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FREE<br />

TO TAKE AWAY<br />

Aurigny’s leisure and business magazine<br />

ISSUE 13<br />

CAPITAL<br />

CHRISTMAS<br />

Explore London's festive offerings<br />

FLY&BUY<br />

Your ultimate destination<br />

Christmas shopping guide<br />

WIN<br />

A LUXURY SHOPPING<br />

TRIP TO LONDON<br />

ISLAND SPORT<br />

Guernsey’s highlights from 2018<br />

COMMUNITY<br />

SPIRIT<br />

BUSINESS<br />

NEWS<br />

SPORTS<br />

SECTION<br />

PLUS<br />

LOTS MORE


We believe financial<br />

flexibility is a must<br />

for our clients.<br />

We are Butterfield.<br />

At Butterfield in Guernsey, we specialise in assembling<br />

the best people, products and services to create bespoke<br />

financial solutions, whatever your requirements.<br />

It is a skill Butterfield has honed over 160 years in banking.<br />

Although much has changed over that period of time, our core<br />

values, entrepreneurial spirit and unrelenting focus on our clients’<br />

needs, remains at the heart of everything we do.<br />

To find out more about Butterfield Guernsey’s personalised<br />

wealth management services, please contact one of our<br />

Business Development Advisers on +44 (0)1481 711521<br />

or e-mail Guernsey@butterfieldgroup.com<br />

Butterfield Bank (Guernsey) Limited<br />

PO Box 25<br />

Regency Court<br />

Glategny Esplanade<br />

St. Peter Port<br />

Guernsey GY1 3AP<br />

www.gg.butterfieldgroup.com<br />

THE BAHAMAS • BERMUDA • CAYMAN ISLANDS • GUERNSEY • JERSEY • SINGAPORE • SWITZERLAND • UNITED KINGDOM<br />

Butterfield Bank (Guernsey) Limited (“BBGL”) is licensed in Guernsey to provide banking, investment and fiduciary services and is regulated by the Guernsey Financial Services Commission<br />

(“GFSC”)under the Banking Supervision (Bailiwick of Guernsey) Law, 1994, The Protection of Investors (Bailiwick of Guernsey) Law, 1987 and the Regulation of Fiduciaries, Administration<br />

Businesses and Company Directors, etc (Bailiwick of Guernsey) Law, 2000, each as amended from time to time. Company Registration No. 21061. BBGL is a participant in the Guernsey<br />

Banking Deposit Compensation Scheme. The Scheme offers protection for ‘qualifying deposits’ up to £50,000, subject to certain limitations. The maximum total amount of compensation<br />

is capped at £100,000,000 in any 5 year period. Full details are available on the Scheme’s website www.dcs.gg or on request. Butterfield Trust (Guernsey) Limited (“BTGL”) is licensed and<br />

regulated by the GFSC under the Regulation of Fiduciaries, Administration Business and Company Directors, etc, (Bailiwick of Guernsey) Law, 2000, as amended. Company registration No<br />

31645. BBGL and BTGL companies are registered under the Data Protection (Bailiwick of Guernsey) Law 2017 and are registered for the purposes of The Companies (Guernsey) Law 2008.<br />

Their Registered Office is P.O. Box 25, Regency Court, Glategny Esplanade, St Peter Port, Guernsey GY1 3AP.<br />

Photo by Peter Chamberlain on Unsplash.


ONE’S DESTINATION IS<br />

NEVER A PLACE, BUT A NEW<br />

WAY OF SEEING THINGS.<br />

Henry Miller<br />

CASTLE CORNET FROM ST PETER PORT<br />

©VISITGUERNSEY.COM


Let your Love Sparkle<br />

with a Ray & Scott Diamond<br />

2 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine<br />

VAT Free Prices


Jewellers of Distinction<br />

Let your Love Sparkle with a Ray & Scott Diamond<br />

Ray & Scott Jewellers, The Bridge, St Sampsons, Guernsey, GY1 1DJ. The Knightsbridge of Guernsey<br />

www.rayandscott.com email: sales@rayandscott.com<br />

Tel: 01481 244610


<strong>En</strong> <strong>Voyage</strong><br />

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<strong>En</strong> <strong>Voyage</strong>. Please remember to make sure your device is switched to the flight<br />

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allow Aurigny to use<br />

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caparne #MyAurigny<br />

Views of St Peter Port<br />

Passport around the globe<br />

#MyAurigny<br />

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Call +44 (0) 1481 213730<br />

or visit aurignymagazine.com<br />

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CREW<br />

COVER PHOTO<br />

Natural History Museum ice rink<br />

©Trustees of Natural History Museum<br />

Original content published in this magazine<br />

cannot be copied or reproduced without<br />

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The views expressed in <strong>En</strong> <strong>Voyage</strong> are not<br />

necessarily those of Aurigny or Oi.<br />

IMAGES<br />

Unless otherwise specified, all vendor images are<br />

copyright to that estabishment.<br />

Aurigny Air Services Ltd,<br />

States Airport,<br />

La Planque Lane, Forest,<br />

Guernsey, GY8 ODT<br />

aurigny.com<br />

EDITOR AND SALES<br />

NATALIE DE WOOLFSON<br />

Natalie@oi-you.com<br />

Call +44 (0) 7839 278010<br />

DESIGNER<br />

CLAIRE LINCOLN<br />

CONTRIBUTORS<br />

What’s a magazine without wordsmiths?<br />

<strong>En</strong> <strong>Voyage</strong> receives content from a variety of writers<br />

