2017/2018 Annual Report

Community Engagement
Council is committed to consulting and engaging with
the local Community. Council places high importance on
ensuring the views of the Community are considered in
Council’s decision making.
Council’s Public Consultation Policy has been developed
incorporating the IAP2 (International Association for Public
Participation) framework for public participation and the
requirements of the Local Government Act 1999.
Community engagement activities are about providing
meaningful opportunities for the Community to participate
in Council’s decision making through all phases of a
project; this includes informing, consulting, involving and
collaborating with stakeholders, residents and ratepayers at
different times during the life of a project.
Techniques used for engagement vary and are dependent
on the project and purpose of the engagement. Techniques
used by Council in 2017/2018 included:
»»
City wide and targeted promotion via:
››
distribution of flyers, posters and consultation packs
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advertising in the North Eastern Weekly Messenger
››
notices on Council’s website and in Council’s electronic
newsletter; posts on Facebook and Twitter
››
notices on strategically located street banners; signage
at site specific projects
››
letters/emails to stakeholders, residents and ratepayers,
and those directly affected and others
››
doorknocking around sites of specific projects
»»
Tailored opportunities for the Community to participate
through activities such as:
››
completing a survey or feedback form – hard copy, online
or as an Online Community Panel member
››
sending in a submission by letter or email, providing
verbal feedback by telephone or in person, or leaving a
comment on Facebook or via Twitter
››
attending and providing input at a:
- public meeting, workshop, forum
- targeted engagement activity for site specific projects
- public displays and ‘Talking Points’ at shopping centres
and other locations.
»»
Targeted meetings with stakeholders and Community
members including Council Committees.
One method used by Council to receive regular feedback from
the Community is its Online Community Panel. The Panel allows
interested persons to respond to surveys at their convenience
with feedback collated independently by Council’s partner,
Ehrenberg-Bass Institute, who provide a report to Council
on the outcomes after each survey. During 2017/2018
membership on the Panel increased slightly to 590.
Council’s key Community engagements for 2017/2018
included (those marked * included an Online Community
Panel survey):
»»
Melba Court Reserve Improvements (final stage of a 2
stage consultation process)
»»
Rosemary Avenue Reserve Playground Improvements
(2 stage consultation process)
»»
Greenglade Drive (Paradise) Playground Improvements
(2 stage consultation process)
»»
Community Satisfaction Survey 2017 *
»»
Max Amber Sportsfield Master Plan Concept Options
»»
Draft Economic Development Plan 2020 *
»»
Draft Waste Management, Whistleblowers and
Multicultural Policies *
»»
Campbelltown Memorial Oval Playground Equipment -
to be installed as part of the redevelopment of the site
(first stage of a 2 stage consultation process)
»»
Draft 2018/2019 Annual Business Plan and Budget *
»»
Proposed Footpath Improvements, Parking Restrictions
and Traffic Control Devices.
Members of the public are encouraged to participate in
engagement activities in an honest and co-operative way to
assist Council to fully understand Community views.
For more information on Council’s engagement activities
or to join the Online Community Panel visit
www.campbelltown.sa.gov.au/panel
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Campbelltown City Council
Annual Report 2017 / 2018