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Drake Intl - Services Brochure

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TALENT MANAGEMENT &<br />

TALENT ACQUISITION<br />

SOLUTIONS<br />

improve your profitability<br />

through your human capital<br />

People | Productivity | Performance


contents<br />

FLEXIBLE STAFFING SOLUTIONS 3<br />

PERMANENT STAFFING SOLUTIONS 4<br />

BEHAVIOURAL ASSESSMENTS – DRAKE P3 5<br />

12 STEPS TO SELECTION SUCCESS 6<br />

UNBUNDLED RECRUITMENT 8<br />

ENGAGEMENT SURVEYS 10<br />

EXIT INTERVIEWS 11<br />

DRAKEWIZE SKILLS ASSESSMENTS 12<br />

OUTPLACEMENT 13<br />

RECRUITMENT PROCESS OUTSOURCING 14<br />

DRAKE AFRICA 15


flexible staffing solutions<br />

don’t pay a full-time salary for a part-time job<br />

Does your workload fluctuate while your workforce remains the same? Adopting a<br />

flexible staffing strategy prevents overstaffing during slow times, and understaffing<br />

during busy times. We specialise in providing general labourers, skilled trades,<br />

warehouse and dock assistants, forklift drivers, office personnel, shippers/<br />

receivers, accountants, construction workers and more.<br />

YOU WILL BENEFIT FROM:<br />

access to a large pool of<br />

fully-assessed and screened<br />

staff at short notice<br />

paying only for<br />

the hours they work<br />

compensation insurance<br />

is covered by drake<br />

a method of trying out<br />

new employees before<br />

hiring them<br />

avoid the long-term<br />

responsibilities and<br />

overhead associated<br />

with permanent staff<br />

a 24-hour service and<br />

4-hour satisfaction<br />

guarantee, ensuring<br />

your organisation gets<br />

the attention you need<br />

when the pressure is on<br />

3


permanent staffing solutions<br />

a single wrong hiring decision can have a significant<br />

impact on your bottom-line<br />

Finding and retaining top talent can be a challenging and<br />

risky task. Sourcing top talent is not a matter of good luck: it’s<br />

a matter of consistently applying an effective hiring process.<br />

Whether you are looking for entry-level or senior-level staff, <strong>Drake</strong> will implement our<br />

12 Steps to Selection Success to ensure that you hire the right person the first time.<br />

YOU WILL BENEFIT FROM:<br />

a recruitment strategy that goes<br />

beyond traditional methods<br />

top-performer profiling using drake’s<br />

advanced assessment solution, drake p3<br />

industry-focused consultants with<br />

in-depth networks and knowledge<br />

4<br />

cost-effective staffing solutions without<br />

building up your internal recruitment function


ehavioural assessments – drake p3<br />

<strong>Drake</strong> P3 is an online-based behavioural assessment that uses objective,<br />

scientifically-based data to highlight key traits, communication, and<br />

motivational aspects that can predict workplace performance. The assessment<br />

allows you to get to know people better and faster. The assessment takes<br />

only 15-20 minutes to complete and provides insights from “Selection<br />

to Succession”.<br />

<strong>Drake</strong> P3 will assist you in using behavioural traits to select the ‘right’ fit,<br />