and contributors in both Guernsey and further afield.<br />

4 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


CONTENTS<br />

7 WELCOME ABOARD!<br />

Message from Mark Darby,<br />

Aurigny’s Chief Executive Officer<br />

8 A GOLDEN YEAR FOR AURIGNY<br />

See some of the celebration highlights<br />

10 AURIGNY NEWS<br />

17 WINTER WARMERS<br />

Explore your sightseeing options<br />

this winter<br />

24 WHAT’S ON?<br />

Forthcoming events in the Bailiwick<br />

26 CAPITAL CHRISTMAS<br />

Discover the Christmas wonderland<br />

that is London<br />

31 WINTER BREAK<br />

The second in a two-part series<br />

on Alderney<br />

36 MADE IN GUERNSEY<br />

Map man Martin Morgan<br />

39 LONDON CONNECTING<br />

Discover Austria and the ease of<br />

connecting through London with Aurigny<br />

43 FLY&BUY<br />

Christmas shopping guide<br />

60 COMPETITION<br />

Win a trip to London<br />

65 HOTEL PICKS<br />

66 FESTIVE COCKTAILS<br />

Discover some hidden gems<br />

to tantalise your taste buds<br />

69 RESTAURANT PICKS<br />

70 MORA<br />

73 BUSINESS NEWS<br />

Inspiring interviews and local<br />

business news<br />

121 GUERNSEY’S SPORTING YEAR<br />

An island that punches<br />

above its weight<br />

124 GUERNSEY’S OLYMPIC HOPEFUL<br />

<strong>En</strong> <strong>Voyage</strong> talks to Alastair Chalmers<br />

127 SPORTS DIARY<br />

128 COMMUNITY SPIRIT<br />

132 COLOURING COMPETITION<br />

135 IN-FLIGHT AND DUTY FREE<br />

5


1968<br />

Founded<br />

15 MILLION<br />

Aurigny carried its<br />

fifteen millionth<br />

passenger in 2016<br />

AURIGNY<br />

GUERNSEY’S AIRLINE<br />

1977<br />

First airline in the world to<br />

ban smoking on all services<br />

550,000<br />

Passengers<br />

carried in 2017<br />

OK, it’s not the easiest of names –<br />

pronounced Or-ree-nee – but it’s<br />

certainly one that islanders are proud<br />

of. ‘Aurigny’ is the Norman name for<br />

Alderney, the northern island in the<br />

Bailiwick of Guernsey, where Aurigny<br />

Air Services was launched in 1968.<br />

Aurigny has been serving the Channel<br />

Islands for over 50 years and is owned<br />

by the States of Guernsey.<br />

2017<br />

Voted 3rd best<br />

short-haul airline<br />

in the Telegraph<br />

Travel Awards<br />

11<br />

Routes<br />

MANCHESTER<br />

BRISTOL<br />

LONDON<br />

GATWICK<br />

LEEDS<br />

BRADFORD<br />

(Seasonal)<br />

EAST<br />

MIDLANDS<br />

LONDON<br />

STANSTED<br />

NORWICH<br />

(Seasonal)<br />

2017<br />

Ranked best<br />

short-haul airline<br />

by Which?<br />

8<br />

Aircraft<br />

SOUTHAMPTON<br />

ALDERNEY<br />

GUERNSEY<br />

300<br />

Staff<br />

1<br />

In-flight marriage<br />

DINARD<br />

GRENOBLE<br />

(Seasonal)<br />

1<br />

Birth on board<br />

Between Alderney<br />

and Guernsey<br />

1<br />

FA Cup<br />

Flown to Guernsey<br />

on 19th August 2016<br />

6 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


WELCOME ABOARD!<br />

MARK DARBY<br />

CHIEF<br />

EXECUTIVE<br />

OFFICER<br />

As we head towards the end of 2018,<br />

it’s nice to be able to reflect on a busy<br />

and memorable year for the airline.<br />

Not least because we’ve been celebrating<br />

our 50th anniversary this year – a momentous<br />

milestone for the airline and for Guernsey.<br />

I’d like to take this opportunity to thank<br />

everyone in the local community who has<br />

played their part in our celebrations. From<br />

the competitors in the Great Aircraft Pull and<br />

Golden Ticket Hunts, to the hundreds of<br />

children in our Primary Schools Competition<br />

and passengers on our Golden European<br />

Flights, we’ve been blown away by your<br />

support. Turn to pages 8-9 to see just<br />

some of our highlights from the year.<br />

While it has been a year of big<br />

celebrations, it’s not brought a halt to<br />

important changes and improvements<br />

we’ve looked to introduce at Aurigny.<br />

Most recently we’ve been able to<br />

officially launch our new partnership<br />

with easyJet through the innovative<br />

connections service ‘Worldwide by easyJet’.<br />

Learn more about this service and how it<br />

could benefit you on page 12.<br />

Another important change, available for<br />

travel from 5 November, is our ‘Kids Fly For<br />

Less’ scheme, which combines a series of<br />

money-saving benefits to support families.<br />

This will provide discounts on bookings<br />

made through Aurigny.com and more<br />

details can be found by clicking on the<br />

‘Kids Fly For Less’ logo on the website.<br />

With so much going on, the year has<br />

flown by in a flash and I can hardly believe<br />

we are heading into the festive season.<br />

I’m pleased to say, it’s an incredibly busy time<br />

of the year for everyone at Aurigny, helping<br />

to connect families and friends, and I’d just<br />

like to take this opportunity to thank our staff<br />

who are working very hard this holiday season<br />

to help get you where you need to be..<br />

This time of year also brings with it<br />

the joys (and pressures) of Christmas<br />

shopping, But fear not, we’ve got a great<br />

section on the best places to pick up<br />

the perfect gifts on pages 43-63.<br />

Whatever you’re doing in the run up<br />

to the festive season, have a wonderful<br />

time and we look forward to welcoming<br />

you onboard again very soon.<br />

Have a great flight.<br />

7


A GOLDEN YEAR<br />

FOR AURIGNY<br />

2018 has been a year of non-stop<br />

celebrations, marking 50 years in the skies.<br />

As a community-focused airline, we invited<br />

our local customers to help mark the milestone,<br />

and they certainly did not disappoint!<br />

Throughout the year, islanders have supported<br />

a wide range of events, activities and competitions<br />

across the Bailiwick, and we would like to thank<br />

everyone who played their part.<br />

A charity Aircraft Pull was one of the big<br />

events of the summer and a huge success.<br />

As was our ‘Golden Ticket’ Treasure Hunts<br />

in Guernsey, Alderney and Herm,<br />

attracting hundreds of participants.<br />

We were overwhelmed by the response<br />

to our Primary Schools ‘50th Birthday Card’<br />

Competition, which attracted more than<br />

500 entries, and we also ran a one-off<br />

competition at this year’s Careers Show to win<br />

genuine G-Joey aircraft instrumentation.<br />

In the skies we organised ‘Golden’ European<br />

flights to Bordeaux and Malaga and there were<br />

many other celebrations across the community,<br />

including staff community volunteering, a<br />

reception with the Lt-Governor at Government<br />

House, and a Hangar visit by pre-schoolers.<br />

ABOVE: WEST SHOW<br />

GOLDEN TICKET WINNER,<br />

ELOISE GALLIENNE,<br />

FOUND THE WINNING<br />

TICKET IN DEXTER THE<br />

DINOSAUR’S MOUTH<br />

BELOW: 2018 GREAT<br />

AIRCRAFT PULL<br />

CHAMPIONS, ‘CROSSFIT<br />

CASTAWAY’, IN ACTION<br />

ABOVE: GOLDEN TICKET<br />

TREASURE HUNTS AND<br />

GOLDEN TICKET WINNERS<br />

RIGHT AND BELOW:<br />

LT GOVERNOR VISIT<br />

AND RECEPTION AT<br />

GOVERNMENT HOUSE<br />

TO MARK AURIGNY’S<br />

50TH ANNIVERSARY<br />

8 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


PRIMARY SCHOOLS<br />

'50TH BIRTHDAY CARD'<br />

COMPETITION ENTRIES –<br />

THE FINALISTS<br />

RIGHT: WINNER,<br />

GEORGIE LE PAGE<br />

FROM VALE PRIMARY<br />

SCHOOL AND THE<br />

GIANT VERSION OF HER<br />

DESIGN DISPLAYED AT<br />

GUERNSEY AIRPORT<br />

ABOVE: THE ULTIMATE<br />

TEST OF STRENGTH<br />

RIGHT: STUDENTS WIN<br />

G-JOEY MEMORABILIA<br />

FAR RIGHT: #LOVEAURIGNY<br />

VIDEO MESSAGES<br />

BELOW: AURIGNY<br />

STAFF VOLUNTEER<br />

WITH THE GSPCA<br />

‘GOLDEN’ EUROPEAN FLIGHTS TO BORDEAUX AND MALAGA<br />

HANGAR VISIT BY MONKEY PUZZLE PRE-SCHOOLERS<br />

9


<strong>En</strong> <strong>Voyage</strong><br />

AURIGNY NEWS<br />

NEW DORNIER<br />

AIRCRAFT GETS<br />

A SPLASH ON<br />

FIRST FLIGHT<br />

Spectacular water cannon salutes<br />

were performed to signal the<br />

maiden passenger flight of our<br />

second New Generation Dornier<br />

228 G-ETAC.<br />

The Airport Fire Service in<br />

Guernsey and Alderney created<br />

the water arches at both ends of<br />

the journey, as the aircraft officially<br />

joined the fleet.<br />

The arrival of the G-ETAC marks<br />

an important investment in our<br />

Alderney, Southampton and Dinard<br />

services, and its registration is<br />

in homage to Les Etacs rocks in<br />

Alderney, an iconic landmark and<br />

home to a large colony of gannets.<br />

The aircraft joins Aurigny’s other<br />

New Generation Dornier G-OAUR,<br />

which arrived in 2015. They will<br />

now provide the majority of interisland<br />

flying, with back up from a<br />

Classic Dornier aircraft.<br />

Aurigny CEO Mark Darby said:<br />

‘We are delighted to take delivery<br />

of G-ETAC. The aircraft is equipped<br />

with the latest New Generation<br />

systems and has comfortable seats,<br />

to provide the very best customer<br />

experience. Alongside G-OAUR,<br />

our other New Generation aircraft,<br />

it will provide the backbone to the<br />

fleet and operate a majority of<br />

our inter-island services. This was<br />

an important investment in our<br />

Alderney operations and ensures<br />

we have a fleet that can serve us<br />

well for years to come.’<br />

The States of Alderney CEO<br />

Andrew Muter said he was<br />

delighted with the news that the<br />

new Dornier was now serving<br />

Alderney.<br />

‘The availability of reliable,<br />

modern aircraft with up-to-date<br />

technology is a real plus for the<br />

island and for its visitors. I very<br />

much welcome this investment by<br />

Aurigny and look forward to flying<br />

in the new plane.’<br />

AURIGNY HELPS<br />

BAILIWICK’S<br />

OUTSTANDING<br />

CHARITABLE EFFORTS<br />

We are delighted to have played<br />

our own small part in the amazing<br />

fundraising effort across the<br />

Bailiwick this year.<br />

During 2018 we have supported<br />

over 50 charity events and fundraisers<br />

and in doing so have helped them<br />

raise in excess of £100,000 for worthy<br />

causes in the community.<br />

The support is provided through<br />

our Charity Committee, which<br />

meets once a month to consider<br />

charity applications. Under the<br />

scheme, a charitable cause can<br />

only be considered once every two<br />

years and importantly, the funds and<br />

support must stay on the island.<br />

In addition to this community<br />

support, Aurigny staff have helped to<br />

raise funds through their own charity<br />

efforts, carried out volunteering and<br />

completed various charity challenges.<br />

Aurigny Charity Committee<br />

Chairman Clive Acton said: ‘Aurigny<br />

has always been an airline at the heart<br />

of the community and that’s why it is<br />

so important for us to support some<br />

of the incredible charity work in the<br />

Bailiwick. Each and every year we<br />

are blown away by the dedication,<br />

support and generosity on display in<br />

the community and if we can play<br />

our part, in our own small way, we’re<br />

delighted to do so.<br />

‘Of course, there is a limit to what<br />

we can do, but we will always try<br />

our best to support the community<br />

we serve.<br />

‘We’d also like to praise the<br />

incredible work of the volunteers who<br />

are so integral to the charity work that<br />

takes place each year. Without them,<br />

none of this would be possible.’<br />

WINTER SUN IN MALAGA FOR 50 TH ANNIVERSARY CELEBRATIONS<br />

As part of our Golden Anniversary<br />

celebrations, we are operating a<br />

special direct flight from Guernsey<br />

to Malaga in November.<br />

The one-off trip, leaving on 10<br />

November for seven nights, gives<br />

customers the chance to soak up<br />

the last of this year’s sun and explore<br />

one of Europe’s most famous<br />

cultural destinations. The trip follows<br />

our sold-out day trip to Bordeaux,<br />

earlier this year, to help kick-start our<br />

anniversary celebrations.<br />

For more information about the<br />

Malaga trip visit www.aurigny.com.<br />

10 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


<strong>En</strong> <strong>Voyage</strong><br />

AURIGNY NEWS<br />

AURIGNY AND EASYJET PARTNERSHIP GOES LIVE<br />

Customers can now benefit from<br />

worry-free, protected connections<br />

thanks to the launch of our new<br />

partnership with easyJet.<br />

Aurigny is now live on the<br />

‘Worldwide by easyJet’ platform,<br />

which means you can easily<br />

connect our Gatwick service with<br />

easyJet flights around Europe in<br />

one simple step.<br />

Using the ‘Worldwide’ product on<br />

the easyJet website, customers will<br />

benefit from worry-free protected<br />

connections. Should a passenger<br />

miss a connecting flight they will<br />

be transferred to the next available<br />

flight. A fee is included in the<br />

booking to protect your connection.<br />

As part of the ‘Worldwide’ booking,<br />

customers can also take advantage<br />

of a hassle-free transfer of their<br />

luggage between the two flights.<br />

They simply pick up their luggage<br />

from the baggage carousel and<br />

take it over to the GatwickConnects<br />

desk, whose staff will check the<br />

customer onto the next flight and<br />

take care of the bags.<br />

Our Commercial Director<br />

Malcolm Coupar said: ‘We’re<br />

delighted that this partnership<br />

has gone live and our customers<br />

can now take advantage of this<br />

connections service. I have no<br />

doubt it will prove popular with<br />

islanders and will help reduce<br />

any concerns about missing<br />

connecting flights. We all know<br />

that we can be at the mercy of<br />

the weather in Guernsey and this<br />

connections service helps to give<br />

our customers that added peace of<br />

mind. It will also help to promote<br />

Guernsey as a great holiday<br />

destination and only help to put<br />

Aurigny and Guernsey on the map.’<br />

BAGGAGE ADVICE<br />

FOR PASSENGERS<br />

AW<br />

Always secure a tag onto your<br />

baggage containing key contact<br />

details, including where you will<br />

be staying.<br />

Insert a sheet of paper into your<br />

bag with key personal details, such<br />

as your name, contact details,<br />

flight numbers and address of<br />

where you will be staying.<br />

Carry any essential items, such<br />

as medication and money, with<br />

you on the flight.<br />

Customise the look of your bag<br />

to make it easier to identify.<br />

Immediately report the loss of<br />

checked luggage if it does not<br />

arrive at your destination. Do<br />

this before leaving the airport.<br />

POLLY, THE PERFECT PASSENGER<br />

Meet Polly, one of our most<br />

popular passengers. If you’re lucky<br />

you may have met her on a recent<br />

Aurigny flight. Polly is a 20-monthold,<br />

brown chocolate poodle, and<br />

a hearing dog for her owner<br />

Robert Wallace.<br />

Robert and his wife Ann<br />

welcomed Polly into their family<br />

thanks to the charity Hearing Dogs<br />

for Deaf People, and the poodle is<br />

one of only a few local pooches<br />

who can travel in our cabin, as an<br />

assistance dog.<br />

Poodles make perfect hearing<br />

dogs, and are one of the most<br />

intelligent dog breeds around.<br />

Poodles also enjoy human company<br />

and are wonderfully playful as well.<br />

Polly is a perfect size to travel on<br />

an aircraft and thoroughly enjoys<br />

the experience.<br />

Robert said: ‘I have to say Aurigny<br />

have been fantastic to us and<br />

provided all the help we’ve needed.<br />

On a trip we can put Polly on her<br />

blanket and she settles immediately.<br />

We have also learnt to give her a<br />

chew on take-off. She has been<br />

absolutely fine and is also the<br />

centre of attention.’<br />

Robert said thanks must also be<br />

given to the charity Hearing Dogs<br />

for Deaf People, who matched him<br />

with Polly and visit Guernsey to<br />

provide regular training. The charity<br />

trains dogs to alert deaf people<br />

– both adults and children – to a<br />

variety of sounds at home and<br />

in public.<br />

ATR 42<br />

Trislander Polly can alert Robert to a range of<br />

noises including the doorbell, alarm<br />

clock and even danger signals like<br />

the fire alarm. She is also a perfect<br />

companion for Robert and Ann.<br />

‘The charity has been amazing,’<br />

DORNIER 228<br />

said Robert. ‘We can’t thank them<br />

enough. We’d also like to thank<br />

Aurigny for making the flying<br />

experience with Polly very<br />

much easier than it might have<br />

been. Everyone has been<br />

incredibly<br />

DORNIER 220K<br />

helpful.’<br />

ATR 42<br />

Trislander<br />

DORNIER 228<br />

DORNIER 220K<br />

Embraer 190<br />

OUR<br />

FLEET<br />

Embraer 195<br />

NUMBER IN FLEET 1<br />

BUILT Sao Jose Dos Campos, Brazil<br />

ENGINES<br />

2 x General Electric CF34-10E7 Turbofans<br />

MAXIMUM SPEED 542 knots (624 mph)<br />

PASSENGERS CARRIED 122<br />

RANGE 2,500 miles (4,023 km)<br />

Embraer 190<br />

ATR 72<br />

NUMBER IN FLEET 3<br />

BUILT Toulouse, France<br />

ENGINES<br />

ATR 70<br />

2 x Pratt & Whitney PW-127 M Turboprops<br />

MAXIMUM SPEED 276 knots (318 mph)<br />

PASSENGERS CARRIED 72<br />

RANGE 1,023 miles (1,646 km)<br />

ATR 70<br />

12 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


SAFETY<br />

FIRST<br />

HAND BAGGAGE<br />

Once you’ve boarded and located<br />

your seat, please ensure your hand<br />

baggage is stowed safely. Small bags<br />

can be placed underneath the seat in<br />

front of you, unless you are seated in<br />

an emergency exit row.<br />

All other items should be placed<br />

inside an overhead locker. Please<br />

take care when opening the<br />

overhead lockers as items may have<br />

moved during flight and falling items<br />

may cause injury.<br />

YOUR SAFETY<br />

We want to look after you on board<br />

and our main concern is for your<br />

safety and that of the Aurigny crew.<br />

Cabin crew are here primarily for your<br />

safety, so please pay attention to their<br />

instructions. Any feedback about the<br />

crew and flight is welcomed.<br />

Life jackets are provided for use<br />

in the extremely unlikely event of<br />

an emergency. It is an offence to<br />

tamper with or remove them without<br />

authorisation and this may jeopardise<br />

the safety of others.<br />

Both staff and passengers have the<br />

right to fly within a calm, safe and<br />

friendly environment. Aurigny has<br />

a zero-tolerance policy towards<br />

any violent, disruptive or offensive<br />

behaviour, and crew have been<br />

trained to deal with such incidents.<br />

SMOKING<br />

Smoking of cigarettes and<br />

e-cigarettes is not permitted on<br />

board, including within the toilets.<br />

FOOD ALLERGIES<br />

Allergy information is available for all<br />

snacks – please see the packaging<br />

label or ask a member of the crew.<br />

ELECTRONIC DEVICES *<br />

HANDHELD DEVICES WITH<br />

A ‘FLIGHT SAFE’ MODE<br />

Handheld devices, such as tablets,<br />

e-readers and mobile phones, may<br />

be used during all phases of the<br />

flight, provided the ‘flight safe’ mode<br />

is enabled before departure. Larger<br />

devices must be safely secured in<br />

hand luggage during taxi, take-off<br />

and landing, either in the overhead<br />

locker or under the seat in front<br />

of you. Any device that transmits or<br />

receives communications but does<br />

not have a ‘flight safe’ mode must be<br />

switched off from doors closed to<br />

doors open.<br />

LAPTOPS, ULTRA-BOOKS<br />

AND NOTEBOOKS<br />

Devices may be used during boarding<br />

but not for taxi, take-off and landing<br />

when they must be safely stowed<br />

away in hand luggage. They may<br />

be used in flight, provided they<br />

are set to flight safe mode, with<br />

WiFi turned off, and in the case of<br />

the ATR, Bluetooth must also be<br />

turned off throughout the flight.<br />

DEVICES WITHOUT<br />

A ‘FLIGHT SAFE’ MODE<br />

This will include items such as DVD<br />

players, electronic games and music<br />

players. Only small, handheld devices<br />

may be used during taxi, take-off<br />

and landing. Larger<br />

devices must be switched off and<br />

safely stowed away in hand luggage<br />

during taxi, take-off and landing.<br />

BLUETOOTH ACCESSORIES<br />

All Bluetooth accessories (for example<br />

wireless keyboards, headphones etc.)<br />

may be used on the Embraer, but<br />

when travelling on the ATR must be<br />

switched off whenever the aircraft<br />

doors are closed.<br />

ARE THERE ANY TIMES<br />

I CANNOT USE MY<br />

HANDHELD DEVICES?<br />

Under certain circumstances your<br />

flight or cabin crew will ask that<br />

all electronic devices be switched<br />

off, for example, during refuel<br />

operations. This will be announced<br />

over the PA.<br />

CAN I USE MY HEADPHONES<br />

THROUGHOUT THE FLIGHT?<br />

Personal headphones can be used<br />

for some stages of the flight and may<br />

be attached to your personal device.<br />

We ask that customers remove their<br />

headphones whenever the seat-belt<br />

signs are illuminated during the taxi,<br />

take-off and landing phases and<br />

during the safety demonstration.<br />

CAN I USE A REMOTE<br />

POWER PACK?<br />

ATR 42<br />

Aurigny does not allow passengers<br />

to charge their devices whilst on<br />

board our aircraft.<br />

Please ask a member of cabin<br />

crew if you have any queries.<br />

Trislander<br />

*Electronic devices can only be used on the ATR and Embraer E195 aircraft. Unfortunately they cannot be used on the Dornier.<br />

ATR 42<br />

Trislander<br />

DORNIER<br />

ATR 42<br />

DORNIER 228<br />

DORNIER<br />

ATR 42<br />

Dornier 228NG<br />

Dornier 228-200 and 220k<br />

NUMBER IN FLEET 1<br />

BUILT Toulouse, France<br />

ENGINES<br />

2 x Pratt & Whitney PW-127 E Turboprops<br />

MAXIMUM SPEED 299 knots (344 mph)<br />

PASSENGERS CARRIED 48<br />

RANGE 966 miles (1,555 km)<br />

NUMBER IN FLEET 2<br />

BUILT Oberpfaffenhofen, Germany<br />

ENGINES<br />

Trislander<br />

2 x Garrett TPE331-10 Turboprops<br />

MAXIMUM SPEED 223 knots (257 mph)<br />

PASSENGERS CARRIED 19<br />

RANGE 350 miles (563 km)<br />

NUMBER IN FLEET 2<br />

BUILT Oberpfaffenhofen, Germany<br />

ENGINES<br />

DORNIER 220K<br />

2 x Garrett TPE331-5 or 10 Turboprops<br />

MAXIMUM SPEED 223 knots (257 mph)<br />

PASSENGERS CARRIED Up to 18<br />

RANGE 350 miles (563 km)<br />

Embraer<br />

DORNIER 228<br />

Embraer 190<br />

13 ATR 70


<strong>En</strong> <strong>Voyage</strong><br />

AURIGNY BEHIND THE SCENES<br />

PAUL 'KNOCKER' PHILLIPS<br />

DEPUTY GROUND TRAINING MANAGER<br />

I first joined Aurigny back in 1994 and<br />

thoroughly enjoy being part of the team at<br />

Guernsey Airport<br />

Could you tell us a little bit<br />

about your role and your<br />

day-to-day duties?<br />

I am responsible for the training<br />

team here in Guernsey, ensuring<br />

training and standards are kept in<br />

line with current aviation practices.<br />

The team ensures all recurrent<br />

training is kept completely<br />

up to date for staff and delivers<br />

the training for all the new<br />

joiners to the airline.<br />

Can you tell us a bit about<br />

the assistance that Aurigny<br />

can provide to customers<br />

with reduced mobility?<br />

Here at Aurigny we pride ourselves<br />

in treating all our passengers,<br />

including those with reduced<br />

mobility, with dignity and respect,<br />

and ensuring their experience<br />

is as enjoyable as possible.<br />

This is achieved by using varied<br />

techniques and state-of-theart<br />

equipment including our<br />

(S-MAX) stair-climbing chair, the<br />

banana board and slide sheet,<br />

and a harness (ProMove Sling)<br />

to help passengers to their seat.<br />

By adopting these techniques,<br />

we can transfer passengers pain<br />

free, on and off the aircraft,<br />

in a dignified manner.<br />

In 2015, London City Airport<br />

awarded Aurigny the SAFE<br />

'Safety Achievement For<br />

Excellence' Award.<br />

What do you most enjoy<br />

about working in aviation<br />

and in your role?<br />

I love the challenges the everevolving<br />

aviation industry brings<br />

and being able to teach people<br />

new and safer techniques to assist<br />

them in their day-to-day duties.<br />

Could you share with us<br />

any memorable moments<br />

in your time here?<br />

Checking in Oliver Reed back in<br />

the 90s on a regular basis was very<br />

memorable as he was such a funny<br />

and polite man, also checking in<br />

the likes of Frank Bruno, Lennox<br />

Lewis, and Warren Mitchell-'Alf<br />

Garnet' for the older readers.<br />

'ONE OF THE BIGGEST<br />

CHALLENGES IS TO<br />

MAKE TRAINING<br />

INTERESTING AND<br />

ENGAGING, AS WELL<br />

AS KEEPING UP WITH<br />

CURRENT PRACTICES'<br />

What is the most important<br />

advice/information that you<br />

can give customers travelling<br />

out of Guernsey Airport?<br />

Give yourself plenty of time,<br />

and don’t be afraid to ask for<br />

help if needed. If you need any<br />

assistance, let us know in advance,<br />

so we can make the necessary<br />

arrangements. It is also important<br />

for us to know exactly what level<br />

of assistance you require.<br />

What have you found are the<br />

biggest challenges in your role<br />

and what have you most enjoyed?<br />

One of the biggest challenges is<br />

to make training interesting and<br />

engaging, as well as keeping up<br />

with current practices. These are<br />

both integral to what we do.<br />

What is your advice to<br />

anyone considering a job<br />

working for Aurigny?<br />

Aurigny is a wonderful place to<br />

work, with plenty of opportunities<br />

to improve yourself should you<br />

want to. I’ve been here since 1994<br />

and have made some great friends,<br />

it’s like a second family to me.<br />

What else do you do away<br />

from your work at Aurigny?<br />

I worked full-time at the<br />

Ambulance Service as an<br />

Emergency Medical Technician<br />

(EMT) until May last year. I now<br />

work part time as a retained EMT,<br />

and I’m also a Mariner Attendant<br />

for Guernsey Harbours. I’ve been<br />

able to transfer my skills from the<br />

Ambulance Service over to our<br />

training and procedures to support<br />

passengers with reduced mobility.<br />

When I’m not working, I enjoy<br />

spending time with my wife Tanya<br />

and son Ben, and socialising.<br />

14 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


15


AT THE OGH<br />

Head up the mountain<br />

to the Alpine Lodge at the OGH<br />

Our rooftop terrace is being transformed once again into a stylish<br />

and cosy Alpine Lodge, complete with everything that you would<br />

expect from an après ski experience.<br />

<strong>En</strong>joy festive mulled wine, hot spiced cider or a beer while taking<br />

in the snowy scenery or indulge in a hot chocolate with delicious<br />

warming, comfort food in front of our flickering fire.<br />

Plus WIN a<br />

fantastic prize<br />

in our alpine lodge competition!<br />

Hop on our Ski Lift, snap a selfie and<br />

share using #OGHlodge to be in with<br />

a chance of winning!<br />

See full terms and conditions on our website.<br />

This festive season...<br />

Available for private parties<br />

and corporate Christmas parties<br />

Ski Passes<br />

£39.00 per person includes:<br />

Arrival glass of mulled wine or mulled cider<br />

Warming comfort food<br />

Shot of flavoured vodka or schnapps<br />

A token for a drink from the Alpine bar<br />

Bookings<br />

To book your ski pass contact<br />

Holly Gwyn-Griffiths<br />

email meetingsandevents@theoghhotel.com<br />

or call 724 921.<br />

*Maximum 60 guests.<br />

Minimum spend applicable.<br />

16


<strong>En</strong> <strong>Voyage</strong><br />

WINTER<br />

WARMERS<br />

Whether by land, sea or air, Guernsey is one beautiful rock. Here,<br />

<strong>En</strong> <strong>Voyage</strong> presents a variety of options that will be sure to meet all<br />

