Drake Training Academy South Africa

TRAINING ACADEMY
YOUR ACCREDITED TRAINING PARTNER
People | Productivity | Performance

contents
INTRODUCTION 3
ABOUT US 4
WHY DRAKE 5
7 BENEFITS OF TRAINING AND DEVELOPMENT 6
LEARNERSHIPS 8
SHORT COURSES AND TAILORED LEARNING PROGRAMMES 9
SKILLS PROGRAMMES 10
DRAKEWIZE SKILLS ASSESSMENTS 11
BEHAVIOURAL ASSESSMENTS - DRAKE P3 12
ENGAGEMENT SURVEYS 13
EXIT INTERVIEWS 14

INTRODUCTION
ACCREDITED TRAINING PROVIDER
The Drake Training Academy is an Accredited Training Provider registered
with the Services SETA in South Africa.
Aside from assisting organisations to attract the best possible talent, The
Drake Training Academy facilitates the retention of top talent through our
training programmes which include::
• LEARNERSHIPS
• SHORT COURSES AND TAILORED LEARNING PROGRAMMES
• SKILLS PROGRAMMES
• CONSULTING SERVICES
• DRAKEWIZE SKILLS ASSESSMENTS
• BEHAVIOURAL ASSESSMENTS - DRAKE P3
• ENGAGEMENT SURVEYS
• ONBOARDING STRATEGIES AND WORK READINESS
• DISABILITY SOLUTIONS
3

ABOUT US
As a member of the Drake International Group of Companies, The Drake
Training Academy is an innovator in the field of learning and development.
Our core focus - improving the productivity and performance of your workforce.
As a subsiary of Drake International which was established in 1951 and
present in 12 countries globally, Drake Training Academy also has a national
footprint with branches in all major centres in South Africa.
OUR VISION
Building strength in business through our passion for learning and
development.
OUR MISSION
Enhancing performance and productivity through innovative
learning and development solutions.
4

WHY DRAKE
• Share our desire to empower people through our passion for learning and
development
• Global leader in HR with a full suite of customised solutions
• With more than 67 years experience globally, we bring international
knowledge and expertise to business
• With branches in all major centres in South Africa, we offer dedicated
national support
• We have a committed team of HR Specialists and Facilitators who understand
business needs
• We understand businesses operational requirements and therefore offer
flexibility around course scheduling
• We are a proud Level 3 BBBEE Contributor which can account for 110% of
procurement spend
5

7BENEFITS OF
TRAINING AND
DEVELOPMENT
“Education is the most powerful
weapon which you can use to
change the world.”
- Nelson Mandela
6

1
MORE
INDEPENDENT
WORKERS
People who have been
trained tend to need less
supervision and possess
enhanced problem solving
capabilities
2
MOTIVATED & ENGAGED
WORKFORCE
Employees who participate
in training interventions
are more motivated and
strive to add value to the
business
3
LOWER STAFF TURNOVER
People are less likely to
leave a company that
takes an interest in their
personal and professional
development
4
CREATING SKILLS POOL
Through learnerships and
training interventions
you build up a skills pool
from which you can
recruit when those skills
become needed within the
business
5 6
INCREASED
PRODUCTIVITY & ROI
The more skilled your staff
are, the more productive
they will be in their jobs
HELP MEET EE & BBBEE
TARGETS
Training and development
is more likely to assist you
in meeting your EE & BBBEE
targets and plans
7
INCENTIVES & GRANTS
Along with allowing access to
mandatory and/or discretionary
grant funding via your SETA,
there are attractive additional
benefits such as SARS tax
incentives, etc.
“Train people well enough so they can leave,
treat them well enough so they don’t want to.”
- Richard Branson
7

