong> to a new role at major<br />

David Porter<br />

<strong>Bay</strong> law firm Holland Beckett<br />

Law (HOBEC). He retired as<br />

a partner effective the new<br />

financial year, but will continue<br />

working at the firm as<br />

a consultant. “I’m not going<br />

anywhere,” he told <strong>Bay</strong> <strong>of</strong><br />

<strong>Plenty</strong> <strong>Business</strong> <strong>News</strong>. “I continue<br />

to really enjoy what I’m<br />

doing and I won’t be changing<br />

my law practice as such.”<br />

Meanwhile, Tauranga<br />

Chamber <strong>of</strong> Commerce chief<br />

executive Stan Gregec has<br />

decided to step down after<br />

nearly four years in the role.<br />

Gregec says the chamber board<br />

is well down the track in finalizing<br />

a new direction, which<br />

will allow it to be much more<br />

responsive to its members. “I<br />

felt there was a window for<br />

a transition to take place,” he<br />

said.<br />

Gregec hasn’t yet decided<br />

what he will do next, but is<br />

expecting to stay in the region.<br />

He has been a strong supporter<br />

<strong>of</strong> <strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong> <strong>Business</strong><br />

<strong>News</strong> since we launched two<br />

years ago, and we wish him<br />

well.<br />

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BAY OF PLENTY BUSINESS NEWS <strong>March</strong>/<strong>April</strong> <strong>2019</strong><br />

5<br />

Gregec steps down from<br />

role at Tauranga Chamber<br />

Tauranga Chamber <strong>of</strong> Commerce chief<br />

executive Stan Gregec has decided to step<br />

down after nearly four years in the role.<br />

By DAVID PORTER<br />

the board well<br />

down the track in<br />

“With<br />

finalising a new<br />

direction for the chamber, which<br />

will allow it to be much more<br />

responsive to its members, I<br />

felt there was a window for a<br />

transition to take place,” he said.<br />

Gregec said he totally agreed<br />

with the idea <strong>of</strong> a member-centric<br />

chamber.<br />

“For too long, the chamber<br />

has been involved in too<br />

many things that have taken it<br />

away from a core focus on its<br />

members. It has chased new<br />

revenue streams at the expense<br />

<strong>of</strong> members.<br />

“The chamber needs to be<br />

continually refreshing itself<br />

with new ideas, new people<br />

and new energy, and this is<br />

an example that needs to start<br />

from the top.”<br />

Gregec said there was a<br />

view that membership organizations<br />

like the chamber have<br />

had their day, but he did not<br />

believe that to be the case.<br />

“There are many examples<br />

<strong>of</strong> membership organisations<br />

that are still thriving. But they<br />

do require an absolute and<br />

complete focus on delivering<br />

membership value.”<br />

In Tauranga, the situation<br />

was complicated by the large<br />

number <strong>of</strong> other business<br />

groups and networks that had<br />

sprung up over the years. Plus<br />

there were four Mainstreets,<br />

all funded from a compulsory<br />

levy, not to mention a privatised<br />

economic development agency,<br />

which uniquely also had a<br />

membership.<br />

“This makes it harder for<br />

the chamber to operate as an<br />

umbrella for everyone and to<br />

speak as the collective business<br />

voice. Therefore it needs<br />

to refocus on its 750-plus members,<br />

which still makes it the<br />

largest single business organisation<br />

by far in the region.”<br />

Gregec - who has been a<br />

strong supporter <strong>of</strong> <strong>Bay</strong> <strong>of</strong><br />

<strong>Plenty</strong> <strong>Business</strong> <strong>News</strong> since its<br />

inception just over two years<br />

ago - will finish up at Easter.<br />

“I do intend to stick around<br />

in Tauranga for now and may<br />

look to go back into the private<br />

sector, where I still have good<br />

connections.”<br />

Enterprise Angels raising third fund<br />

From page 3<br />

“A bigger fund means in<br />

essence that it can invest in<br />

and provide better opportunities<br />

for the investors who may<br />

be in there with a relatively<br />

small amount <strong>of</strong> money, but<br />

can spread that money over a<br />

larger number <strong>of</strong> companies.”<br />

Holm echoed Murphy’s<br />

view that EA now had a much<br />

more realistic understanding<br />

<strong>of</strong> what might be achievable.<br />

“And while we all hope<br />

that one <strong>of</strong> our investees might<br />

turn into the magical unicorn<br />

and deliver phenomenal multiples<br />

on what you put in, I<br />

think history so far has proven<br />

we are getting slightly less<br />

grand returns - but nonetheless<br />

good returns,” she said.<br />

“Early stage is still a risky<br />

space. The beauty <strong>of</strong> the fund<br />

is that you can play in this<br />

space without investing a<br />

large sum <strong>of</strong> money in any<br />

one investment. You have the<br />

opportunity <strong>of</strong> have the opportunity<br />

<strong>of</strong> your investment<br />

being spread across many<br />

more investments than if it<br />

was invested in those companies<br />

independently.”<br />

Key sectors <strong>of</strong> interest<br />

The Fund will focus on the<br />

following investment sectors,<br />

namely high growth<br />

potential companies innovating<br />

in: Agtech, Technology,<br />

Hardware & Equipment ,<br />

I think it really helped<br />

our capital raise pitch<br />

that we had local EA<br />

investors who had<br />

been in for eight years<br />

and had reinvested.”<br />

- Jennifer Boggiss<br />

S<strong>of</strong>tware & Services, Food<br />

& Beverage, and Medical-<br />

Human.<br />

Enterprise Angels and its<br />

funds have played a key role<br />

in developing innovation and<br />

business in the <strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong>.<br />

Jennifer Boggiss, co-founder<br />

and chief executive <strong>of</strong> Te<br />

Puna-based Heilala Vanila,<br />

which has recently raised<br />

ANGEL INVESTMENT IN<br />

NEW ZEALAND<br />

New Zealand has undergone significant growth in<br />

private equity investing in the past decade. Significant<br />

progress has been made in building Angel market<br />

infrastructure and capability over the past 12 years,<br />

with many companies that received investor backing<br />

achieving commercial success.<br />

And the pipeline <strong>of</strong> future Angel investment<br />

opportunities continues to be strong with a healthy early<br />

stage investment sector in New Zealand led by the<br />

Angel investment community.<br />

In New Zealand, Angel investment in companies<br />

is typically between $250,000 and $1,000,000.<br />

Investment amounts for individual Angel investors will<br />

typically be in the range <strong>of</strong> $10,000 to $50,000 per<br />

investment.<br />

Source: Enterprise Angels<br />

capital to acquire access to<br />

more land in Tonga as part<br />

<strong>of</strong> its longer-term strategy <strong>of</strong><br />

building an integrated vanilla<br />

supply company, said that EA<br />

support had been key.<br />

Boggiss said having local<br />

EA support and long term<br />

investors in Heilala Vanila had<br />

really resonated with a new<br />

lead investor who has come<br />

into the company.<br />

“A lot <strong>of</strong> the EA investors<br />

have experience in horticulture,<br />

so they understand the<br />

importance and the value <strong>of</strong><br />

having an integrated supply<br />

chain business model,” she<br />

said.<br />

“I think it really helped our<br />

capital raise pitch that we had<br />

local EA investors who had<br />

been in for eight years and had<br />

reinvested.”<br />

Swiped on success<br />

Tauranga-based s<strong>of</strong>tware-asa-service<br />

company SwipedOn<br />

closed a successful cap raise<br />

SwipedOn’s Hadleigh Ford:<br />

Great return for investors.<br />

Photo/Supplied.<br />

<strong>of</strong> $1 million in January 2018,<br />

with EA investors taking a<br />

significant stake.<br />

The start up’s innovative<br />

worksite visitor management<br />

solution was acquired by<br />

UK AIM-listed SmartSpace<br />

S<strong>of</strong>tware Plc less than year<br />

later for $11 million in cash<br />

and SmartSpace shares.<br />

Co-founder Hadleigh Ford<br />

described the deal as a great<br />

success story for Tauranga and<br />

the New Zealand tech sector.<br />

“I see this acquisition as an<br />

extremely positive thing for<br />

the <strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong>, especially<br />

the burgeoning tech scene<br />

here,” said Ford.<br />

“We were really proud to<br />

have the support <strong>of</strong> the local<br />

angel network. We managed to<br />

realize a return for our investors<br />

that was extremely good.”<br />

TO REGISTER<br />

DEVELOPING A BUSINESS STRATEGY FOR THE FUTURE OF YOUR COMPANY<br />

<strong>2019</strong> LEADERSHIP TOMORROW MINI-MBA PROGRAMME<br />

Learn tools and methods to plan, create and map alternative futures for your<br />

The organisation’s Leadership Tomorrow growth and Mini-MBA survival. Programme Gain the strategic <strong>of</strong>fers foresighting a concise and skills needed<br />

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EMAIL: wendy@rutherfordbusiness.nz<br />

AUCKLAND<br />

PHONE: 021 389 937<br />

DATES - THREE-DAY<br />

WORKSHOP IN <strong>2019</strong>:<br />

Hamilton 10 <strong>April</strong> <strong>2019</strong><br />

Tauranga 12 <strong>April</strong> <strong>2019</strong><br />

Friday 10 May <strong>2019</strong><br />

Auckland 17 <strong>April</strong> <strong>2019</strong><br />

Friday 24 May <strong>2019</strong><br />

www.rutherfordbusiness.nz/upcoming-events-<strong>2019</strong>/<br />

Friday 7 June <strong>2019</strong><br />

www.rutherfordbusiness.nz/leadership-tomorrow-programme


6 BAY OF PLENTY BUSINESS NEWS <strong>March</strong>/<strong>April</strong> <strong>2019</strong><br />

First <strong>of</strong>f: Gisborne leads <strong>of</strong>f this<br />

year’s kiwifruit harvest season.<br />

Photo/Supplied<br />

The Gold - and Green - Kiwi rush is on<br />

This year’s kiwifruit harvest is <strong>of</strong>ficially<br />

underway in <strong>March</strong> with an initial estimated<br />

industry-wide 150 million trays picked and<br />

packed in Gisborne. But potential labour<br />

shortage issues are very much on the<br />

industry’s radar.<br />

By DAVID PORTER tional 7000 workers by 2027.<br />

NZKGI chief executive<br />

Nikki Johnson said it was not<br />

The kiwifruit industry’s<br />

global revenue is expected<br />

to jump from more<br />

than $2 billion in 2017 to $6<br />

billion by 2030 and industry<br />

experts have said that a critical<br />

labour shortage could hinder<br />

this growth. In comparison with<br />

2017 numbers, the kiwifruit<br />

industry will require an addi-<br />

yet clear if there would be a<br />

repeat <strong>of</strong> previous labour shortage<br />

issues in the sector.<br />

NZKGI had sought to mitigate<br />

the risk through a programme<br />

<strong>of</strong> outreach and promotion<br />

to potential labour<br />

sources over the first quarter <strong>of</strong><br />

<strong>2019</strong>, she said. (see accompanying<br />

story)<br />

“We’ve gone all out to tell<br />

our potential workers about the<br />

roles, pay and other important<br />

information – and dispel some<br />

<strong>of</strong> the myths about the work.<br />

We’ll soon know if it’s had an<br />

impact, when the major picking<br />

starts, and we’ll be doing<br />

contingency planning if we do<br />

have an issue in a month’s<br />

time.”<br />

Johnson said the industry<br />

would require around 18,000<br />

workers through the harvest<br />

period, with the recruitment<br />

campaign targeting Kiwis<br />

including student and retirees<br />

and backpackers.<br />

The first run <strong>of</strong> kiwifruit is<br />

predominantly the Gold variety,<br />

with the Green kiwifruit<br />

harvest coming into full force<br />

now. The last fruit is typically<br />

picked in June.<br />

Faster maturity<br />

Poverty <strong>Bay</strong> led the charge this<br />

year because the crop matured<br />

more quickly there than the rest<br />

<strong>of</strong> the country, said Johnson.<br />

“During <strong>March</strong>, orchards in<br />

the <strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong>, Northland,<br />

Counties-Manukau, Waikato,<br />

Hawke’s <strong>Bay</strong>, the lower North<br />

Island and Tasman will follow<br />

suit – it’s going to be a bumper<br />

crop.”<br />

EastPack was among a<br />

number <strong>of</strong> growers picking<br />

early fruit this year and chief<br />

executive <strong>of</strong>ficer Hamish<br />

Simson said the company was<br />

expecting the season to start<br />

earlier than usual.<br />

“We’ve already packed<br />

fruit at our Edgecumbe and<br />

Opotiki sites and expect our<br />

other four sites to be in full<br />

We’ve gone all out to tell our potential<br />

workers about the roles, pay and other<br />

important information – and dispel some<br />

<strong>of</strong> the myths about the work.”<br />

- Nikki Johnson<br />

swing now.<br />

“Labour supply is well<br />

and truly on our radar and the<br />

team has run a comprehensive<br />

programme to make sure we<br />

provide people with an awesome<br />

experience working in<br />

the kiwifruit industry.”<br />

Zespri chief grower and alliances<br />

<strong>of</strong>ficer Dave Courtney<br />

said the first fruit picking<br />

was an exciting time for the<br />

industry.<br />

“We always look forward<br />

to the start <strong>of</strong> harvest,” he said.<br />

“And this year, we’re<br />

expecting a fantastic crop <strong>of</strong><br />

great-tasting fruit to provide<br />

to Zespri consumers around<br />

the world.”<br />

New kiwifruit labour<br />

co-ordinator appointed<br />

NZKGI has appointed<br />

Gavin Stagg as a labour<br />

co-ordinator to implement<br />

initiatives to ensure the<br />

industry has the workers it<br />

requires for the <strong>2019</strong> season.<br />

Stagg has been involved<br />

in the kiwifruit industry<br />

since 2012, working in operations<br />

management roles at<br />

Mount Pack and Cool and<br />

more recently Birchwood<br />

Packhouse in Tauranga, with<br />

a major focus on health and<br />

safety.<br />

A former NZ Army chef<br />

and hospitality industry manager,<br />

Stagg has also worked as<br />

a recruitment consultant and<br />

employment <strong>of</strong>ficer and brings<br />

more than 20 years’ experience<br />

in managing and interacting<br />

with people from many<br />

countries and walks-<strong>of</strong>-life.<br />

In his new role, he is<br />

responsible for managing seasonal<br />

recruitment initiatives<br />

in conjunction with growers,<br />

contractors and packhouses to<br />

ensure as much as possible<br />

is done to meet the sector’s<br />

worker requirements.<br />

Stagg said he was looking<br />

forward to working with the<br />

kiwifruit industry’s partners to<br />

help the sector thrive in a period<br />

<strong>of</strong> rapid growth.<br />

“NZKGI has a massive<br />

challenge to try to ensure we<br />

have sufficient workers to get<br />

all the fruit <strong>of</strong>f the vines – for<br />

this season and all our future<br />

ones. I’m excited by the initiatives<br />

already underway and<br />

the opportunities to build a<br />

collaborative response to the<br />

labour demands.”<br />

NZKGI’s Nikki Johnson<br />

said the appointment was a<br />

key part <strong>of</strong> the organisation’s<br />

labour recruitment strategy.<br />

“With the harvest now<br />

poised to begin, Gavin will<br />

be working closely with the<br />

groups we’ve been reaching<br />

out to, to support our labour<br />

drive, and helping us process<br />

the many queries we’re now<br />

getting via social media about<br />

jobs in the industry.”<br />

- By DAVID PORTER<br />

I’m excited by the initiatives already<br />

underway and the opportunities to<br />

build a collaborative response to the<br />

labour demands.” - Gavin Stagg<br />

Gavin Stagg: New kiwi labour co-ordinator at Toi Ohomai’s orientation day. Photo/Supplied.