your sightseeing needs this winter. Make sure you don’t miss out on<br />

the wondrous sights the island has to offer.<br />

Book direct flights from the UK to<br />

Guernsey at aurigny.com<br />

ALDERNEY<br />

GUERNSEY<br />

HERM<br />

SARK<br />

UK<br />

FRANCE<br />

For those of you who like to feel alive in the<br />

elements, there’s nothing more invigorating<br />

than a brisk Guernsey winter wind on your face,<br />

dramatic cliff paths overlooking angry seas and<br />

isolated beaches to pause and reflect on the great<br />

outdoors. For the more adventurous souls, join<br />

the locals in an outdoor swim at the Victorian<br />

Bathing Pools at La Vallette, St Peter Port. With<br />

year-round wild swimming in Guernsey, tick<br />

this chilly experience off your bucket list!<br />

LA VALETTE BATHING POOLS, ST PETER PORT<br />

IMAGE ©VISITGUERNSEY<br />

17


<strong>En</strong> <strong>Voyage</strong><br />

LEFT IMAGE ST PETER PORT<br />

IMAGE ©VISITGUERNSEY<br />

THE COBBLED<br />

LANES OF PRETTY<br />

ST PETER PORT ARE<br />

HOST TO A SELECTION<br />

OF INDEPENDENT<br />

BOUTIQUES, GIFT<br />

SHOPS AND ARTISAN<br />

JEWELLERS, ALONG<br />

WITH NATIONAL<br />

HIGH STREET<br />

SHOPPING BRANDS.<br />

Of course, you can then cosy<br />

up to an open fire in any one<br />

of Guernsey’s hotels or eateries<br />

and warm up with a tipple of one<br />

of Guernsey’s own brews; from<br />

artisan gins, including Wheadon’s,<br />

Blue Bottle and Unit Six, to Haute<br />

Maison Liqueurs and Rocquettes<br />

Cider to craft beers from White<br />

Rock and Randall’s breweries,<br />

you will be spoilt for choice! And<br />

to really warm yourself up, try<br />

a hearty Guernsey Bean Jar – a<br />

traditional Guernsey dish that<br />

has been part of island life for<br />

hundreds of years. Still popular<br />

with the locals during the winter<br />

months, especially on Bonfire<br />

Night (or ‘Budloe Night’ as it’s<br />

known locally), this cassoulettype<br />

dish contains beef shin<br />

or pig's trotter and a mix of<br />

haricot and butter beans. There’s<br />

even a meat-free alternative.<br />

For the more timid amongst<br />

us, a massage or treatment at<br />

one of Guernsey’s spas is a must.<br />

With heated spa beds and hot<br />

mitten manicures, you’ll feel<br />

deliciously warm and toasty<br />

while being pampered! Island<br />

spas include St Pierre Park Hotel,<br />

Spa & Golf Resort, the Old<br />

Government House Hotel & Spa,<br />

La Villette Hotel Health Spa, Les<br />

Rocquettes Hotel and Bella Spa<br />

& Boutique. Or treat yourself or<br />

a loved one to some VAT-free<br />

shopping. The cobbled lanes<br />

of pretty St Peter Port are host<br />

ST PIERRE PARK HOTEL SPA ST PIERRE PARK HOTEL SPA LA VILETTE HOTEL HEALTH SPA<br />

18 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


LEFT-RIGHT<br />

ST PETER PORT FESTIVE SHOPPING<br />

THE OLD GOVERNMENT HOUSE & SPA<br />

WHEADON'S GIN IMAGE ©THE POTTING SHED<br />

to a selection of independent<br />

boutiques, gift shops and artisan<br />

jewellers, along with national<br />

high street shopping brands.<br />

Or warm your soul with a bit<br />

of culture this season. In the<br />

lead up to Christmas, Cobo<br />

Bay Hotel is running Tennerfest<br />

Tribute Nights on 2, 16 and 23<br />

November – dinner and live<br />

entertainment from top UK tribute<br />

bands; similarly, the Farmhouse<br />

Hotel is offering Tribute Lunches,<br />

with tribute acts performing<br />

after a two-course carvery buffet<br />

lunch on 4 and 18 November.<br />

For an evening of laughter,<br />

visiting hypnotist and comedian<br />

Andrew Newton is at Beau Sejour<br />

Leisure Centre on 29 November<br />

with a show of hypnosis with a<br />

difference. St James Concert Hall<br />

will be hosting both ‘Christmas<br />

at St James’, an evening of<br />

songs, poetry and music on<br />

21 December, and the ‘Disney<br />

Christmas Magic’ show on<br />

22 December, with magical<br />

music from the movies.<br />

And on Christmas Day, why not<br />

have a break from cooking and<br />

let someone else do the hard<br />

work? With over 180 restaurants<br />

and eateries in Guernsey, the<br />

equivalent of seven eateries<br />

per square mile, you don’t have<br />

to look far for a memorable<br />

Guernsey Christmas dinner!<br />

BUHO RESTAURANT<br />

FAT RASCAL CRAFT BAR & KITCHEN<br />

OCTOPUS RESTAURANT<br />

19


<strong>En</strong> <strong>Voyage</strong><br />

GUERNSEY<br />

WINTER ATTRACTIONS<br />

<br />

Little Chapel<br />

Open daily<br />

<br />

Oatlands Village<br />

Open daily 9am-5pm<br />

<br />

Mallard Cinema<br />

Open daily except Tuesdays<br />

<br />

Guernsey Museum & Art Gallery<br />

Open daily 10am-4pm<br />

<br />

German Occupation Museum<br />

Open daily 10am-1pm<br />

<br />

Guernsey Tapestry<br />

Open Thursdays only 11am-4pm<br />

THE LITTLE CHAPEL<br />

<br />

Beau Sejour Leisure Centre<br />

Open daily see website for details<br />

(beausejour.gg)<br />

<br />

Karting Guernsey<br />

Open Tuesday to Sunday 9am-5pm<br />

(booking required)<br />

<br />

Pirate Bay Adventure Golf<br />

Open daily 9am-9pm (9am-6pm Sundays)<br />

<br />

The Golf Club and the Driving Range at<br />

St Pierre Park Hotel<br />

Open daily 9am-9pm (9am-6pm Sundays)<br />

<br />

<br />

Guernsey Aquarium<br />

Open daily 9am-5pm<br />

Iris & Dora Art Studio<br />

Open daily 9am-5pm<br />

(10am-4pm Sundays)<br />

GERMAN OCCUPATION MUSEUM<br />

GUERNSEY MUSEUM & ART GALLERY<br />

<br />

Sausmarez Manor Subtropical<br />

Gardens and Sculpture Park<br />

Open daily 10am-4:30pm<br />

<br />

Guernsey Candles<br />

Open daily 9am-5:30pm<br />

<br />

The Coach House Gallery<br />

Open daily 11am-5pm<br />

<br />

Guernsey Freesia Centre<br />

Open daily 9am-5pm<br />

(10am-4pm Sundays)<br />

BEAU SEJOUR INDOOR TENNIS<br />

KARTING GUERNSEY<br />

<br />

Island-wide coastal fortifications<br />

ALL IMAGES ©VISITGUERNSEY<br />

20 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


FLY INTO<br />

CHRISTMAS<br />

THE UK’S BEST CHRISTMAS MARKETS,<br />

SHOPPING AND EVENTS ARE JUST<br />

A SHORT FLIGHT AWAY WITH AURIGNY.<br />

From ice-skating at a London icon to fairy-light<br />

covered Christmas markets and shopping in<br />

Manchester, Bristol, Southampton and beyond,<br />

fly into the Christmas spirit with Aurigny.<br />

BOOK<br />

NOW<br />

RESERVATIONS +44 (0) 1481 267267<br />

Facebook @AurignyAirServices<br />

GUERNSEY • ALDERNEY • BRISTOL • DINARD • EAST MIDLANDS • GRENOBLE † • LEEDS BRADFORD †<br />

LONDON GATWICK • LONDON STANSTED • MANCHESTER • NORWICH †<br />

• SOUTHAMPTON<br />

† Seasonal route.<br />

21


22 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


23


<strong>En</strong> <strong>Voyage</strong><br />

WHAT’S ON<br />

WHAT’S ON<br />

IN THE BAILIWICK?<br />

10 November<br />

BACK TO THE 1940S<br />

St Pierre Park Hotel<br />

Night includes UK act Jill Daniels<br />

who has been performing as a<br />

Vera Lynn tribute since the VE Day<br />

50th Anniversary Celebrations.<br />

The night includes a three-course<br />

meal, raffle and a 40s-style dress<br />

code or black tie. Tickets are £45pp<br />

and all proceeds go to GSPCA<br />

and CLIC Sargent young persons'<br />

cancer charity with a donation<br />

to the Royal British Legion.<br />

2, 16 & 23 November<br />

TENNERFEST TRIBUTE<br />

NIGHTS<br />

Cobo Bay Hotel<br />

Head to the Cobo Bay Hotel for<br />

an evening of great entertainment<br />

from top tribute acts and a<br />

delicious two-course dinner in the<br />

award-winning restaurant. <strong>En</strong>joy<br />

a Bruno Mars tribute act on 2<br />

November, Tina Turner on 16 and<br />

on 23 November, David Bowie.<br />

21 November<br />

DIGITAL MARKETING<br />

MEETUP – MANAGING<br />

SOCIAL MEDIA<br />

Digital Greenhouse<br />

A social media strategy has now<br />

become a standard feature of<br />

any communications plan. In this<br />

meet-up, look at how to choose<br />

networks, scheduling activity and<br />

tips and tricks that you can use to<br />

manage your campaigns. There’ll<br />

be examples of what’s worked for<br />

local businesses and advice about<br />

how you can build your presence.<br />

3-24 December<br />

CHRISTMAS CELEBRATION<br />

Le Friquet Garden Centre<br />

Beautiful displays, ice rink, Santa's<br />

grotto and tea with Santa are<br />

just some of the highlights of<br />

Chsristmas at Le Friquet.<br />

2-23 December<br />

THE PETIT TRAIN CHRISTMAS TOUR Albert Pier<br />

The Petit Train runs early evening<br />

Christmas tours in the three<br />

weeks leading up to Christmas.<br />

The Petit Train runs from Sunday<br />

to Wednesday and takes in the<br />

Christmas light displays around the<br />

Town including a slow and quite<br />

magical trip through the Pollet,<br />

High Street and Church Square.<br />

4-20 December<br />

LATE NIGHT CHRISTMAS<br />

SHOPPING<br />

Various<br />

Soak up the festive atmosphere and<br />

street entertainment in town each<br />

Thursday evening in December<br />

as shops stay open until 9pm. The<br />

Bridge also hosts its own shopping<br />

nights on Tuesdays, taking place on<br />

4, 11 and 18 December this year.<br />

17 December<br />

CHRISTMAS COURTYARD<br />

MARKET<br />

Folk & Costume Museum<br />

<strong>En</strong>joy a selection of local stall<br />

holders in the museum courtyard<br />

along with Christmas food, drinks<br />

and music at entertainment being<br />

offered throughout the evening<br />

from 4pm-8pm. The Christmas<br />

Shop at the museum will also be<br />

open, offering FREE mulled wine.<br />

22 December<br />

DISNEY CHRISTMAS MAGIC<br />

St James Concert Hall<br />

Returning for its third year, Aindre<br />

Reece-Sheerin presents the<br />

massively popular Disney Magic at<br />

St James Concert Hall as a matinee<br />

show. Face painting starts at 2pm<br />

and the main show at 3pm.<br />

24 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


TRAVEL TRIDENT ©VISITGUERNSEY<br />

16 November-<br />

21 December<br />

CHRISTMAS<br />

SHOP<br />

Folk & Costume<br />

Museum<br />

Get a taste of old Guernsey and<br />

get into the mood for Christmas<br />

with the Folk & Costume<br />

Museum Christmas Shop. <strong>En</strong>joy<br />

local products, quality traditional<br />

wooden toys and parlour games,<br />

and a wide range of bespoke<br />

chocolates and sweets as well<br />

as many more items ideal as<br />

Christmas gifts or stocking<br />

fillers. <strong>En</strong>try to the shop is free<br />

and in addition every Friday all<br />

customers will be able to partake<br />

in FREE mulled wine and mince<br />

pies. The shop is open 10am-<br />

4:30pm Tuesdays-Saturdays<br />

and 11am-3pm Sundays.<br />

24 November-<br />

16 December<br />

CHRISTMAS<br />

SHOPPING TRIPS<br />

Herm Island<br />

On Saturdays and Sundays<br />

between these dates, the Travel<br />

Trident offers £1 Christmas<br />

shopping trips to Herm for<br />

those departing and returning<br />

on the same day. Explore the<br />

island’s beautiful coastline,<br />

enjoy a meal at the Mermaid<br />

Tavern and grab some bargains<br />

from the gift shops. No prebooking<br />

available – tickets are<br />

available on the day of travel.<br />

WHAT’S ON<br />

ELSEWHERE?<br />

THE WIDER EARTH – IMAGE ©PRUDENCE UPTON<br />

THE WIDER EARTH<br />

2 October-30 December<br />

@The Natural History<br />

Museum, London<br />

A new theatre in the Jerwood<br />

Gallery at the Natural History<br />

Museum is the European premiere<br />

of award-winning drama The Wider<br />

Earth – a play about the story<br />

of the young Charles Darwin.<br />

The Wider Earth – a partnership<br />

project between Trish Wadley<br />

Productions, Dead Puppet<br />

Society and the Natural History<br />

Museum – features a cast of seven,<br />

remarkable puppetry, an original<br />

score and cinematic animations to<br />

bring to life uncharted landscapes<br />

in the theatrical event of 2018.<br />

thewiderearth.com<br />

MANCHESTER ICE RINK<br />

15-23 November<br />

@First Street, Manchester<br />

Manchester Ice Rink at First Street<br />

by Deansgate Locks is the perfect<br />

activity where friends and loved<br />

ones can skate under the stars<br />

whilst enjoying a wide variety of<br />

food, drink and entertainment<br />

options all in one location.<br />

manchestericerink.co.uk<br />

SHREK THE MUSICAL<br />

27 November-8 December<br />

@Mayflower Theatre,<br />

Southampton<br />

Following a record-breaking<br />

UK and Ireland Tour, the smash<br />

hit blockbuster is back – and<br />

larger than life. Based on the<br />

story and characters from the<br />

Oscar ® -winning DreamWorks<br />

Animation film, this hilarious and<br />

spectacular production turns the<br />

world of fairytales upside down<br />

in an all-singing, all-dancing,<br />

must-see musical comedy.<br />

mayflower.org.uk<br />

LONDON BOAT SHOW<br />

9-13 January<br />

@ExCel, London<br />

London’s biggest annual boat<br />

show brings together experts,<br />

traders and celebrities from<br />

the world of boating and water<br />

sports to showcase the latest<br />

nautical trends and upcoming<br />

developments at the waterfront<br />

location. Highlights of the 2018<br />

London Boat Show included the<br />

activity pool, where you could try<br />

out kayaking and stand-up paddle<br />

boarding for free, talks by Dee<br />

Caffari and Mike Golding, and live<br />

entertainment at the Beach Club.<br />

Plus more than 300 exhibitors<br />

showcased the latest marine<br />

must-haves, from technology and<br />

fashion to million-pound yachts.<br />

londonboatshow.com<br />

25


Travel<br />

CAPITAL<br />

CHRISTMAS<br />

From festive markets and ice skating to Santa<br />

spectaculars and twinkling lights, the capital<br />

is truly a Christmas wonderland.<br />

WINTER WONDERLAND<br />

IMAGE ©WINTER WONDERLAND<br />

One of the most popular Christmas events<br />

in London has got to be Winter Wonderland<br />

in Hyde Park. It’s free to enter and what’s<br />

more, there’s a family entrance that takes you<br />

straight in to Santa Land where you can enjoy<br />

children’s attractions, Christmas-themed rides<br />

and a free Santa’s Grotto, all without having<br />

to battle through the crowd on arrival.<br />

You’ll be spoilt for choice when it comes<br />

to food too with the Fire Pit, Bar Ice and<br />

Bavarian village to explore. No matter what<br />

time of day you visit, there’s a festive offering<br />

to suit. Why not pop in to Thor’s and release<br />

your inner Viking with food from the outdoor<br />

BBQ and a craft ale or two? Made up of three<br />

Scandinavian tipis and inspired by the Sami<br />

people of Lapland, this show-stopping venue is<br />

the perfect place to celebrate with mulled wine<br />

or hot chocolate alongside a roaring log fire.<br />

There are ticketed attractions inside to suit<br />

every taste, ranging from Peter Pan on Ice,<br />

Teletubbies Christmas Show and The Snowman<br />

Experience to Ice Sculpting workshops, Winter<br />

Wonderland Comedy Club and Cirque Berserk.<br />

These are very popular and tickets sell out<br />

quickly so it’s advisable to book ahead.<br />

Winter Wonderland is open from 23<br />

November-6 January and is open 10am-<br />

10pm every day except Christmas Day<br />

(Santa needs his rest after all).<br />

Another magical festive experience in London<br />

is ice skating. The Natural History Museum Ice<br />

Rink is located right in front of the much-loved<br />

South Kensington museum, the rink is surrounded<br />

by thousands of fairy lights and features a<br />

spectacular 30ft Christmas tree. It’s a scene<br />

straight out of your favourite Christmas movie.<br />

Having opened on 25 October it runs until<br />

6 January 2019 and is open from 10am-9pm.<br />

26 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


For something less energetic, head south of the<br />

river to try Backyard Cinema’s Snow Kingdom.<br />

You’ll enter through secret caves of ice and a<br />

frosty wonderland before settling in the grand<br />

ballroom to feast on popcorn and winter cocktails<br />

in the cosiest cinema winter has to offer.<br />

GREAT HALL WITH YULE BALL STAGE<br />

IMAGE ©WARNER BROS. STUDIO<br />

TOUR LONDON – THE MAKING OF HARRY POTTER<br />

Any Harry Potter fans out there? The Making<br />

of Harry Potter at Warner Bros. Studios near<br />

Watford offers a chance to experience Christmas<br />

in the Wizarding World and discover how filmmakers<br />

created fire, ice and snow that never<br />

melts as the studio tour undergoes a magical<br />

makeover for Hogwarts in the Snow.<br />

The Great Hall will be lined with Christmas trees and<br />

the long dining tables will be dressed as they were<br />

for seasonal feasts at Hogwarts with prop versions<br />

of roast turkeys, hams studded with cherries and<br />

even Christmas puddings surrounded by real flames.<br />

The stage in the Great Hall will be decorated as it<br />

was for the iconic Yule Ball and the Hogwarts castle<br />

model will be transformed with a layer of film-making<br />

snow. You’ll even be able to touch samples of the<br />

different types of ‘snow’ used during production.<br />

Hogwarts in the Snow runs from 17 November<br />

-27 January so there’s still time to catch it in the<br />

New Year.<br />

NATURAL HISTORY MUSEUM ICE RINK<br />

IMAGE ©TRUSTEES OF NATURAL<br />

HISTORY MUSEUM<br />

CHRISTMAS PUDDINGS<br />

IMAGE ©WARNER BROS. STUDIO<br />

TOUR LONDON – THE MAKING OF HARRY POTTER<br />

27


Travel<br />

L-R: PALM HOUSE ILLUMINATIONS IMAGE ©JEFF EDEN<br />

SYON ENCHANTED IMAGE ©SIMON HADLEIGH-SPARKS<br />

Be sure to add some sparkle to your trip and<br />

enjoy some after-dark magic. Start at Kew<br />

Gardens and embark on its illuminated trail<br />

– which boasts a million lights along the way –<br />

inspired by the gardens themselves. Highlights<br />

include a Cathedral of Light, 300 glowing origami<br />

boats on Kew’s lake and a show-stopping Palm<br />

House finale where the pond and glasshouse<br />

will spring to life with criss-crossing laser<br />

beams, jumping jets of light, and kaleidoscopic<br />

projections playing across a giant water screen.<br />

If you’re with little ones, they’ll be able to<br />

spot Santa and his helpers performing along<br />

the trail, and White Peaks will once again<br />

become a festival fairground with a Victorian<br />

carousel and other rides. As the trail comes<br />

to an end, you’ll be greeted with mulled<br />

wine, mince pies and other festive foods<br />

from a variety of stalls at Victoria Plaza.<br />

Sandra Botterell, Director of Marketing and<br />

Commercial <strong>En</strong>terprise, says, ‘This year’s<br />

extravaganza will be bigger and better than ever<br />

before. It will capture the magic of the last five<br />

years, but will also offer a unique experience, with<br />

a host of brand new breath-taking installations.<br />

I personally cannot wait to enjoy the 300 glowing<br />

origami boats floating on Kew’s beautiful lake.’<br />

Now a firm favourite on the London<br />

calendar, Christmas at Kew runs from<br />

5pm-10pm, 22 November-5 January.<br />

If you’re in London in November and after an<br />

early dose of festive spirit, head to Syon Park’s<br />

<strong>En</strong>chanted Woodland in West London which<br />

sees the 600-year-old gardens transformed by<br />

a display of lights and music. Now in its 13th<br />

year, the trail winds through the arboretum,<br />

past the 16th-century Syon House, and ends at<br />

the spectacular Great Conservatory. An array of<br />

lighting effects – from high-tech lasers to low-tech<br />

candles – will lead your way through the trees.<br />

<strong>En</strong>chanted Woodland runs from 9-25 November<br />

and timed entries start at 5pm (lights off at 9pm).<br />

GET YOUR SKATES ON<br />

NATURAL HISTORY MUSEUM<br />

25 Oct-6 Jan – nhm.ac.uk<br />

ICE RINK CANARY WHARF<br />

2 Nov-16 Feb – icerinkcanarywharf.co.uk<br />

HAMPTON COURT PALACE ICE RINK<br />

23 Nov-6 Jan<br />

– hamptoncourtpalaceicerink.co.uk<br />

TOWER OF LONDON ICE RINK<br />

23 Nov-6 Jan – toweroflondonicerink.co.uk<br />

ALEXANDRA PALACE YEAR-ROUND<br />

– alexandrapalace.com/ice-rink<br />

SKATE AT SOMERSET HOUSE<br />

WITH FORTNUM & MASON<br />

14 Nov-13 Jan<br />

– somersethouse.org.uk<br />

ELENA (EIGHT YEARS OLD) AND MILENA IN THE TUNNEL<br />

OF LIGHTS. CHRISTMAS AT KEW. IMAGE ©RBG KEW<br />

SKATE AT SOMERSET HOUSE WITH FORTNUM & MASON<br />

IMAGE ©DAVID JENSEN<br />

28 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


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29


<strong>En</strong> <strong>Voyage</strong><br />

30 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


<strong>En</strong> <strong>Voyage</strong><br />

Winter break<br />

ALDERNEY SNOW IMAGE ©ANNE-ISABELLE BOULON<br />

Frequently dubbed the<br />

hidden gem of the Channel<br />

Islands, Alderney offers<br />

a unique, peaceful and<br />

relaxing getaway choice.<br />

Book direct flights from<br />

the UK to Guernsey at<br />

aurigny.com<br />

ALDERNEY<br />

GUERNSEY<br />

HERM<br />

SARK<br />

UK<br />

FRANCE<br />

31


<strong>En</strong> <strong>Voyage</strong><br />

At just one and a half miles wide and<br />

three and a half miles long, you are never<br />

far from the charming town centre of<br />

Saint Anne or picturesque coastline. The<br />

island is host to a wide variety of events<br />

all year round and stunning natural<br />

heritage. It enjoys a mild climate and<br />

boasts 50 miles of walking paths, 12<br />

restaurants, seven stunning beaches and<br />

even a cinema. If you are planning on<br />

escaping for a few days this festive season<br />

or fancy a short burst of nature, culture<br />

and postcard-pretty vistas, Alderney<br />

could be just what the doctor ordered.<br />

13-14 December<br />

GEMINIDS METEORS<br />

The Geminids, which peak during mid-December<br />

each year, are considered to be one of the best<br />

and most reliable annual meteor showers. Gaze up<br />

as the moon sets after midnight and the brightest<br />

meteors glitter across the sky. Alderney is the<br />

perfect location to stargaze since the island is lowlying,<br />

with pristine air from across the Atlantic.<br />

15 December<br />

HOMECOMING DAY (PUBLIC HOLIDAY IN ALDERNEY)<br />

Get involved with local history by visiting the island<br />

on this special day. For the Channel Islands at the<br />

close of WWII, liberation could not come soon<br />

enough. Guernsey and Jersey saw the transition<br />

back to British control on 9 May, 1945, with the<br />

arrival of British warships and troops into St Peter<br />

Port and St Helier respectively. However, it took<br />

a further seven days before the few surviving<br />

local residents of Alderney received the same<br />

attention, and on 16 May Brigadier Snow landed<br />

to receive the occupying forces surrender. Yet the<br />

liberation story for Alderney was far from over.<br />

Unlike the other Channel Islands, the residents<br />

of Alderney had mostly fled before the advancing<br />

German forces arrived, either taking passage to the<br />

UK or Guernsey. It took almost six months of hard<br />

work by British forces and German POWs to make<br />

Alderney safe for the return of the islanders – which<br />

took place with the first boat back arriving<br />

on 15 December 1945. Alderney first<br />

formally recognised the importance<br />

of the date in 2005 when it made the<br />

Alderney Homecoming day a bank<br />

holiday to mark the 60th anniversary<br />

of the historic day.<br />

ALDERNEY DARK SKIES<br />

LOOKING<br />

AHEAD TO<br />

ALDERNEY<br />

EVENTS IN<br />

2019<br />

JANUARY<br />

1 New Year’s Day<br />

Water Festival<br />

26-27 Garden Bird Watch<br />

MARCH<br />

29-31 Alderney Literary Festival<br />

APRIL<br />

20-27 Alderney Heritage Week<br />

21 Bunny Express<br />

22 Shark Egg Hunt<br />

MAY<br />

5 Milk-a-Punch Sunday<br />

24-27 Alderney Performing<br />

Art Festival<br />

27 May-2 June Wildlife Week<br />

JUNE<br />

24-30 Blooming Alderney<br />

28-30 Fly-in<br />

32 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


23 December<br />

SANTA SPECIAL<br />

26 December<br />

BOXING DAY WALK<br />

Join Santa and his helpers on the only railway<br />

operating in the Channel Islands, with its two 1959<br />

London Northern Line Tube cars pulled and pushed<br />

by the Vulcan Drewry 0-4-0 diesel locomotive<br />

Elizabeth. The Santa Express will take you on a twomile<br />

journey from Braye Halt to Mannez Quarry. Each<br />

child will receive a small Christmas present and adults<br />

can enjoy a mince pie and glass of wine. The train<br />

departs from Braye Station. Departures are at 2pm<br />

and 3:15pm (adult return £6, child return £3, infants<br />

go free). More information at alderneyrailway.com.<br />

Fun Fact! Did you know that the railway’s first ever<br />

passengers were Queen Victoria and Prince Albert<br />

on a horse-drawn tender on 8 August 1854?<br />

Organised by the Alderney Wildlife Trust, the<br />

18th annual Boxing Day Walk is a fantastic way<br />

to escape the piles of wrapping paper and work<br />

off that second helping of Christmas pudding.<br />

Each year the route aims to take walkers to a<br />

seldom visited part of the island or somewhere<br />

that has recently been opened to the public or<br />

had work undertaken. No two walks are the same<br />

and you’ll visit historic sites as well as taking in<br />

some of the island’s most beautiful scenery.<br />

The walk always finishes with mulled wine<br />

and Ingrid’s, (owner of St. Anne’s Guest House)<br />

delicious hand-crafted mince pies. The walk costs<br />

£6 for adults, £3 for children, lasts approximately<br />

two hours and covers around 3-4 miles of<br />

winding paths with some step sections.<br />

JULY<br />

1-12 Alderney Food<br />

& Drink Festival<br />

AUGUST<br />

3-11 Alderney Week including<br />

Rock the Rock Concert<br />

24-26 Wildlife Festival<br />

27 Wildlife Fayre<br />

31 Annual Half Marathon<br />

SEPTEMBER<br />

12-14 Annual Motor Sprint<br />

& Hill Climb TBC<br />

TBC<br />

TBC<br />

OCTOBER<br />

TBC<br />

Annual Alderney<br />

Air Races<br />

Alderney 2 Day<br />

Trials Competition<br />

Angling Festival<br />

NOVEMBER<br />

TBC Woodland Week<br />

DECEMBER<br />

13-14 Geminids Meteors<br />

15 Homecoming Day<br />

23 Santa Special Train Ride<br />

26 Boxing Day Walk<br />

33


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34 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


