Strategic Planning Sample Report
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A<br />
<strong>Sample</strong> <strong>Report</strong><br />
On<br />
<strong>Strategic</strong> <strong>Planning</strong><br />
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TABLE OF CONTENTS<br />
Introduction ......................................................................................................................................3<br />
Activity 1 .........................................................................................................................................3<br />
Activity 2 .........................................................................................................................................9<br />
Activity 3 .......................................................................................................................................14<br />
Activity 4 .......................................................................................................................................16<br />
Conclusion .....................................................................................................................................18<br />
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1.INTRODUCTION<br />
The management of every company needs strategic planning for furthering its growth. To<br />
create any organizational strategies, the company’s management is required to define their goals<br />
and target. Most of the firms are concentrating on future planning which is the most useful for<br />
increasing their growth rate (Kogan and Bobchek, 2007).<br />
In this report, the strategic planning of Just-Eat has been discussed along with different<br />
aspects that can affect the organizational behavior, i.e. the environment, business plans,<br />
modeling tools for strategic planning and factors that impact the organizational strategies have<br />
also been examined. Just-Eat is an online food supply service operating in 13 countries. This is a<br />
local take-away restaurant where customers can place their order online.<br />
ACTIVITY 1<br />
Review of current position of the company in the market<br />
Through BCG matrix, Just-Eat Company has to describe their long-term planning and the<br />
basic idea behind the use of this strategy is to get bigger market share with faster growth rate.<br />
Figure 1(BCG matrix)<br />
(Source: Crowley, 2004)<br />
According to BCG Matrix, the firm is currently at the cash cow position where it has a highmarket<br />
share but it is not able to get similarly great growth in the business. The organization<br />
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generates cash which fulfills the needs to maintain the business. Low investment will not help<br />
them to get higher growth rate (Beekun, 2006).<br />
1. Dogs- Dog matrix within BCG generally possess low market share with lower growth rate the<br />
result in not generating large volume of cash. Just-Eat Company does not belong to this matrix as<br />
they have relative share within the UK market. Therefore, customer base within this matrix is<br />
low as company market share as well as growth is low within this matrix. Customers get less<br />
attracted towards the services of Just Eat Company.<br />
2. Question marks- Another matrix is question marks that generally depicts increasing market<br />
area and growth by delivering quality and online food services within the UK market. With the<br />
increasing market growth rate, company features capturing low market share as online food<br />
services and take away services are not preferred by all the customers that are residing in UK<br />
marketplace. Customer base of Just-Eat Company is low as compared to other firms which are<br />
delivering online food company.<br />
3. Stars- However, the star matrix in BCG depicts that company is in the position to dominant<br />
the marketplace by online delivering the food services to the UK customers. In addition to this,<br />
star matrix also features strong market share with higher market growth that is beneficial for<br />
Just-eat Company in increasing their image. Customer base within Stars matrix is very high as<br />
they are in dominant position as Just-Eat Company possesses relatively very high market share<br />
and growth that assist them in attracting large number of customers.<br />
4. Cash Cows- The last matrix in the BCG depicts the situation of cash cows that possess low<br />
market growth rate but have high market share that result in gaining possible profit. However,<br />
the products and services of Just-eat company lies within the cash cows matrix as they have high<br />
market share with lower growth rate within the market that is beneficial for the company to<br />
invest low amount to sustain in the market. Customer base within cash cows is high as Just-Eat<br />
Company has high market share as they are providing online food delivery to the customers that<br />
is beneficial for the firm in the present scenario.<br />
1.1. Importance of external factors that have an impact on organizations<br />
