Camp&SpringProgramBook_PrintReady

36
PROGRAMS
DAY D B J C S A
These programs will usually be half a
day or full day in length and locations
vary.
WEEKEND D B J C S A
These programs are either 1 or 2
nights in length and locations vary.
COMMUNITY PARTNER D B J C S A
These events vary depending on the
program offerings, and our hosted
by experts at the businesses and
organizations in our community.
They usually fulfill the requirements
of a badge or patch that can be
purchased through the Council Shop.
CONFIRMATION PACKETS
You will receive a confirmation
email usually 5 - 7 days before the
program/event. Any paperwork
that needs to be turned in will be
attached in that email. Please review
the program descriptions and the
confirmation information with your
girls before arriving to the program/
event.
ADULT PARTICIPATION
Please refer to the program
description for details on adult/
girl ratio. Most events require adult
chaperones to attend, even for
Juliettes. However, some events
are just for girls. Please review
event details carefully for more
information.
REFUNDS/CANCELLATIONS:
Effective December 1st, 2018 for all
program events (does not include
summer camps).
CANCELLATION AND REFUNDS
All cancellation requests must be submitted
in writing via email and sent directly to
CustomerCare@citrus-gs.org. Participants
may cancel and request a refund for their
registration without penalty up until 14 days
prior to the event (Unless otherwise stated in
the event description).
Cancellation requests received less than 14
days before the event will be subject to a
processing fee of $2.00 per participant. (Unless
otherwise stated in the event description)
Refund requests received on or after the event
date will not be eligible for a refund, except in
extenuating circumstances based on a caseby-case
basis. There will be no refunds or
transfers for no-shows.
TRANSFER OF INDIVIDUALS
Only 1 transfer request will be honored
per event. They must be sent in writing to
CustomerCare@citrus-gs.org and the cost of
the program fees must be exactly the same.
If you need to remove and replace multiple
people from an event, you will need to register
the new people first and then request a refund
in writing to CustomerCare@citrus-gs.org (In
this case refund fees will be waived)
CANCELLATION OF AN EVENT
We are committed to providing the best
opportunities for all of our members. If a
program is going to be cancelled we will do our
best depending on the program and partner
to notify you 5-7 days in advance with either a
reschedule date or a full refund.