Drake Training Academy Electronic Brochure
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TRAINING ACADEMY<br />
YOUR ACCREDITED TRAINING PARTNER<br />
People | Productivity | Performance
contents<br />
INTRODUCTION 3<br />
ABOUT US 4<br />
WHY DRAKE 5<br />
7 BENEFITS OF TRAINING AND DEVELOPMENT 6<br />
LEARNERSHIPS 8<br />
SHORT COURSES AND TAILORED LEARNING PROGRAMMES 9<br />
SKILLS PROGRAMMES 10<br />
DRAKEWIZE SKILLS ASSESSMENTS 11<br />
BEHAVIOURAL ASSESSMENTS - DRAKE P3 12<br />
ENGAGEMENT SURVEYS 13<br />
EXIT INTERVIEWS 14
INTRODUCTION<br />
ACCREDITED TRAINING PROVIDER<br />
The <strong>Drake</strong> <strong>Training</strong> <strong>Academy</strong> is an Accredited <strong>Training</strong> Provider registered<br />
with the Services SETA in South Africa.<br />
Aside from assisting organisations to attract the best possible talent, The<br />
<strong>Drake</strong> <strong>Training</strong> <strong>Academy</strong> facilitates the retention of top talent through our<br />
training programmes which include::<br />
• LEARNERSHIPS<br />
• SHORT COURSES AND TAILORED LEARNING PROGRAMMES<br />
• SKILLS PROGRAMMES<br />
• CONSULTING SERVICES<br />
• DRAKEWIZE SKILLS ASSESSMENTS<br />
• BEHAVIOURAL ASSESSMENTS - DRAKE P3<br />
• ENGAGEMENT SURVEYS<br />
• ONBOARDING STRATEGIES AND WORK READINESS<br />
• DISABILITY SOLUTIONS<br />
3
ABOUT US<br />
As a member of the <strong>Drake</strong> International Group of Companies, The <strong>Drake</strong><br />
<strong>Training</strong> <strong>Academy</strong> is an innovator in the field of learning and development.<br />
Our core focus - improving the productivity and performance of your workforce.<br />
As a subsiary of <strong>Drake</strong> International which was established in 1951 and<br />
present in 12 countries globally, <strong>Drake</strong> <strong>Training</strong> <strong>Academy</strong> also has a national<br />
footprint with branches in all major centres in South Africa.<br />
OUR VISION<br />
Building strength in business through our passion for learning and<br />
development.<br />
OUR MISSION<br />
Enhancing performance and productivity through innovative<br />
learning and development solutions.<br />
4
WHY DRAKE<br />
• Share our desire to empower people through our passion for learning and<br />
development<br />
• Global leader in HR with a full suite of customised solutions<br />
• With more than 67 years experience globally, we bring international<br />
knowledge and expertise to business<br />
• With branches in all major centres in South Africa, we offer dedicated<br />
national support<br />
• We have a committed team of HR Specialists and Facilitators who understand<br />
business needs<br />
• We understand businesses operational requirements and therefore offer<br />
flexibility around course scheduling<br />
• We are a proud Level 3 BBBEE Contributor which can account for 110% of<br />
procurement spend<br />
5
7BENEFITS OF<br />
TRAINING AND<br />
DEVELOPMENT<br />
“Education is the most powerful<br />
weapon which you can use to<br />
change the world.”<br />
- Nelson Mandela<br />
6
1<br />
MORE<br />
INDEPENDENT<br />
WORKERS<br />
People who have been<br />
trained tend to need less<br />
supervision and possess<br />
enhanced problem solving<br />
capabilities<br />
2<br />
MOTIVATED & ENGAGED<br />
WORKFORCE<br />
Employees who participate<br />
in training interventions<br />
are more motivated and<br />
strive to add value to the<br />
business<br />
3<br />
LOWER STAFF TURNOVER<br />
People are less likely to<br />
leave a company that<br />
takes an interest in their<br />
personal and professional<br />
development<br />
4<br />
CREATING SKILLS POOL<br />
Through learnerships and<br />
training interventions<br />
you build up a skills pool<br />
from which you can<br />
recruit when those skills<br />
become needed within the<br />
business<br />
5 6<br />
INCREASED<br />
PRODUCTIVITY & ROI<br />
The more skilled your staff<br />
are, the more productive<br />
they will be in their jobs<br />
HELP MEET EE & BBBEE<br />
TARGETS<br />
<strong>Training</strong> and development<br />
is more likely to assist you<br />
in meeting your EE & BBBEE<br />
targets and plans<br />
7<br />
INCENTIVES & GRANTS<br />
Along with allowing access to<br />
mandatory and/or discretionary<br />
grant funding via your SETA,<br />
there are attractive additional<br />
benefits such as SARS tax<br />
incentives, etc.<br />
“Train people well enough so they can leave,<br />
treat them well enough so they don’t want to.”<br />
- Richard Branson<br />
7
LEARNERSHIPS<br />
The <strong>Drake</strong> <strong>Training</strong> <strong>Academy</strong> is committed to providing learning and<br />
development solutions that exceed our clients specific expectations.<br />
Learnerships are structured programmes whereby a learner engages in both<br />
practical and theoretical learning to enhance their skills in the workplace.<br />
The ultimate outcome of learnerships being to ensure that industry needs<br />
and standards are being met.<br />
On completion of a learnership, the learner is issued an occupational-related<br />
qualification on the National Qualification Framework (NQF) with the South<br />
African Qualifications Authority (SAQA).<br />
Learnerships offered by <strong>Drake</strong> <strong>Training</strong> <strong>Academy</strong>:<br />
8<br />
NQF LEVEL TITLE<br />