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35


<strong>En</strong> <strong>Voyage</strong><br />

MAP MAN<br />

When you are asked, ‘What does your island look like’,<br />

do you think of a map? Does the jagged, triangular<br />

landmass of Guernsey spring to mind?<br />

According to Martin Morgan,<br />

maps are ingrained within us.<br />

Maps are more than just practical<br />

documents, but contain the<br />

personal experiences of the artist,<br />

hidden stories and curiosities.<br />

This is why Martin, founder of the<br />

Clear Vue Publishing Company<br />

and Extraordinary Editions, has<br />

put maps centre stage in his<br />

new book, The Cartographic<br />

History of the Channel Islands.<br />

'What’s interesting is how the<br />

shape of your island is etched<br />

on your heart. People only need<br />

to see an outline to go “That’s<br />

Guernsey,” or “That’s Jersey.”<br />

The image in everyone’s mind<br />

may not be accurate, of course,<br />

but it’s there,’ he said. The book,<br />

which will be published in spring<br />

2019, will be a beautifully crafted<br />

collection of maps charting 2,000<br />

years of the world’s changing<br />

perceptions of the Channel<br />

Islands, and will include works by<br />

some of the principal map-makers<br />

of their day, from Wagenhauer and<br />

Mercator to Bellini and Faden.<br />

‘The plan is to tell the story<br />

of our islands entirely in maps<br />

– from the very earliest to the<br />

very latest, creating a unique<br />

look at our history,’ said Martin,<br />

who’s been wanting to compile<br />

the book for a long time.<br />

The 60 year old was born in<br />

Guernsey and is the son of former<br />

Advisory and Finance Committee<br />

President Conseiller Peter Morgan.<br />

Schooled in the UK, where he<br />

lives today, he began his career<br />

as an editor in the feature film<br />

industry, fastidiously piecing<br />

together reels upon reels of film.<br />

‘It’s like piecing together a<br />

giant jigsaw puzzle. You need<br />

a lot of patience and an eye for<br />

small details, although digital<br />

film has changed all that. But<br />

I was happiest in the cutting<br />

room – watching people film is<br />

the most boring thing on earth.’<br />

It’s Martin's keen attention to<br />

detail that has made his limited<br />

edition publications more than just<br />

valuable historical records of often<br />

rarely before seen material, but<br />

works of art in themselves. They<br />

are handmade by craftsmen using<br />

traditional materials, each element<br />

having been meticulously selected<br />

and tested. Many long hours go<br />

into their print and construction,<br />

which pale in comparison to<br />

the years spent methodically<br />

researching and compiling the<br />

content. Each new publication<br />

is more than just a book release,<br />

it’s a cause for celebration.<br />

‘There is a lot of trial and<br />

error with regards to what<br />

goes in and how it looks. The<br />

designs are a serious piece of<br />

engineering because there is an<br />

awful lot of paper required, and<br />

I want to make them heirloom<br />

quality. I want these books to<br />

be looked at and enjoyed for<br />

hundreds of years,’ Martin said.<br />

‘I do it because I like<br />

making things and I enjoy<br />

being creative. It’s the same<br />

reason why I got into film.’<br />

It was after Martin had swapped<br />

film for TV, working for the History<br />

Channel, that he produced a<br />

three-part documentary, The<br />

Occupation of the Channel<br />

Islands. While researching,<br />

he came across The Festung<br />

Guernsey, an historical record/<br />

operating manual commissioned<br />

by German occupying forces. This<br />

spectacular collection of articles,<br />

instructions, photographs, hand<br />

-painted maps and watercolour<br />

panoramas took Martin’s career<br />

in an unexpected new direction.<br />

‘Quite simply, I wanted to own<br />

a copy for myself. But there are<br />

only three copies – the Royal<br />

Court has one, but it’s incomplete,<br />

and the Priaulx Library has some<br />

chapters and the Guernsey<br />

Archive has some too. There<br />

wasn’t a complete copy.’<br />

'WHAT’S INTERESTING IS HOW<br />

THE SHAPE OF YOUR ISLAND<br />

IS ETCHED ON YOUR HEART.<br />

PEOPLE ONLY NEED TO SEE<br />

AN OUTLINE TO GO “THAT’S<br />

GUERNSEY,” OR “THAT’S JERSEY.”<br />

36 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


Compiling and publishing a<br />

definitive version took more than<br />

seven years and out of it came<br />

Clear Vue Publishing Company,<br />

and later, Extraordinary Editions,<br />

which have since become<br />

award-winning publishers for<br />

rare and unpublished material.<br />

After Festung came The<br />

King’s Survey of the Channel<br />

Islands 1680, The Guernsey Lily,<br />

The SAS War Diary, Waterloo<br />

1815 and, most recently, The<br />

RAF Centenary Anthology.<br />

‘Waterloo was our first foray<br />

into anthology. I approached<br />

the content from the mindset<br />

of if I was a 16 year old whose<br />

father died on the battlefield,<br />

I would want to know every<br />

scrap of information about what<br />

happened in those five days.<br />

‘I narrow down the content by<br />

using content that works two or<br />

three times or more – they have<br />

to double up and offer more<br />

than one angle,’ said Martin.<br />

‘If I had to choose a favourite,<br />

it would probably be the Legge<br />

Report. It is the most beautiful<br />

book about the Channel Islands<br />

ever published. I just get such great<br />

pleasure when I open it up. And<br />

that’s what I aim for with every<br />

one of my books – I want them<br />

to stand up to repeat reading, to<br />

be looked at and enjoyed time<br />

and time again, and to be passed<br />

down through the generations.’<br />

To order your own copy of<br />

A Cartographic History of the the<br />

Channel Islands, or to find out<br />

more about any of Martin’s books,<br />

visit extraordinaryeditions.com.<br />

37


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this winter?”<br />

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plus buy back available from BATIF in the Guernsey Information Centre<br />

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38 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


LONDON> CONNECTING<br />

Travel<br />

SPONSORED BY<br />

CITIES AND<br />

SLOPES<br />

SKIERS IN KUEHTAI INNSBRUCK TOURISMUS<br />

©AUSTRIAN NATIONAL TOURIST OFFICE/DANIEL ZANGERL<br />

Austria provides a wonderful combination of<br />

spectacular alpine landscapes and inspiring culture.<br />

Although there is lots to experience whatever the<br />

season, powdery snow and magical Christmas markets<br />

make for an unforgettable winter break.<br />

39


Travel<br />

LONDON>CONNECTING<br />

Austria is a landlocked German-speaking country<br />

in central Europe with a population of around<br />

8.8 million people. It’s a republic comprised of<br />

nine federal states, all of which have their own<br />

distinct culture. Austria is largely mountainous and,<br />

along with its neighbour Switzerland, is the winter<br />

sports capital of Europe. However, its historic<br />

cities and rich culture are also a huge draw.<br />

HOW TO GET THERE<br />

Aurigny operates regular flights to Gatwick and<br />

both easyJet and British Airways fly to Vienna,<br />

Innsbruck and Salzburg. Do check their websites,<br />

as easyJet does not fly to Salzburg every day in<br />

December, nor does BA fly daily to Innsbruck.<br />

The flight time to all destinations is around two<br />

hours and Austria is one hour ahead of GMT.<br />

WHEN TO GO<br />

The best time to visit Austria depends on whether<br />

you are heading to the mountains or planning a<br />

city break. The mountain resorts have two tourist<br />

seasons: one for winter sports fans and the other for<br />

summer hikers, whilst the cities are popular all year<br />

round. Vienna is particularly busy over Christmas,<br />

New Year and Fasching, the ball season, and the<br />

Salzburg Festival takes place in July and August.<br />

If you’re skiing, you can pretty much guarantee a<br />

good covering of snow from November to April..<br />

WHERE TO STAY<br />

In Vienna, the Guesthouse has a fantastic location<br />

in Albertinaplatz. The building was once a bland<br />

youth hostel but was transformed by local architect<br />

Arkan Zeytinoglu and designer Terence Conran<br />

into a light, airy, stylish hotel. The Grätzlhotel is<br />

great value: the Urbanauts, a group of dynamic<br />

architects, established a new hotel concept by<br />

converting empty ground-floor shops into five<br />

unique places to stay. Each of the industrial-styled<br />

lofts comes with use of two bikes and access to<br />

a network of local ‘fellows’ who will recommend<br />

restaurants or show guests around the city.<br />

In Salzburg, Boutique Hotel am Dom is a stylish<br />

townhouse with a contemporary feel, located within<br />

easy walking distance of the main city sights. Set in<br />

a walled garden in the suburb of Aigen, Villa Trapp<br />

is the former home of the real von Trapp family.<br />

Although it didn’t appear in the film, Baron Georg,<br />

Maria and the family lived here from 1923 to 1938.<br />

And with rooms from £66 per night, it’s good value.<br />

If you’re planning a skiing or snowboarding<br />

holiday, there are some fantastic resorts within<br />

an hour’s drive of Innsbruck airport. Alpbach and<br />

Obergurgl are great for beginners and families,<br />

whilst Sölden – the backdrop of the Bond film<br />

Spectre – is known for its reliable snow. Alpbach’s<br />

Romantik-Hotel Böglerhof has been run by the<br />

Duftner family for three generations; guests<br />

can enjoy free wine tasting in the old cellar bar.<br />

Chalet Verwall in Obergurgl sleeps 35 guests in<br />

family suites and is found just off the main village<br />

street. In Sölden, Hotel Erhart is a contemporary<br />

hotel in a quiet location with its own spa and free<br />

entry to the pool at the nearby Freizeit arena.<br />

EATING & DRINKING<br />

Wherever you eat, the love of local, seasonal<br />

ingredients shines through. Traditional specialities<br />

include Wiener Schnitzel, tenderised veal or pork<br />

fried in breadcrumbs, and Jägerschnitzel, served<br />

with a sauce. Potato goulash is made with sausages<br />

rather than beef and is delicately flavoured with<br />

caraway and paprika, whilst Tiroler Gröstl is a bacon,<br />

onion and potato fry-up that’s perfect after skiing.<br />

Austria is renowned for its cakes and pastries.<br />

Apfelstrudel consists of delicate layers of crisp<br />

©AUSTRIAN NATIONAL TOURIST OFFICE<br />

VIENNA – DANUBE CANAL ÖSTERREICH WERBUNG/VOLKER PREUSSER<br />

40 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


©AUSTRIAN NATIONAL TOURIST OFFICE/TOBOGGANING AT<br />

PINNIS VALLEY TVB STUBAI TIROL/ANDRE SCHÖNHERR<br />

©AUSTRIAN NATIONAL TOURIST OFFICE/SAALBACH<br />

HINTERGLEMM – REFRESHMENT ON THE HIKING TOUR<br />

TOURISMUSVERBAND SAALBACH HINTERGLEMM<br />

©AUSTRIAN NATIONAL TOURIST OFFICE/CHRISTMAS MARKET IN<br />

VIENNA/RATHAUSPLATZ ÖSTERREICH WERBUNG/<br />

HARALD EISENBERGER<br />

GETTING THERE<br />

FROM GUERNSEY<br />

GATWICK<br />

CONNECTS<br />

Depending on which Austrian city you are<br />

flying to, it should be possible to get there<br />

and back from Guernsey without staying<br />

overnight in Gatwick. For example, you<br />

could get the 17:00 easyJet flight to<br />

Vienna and return on the 12:15, or you<br />

could fly BA to Innsbruck at 14:50 and<br />

return on the 12:50. However, staying the<br />

night before at an airport hotel allows you<br />

to maximise your time away – holidays<br />

begin once you arrive at Gatwick!<br />

Looking for a quick and easy way to<br />

transfer your luggage?<br />

​For hassle-free transfers of your baggage<br />

from Aurigny to onward destinations, and<br />

even your onward boarding card, why<br />

not try out the flight connections service​, ​<br />

GatwickConnects?<br />

Search ‘GatwickConnects’ on<br />

gatwickairport.com​for more information.​<br />

pastry with an apple and raisin filling, and Salzburger<br />

Nockerln is a baked vanilla soufflé designed to<br />

resemble the peaks of the Alps. There are around<br />

60 varieties of torte, of which the most famous<br />

is the glossy, chocolate Sacher Torte. These are<br />

best served with a caffeine fix: coffeehouses<br />

are an integral part of Viennese culture.<br />

WHAT TO DO<br />

Built as the seat of the Habsburg Empire, Vienna<br />

oozes imperial nostalgia. At the Hofburg you can<br />

listen to the Vienna Boys’ Choir sing Mass from mid-<br />

September to June at 9.15am, and do try to catch a<br />

performance at the Spanish Riding School: go to<br />

srs.at to book tickets. In the MuseumsQuartier the<br />

original buildings are enhanced by some striking<br />

contemporary additions and with plenty of good<br />

cafés, this area provides a focus for Vienna’s cultural<br />

life. If you don’t have time for all the museums, pick<br />

the Leopold, which has work by Klimt and the world’s<br />

largest collection of works by Egon Schiele.<br />

Next you might take in a guided tour of the<br />

catacombs at the Gothic Stephansdom, and you<br />

should definitely climb the south spire to admire<br />

the view. Judenplatz is dominated by the Holocaust<br />

Memorial by British sculptor Rachel Whiteread, and the<br />

Museum Judenplatz is well worth a visit. If you’re in the<br />

city in December, the Viennese Christmas Market in<br />

front of the City Hall is an unforgettable highlight. And<br />

do make time for coffee and cake in one of Vienna’s<br />

ornate coffeehouses.<br />

The Gothic and Baroque city of Salzburg has a<br />

medieval core and also offers plenty of outdoor<br />

activities, like hiking, skiing and climbing. Wolfgang<br />

Amadeus Mozart was born here, and you can visit<br />

Mozarts Geburtshaus, where the musical prodigy<br />

was born in 1756 and lived until the age of 17.<br />

Over the Salzach River is Mozarts Wohnhaus, the<br />

family home from 1773-1787. The Original Sound<br />

of Music Tour takes in the locations where the<br />

famous musical was filmed, and is a lot of fun.<br />

The tour stops for an hour in Mondsee, where the<br />

wedding was filmed in the cathedral. Salzburg’s<br />

Christmas Market, dating back to the 15th century,<br />

is located at the foot of the Hohensalzburg<br />

fortress and around the Cathedral of Salzburg.<br />

If you are skiing, Alpbach, with its authentic wooden<br />

houses, regularly wins prizes as the prettiest village in<br />

Austria. British regimental ski teams have trained here<br />

for 60 years and there are 109km of slopes served by<br />

46 lifts in the two valleys that make up Ski Juwel<br />

Alpbachtal Wildschönau. Sölden and Obergurgl are<br />

located in the Ötz valley, where in 2017 a new<br />

10-person Giggijoch gondola was opened, capable<br />

of uploading 4,500 people an hour. Sölden is not the<br />

prettiest resort but it offers a more lively nightlife than<br />

family-friendly Obergurgl. If you fancy a day off from<br />

snowy pursuits take a trip to Innsbruck, which has a<br />

rich history. The centerpiece of the medieval old<br />

town is the Goldenes Dachl, an iconic, circa-1500<br />

landmark with an elaborate Gothic balcony and<br />

copper-tiled roof.<br />

For all your currency needs, order and pay online<br />

at Batif.gg or call the BATIF team on 01481 723069.<br />

41


ST PIERRE PARK<br />

HOTEL, SPA & GOLF RESORT<br />

ST PETER PORT, GUERNSEY<br />

Guernsey’s<br />

premеr spa<br />

retreat<br />

<br />

This winter, escape the cold and soak<br />

in the warmth of our heavenly spa.<br />

Following a £2.5 million refurbishment, the<br />

spa at St Pierre Park is the perfect place to<br />

relax, unwind and get away from it all. Winner<br />

of the Good Spa Guide’s ‘Best Spa in the<br />

Channel Islands’ 2016 and 2017, our facilities<br />

include a breath-taking indoor swimming pool,<br />

outdoor spa pool, marble steam room, dual<br />

aspect volcanic stone sauna, five treatment<br />

rooms offering treatments from top product<br />

houses, a relaxation room and stunning views<br />

overlooking the lake and grounds.<br />

Book now to treat yourself<br />

and a loved one to a day of<br />

pampering and indulgence,<br />

or purchase one of our spa<br />

day vouchers for a truly<br />

special gift experience.<br />

St Pierre Park Hotel, Spa & Golf Resort Rohais, St Peter Port, Guernsey GY1 1FD<br />