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External factors are the most important attribute that can create impact on the<br />
development of any company. These factors can be described by PESTLE analysis (see Figure<br />
2).<br />
Figure 2: External factors which have an impact on the organization (PESTLE)<br />
(Source: Steiner, 2010)<br />
Get<br />
External factors which have an impact on the organization are as follows.<br />
Political: this factor deals with the government interference in Just Eat economic and<br />
different development policies in regards of tax, environmental issues, labor law or trade<br />
restrictions. Political stability and predictable political environment are also a crucial<br />
issue for companies/Just Eat when choosing on which markets to operate in. As the<br />
company is doing its business virtually, hence there is not much interference of the<br />
government in its business (Wallace, 2006).<br />
Economic: this factor includes economic growth, interest rates and exchange rates. This<br />
factor has a major influence on the company’s operation and decision-making<br />
Social: this factor includes cultural and health consciousness aspects. Currently, online<br />
shopping is increasing; therefore, this aspect presents a major opportunity to the<br />
company.<br />
Technological: Just-Eat have to introduce different technical machines and software to<br />
maintain the standard of their products (Wallace, 2006).<br />
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Legal: the laws, especially laws regarding online businesses, need to be followed by the<br />
company.<br />
Environmental: JUST EAT needs to take into account that its operations and activities<br />
do not have a negative impact on the environment.<br />
1.2. Analysis of the main stakeholders and their needs and expectations<br />
The main stakeholders of Just-Eat are its investor, supplier, society and customers.<br />
Supply chain management function uses these factors in planning their strategies for the<br />
organization. These all can have a huge impact on the development of the organization.<br />
a) Investors: they are the initial suppliers of the industry. There are different investors<br />
that help the company in financial factors such as a bank loan, financial institution and<br />
partners. The investors are interested in knowing the financial position and credibility of<br />
the corporation before investing their money in it (Matthews, 2005).<br />
b) Suppliers: they are the distributors of raw materials which are used in manufacturing<br />
company goods. Suppliers are connected to different retailers from where they obtain<br />
resources for the company. Suppliers expect the company to adopt a fair credit and<br />
purchase policy.<br />
c) Society: in ideal cases the company conducts a research on the society’s needs and<br />
designs its product line accordingly. The society needs to know whether or not the firm’s<br />
products and services are having any negative impact on the societal functions such as<br />
healthcare and reliable quality levels of sourced raw materials.<br />
d) Customer: these are the main external stakeholders of the company. The customers<br />
demand good quality products with proper information at competitive prices from the<br />
organization (Matthews, 2005).<br />
Their needs and expectations<br />
Organizations have to identify their stakeholders and their importance for the growth of<br />
their business. The needs and expectations of stakeholders are very high in the company. Just-Eat<br />
have to fulfill the expectations of their stakeholders by trying to take into account each and every<br />
need of the different stakeholder groups. However, this is not possible as they contradict as<br />
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suppliers for instance are interested in their profits, but this can drive prices up which customers<br />
will find unsatisfactory.<br />
1.3 Understanding development taking place within similar organizations and analysis of the<br />
changes of the organization<br />
There are many factors due to which the internal environment of the company is going<br />
through several changes. These external factors, the economic, social, management, ecological<br />
and geographical factors, affect the internal operations of the company as well. Analysis of<br />
different changes in the organization reflects some particular areas such as social-political<br />
changes, technological changes, development changes, customer analysis and competitor<br />
analysis (May, 2010). This factor is directly or indirectly based on the evolution of new<br />
customers in the society. For getting advantages of these aspects, they have to get better<br />
efficiency and productivity. Ecological aspects are used to get different resources that are used in<br />
manufacturing their products, and this will define the valuation of their products. Technical<br />
changes are necessary for the development of the company to be able to serve better meal to their<br />
consumers (Cassidy, 2005).<br />