BAY OF PLENTY BUSINESS NEWS <strong>March</strong>/<strong>April</strong> <strong>2019</strong><br />

7<br />

A GOLDEN<br />

KIWIFRUIT<br />

OPPORTUNITY?<br />

OUR LATEST INSIGHTS REPORT ON KIWIFRUIT<br />

The nationwide release <strong>of</strong> 750ha <strong>of</strong> SunGold Kiwifruit licenses could present an opportunity<br />

for existing growers and potential investors. Our <strong>2019</strong> report* on the Kiwifruit industry<br />

brings together industry trends and what we think are key investment considerations.<br />

With local knowledge, experience and connections our team <strong>of</strong> kiwifruit specialists can<br />

help you make informed decisions, making your banking a little easier.<br />

To find out more go to anz.co.nz/businsights<br />

* Our report is provided for information purposes and is not financial advice.<br />

You should get pr<strong>of</strong>essional advice before making investment decisions.<br />

ANZ Bank New Zealand Limited 02/19 ANZ20728_BOP<br />

anz20728_Kiwifruit_286x256_BOP <strong>Business</strong> <strong>News</strong> f.indd 1<br />

18/02/19 3:41 PM


8 BAY OF PLENTY BUSINESS NEWS <strong>March</strong>/<strong>April</strong> <strong>2019</strong><br />

Zespri predicts sound sales<br />

for new season in China<br />

China’s appetite for kiwifruit appears to be continuing unabated.<br />

Kiwifruit margeting entity Zespri is anticipating sales <strong>of</strong> almost 30<br />

million trays <strong>of</strong> fruit this season to mainland China, with 20 million<br />

<strong>of</strong> those being SunGold.<br />

By RICHARD RENNIE<br />

in Shanghai<br />

That total includes about<br />

eight percent sourced<br />

from Italian-based kiwifruit<br />

growers contracted to<br />

supply Zespri over the New<br />

Zealand low supply period.<br />

That enables the marketer to<br />

maintain valuable 12-month<br />

shelf space in the competitive<br />

fresh fruit market.<br />

Ivan Kinsella, Zespri China’s<br />

corporate affairs manager, told<br />

<strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong> <strong>Business</strong> <strong>News</strong><br />

during a visit to Shanghai that<br />

the amount will mean China<br />

now accounts for 15 percent <strong>of</strong><br />

the company’s sales.<br />

With SunGold orchards<br />

coming on stream at the rate <strong>of</strong><br />

an additional 700 ha per year,<br />

much <strong>of</strong> the anticipated growth<br />

will be coming from the higher<br />

value SunGold variety.<br />

Kinsella acknowledged<br />

Zespri’s success in China<br />

today was in part the silver lining<br />

<strong>of</strong> yesterday’s cloud, when<br />

it experienced issues around<br />

importation documentation<br />

in 2011. That had resulted in<br />

the imprisonment <strong>of</strong> a former<br />

employee and Zespri assuming<br />

the entire importation role<br />

from shipping to distributor,<br />

becoming the “importer <strong>of</strong><br />

record” in 2016.<br />

Its distribution role extended<br />

further last year when it set<br />

up cool-stores in three regional<br />

port hubs to supply key<br />

accounts.<br />

Kinsella said a major upside<br />

<strong>of</strong> having more integrated control<br />

over importation had been a<br />

significant reduction in delivery<br />

times, shortening from a week<br />

to as little as four hours across<br />

the wharf in China.<br />

Key accounts support<br />

turnover<br />

Zespri has four high turnover<br />

key accounts that receive particular<br />

priority for delivery,<br />

fruit size and delivery dates.<br />

Marketing programmes in stores<br />

and in media are also being<br />

organised jointly with Zespri.<br />

These four key accounts<br />

make up 20 percent <strong>of</strong> Zespri’s<br />

mainland China business, and<br />

Kinsella anticipates more will<br />

join their ranks as lower tier<br />

accounts grow in turnover.<br />

The Chinese consumer market<br />

is undergoing a massive<br />

upgrading in terms <strong>of</strong> what<br />

consumers are buying, and the<br />

food sector is no different.<br />

The urban supermarket<br />

environments in Tier 1 cities<br />

like Shanghai and Beijing are<br />

highly sophisticated and are<br />

typically supported by online<br />

purchase apps that are delivering<br />

operators increasingly rich<br />

amounts <strong>of</strong> data on consumer<br />

expenditure and behaviour.<br />

Estimates are Chinese consumers<br />

are buying up to 40<br />

percent <strong>of</strong> all items including<br />

food online today, significantly<br />

ahead <strong>of</strong> most western nations,<br />

and well up on New Zealand<br />

which sits at under 10 percent.<br />

In top end Shanghai supermarket<br />

City Shop owned by<br />

Zespri, key account company<br />

Fruit Day sells an eight pack <strong>of</strong><br />

Zespri SunGold kiwifruit for<br />

128 yuan, or NZ$3.50 a piece.<br />

Kinsella said SunGold<br />

was proving a favourite with<br />

Chinese consumers who identify<br />

with the fruit, are familiar<br />

with it, know it is healthy for<br />

them and enjoy the taste pr<strong>of</strong>ile<br />

it has.<br />

Green tends to be popular<br />

with urban fitness seekers who<br />

Chinese consumers<br />

are buying up to 40<br />

percent <strong>of</strong> all items<br />

including food online<br />

today, significantly<br />

ahead <strong>of</strong> most<br />

Western nations,<br />

and well up on New<br />

Zealand, which sits at<br />

under 10 percent.<br />

buy it for its high vitamin C<br />

level, health benefits and lower<br />

price.<br />

Zespri has recently adjusted<br />

its branding by adopting the<br />

Chinese characters that spell<br />

“Zespri”, pronounced “Jiapei”<br />

in Mandarin. This was to further<br />

aid uptake by Chinese<br />

customers who struggle to pronounce<br />

Zespri, with the three<br />

consonants all together.<br />

“We are using it more and<br />

more in our advertising,” said<br />

Kinsella.<br />

“If consumers can pronounce<br />

it comfortably, and<br />

experience the fruit, it’s all<br />

part <strong>of</strong> educating them about a<br />

quality brand and their loyalty<br />

in the future will increase.”<br />

He acknowledged there<br />

was a continuing delay with<br />

the much touted red kiwifruit,<br />

which had enjoyed positive<br />

taste tests in Singapore and<br />

New Zealand last year.<br />

“The issue is not around the<br />

fruit’s taste but around its shelf<br />

life, which we are still working<br />

on to try and improve.”


BAY OF PLENTY BUSINESS NEWS <strong>March</strong>/<strong>April</strong> <strong>2019</strong><br />

9<br />

Schmidt Welcomes World Gymnastics<br />

Power Houses to New Zealand<br />

– Trustpower <strong>Bay</strong>park<br />

Gymnastics New Zealand (Gymnastics NZ)<br />

has announced they have secured hosting<br />

rights for the 2020 Pacific Rim Gymnastics<br />

Championships, to take place in Tauranga<br />

17-19 <strong>April</strong> 2020.<br />

The biennial event gathers<br />

the best <strong>of</strong> men’s and<br />

women’s artistic, rhythmic<br />

and trampoline gymnastics<br />

from the 21 eligible Pacific<br />

Rim nations. That includes traditional<br />

powerhouses the US,<br />

China, Japan and Russia (with<br />

new Oceania countries likely<br />

to be added prior to the 2020<br />

event).<br />

Gymnastics NZ chief executive<br />

Tony Compier said the<br />

Pacific Rim Championships<br />

was one <strong>of</strong> only three events<br />

on its international calendar<br />

that competed in all four<br />

Olympic sports under one<br />

ro<strong>of</strong>. The other two events are<br />

the Olympics and the biennial<br />

World University Games.<br />

“We are not taking these<br />

hosting rights lightly and<br />

are confident that together<br />

with our event partners, we<br />

will provide an international<br />

spectacle that NZ has not yet<br />

seen,” said Compier.<br />

“The 2000 Championships<br />

that we hosted was a successful<br />

event. But now, two<br />

decades on, the sheer heightened<br />

calibre <strong>of</strong> international<br />

gymnastics together with<br />

digital advances will enable<br />

us to really provide a gymnastics<br />

showcase that NZ has not<br />

seen, and the world has not<br />

yet seen from NZ.”<br />

Compier said the decision<br />

to hold the event in Tauranga<br />

and at Trustpower <strong>Bay</strong>park<br />

had been an easy one.<br />

“There are very few stadia<br />

across the country that have<br />

the spatial parameters to effectively<br />

accommodate an event<br />

<strong>of</strong> this magnitude,” he said.<br />

We’re delighted to be welcoming the<br />

Pacific Rim Gymnastics Championships to<br />

Tauranga’s Trustpower <strong>Bay</strong>park Arena.<br />

Nashville Live<br />

“We have formed a<br />

strong association with the<br />

City, <strong>Bay</strong>park and the local<br />

community, where the 2018<br />

New Zealand Gymnastics<br />

Championship were held.”<br />

Gillian Houser, business<br />

development manager,<br />

<strong>Bay</strong>Venues / <strong>Bay</strong>park, said<br />

they were delighted that<br />

Gymnastics NZ had been successful<br />

in their bid to host the<br />

Pacific Rim Championships.<br />

“We view our association<br />

as a working partnership and<br />

know that with the continued<br />

support and efforts <strong>of</strong> all parties<br />

it will be a tremendous<br />

success attracting national<br />

and international exposure for<br />

Gymnastics NZ and our destination,”<br />

she said.<br />

Tauranga Mayor Greg<br />

Brownless said it was an honour<br />

that the city had been<br />

selected to host the international<br />

spectacle.<br />

“We’re delighted to be<br />

welcoming the Pacific Rim<br />

Gymnastics Championships<br />

to Tauranga’s Trustpower<br />

<strong>Bay</strong>park Arena. We are committed<br />

to hosting world class<br />

events and this will be an<br />

incredible opportunity for<br />

people to experience international<br />

athletes competing at<br />

the highest level.”<br />

As has been the trend seen<br />

in other Olympic years, the<br />

event is expected to play a<br />

key role in identifying the<br />

Dylan Schmidt<br />

leading athletes for the Tokyo<br />

2020 Olympics. The 2016<br />

Pacific Rim Championships<br />

saw several subsequent Rio<br />

Olympians take the floor,<br />

including world gymnastics<br />

phenomenon Simone Biles,<br />

alongside New Zealand’s own<br />

Olympians Dylan Schmidt<br />

and Courtney McGregor.<br />

Schmidt is no stranger to the<br />

Pacific Rim Championships,<br />

having won bronze in 2016<br />

in the lead-up to his Olympic<br />

debut in Rio. In 2012, he<br />

gained recognition on the<br />

world stage by winning gold in<br />

the junior division. Tauranga<br />

in 2020 will be Schmidt’s fifth<br />

Championships.<br />

Schmidt commented that<br />

it was an Olympic year, so it<br />

was still hard to say exactly<br />

who would be there.<br />

“But it’s generally a very<br />

high quality field,” he said.<br />

“It’ll be nice to have some<br />

<strong>of</strong> the world’s best here in<br />

my home country, and not<br />

have to travel to a top event<br />

for once. I’m probably most<br />

excited for the opportunity to<br />

have friends and family come<br />

to watch.”<br />

Upcoming Trustpower<br />

<strong>Bay</strong>park events<br />

Join leading Clinical<br />

Nutritionist, Ben Warren, on<br />

his inspiring nationwide tour<br />

to start understanding the crucial<br />

role nutrition can play in<br />

supporting our anxiety and<br />

mood.<br />

Attend “Be Pure” on 4<br />

<strong>April</strong> at Trustpower <strong>Bay</strong>park<br />

Stadium lounge.<br />

For the first time, Nashville<br />

Live is coming to New<br />

Zealand. Nashville Live will<br />

feature four <strong>of</strong> the top country<br />

music acts stepping up<br />

to perform alongside the live<br />

house band Complete with a<br />

Grand Old Opry announcer to<br />

reveal the hidden histories <strong>of</strong><br />

country music, audiences can<br />

sing and dance to a mixture <strong>of</strong><br />

classic solos, stellar duets and<br />

fantasy group harmonies. At<br />

Trustpower <strong>Bay</strong>park Arena, 5<br />

<strong>April</strong>.<br />

The NZ Tattoo and Art<br />

Extravaganza returns 13 &<br />

14 <strong>April</strong>. Prepare yourself<br />

for the best international and<br />

local tattoo artists festival,<br />

indoor and outdoor zones,<br />

live entertainment, Wearable<br />

Art Show, Creative Village,<br />

caravan street art exhibition,<br />

bike stunts, live bands, ‘The<br />

Island’ - variety <strong>of</strong> food and<br />

drinks and more. Come join<br />

us and celebrate creativity &<br />

celebrate life!<br />

Celebrating 20 years <strong>of</strong><br />

building dreams in the <strong>Bay</strong>,<br />

the annual Tauranga Home<br />

Show takes place on 3-5 May.<br />

Now spread across the entire<br />

Arena as well as epic outdoor<br />

displays, the Tauranga Home<br />

Show will be bigger and more<br />

inspirational than ever before.<br />

Speedway continues to<br />

attract the adrenaline junkies<br />

to the Stadium for actionpacked<br />

meets as the season<br />

draws to an end. Remaining<br />

Speedway events are the<br />

North Island Midgets on 6<br />

<strong>April</strong>, the Harry Fredrickston<br />

Stock Car Gold Cup & Super<br />

Stock Rumble 27 <strong>April</strong>.<br />

There will be a spectacular<br />

fireworks display following<br />

the closing night for the season<br />

on 4 May.<br />

Imagine a full day, conveniently<br />

located, a one-stopshop<br />

for everything you need<br />

for the most important day<br />

<strong>of</strong> your life? Experience the<br />

fun, the excitement and the<br />

glamour at the <strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong>’s<br />

No.1 Wedding Show 26 May.<br />

Featuring more than 100<br />

exhibitors with everything<br />

from gowns, jewellery, hair &<br />

make-up, photographers, venues<br />

& caterers, food trucks<br />

and so much more.<br />

For more information<br />

on any events, enquiries for<br />

<strong>Bay</strong>park venues, <strong>Bay</strong>Station<br />

activities or service on/<br />

<strong>of</strong>f site from <strong>Bay</strong>Cateirng,<br />

<strong>Bay</strong>AudioVisual visit www.<br />

trustpowerbaypark.co.nz,<br />

email events@bayvenues.<br />

co.nz or call 07 577 8560.