LEARNERSHIPS
The Drake Training Academy is committed to providing learning and
development solutions that exceed our clients specific expectations.
Learnerships are structured programmes whereby a learner engages in both
practical and theoretical learning to enhance their skills in the workplace.
The ultimate outcome of learnerships being to ensure that industry needs
and standards are being met.
On completion of a learnership, the learner is issued an occupational-related
qualification on the National Qualification Framework (NQF) with the South
African Qualifications Authority (SAQA).
Learnerships offered by Drake Training Academy:
8
NQF LEVEL TITLE
2 National Certificate: New Venture Creation (SMME)
2 National Certificate: Business Administration
3 National Certificate: Generic Management
4 FETC: Generic Management
4 FETC: New Venture Creation
4 FETC: Project Management
5 NC: Generic Management

SHORT COURSES AND
TAILORED LEARNING PROGRAMMES
The Drake Training Academy’s customised short courses can address
the challenges faced by many individuals by providing them with
fundamental business skills such as communication (verbal and
written), customer service, negotiation, and time management;
depending on business objectives.
Whilst many can demonstrate these skills instinctively, poor habits can
develop over time and going ‘back to basics’ can provide a simple solution
for change and improvement.
leadership
diversity
eq - emotional
intelligence
conflict management
change management
and a host more
9

SKILLS PROGRAMMES
The Drake Training Academy offer programmes that cover a vast range of
disciplines including:
management
administration
entrepreneurship
communication
computer skills
marketing and
customer service
Speak with us about these unit standard based programmes so that we can
find the Skills Programme best suited to meeting the needs of your business.
10

DRAKEWIZE SKILLS ASSESSMENTS
Drakewize Assessments can be used as an ideal solution to assess
administrative and technical skills for prospective and existing employees.
Our skills assessments include Accounting and Finance, Health Care,
Managerial, Sales, Call Centres, Food Services, Gaming, General Clerical,
Office Administration, Computer Literacy Skills, Software Skills, Staffing
Services, Languages, Industrial, Legal, Medical, Nursing, Retail Sales as
well as behavioural and cognitive assessments.
All assessments are web-based and require no special hardware or IT skills.
evaluate employees and candidates with the help of
web-based and fully tailored assessments
identify where additional training
may be required
recognise and advance employees who are
constantly wanting to improve their skills
drakewize offers a suite
of over 100 assessments to
identify an individual’s
skill level.
11

BEHAVIOURAL ASSESSMENTS -
DRAKE P3
Drake P3 is an online-based behavioural assessment that uses objective,
scientifically-based data to highlight key traits, communication, and
motivational aspects that can predict workplace performance. The assessment
allows you to get to know people better and faster. The assessment takes only
15-20 minutes to complete and provides insights from “Selection
to Succession”.
Drake P3 will assist you in using behavioural traits to select the ‘right’ fit, onboard
new hires, enhance teamwork, identify and develop talent, as well as motivate
top performers.
improve candidate
recruitment
enhance team
culture and
communication
advance leadership
development and
engagement
identify and develop
talent
12

ENGAGEMENT SURVEYS
You track important metrics such as revenue, but do you track the attitudes and
behaviours that drive those metrics? What is causing turnover? What is driving
morale? Is your culture helping or hindering your bottom-line?
The best way to get answers to these questions is by conducting an
engagement survey, obtaining objective and relevant feedback from
employees anonymously.
gain insights into trends and
organisational culture
identify key organisational concerns, roadblocks, and
opportunities
create action plans to improve productivity
and reduce turnover
identify key organisational
concerns and opportunities
through a standardised
or customised
engagement survey.
13

EXIT INTERVIEWS
What are the top three reasons good employees leave your organisation? How
much does the loss of talent truly cost? Could you have retained employees
with a few simple changes?
Without a professional exit interview program, it’s very difficult to know.
uncover the real reasons why employees are leaving
your organisation
obtain objective feedback to identify managerial,
operational, or remuneration concerns
gain valuable insights into what your employees
really think to help you avoid future turnover
14
80% of employees would like
to advance their career with
their current employer.
but 51% believe they will have
to leave to achieve their
career goals.
limit risk to your organisation which may emerge in
the exit interview process

GET IN TOUCH
For more information on our training courses and programmes, please contact The Drake Training Academy.
0860 11 24 63
trainingza@drake.co.za
drakeintl.com
Bryanston
Bedfordview
Cape Town
Durban
Port Elizabeth