01481 728282 stpierrepark@handpicked.co.uk handpicked.co.uk/stpierrepark<br />

42 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine<br />

HOTELS<br />

BUILT FOR PLEASURE


Shopping<br />

SPECIAL FEATURE<br />

Fly&Buy<br />

Christmas is almost upon us and we can’t<br />

get enough of it. If you’re heading off on<br />

a Christmas shopping trip, <strong>En</strong> <strong>Voyage</strong><br />

provides the best tips on where to get<br />

everything on your Christmas list.<br />

45 GUERNSEY<br />

A small but perfectly formed island boasting<br />

cobbled shopping streets and artisan stores<br />

makes for a stunning shopping destination.<br />

49 BRIGHTON<br />

The bohemian city of Brighton is home to<br />

hundreds of independent stores as well as<br />

big name stores and outlet shops.<br />

53 MANCHESTER<br />

Manchester is an appealing alternative to<br />

London and Southampton for a weekend<br />

Christmas shopping break.<br />

57 BRISTOL<br />

Bristol is a vibrant city where shopping,<br />

festive markets and enchanting events<br />

come together to create a magical shopping<br />

destination.<br />

61 LONDON<br />

From illuminated department stores to<br />

Christmas markets, the capital has everything<br />

you need for Christmas while enjoying some<br />

magnificent festive displays.<br />

43


HAVE YOURSELF A<br />

AT THE CAVE!<br />

Find 1000s of Christmas savings across Toys,<br />

Cookware, Electrical, Furniture, Homeware,<br />

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LOVE GREAT SERVICE<br />

Please call 728469<br />

LES CANUS ROAD, CAPELLES, GY2 4UJ • MON-SAT 8:30AM-5:30PM<br />

44 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


Shopping<br />

Fly&Buy<br />

GUERNSEY<br />

If you are planning on doing<br />

a bit (or a lot) of Christmas<br />

shopping while in Guernsey,<br />

there’s plenty of choice for<br />

all the family.<br />

Book direct flights from<br />

the UK to Guernsey at<br />

aurigny.com<br />

ALDERNEY<br />

GUERNSEY<br />

HERM<br />

SARK<br />

UK<br />

FRANCE<br />

From the young to the more senior members,<br />

whether you want to add to their toy box,<br />

wardrobe, or jewellery collection, the island –<br />

and in particular St Peter Port (or Town as it's<br />

known by the locals) – has lots to offer. There<br />

are many family-run, local, and independent<br />

businesses with everything from stocking fillers<br />

to unique gifts. There are some hidden gems<br />

out of Town too.<br />

Eleven, where designer items are brought in<br />

from all over the world, is located in the heart of<br />

St Peter Port. Organic cotton textile quilts from<br />

India and beautiful glass from artisans in Valencia,<br />

mingle with sustainable oak cheeseboards, lovely<br />

woollen throws and sturdy tidal clocks made right<br />

here in Britain. Homegrown talent from Katie<br />

Meader’s Round Chimney Pottery, Meg Bailey’s<br />

wonderfully illustrated books depicting local<br />

adventures of Percy, Polly and Pip, and Louise<br />

Waterman’s fused glassware are sought after<br />

items that have global appeal. There is so much<br />

on offer you should definitely take a look while<br />

you're shopping for the ladies in your life.<br />

45


Shopping<br />

Fly&BuyGUERNSEY<br />

The Bird Box in Mill Street is a small shop that sells Chris<br />

Bale's stunning bird photography and has expanded its<br />

range of products to cover several other bird-related<br />

pretty things. Cards, jewellery, cushions, gift vouchers and<br />

calendars, all of which could land you the perfect gift<br />

for just about anyone with an interest in nature or a<br />

love of birds.<br />

Another favorite among locals and visitors alike is Indica<br />

in Le Pollet. Indica offers a mix of contemporary gifts and<br />

trend-led homeware, stocking new and unusual finds<br />

alongside established favourites. This family-run business<br />

is the perfect place to shop if you are looking for a gift for<br />

someone special with throws, candle holders, scented<br />

sticks, and kitchen items to name but a few.<br />

If you’re looking for something to pass down the<br />

generations Evie & Me, located in Market Street,<br />

offers bespoke pieces of furniture to small decorative<br />

accessories; products are sourced from small individual<br />

designer makers as well as well-known brands. Evie & Me<br />

also provides a made-to-measure soft furnishing service<br />

as well as many fabrics suitable for upholstery.<br />

If you’re shopping for the newest addition to a family,<br />

Creasey's nursery department, located in Le Bordage,<br />

has everything you’d expect to find in a one-stop nursery<br />

shop with brands such as iCandy, Nana’s Manners, Snüz,<br />

Mamas & Papas, Great Little Trading Co., Joie Baby, Skip<br />

Hop, Baby Jogger, and Maxi Cosi. You can buy anything<br />

from blankets to wallpaper and car seats to cots.<br />

For the older kids there’s Holeshot, which also stocks<br />

men’s clothes and footwear with brands such as Animal,<br />

Alpinestars, Oakley, Reef and Oxbow.<br />

Heading out of St Peter Port now to Aladdin’s Cave, one<br />

of the island’s real retail successes. An independently run<br />

family business with over 40,000 items on its shelves<br />

offering everything from homeware, cookware and<br />

outdoor goods to furniture and electrical. The Cave – as<br />

it’s fondly known locally – is also home to the biggest<br />

range of toys and a newly opened café. So why not grab<br />

some presents for the little ones and have some lunch<br />

while you’re there?<br />

If you’ve got time to head on out to the coast there’s a<br />

secret gem that’s perfect for stocking fillers and, perhaps<br />

for the more senior members of your family, an old<br />

school haberdashery. Cobo Village Centre is also a<br />

family-run business which overlooks one of the most<br />

stunning views on the island’s west coast, especially at<br />

sunset. If you’re looking for classic sweet treats that you’ll<br />

remember fondly from your childhood, this is the place<br />

to come. You’ll probably find yourself thinking ‘I’ve never<br />

seen that before,’ and downstairs where there’s a vast<br />

selection of yarn, buttons, and material, you’ll take a walk<br />

back in time.<br />

WHETHER YOU’RE VISITING THE<br />

ISLAND FOR WORK OR PLEASURE,<br />

IT’S WORTH NOTING THAT MANY<br />

GOODS ARE PRICED EXTREMELY<br />

COMPETITIVELY IN GUERNSEY, AS<br />

EXCISE DUTY RATES ARE LOWER<br />

THAN THOSE IN THE UK.<br />

SANTA’S SECRET<br />

Head out of St Peter Port to the<br />

higher parishes where one of<br />

Guernsey’s leading independent<br />

jewellers, Becky Rowe Jewellery<br />

is located.<br />

Becky produces unique, handfinished<br />

pieces, and creates<br />

stunning bespoke jewellery.<br />

At My-D House, Grande Rue,<br />

St Martin's you’ll find something<br />

for anyone with an appreciation<br />

for jewellery. Whether it's a<br />

piece with a vintage feel or<br />

something quirky and fun –<br />

Becky perfectly captures exactly<br />

what you are trying to say. Becky<br />

will create something unique<br />

to you – or the person you’re<br />

gifting it to – breathing new life<br />

into an heirloom piece of family<br />

jewellery by transforming it into<br />

something more modern.<br />

46 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


GIFT IDEAS<br />

HAND<br />

LUGGAGE<br />

IN THE<br />

SUITCASE<br />

Round Chimney Pottery is a local ceramics<br />

business creating hand-decorated jugs, mugs<br />

and quirky sculptures. Founder Katie Meader<br />

decorates and dips each piece by hand, then<br />

fires it all in her little hobby kiln at home. All<br />

pieces are decorated with Katie’s original<br />

designs – many inspired by all things ‘Guern’<br />

such as donkeys, cows and our famous<br />

dairy produce.<br />

Stock items can be found at Eleven in the<br />

Commercial Arcade, Cadeaux at Cobo or<br />

Guernsey Picture Framers and Art Gallery<br />

opposite the Vale Church.<br />

roundchimneypottery.com<br />

Pop in to Martin & Martin, 20 Commercial<br />

Arcade, and pick up a piece of Patois jewellery<br />

as a stunning reminder of the Bailiwick. The<br />

Patois collection – brought to you exclusively<br />

by Paul Martin and his team – takes inspiration<br />

from Guernsey’s variant of the Norman<br />

language, Guernésiais.<br />

patoisjewellery.com<br />

RELAX THIS CHRISTMAS<br />

Treatments and shopping all in one place!<br />

If you are looking for gifts for family and friends,<br />

our fantastic range of skin and beauty products,<br />

100% essential oil therapeutic candles, and beautiful<br />

gift sets in our salon all make an ideal treat.<br />

Treatment vouchers are also available.<br />

Visit www.willowtreebeauty.co.uk for more.<br />

Free delivery to UK on all online orders over £30.<br />

SPA FIND • IMAGE SKINCARE • YOUNGBLOOD • ORLY • SUNESCAPE • WILDHEART ORGANICS<br />

ONLY 2 MINUTES FROM GUERNSEY AIRPORT! TO BOOK A TREATMENT CALL 01481 237844<br />

47


48 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


Shopping<br />

Fly&Buy<br />

BRIGHTON<br />

Brighton up your Christmas<br />

shopping with easy access to one<br />

of the UK’s most vibrant cities via<br />

Aurigny’s London Gatwick link.<br />

Brighton is a shopper’s paradise,<br />

especially if you’re looking for<br />

something you can’t find on<br />

every High Street in the land.<br />

It couldn’t be easier to get to Brighton from<br />

Gatwick Airport. Just hop on a train at South<br />

Terminal and you’ll be there in as little as 25<br />

minutes. From quirky independent shops<br />

to big-name stores, Brighton has it all.<br />

THE LANES<br />

For thoughtful, individual gifts, make a beeline<br />

for the maze of alleyways that comprise the Lanes.<br />

Once the centre of the sleepy fishing village of<br />

Brighthelmstone, this historic area is now home<br />

to a host of independent shops. Highlights<br />

include galleries ART5 and Kellie Miller Arts and,<br />

for the smallest people in your life, Loula and<br />

Deer for lovely toys and accessories. For older<br />

recipients, seek out unique jewellery at Fidra<br />

and JJ Flaunt, hats at Tegen Accessories and<br />

gorgeous bags and jackets at Spectrum Leather.<br />

Those with a sweet tooth will love Julien Plumart<br />

Boutique’s amazing macarons and meringues,<br />

and Choccywoccydoodah's Mothership store is a<br />

sight to behold. If you need a break, pop upstairs<br />

to the Bar du Chocolate café. In the heart of the<br />

Lanes is Hanningtons Estate, which is currently<br />

undergoing a transformation. Already home to<br />

brands such as White Company, Cath Kidston<br />

and Kurt Keiger, Habitat opened its first citycentre<br />

store in 10 years here in October and more<br />

exciting shops will open in January 2019.<br />

49


Shopping<br />

Fly&BuyBRIGHTON<br />

NORTH LAINE<br />

Nearby North Laine is the bohemian quarter with<br />

more than 300 independent shops selling a great mix<br />

of ethical, exotic and kitsch wares. You’ll find some<br />

vibrant street art in the North Laine too, including a<br />

replica of Banksy’s ‘Kissing Coppers’ – the original<br />

was removed and sold at auction for £345,000 in<br />

2014. You can buy locally made jewellery, sculpture,<br />

ceramics, glass, metalwork and paintings in this area.<br />

For example, Sculpture24 sells sculptures made using<br />

found objects, and Rin-Tin-Tin specialises in original<br />

advertising material and ephemera. If it's fashion<br />

you're after, there’s an impressive array of up-andcoming<br />

designers, vintage chic and vegetarianfriendly<br />

shoes. Check out Snooper’s Paradise,<br />

Starfish and Beyond Retro. Posh Totty Design offers<br />

beautiful handmade jewellery at affordable prices,<br />

whilst Appendage and Little Beach Boutique both<br />

have a fantastic selection of homeware and gifts.<br />

LONDON ROAD<br />

Just north of the city centre, London Road has<br />

become a hive of activity with its independent shops<br />

and the recent regeneration of the Open Market,<br />

Brighton's only covered market. With a strong focus<br />

on locally produced foods and ethical products,<br />

you’ll find traditional market stalls alongside cafés,<br />

clothing, antiques and more. Twisted Rainbow<br />

sells printed clothing and skateboard accessories,<br />

and the Flying Saucer is a café specialising in<br />

fine loose-leaf teas and artisan coffee.<br />

BRIGHTON MARINA AND KEMPTOWN<br />

Brighton Marina offers a range of fantastic stores<br />

with the backdrop of a stunning quayside location. It’s<br />

home to the UK’s largest fair-trade shop, Lovethatstuff,<br />

and Laughing Dog is an art gallery, gift shop and café.<br />

East of the city centre and stretching as far as the<br />

Marina, Kemptown – home of Brighton’s thriving gay<br />

quarter – has a buzzing atmosphere and an eclectic<br />

range of shops. The Vintage Workshop is worth a visit<br />

for antique collectibles, vintage haberdashery and<br />

clothing. Kemptown Trading Post is a bohemian market<br />

with lots of stalls and cabinets housing unusual finds.<br />

CHURCHILL SQUARE<br />

For brands you know and love, Churchill Square is a<br />

10-minute walk from the station and has over 80 shops,<br />

restaurants and cafés under one roof. Popular retailers<br />

include Zara, Topshop, Pull & Bear, Next and<br />

Debenhams. Build-a-Bear Workshop allows you to<br />

make a one-of-a kind cuddly toy with the addition of<br />

scents, sounds, outfits and accessories – you can even<br />

make a wish before putting in its heart. Smiggle is<br />

Australia’s most colourful stationery brand; as well as<br />

school supplies you’ll find bags, keyrings, watches and<br />

clocks, lunchboxes and bottles. Flying Tiger<br />

Copenhagen is chock-full of gifts for all ages: with<br />

homeware, stationery, party goods and more, you’re<br />

bound to find something quirky and original.<br />

SANTA’S SECRET<br />

Posh Totty Designs is the<br />

original hand-stamped<br />

personalised jewellery company.<br />

Its founder, Alice, learnt the art<br />

of jewellery making in Mexico<br />

and used her new-found skills<br />

to start stamping a set of steel<br />

alphabet stamps onto tin<br />

cans from her kitchen table.<br />

Fourteen years later, it still<br />

uses its, now signature, handstamping<br />

technique and all<br />

its jewellery is made to order<br />

in the Brighton workshop.<br />

If you head to the Sydney<br />

Street shop before 2.30pm,<br />

they can make and personalise<br />

your jewellery in sterling silver,<br />

for collection the same day!<br />

poshtottydesigns.com<br />

50 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


GIFT IDEAS<br />

HAND<br />

LUGGAGE<br />

IN THE<br />

SUITCASE<br />

Looking to get something for someone with<br />

a sweet tooth? Choccywoccydoodah – born<br />

and bred in Brighton and made famous by the<br />

TV show of the same name – is a colourful<br />

chocolatier and boutique shop elevating<br />

chocolate to an art form. Located in the heart<br />

of Brighton Lanes, you can purchase wonders<br />

such as giant jazzies, chocolate popcorn lollies<br />

and chocolate marshmallow slabs.<br />

Why not pop up to the Bar du Chocolate<br />

café for a hot chocolate while you’re there?<br />

Available in milk, dark and white, it’s a great<br />

winter warmer for serious chocoholics!<br />

choccywoccydoodah.com<br />

Oh So Swedish Arts & Crafts is a highlight,<br />

on Kempton sells handmade, recycled and<br />

upcycled treasures plus items made of real<br />

Brighton beach driftwood. The Swedish studio<br />

and workshop is right on Brighton Seafront,<br />

just east of the iconic Brighton Pier, and sells a<br />

surprising selection of handmade unique and<br />

quirky Scandinavian products.<br />

ohsoswedish.net<br />

CHRISTMAS SHOPPING IN BRIGHTON<br />

IMAGE ©VISITBRIGHTON<br />

51


FABULOUS FESTIVE FAYRE<br />

Deliciously indulgent dining and superior afternoon teas served throughout the festive season.<br />

