UJ # 20 - BEST OF THE BEST
UJ # 20 - BEST OF THE BEST
UJ # 20 - BEST OF THE BEST
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INTERVIEW<br />
work on transmitting knowledge about the destination, on the<br />
personal touch, and we use technology as a foundation for that<br />
combination to be the best it can be. Using technology, we also<br />
hope to eliminate any of the processes that do not add any value<br />
to what we do as an organisation.<br />
SOME SEE TECHNOLOGY AS A REPLACEMENT FOR PEOPLE.<br />
Jose: That is not the case. In wanting to have everything on<br />
Aurora, we look to liberate our personnel from meaningless<br />
tasks so that they can spend their time doing what they are<br />
meant to do: be great, expert advisors on Peru. We are the<br />
authorities in our country, which aligns with our mission to<br />
passionately share Peru and all its treasures with the world.<br />
By liberating our specialists from these manual processes, we<br />
become consultants rather than salespeople, giving our clients<br />
what they actually need.<br />
What is Aurora?<br />
JOSE: AURORA IS AN ONLINE PLATFORM THAT CAN BE<br />
ACCESSED FROM ANYWHERE, AT ANY MOMENT. ON IT,<br />
USERS CAN SEE ALL THAT LIMATOURS <strong>OF</strong>FERS. MORE<br />
THAN PROVIDING ONLINE QUOTES OR RESERVATIONS,<br />
IT IS A WAY FOR USERS TO ACCESS OUR PHOTOGRAPH<br />
AND VIDEO DATABASES, TO READ DESCRIPTIONS <strong>OF</strong><br />
ALL <strong>THE</strong> SERVICES WE <strong>OF</strong>FER, TO VIRTUALLY FOLLOW<br />
<strong>THE</strong>IR PASSENGERS, TO SEE ALL <strong>THE</strong> DOCUMENTATION<br />
<strong>OF</strong> <strong>THE</strong>IR FILES, ETC. WHAT WE ARE LOOKING FOR WITH<br />
AURORA IS TO CREATE A CENTRAL ARCHIVE FOR <strong>THE</strong><br />
CLIENTS AND FOR OURSELVES, WHILE OPTIMISING<br />
EFFICIENCY, IMPROVEMENT, AND <strong>THE</strong> SUSTAINABILITY<br />
<strong>OF</strong> <strong>THE</strong> RESOURCES WE USE.<br />
Aurora, the gateway into LimaTours’<br />
world is just a click away.<br />
LimaTours<br />
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