10 BAY OF PLENTY BUSINESS NEWS <strong>March</strong>/<strong>April</strong> <strong>2019</strong><br />

Capital Gains Tax - keep calm and carry on<br />

The Tax Working Group (TWG) tabled its final report on the Future<br />

<strong>of</strong> Tax sparking a media and public frenzy around capital gains tax<br />

(CGT). With all the media commentary, you could be forgiven for<br />

thinking the report was solely on a capital gains tax.<br />

Of the 99 recommendations<br />

the TWG made,<br />

only TWO related to<br />

capital gains tax.<br />

Seldom reported is that the<br />

TWG conducted a thorough<br />

review <strong>of</strong> New Zealand’s current<br />

tax system, and how it<br />

could look in the future.<br />

It highlighted areas <strong>of</strong> the<br />

system that needed work as<br />

well as making business and<br />

taxpayer-friendly recommendations<br />

that could encourage<br />

savings and investment, support<br />

business and ultimately<br />

see us paying less tax.<br />

The good news is that our<br />

tax system is in good shape. It<br />

works well, delivers adequate<br />

revenue for the government’s<br />

c<strong>of</strong>fers and has relatively low<br />

compliance and collection<br />

costs.<br />

Further it doesn’t distort<br />

economic behaviour a whole<br />

lot, except for certain areas <strong>of</strong><br />

property.<br />

So, it’s doing all the things<br />

a good tax system should<br />

and not many <strong>of</strong> the things it<br />

shouldn’t.<br />

Given the introduction <strong>of</strong> a<br />

CGT is not a given, let’s look<br />

at some <strong>of</strong> TWG’s non-CGT<br />

recommendations.<br />

Scope for changes<br />

<strong>Business</strong> taxation – Changes<br />

to loss continuity rules to support<br />

innovative start-up firms.<br />

Allowing tax deductions for<br />

certain expenditure (blackhole)<br />

where there is currently<br />

no entitlement to claim,<br />

including seismic strengthening<br />

costs.<br />

Compliance saving measures<br />

such as increasing the<br />

provisional tax threshold from<br />

$2500 to $5000, increasing<br />

automatic deduction for legal<br />

fees and extending this to<br />

other expenditure types.<br />

Allowing depreciation on<br />

commercial, industrial and<br />

multi-unit residential buildings<br />

(if a CGT was introduced).<br />

Retirement savings – No significant<br />

changes to the taxation<br />

<strong>of</strong> savings, but modest<br />

tax changes recommended via<br />

Kiwisaver to encourage saving<br />

and investment for low<br />

and middle income earners.<br />

Measures include: increasing<br />

member tax credit, lowering<br />

PIE rates for lower<br />

income bands, and refunding<br />

Employer Superannuation<br />

Contribution Tax for low<br />

income earners.<br />

Future <strong>of</strong> work – With the<br />

increasing trend <strong>of</strong> gig economies<br />

and transient workers<br />

contracting their services on<br />

a short-term basis, PAYE taxtake<br />

predicted to decrease in<br />

future, which could impact<br />

government tax revenue significantly.<br />

The review suggested the<br />

use <strong>of</strong> withholding taxes and<br />

robust reporting to mitigate.<br />

Environmental taxes – The<br />

tax system could play a role<br />

in sustaining and enhancing<br />

NZ’s natural capital.<br />

TWG discusses what this<br />

could look like in the short,<br />

medium and long term.<br />

And it recommends government<br />

strengthen its tax<br />

capabilities in this area and<br />

look at implementing environmentally<br />

friendly concessions<br />

while reviewing current<br />

tax concessions if they are<br />

harmful to natural capital.<br />

Administration <strong>of</strong> tax system<br />

– The review suggests:<br />

better use <strong>of</strong> data to help<br />

inform future policy development<br />

and respond to public<br />

needs, establishing taxpayer<br />

advocacy services to help<br />

with resolution <strong>of</strong> tax disputes<br />

with IRD, and to consider<br />

simplifying the disputes<br />

process for smaller taxpayers.<br />

Taxation <strong>of</strong> charities – The<br />

WTG supports IRD’s current<br />

review <strong>of</strong> tax treatment <strong>of</strong><br />

charities.<br />

It recommends considering<br />

taxing pr<strong>of</strong>it accumulations<br />

until they are applied to<br />

charitable purposes.<br />

Also, examining whether<br />

there needs to be a distinction<br />

between privately controlled<br />

foundations and other charitable<br />

entities and whether<br />

greater governance required.<br />

Leave as is<br />

No GST changes or exemption<br />

– Submissions were<br />

received calling for the reduction/removal<br />

<strong>of</strong> GST from<br />

food, medical supplies etc.<br />

While good in their intent,<br />

exempting GST on certain<br />

goods is inefficient from a<br />

policy perspective as there<br />

are more efficient, targeted<br />

ways <strong>of</strong> addressing this than<br />

using the tax system.<br />

No change to top 33 percent<br />

personal tax rate – Though<br />

this is relatively low by international<br />

comparisons, the<br />

$70,000 kick-in threshold is<br />

low.<br />

No company tax rate reduction<br />

– While our company<br />

tax rate is now slightly higher<br />

than the OECD average, at 28<br />

percent it is still lower than<br />

Australia’s.<br />

The WTG says there is<br />

no clear evidence that it is<br />

discouraging overseas investment.<br />

If Australia was to lower<br />

its rate, then NZ should look<br />

at doing so also.<br />

No adjustment <strong>of</strong> tax system<br />

for inflation – With inflation,<br />

our wages/salaries increase<br />

and we end up with more <strong>of</strong><br />

our income being taxed in a<br />

higher tax bracket. Here we<br />

have a clear case in principle<br />

for adjusting the tax rates.<br />

But practically it is very<br />

hard to do given there are<br />

hundreds <strong>of</strong> thresholds in the<br />

tax rules.<br />

The review suggests government<br />

should keep an eye<br />

on and look at the current<br />

thresholds from time-to-time.<br />

No wealth or land taxes –<br />

There were lots <strong>of</strong> submissions<br />

supporting these taxes<br />

on equality / wealth distribution<br />

grounds.<br />

But none were found<br />

acceptable based on fairness,<br />

as many would not have the<br />

cashflow to afford an annual<br />

tax.<br />

No GST on financial services<br />

– International experience<br />

is that it’s very hard to<br />

tax properly and the WTG<br />

was concerned the cost<br />

would be passed onto the end<br />

consumer.<br />

Capital Gains Tax<br />

A lot has already been said<br />

in the media about CGT and<br />

conjecture is rife. What is a<br />

fact is that if the government<br />

REGULATORY MATTERS<br />

> BY GRANT NEAGLE<br />

Grant Neagle, a director at Ingham Mora Chartered Accountants<br />

in Tauranga, is a business advisor and tax specialist. He can be<br />

contacted on 07- 927- 1225 or grant@inghammora.co.nz<br />

proceeds with its CGT journey,<br />

the road ahead is not a<br />

long one.<br />

It’s incredibly short and<br />

fraught with political risk and<br />

danger at every turn.<br />

NZ First holds the political<br />

key. The government will<br />

need its coalition party’s support<br />

every step <strong>of</strong> the journey.<br />

That will run from the<br />

government’s planned<br />

announcement in <strong>April</strong> as to<br />

what TWG recommendations<br />

it will pick up and run with,<br />

through the tax policy process,<br />

to the introduction <strong>of</strong><br />

any legislation to Parliament<br />

by October/November.<br />

Then there is the Select<br />

Committee stage before any<br />

Bill’s third reading and enactment<br />

on July 2020. NZ First<br />

could reconsider its position<br />

at any point along the way.<br />

The timeframe is incredibly<br />

tight - and some would<br />

say unachievable - to achieve<br />

a comprehensive CGT including<br />

the amendments required<br />

<strong>of</strong> the current legislation as<br />

it applies to the taxation <strong>of</strong><br />

capital.<br />

Australia took five years<br />

to design its CGT system,<br />

two-to-three years to legislate<br />

it and approximately 10 years<br />

fixing it up. Even now it is<br />

not perfect.<br />

The government has 15<br />

months if it is to meet its<br />

timeframe <strong>of</strong> passing it into<br />

law by July next year.<br />

A wise person would not<br />

panic yet as nothing may<br />

eventuate. And if the government<br />

chooses to take a CGT<br />

further, it will be a different<br />

beast to what is suggested by<br />

the TWG, given it will almost<br />

inevitably have been made<br />

more politically palatable.<br />

So keep a close eye on<br />

the coverage and debate, but<br />

wait until the government’s<br />

announcement in <strong>April</strong> before<br />

taking stock and assessing its<br />

impact.<br />

The comments in this article<br />

are <strong>of</strong> a general nature<br />

and should not be relied on<br />

for specific cases, where<br />

readers should seek pr<strong>of</strong>essional<br />

advice.<br />

Conference to celebrate<br />

women forging their own path<br />

The <strong>Business</strong> Women’s Network -<br />

an arm <strong>of</strong> the Tauranga Chamber<br />

<strong>of</strong> Commerce - is hosting its<br />

biennial Craigs Investment Partners<br />

and Cooney Lees Morgan Regional<br />

<strong>Business</strong> Women’s Conference on<br />

17-18 May at Trinity Wharf, Tauranga.<br />

This year’s theme, “Forging your<br />

own path”, was based on the idea that<br />

success took a different form for everyone,<br />

said the organisers. Conference<br />

speakers had been chosen as trail-blazing<br />

individuals who had broken the<br />

mould, challenged the status quo and<br />

taken risks in order to achieve career<br />

success..<br />

The programme starts with a dinner<br />

on Friday evening, followed by a full<br />

day <strong>of</strong> speakers on the Saturday.<br />

Speakers include:<br />

• Lisa King, <strong>2019</strong> New Zealander <strong>of</strong><br />

the year finalist, social entrepreneur<br />

and founder <strong>of</strong> Eat my Lunch.<br />

• Dr Farah Palmer, lecturer and former<br />

Black Ferns captain.<br />

• Sandra Clair, founder <strong>of</strong> Artemis,<br />

health scientist and traditional plant<br />

medicine expert.<br />

• Tonia Cawood, chair <strong>of</strong> Chiefs<br />

Rugby Board, independent chartered<br />

director and advisor.<br />

• Teresa Hodges, founder <strong>of</strong> Blak,<br />

• Rebecca Anderson, founder <strong>of</strong><br />

Chaos & Harmony.<br />

The conference has been held biennially<br />

since 2002 and has gained a<br />

must-attend reputation for women<br />

in business in the <strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong>.<br />

Organisers said some past attendees<br />

had found it had been a life-changing<br />

experience, and had garnered strength<br />

from speakers and delegates to take a<br />

significant career step.<br />

This year’s conference is anticipated<br />

to again be a sell-out, with around 190<br />

women expected to attend. Attendees<br />

will come from all ages and stages in<br />

business, from senior businesswomen,<br />

through to those thinking <strong>of</strong> making<br />

the first step into business. Organisers<br />

said based on previous experience, the<br />

attendees would be a cross section <strong>of</strong><br />

women with an interest in business.<br />

The organisers said they envisaged<br />

the speakers’ diverse experiences<br />

would inspire attendees and give them<br />

courage to explore opportunities outside<br />

their comfort zone and challenge<br />

some <strong>of</strong> the boundaries they perceive<br />

for themselves.<br />

For further conference information<br />

see bwn.org.nz/conference/


hello@globox.nz


12 BAY OF PLENTY BUSINESS NEWS <strong>March</strong>/<strong>April</strong> <strong>2019</strong><br />

High global debt dampening<br />

economic rebound<br />

Economic growth and political concerns remain elevated, despite<br />

asset prices recovering over the quarter ended 28 February <strong>2019</strong>.<br />

A<br />

reversal <strong>of</strong> Central Bank<br />

policies away from<br />

increasing interest rates<br />

towards more accommodative<br />

policies helped asset prices<br />

stabilise. In China, policy<br />

stimulus has begun to positively<br />

impact credit growth,<br />

addressing fears <strong>of</strong> an economic<br />

slowdown.<br />

Further progress on solving<br />

global trade disagreements is<br />

still required for global economic<br />

growth to rebound.<br />

However, even if this<br />

occurs, the high level <strong>of</strong> global<br />

debt is likely to prevent<br />

economic growth rebounding<br />

strongly.<br />

Housing market weakness,<br />

now emerging in more developed<br />

economies is expected<br />

to be a further drag on global<br />

economic growth.<br />

Markets reset<br />

In response to Central Bank<br />

policy decisions, positive equity<br />

market returns in the first<br />

two months <strong>of</strong> <strong>2019</strong> <strong>of</strong>fset the<br />

negative end to 2018.<br />

Financial conditions are<br />

expected to be supportive<br />

<strong>of</strong> markets for the foreseeable<br />

future, however risks to<br />

earnings growth are becoming<br />

more elevated.<br />

In the recent New Zealand<br />

company reporting season,<br />

downgrades to FY19 forecast<br />

earnings outpaced advances<br />

by 2:1.<br />

In Australia, the weaker<br />

housing market is likely to<br />

see a similar result from companies<br />

there, with the trend<br />

<strong>of</strong> upping dividend payments<br />

and share buybacks at the<br />

expense <strong>of</strong> investment, likely<br />

to provide a further challenge<br />

to achieving earnings growth<br />

forecasts.<br />

Given the cyclical challenges<br />

(both regionally and in<br />

the global economy), investors<br />

now favour defensive sectors<br />

and asset classes.<br />

This should reduce return<br />

expectations. We expect low<br />

inflationary pressures to provide<br />

sufficient comfort to<br />

Central Banks to keep interest<br />

rates low. This ongoing stimulus<br />

should reduce risks <strong>of</strong> a<br />

collapse in economic growth.<br />

However companies will<br />

need to deliver earnings growth<br />

if markets are to strengthen<br />

further.<br />

We note that earnings<br />

growth is becoming harder to<br />

find, although opportunities<br />

still exist for selective investment<br />

within the various global<br />

markets.<br />

Income/structural growth<br />

over cyclicals<br />

Any financial market weakness<br />

in <strong>2019</strong> is expected to<br />

arise from economic rather<br />

than just financial market reasons<br />

and we don’t expect any<br />

major credit event to disrupt<br />

markets.<br />

Labour markets should<br />

remain relatively firm, which<br />

will ensure consumption ticks<br />

over, albeit this may increasingly<br />

pressure costs.<br />

Domestically, weaker<br />

growth in house prices and<br />

tightening credit conditions (as<br />

financial institutions are forced<br />

to hold more capital against<br />

loans) are also likely to impact<br />

investor sentiment.<br />

Accordingly, despite cyclical<br />

growth investments (such<br />

as the retail sector) increasing<br />

in attractiveness from a<br />

valuation perspective, defensive<br />

income-generating invest-<br />

ments (such as the listed property<br />

sector) and companies<br />

with the ability to grow earnings<br />

regardless <strong>of</strong> economic<br />

conditions (such as the healthcare<br />

sector), remain preferred.<br />

WHAT TO DO WITH YOUR MONEY<br />

> BY BRETT BELL-BOOTH<br />

Investment Adviser with Forsyth Barr Limited in Tauranga, and an<br />

Authorised Financial Adviser. Phone (07) 577 5725 or<br />

email brett.bell-booth@forsythbarr.co.nz.<br />

This column is general in<br />

nature and is not personalised<br />

investment advice. This<br />

column has been prepared<br />

in good faith based on information<br />

obtained from sources<br />

believed to be reliable<br />

and accurate. Disclosure<br />

Statements for Forsyth Barr<br />

Authorised Financial Advisers<br />

are available on request and<br />

free <strong>of</strong> charge.<br />

The flight to small industrial<br />

We are seeing unprecedented<br />

prices being<br />

paid for smaller industrial<br />

and commercial properties<br />

in the <strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong> at the<br />

moment, especially in my own<br />

forte <strong>of</strong> industrial at Tauriko<br />

and Mount Maunganui.<br />

It’s not difficult to understand<br />

why. We are seeing the<br />

impact <strong>of</strong> the flight <strong>of</strong> investors<br />

out <strong>of</strong> the residential sector<br />

and into smaller commercial<br />

and industrial units where<br />

they can enjoy more attractive<br />

yields.<br />

The trend has also included<br />

investors strategically landbanking<br />

by securing strategic<br />

sites. And there is a shortage <strong>of</strong><br />

quality industrial stock, which<br />

is putting upward pressure on<br />

pricing.<br />

Without a doubt, smaller<br />

residential investors are reacting<br />

to recent regulatory changes<br />

and government policymaking,<br />

which have made it much<br />

less attractive for them to be in<br />

the rental residential market.<br />

Yes, there is a potential capital<br />

gain for residential investors<br />

over the longer term. But<br />

in today’s market, they may<br />

only be getting a three to four<br />

percent annual yield on residential.<br />

And out <strong>of</strong> those returns,<br />

the residential landlord is paying<br />

for all the costs, maintenance<br />

and other outgoings.<br />

By contrast, in industrial/<br />

commercial, the tenant typically<br />

pays for the outgoings, and<br />

the landlord may be looking<br />

at typical yields <strong>of</strong> five to six<br />

percent.<br />

And that is excluding any<br />

potential capital gain.<br />

So we are seeing good<br />

numbers <strong>of</strong> investors both<br />

contemplating and actioning<br />

on selling their properties to<br />

reinvest in industrial or commercial<br />

properties.<br />

We are seeing strong<br />

inquiries for smaller industrial<br />

properties and units, especially<br />

in Mount Maunganui and<br />

Tauriko.<br />

In my five years or so specialising<br />

in this sector, I’ve<br />

found it can be subject to quite<br />

dramatic changes.<br />

For example, we may see<br />

a new development come on<br />

stream with 14 or 15 brand<br />

new units, which might saturate<br />

the market for a while.<br />

But currently, there is only<br />

limited availability in the market.<br />

I’ve been heavily involved<br />

in working with developers<br />

in properties ranging from 50<br />

REAL ESTATE<br />

> BY PHILIP HUNT<br />

Philip Hunt is the Managing Director and Principal <strong>of</strong><br />

Ray White Commercial Tauranga. He can be reached at<br />

philip.hunt@raywhite.com.<br />

sqm to 300 sqm and I try to<br />

recommend to my developers<br />

where the demand is at any one<br />

time and where and how it is<br />

likely to develop.<br />

This part <strong>of</strong> the sector is<br />

definitely emerging as an<br />

attractive investment for residential<br />

investors wanting to<br />

dip their toe in industrial.<br />

Basically, if you have a<br />

choice between investing<br />

$600,000 in a residential and<br />

getting three or four percent,<br />

or in a small industrial and<br />

getting five or six percent,<br />

its won’t be surprising if this<br />

trend is maintained over the<br />

next year or so.<br />

This trend may see more<br />

housing freeing up for firsttime<br />

home buyers.<br />

But there are certainly some<br />

concerns about the longer-term<br />

impact <strong>of</strong> this on the residential<br />

rental market.