www.dukeofrichmond.com<br />

THE<br />

RED CARNATION<br />

HOTEL COLLECTION<br />

52 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


Shopping<br />

Fly&Buy<br />

MANCHESTER<br />

Christmas is almost upon us and<br />

whether you’re one of those<br />

highly organised souls who<br />

finishes shopping by mid-October,<br />

or you invariably find yourself<br />

frantically hitting the shops in<br />

cold sweats each Christmas Eve,<br />

Manchester has you sorted.<br />

Not counting the award-winning Christmas<br />

markets and in the Arndale Centre, this northern<br />

city is a shopper’s paradise. Manchester has<br />

a network of streets crammed full of small<br />

niche retailers, vintage boutiques and shabby<br />

chic/boho stores, many with an original<br />

Mancunian style. Head for the Northern<br />

Quarter for the more bohemian shops and<br />

Spinningfields for more stylish offerings<br />

– just remember to pack your coat!<br />

Manchester’s Christmas Markets offer mouthwatering<br />

international food, drinks and delicately<br />

crafted yuletide gifts. Soak up the atmosphere and<br />

follow the market trail as it winds through the city<br />

centre, tempting you with gifts, crafts, jewellery,<br />

clothes and toys. European and local producers<br />

offer everything from fine amber jewellery,<br />

handcrafted leather bags and top-quality bonsai<br />

trees to framed photo prints and French soaps.<br />

Looking for a more unique set of Christmas<br />

presents this year? Manchester Craft & Design<br />

Centre is one of the most reliable one-stopshops<br />

for unique, but not over-priced, gifts in<br />

the city. Housed in a former Victorian fish and<br />

poultry market in the heart of the Northern<br />

Quarter, MCDC has been going strong for more<br />

than 30 years, providing a home to some of<br />

the region’s most talented independent artists,<br />

designers and makers, selling textiles, jewellery,<br />

ceramics, prints, fine art, sculpture and more.<br />

53


Shopping<br />

Fly&BuyMANCHESTER<br />

If you're in need of some Christmas hops, then<br />

the Beermoth Specialist Beer Shop has you<br />

covered. This independent beer specialist stocks a<br />

large, continuously evolving assortment of beers<br />

from the best breweries in the world at its bottle<br />

shop in the Northern Quarter. Why not try before<br />

you buy at Café Beermoth, with a range curated<br />

with an emphasis on excellence, innovation and<br />

above all, flavour. Beer-related talks and tutored<br />

tastings can also be arranged in advance.<br />

Designer brands with a touch of glamour<br />

and sophistication more your thing? Head<br />

to Spinningfields, a vibrant destination with<br />

luxury international fashion brands, restaurants<br />

and bars, serving both an affluent business<br />

and resident community and an increasing<br />

visitor population of more than 5.5 million<br />

people a year. Here you’ll find brands including<br />

Emporio Armani, Mulberry and Flannels.<br />

Manchester Arndale Centre is not the place for<br />

designer, but it is the place to go to for pretty much<br />

everything else. All of the main high street chains are<br />

here, including a huge Next, an Aldi supermarket,<br />

Apple and a large food hall, but there's also a really<br />

good market area for fresh fruit and veg, with the<br />

delis particularly worth visiting. The market also has<br />

the best fishmongers in the city centre, with more<br />

species than on show at the Sea Life Centre.<br />

Head to Fig and Sparrow on 20 Oldham Street<br />

for contemporary craft from Manchester artists.<br />

Not content with stocking cards, quirky gifts and<br />

handpicked pieces from local designers, the store<br />

also boasts a coffee bar, complete with a tantalising<br />

selection of loose-leaf teas and homemade cakes.<br />

The perfect gift for literature lovers can be found<br />

at Chorlton Bookshop on 506 Wilbraham Road. This<br />

family-run bookshop has been in Chorlton for more<br />

than 30 years. Small but perfectly formed, you will<br />

find all your contemporary fiction and non-fiction<br />

fixes along with a choice of classics and children’s<br />

books. There’s a gift-wrapping service, a few knickknacks<br />

and they’ll even let you bring in your dog.<br />

Built in 1871, Barton Arcade is your go-to destination<br />

for luxury gifts this Christmas. For the perfect party<br />

shoes, visit Edwards of Manchester, who have been<br />

selling quality and handmade footwear since 1830.<br />

For an extra special gift, AKA Bespoke Jewellers<br />

custom-make jewellery of all styles and designs. They<br />

also stock a prestigious range of vintage watches.<br />

A shopping and entertainment mecca for many, the<br />

intu Trafford Centre has an impressive collection of<br />

shops, themed bars and restaurants and even has the<br />

busiest Odeon cinema outside of London. Although<br />

it’s in the middle of nowhere, there is lots of public<br />

transport and free parking. And once you're there, you<br />

really can make a day of it. All of the main high street<br />

chains are here, from Apple to All Saints, Debenhams<br />

to Dwell, Ted Baker to Topshop. Location-themed<br />

'sectors' like New Orleans and Chinatown hint at the<br />

food on offer too.<br />

SANTA’S SECRET<br />

The Lowry is Manchester’s<br />

only outlet mall, located in<br />

Salford Quays. With 85 stores<br />

covering two floors, one big<br />

advantage to shopping here is<br />

that noteworthy discounts can<br />

be found all year around and<br />

sometimes bargains of up to<br />

60% off designer labels. Head<br />

to the Gift Company for a few<br />

stocking fillers. With a selection<br />

of stunning jewellery, candles,<br />

frames and quirky wine bottle<br />

holders and doorstops, there<br />

really is something for everyone.<br />

If by the time you reach the<br />

Quays a longer break is required,<br />

this retail area has a sevenscreen<br />

cinema where you can<br />

go and put your feet up for a<br />

couple of hours to regroup.<br />

lowryoutlet.co.uk<br />

54 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


GIFT IDEAS<br />

HAND<br />

LUGGAGE<br />

IN THE<br />

SUITCASE<br />

Got a music buff in the family? Vinyl Exchange<br />

on Oldham Street opened in 1988 and is now<br />

the largest seller and buyer of second-hand<br />

and rare CDs, records and DVDs in the north<br />

west of <strong>En</strong>gland.<br />

Located at the heart of Manchester's rapidly<br />

expanding Northern Quarter, the shop<br />

has two floors, with CDs, vinyl and DVDs.<br />

Specialising in rare and collectible vinyl, rare<br />

CDs, promo CDs and memorabilia with many<br />

rarities for sale both in the shop and online,<br />

you’re sure to find something suitable for your<br />

musical friend.<br />

vinylexchange.co.uk<br />

Thunder Egg (also on Oldham Street) sells<br />

women’s clothing, ranging from vintageinspired<br />

50s frocks and 1940s-style tea<br />

dresses to clothing from current and<br />

contemporary labels such as Glamorous,<br />

Sugarhill Boutique, Run & Fly, Noisy May and<br />

Compañia Fantastica.<br />

Grab yourself some glad rags then pick up a<br />

Japanese kitsch bag or Hello Kitty accessories<br />

for under the tree. If you know a fan of cats,<br />

pugs, foxes, owls or woodland critters then<br />

this is the shop for you.<br />

thunderegg.co.uk<br />

MANCHESTER GERMAN CHRISTMAS MARKETS<br />

ALBERT SQUARE AND MANCHESTER TOWN HALL<br />

IMAGE ©MARK WAUGH/ALAMY STOCK PHOTO<br />

55


PRETTY<br />

TO CITY<br />

(AND BACK)<br />

SHOP, SEE, EAT, SLEEP, HEAR,<br />

EXPERIENCE MANCHESTER<br />

FLY DIRECT FROM GUERNSEY<br />

BOOK NOW AT<br />

AURIGNY.COM<br />

RESERVATIONS +44 (0) 1481 267267<br />

† Seasonal route.<br />

56 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine<br />

Facebook @AurignyAirServices<br />

GUERNSEY • ALDERNEY • BRISTOL • DINARD • EAST MIDLANDS • GRENOBLE † • LEEDS BRADFORD †<br />

LONDON GATWICK • LONDON STANSTED • MANCHESTER • NORWICH †<br />

• SOUTHAMPTON


Shopping<br />

Fly&Buy<br />

BRISTOL<br />

December is all about getting in<br />

the spirit of things and embracing<br />

the delights of the holiday season.<br />

And on that note, we’ve got a few<br />

Bristol Christmas shopping tips<br />

up our sleeve to help you on your<br />

merry way.<br />

Flying with Aurigny into Bristol airport lands you<br />

right in the heart of postcard-pretty Somerset, which<br />

truly shines in December. The area boasts some<br />

of the best Christmas markets in the south west,<br />

full of regional producers and tasty local nibbles<br />

– everything you need to make your day out with<br />

friends and family extra special. In the city itself,<br />

there’s an abundance of quirky boutiques alongside<br />

well-known shop brands making it the perfect day<br />

out. Whether you’re into tiny pop-up shops selling<br />

unique fashion designs or shopping complexes with<br />

everything you need under one roof, Bristol has it all.<br />

CLIFTON<br />

Peruse the pretty Regency streets and<br />

passageways of Clifton Village including the Mall,<br />

Princess Victoria Street and Boyces Avenue. Here,<br />

you can tick off your unique gift list items at chic<br />

independent clothing boutiques Maze Clothing,<br />

18, and Village Green, eclectic jewellery store John<br />

Titcombe and trendy stationery shop Papersmiths.<br />

Meander through the two-storey Victorian Clifton<br />

Arcade to discover vintage collections at the Vintage<br />

Boutique, interior design shop, My <strong>En</strong>glish Home<br />

and gallery, Hidden, before resting your feet at the<br />

Ivy Clifton Brasserie or Wellbourne. Or, sip on a hot<br />

chocolate, listen to Christmas songs and watch the<br />

world go by at the Primrose Café.<br />

BRISTOL SHOPPING QUARTER<br />

If you like to flit between high street favourites<br />

and one-off wonders, head to the Bristol Shopping<br />

Quarter in the centre of the city. There are two<br />

covered shopping zones – Cabot Circus and the<br />

Galleries – which are connected by Broadmead<br />

57


Shopping<br />

Fly&BuyBRISTOL<br />

a traffic free zone full of independent shops such as<br />

Paul Richards and Mabboo Bamboo, and department<br />

stores House of Fraser and Debenhams. Splash out in LK<br />

Bennet, Victoria's Secret or the White Company or hunt<br />

for bargains in Primark or Waterstones. Don’t miss the<br />

boutiques and cafés of St. James' Arcade, with its historic<br />

and authentic Victorian vibe.<br />

STOKES CROFT AND GLOUCESTER ROAD<br />

After a truly independent shopping experience with<br />

some Banksy graffiti to top it off? Hop on a bus from the<br />

centre and head over to Stokes Croft and Gloucester<br />

Road in the northern part of the city – the latter of which<br />

boasts the longest street of indie shops in Europe. Start<br />

by grabbing breakfast at Bakers & Co before picking up<br />

locally made gifts, artwork, jewellery and specialist teas<br />

(El Colmado, Room 212, Fig and Grape & Grind). If it’s<br />

shabby chic, retro, bohemian or vintage presents you’re<br />

after, you’ll hit the jackpot here. There’s also a plethora<br />

of charity shops to peruse if you’re buying on a budget.<br />

<strong>En</strong>d your trip with a rustic tapas style supper at awardwinning<br />

Bell’s Diner, or head to the Canteen for delicious<br />

(and affordable) local food and drink with live music<br />

every night of the week.<br />

FLYING WITH AURIGNY INTO<br />

BRISTOL AIRPORT LANDS<br />

YOU RIGHT IN THE HEART<br />

OF POSTCARD-PRETTY<br />

SOMERSET, WHICH TRULY<br />

SHINES IN DECEMBER.<br />

PARK STREET AND THE TRIANGLE<br />

Get your heart pumping by walking up trendy Park<br />

Street, the student mecca of Bristol. Rest up briefly at<br />

Boston Tea Party Café and indulge in one of their sweet<br />

or savoury scones after midday – when they come out<br />

of the oven. You can thank us later. Pick up stocking<br />

fillers including artisan chocolates and homewares from<br />

the Guild Gallery. They also stock unique cards and<br />

posters. While you’re in the area, why not treat yourself to<br />

a new outfit for that upcoming Christmas party from one<br />

of the independent stores? If you’re after gifts to pamper,<br />

pop in to the Body Shop – their Hemp Rescue Balm is a<br />

one-stop-shop to smoother skin.<br />

CRIBBS CAUSEWAY<br />

The Mall at Cribbs Causeway is a one-stop shop for<br />

your festive shopping needs. It hosts a line-up of over<br />

130 top-name stores including John Lewis and Marks &<br />

Spencer, Thomas Sabo, Jack Wills, Links of London and<br />

Office. It also hosts the Winter Wonderland from<br />

mid-November with the largest outdoor ice rink in the<br />

south west. It’s open late every weekday evening until<br />

9pm and has over 7,000 free parking spaces. There’s also<br />

a dedicated bus station which provides services from the<br />

city centre and surrounding areas.<br />

SANTA’S SECRET<br />

Bristol Christmas Market<br />

(9 Nov-22 Dec) will once again<br />

be based in the pedestrianised<br />

area of Broadmead, right in<br />

the heart of Bristol Shopping<br />

Quarter. Visitors can expect to<br />

find 55 wooden chalets where<br />

they can buy authentic arts,<br />

crafts and gifts.<br />

<strong>En</strong>joy Glühwein (mulled wine),<br />

hot chocolate or German beer<br />

at the Jägerbarn beer garden<br />

(open 10am-10pm) or check<br />

out the Food Village, where<br />

you will find all manner of<br />

treats, from authentic German<br />

bratwursts and schnitzel to a<br />

Yorkshire Pudding Wrap! The<br />

market is within easy reach<br />

of the bus & coach station,<br />

Temple Meads train station<br />

and several car parks.<br />

58 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


GIFT IDEAS<br />

HAND<br />

LUGGAGE<br />

IN THE<br />

SUITCASE<br />

Blue Bristol Glass was founded in 1988 by<br />

James Adlington, with the help of glass maker<br />

Peter St Clair, with the aim to re-establish the<br />

tradition that had been lost for over 60 years.<br />

The Studio Shop boasts a wide variety of art<br />

glass in an array of beautiful colours and many<br />

stunning pieces of handmade jewellery. You<br />

can pick up all sorts as Christmas presents<br />

from vases and candlesticks to plates, desk<br />

accessories and sculptures. Why not grab a<br />

glass bauble for your tree while you’re there?.<br />

bristol-glass.co.uk<br />

L’Occitane en Provence has its own store<br />

on Park Street where you can access their<br />

natural skin care and beauty products, as<br />

well as organic cosmetics directly inspired by<br />

the south of France art de vivre & Provençal<br />

beauty. I’m sure you know somebody who’d<br />

love their shea butter hand cream and almond<br />

shower oil under the tree. You can also grab<br />

yourself one of their beauty advent calendars<br />

while you’re here too. They’re not just for<br />

children after all, are they?<br />

uk.locctaine.com<br />

CABOT CIRCUS SHOPPING CENTRE BRISTOL AT CHRISTMAS<br />

IMAGE ©PAUL@PAULGRUNDY.COM<br />

59


COMPETITION<br />

WIN<br />

A LUXURY<br />

SHOPPING<br />

TRIP TO<br />

LONDON<br />

Win two return flights to London<br />

with Aurigny and a two-night stay<br />

at The Rubens at the Palace.<br />

Exceeding expectations at every turn, this historic and fully renovated<br />

hotel has a team who take genuine pride in delivering impeccable<br />

service. Overlooking the Royal Mews of Buckingham Palace and The<br />

Queens Gallery, the hotel is within walking distance of Green Park and<br />

Victoria Station. <strong>En</strong>joy live music in the New York Bar and Leopard Bar, a<br />

Royal Afternoon Tea in the Palace Lounge, delicious cuisine in the <strong>En</strong>glish<br />

Grill and authentic flavours in The Curry Room.<br />

The prize includes a two-night stay in a Classic Double Room,<br />

twin-share, including a full <strong>En</strong>glish breakfast.<br />

TO ENTER<br />

Simply go to aurignymagazine.com/competition, enter your full name<br />

and email address, answer the question, then submit for the chance<br />

to win this amazing trip to the capital.<br />

One lucky winner will be chosen and announced on Friday 4 January<br />

2019 via Aurigny’s Facebook page – search ‘Aurigny’. Good luck.<br />

Terms and conditions apply. The prize consists of two adult Aurigny flights to London and a two-night stay in a Classic Double Room, twin-share at<br />

The Rubens at the Palace. The prize is flights and accommodation only and does not include additional expenditure.<br />

The prize must be taken before 30 June 2019, excludes selected school holiday dates and some blackout dates may apply. Flights may not be<br />

available on bank holidays. Subject to availability so early booking is recommended. Tickets are non-refundable and non-transferable. Once the<br />

tickets are issued any changes or amendments will be subject to administration fees and in some instances, may not be permitted. Available flights<br />

are subject to a separate booking class, which is not visible on Aurigny.com. No cash alternative available. The competition is not available to<br />

employees of Aurigny or any associated vendor.<br />

60 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


Shopping<br />

Fly&Buy<br />

LONDON<br />

LONDON<br />

HOTEL OFFER*<br />

The Rubens at the Palace<br />

QUOTE ‘ENVOYAGE RUBENS'<br />

See page 60 for your chance to win<br />

a luxury shopping trip to London<br />

with a two night stay at<br />

The Rubens at the Palace<br />

From flagship department stores<br />

and festive light displays to<br />

independent shops, Christmas<br />

markets and other seasonal events,<br />

a visit to the British capital offers<br />

so much more than just a<br />

shopping opportunity.<br />

Book direct flights to<br />

London Gatwick and<br />

London Stansted from<br />

Guernsey at<br />

aurigny.com<br />

Each year, more than 40 million people visit<br />

London over the festive season but don’t let the<br />

crowds put you off, the capital has some of the best<br />

shopping options available.<br />

WESTFIELD<br />

If you’re looking to get all of your Christmas<br />

shopping done in one go, then one of Westfield’s<br />

shopping centres is the place for you. Westfield<br />

London in Shepherd’s Bush and East London’s<br />

Westfield Stratford City boast more than 500 shops<br />

between them. You’ll find everything from highstreet<br />

names such as John Lewis and Gap to luxury<br />

brands such as Hugo Boss, Gucci and Kurt Geiger,<br />

as well as a huge choice of places to eat. Grab a<br />

quick sugar rush at Krispy Kreme or refuel after a<br />

marathon shop at Jamie’s Italian before carrying on.<br />

Westfield London is open 10am-10pm Monday to<br />

Saturday while Westfield Stratford City opens 10am-<br />

9pm Monday to Friday and 9am-9pm on Saturdays.<br />

Both open 12pm-6pm on Sundays.<br />

*Complimentary full <strong>En</strong>glish breakfast with any weekend stay throughout December 2018 (Friday, Saturday or Sunday night reservations).<br />

Simply call The Rubens’ reservations team on +44 (0)20 7834 6600 and quote '<strong>En</strong>voyage Rubens' when making a booking.<br />

61


Shopping<br />

Fly&BuyLONDON<br />

COVENT GARDEN<br />

Offering a range of world-class fashion boutiques,<br />

cutting-edge brands and lifestyle stores, Covent<br />

Garden boasts a unique blend of global and<br />

independent brands to satisfy every Christmas list. Got<br />

little people to buy for? Covent Garden is also loaded<br />

with toyshops, including Benjamin Pollock's Toy Shop,<br />

the Disney Store and the Moomin Shop.<br />

Covent Garden will also be home to Noël – a<br />

specially-curated Christmas pop-up located in Covent<br />

Garden’s Floral Street, showcasing an array of festive,<br />

highly crafted products and gifts. On top of unique<br />

gift ideas, beautiful stationery, decorations, and some<br />

delicious Christmas treats made by the best of Britain’s<br />

independent artists, designers and makers, Noël offers<br />

an exclusive gift-wrapping service. £1 for every gift<br />

wrapped is donated to BBC Children in Need.<br />

OXFORD STREET & REGENT STREET<br />

Shoppers flock to the world-famous Oxford and<br />

Regent Streets all year round but during the winter<br />

months they really are a sight to behold. Selfridges on<br />

Oxford Street has some of London’s finest Christmas<br />

window displays, and then there are the other 300-<br />

plus shops to check out, including department stores<br />

House of Fraser and Debenhams.<br />

Mile-long Regent Street, at the heart of London’s<br />

West <strong>En</strong>d, was the world’s first shopping street and<br />

is arguably one of its most prestigious shopping<br />

destinations. Famous for its mix of flagship stores and<br />

international brands, Regent Street is home to Karl<br />

Lagerfeld, Apple, Anthropologie and Hamleys Toy Shop<br />

to name but a few.<br />

If you’re looking for that special something for a<br />

super-cool family member or friend, head to Carnaby<br />

Street. With its picturesque cobbled piazza and market<br />

buildings sparkling with Christmas lights, it’s one of<br />

London’s prettiest areas and home to one of the<br />

capital’s largest Christmas trees.<br />

Looking to splash the cash a little? Pop down the<br />

road and pay a visit to the Queen’s grocer, Fortnum<br />

& Mason, in Mayfair. The food hall is the real highlight<br />

here, with Christmas puddings, mince pies, chocolates<br />

and Christmas hampers fit for royalty. Nearby Bond<br />

Street is another destination for high-end luxury goods,<br />

with big names Burberry, Louis Vuitton, Tiffany & Co<br />

and more in residence.<br />

KNIGHTSBRIDGE & CHELSEA<br />

Wander along Kings Road in Chelsea and up Sloane<br />

Street towards Knightsbridge and you’ll find yourself<br />

surrounded by a mix of trendy bouttiques, unique<br />

labels and prestigious designer labels as well as<br />

independents and well-known department stores.<br />

One such store, and probably the city’s most iconic,<br />

is Harrods. A must-see for visitors to London, be sure to<br />

stop at the giant Christmas shop, with luxury<br />

decorations, posh crackers and the hugely popular<br />

Christmas Grotto. You can even save yourself the<br />

hassle of wrapping with Harrods’ in-store gift wrapping<br />

service. And if that isn’t enough, also in Knightsbridge is<br />

Harvey Nichols, which has a fantastic selection of<br />

fashion, homewares and more.<br />

SANTA’S SECRET<br />

Slip off Oxford Street on to<br />

Berwick Street and submerge<br />

yourself in its vibrant and diverse<br />

community right in the heart of<br />

London’s Soho. It’s filled with<br />

record shops, bespoke tailoring,<br />

independent fashion boutiques<br />

and traditional London pubs for<br />

a well-earned pit-stop.<br />

Pop in to Gosh! Comics and pick<br />

up a graphic novel or vintage<br />

children’s book for the collector<br />

in your life. Berwick Street also<br />

boasts Clarks Originals’ first ever<br />

standalone store, bringing 190<br />

years of shoemaking expertise<br />

to one of the world's key centres<br />

of streetwear where you’ll find<br />

all the iconic styles including the<br />

world-famous Desert Boot and<br />

Wallabee.<br />

62 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


GIFT IDEAS<br />

HAND<br />

LUGGAGE<br />

IN THE<br />

SUITCASE<br />

Hand luggage is the perfect way to transport<br />

delicate food items, such as winter Spiced<br />

Caramels from Harrods. Indulge in a spot of<br />

festive feasting in the Food Hall with an array<br />

of mouth-watering Christmas puddings and<br />

luxury cakes and biscuits to feed friends and<br />

family throughout the holidays.<br />

harrods.com<br />

Every year parents, aunties and godfathers<br />

find themselves running around looking for<br />

the must-have toys to tick off their loved one’s<br />

list but an early visit to the world’s largest<br />

toy store might help avoid disappointment.<br />

Head to Hamleys on Regent Street and you<br />

might be able to get your hands on FurReal<br />

Munchin’ Rex, L.O.L. Surprise! Bigger Surprise<br />

or the LEGO Harry Potter Hogwarts Great Hall<br />

building kit.<br />

hamleys.com<br />

CARNABY STREET CHRISTMAS<br />

63


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64 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine<br />

www.guernseytickets.gg


BRISTOL<br />

HOTEL PICKS<br />

MERCURE BRISTOL<br />

HOLLAND HOUSE<br />

HOTEL & SPA<br />

Mercure Bristol Holland House Hotel &<br />

Spa is a four-star luxury hotel in a central<br />

location, with on-site car parking and<br />

just a few minutes’ walk away from the<br />

Bristol Temple Meads railway station, as<br />

well as the Harbourside and the business<br />

district. In fact, the hotel sits within close<br />

proximity of all of the city’s most exciting<br />

attractions, events and the vibrant city<br />

that offers shopping, theatre and the<br />

arts. From the waterfront restaurants and<br />

bars to Broadmead, Cabot Circus and<br />

the Galleries shopping development.<br />

The Hotel & Spa has 275 stylish<br />

spacious bedrooms, fitness suite,<br />

Spa Naturel Fitness with 14 beauty<br />

treatment rooms and a large indoor<br />

14m heated swimming pool.<br />

REVIEWS<br />

‘Excellent staff, great location’<br />

‘Great hotel, exceptional rooms and food’<br />

SOUTHAMPTON<br />

NOVOTEL<br />

SOUTHAMPTON HOTEL<br />

Set your bags down and relax in four-star<br />

comfort at Novotel Southampton hotel in<br />

the city centre, just five minutes' drive from<br />

the cruise terminals. Your airy, spacious<br />

room will give you and your family space to<br />

stretch out and unwind while lobby computer<br />

games will keep the kids entertained.<br />

<strong>En</strong>joy a range of local and international<br />

cuisine in a casual setting in the restaurant or<br />

why not absorb the lively atmosphere in the<br />

bar’s stylish surroundings and choose from<br />

an array of beers, wines and cocktails?<br />

REVIEWS<br />

‘Hard to fault’<br />

‘Relaxing stay in the city centre’<br />

LONDON<br />

THE MILESTONE<br />

HOTEL<br />

Discover old-world charm, beautiful<br />

rich furnishings, exquisite original arts,<br />

outstanding cuisine and an experienced<br />

and passionate team. This elegant historic<br />

hotel is perfectly located opposite<br />

Kensington Palace and Gardens, and<br />

close to the Royal Albert Hall.<br />

Discover Stable’s Bar and the ‘Milestone<br />

Old Fashioned’, afternoon tea in the<br />

Park Lounge or dine in Cheneston’s<br />

or the Oratory, the original chapel.<br />

REVIEWS<br />

‘An incredible stay’<br />

‘Sumptuous surroundings, incredible<br />

staff, perfect location’<br />

65


Food<br />

FESTIVE<br />

COCKTAILS<br />

Feeling festive? Immerse yourself in a Christmas cocktail at one of the many great bars across<br />

the UK this winter. From London to Brighton and Bristol to Manchester there are plenty of<br />

hidden gems to tantalise the taste buds; you’ll be rocking around the tree before you know it.<br />