onboard new hires, enhance teamwork, identify and develop talent, as well<br />

as motivate top performers.<br />

improve candidate<br />

recruitment<br />

enhance team<br />

culture and<br />

communication<br />

advance leadership<br />

development and<br />

engagement<br />

5


12<br />

STEPS TO<br />

SELECTION<br />

SUCCESS<br />

Sourcing top talent is not a<br />

matter of good luck.<br />

It’s a matter of consistently<br />

applying an effective<br />

hiring process.<br />

1<br />

evaluate<br />

2<br />

3<br />

within<br />

your needs<br />

Create a job specification<br />

and evaluate your working<br />

environment<br />

job profile<br />

Formulate a detailed<br />

job description<br />

top performer profile<br />

Uncover the skills, knowledge,<br />

and behaviours of successful<br />

individuals in similar roles<br />

your organisation<br />

6


4 7<br />

candidate sourcing<br />

Source candidates through our<br />

internal national and global<br />

talent pools, traditional media,<br />

social media, networking, and<br />

our specialist referral network<br />

assess skills<br />

Validate the candidate’s<br />

background with ability, aptitude,<br />

and occupational skills testing, in<br />

addition to desktop applications<br />

testing (if required)<br />

10<br />

final shortlist<br />

of candidates<br />

Presentation of our top<br />

performer candidates and<br />

consultation on final selection<br />

5 8<br />

screen<br />

Pre-qualify candidates<br />

to develop a shortlist<br />

of top performers<br />

p3 assessment<br />

Conduct a behavioural assessment<br />

of the candidates to understand<br />

their personal strengths, leadership<br />

style, decision-making style, energy<br />

level, motivational needs and stress<br />

levels<br />

11<br />

offer negotiation<br />

Assist with offer presentation<br />

and negotiation<br />

6 9<br />

interview<br />

Develop behavioural<br />

interview questions to<br />

distinguish top performers<br />

from counterfeit candidates<br />

reference and<br />

background checks<br />

Verify employment history and<br />

background, including criminal<br />

and credit checks<br />

12<br />

after placement service<br />

Provide assistance and advice<br />

by monitoring new employee’s<br />

progress during trial period,<br />

boosting performance and<br />

aiding in retention<br />

7


UNBUNDLED RECRUITMENT<br />

<strong>Drake</strong> can assist you at any stage of<br />

the recruiting process. Choose from<br />

a full suite of Talent Acquisition<br />

Solutions to augment or outsource<br />

your current recruitment process.<br />

creating job descriptions<br />

and advertisements<br />

<strong>Drake</strong> can assist in creating<br />

the job description, place the<br />

advertisements, and create<br />

a candidate flow for you<br />

resume screening<br />

Don’t have the time to sift<br />

through a large volume of<br />

applicants? <strong>Drake</strong> can sort<br />

through the clutter to find<br />

you the right candidate<br />

background checks<br />

8<br />

Receive criminal checks,<br />

credit checks, employment<br />

verifications, and a gap analysis<br />

– quickly and accurately


ehavioural-interviewing<br />

Not sure how to distinguish a<br />

top performer from a counterfeit<br />

candidate? <strong>Drake</strong> can help you develop<br />

interview questions that gauge<br />

your candidate’s experience and<br />

performance to ensure you’re getting<br />

your next top performer<br />

reference checking<br />

<strong>Drake</strong> will tailor and conduct the<br />

reference process to meet your key<br />

criteria and job requirements<br />

skill testing<br />

<strong>Drake</strong>wize provides a full suite of<br />

Windows and Mac based testing for<br />

all levels of staffing so you can hire the<br />

right candidate with the right skills<br />

behavioural assessments<br />

<strong>Drake</strong>’s P3 assessment solution<br />

can determine if a candidate is<br />

good fit for your organisation<br />

and with your team<br />

organising career<br />

fairs and open houses<br />

Need to host a recruiting event to<br />

attract a high volume of candidates<br />

in a short period of time? <strong>Drake</strong> can<br />

plan and execute the event for you<br />

onboarding<br />

and orientation<br />

Overcome the barriers to integrating<br />

new hires and reduce the number of<br />

days it takes for them to contribute<br />

to your bottom-line<br />

9


ENGAGEMENT SURVEYS<br />

You track important metrics such as revenue, but do you track the attitudes and<br />

behaviours that drive those metrics? What is causing turnover? What is driving<br />

morale? Is your culture helping or hindering your bottom-line?<br />

The best way to get answers to these questions is by conducting an<br />

engagement survey, obtaining objective and relevant feedback from<br />

employees anonymously.<br />

gain insights into trends and<br />

organisational culture<br />

identify key organisational concerns, roadblocks, and<br />

opportunities<br />

create action plans to improve productivity<br />

and reduce turnover<br />

10<br />

identify key organisational<br />

concerns and opportunities<br />

through a standardized<br />

or customised<br />

engagement survey.