BAY OF PLENTY BUSINESS NEWS <strong>March</strong>/<strong>April</strong> <strong>2019</strong><br />

13<br />

To license or to franchise?<br />

FRANCHISING<br />

> BY NATHAN BONNEY<br />

Nathan Bonney is a director <strong>of</strong> Iridium Partners. He can be<br />

reached at nathan@iridium.net.nz or 0275-393-022<br />

It’s a common journey for<br />

many New Zealand franchised<br />

businesses - the<br />

founder develops a successful<br />

single unit business, grows<br />

organically to multiple outlets<br />

and then looks externally to<br />

expand further.<br />

Franchising is an attractive<br />

vehicle, providing the ability<br />

to expand utilising the capital<br />

and efforts <strong>of</strong> others (franchisees).<br />

However, when founders<br />

start to explore the possibility<br />

Generally speaking,<br />

licences are added<br />

to the activities<br />

<strong>of</strong> established<br />

businesses, while<br />

franchising is <strong>of</strong>ten<br />

associated with new<br />

or start-up businesses,<br />

therefore making it<br />

a better platform for<br />

growth.<br />

<strong>of</strong> franchising, they may come<br />

across the concept <strong>of</strong> licensing,<br />

and inevitably questions are<br />

asked - what’s the difference,<br />

what’s better for my business,<br />

what’s going to be more attractive<br />

for potential investors,<br />

franchisees or licensees?<br />

Licensing covers just one<br />

element <strong>of</strong> the business – the<br />

use or access to the Intellectual<br />

Property <strong>of</strong> another while<br />

ownership <strong>of</strong> the IP is retained<br />

by the original owner.<br />

Franchising encompasses<br />

the entire way <strong>of</strong> doing business,<br />

usually reproducing a<br />

proven or successful business<br />

concept extending to marketing<br />

and brand development.<br />

Franchising is also based on<br />

documentation and processes.<br />

What’s best for the<br />

founder?<br />

The very nature <strong>of</strong> franchising,which<br />

is intended to reproduce<br />

a successful business,<br />

makes it more suited to growth<br />

than licensing.<br />

Licensing lacks the business<br />

processes required to<br />

establish a business.<br />

Without the necessary documentation<br />

<strong>of</strong> business processes,<br />

it is very difficult for<br />

new entrants.<br />

Generally speaking, licences<br />

are added to the activities <strong>of</strong><br />

established businesses, while<br />

franchising is <strong>of</strong>ten associated<br />

with new or start-up businesses,<br />

therefore making it a better<br />

platform for growth.<br />

Maintaining control is a<br />

major consideration for founders.<br />

Licences may be acquired<br />

by an established business,<br />

in effect self-selecting, while<br />

franchises are appointed or<br />

selected against established<br />

criteria designed to ensure performance.<br />

Founders have greater control<br />

over who acquires or distributes,<br />

effectively fronting<br />

their brand.<br />

A further-reaching aspect<br />

is overall business conduct<br />

control.<br />

Franchising is able to<br />

include negotiations on pricing<br />

(subject to the cartels act) how<br />

the business is run, maintenance<br />

<strong>of</strong> service consistency<br />

and all the things that build and<br />

support a brand.<br />

The best option for an<br />

investor and operator<br />

While someone looking to add<br />

a product or service to their<br />

existing business may look<br />

towards a licensed product<br />

or brand, licensing is a poor<br />

option for someone looking to<br />

enter and own their own business,<br />

but not by themselves.<br />

Franchising provides an<br />

entire business system including<br />

initial training, ongoing<br />

support and guidance, marketing<br />

and branding.<br />

Good franchise systems<br />

will continuously innovate<br />

and add improvements to their<br />

systems, including those made<br />

by franchisees, licensed situations<br />

have little incentive to<br />

innovate and certainly none<br />

to share.<br />

Investors need to consider<br />

both defending their capital<br />

position and the ability to<br />

grow it.<br />

Franchise agreements will<br />

usually provide a defendable<br />

territory in which to operate<br />

(<strong>of</strong>ten exclusively) and a fixed<br />

term, whereas licenses are not<br />

usually exclusive.<br />

Critically a franchise agreement<br />

provides a mechanism to<br />

build (and sell) the goodwill<br />

component <strong>of</strong> the business,<br />

which in most cases a licence<br />

does not.<br />

While more expensive and<br />

time-consuming initially, in<br />

my opinion franchising is the<br />

superior format for developing<br />

an overall business or system<br />

for expansion.<br />

For investors and/or operators,<br />

franchising provides more<br />

tools in the box and a much<br />

stronger and more defendable<br />

business format compared<br />

with a licensed arrangement.<br />

Ray White Commercial Tauranga<br />

INVESTMENT OPPORTUNITIES<br />

Keahi Court, Tauriko <strong>Business</strong> Estate<br />

Portside Industrial Park – 72 Portside Drive, Mount Maunganui<br />

ONLY 3 LEFT<br />

Artist impression<br />

Artist impression<br />

• Modern Industrial Units<br />

• In Tauranga’s thriving Tauriko <strong>Business</strong> Estate<br />

• A chance to ‘own your own’ in NZ’s largest<br />

industrial estate<br />

• Prices ranging from $675,000 to $1,195,000<br />

• Completion anticipated late <strong>2019</strong><br />

• Magnificent Industrial development under way<br />

• 20 Units sized from 86m² to 150m²<br />

• Freehold land (Unit Titles apply)<br />

• High quality build with medium stud height <strong>of</strong><br />

6.2m (approx)<br />

* Completion estimated November <strong>2019</strong><br />

Call the Sole Agent now<br />

Artist impression<br />

Philip Hunt 021 378 348 philip.hunt@raywhite.com Ray White Commercial Tauranga - BOP Commercial Realty Limited MREINZ (REAA 2008)


14 BAY OF PLENTY BUSINESS NEWS <strong>March</strong>/<strong>April</strong> <strong>2019</strong><br />

Tauranga Home<br />

Show turns 20<br />

Exhibition<br />

Flooring<br />

Design&Build<br />

Lighting / AV Solution<br />

Signage<br />

The Tauranga Home Show proudly launches its 20th anniversary<br />

show in <strong>2019</strong>. From humble beginnings, this iconic exhibition has<br />

evolved over two decades into the huge exhibition we see today.<br />

<strong>Bay</strong> Events was established<br />

in 1995 by<br />

Raewyn and Graeme<br />

Martin, and has since put on<br />

over 60 trade events.<br />

This includes the current<br />

‘big three’, the Tauranga Home<br />

Show, the Seriously Good<br />

Food Show and the Spring<br />

Home Show, as well as previous<br />

events such as the Grow<br />

Expo, the original Tauranga<br />

Boat Show, and a handful <strong>of</strong><br />

one-<strong>of</strong>f expos.<br />

In the beginning, the focus<br />

was on making shows successful<br />

for exhibitors.<br />

“We quickly realised that<br />

we had to focus on visitors just<br />

as much as exhibitors,” says<br />

Graeme.<br />

“We strive to create an<br />

atmosphere where visitors are<br />

happy to stay and enjoy the<br />

atmosphere, and from there<br />

they build relationships with<br />

the exhibitors. Those relationships<br />

are the main driver for<br />

our business, and they’re why<br />

we are here today.”<br />

The show, its exhibitors<br />

and its suppliers have grown<br />

together over the years, with<br />

some current exhibitors on<br />

board since the first Tauranga<br />

Home Show took place in the<br />

Marquee & Outdoor Events<br />

Display products<br />

Furniture Hire<br />

exhibitionhire.co.nz<br />

. Commercial and Industrial Electricians . Display & Exhibition<br />

. Lighting, Power & Data<br />

www.ryanelectrical.net.nz<br />

Ryan Electrical have been working with <strong>Bay</strong><br />

Events and the Home Shows since 1995 carrying<br />

out all their lighting and electrical requirements.<br />

Ryan Electrical enjoy a very good relationship<br />

with <strong>Bay</strong> Events which has evolved over the years<br />

<strong>of</strong> working together.<br />

Bill and the team at Ryan Electrical would like to<br />

congratulate Dana and the team at the Tauranga<br />

Home Show on their 20 year anniversary!<br />

AEGIS Private Security are proud to be supporting<br />

<strong>Bay</strong> Events and the Home Show.<br />

Phone: 09 570 8955<br />

Mobile: Bill 0274 962 566<br />

Mobile: Ian 0274 795 066<br />

PO BOX 51895, PAKURANGA,<br />

AUCKLAND 2140<br />

ryanelectrical@xtra.co.nz<br />

To secure & protect phone Heather Jones<br />

07 576 3055 or 021 323 535<br />

heather@aegisprivatesecurity.co.nz


BAY OF PLENTY BUSINESS NEWS <strong>March</strong>/<strong>April</strong> <strong>2019</strong><br />

15<br />

Mount Action Centre in 2000.<br />

When Raewyn and Graeme<br />

discovered a group <strong>of</strong> dusty<br />

storage sheds at <strong>Bay</strong>park, they<br />

saw the potential for larger<br />

shows in what they later named<br />

the Pavilions, and moved their<br />

shows across town.<br />

<strong>Bay</strong> Events was pleased<br />

to be involved in helping to<br />

evolve the <strong>Bay</strong>park site from a<br />

speedway venue to a community<br />

hub, including the Arena’s<br />

sport and exhibition centre.<br />

“<strong>Bay</strong>park is incredibly valuable<br />

and meant a real step up<br />

for us,” says Graeme.<br />

“It started out as 14 hectares<br />

<strong>of</strong> swampland, but with the<br />

facilities here the city has grown<br />

around it. As a single-level<br />

venue with huge carparks and<br />

multiple loading zones, it’s one<br />

<strong>of</strong> the most workable event venues<br />

in the country.”<br />

Raewyn and Graeme’s<br />

daughter Dana joined <strong>Bay</strong><br />

Events in 2011 ready to drive<br />

the business further into the<br />

future, and recently their son<br />

Richard has also joined the<br />

team, creating a truly family<br />

business that is local and<br />

immersed in the community<br />

wqww<br />

they work in.<br />

Even in today’s digital age,<br />

exhibition-style marketing is<br />

strong and growing. “Face<br />

to face marketing and dealing<br />

with real people is still key, it<br />

has become even more relevant,”<br />

says Dana.<br />

“People are happy to buy<br />

online, but when you’re making<br />

big money decisions for<br />

your home, you want to look<br />

your supplier in the eye.<br />

“At a home show, a supplier<br />

puts themselves directly in<br />

front <strong>of</strong> their customers, and as<br />

the organisers we aim to make<br />

that process an enjoyable one<br />

for everybody involved.”<br />

Despite its growth and success,<br />

<strong>Bay</strong> Events still have the<br />

same ethics and goals that they<br />

did on day one.<br />

“We succeed when our<br />

exhibitors succeed, and not<br />

before,” says Dana.<br />

“By recognising that<br />

and striving towards it in<br />

everything that we do, we have<br />

created an incredible show that<br />

is now celebrating 20 years <strong>of</strong><br />

helping the community build<br />

their dreams here in the <strong>Bay</strong><br />

<strong>of</strong> <strong>Plenty</strong>.”<br />

NOW EVEN BIGGER - SPREAD ACROSS TWO HALLS!<br />

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3rd, 4th & 5th<br />

MAY <strong>2019</strong><br />

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TRUSTPOWER ARENA BAYPARK<br />