In today's scenario, markets are expanding globally, and competitors are increasing in<br />
numbers as compared to earlier times.<br />
Just-Eat need to develop its products with new and different taste. Therefore the company<br />
used benchmarking and portfolio analysis. Benchmarking is a method to identify the different<br />
resources to improve their performance. Portfolio is used to analyze groups according to their<br />
environment. These are used to ensure growth and development of business in changing times<br />
(Simerson, 2011). PESTLE analysis encompasses the external environment factors. PESTLE<br />
stands for political, economical, social, technological, legal and environmental. These factors are<br />
uncontrollable; these are beyond the control of management. The external factors are:<br />
Political Factor: These factors help in determining the extent to which governments or<br />
regulatory bodies influence the industry. Political factor include import export rate, tariff rates,<br />
tax rate etc. this will highly influences the strategic plan framed by the organization (Kogan and<br />
Bobchek, 2007). For example, if UK government may enforce the new tax rate to the industry, or<br />
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organization this will directly influences the revenue generating structure of the company.<br />
Hence, organization might change the structure as per the new enforce rate.<br />
Economical Factor: These factors also contribute to the external environment that directly<br />
influences the organization's strategic plan. These factors include interest rates, inflation rate,<br />
foreign exchange rate etc. Just-Eat need to determine their strategic policies according to the<br />
Economic factor.<br />
Social Factor: These factors examine the changing environment of the UK market. Change<br />
occurs due to change in taste, preferences, demographics etc. For example, there is a wide range<br />
of different foods available online (Nelson, 2008). Just Eat should cater all different type of food<br />
items to attract customers from different demographic regions.<br />
Technological Factor: The continuous innovation in the technology also directly influences<br />
and changes the organizational policies and procedures. Just Food Company with the new,<br />
improved technology the company is now capable to provide wider selection of dishes, including<br />
various national specialties .The introduction of new supply chain enabled quick and quality<br />
service with increased volumes.<br />
Legal Factor: Legal factors include various laws enforced by the governing body that every<br />
organization have to follow while in operation, for example labor laws, health and safety law,<br />
consumer law etc.<br />
Environmental factor: Environmental factors include all the elements that create waste or<br />
have an impact on the environment. Just Eat operates digitally, most paperwork is done<br />
electronically. The focus should be on upgrading equipment and machinery to more energy<br />
efficient versions as the primary carbon footprint of the company is energy consumption.<br />
Logistics is a field demanding similar level of attention. Another topic can be packaging<br />
materials for food items, where offering bio-degradable packaging is compliance in one country<br />
and a unique sales point in another, but is always environmentally friendly.<br />
Porter's Five forces Model<br />
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It is a powerful tool that assesses the overall industry under which organization is<br />
operating their business activities. However, the tool also plays a significant role in<br />
understanding the strength of organization in the competitive scenario and the area within<br />
industry in which organization is preceding their activities. This industry analysis tool generally<br />
focuses on measuring five forces that is supplier’s power, buyer’s power and competitive rivalry,<br />
threat of substitution and threat of new entry. Therefore, the porter's five force framework<br />
concentrates on these five forces and their influence on the overall industry.<br />
• Threat of new entrants- The foremost force is Threat of new competitors that studies the<br />
industry environment that it is easy or difficult for the organization to enter into the marketplace.<br />
The threat of new competitors within online food ordering industry is relatively high because<br />
with the increasing e-commerce business in market, customers prefer to online order the food<br />
and take away from the respective places. It is tough for Just-Eat Company to engage in the new<br />
product differentiation as they require huge capital to enter into the online food delivery industry.<br />
• Power of suppliers- The bargaining power of suppliers within industry is low within online<br />
food ordering industry as there are very less organization that supplies food ingredients to the<br />
Just -eat company. Therefore, bargaining power of supplier is low within industry that assists the<br />
firm in accessing the direct distribution channels.<br />