2 National Certificate: New Venture Creation (SMME)<br />
2 National Certificate: Business Administration<br />
3 National Certificate: Generic Management<br />
4 FETC: Generic Management<br />
4 FETC: New Venture Creation<br />
4 FETC: Project Management<br />
5 NC: Generic Management
SHORT COURSES AND<br />
TAILORED LEARNING PROGRAMMES<br />
The <strong>Drake</strong> <strong>Training</strong> <strong>Academy</strong>’s customised short courses can address<br />
the challenges faced by many individuals by providing them with<br />
fundamental business skills such as communication (verbal and<br />
written), customer service, negotiation, and time management;<br />
depending on business objectives.<br />
Whilst many can demonstrate these skills instinctively, poor habits can<br />
develop over time and going ‘back to basics’ can provide a simple solution<br />
for change and improvement.<br />
leadership<br />
diversity<br />
eq - emotional<br />
intelligence<br />
conflict management<br />
change management<br />
and a host more<br />
9
SKILLS PROGRAMMES<br />
The <strong>Drake</strong> <strong>Training</strong> <strong>Academy</strong> offer programmes that cover a vast range of<br />
disciplines including:<br />
management<br />
administration<br />
entrepreneurship<br />
communication<br />
computer skills<br />
marketing and<br />
customer service<br />
Speak with us about these unit standard based programmes so that we can<br />
find the Skills Programme best suited to meeting the needs of your business.<br />
10
DRAKEWIZE SKILLS ASSESSMENTS<br />
<strong>Drake</strong>wize Assessments can be used as an ideal solution to assess<br />
administrative and technical skills for prospective and existing employees.<br />
Our skills assessments include Accounting and Finance, Health Care,<br />
Managerial, Sales, Call Centres, Food Services, Gaming, General Clerical,<br />
Office Administration, Computer Literacy Skills, Software Skills, Staffing<br />
Services, Languages, Industrial, Legal, Medical, Nursing, Retail Sales as<br />
well as behavioural and cognitive assessments.<br />
All assessments are web-based and require no special hardware or IT skills.<br />
evaluate employees and candidates with the help of<br />
web-based and fully tailored assessments<br />
identify where additional training<br />
may be required<br />
recognise and advance employees who are<br />
constantly wanting to improve their skills<br />
drakewize offers a suite<br />
of over 100 assessments to<br />
identify an individual’s<br />
skill level.<br />
11
BEHAVIOURAL ASSESSMENTS -<br />
DRAKE P3<br />
<strong>Drake</strong> P3 is an online-based behavioural assessment that uses objective,<br />
scientifically-based data to highlight key traits, communication, and<br />
motivational aspects that can predict workplace performance. The assessment<br />
allows you to get to know people better and faster. The assessment takes only<br />
15-20 minutes to complete and provides insights from “Selection<br />
to Succession”.<br />
<strong>Drake</strong> P3 will assist you in using behavioural traits to select the ‘right’ fit, onboard<br />
new hires, enhance teamwork, identify and develop talent, as well as motivate<br />
top performers.<br />
improve candidate<br />
recruitment<br />
enhance team<br />
culture and<br />
communication<br />
advance leadership<br />
development and<br />
engagement<br />
identify and develop<br />
talent<br />
12
ENGAGEMENT SURVEYS<br />
You track important metrics such as revenue, but do you track the attitudes and<br />
behaviours that drive those metrics? What is causing turnover? What is driving<br />
morale? Is your culture helping or hindering your bottom-line?<br />
The best way to get answers to these questions is by conducting an<br />
engagement survey, obtaining objective and relevant feedback from<br />
employees anonymously.<br />
gain insights into trends and<br />
organisational culture<br />
identify key organisational concerns, roadblocks, and<br />
opportunities<br />
create action plans to improve productivity<br />
and reduce turnover<br />
identify key organisational<br />
concerns and opportunities<br />
through a standardised<br />
or customised<br />
engagement survey.<br />
13
EXIT INTERVIEWS<br />
What are the top three reasons good employees leave your organisation? How<br />
much does the loss of talent truly cost? Could you have retained employees<br />
with a few simple changes?<br />
Without a professional exit interview program, it’s very difficult to know.<br />
uncover the real reasons why employees are leaving<br />
your organisation<br />
obtain objective feedback to identify managerial,<br />
operational, or remuneration concerns<br />
gain valuable insights into what your employees<br />
really think to help you avoid future turnover<br />
14<br />
80% of employees would like<br />
to advance their career with<br />
their current employer.<br />
but 51% believe they will have<br />
to leave to achieve their<br />
career goals.<br />
limit risk to your organisation which may emerge in<br />
the exit interview process
GET IN TOUCH<br />
For more information on our training courses and programmes, please contact The <strong>Drake</strong> <strong>Training</strong> <strong>Academy</strong>.<br />
0860 11 24 63<br />
trainingza@drake.co.za<br />
drakeintl.com<br />
Bryanston<br />
Bedfordview<br />
Cape Town<br />
Durban<br />
Port Elizabeth