10am-5pm daily | Adults $10 | Children 13 & under free | taurangahomeshow.co.nz


16 BAY OF PLENTY BUSINESS NEWS <strong>March</strong>/<strong>April</strong> <strong>2019</strong><br />

More localism needed for<br />

effective development<br />

The audience <strong>of</strong> leading business people at<br />

this year’s <strong>Business</strong> Leaders’ Lunch heard<br />

Tauranga MP Simon Bridges and Mayor<br />

Greg Brownless share major concerns<br />

over how government was holding back on<br />

needed infrastructure funding.<br />

By DAVID PORTER<br />

Meanwhile, the third<br />

speaker, University <strong>of</strong><br />

Waikato senior deputy<br />

vice-chancellor, pr<strong>of</strong>essor<br />

Alister Jones, emphasised the<br />

positive impact that could<br />

be expected with the new<br />

Tauranga campus opening.<br />

The annual lunch was<br />

chaired by Tauranga Chamber<br />

<strong>of</strong> Commerce chief executive<br />

Stan Gregec, who has recently<br />

announced he plans to step<br />

down to explore new options<br />

after four years in the role.<br />

It was hardly surprising that<br />

Bridges, addressing the leaders’<br />

lunch for the first time in<br />

his new role as Leader <strong>of</strong> the<br />

Opposition, would be highly<br />

critical <strong>of</strong> central government<br />

pulling the plug <strong>of</strong> major local<br />

infrastructure projects that had<br />

been on the books under the<br />

National government.<br />

“In the 18 years I’ve been<br />

in Tauranga it has become<br />

a much more complex and<br />

diverse city,” he said. “But<br />

the issues are fundamentally<br />

the same - the challenges <strong>of</strong><br />

growth and infrastructure and<br />

amenity development.”<br />

Bridges cited concerns over<br />

the government’s decision to<br />

freeze funding for new roading<br />

north and to serve fast-developing<br />

Tauriko, and what<br />

he described as a land supply<br />

crisis, and the NZ Transport<br />

Agency leadership in disarray.<br />

“The Tauranga council is<br />

going to stop contracts on key<br />

roading projects...until the government<br />

gets its act together.”<br />

The region needed to see<br />

more bold leadership given the<br />

issues <strong>of</strong> dealing with faceless<br />

bureaucracies, and planning<br />

that could stretch on for years,<br />

Bridges added.<br />

He went on to express<br />

his support for the concept<br />

<strong>of</strong> incentivising councils by<br />

allowing them to keep the GST<br />

for local use when they had<br />

acted effectively to cut planning<br />

blockages and create genuinely<br />

new developments.<br />

“It’s not National Party<br />

policy - yet,” he said. But<br />

he stressed that land supply<br />

was critical for the region’s<br />

development.<br />

The growth challenge<br />

His comment reinforced<br />

Tauranga Mayor Greg<br />

Brownless’ plea for more<br />

localism and less government<br />

in decision-making.<br />

“A 2016 analysis <strong>of</strong> one NZ<br />

city saw its council invest $93<br />

million for growth infrastructure,<br />

yet at best that council<br />

will only recover its costs,”<br />

he said. “The government on<br />

the other hand will make a<br />

$52 million net gain on GST<br />

relating to the land sales alone.<br />

Brownless said the number<br />

one issue facing Tauranga<br />

and the surrounding areas<br />

was the growth challenge,<br />

with 35,000 additional houses<br />

required over the next 30 years<br />

in Tauranga alone, and significant<br />

population aging with<br />

most growth expected in the<br />

65-plus demographic.<br />

For the council the initial<br />

priority was to push ahead<br />

with development at Te Tumu<br />

(7000-8000 homes) and<br />

Tauriko West (3000 homes).<br />

The transport network suffered<br />

significant constraints<br />

and the network was already<br />

under significant pressure in<br />

some locations. More growth<br />

will exacerbate this problem<br />

without significant investment,”<br />

said Brownless.<br />

And growth would bring<br />

significant financial pressures<br />

in the form <strong>of</strong> infrastructure<br />

investment, putting significant<br />

- and eventually unsustainable<br />

- pressure on the council’s<br />

balance sheet and debt levels<br />

Brownless said that to get<br />

Tauranga and the subregional<br />

share <strong>of</strong> Government funding,<br />

TCC, Western BOP Council<br />

and the BOP Regional Council<br />

through the Smartgrowth<br />

The issues are<br />

fundamentally<br />

the same - the<br />

challenges <strong>of</strong> growth<br />

and infrastructure<br />

and amenity<br />

development.<br />

– Simon Bridges<br />

Partnership and together with<br />

NZTA, were working on an<br />

important urban development<br />

and transport project called<br />

the Urban Form and Transport<br />

Initiative (UFTI).<br />

“This is a collaborative<br />

approach driven by the understanding<br />

that to create a better<br />

future, <strong>Bay</strong> leaders must all<br />

work together to more fully<br />

integrate and action urban<br />

development and transport<br />

planning,” he said.<br />

“There are transport projects<br />

being held up that must<br />

be delivered now. Much needed<br />

land supply can only be<br />

developed when all parts <strong>of</strong><br />

the puzzle line up. The missing<br />

piece is roading and NZTA’s<br />

share <strong>of</strong> those costs.”<br />

But rather than thinking the<br />

answer to every question was<br />

more control from Wellington,<br />

Brownless argued for more<br />

localism. That meant a more<br />

effective partnership between<br />

local and central government<br />

and a willingness to incentivise<br />

local government to take<br />

a greater role in shaping their<br />

own social and economic outcomes.<br />

And it required more effective<br />

partnerships between<br />

councils and their communities,<br />

from business organisations<br />

to groups to neighbourhoods.<br />

“Localism involves giving<br />

greater choice to communities<br />

about the nature <strong>of</strong> local public<br />

services and how they are<br />

delivered,” he said.<br />

“Change is necessary<br />

because our highly centralised<br />

institutional settings are not<br />

working and are acting as a<br />

drag on effective functioning<br />

<strong>of</strong> our economy and society.<br />

The NZ policy landscape is<br />

riddled with one size fits all<br />

thinking.”<br />

More human capital<br />

Pr<strong>of</strong>essor Alister Jones told the<br />

audience that the University<br />

<strong>of</strong> Waikato’s ultimate purpose<br />

was to create and disseminate<br />

knowledge for the benefit <strong>of</strong><br />

society.<br />

“The opening <strong>of</strong> our new<br />

campus is the beginning <strong>of</strong> a<br />

really exciting transformation<br />

for Tauranga – becoming a<br />

university city,” he said.<br />

“Our vision is to be deeply<br />

embedded in the social and<br />

economic systems <strong>of</strong> the <strong>Bay</strong><br />

<strong>of</strong> <strong>Plenty</strong>, and to transform<br />

Tauranga into a true university<br />

city.”<br />

Universities attracted people,<br />

staff and students from<br />

the region, the country and<br />

around the world, all <strong>of</strong> which<br />

benefit the local economy, he<br />

said. This year’s numbers were<br />

already up on this time last<br />

year, and were projected to<br />

grow exponentially.<br />

“Our vision is to be up<br />

skilling more and more people<br />

from the region so that your<br />

innovation system and industries<br />

have access to a greatly<br />

increased pool <strong>of</strong> people. We<br />

attract valuable income and<br />

investment to the Waikato and<br />

<strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong>, as well as talented<br />

researchers from around<br />

the world who want to work<br />

with us.”<br />

Jones said the university’s<br />

vision was to expand the<br />

innovation clusters currently<br />

<strong>of</strong>fered so the innovation system<br />

in the region continued<br />

to grow and expand. And he<br />

cited current areas <strong>of</strong> significance<br />

such as:<br />

• The high performance sports<br />

at the Adams Centre<br />

• Coastal marine research<br />

through our field station<br />

• PlantTech – an industry-led<br />

research organisation based<br />

in the Western <strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong>,<br />

focused on technology and<br />

innovation in premium,<br />

plant-based value chains<br />

Our vision is to be<br />

deeply embedded<br />

in the social and<br />

economic systems<br />

<strong>of</strong> the <strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong>,<br />

and to transform<br />

Tauranga into a true<br />

university city.<br />

– Alister Jones<br />

“Universities don’t generate<br />

wealth – we are an enabler<br />

and catalyst for wealth generation<br />

for others,” he said.<br />

The opening <strong>of</strong> the new<br />

campus signalled new opportunities<br />

when it came to the<br />

role the new campus would<br />

play in the future economic<br />

growth <strong>of</strong> the <strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong>.<br />

“University and business<br />

research collaborations are<br />

an essential part <strong>of</strong> growing<br />

a knowledge-based economy,<br />

bringing advanced skills to,<br />

and growing them from, the<br />

region,” said Jones.<br />

“We continue to engage<br />

with the business community<br />

to demonstrate linkages<br />

between qualifications and<br />

career opportunities.”<br />

The new campus was the<br />

most innovative example <strong>of</strong><br />

partnership in tertiary education<br />

in New Zealand, he added.<br />

“We have signalled to the<br />

<strong>Bay</strong> that we are committed to<br />

the region for the next 100-plus<br />

years and beyond, ensuring a<br />

diverse talent pool that will<br />

serve in our future workforce.”<br />

Localism<br />

involves giving<br />

greater choice to<br />

communities about<br />

the nature <strong>of</strong> local<br />

public services<br />

and how they are<br />

delivered.<br />

– Greg Brownless<br />

Challenges and opportunities: Stan Gregec, Simon Bridges, Greg Brownless<br />

and Alister Jones at the <strong>Business</strong> Leaders Lunch. Photo/David Porter.


BAY OF PLENTY BUSINESS NEWS <strong>March</strong>/<strong>April</strong> <strong>2019</strong><br />

17<br />

Bill Holland<br />

moves to new<br />

role at HOBEC<br />

Well-known Tauranga lawyer Bill Holland will<br />

transition in <strong>April</strong> to a new role at major <strong>Bay</strong><br />

law firm Holland Beckett Law (HOBEC).<br />

By DAVID PORTER<br />

Holland retired as a partner<br />

effective the new<br />

financial year, but will<br />

continue working at the firm as<br />

a consultant.<br />

“I’m not going anywhere,”<br />

the affable lawyer told <strong>Bay</strong> <strong>of</strong><br />

<strong>Plenty</strong> <strong>Business</strong> <strong>News</strong>.<br />

Holland Beckett was originally<br />

started by his father,<br />

William Holland Senior, in<br />

1937.<br />

The son joined in 1976, and<br />

has been a mainstay ever since.<br />

HOBEC - as it is generally<br />

known - has grown into one <strong>of</strong><br />

the region’s biggest law practices,<br />

with some 50 lawyers and<br />

<strong>of</strong>fices in Tauranga, Rotorua,<br />

Whakatane and Opotiki.<br />

“It’s a big outfit now and<br />

the firm’s going really well,”<br />

said Holland, who has a long<br />

history <strong>of</strong> active involvement<br />

in both the business community<br />

and in philanthropy.<br />

The well-liked and respected<br />

lawyer, who is now 66, said<br />

the firm used to have a retirement<br />

age <strong>of</strong> 65, but after discussion<br />

with fellow partners a few<br />

years ago, it was raised to 70.<br />

But Holland said that,<br />

given the rate <strong>of</strong> technological<br />

change in the law sector, he<br />

had never envisaged working<br />

till that point.<br />

“I’ve got these younger<br />

partners who are much smarter<br />

than I am,” he said.<br />

“I’m not up with the play<br />

in terms <strong>of</strong> new technology<br />

and I’m happy for others to<br />

be driving that forward. I was<br />

thinking last year that I was<br />

going to stand down sometime<br />

as a partner.<br />

“But I never intended to<br />

retire. I continue to really<br />

enjoy what I’m doing and I<br />

won’t be changing my law<br />

practice as such.”<br />

Holland notes that some <strong>of</strong><br />

his clients have been with him<br />

for 40 years and were originally<br />

clients <strong>of</strong> his father or their<br />

children.<br />

“I have a wonderful relationship<br />

with them and I<br />

wouldn’t want to stop.”<br />

One issue that has blindsided<br />

Holland over the past year<br />

was his diagnosis <strong>of</strong> bowel<br />

cancer last August, which he<br />

emphasises was completely<br />

unrelated to his plans to retire<br />

as a partner.<br />

“It was entirely coincidental<br />

that I’ve had this major<br />

health incident.<br />

“Fortunately, after two bouts<br />

<strong>of</strong> surgery and subsequent tests,<br />

I am currently not showing any<br />

signs <strong>of</strong> the cancer.”<br />

Holland specialises in<br />

trust law and commercial and<br />

property transactions. He was<br />

born, raised and educated in<br />

Tauranga.<br />

He is deeply immersed in<br />

the city’s business world and<br />

has had a long involvement<br />

with economic development<br />

agency Priority One.<br />

Chief executive Nigel Tutt<br />

said Holland had played a<br />

huge role in shaping Priority<br />

One as an organisation.<br />

“Bill has been a passionate<br />

supporter <strong>of</strong> economic development<br />

in Tauranga and in<br />

particular has recognised the<br />

important link between the<br />

economy and the wider community,<br />

especially for young<br />

people,” said Tutt.<br />

“We look forward to his<br />

continued enthusiasm and support<br />

in the future.<br />

Community contributions<br />

Holland acts as legal advisor to<br />

a large number <strong>of</strong> Tauranga’s<br />

leading business people and<br />

has been active with a number<br />

<strong>of</strong> community organizations.<br />

He has received a number<br />

<strong>of</strong> awards over the years for<br />

his services to the community,<br />

including being made a Member<br />

<strong>of</strong> the New Zealand Order <strong>of</strong><br />

Merit (MNZM) in 2012 for services<br />

to the community.<br />

He recognised from an<br />

early stage the huge potential<br />

benefit to the community in<br />

encouraging private philanthropy<br />

and in 2002 he travelled<br />

to the US to investigate the<br />

concept <strong>of</strong> community foundations,<br />

which have long been<br />

utilised there as a tool in promoting<br />

philanthropy.<br />

Upon his return he played a<br />

major role in establishing the<br />

Acorn Foundation.<br />

In 2003 he produced the<br />

original trust documentation<br />

on a pro bono basis, and served<br />

as the chair for eight years.<br />

The success <strong>of</strong> the Acorn<br />

Foundation in Tauranga has<br />

provided a model for other<br />

community foundations to follow<br />

in both New Zealand and<br />

Australia.<br />

Because <strong>of</strong> his personal philanthropy<br />

and his involvement<br />

with the Acorn Foundation,<br />

Rotary International honoured<br />

him with a sapphire pin to add<br />

to the Paul Harris Fellowship<br />

(Rotary’s highest honour) he<br />

had already received for service<br />

to philanthropy.<br />

He was elected in 2012<br />

to the Board <strong>of</strong> Trustees <strong>of</strong><br />

Tauranga Energy Consumer<br />

Trust and has served as TECT’s<br />

chair since 2014.<br />

He also serves on a number<br />

<strong>of</strong> national and local Charitable<br />

Trusts, voluntary boards, and<br />

advisory committees.<br />

Holland has also been<br />

actively involved in helping<br />

bring the University <strong>of</strong><br />

Waikato campus to Tauranga.<br />

Senior deputy vice-chancellor,<br />

pr<strong>of</strong>essor Alister Jones,<br />

told <strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong> <strong>Business</strong><br />