• Power of buyers - The power of buyers within industry is high as in the contemporary<br />
scenario; buyers or customers are in the position to dominate the marketplace. However, in terms<br />
of price, there are low switching costs among buyers that result in influencing the price of<br />
products.<br />
• Availability of substitute - The availability of substitution is also low in the online market as<br />
there is no other organization or firm that deals in rendering take away food services to their<br />
customers.<br />
• Competitive rivalries - With the increasing technology and expansion in the market,<br />
competitive rivalries in the food ordering industry is relatively very high. However, the firm<br />
within industry does not deal in much differentiated products and services.<br />
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ACTIVITY 2<br />
2.1. Appropriate tools to analyze the effects of current business plans<br />
Just Eat Company operates in the food and beverage industry in the UK. It has been<br />
working at a small level in the industry. SWOT analysis of the company has been carried out to<br />
identify its current state of affairs.<br />
i.Strength:<br />
ii. labor costs are low in comparison to other companies,<br />
iii. good distribution and sales networks (Cassidy, 2005),<br />
iv. Barriers of market entry for new competitors.<br />
v.Weakness:<br />
vi. operational costs are too high,<br />
vii. future competition,<br />
viii. Huge investment in research and development (Kaufman and et. al, 2003).<br />
ix.Opportunities:<br />
x. capture more customers because income level is increasing day by day,<br />
xi.demand will be increasing in the future,<br />
xii. Try to establish new markets (Cassidy, 2005).<br />
xiii. Threats:<br />
xiv. financial capacity,<br />
xv. external risks,<br />
xvi. Changes in taste and preferences of the customers.<br />
Just Eat Company can also use the Porter’s Five Force model to measure the<br />
current business plan. This model also helps the company in determining the position in<br />
UK market. This model benefits the company by measuring and monitoring the<br />
effectiveness of their strategies. The five forces are:<br />
• Threat of new entrants: As nowadays customers are choosing to buy food items<br />
online. Customers also order the type of food that they want to eat and order at the home.<br />
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Hence the threat of new entrants is high, because of highly profitable market (Malphurs,<br />
2013).<br />
• Bargaining power of customers: With this type of company, focusing on selling<br />
their food through online and also cater the take away food service. Hence, buyers have<br />
low bargaining power in the food industry.<br />
• Threat of substitutes: As per the analysis it has been concluded that in the<br />
contemporary market Just Food Company will face high competition due to changing<br />
preferences of the customers. Substitute food items is inferior have no quality (Al-Turki,<br />
2011).<br />
• Bargaining power of suppliers: Bargaining power of suppliers is also low in the<br />
market as there is high competition among various suppliers.<br />
• Competitive rivalries: There is high threat of competitive rivalries in the UK<br />
market as the competitors selling the equal quality food products then the Just Eat food<br />
company will have little power in the situation.<br />
2.3. The competitive strengths and weaknesses of an organization’s current business strategies<br />
Resource analysis:<br />
The company operates in a small market enterprises sector. The firm is using various<br />
resources to increase its production and to try to provide the customers with the best service.<br />
Some resources are as follows:<br />
a. Human Resources: human resources are the basic need of the organization for running<br />
business effectively. This firm has been recruiting skilled and qualified people because it<br />
aims to serve best products and services in the market. Human resources contribute with<br />
new creativity and ideas to the expansion of the business and managing responsibilities in<br />
an efficient manner (Nelson, 2008).<br />
b. Financial resources: financial resources have been used to develop business in new<br />
markets and are also helpful in introducing new products and services in the market.<br />
Company took loans from banks in order to finance business expansions. Many small<br />
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financial institutions and investors have been connected with the company for support in<br />
terms of finance. Financial conditions of the firm are good as compared to their<br />
competitors (Kerzner, 2002).<br />
c. Technological resources: the organization has been using various new machinery and<br />
equipment for making food. The firm will be using new technologies in sales and<br />
promotion of the products in the market. These include various new technologies in<br />
payment system like online order, payment with debit card/credit card, and membership<br />