THE PLOTTING PARLOUR<br />

One of Brighton’s best-kept secrets, centrally<br />

located off the Old Steine, drop in and enjoy an<br />

amazing drink surrounded by beautiful décor. The<br />

Plotting Parlour provides table service only so you<br />

can relax, browse the menu at your leisure, and<br />

the staff will fulfil all of your boozy requirements.<br />

All of the Plotting Parlour’s cocktails are house<br />

specialties and often far more complex than<br />

they first seem. The ginger and chilli margarita<br />

with El Jimador, Kings ginger, lime, and a salt<br />

and chilli rim will soon warm your cockles.<br />

theplottingparlour-brighton.co.uk<br />

L’ATELIER DU VIN<br />

Through a discreet entrance next to Grow 40 in<br />

Kensington Gardens, North Laine, is L’Atelier du Vin,<br />

Brighton’s most enchanting wine and cocktail bar.<br />

The 1920s-style prohibition bootlegger bar houses<br />

comfy, mismatched, vintage furniture and the low,<br />

dark beams, flickering candlelight and soothing misty<br />

jazz help to set the mood, with fabulous old black and<br />

white photos and newspaper clippings from the era<br />

providing context. The killer cocktails are prohibition<br />

strong and the wine list is never ending with over 500<br />

wines and 300 spirits to choose from.<br />

The Blood and Sand cocktail, which harks back to<br />

1922, is a beautiful mix of whisky, sweet vermouth,<br />

cherry brandy and orange juice.<br />

latelierduvin.co.uk<br />

66 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


THE BEAST OF BRIXTON<br />

Cosy and quirky, this place is a little tricky to find,<br />

but seek it out. There are custom cocktails and<br />

mouth-watering Sunday roasts, believe it or not, all<br />

set to thrilling music over two floors. From the zingy<br />

homemade frozen margaritas to the peach jam<br />

sours you can find your perfect cocktail, or just work<br />

your way through them all. The Beast of Brixton is<br />

situated halfway along Acre Lane between Brixton<br />

and Clapham North. On the cocktails list, Moonwalk,<br />

originally created in celebration of the moon landings,<br />

is a mix of fresh grapefruit, Cointreau and rose water<br />

topped with Prosecco for an elegant and fizz.<br />

thebeastofbrixton.co.uk<br />

THE PEN AND PENCIL<br />

This Manchester haunt, which sits on the corner<br />

of Hilton and Tariff Street in the city’s Northern<br />

Quarter, is the perfect place for evening cocktails<br />

and late night antics. Inspired by the infamous mid-<br />

20th-century bar on East 45th Street in New York’s<br />

'Steak Row,’ which was popular with newspaper<br />

journalists and ad men – the original 'Mad Men'-<br />

there’s plenty of food and drink on offer.<br />

Experience twisted classics and house specials<br />

like a boozy ice cream float and Beer in the Bronx<br />

(rum, homemade IPA syrup, lime, sweet vermouth),<br />

with many of the cocktails referencing episodes<br />

or scenes from everyone’s favourite vintage TV.<br />

Dead Men Walking is a mix of Kraken Black Spiced<br />

Rum, Licor 43, Wray & Nephew Overproof Rum,<br />

Absinthe, Angostura Bitters, orange, grapefruit,<br />

and mango and pulls a right old punch.<br />

thepenandpencilnq.co.uk<br />

67


DUCK & WAFFLE<br />

If last year’s Christmas cocktail list is anything to<br />

go by a visit to London’s favourite 24-hour drinking<br />

and eating venue is a must for late-night partygoers.<br />

Head up to the 38th floor and indulge in some<br />

of the city’s best beverages at Duck & Waffle.<br />

Located on the 40th floor, 110 Bishopsgate<br />

stretches 230m into the skyline and is one of<br />

London’s tallest buildings. The Duck & Waffle<br />

experience starts before you arrive; guests are<br />

transported from a private entrance via two express<br />

double-glazed scenic lifts travelling at 5mps. It<br />

takes just 40 seconds to reach the summit.<br />

So if you’re thirsty for an iconoclastic cocktail<br />

experience served in a vibrant atmosphere among<br />

the clouds, with beautiful views across the capital city,<br />

Duck & Waffle will serve you from sunrise to sunset.<br />

duckandwaffle.com<br />

THE MILK THISTLE<br />

Hidden in one of the finest historic buildings in<br />

Bristol, the Milk Thistle is the flirty younger sister of<br />

prohibition bar, Hyde & Co. Purveyors of the finest<br />

cocktails in the city, and with four floors, including<br />

a cocktail bar, the Milk Thistle has a reputation as<br />

one of Bristol’s best-kept secrets. Bristol Tea is an<br />

old-fashioned style drink with a Bristolian twist;<br />

Monkey Shoulder Whiskey, Bristol Cream sherry,<br />

peach liqueur, Amaro Montenegro, blonde beer<br />

cordial – rich and punchy, served over rocks.<br />

milkthistlebristol.com<br />

68 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


LONDON<br />

RESTAURANT PICKS<br />

RAINFOREST<br />

CAFÉ<br />

The Rainforest Café is a unique and<br />

exciting themed restaurant in Piccadilly<br />

Circus, which is the only one of its<br />

kind in the UK. Experience strobe<br />

lighting, waterfalls and tropical fish<br />

tanks while enjoying a meal in the heart<br />

of central London’s Theatreland.<br />

Designed as an exotic jungle that<br />

recreates the sights and sounds of<br />

the Amazon rainforest, it is perfect for<br />

families, couples, groups or big kids.<br />

The international à la carte menu<br />

includes classic favourites, such as beerbattered<br />

fish and chips, burgers, caesar<br />

salad, pulled pork and quesadillas.<br />

Make a reservation or walk in for a<br />

memorable lunch or dinner surrounded by<br />

magnificent rainforest animals, including<br />

elephants, jaguars, crocodiles, gorillas,<br />

mechanical butterflies and orangutans.<br />

REVIEWS<br />

‘Lovely evening and food was to die for’<br />

‘Wonderful experience’<br />

GUERNSEY<br />

ROC SALT<br />

Roc Salt is about great food simply cooked<br />

and enjoyed with some fantastic views over<br />

Chouet Bay from the balcony area or step<br />

inside and the style is relaxed with a décor that<br />

we would describe as ‘shabby chic’. As for the<br />

food, simplicity is the keyword by using the<br />

best ingredients from the land and the sea.<br />

REVIEWS<br />

‘Small but mighty!’<br />

‘Lovely meal in coastal setting’<br />

BRISTOL<br />

WALTER'S BAR<br />

& GRILL<br />

The Bristol Marriott Royal Hotel’s<br />

signature restaurant, Walter's<br />

Bar & Grill, serves contemporary<br />

interpretations of classic <strong>En</strong>glish dining<br />

in a warm, welcoming atmosphere.<br />

REVIEWS<br />

‘Wonderful in all respects!’<br />

‘Bristol at its BEST’<br />

69


Food<br />

A FIRM FAVOURITE<br />

Since opening its doors in January 2007 Mora has steadily gained itself a<br />

reputation as one of Guernsey’s finest restaurants as well as consistently topping<br />

the lists of St Peter Port’s go-to bars. Most establishments succeed as either a top<br />

restaurant or a great bar, very few achieve both. So how does Mora do it?<br />

Mora’s harbourside location<br />

undoubtedly contributes to its<br />

success. It’s at the heart of the<br />

bustling St Peter Port, positioned<br />

just over the road from the visitor’s<br />

marina, so on a high tide visiting<br />

yachtspeople can almost hop from<br />

their boat straight into their seat<br />

at the restaurant. This oceanfront<br />

location also means that diners<br />

are treated to fantastic views of<br />

St Peter Port harbour and Castle<br />

Cornet as well as the neighbouring<br />

islands of Herm and Sark. There<br />

is also plentiful free parking in<br />

the Crown Pier and Albert Pier<br />

carparks, both just a short stroll<br />

away from Mora.<br />

Step inside the street level<br />

brasserie and the vibe that<br />

welcomes you is somewhere just<br />

the right side of stylish yet relaxed.<br />

The domed cellar-style ceilings,<br />

exposed brickwork and the rich<br />

earthy red tones on the walls<br />

create a rustic look with a warm<br />

atmosphere. Then there are the<br />

quirky touches such as the unique<br />

lampshades (some more so than<br />

others!), the gorgeous artwork<br />

painted onto the walls, and the<br />

impressive bar that give Mora<br />

its stylish edge. This continues<br />

in the restaurant upstairs with<br />

granite walls and a slightly more<br />

sophisticated décor.<br />

Mora specialises in homemade<br />

food which has been lovingly<br />

prepared using local and<br />

sustainable ingredients whenever<br />

possible. A quick read through<br />

their TripAdvisor reviews<br />

shows they’re getting it just<br />

right. Seafood and steaks are<br />

a real hit with their customers,<br />

who have provided page after<br />

page of glowing reviews.<br />

The á la carte menu features<br />

items such as baked filet of cod<br />

on chorizo and red onions, or<br />

medallions of fillet steak with a<br />

wild mushroom tart, red wine and<br />

olive sauce. Just reading through<br />

the dessert list will have you<br />

salivating, and an understandable<br />

favourite is the peanut butter<br />

cheesecake. The Children’s menu<br />

is well thought out and gains<br />

plenty of envious glances from<br />

the adults as well. But perhaps<br />

the most surprising is the vegan<br />

menu with some amazing dishes<br />

which also tempt many nonvegans<br />

into ordering from it.<br />

Grilled peach and feta cheese is<br />

a starter option, crispy aubergine<br />

rolls on sumac scented linguini<br />

with a pomegranate and mint<br />

dressing is a main course favourite,<br />

with iced strawberry cheesecake<br />

with pimm's syrup for dessert. It’s<br />

refreshing to see a vegan menu<br />

which challenges the main menu<br />

in terms of creativity and is most<br />

definitely not an afterthought.<br />

70 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


Reviews<br />

‘Exceptional food’<br />

‘Very friendly staff, great service<br />

and exceptional food. Sea<br />

Bass, asparagus and spinach<br />

all highly recommended.’<br />

‘Beautiful views’<br />

‘The table to request is the one in<br />

the window which has beautiful<br />

views over St Peter Port harbour<br />

but this gets booked up in<br />

advance! The food was delicious,<br />

seafood being a speciality.<br />

Excellent service. Not too pricey.’<br />

‘Outstanding service’<br />

‘We had two fish dishes but a<br />

couple of cocktails downstairs<br />

first. Service was outstanding<br />

and the scallops the best<br />

I’ve had. Superb and a great<br />

view over the harbour.’<br />

The standard of service is also fantastic, which is<br />

again evident in the TripAdvisor reviews. The staff are<br />

attentive without being overbearing, allowing you to<br />

eat your meal in peace.<br />

Then of course there is the bar. It’s a lively bar with<br />

an extensive wine list (there is an impressive wine<br />

cellar at the back of the restaurant) and an amazing<br />

cocktail menu full of great pre-and after-dinner<br />

cocktails. This is backed up by very knowledgeable<br />

staff who can recommend which wines will go<br />

with your meal, or even create a cocktail based<br />

on which drinks you like. It’s a bar that’s great for<br />

after-work drinks, as well as being the perfect<br />

place for a pre-dinner drink. Live music on Friday<br />

and Saturday evenings give it a great buzz.<br />

The relaxed atmosphere, stunning views, fantastic<br />

food and drinks with top-quality service is a winning<br />

combination that keeps visitors and locals returning to<br />

Mora for more!<br />

TO FIND OUT MORE VISIT<br />

mora.gg<br />

FOLLOW ON SOCIAL MEDIA<br />

mora.gg<br />

71


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72 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