<strong>News</strong> that Holland had been<br />

an enthusiastic supporter <strong>of</strong><br />

Bill Holland is retiring.<br />

We won’t miss him at all.<br />

That’s because Bill will continue to work with us as a consultant.<br />

For over 40 years Bill Holland has<br />

been one <strong>of</strong> the shining stars at<br />

Holland Beckett Law.<br />

As a senior partner specialising<br />

in trust law and commercial and<br />

property transactions, Bill has<br />

provided legal counsel to many<br />

<strong>of</strong> Tauranga’s leading businesses<br />

and a long list <strong>of</strong> community<br />

organisations.<br />

Along the way Bill has received a<br />

number <strong>of</strong> awards for his services<br />

University <strong>of</strong> Waikato’s development<br />

in Tauranga.<br />

“His leadership was instrumental<br />

in guiding the funding<br />

arrangements from community<br />

funders and he worked tirelessly<br />

to ensure its success,”<br />

said Jones.<br />

“It is a pleasure working<br />

with him and his guidance is<br />

always valued.<br />

“Bill understood the operating<br />

environment <strong>of</strong> the university<br />

and ensured that both<br />

parties’ expectations would be<br />

met to create a truly iconic<br />

development for the city and<br />

the university.”<br />

to the community, including being<br />

made a Member <strong>of</strong> the New Zealand<br />

Order <strong>of</strong> Merit (MNZM) in the<br />

Queen’s Birthday Honours List 2012.<br />

On <strong>April</strong> 1st, Bill Holland retires as<br />

a partner. We want to acknowledge<br />

and thank him for the outstanding<br />

contribution he has made to<br />

Holland Beckett as one <strong>of</strong> our senior<br />

partners. And we look forward to<br />

welcoming him back the next day as<br />

a consultant.<br />

T 07 578 2199<br />

Tauranga / Rotorua / Whakatane / Opotiki<br />

hobec.co.nz<br />

WAVE24869


18 BAY OF PLENTY BUSINESS NEWS <strong>March</strong>/<strong>April</strong> <strong>2019</strong><br />

Be aware <strong>of</strong> the potential value gap<br />

When eyeing up commercial or industrial property for sale, RV<br />

or rateable value, will be listed on the information memorandum.<br />

But just how much weight does this figure carry?<br />

In the residential property<br />

arena, much jousting goes<br />

on between agent and prospective<br />

buyer as to the relevance<br />

between expected sale<br />

price and RV.<br />

How much higher than RV<br />

could the sales price on that<br />

home be? Could the sales<br />

price be lower than RV for this<br />

property?<br />

The same conversations<br />

can occur in the commercial<br />

and industrial sectors.<br />

However, regardless <strong>of</strong> the<br />

sector, the RV is simply what it<br />

states – a figure assigned to the<br />

land and buildings for council<br />

rating purposes.<br />

That figure’s relevance to<br />

the current market value or a<br />

registered valuation is inconsistent<br />

and, <strong>of</strong>ten, irrelevant.<br />

Anecdotally, the latest release<br />

<strong>of</strong> RVs in Auckland puts some<br />

commercial and industrial<br />

property around 10 percent<br />

above market values.<br />

Agents say this is creating a<br />

disparity. Vendors’ price expectations<br />

may be pegged against<br />

a too-high RV, and inflated RVs<br />

could put potential buyers <strong>of</strong>f<br />

pursuing a property.<br />

Carl Waalkens and Paul<br />

Butchers <strong>of</strong> <strong>Bay</strong>leys Valuations<br />

distil the RV versus market<br />

value debate down to some<br />

key fundamentals.<br />

Is rateable value the same as<br />

capital value?<br />

Essentially, yes. Both values<br />

are the sum <strong>of</strong> the land<br />

value and the improvement<br />

value <strong>of</strong> a property.<br />

Who compiles RVs?<br />

RVs are undertaken on<br />

a mass appraisal basis by<br />

Quotable Value Ltd (QV) on<br />

behalf <strong>of</strong> local councils.<br />

How are commercial/industrial<br />

RVs calculated and established?<br />

The valuer analyses sales<br />

and value trends for an area by<br />

investigating sales data.<br />

Once a trend is established,<br />

parameters are applied to properties<br />

within that area on an<br />

indexed, mass appraisal basis.<br />

QV aims to ensure uniformity<br />

across a defined area,<br />

thus maintaining alignment<br />

<strong>of</strong> market values and rating<br />

liability.<br />

For properties outside the<br />

“norm”, with special features,<br />

higher specifications and the<br />

like, value deviations are <strong>of</strong>ten<br />

normalised.<br />

The freehold market property<br />

values are then independently<br />

audited by the<br />

Office <strong>of</strong> the Valuer General<br />

before being published by the<br />

local council.<br />

RVs are assessed on a<br />

full-occupancy basis regardless<br />

<strong>of</strong> whether a property is<br />

currently tenanted.<br />

Notional market data – not<br />

the actual lease on a property<br />

– is used for valuations for<br />

rating purposes. Chattels are<br />

not included in the RV.<br />

Questionnaires are sent out<br />

to property owners to help<br />

establish fair market value<br />

based on active leases.<br />

How <strong>of</strong>ten are they reassessed?<br />

New RVs are produced<br />

every three years.<br />

How does an RV differ from an<br />

insured value?<br />

Insured value typically<br />

refers to the reinstatement<br />

cost <strong>of</strong> a building (excluding<br />

land value) based on construction<br />

prices, whereas an RV<br />

is based on market sales data<br />

and includes land and building<br />

values.<br />

The two valuation types<br />

generally produce significantly<br />

different figures.<br />

What is the relevance <strong>of</strong> the RV<br />

to market value?<br />

RVs are not overly relevant<br />

to market value. As RVs<br />

are only updated every three<br />

years, they quickly become out<br />

<strong>of</strong> date.<br />

Also, properties assessed<br />

for rating purposes are not<br />

inspected internally and baseline<br />

assumptions are just that<br />

– assumptions.<br />

An RV may not reflect a<br />

property’s true value, particularly<br />

when occupancy is based<br />

on notional lease terms and<br />

inputs.<br />

What factors create a “value<br />

gap” between RV and market<br />

value?<br />

As RVs are only updated<br />

three-yearly, timing is<br />

the major contributor to<br />

value gaps.<br />

Additionally, baseline<br />

inputs such as notional occupancy<br />

terms give rise to discrepancies.<br />

As properties are not typically<br />

inspected internally during<br />

the RV process, seismic<br />

upgrades, major fitouts, quality<br />

<strong>of</strong> interior work and other<br />

capital improvements are <strong>of</strong>ten<br />

not considered.<br />

What general advice would<br />

you <strong>of</strong>fer sellers or purchasers<br />

trying to determine a commercial<br />

or industrial property’s<br />

value?<br />

Seek independent advice<br />

from a qualified pr<strong>of</strong>essional.<br />

If a vendor engages a registered<br />

valuer to provide a<br />

market assessment from the<br />

outset <strong>of</strong> a property’s sales<br />

campaign, this can assist with<br />

negotiations and help set value<br />

expectations for both parties to<br />

the transaction.<br />

From a purchaser’s perspective,<br />

registered valuers are<br />

usually engaged post-transaction<br />

for mortgage security<br />

purposes.<br />

https://www.bayleys.co.nz/<br />

totalproperty/articles/knowyour-value<br />

At <strong>Bay</strong>leys, we believe relationships are what businesses are built on and how they<br />

succeed. We understand that to maximise the return on your property you need:<br />

Pr<strong>of</strong>essional property management<br />

A business partner that understands your views and goals<br />

Contact the <strong>Bay</strong>leys Tauranga Commercial Property Management team today.<br />

<strong>Bay</strong>leys Tauranga<br />

Commercial Property Management<br />

07 579 0609<br />

jan.cooney@bayleystauranga.co.nz<br />

SUCCESS REALTY LTD, BAYLEYS, LICENSED UNDER THE REA ACT 2008<br />

ALTOGETHER BETTER<br />

Residential / Commercial / Rural / Property Services


<strong>Bay</strong> <strong>of</strong> plenty<br />

TAURANGA<br />

MAGAZINE<br />

Rotorua<br />

Hamilton<br />

newsletter<br />

news<br />

BAY OF PLENTY BUSINESS NEWS <strong>March</strong>/<strong>April</strong> <strong>2019</strong><br />

19<br />

The dangers <strong>of</strong> the<br />

social media car yard<br />

In my role as a private investigator specialising in fraud and<br />

financial recoveries, I have noticed two alarming developments<br />

- a new scam targeted at recent immigrants, and some dodgy<br />

deals aimed at vulnerable people in our community. These are the<br />

exiting working / studying tourist scam, and the Facebook car<br />

sales and self-financing scenario.<br />

In the last three months we<br />

have seen the same scenario<br />

play out 10 times. An<br />

overseas student or work visa<br />

holder finances a vehicle for<br />

around $10,000. They make all<br />

the payments as required for<br />

three-to-six months leading up<br />

to the date that they are scheduled<br />

to leave NZ for home.<br />

They then sell the vehicle<br />

for $5000 to a recently made<br />

acquaintance who has just<br />

arrived in NZ, without clearing<br />

the $8000 or so remaining<br />

balance on their secured loan.<br />

The unsuspecting purchaser<br />

then registers the vehicle in<br />

their own name and at their<br />

address, which is flagged on<br />

the system <strong>of</strong> the finance company<br />

and triggers a “security<br />

at risk” repossession order to<br />

be generated.<br />

Armed with all the correct<br />

paperwork and licenses, the<br />

repo agents go and uplift the<br />

vehicle. Not only is the purchaser<br />

out $5000 and their car,<br />

they also do not have a chance<br />

<strong>of</strong> legal redress from the seller<br />

who is now thousands <strong>of</strong> miles<br />

away in another jurisdiction.<br />

It’s never a bad investment<br />

to do a Carjam or similar<br />

ownership and finance check<br />

on any vehicle purchased<br />

privately.<br />

The other new scheme that<br />

seems to be becoming increasingly<br />

popular is what we call<br />

“Facebook financing”.<br />

More and more Posts are<br />

appearing on social media<br />

pages along the lines <strong>of</strong> “car<br />

wanted, must have warrant<br />

or at least not de-Reg, needed<br />

for young family, can pay<br />

100 per week, condition not<br />

important”.<br />

Sometimes the posts will be<br />

on behalf <strong>of</strong> friends or loved<br />

ones.<br />

But although the intention<br />

But although the<br />

intention seems to<br />

be charitable and<br />

innocent, there are<br />

real risks for those<br />

on both sides <strong>of</strong> the<br />

transaction.<br />

seems to be charitable and<br />

innocent, there are real risks<br />

for those on both sides <strong>of</strong> the<br />

transaction.<br />

If the seller has no formal<br />

agreement, they have no rights<br />

<strong>of</strong> vehicle recovery should<br />

payment not be made, no right<br />

to add late payment costs, no<br />

control over what modifications<br />

can be made to the vehicle<br />

while there is still money<br />

owing, and no pro<strong>of</strong> that the<br />

transaction even occurred.<br />

(There have also been cases <strong>of</strong><br />

theft accusations against “purchasers”<br />

that had paid deposits<br />

before the “seller” changed<br />

their mind).<br />

When we are asked to<br />

pursue debts <strong>of</strong> this nature it<br />

is a nightmare and the value<br />

<strong>of</strong> the time spent working it<br />

all out and gathering pro<strong>of</strong><br />

<strong>of</strong>ten eclipses the transaction<br />

amount.<br />

You have to think, with<br />

all <strong>of</strong> the hundreds <strong>of</strong> vehicle<br />

financing options that<br />

are available, the prospective<br />

purchaser is either so<br />

credit unworthy that no one<br />

will finance them, or they<br />

potentially have fraudulent<br />

intentions.<br />

There is a reason why<br />

finance companies have ID<br />

Checks, Equifax or Centrix<br />

credit checks, and hold PPSR<br />

securities over vehicles.<br />

Licensed car dealers and<br />

finance companies are regulated<br />

by law and these regulations<br />

are designed to protect<br />

consumers.<br />

One simple question to<br />

ask is this: if companies that<br />

CREDIT MANAGEMENT<br />

> BY NICK KERR<br />

Nick Kerr is Area Manager BOP for EC Credit Control NZ Ltd.<br />

He can be reached at nick.kerr@eccreditcontrol.co.nz<br />

understand risk and debtor<br />

behaviour refuse to finance<br />

these people into vehicles,<br />

isn’t it crazy to risk your own<br />

money doing it?<br />

Also for purchasers the<br />

chances <strong>of</strong> being sold an<br />

unsafe, badly repaired or even<br />

written <strong>of</strong>f vehicle is much<br />

higher when these “bargain”<br />

deals are sought out. There<br />

are some very good cars being<br />

sold by very honest people on<br />

social media, but how is the<br />

average person meant to tell<br />

them from sellers who are not<br />

so honest?<br />

So remember, sometimes<br />

a good deal can be very onesided.<br />

Nick Kerr is also a licensed<br />

private investigator with his<br />

own firm, International<br />

Private Investigations.<br />

<strong>Bay</strong> <strong>of</strong> plenty<br />

“<br />

The Voice <strong>of</strong> <strong>Business</strong> in the <strong>Bay</strong>”<br />

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with the regions<br />

most trusted form <strong>of</strong><br />

media, Print.<br />

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<strong>Business</strong> <strong>News</strong> for<br />

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The written word gives your business:<br />

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www.bopbusinessnews.co.nz


20 BAY OF PLENTY BUSINESS NEWS <strong>March</strong>/<strong>April</strong> <strong>2019</strong><br />

How much is my business worth?<br />

What is the value <strong>of</strong> my business? …<br />

This is a very common question we are<br />

asked as <strong>Business</strong> Advisers and one<br />

that requires a high level <strong>of</strong> skill and<br />

experience to answer, it is also one that<br />

would be asked more <strong>of</strong>ten depending<br />

on the outcome <strong>of</strong> the proposed CGT<br />

(capital gains tax).<br />

You can value a house<br />

based on its condition,<br />

its location, the number<br />

<strong>of</strong> rooms and the amount comparable<br />

properties have sold<br />

for. You can value a painting<br />

on the reputation <strong>of</strong> the artist,<br />

the quality <strong>of</strong> the painting<br />

and auction prices for similar<br />

works.<br />

But these are tangible<br />

values and, while most businesses<br />

have things that can<br />

be discreetly measured there<br />

are many intangibles too, from<br />

copyright and intellectual<br />

property to brands and patents,<br />

and many other business assets<br />

that can add to a company’s<br />

value.<br />

Suffice to say, there is no<br />

simple formula to determine<br />

the value <strong>of</strong> your business.<br />

Valuing a business is a very<br />

difficult calculation for any<br />

valuer to make unless market<br />

conditions are perfect – that<br />

is, where there is a true market<br />

base with buyers and sellers<br />

regularly entering into similar<br />

transactions.<br />

However, markets are volatile.<br />

So getting an accurate valuation<br />

<strong>of</strong> your business relies<br />

on choosing a skilled valuer<br />

– someone with the ability to<br />

combine knowledge and experience<br />

with application <strong>of</strong> valuation<br />

principles to come up<br />

with an ‘opinion’ on the value<br />

<strong>of</strong> the business.<br />

To give you an idea <strong>of</strong> what<br />

is involved, following are<br />

some <strong>of</strong> the key accepted principles<br />

a valuer will use:<br />

A hypothetical<br />

marketplace<br />

Here, the valuer considers the<br />

valuation in terms <strong>of</strong> a willing,<br />

but not anxious seller and<br />

willing, but not anxious buyer,<br />

with both possessing similar<br />

facts and in friendly negotiation.<br />

Income stream<br />

A business’s value is determined<br />

by the income stream it<br />

will generate, either from the<br />

pr<strong>of</strong>its/cashflow <strong>of</strong> the business<br />

or from the ultimate realisation<br />

<strong>of</strong> the assets <strong>of</strong> the business.<br />

Determining the future<br />

maintainable pr<strong>of</strong>its (FMP) <strong>of</strong><br />

the business is therefore a critical<br />

component <strong>of</strong> the valuation<br />

process. To determine the FMP<br />

the valuer must not only look<br />

at historic events, but look at<br />

trends to provide a guide to<br />

the future.<br />

Appropriate multiple<br />

Once the FMP is determined<br />

the valuer must determine an<br />

appropriate multiple to apply<br />

to it. The multiple represents<br />

the risk pr<strong>of</strong>ile <strong>of</strong> the business.<br />

The lower the multiple the<br />

higher the risk pr<strong>of</strong>ile <strong>of</strong> the<br />

business. As an example there<br />

may be two businesses which<br />

generate a pr<strong>of</strong>it <strong>of</strong> $200,000<br />

per annum. <strong>Business</strong> A could<br />

have a diverse customer base,<br />

a strong management team and<br />

good reputation in the marketplace,<br />

while <strong>Business</strong> B could<br />

be heavily reliant on one customer<br />

and only have traded<br />

for a year. A prudent purchaser<br />

would be prepared to pay a<br />

greater price for <strong>Business</strong> A<br />

than for <strong>Business</strong> B. The multiple<br />

applied to the FMP <strong>of</strong><br />

<strong>Business</strong> A would therefore be<br />

greater than <strong>Business</strong> B.<br />

Underlying business<br />

assets<br />

Having considered the FMP<br />

and appropriate multiple for<br />

the business the valuer must<br />

then consider the result in light<br />

<strong>of</strong> the underlying assets <strong>of</strong> the<br />

business. If a figure results<br />

in a value significantly less<br />

than the underlying net tangible<br />

assets <strong>of</strong> the business, the<br />

valuer should then consider the<br />

merits <strong>of</strong> a notional liquidation<br />

valuation. Whereas if a figure<br />

results in a value significantly<br />

higher than the underlying<br />

net tangible assets, the valuer<br />

should consider the level and<br />

appropriateness <strong>of</strong> the resulting<br />

goodwill element.<br />

MONEY MATTERS<br />

> BY STEPHEN GRAHAM<br />

Stephen Graham is a Director and Managing Partner at BDO Rotorua,<br />

Chartered Accountants and Advisers. To find out more<br />

visit bdorotorua.co.nz or email rotorua@bdo.co.nz<br />

Despite these principles,<br />

the valuation <strong>of</strong> any business/<br />

company is actually more art<br />

than science. It requires the<br />

ability to take into account<br />

all surrounding business facts<br />

along with knowledge <strong>of</strong> the<br />

sector, precedents and risks<br />

- all while making judgment<br />

calls along the way.<br />

Quite simply, if you’re after<br />

an accurate assessment <strong>of</strong> the<br />

value <strong>of</strong> your business – make<br />

sure the valuer is experienced.<br />

TERMS<br />

OF TRADE<br />

CREDIT<br />

CHECKING /<br />

MONITORING<br />

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COLLECTION<br />

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debt prevention<br />

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CREDIT<br />

MANAGEMENT<br />

TRAINING<br />

FOR A NO OBLIGATION MEETING CALL OR EMAIL NICK TODAY<br />

nick.kerr@eccreditcontrol.co.nz | P: 027 713 2128<br />

0800 EC GROUP | www.eccreditcontrol.co.nz


BAY OF PLENTY BUSINESS NEWS <strong>March</strong>/<strong>April</strong> <strong>2019</strong><br />