cards for regular customers (Bryson, 2011).<br />
d. Skills and competencies audit: With the skills and competencies audit, company will<br />
determine the skills and various competencies its human resource have. These audit will<br />
benefit the Just Eat by determining the skills there manpower possess to achieve the<br />
goals. With the help of skills and competency’s audit, firm will also identify the actual<br />
areas where training and development is needed to enhance the skills so that they should<br />
effectively contribute in accomplishing the targets.<br />
2.4 Core organizational values with the current business objectives of an organization<br />
Core organizational values pertain to the vision and mission of the firm. They cover<br />
ethical, social, environmental and business aspects for the future. Some core values are as follow<br />
as:<br />
i. selling natural, organic and quality products to customers,<br />
ii. providing higher satisfaction to the customers,<br />
iii. supporting team and provide rewards and incentives on the basis of their<br />
performances,<br />
iv. generating wealth through profit and growth in the business (Barksdale and Lund,<br />
2006)<br />
v. providing better products to the community,<br />
vi. producing environmental-friendly products,<br />
vii.involving and understanding the society needs and expectations,<br />
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viii.managing suppliers effectively,<br />
ix. Adopting ideas from stakeholders in decision-making.<br />
There are certain cultural values that will directly affect the Just Eat Company in<br />
achieving the objectives and mission. Cultural values within the organization will benefit the<br />
company in attaining the stated goals and objectives that is to cater the quality food services to<br />
their customers. Vision framed by the Just Eat company will influences the objectives and goals,<br />
as vision and objectives are linked with each other.<br />
ACTIVITY 3<br />
3.1. Modeling tools to develop strategic options for an organization<br />
Ansoff’s model is best for development of new strategies in the business. It gives better options<br />
to handle upcoming risks and market share effectively. Some options of Ansoff’s model are as<br />
follows as for making useful strategy during the expansion of the business.<br />
i.Market Penetration: this is helpful when the corporation is facing problem in selling its<br />
current products. It provides a new path to attract competitor’s customers and new<br />
customers from the market. Company will be focusing on advertising and promotions for<br />
gaining advantages from the market in terms of increasing the number of customers. This<br />
option is less risky for the company in establishing a new strategy for growth (Malphurs,<br />
2013).<br />
ii.Product development: development of new products attracts existing and new<br />
customers in the market. The organization has been developing new products according<br />
to needs and expectations of the customers. In the present scenario customers want<br />
variety in the food so Just Eat tries to develop new products on the basis of taste and<br />
preferences of the customers (Linn, 2008).<br />
iii.Market Development: it is also a great option for making useful strategy in the<br />
business because it helps in enhancing the profit of the business through covering new<br />
market. The enterprise has been managing new branches at various places in the market<br />
for creating a good image (Elbanna, 2010).<br />
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iv.Diversification: this is a very costly option for the corporation because it involves<br />
making new products and choosing new markets for serving the products and services.<br />
Diversification is risky for Just Eat because this strategy not necessarily triggers growth<br />
as at times it might also have a huge negative impact on the financial position of the firm<br />
(Al-Turki, 2011).<br />
The company can also adopt the various other plans like Mintzberg, gap analysis,<br />
Competitiveness strategies etc. these tools will help in developing the strategic options for the<br />
organization. Gap analysis is technique that is being used by the Just Eat Company to identify<br />
the steps that will help the company to move from the actual state to the desired upcoming state<br />
(Dameron and Durand, 2013). It will help the company in determining the actual finance,<br />
manpower inventory or time needed to achieve the goals. The process for conducting gap<br />
analysis includes three steps:<br />
The first step to identify the current state of business that is accomplishing the stated<br />
objectives and goals.<br />
Then second step is to determine the gap by proper analyzing the gap and providing<br />
solution to fill the gap so that Just Eat company can achieve the objectives.<br />
The last step will determine the desired position where they want to move forward.<br />
3.2. Options to form the basis of future organizational strategy<br />
•Mergers and acquisitions: mergers and acquisitions options will help in improving the<br />