EXIT INTERVIEWS<br />

What are the top three reasons good employees leave your organisation? How<br />

much does the loss of talent truly cost? Could you have retained employees<br />

with a few simple changes?<br />

Without a professional exit interview program, it’s very difficult to know.<br />

uncover the real reasons why employees are leaving<br />

your organisation<br />

obtain objective feedback to identify managerial,<br />

operational, or remuneration concerns<br />

gain valuable insights into what your employees<br />

really think to help you avoid future turnover<br />

limit risk to your organisation which may emerge in<br />

the exit interview process<br />

80% of employees would like<br />

to advance their career with<br />

their current employer.<br />

but 51% believe they will have<br />

to leave to achieve their<br />

career goals.<br />

11


DRAKEWIZE SKILLS ASSESSMENTS<br />

<strong>Drake</strong>wize Assessments can be used as an ideal solution to assess<br />

administrative and technical skills for prospective and existing employees.<br />

Our skills assessments include Accounting and Finance, Health Care,<br />

Managerial, Sales, Call Centres, Food <strong>Services</strong>, Gaming, General Clerical,<br />

Office Administration, Computer Literacy Skills, Software Skills, Staffing<br />

<strong>Services</strong>, Languages, Industrial, Legal, Medical, Nursing, Retail Sales as<br />

well as behavioural and cognitive assessments.<br />

All assessments are web-based and require no special hardware or IT skills.<br />

evaluate employees and candidates with the help of<br />

web-based and fully tailored assessments<br />

identify where additional training<br />

may be required<br />

drakewize offers a suite<br />

of over 100 assessments to<br />

identify an individual’s<br />

skill level.<br />

recognise and advance employees who are<br />

constantly wanting to improve their skills<br />

12


OUTPLACEMENT<br />

Terminating employees can be extremely stressful and traumatic for both<br />

management and employees. This process requires dedicated skills and<br />

thorough planning to ensure a successful outcome. Does your organisation<br />

have the skills to professionally retrench staff while effectively maintaining<br />

productivity, improving morale, and minimizing the possibility of litigation?<br />

<strong>Drake</strong>’s career transition and outplacement solution can assist organisations<br />

in ensuring that the downsizing experience is managed in a sensitive and<br />

professional manner.<br />

The benefits to your terminated employee include:<br />

practical career advice and emotional support<br />

career guidance, coaching, and resume writing<br />

minimised job search period and<br />

diminished stress<br />

access to networks to source new employment<br />

opportunities<br />

we will customise an<br />

outplacement solution<br />

for your organisation to<br />

minimise employee hardship<br />

while reducing corporate<br />

and personal risk.<br />

13


RECRUITMENT PROCESS OUTSOURCING<br />

don’t have the resources to do it all yourself?<br />

drake can assist you at any stage of the recruiting process.<br />

<strong>Drake</strong> provides on-demand Talent Acquisition and HR staff to augment your<br />

existing personnel and allow your people to focus on core responsibilities<br />

during rapid growth or in times of critical need.<br />

If you are currently seeking additional staff or require assistance with any step<br />

of the recruitment process, we have extensive experience and the expertise<br />

to meet your needs.<br />

outsource all or part of the recruitment<br />

process to reduce your time to hire<br />

leverage our candidate review and vetting process to<br />

source the most suitable candidates<br />

choose from a full suite<br />

of talent acquisition solutions<br />

to augment or outsource your<br />

current recruitment process.<br />

increase the performance and productivity<br />

of your hr<br />

14


DRAKE AFRICA<br />

mobilising top talent across africa<br />

<strong>Drake</strong> International has always strived to meet the ever-changing needs of<br />

our clients and candidates, and as such we have expanded our recruitment<br />

network to now cover the Africa continent, backed by operations and successful<br />

track record in South Africa since 1975.<br />

Our experience in sourcing the best talent across the world via our global<br />

network of offices in 12 countries enables us to truly mobilise top talent<br />

across borders - covering a broad spectrum of skills and industry sectors, be<br />

it on a permanent or contract basis.<br />

why work with us?<br />

drake international is a global leader in hr and staffing<br />

solutions<br />

we have access to a pool of top african talent in a wide<br />

range of industries<br />

we have successfully placed many professionals and<br />

skilled workers throughout africa<br />

we manage the entire recruitment process ensuring the<br />

right hiring decision<br />

by accessing our global network, we<br />

are perfectly placed to partner with<br />

international clients who operate<br />

across multiple sites and countries.<br />

15


Founded in 1951<br />

Finding and retaining top talent can be a challenging and risky task.<br />

Sourcing top talent is not a matter of good luck; it’s a matter of consistently applying<br />

an effective hiring process. Utilising the right solutions to improve upon your process<br />

will allow you to attract and hire the most talented individuals: people who are<br />

the right fit for your organisation, not just the job. <strong>Drake</strong> can handle all or part of<br />

your staffing needs - driving organisational effectiveness and measureable business<br />

improvement.<br />

0860 22 23 24<br />

drakeintl.com

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