21<br />

Tauranga firm launches new<br />

affordable housing concept<br />

The founders <strong>of</strong> <strong>Bay</strong>-based Golden Homes<br />

- one <strong>of</strong> New Zealand’s largest privately<br />

owned residential building companies -<br />

have launched a new company targeting<br />

the country’s housing shortage.<br />

By DAVID PORTER<br />

Len and Jill Helms have<br />

launched a new company,<br />

Ubuilt, a self-starter new<br />

kitset home, which they say<br />

can be produced in volumes <strong>of</strong><br />

up to 10,000 homes a year.<br />

Golden Homes has already<br />

built thousands <strong>of</strong> homes<br />

across New Zealand. Len<br />

Helms said that the new Ubuilt<br />

concept could be easily scaled<br />

up because they owned the<br />

New Zealand-based factories<br />

that produce the frames, and<br />

the company that sells ZX<br />

Panel, a new non-combustible<br />

aluminium panel cladding system.<br />

The kitsets, which range<br />

from $49,667 for a 45sq m<br />

house to $85,471 for 103sq m,<br />

would be constructed at a factory<br />

the couple had owned for<br />

about five years in Hewletts<br />

Rd. The Helms own the supply<br />

chain with 50 staff already<br />

employed and said staff numbers<br />

were likely to climb.<br />

The exterior <strong>of</strong> the homes<br />

come in 400 possible colour<br />

An artist’s impression <strong>of</strong> a UBuilt home.<br />

combinations. All Ubuilt kitset<br />

homes can only be ordered<br />

online, and the company<br />

said they could be delivered<br />

in New Zealand within 20<br />

working days.<br />

Helms has spent 40 years<br />

in the building industry and<br />

said it was a complex exercise<br />

bringing Ubuilt together at the<br />

<strong>of</strong>fered pricing, especially considering<br />

the parts were mainly<br />

New Zealand-made.<br />

“We wanted to bring a<br />

beautiful home to the market<br />

that you would be proud to<br />

live in without compromising<br />

value and quality,” he said.<br />

“We designed these homes<br />

so the buyers could assemble<br />

their Ubuilt with a qualified<br />

builder. If you already have<br />

a section and a builder, then<br />

from the time you receive your<br />

Ubuilt to completion could be<br />

as little as eight weeks. We<br />

have designed the homes so<br />

you can build your place, at<br />

your pace – but for many there<br />

is an urgency, as they need<br />

somewhere to live.”<br />

Helms has proposed that<br />

the government and iwi con-<br />

sider leasing land to Kiwis, so<br />

they could erect Ubuilt homes.<br />

“In this way they could<br />

quickly <strong>of</strong>fer New Zealanders<br />

a warm and stylish home to<br />

raise their family and a mort-<br />

gage that would be cheaper<br />

than rent.”<br />

The leasing approach for<br />

the land could enable banks to<br />

provide small or zero deposit<br />

loans, or they could use their<br />

Kiwisaver, he said.<br />

“There is no problem too<br />

big, you just have to be creative.”<br />

Ubuilt houses were<br />

designed to maximise the<br />

space inside and felt much<br />

bigger than they were, he said.<br />

Founder Len Helms: Ubuilt <strong>of</strong>fers solution to housing<br />

shortage. ZX Panel’s Steven Longhurst (below).<br />

Photos/Supplied.<br />

The target market would be<br />

people on limited budgets, or<br />

those wanting to put an extra<br />

home on their property, build<br />

a bach or build a sturdy investment<br />

property.<br />

“All Ubuilt home designs<br />

come with double glazed thermally<br />

broken aluminium windows<br />

and quick to construct<br />

ZOG Steel Framing, which is<br />

stronger, straighter and significantly<br />

lighter than traditional<br />

timber.”<br />

Houses can be viewed<br />

online at ubuilt.co.nz or at the<br />

Mount Maunganui showhome<br />

by prior appointment.<br />

New cladding system<br />

It is designed for our country’s<br />

weather conditions and brilliant<br />

news for coastal buildings, as<br />

aluminium doesn’t rust.”<br />

- Tony Longhurst<br />

The Ubuilt cladding system<br />

ZX Panel, also<br />

developed by Helms, was<br />

recently launched as an easy<br />

to install non-combustible system<br />

aimed at overcoming what<br />

the company said were the<br />

limitations <strong>of</strong> some other commercial<br />

cladding systems. ZX<br />

Panel has a world-wide design<br />

registration and pending global<br />

patents.<br />

ZX Panel said its system<br />

<strong>of</strong>fered a global solution for<br />

preventing exterior fires to<br />

buildings, because it was pure<br />

aluminium, and did not contain<br />

any composite. Currently<br />

many apartments and medium-rise<br />

buildings in New<br />

Zealand use composite claddings,<br />

which ZX Panel said<br />

were potentially flammable.<br />

National manager Tony<br />

Longhurst said ZX Panel was<br />

the only fire-resistant cladding<br />

product <strong>of</strong> its kind in New<br />

Zealand.<br />

“The ZX Panel® has been<br />

thoroughly tested and passed<br />

all <strong>of</strong> the relevant independent<br />

tests to ensure maximum<br />

safety and product preference,<br />

including fire,” he said.<br />

Golden Homes founder Len<br />

Helms had spent the past five<br />

years working on creating this<br />

system. .<br />

“We have spent thousands<br />

<strong>of</strong> hours dreaming, researching,<br />

debating, tinkering,<br />

assembling and testing our<br />

product,” said Helms.<br />

“Our end goal has always<br />

been to help the person building<br />

a house or a medium-rise,<br />

to try and bring down the cost<br />

while <strong>of</strong>fering an aesthetic<br />

design look, ensure weather-tightness<br />

and be non-combustible<br />

- and we have definitely<br />

achieved that.”<br />

ZX Panel has been<br />

approved for residential homes<br />

up to 10m high, and approvals<br />

were pending for medium rises<br />

up to 25m.<br />

Designed from the ground<br />

up, the ZX Panel system was<br />

made up <strong>of</strong> a two mm thick<br />

powder coated aluminium<br />

panel, which was clipped into<br />

specially engineered aluminium<br />

extrusions to create what<br />

the company said was a reliable,<br />

robust cladding system.<br />

“It is designed for our<br />

country’s weather conditions<br />

and brilliant news for coastal<br />

buildings, as aluminium<br />

doesn’t rust,” said Longhurst.<br />

The ZX Panel system was<br />

made from 100 percent recyclable<br />

aluminium, he said.<br />

Altus, a company located<br />

in Hamilton, extruded and produced<br />

all <strong>of</strong> the products then<br />

powder coated the necessary<br />

exposed items and carried a<br />

New Zealand Made trademark,<br />

said Longhurst.<br />

People can order online or<br />

through Carters, Placemakers<br />

and ITM New Zealand. ZX<br />

Panel said it could also arrange<br />

installation solutions through a<br />

network <strong>of</strong> approved installers.


<strong>Bay</strong> <strong>of</strong> plenty<br />

CONNECTING<br />

BUYERS AND<br />

SELLERS OF<br />

QUALITY<br />

BUSINESSES<br />

First on the scene<br />

Photos from the recent <strong>Business</strong> Bubble Breakfast networking event held at Vinyl<br />

Destination. This was fourth <strong>of</strong> these annual events, run by INfuzed in collaboration with<br />

Small <strong>Business</strong> Tauranga, and with sponsorship this year for the first time, by Brother NZ.<br />

Photos/Sue Wilson, Messenger Marketing<br />

When is the right time to sell<br />

your business? Right now.<br />

At TABAK, we promise to guide<br />

you through the sales process<br />

with focus, integrity and<br />

complete confidentiality.<br />

1 2<br />

1 Tenby Powell (Small <strong>Business</strong> Council <strong>of</strong> NZ), Craig Hudson (Xero), Zita Cameron (Infuzed), Steven Farrant (Small <strong>Business</strong><br />

Tauranga), and Grant Young (Brother). 2 Jill Fryer (Upshot NZ) and Stan Gregec (Tauranga Chamber <strong>of</strong> Commerce).<br />

FOCUS • INTEGRITY<br />

CONFIDENTIALITY<br />

3 4<br />

3 Tony Snow (Stratus Blue) Andrew Aldred (Brother NZ) 4 Katie English (Vital Sure), Tenby Powell (NZ Small <strong>Business</strong><br />

Council) and Holly Bennett (HSB Consulting).<br />

WHY TABAK<br />

INDUSTRY EXPERIENCE<br />

REALISTIC APPRAISALS<br />

5 6 7<br />

5 Steve Warburton (Prime Rentals) and Mark Irving (Priority One). 6 Nicole Santos (Park Lane Jewellery), Tim Taylor (Stratus<br />

Blue) and Antony Cameron (INfuzed). 7 Nico de Jong (The L<strong>of</strong>t Legal) and Aaron Wheeler (Cell Wellbeing).<br />

TEAM APPROACH<br />

PRE-QUALIFIED BUYERS<br />

P5177Y<br />

147 Cameron Road<br />

p. 07 578 6329<br />

e. tauranga@tabak.co.nz<br />

w. tabak.co.nz<br />

8 9<br />

8 Fiona Coupland (Wealth Health), Zita Cameron (Infuzed) and Stuart Harris (Wealth Health). 9 Camella Anselmi (Link<br />

<strong>Business</strong> Sales), Craig Hudson (Xero) and Natasha Arnott (Mount Osteopaths).


BAY OF PLENTY BUSINESS NEWS <strong>March</strong>/<strong>April</strong> <strong>2019</strong><br />

23<br />

<strong>Bay</strong> <strong>of</strong> plenty<br />

First on the scene<br />

Photos from the Tauranga Chamber <strong>of</strong> Commerce BA5 networking<br />

event hosted by Crombie Lockwood.<br />

Photos by Helen Chapman Photography<br />

1 2 3<br />

1 Rachel Gemming, EY; Chris Turner, Balanced Success, with<br />

Andrew Taylor, Video Storyteller.<br />

2 Rose Gilmore, Stratus Blue and Stacie Taylor, BOP<br />

<strong>Business</strong> <strong>News</strong>.<br />

3 Brett Down, Crombie Lockwood.<br />

4 5 6<br />

4 Tami Hadfield, Flowers by Tami; Sindy Saunders and Roger<br />

Smith, Eves; with Vanessa Laval-Glad, Indigo Moon Photograpohy.<br />

5 Steve Munford, Brandline-Messenger Marketing NZ with<br />

Richard Chelley and Lynn Irving, NZISM Tauranga.<br />

6 Connie Smith, Beca; Emma Hotchin and Stephanie Joblin,<br />

Talent ID Recruitment, and Sonia Tibble, Beca.<br />

7<br />

7 Bronwyn Jackson, Grief Support services and Adrienne von<br />

Tunzlemann, McKinlay Douglas.<br />

8<br />

8 Wayne Lowry, Vodafone; Reynar Hodge, IOCA and Dean Howie,<br />

University <strong>of</strong> Waikato.<br />

9<br />

9 Stan Gregec, Tauranga Chamber <strong>of</strong> Commerce; Margaret<br />

Holes, Engine Room Chartered Accountants; Andy Cameron,<br />

Oasis Engineering and Brett Yeatman, N-Gon Group.<br />

10<br />

11<br />

10 Ryan Waite and Heather Down, Crombie Lockwood. 11 Rosie Mallon, smarterworks-nz; Laura Clayson, Soul Design Group with Sally Green and Chloe<br />

Grantham, DropIt.


24 BAY OF PLENTY BUSINESS NEWS <strong>March</strong>/<strong>April</strong> <strong>2019</strong><br />

Seeka acquires Aongatete<br />

Coolstores for $25 million<br />

Seeka has agreed to buy the kiwifruit<br />

orcharding, packing and coolstore business<br />

and assets <strong>of</strong> Aongatete Coolstores in the<br />

<strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong> for $25 million.<br />

Seeka chief executive<br />

Michael Franks said the<br />

acquisition was aligned<br />

to the company’s growth strategy<br />

and builds on Seeka’s<br />

kiwifruit foundation.<br />

“Aongatete’s kiwifruit<br />

packhouse and coolstore<br />

facility processes around 4.5<br />

million trays <strong>of</strong> Green and<br />

Seeka CEO Michael Franks.<br />

Gold fruit, providing Seeka<br />

additional market presence in<br />

a growth industry,” he said.<br />

“The acquisition complements<br />

our existing business<br />

with further infrastructure in a<br />

great growing location.”<br />

NZX-listed Seeka is the<br />

biggest kiwifruit producer<br />

in Australasia and a major<br />

post-harvest operator. In addition<br />

to increasing Seeka’s<br />

catchment, the purchase was<br />

expected to increase business<br />

performance and deliver sustainable<br />

EBITDA <strong>of</strong> between<br />

$3.5 million and $4.5 million,<br />

the company said.<br />

Aongatete is an integrated<br />

kiwifruit orcharding and<br />

post-harvest company operating<br />

across the <strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong>.<br />

The assets acquired are <strong>of</strong><br />

excellent quality and according<br />

to a statement from Seeka,<br />

the people and operation are<br />

renowned for their excellent<br />

performance for growers,<br />

grower focus and furthering<br />

technology.<br />

Aongatete Coolstores was<br />

founded in 1983 by Allan<br />

Dawson and Roger Stiles,<br />

who secured the site <strong>of</strong> the<br />

old Aongatete Railway Station<br />

alongside State Highway 2,<br />

Katikati, and bought the land<br />

from New Zealand Railways.<br />

The company went on to build<br />

a coolstore and packhouse and<br />

then began to lease and manage<br />

orchards.<br />

Seeka plans to retain all<br />

permanent staff and will<br />

continue to provide services<br />

and support to growers who<br />

have been supplying fruit to<br />

Aongatete.<br />

Michael Franks said the<br />

facilities and team had a considerable<br />

reputation for efficiency<br />

and innovation.<br />

“This season’s harvest<br />

is underway with orchards<br />

already being picked and it<br />

will continue to operate under<br />

the existing experienced<br />

team,” he said.<br />

“Our focus will be to deliver<br />

support to the team as they<br />

need it.”<br />

Allan Dawson, who continues<br />

to serve as managing<br />

director, said growers’ futures<br />

would stand in good stead<br />

with Seeka.<br />

“Seeka brings its own<br />

skills and economies <strong>of</strong> scale<br />

and recognises the Aongatete<br />

site will remain a centre <strong>of</strong><br />

excellence and innovation<br />

for the kiwifruit industry,” he<br />

said.<br />

Seeka is committed to the<br />

local area and sees benefits<br />

for both existing and new staff<br />

and grower partners.<br />

“Seeka’s significant size<br />

and scope brings increased<br />

capacity and ability to support<br />

the Aongatete site during peak<br />

harvest times,” said Franks.<br />

“With Seeka’s geographical<br />

spread throughout the <strong>Bay</strong><br />

<strong>of</strong> <strong>Plenty</strong> transport distances<br />

can be reduced with fruit processed<br />

closer to where it is<br />

grown.”<br />

Seeka said another benefit<br />

for Aongatete was that its<br />

Grower Shares Scheme and<br />

Employee Share Scheme will<br />

be <strong>of</strong>fered to new associates.<br />

The Scheme is an opportunity<br />

for growers and staff to benefit<br />

from being part <strong>of</strong> Seeka<br />

and share in returns generated<br />

by the business.<br />

The purchase was expected<br />

to settle in <strong>March</strong>, and the<br />

facilities will be rebranded as<br />

Seeka Aongatete.<br />

Gates<br />

Fences<br />

Balustrades<br />

Automation<br />

0800 2 GATES www.RedStagGatesAndFences.co.nz info@RSgates.co.nz<br />

Red Stag Gates and Fences, your Tauranga experts since 2007.<br />

Helping our clients feel safe and secure


BAY OF PLENTY BUSINESS NEWS <strong>March</strong>/<strong>April</strong> <strong>2019</strong><br />