status of the firm. It will provide various advantages to the organization in expansion of<br />
its business with the support of other firms. It will be helpful in improving the financial<br />
conditions of the enterprises, and market share will also be increased in the future<br />
scenario of the industry. It is useful in attaining competitive advantage as it increases the<br />
size and sales volume of the firm in the market (Germano and Stephenson, 2012).<br />
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•Corporate expansions: this option provides better opportunities to the firm in expansion<br />
of business through new projects and assignments in the business. The company will be<br />
covering various areas of the market through various products and services. A corporate<br />
expansion takes huge investments and taking loans from financial institutions. So the<br />
firm will be using finance systematically in the suitable projects (McLarney, 2001).<br />
•Control of distribution channels: the organization has been using different techniques in<br />
distribution of goods and services. It will be helping in proper management of<br />
distribution according to market needs and demands. The corporation is selling and<br />
distributing their products where the demand is high and when demand is low in the<br />
market the company diversifies its distribution in other market with the help of proper<br />
channels.<br />
3.3. Criteria for reviewing potential options for a strategy plan<br />
Balance scorecard is the best option for assessments of the individual performances in the<br />
organization. It measures and controls the potential of the strategies in a better manner. Balanced<br />
scorecard is a technique that helps the company in converting their vision and mission into the<br />
strategic goals and they also help in monitoring the performance that is financial performance<br />
and human resource performance in terms of achieving organizational goals. It indicates the<br />
future results of the strategy on business with the use of the analysis of the activities of the<br />
strategies. The company has been setting targets to managers and employees for achieving the<br />
objectives of the firm (Tsiakkiros and Pashiardis, 2002). The organization has a reward program<br />
in place if employees achieved the target in given time, so it creates positive direction for the<br />
employees, and they will give full efforts for gaining objectives. Most of the time, enterprise is<br />
using success matrices in evaluating the strategy and performance of the employees. After this<br />
evaluation, the company will be trying to make changes according to the needs of the company<br />
for growth in profit and sales.<br />
However, Just Eat Company can also review the strategy plan by setting targets to<br />
achieve the goals. Goals and objective should be transformed into the different set targets that<br />
need to be accomplished by the company to review the strategy plan.<br />
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ACTIVITY 4<br />
4.1. Suitable structure for a strategy plan that ensures appropriate participation from all<br />
stakeholders of an organization<br />
The matrix organizational structure is most suitable for strategy planning because it facilitates<br />
proper interaction between members and fosters the generation of new ideas and creativity.<br />
Matrix Structure can provide Just Eat with the following advantages:<br />
i. it is helpful in minimizing the costs of the firm,<br />
ii. reduces the conflicts between managers and employees,<br />
iii. proper management of time, cost and performances (Wacker and Lummus, 2002),<br />
iv. roles and responsibilities are shared among employees,<br />
v. reduces the stress between teams,<br />
vi. proper utilization of resources,<br />
vii.expansion in global projects,<br />
viii.Effective analysis of customers’ needs and expectations.<br />
ACTIVITY 5<br />
An agreed strategy plan that includes resource implications:<br />
Management strategy is the systematic analysis of the factors associated with the external and<br />
internal environment to provide a basis for the operations and current management of the firm.<br />
Just Eat Company uses following implications in resources for constructing its strategic plan:<br />
There must be a work flow process in order to achieve results in the form of products and<br />
services.<br />
The firm must adopt reward and penalty processes to induce people to behave in a way<br />
required by the organization and its employees to behave in making associated activity available<br />
(Ashill, Frederikson and Davies, 2003). By adopting these processes Just Eat company can<br />
effectively motivate their human resource to produce quality and healthier product so that they<br />
should satisfy their customers.<br />
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Company maintains and makes adequate use of the resources for sustainable development. As<br />
they require financial resources to buy the various ingredients for preparing the healthier food.<br />
Human Requirements: the human capacity and skills required to implement the strategy,<br />
current and potential sources of the resources. Human resources provide structure and<br />
operational activities to firm in efficient manner (Subramoniam and Krishnankutty, 2002).<br />
Human resource serves the basic requirement of their customers.<br />
Financial requirement: finance requires for the management of the firm operations and<br />
expansion of new projects. Management invests and evaluates the fund on the basis of<br />
importance of upcoming requirement of the firm.<br />
Appropriate vision and mission statements for an organization<br />
Just Eat has been making appropriate vision and mission for the future. The company’s<br />
vision is to establish approximately 50000 branches all over the world until 2020. Just Eat<br />
Company’s vision is to sustain for the long run in the competitive market so that they can attain<br />
higher profits. They wish to attract more and more and customers so that they can expand their<br />
activities across the globe. Mission of the firm is to provide organic, natural and healthy food to<br />
customers at a reasonable and providing best products and services to customers in short period<br />
and taking growth in business (Schraeder, 2002).<br />
Future management objectives for an organization<br />
The company’s future objectives regarding society are to protect society interests and<br />
values. The company will be using objectives related to the expansion is clear that the increase<br />
the competition in the market from products and services. It focuses on improving the profit of<br />
the business and making objectives for increasing the number of customers in the market. The<br />
firm has established objectives according to their resource availability (Ketzes, 2003). Company<br />
frames the real objectives and makes efforts to fulfill them. Company mission will have to be<br />
creating a unique image in the market form giving quality in services. The future<br />
management objective of Just Eat Company is to motivate their employees in such a manner that<br />
they should attain higher success in the market. They should also motivate their employees so<br />
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that they should effectively treat their customers by providing better service through competent<br />
self-regulation and evaluation methods.<br />
5.2. Evolution of plans in the organization<br />
A company is in the most dangerous situation when it is in the top tier in the market.<br />
Hence, the firm uses different strategic plans. It has different organizational cultures that are<br />
teamwork, leadership, climate for action and capabilities (Dameron and Durand, 2013). There<br />
are different issues that affect the evaluation of plans; to minimize these conditions company<br />
performs monitoring process. There are certain measures that can be used by the Just Eat<br />
Company to evaluate the plan. The various measures are:<br />
Measuring the Financial outcome: With the help of measuring the financial outcomes,<br />
company can evaluate the effectiveness of plan implemented in the company to render their<br />
services among the UK customers and international customers (Dameron and Durand, 2013).<br />
Measuring the customer satisfaction level: Company can also evaluate the success of<br />
plans by measuring the customer satisfaction levels and considering the financial aspects and<br />
gaining feedback from the customers about their products and services.<br />
ACTIVITY 6<br />
6.1. Implementation of the plan in an organization<br />
To implement the strategic plan in an organization, the management needs certain planning<br />
processes that will help them to adhere to market demand and stay ahead of competition.<br />
• Self-evaluation: the company has to develop their ideas to make different products.<br />
• Market research: this is the tool that helps the company to get information about their<br />
products in the market and the specific need for it. This can be done by market research,<br />
and it is a very important component in implementing any plans in the organization.<br />
• Information on competitors: this can be obtained by market research, and it will help<br />
them to develop their products and strategies (Schoenberg, Collier and Bowman, 2013).<br />
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• Requirements: these are resources that are used for making their products, and it is<br />
very essential for the development within the company so the company should use<br />
standard resources to get a good image in the market.<br />
6.2. Methods that will be used to gain commitment from the stakeholders<br />
There are different types of stakeholders, so in order to gain their commitment the<br />
company has to use different methods. Commitment is a very important factor in the<br />
development of any relationship. The company has to develop their strategies and planning<br />
according to the needs and satisfaction of their stakeholders. Different stakeholders are the<br />