25<br />

Taking the first<br />

hydr<strong>of</strong>oil e-bike<br />

to the world<br />

Manta5 asked Company-X to design<br />

and develop four e-commerce<br />

websites simultaneously.<br />

When you’re launching<br />

the world's first<br />

hydr<strong>of</strong>oil e-bike you<br />

need multiple websites internationally<br />

that can withstand<br />

hundreds <strong>of</strong> thousands <strong>of</strong> hits<br />

per month.<br />

Hamilton-based Manta5<br />

designed and developed the<br />

$7490 Hydr<strong>of</strong>oiler XE-1 in<br />

New Zealand for riding over<br />

lakes, rivers and oceans.<br />

“We had developed a minimum<br />

viable website,” says<br />

Manta5 chief executive Greg<br />

Johnston.<br />

“We chose Company-X to<br />

take it to the next level in preparation<br />

for international sales<br />

because we knew they had the<br />

knowhow for building e-commerce<br />

websites that could sell<br />

the Hydr<strong>of</strong>oiler XE-1 in multiple<br />

regions across the world.”<br />

Manta5 approached<br />

Company-X pr<strong>of</strong>essional services<br />

manager Michael Hamid<br />

for help.<br />

“We have worked with<br />

Michael on multiple projects,”<br />

says Greg. “He ran the s<strong>of</strong>tware<br />

development team that<br />

supported Torpedo7 and 1-day<br />

for Manta5 founder and director<br />

Guy Howard-Willis and his<br />

son Luke.<br />

“Manta5 marketing manager<br />

Louis Wilks and I came in<br />

and spoke to Michael, and he<br />

was able to bring in designer<br />

and developer Pete Stewart<br />

who had skills in the Shopify<br />

front end.”<br />

The Shopify e-commerce<br />

platform was designed with<br />

online stores and retail point<strong>of</strong>-sale<br />

systems in mind.<br />

“We got a lot <strong>of</strong> value out<br />

<strong>of</strong> talking to Pete,” Greg says.<br />

DESIGNER AND DEVELOPER:<br />

Company-X's Pete Stewart.<br />

“We understood what he was<br />

really good at. Pete was up<br />

front about what he could do<br />

and was quite happy to collaborate<br />

with another developer<br />

on it.”<br />

Manta5 appreciated<br />

Company-X’s honesty and<br />

transparency.<br />

Pete did a really<br />

good job <strong>of</strong> getting<br />

a good balance<br />

between what we<br />

wanted and what we<br />

needed.<br />

Company-X gave Manta5<br />

direct access to its systems<br />

for planning, tracking and<br />

launching the websites in<br />

New Zealand, the European<br />

Union, United Kingdom and<br />

the United States.<br />

It was equally valuable<br />

for Pete to have quick and<br />

easy access to the Hydr<strong>of</strong>oiler<br />

XE-1 subject matter experts at<br />

Manta5.<br />

“Manta5 provided a<br />

style guide and photos and I<br />

designed some mockups based<br />

on their existing website,” Pete<br />

says. “I worked directly with<br />

Louis, which meant I could<br />

gather their requirements, and<br />

also implement any changes<br />

they required quickly.”<br />

It took about six weeks from<br />

the start <strong>of</strong> design to launch<br />

the New Zealand website and<br />

about another month to launch<br />

EU, UK and US websites.<br />

“Michael did a great job<br />

making sure that everything<br />

worked beautifully,” Louis<br />

says. “Pete was understanding<br />

<strong>of</strong> our needs and great to<br />

work with. If we had a question<br />

he was straight there with an<br />

answer no matter what time <strong>of</strong><br />

day or night we asked. It was<br />

very reassuring to have someone<br />

like that working on our<br />

e-commerce site.<br />

“Pete did a really good<br />

job <strong>of</strong> getting a good balance<br />

between what we wanted and<br />

what we needed.”<br />

The Hydr<strong>of</strong>oiler XE-1<br />

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26 BAY OF PLENTY BUSINESS NEWS <strong>March</strong>/<strong>April</strong> <strong>2019</strong><br />

Lessons from the<br />

pub for business<br />

storytellers<br />

In my earlier years working as a journalist, a wily old editor<br />

once told me to always write as if I was talking to a good<br />

mate at the pub.<br />

TELLING YOUR STORY<br />

> BY JAMES HEFFIELD<br />

Director <strong>of</strong> <strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong> marketing and PR consultancy Last<br />

Word. To find out more visit lastwordmedia.co.nz or email<br />

james@lastwordmedia.co.nz.<br />

Taking this advice literally<br />

could have ended<br />

badly, especially if my<br />

pub language had been particularly<br />

colourful or I had a<br />

penchant for clichés after a<br />

few drinks.<br />

But for me, it was an epiphany,<br />

and it got me thinking<br />

about the kind <strong>of</strong> language that<br />

resonates with people and how<br />

to construct a story that holds<br />

people’s attention.<br />

One <strong>of</strong> the main points he<br />

was trying to make was that<br />

the most powerful stories are<br />

told in plain English.<br />

Most people leave their<br />

buzzwords and jargon behind<br />

before visiting the pub, and in<br />

cases where a shorter word can<br />

be substituted for a longer one,<br />

Jargon, buzzwords<br />

and overly complex<br />

language will lose a<br />

large portion <strong>of</strong> your<br />

audience before they<br />

have read or listened<br />

to what you want to<br />

tell them.<br />

the wise storyteller will opt for<br />

the simpler option.<br />

This is sound advice for<br />

business writers as well as<br />

journalists.<br />

Jargon, buzzwords and<br />

overly complex language will<br />

lose a large portion <strong>of</strong> your<br />

audience before they have read<br />

or listened to what you want to<br />

tell them.<br />

Your point may be a stroke<br />

<strong>of</strong> genius, but if they can’t<br />

understand or aren’t engaged,<br />

they are very likely to miss it.<br />

The way you construct a<br />

story is critical as well, whether<br />

you are articulating what<br />

your business stands for or<br />

trying to sell a product.<br />

In the pub setting, there’s<br />

nothing worse than hearing the<br />

vagaries <strong>of</strong> what someone had<br />

for breakfast, how the weather<br />

was and how many steps it<br />

took to get across the street<br />

before they get to the main<br />

point <strong>of</strong> their story.<br />

If the point is that earlier<br />

in the day you escaped a<br />

mugging, don’t bore people<br />

with all the lead-up. It’s much<br />

more effective to start with<br />

the key point – “I just escaped<br />

a mugging” – before filling<br />

them in on who was after you,<br />

when and where it happened,<br />

how you escaped and why you<br />

think they chose to go after<br />

you specifically.<br />

The key is to understand<br />

your audience and then tell<br />

them what it is they most want<br />

to know up front.<br />

You can then fill them in<br />

on the background information<br />

once you’ve piqued their<br />

interest.<br />

In a news sense, the opening<br />

sentence <strong>of</strong> your story is<br />

known as your hook, but it’s<br />

equally important in business<br />

when you want people to take<br />

notice and become invested in<br />

reading or listening to the rest<br />

<strong>of</strong> what you have to say.<br />

When writing a product<br />

description, it’s usually best<br />

to start with why the product<br />

exists and how it will change<br />

people’s lives, rather than leading<br />

with technical specifications<br />

such as its size, weight<br />

and the materials used in its<br />

manufacture.<br />

Having a strong hook<br />

will also help you write an<br />

engaging company pr<strong>of</strong>ile,<br />

and increase your chances <strong>of</strong><br />

securing grant funding or winning<br />

that award you’ve been<br />

nominated for.<br />

Strong storytelling can be<br />

the difference between success<br />

and failure. It pays to get it<br />

right, so always consider your<br />

audience and make the effort<br />

to tell your story in a way that<br />

will engage them and be easy<br />

to follow and understand.<br />

Employee feedback is crucial<br />

Employee feedback is vital<br />

to the ongoing development<br />

<strong>of</strong> your employees<br />

and to your business as a<br />

whole. After all, a business<br />

is only as good as the people<br />

within it, and good leadership<br />

means supporting and encouraging<br />

the talent within your<br />

organisation.<br />

Employee feedback is an<br />

essential tool to help ensure<br />

everyone is operating to their<br />

full potential and fully engaged<br />

in the business.<br />

And giving quality feedback<br />

and being open to it<br />

makes it easier to improve<br />

and develop performance over<br />

time.<br />

Positive feedback is easy<br />

– it’s not hard to tell someone<br />

they’ve done a good job, or<br />

congratulate them on meeting<br />

targets.<br />

But it’s easy to become<br />

complacent about giving praise<br />

when things are going well.<br />

On the other hand, giving<br />

negative feedback is not as<br />

simple. It’s human nature to<br />

put <strong>of</strong>f difficult conversations.<br />

And seeking two-way feedback<br />

can be tricky where there<br />

is a power imbalance – not<br />

everyone is comfortable “critiquing”<br />

the boss.<br />

Having a process in place<br />

for attaining 360-degree feedback<br />

on a regular basis is<br />

important.<br />

But a process for actioning<br />

that feedback is just as important<br />

and is <strong>of</strong>ten overlooked.<br />

Collecting feedback is just<br />

the start <strong>of</strong> the process.<br />

It’s what you do with that<br />

information – the focus areas<br />

you identify and the actions<br />

you take to address them – that<br />

impacts employee engagement<br />

and satisfaction within your<br />

organisation.<br />

Ultimately, engagement<br />

is the outcome <strong>of</strong> an ongoing<br />

process referred to as the<br />

employee feedback loop – collect,<br />

understand, act. And it’s<br />

the “act” part that I <strong>of</strong>ten see<br />

letting businesses down.<br />

Ultimately,<br />

engagement is<br />

the outcome <strong>of</strong> an<br />

ongoing process<br />

referred to as the<br />

employee feedback<br />

loop – collect,<br />

understand, act. And<br />

it’s the “act” part that<br />

I <strong>of</strong>ten see letting<br />

businesses down.<br />

In fact, consistently failing<br />

to communicate and act<br />

on employee feedback can be<br />

quite detrimental.<br />

Employees become sceptical:<br />

they become less willing<br />

to provide candid and honest<br />

feedback, they feel disappointed<br />

at the lack <strong>of</strong> action and<br />

begin to see the process as<br />

pointless.<br />

If you’re not going to act on<br />

it and follow-up, there is little<br />

point gathering feedback<br />

When employees <strong>of</strong>fer<br />

feedback, they do so with the<br />

hope that there may be action<br />

or change.<br />

People want to be listened<br />

to and acknowledged.<br />

They hope to make a difference<br />

in some way, especially<br />

when they are frustrated<br />

by something or see an<br />

opportunity that isn’t being<br />

capitalised on.<br />

This isn’t to say something<br />

always needs to happen on<br />

every single piece <strong>of</strong> feedback,<br />

but you do need to close the<br />

loop and share results to let<br />

employees know they have<br />

been heard.<br />

Organisations need to<br />

carefully review and analyse<br />

HUMAN RESOURCES<br />

> BY KELLIE HAMLETT<br />

Director, Recruitment & HR Specialist, Talent ID Recruitment Ltd<br />

what has been learned through<br />

employee feedback and be<br />

as transparent as possible in<br />

responding.<br />

This transparency and honesty<br />

is a vital aspect <strong>of</strong> the<br />

process.<br />

Letting people know you<br />

have listened to them and<br />

showing them how the feedback<br />

is being actioned is an<br />

essential ingredient for motivation<br />

and engagement.<br />

A good feedback process<br />

where employees feel listened<br />

to, and that their opinions<br />

are valued, aids a positive<br />

company culture, improved<br />

engagement levels, and ultimately<br />

may improve the bottom<br />

line with value added<br />

improvements.<br />

Remember the loop:<br />

collect, understand, act.


BAY OF PLENTY BUSINESS NEWS <strong>March</strong>/<strong>April</strong> <strong>2019</strong><br />

27<br />

Navigating the process <strong>of</strong> purchasing a<br />

business<br />

In many cases, it makes sense to buy an<br />

existing business. You skip the risky startup<br />

phase and gain an existing brand, client<br />

base, staff, and stock.<br />

Once you have found<br />

the business you’d like<br />

to purchase and have<br />

researched all aspects, it’s time<br />

to register formal interest and<br />

start due diligence — the process<br />

<strong>of</strong> understanding what<br />

assets, liabilities and commercial<br />

potential a business has.<br />

At that time, it is important<br />

to appoint an adviser who can<br />

assist you further. Pr<strong>of</strong>essional<br />

advice is important to make<br />

sure all bases are covered, but<br />

getting a lawyer and accountant<br />

on board also improves<br />

your credibility as a buyer.<br />

“A lawyer’s role in the process<br />

<strong>of</strong> acquiring a business is<br />

more than preparing a Sales<br />

and Purchase Agreement or<br />

reviewing a lease document,<br />

and incorporating a new entity<br />

with the Companies Office,”<br />

says Paula Lines from The<br />

Law Shop.<br />

“Our team can assist in<br />

investigating all the important<br />

components <strong>of</strong> the process, as<br />

part <strong>of</strong> the due diligence process.<br />

We’ll make sure<br />

you understand the risks<br />

involved, and alongside<br />

you, we’ll look<br />

at everything,’” she<br />

explains.<br />

When you buy<br />

a business that has<br />

stock, you’ll usually<br />

see a “stock adjustment<br />

percentage” in the<br />

Agreement for Sale and<br />

Purchase. This takes<br />

into account the fact<br />

that stock fluctuates day<br />

to day, maybe hour by<br />

hour, in the business.<br />

“What you have on<br />

hand today could be<br />

quite different from<br />

what is available tomorrow.<br />

From a buyers perspective,<br />

you want to know<br />

that you are going to have<br />

enough stock to trade immediately<br />

after settlement and that<br />

it is all good, saleable stock,<br />

not stuff that has expired or is<br />

obsolete,” Paula says.<br />

“From a seller’s perspective,<br />

you want to get reimbursed<br />

for all the stock you<br />

have paid for prior to settlement.<br />

The stock adjustment<br />

percentage takes some <strong>of</strong> the<br />

risks out for both buyer and<br />

seller,” she explains.<br />

Paula clarifies that you<br />

agree a price for the stock –<br />

whatever the seller would normally<br />

have on hand – and you<br />

agree on a percentage for it to<br />

be adjusted by. Say you’ve got<br />

$10,000 <strong>of</strong> stock and a SAP<br />

<strong>of</strong> 10%. Either the day before<br />

settlement after the business<br />

closes or that morning, the<br />

parties do a joint stocktake and<br />

come up with a figure.<br />

“If it’s between $9,000 and<br />

$11,000, the buyer will pay<br />

the actual amount. If it’s more<br />

than $11,000, the buyer can<br />

either buy it all and pay the<br />

actual amount or pay $11,000<br />

and choose what the seller<br />

takes away. If it’s less than<br />

$9,000, the buyer pays the actual<br />

amount but the vendor may<br />

be in breach <strong>of</strong> the warranty to<br />

keep sufficient stock,” she says.<br />

The team at The Law Shop<br />

has decades <strong>of</strong> experience with<br />

handling business transactions<br />

and negotiation strategies and<br />

will make sure that all legal<br />

issues are brought to your<br />

attention and your interests<br />

are protected. Contact their<br />

Rotorua or Tauranga <strong>of</strong>fice<br />

today or visit www.thelawshop.co.nz<br />

to book in a confidential<br />

conversation about<br />

your business purchase.<br />

STEPHANIE NORTHEY<br />

LL.B | Director<br />

PAULA LINES<br />

LL.B | Director<br />

SARSHA TYRRELL<br />

LL.B | Director<br />

ROTORUA<br />

1268 Arawa St<br />

Rotorua<br />

TAURANGA<br />

1239 Cameron Rd<br />

Greerton


Absolutely<br />

Next Level<br />

141 Ngatai Road, Otumoetai<br />

Price<br />

Asking $3,200,000<br />

Contact<br />

Cameron Macneil 021 800 889<br />

Jason Eves 027 587 5509<br />

Rustic Charm,<br />

Modern Touch<br />

79 Upland Road, Aongatete<br />

Price<br />

Enquiries Over $1,350,000<br />

Contact<br />

Cameron Macneil 021 800 889<br />

Jason Eves 027 587 5509<br />

A Time and<br />

a Place<br />

Pyes Pa Road, Pyes Pa<br />

SOLD<br />

Contact<br />

Cameron Macneil 021 800 889<br />

Jason Eves 027 587 5509<br />

Coastal Luxury<br />

Redefined<br />

75 Margaret Drive, Omokoroa<br />

Price<br />

Asking $2,585,000<br />

Contact<br />

Jason Eves 027 587 5509<br />

Cameron Macneil 021 800 889<br />

Oceanfront Horizons,<br />

Rural Sunsets<br />

157 Pukehina Parade, Pukehina Beach<br />

Price<br />

Enquiries Over $1,400,000<br />

Contact<br />

Jason Eves 027 587 5509<br />

Cameron Macneil 021 800 889<br />

Stylish &<br />

Private Retreat<br />

41c Wallace Road, Te Puna<br />

SOLD<br />

Contact<br />

Cameron Macneil 021 800 889<br />

Jason Eves 027 587 5509<br />

It Doesn’t Get<br />

Much Better<br />

64 Harbour Drive, Otumoetai<br />

SOLD<br />

Contact<br />

Cameron Macneil 021 800 889<br />

Jason Eves 027 587 5509<br />

Simply a<br />

Beautiful Life<br />

12 Beach Grove, Omokoroa<br />

Price<br />

Enquiries Over $1,575,000<br />

Contact<br />

Jason Eves 027 587 5509<br />

Cameron Macneil 021 800 889<br />

Trusted to sell <strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong>’s finest homes and lifestyle properties.<br />

Oliver Road Estate Agents Limited | Licensed REAA 2008<br />

oliverroad.co.nz

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