investors, the suppliers, the society and the customers; therefore the company has to apply<br />
different methods for different stakeholder.<br />
1. Investors: Just-Eat have to present their strategies and ideas to investors at meetings<br />
and conferences.<br />
2. Customer and society: customers can get their information about the new product that<br />
has been launched in the market through mass and media, social sites and postings.<br />
3. Suppliers: they have to know about the resources that will be used in manufacturing a<br />
product, so suppliers can plan according to standard and requirements of that products.<br />
As Just Eat company mainly deals in catering the online food service to their customers<br />
and also provides take away food services for their customers parallel to, serving new dishes or<br />
food items in the market. They should use following dissemination methods that will help in<br />
gaining commitment from the stakeholders:<br />
Company website: With the help of official company website, through which customers<br />
order their food items and various other product online can be used as a dissemination<br />
method to gain commitment from the various stakeholders. The company website ensures<br />
covering vast geographical area and disseminating the information among their<br />
stakeholders.<br />
Cloud services: by upgrading IT systems, Just Eat Company can also use video<br />
conferencing methods to disseminate the information among their customers, suppliers,<br />
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investors and other stakeholders. Company can also upload their video recording to<br />
disseminate the information to gain the commitment from their stakeholders. Document<br />
handling can be performed by a central server giving access to them from anywhere.<br />
6.3. Monitoring and evaluation systems for implementation of strategy plan<br />
• Monthly strategy planning: in this strategy the company can perform different team<br />
meetings at a monthly basis according to their respective department. This can help them<br />
to get appropriate situation of their program so that the teams are able to make their<br />
further planning.<br />
• Annual review meetings: in Just Eat, they also had meetings on a yearly basis that will<br />
help them to get together with each other. This helps to get information about all their<br />
targets to be achieved and planning operations by their respective functional departments<br />
(Sekhar, 2009).<br />
The systems that are being used by the Just Eat Company to monitor and evaluate the<br />
implementation of the strategy plan are:<br />
<br />
Quality systems: Company may also adopt the quality systems to monitor and evaluate<br />
the implementation of strategies. This system will help the company in preparing the<br />
quality and healthier food for their market customers so that it should not affect their<br />
health. By implementing this system in the company it will attract more and customers<br />
and also benefit in implementing the plan.<br />
CONCLUSION<br />
Hence it has been concluded that strategic planning is the process of implementation of business<br />
operations for attaining growth by systematic use of resources. Above discussion concluded that<br />
good strategic planning provides unique advantages to the organization in the market, and it<br />
increases the competitor advantages in terms of growth and expansion of new projects in future<br />
activities. The firm has analyzed its own and its competitors’ strengths and weaknesses for<br />
implementation in the production and operations of the business. Company will be monitoring<br />
and evaluating the implementation steps because it gives a huge impact on brand image of the<br />
company.<br />
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REFERENCES<br />
• Allison, M. and Kaye, J. (2011). <strong>Strategic</strong> <strong>Planning</strong> for Nonprofit Organizations: A<br />
Practical Guide and Workbook, 2 nd edition. New Jersey: John Wiley & Sons.<br />
• Al-Turki, U. (2011) Dahran: A framework for strategic planning in maintenance. In: Journal<br />
of Quality in Maintenance Engineering. 17(2). pp.150–162.<br />
• Ashill, J. N., Frederikson, M. and Davies, J. (2003): <strong>Strategic</strong> marketing planning: a<br />
grounded investigation. In: European Journal of Marketing. 37(3/4). pp.430–460.<br />
• Barksdale, S. and Lund, T. (2006) 10 Steps to Successful <strong>Strategic</strong> <strong>Planning</strong>. Danvers:<br />
American Society for Training and Development.<br />
• Beekun, I. R. (2006). <strong>Strategic</strong> <strong>Planning</strong> and Implementation for Islamic Organizations.<br />
Herdon: IIIT.<br />
• Bryson, M. J. (2011). Organizations: A Guide to Strengthening and Sustaining<br />
Organizational Achievement.4 th edition. Athens: John Wiley & Sons.<br />
• Cassidy, A. (2005). A Practical Guide to Information Systems <strong>Strategic</strong> <strong>Planning</strong>, 2 nd<br />
edition. Boca Raton: CRC Press.<br />
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