BUSINESS NEWS<br />

74 NEWS BULLETIN<br />

The latest business news from<br />

the Bailiwick of Guernsey<br />

83 eDISCLOSURE 101<br />

LDM Global explains how a<br />

consultant can help at every stage<br />

84 WE ARE GUERNSEY<br />

Far East works for Guernsey's<br />

finance industry<br />

91 TEN YEARS AFTER...<br />

By Mark Bousfield,<br />

Ravenscroft Group Managing Director<br />

MEET RACHAEL BEARDER 92<br />

<strong>En</strong> <strong>Voyage</strong> talks to Ravenscroft's<br />

professional problem solver<br />

IT'S ALL ABOUT TECHNOLOGY 99<br />

By Craig Allen, Head of Investment<br />

Management, Julius Baer Guernsey<br />

THE 'COMMON LAW<br />

MARRIAGE' MYTH 105<br />

By Advocate Elizabeth Couch,<br />

Partner at Browns Advocates<br />

HIGH-FLYING 110<br />

The latest appointments from<br />

leading Guernsey businesses<br />

73


Business<br />

BUSINESS NEWS<br />

Page 81<br />

Lessons in<br />

workplace<br />

stress from<br />

2,000 years<br />

ago<br />

Page 97<br />

Haro, guts,<br />

girdles and<br />

hatts<br />

Page 101<br />

Outsourcing<br />

IT to a<br />

managed<br />

service<br />

provider. Why?<br />

NEW GUERNSEY HISTORY<br />

TRAILS APP ANNOUNCED<br />

The Guernsey History Trails app has<br />

just been launched, with the first<br />

version covering the Occupation<br />

1940-1945. The app, which was<br />

designed and built in Guernsey,<br />

takes users on two self-guided<br />

tours of Guernsey, giving additional<br />

information at each stop along with<br />

historical photos. The app will be of<br />

interest for tourists and locals alike,<br />

and even for those who can’t visit<br />

but want to take a virtual tour.<br />

An important part of the app is the<br />

links to the extraordinary museums,<br />

helpful websites, and Occupation<br />

specialist groups and tour guides<br />

to encourage users to learn more<br />

about the topics that interest them.<br />

There is also a fun challenge for kids<br />

and adults to take.<br />

The app was designed by local<br />

entrepreneur Jennifer Strachan,<br />

who worked closely with Festung<br />

Guernsey and Submarine to build<br />

it, using map technology from local<br />

company Digimap. Jennifer said 'I<br />

came up with the idea after constantly<br />

ROB PHEASEY<br />

MARSDEN BUILDING SOCIETY, A NEW<br />

MORTGAGE LENDER IN GUERNSEY<br />

Marsden Building Society, based in Lancashire, <strong>En</strong>gland,<br />

is working closely with mortgage advisers SPF Private<br />

Clients to widen access to the mortgage solutions<br />

they are able to provide to Guernsey residents. The<br />

Marsden Building Society has been working closely with<br />

representatives on the island to support a wider range of<br />

options for customers in Guernsey and has developed<br />

three lending solutions alongside SPF Private Clients.<br />

Rob Pheasey, Chief Executive, Marsden Building Society,<br />

said, 'We’re delighted to be able to widen the choice of<br />

mortgages available for Guernsey customers through<br />

our mortgage solutions. We’ve been working closely<br />

with SPF to ensure that our products reflect the needs<br />

of Guernsey customers. We look forward to working<br />

with them as our partner on-island and to become an<br />

established lender in Guernsey.'<br />

Pierre Blampied, Managing Director of SPF Private Clients,<br />

said, 'We are looking forward to introducing our clients<br />

to their wide product range. SPF are once again the only<br />

mortgage advisors with full access to every lender on<br />

the island, which gives customers a full range of product<br />

options when they speak to a member of our team.'<br />

meeting tourists on Clarence Battery<br />

while I walk my dog, answering their<br />

questions, and then thinking that<br />

an app would be really helpful for<br />

them to answer their own questions.<br />

I have had amazing support from<br />

Steve Powell of Festung Guernsey to<br />

select the best sites and to ensure the<br />

app’s accuracy and from the team at<br />

Submarine who had some great ideas<br />

for building the app. I was so pleased<br />

I could do this with an all-Guernsey<br />

team. If people like this one, we’d like<br />

to look at other trails in the future.'<br />

Norman Higgins, MD of Submarine,<br />

said: 'We saw immediately the<br />

benefit to tourists of having all of the<br />

information in the Guernsey History<br />

Trails app on their phone, so agreed<br />

to work on it. Digimap provided the<br />

map framework, and we were able to<br />

advise on how to best structure the<br />

app and we then built it in-house. We<br />

are very pleased with the result.'<br />

The Guernsey History Trails app<br />

costs 99p and is available to<br />

download from the Apple App Store<br />

for all Apple iOS devices and for<br />

Android at Google Play and will be<br />

available on Amazon.<br />

GUERNSEY LOCAL<br />

MARKET ACTIVITY IN<br />

Q3 IS HIGHEST SINCE<br />

PRE-FINANCIAL CRISIS<br />

Quarterly sales activity in the<br />

Guernsey Local Market has reached<br />

an 11-year high, according to<br />

the latest conveyancing statistics<br />

compiled by Unusualities of<br />

Guernsey, an independent compiler<br />

of local conveyancing statistics.<br />

Figures reveal that there were 257<br />

Local Market houses and flats sold<br />

between 1 July-30 September this<br />

year, the highest since the fourth<br />

quarter of 2007 when 287 Local<br />

Market properties were sold. It brings<br />

the total number of Local Market<br />

transactions for this year to 598.<br />

Of those 598 Local Market<br />

transactions, the median price<br />

(realty only) for the 486 houses<br />

sold currently stands at £444,600,<br />

marginally up from the £435,100<br />

for the same period last year. The<br />

median price (realty only) of the<br />

112 Local Market flats sold in the<br />

first nine months of 2018 currently<br />

stands at £236,031, which is down<br />

from the £244,150 recorded in<br />

the previous year.*<br />

Jason Morgan, Head of Carey<br />

Olsen's property group in<br />

Guernsey, said: 'While the quarterly<br />

activity in the Local Market is the<br />

highest we have seen since 2007,<br />

we are still some way short of the<br />

pre-financial crisis period before<br />

2008 for the year as a whole. We<br />

should also bear in mind that the<br />

quarter before this one was itself<br />

10% down on the second quarter<br />

of last year, so there is still some<br />

way to go before we can say<br />

with confidence that this is the<br />

beginning of an upwardtrend.'<br />

For the Guernsey Open Market,<br />

Unusualities of Guernsey recorded<br />

49 transactions in the first nine<br />

months of 2018, compared to 27<br />

for the same period last year. Of<br />

those 49 sales, the median price<br />

(realty only) of the 47 Open Market<br />

houses sold was £1,072,500, up<br />

from the £835,000 for the same<br />

period last year.*<br />

Jason added: 'Continued interest<br />

in the Open Market is both<br />

encouraging and reassuring and<br />

shows that Guernsey is proving<br />

very attractive to new residents.'<br />

*None of the total sales numbers<br />

quoted include inter-family or intercompany<br />

sales, transactions which are<br />

typically priced at £1.<br />

74 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


BARCLAYS HELP ISLANDERS COMBAT FRAUD<br />

Barclays has hosted two fraud<br />

awareness sessions in Guernsey<br />

for the University of the Third Age<br />

(U3A) to help their members identify<br />

fraud attempts and to familiarise<br />

themselves with the tactics of online<br />

and telephone scams.<br />

The events took place at the Digital<br />

Greenhouse and were led by<br />

Barclays Digital Eagles, Barclays<br />

employees who give practical and<br />

helpful advice about the internet.<br />

New UK data from Barclays has<br />

revealed that impersonation scams,<br />

where a criminal pretends to be<br />

from the police or the individual’s<br />

bank and asks the victim to make<br />

a payment, sees the largest<br />

concentration of victims in the over<br />

65s. A third of cases reported to<br />

Barclays have resulted in the targets<br />

losing more than £5,000.<br />

OFFSHORE BOOKKEEPING<br />

– A STEP CHANGE<br />

TO TRADITIONAL<br />

BOOKKEEPING.<br />

A new Joint Venture Partnership<br />

has been formed between Offshore<br />

Accounting, and the newly created<br />

Offshore Bookkeeping. Will Morgan,<br />

Managing Director of Offshore<br />

Accounting announced a partnership<br />

with Estelle Allen, who has recently<br />

formed Offshore Bookkeeping.<br />

Offshore Bookkeeping is not your<br />

traditional bookkeeping service.<br />

One key strength offered by Estelle<br />

and her team is to provide clients<br />

with bookkeeping based on current<br />

transactions, allowing a business<br />

owner to have an up-to-date set<br />

of financial data at any time. This<br />

is a step change from traditional<br />

bookkeeping and something very<br />

important to Estelle.<br />

Estelle said, ‘The partnership with<br />

Will and the team at Offshore allows<br />

But it is not just older people who<br />

are at risk. According to figures from<br />

Barclays, everyone should be on<br />

their guard against fraud with young<br />

people (18-24) in the UK being five<br />

and a half times more likely to fall<br />

victim to scams overall than those<br />

over 65.<br />

Gerald Overstall, Ecosystems<br />

Manager from Barclays, said,<br />

'People of all ages can take steps to<br />

protect themselves against fraud –<br />

particularly if they know what to do<br />

if they are contacted by a scammer.<br />

We are always working to create new<br />

measures to protect our customers,<br />

and with our Digital Eagles we are<br />

also trying to help our customers<br />

to protect themselves. In fact we<br />

estimate that 80% of cyber-related<br />

crime could be prevented by users<br />

being ‘cyber clean'.<br />

us to support more businesses<br />

and provide a complete financial<br />

package. My team and I will provide<br />

the day-to-day bookkeeping<br />

support and if required a business<br />

can chose Offshore Accounting to<br />

complete their accounts, company<br />

and personal tax returns. The ability<br />

to provide a client with an all-round<br />

service made my decision to form<br />

Offshore Bookkeeping as a Joint<br />

Venture Partnership with Offshore<br />

Accounting an easy one.’<br />

Will added: ‘Estelle’s drive and<br />

emphasis to support small<br />

businesses is infectious, she really<br />

does put the client first. Forming<br />

a JVP with Estelle makes sense,<br />

as she can naturally add value<br />

to small businesses and in turn<br />

provide Offshore with high quality<br />

bookkeeping for the preparation<br />

of year-end accounts. She has<br />

detailed knowledge of the client’s<br />

business and is on hand to provide<br />

any additional information needed<br />

during the preparation of accounts.’<br />

GLOBAL ECONOMIC<br />

GROWTH GOOD<br />

NEWS FOR GUERNSEY<br />

The global economy is about to<br />

enter a period of growth and this,<br />

together with uncertainty over<br />

Brexit, is good news for Guernsey,<br />

a visiting economist told an<br />

audience at the Old Government<br />

House Hotel.<br />

Christian Gattiker-Ericsson,<br />

Head of Research & Investment<br />

solutions at Bank Julius Baer<br />

in Zurich, was in the island to<br />

present a bi-annual market<br />

outlook and provided an indepth<br />

look at global economic<br />

performance as well as looking<br />

ahead to what kind of Brexit deal<br />

the UK can hope to achieve.<br />

Craig Allen, Head of Investment<br />

Management for Julius Baer<br />

Guernsey, believes that all<br />

asset classes have performed<br />

well despite difficult conditions<br />

over the past 20 years and an<br />

especially trying climate in the last<br />

six months because of a variety<br />

of factors including the weak<br />

pound, a strong US dollar, Brexit<br />

uncertainty and an emerging<br />

markets crisis.<br />

Despite this, Craig is optimistic:<br />

'Clients often ask us when<br />

the best time to invest is and<br />

the honest answer is right<br />

now,' he said. 'It’s not been a<br />

great six months to invest but<br />

the fact is that clients who<br />

invest as early as possible<br />

and keep those investments<br />

for as long as possible are<br />

the ones who do best.'<br />

30 TH ANNIVERSARY<br />

AND A NEW LOOK FOR<br />

HAMILTON BROOKE<br />

Hamilton Brooke is celebrating 30<br />

years in business by unveiling a<br />

new corporate identity.<br />

Managing Director Efrem Cockett<br />

founded the agency in 1988<br />

and still heads up the company<br />

today, making it the longest<br />

running, local ad agency under<br />

continuous management.<br />

Commenting on the milestone<br />

anniversary Efrem said, 'It seems<br />

strange to think that when<br />

Hamilton Brooke started out, the<br />

internet didn’t exist and yet in our<br />

30 years, it has been responsible for<br />

such a paradigm shift in marketing,<br />

and of course it’s now integrated<br />

into virtually everything we do.'<br />

BUSINESS NEWS<br />

75


Business<br />

SKIPTON REACH £1.5<br />

BILLION MILESTONE<br />

ANDREW COURTNEY, JON POPE, PIERRE PAUL AND MARK BOUSFIELD<br />

RAVENSCROFT<br />

MAKES ACQUISITIONS<br />

TO EXPAND CASH<br />

MANAGEMENT OFFERING<br />

Ravenscroft is to acquire Royal<br />

London Asset Management CI<br />

Limited and Royal London Custody<br />

Services CI Limited to expand its<br />

existing cash management offering.<br />

The two businesses are being<br />

bought for an undisclosed sum<br />

from Royal London Mutual<br />

Insurance Society Limited with all<br />

five employees moving across to<br />

Ravenscroft as soon as the sale is<br />

completed. The acquisition, which is<br />

subject to approval by the Guernsey<br />

Financial Services Commission, will<br />

increase Ravenscroft’s assets under<br />

administration to more than £6.5b.<br />

‘This is another exciting chapter in<br />

the Ravenscroft story. Our existing<br />

cash management clients will<br />

benefit from their service being<br />

provided by a well-respected<br />

and very experienced team and it<br />

also gives Ravenscroft immediate<br />

scalability. Royal London CI’s clients<br />

will see no changes and will liaise<br />

Startup Guernsey and Barclays<br />

Eagle Labs have teamed up<br />

to host the second Guernsey<br />

Startup Pitch Competition.<br />

Pitch competitions are an<br />

excellent way to promote your<br />

business with a view to fostering<br />

new contacts, securing potential<br />

funding from business angels as<br />

well as gaining valuable media<br />

exposure and expert feedback.<br />

Five companies will be selected<br />

to pitch, and will receive coaching<br />

before the event. The winning<br />

pitches will each receive a £500 prize<br />

for the most investable business idea<br />

and best pitch on the night. Prize<br />

with the same familiar faces,’ said<br />

Mark Bousfield, Group Managing<br />

Director of Ravenscroft.<br />

‘This acquisition rounds out the<br />

Ravenscroft service offering: the<br />

group now offers fully scalable<br />

stockbroking, investment<br />

management, fund management,<br />

cash management and gold/<br />

precious metals dealing and storage.<br />

Piers Hillier, Chief Investment Officer<br />

at Royal London Asset Management,<br />

added, ‘The Royal London Asset<br />

Management CI business has seen<br />

steady growth under Royal London<br />

ownership and Ravenscroft is the<br />

ideal local partner for the team to<br />

continue their journey with.'<br />

The two companies will be<br />

rebranded as Ravenscroft.<br />

‘Ravenscroft is an ambitious and<br />

rapidly growing Channel Islands’<br />

financial services business, with<br />

a reputation and philosophy of<br />

putting its clients first. I believe that<br />

the acquisition will have a positive<br />

impact on both our staff and clients,’<br />

said Pierre Paul, Managing Director<br />

of the cash management business<br />

being acquired by Ravenscroft.<br />

STARTUP GUERNSEY AND BARCLAYS EAGLE LABS TEAM UP<br />

TO HOST SECOND GUERNSEY STARTUP PITCH COMPETITION<br />

money and sponsorship are kindly<br />

provided by Barclays Eagle Labs.<br />

Jennifer Strachan from Startup<br />

Guernsey said. 'We are delighted to<br />

partner with Barclays Eagle Labs to<br />

host the second Guernsey Startup<br />

Pitch Competition. Joining a startup<br />

pitch competition offers lots of<br />

benefits and perks for startups.'<br />

Gez Overstall from Barclays Eagle<br />

Labs said, 'Supporting start-up<br />

businesses is a very important<br />

to Barclays Eagle Labs. We aim<br />

to create an environment where<br />

entrepreneurs can access support<br />

and advice to enable them to<br />

succeed and grow.'<br />

Skipton International is celebrating<br />

the continued growth of the bank,<br />

having reached £1.5 billion of<br />

assets, marking the strength of its<br />

Channel Islands operations.<br />

Jim Coupe, Managing Director<br />

of Skipton, said: 'Reporting<br />

assets of £1.5 billion is a great<br />

indicator to our customers of<br />

Skipton’s strong position. We are<br />

maintaining sustainable growth<br />

of our mortgage lending in the<br />

Channel Islands and diversifying<br />

our proposition into the UK.<br />

'Our vision is to be the most<br />

recommended bank in the<br />

Channel Islands. Consistent levels<br />

of superior customer service<br />

alongside competitive products<br />

have got us to where we are<br />

today. It’s all about listening<br />

to our customers’ needs and<br />

giving them what they want,<br />

leading to our second Feefo<br />

Gold Trusted Service award this<br />

year. We are looking forward<br />

to an exciting 2019, when we<br />

celebrate a special anniversary<br />

with customers and islanders.'<br />

Skipton International is a bank<br />

owned by a building society,<br />

however, if it was classed as one<br />

it would rank as the 13th largest<br />

building society in the UK. This<br />

milestone comes a year before<br />

the award-winning bank is due<br />

to celebrate the 10th anniversary<br />

of the amalgamation of Skipton<br />

Guernsey and Scarborough<br />

Channel Islands.<br />

Jim said: 'Our continued growth<br />

as a business has seen us recently<br />

expand our office space in Tudor<br />

House, taking on a new floor of<br />

the building to accommodate<br />

existing team members and<br />

growth for the foreseeable future.<br />

We now have over 50 Guernsey<br />

team members and plan to<br />

continue steady growth to better<br />

meet the needs of our growing<br />

number of customers.'<br />

At the beginning of the year<br />

Skipton International chose<br />

to further support the local<br />

community by launching the<br />

Skipton Community Fund. The<br />

pan-island charitable fund looks<br />

to provide grants to not-forprofit<br />

organisations for small<br />

projects that will enrich the<br />

community and the lives of<br />

those living across the Channel<br />

Islands. Organisations such as the<br />

Citizen’s Advice Bureau and Class<br />

Act Productions have benefited to<br />

date, with the fund still welcoming<br />

applications.<br />

76 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


DIGITAL INNOVATOR<br />

COURSE TO ENHANCE<br />

ON-ISLAND SKILL SET<br />

Following the success of the Pi-top<br />

pilot introductory course, First<br />

Central Group has teamed up with<br />

the Digital Greenhouse to run a<br />

Digital Innovator Programme for<br />

young people.<br />

The programme, which started<br />

during National Coding Week, aims<br />

to increase opportunities for young<br />

people to learn, explore and build<br />

on their digital experience and to<br />

increase the number of people on<br />

the island with advanced skills in Pitop<br />

technologies and Python (a high<br />

level coding language that is used in<br />

general-purpose programming).<br />

The programme is free and consists<br />

of a series of full-day courses aimed<br />

at 14-21 year olds running from<br />

September 2018 to July 2019.<br />

John Davison, Chief Information<br />

Officer at FCG, said: 'Our<br />

involvement with the Digital<br />

Innovator Programme is very<br />

exciting. It will allow young<br />

people on the island to develop<br />

their digital skills, and also help<br />

engage and educate parents<br />

and the wider community in<br />

digital career opportunities.'<br />

The course curriculum was created<br />

collaboratively with local educators<br />

including members of the Digital<br />

Greenhouse and developers from<br />

FCG, (Guernsey’s leading FinTech<br />

business and the development<br />

company for 1ST CENTRAL, a motor<br />

insurance provider in the UK).<br />

Harriet Moss, UX designer and Digital<br />

Solution Architect at FCG, who helped<br />

devise the curriculum, said: 'We<br />

created a curriculum that we thought<br />

was most relevant to Guernsey. It<br />

includes developing creative problem<br />

solving, project management and<br />

team skill development as well as<br />

learning Python.'<br />

The next generation will be<br />

increasingly reliant on advanced<br />

digital skills and the Digital<br />

Greenhouse, which is the island’s<br />

digital and creative hub, is leading<br />

the way in providing a space for this<br />

to actually happen.<br />

Lucy Witham, Head of Digital and<br />

Economic Development, States of<br />

Guernsey said: 'It’s great for the<br />

Digital Greenhouse to be partnering<br />

with companies like First Central<br />

Group. The Digital Innovator<br />

Programme will help students to<br />

develop their skills through real<br />

hands-on learning. It’s important<br />

we start implementing training and<br />

development opportunities for<br />

young people on the island now so<br />

we are digitally fit for the future.'<br />

FERBRACHE & FARRELL<br />

ADVISE RAVENSCROFT<br />

Ferbrache & Farrell acted as sole legal<br />

counsel to Ravenscroft in advising<br />

it of its acquisition of Royal London<br />

Asset Management (CI) Limited and<br />

Royal London Custody Services (CI)<br />

Limited to expand its existing cash<br />

management and custody offering.<br />

The team consisted of Gavin<br />

Farrell, Natalie Le Cras and<br />

Belinda Hartzenberg dealing with<br />

the Corporate aspects, Alastair<br />

Hargreaves with Property and Martin<br />

Jones with Employment matters.<br />

Ferbrache & Farrell advised on all legal<br />

aspects of the transaction including<br />

the negotiation of the acquisition.<br />

The transaction will involve,<br />

upon the acquisition receiving<br />

regulatory approval, the transfer of<br />

the Guernsey and London-based<br />

employees to Ravenscroft working<br />

as part of the enhanced group.<br />

Gavin Farrell commented that<br />

the team at Ferbrache & Farrell<br />

had been delighted in being<br />

able to assist a very well-known<br />

Guernsey fund and asset manager<br />

in developing its services and<br />

increasing its presence through<br />

the acquisition of worthwhile<br />

businesses involving both large<br />

local and international parties.<br />

BEDELL CRISTIN SENIOR<br />

ASSOCIATE RECOGNISED<br />

IN TOP YOUNG<br />

PROFESSIONALS LIST<br />

Jasmin Semlitsch, a Senior<br />

Associate at Bedell Cristin, has<br />

been named on eprivateclient’s<br />

Top 35 Under 35, the annual<br />

list compiled to recognise<br />

the potential of young private<br />

client practitioners across<br />

the United Kingdom and<br />

Crown Dependencies.<br />

eprivateclient compiles the list<br />

following a judging process that<br />

focuses on the strength of the<br />

nomination, achievements over<br />

the past 12 months and career<br />

progression. Earlier this year<br />

Jasmin was named in the inaugural<br />

Channel Islands Top 35 Under 35.<br />

'Jasmin’s work ethic, together<br />

with her knowledge, expertise<br />

and commitment to client<br />

service make her worthy of<br />

this recognition,' said Alasdair<br />

Davidson, Bedell Cristin Partner<br />

and Head of the Private Wealth<br />

team in Guernsey. 'She is an<br />

exceptionally strong lawyer and<br />

she displays promising talent<br />

which will not only ensure her<br />

future success but greatly benefit<br />

our clients. We are very proud of<br />

Jasmin and her recognition by<br />

eprivateclient first in the Channel<br />

Islands and then now in the UK is<br />

an impressive achievement. She is<br />

a credit to our team.'<br />

C5 ALLIANCE CONSULTANT<br />

GAINS PREMIER CLOUD<br />

SECURITY QUALIFICATION<br />

Head of Technical Solutions at C5<br />

Alliance Matthew Ferbrache has<br />

gained the premier cloud security<br />

certification, Certified Cloud<br />

Security Professional (CCSP). He<br />

is the only security professional<br />

registered in the Channel Islands<br />

to boast this qualification, which<br />

represents the highest standard<br />

for cloud security expertise.<br />

Matthew said, 'The fundamentals<br />

of cloud security are no different<br />

to the traditional on-premises<br />

model. A strong Information<br />

Security Management System is<br />

still fundamental, risk assessments<br />

need to be performed and suitable<br />

controls put in place to reduce<br />

risk. I would urge businesses<br />

considering a cloud solution to<br />

ensure that adequate security<br />

controls are implemented to<br />

protect their organisation and if<br />

they are in doubt to seek technical<br />

advice before investing.'<br />

BUSINESS NEWS<br />

77


Business<br />

RELOCATION<br />

MADE EASY<br />

Locate Guernsey’s new Director Jo Stoddart knows a thing or<br />

two about relocation. She has spent the last eight years helping<br />

families to move to Guernsey, smoothing their way to island<br />

life. <strong>En</strong> <strong>Voyage</strong> asked Jo for her insider tips to make relocating<br />

to Guernsey easy.<br />

DO ASK FOR HELP<br />

Yes, it’s only a short hop to Guernsey from mainland<br />

UK and most aspects of daily life are exactly the same<br />

but there are different healthcare, tax and social<br />

security systems.<br />

You’ll need a local bank account and small<br />

details like registering your car and getting a local<br />

number plate and a Guernsey driving licence<br />

must all be done. Locate Guernsey is on hand to<br />

help, assisting with many aspects of corporate<br />

and personal relocation, and connecting you<br />

to the various government departments.<br />

Islanders are open and welcoming, so don’t be shy<br />

about asking for advice. Guernsey’s estate agents can<br />

help newcomers to understand the two-tier housing<br />

market system and there are excellent private and<br />

high street banks on hand who can advise you.<br />

EMBRACE THE SEASONS<br />

Whatever time of year you make the move, enjoying<br />

the outdoors is part of the Guernsey way of life.<br />

Springtime is a delight as the hedges and coastal paths<br />

come to life in a riot of colour, making walking or<br />

cycling through the lanes a real highlight of the year.<br />

The summer sees islanders flock to the beaches to<br />

paddleboard, kayak, swim in the crystal-clear waters<br />

and eat al fresco. Sign up for surf lessons or try your<br />

hand at coasteering, there are many adventures to be<br />

had in the sunshine.<br />

The autumn months are a time to enjoy the<br />

island’s restaurant scene, particularly with<br />

the ever-popular Tennerfest – an island-wide<br />

promotion that offers great deals. Forage for<br />

blackberries in the hedgerows and cliff paths or<br />

take a flask of hot chocolate to the beach.<br />

78 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


Business<br />

Winter means bracing walks on the cliffs,<br />

mesmerised by the crashing waves, before cosying in<br />

front of a fire in one of Guernsey’s pubs. There’s iceskating<br />

in the winter, panto, Christmas markets and<br />

yes, Father Christmas stops off on his way across<br />

the Channel.<br />

Whatever the time of year, explore the Bailiwick’s<br />

smaller islands – Herm, Sark and Alderney all<br />

have their own characters which offer an ‘island<br />

getaway’ without going far. There are also many<br />

quintessentially Guernsey events in the annual<br />

calendar such as Liberation Day, Seafront Sundays and<br />

quirky traditions like the wintertime apple tree Wassail.<br />

Guernsey also has a growing art scene, an annual<br />

literary festival and a performing arts centre and other<br />

concert venues, so retreating inside is always<br />

an option.<br />

SLOW DOWN<br />

Life is slower in Guernsey. From the 15mph speed<br />

limit on the winding Ruettes Tranquilles, a move to<br />

the island means embracing a more relaxed pace of<br />

life. The island balances work with fitness, family and<br />

‘me time’ remarkably well, not least because of its<br />

small size. It’s easy to get around, so you can simply<br />

get more done in less time and, with short commute<br />

times, most people have more time for their hobbies.<br />

Stop to chat with new friends as you wander down<br />

the high street, make time to enjoy the view and take<br />

it slow in the lanes; life’s good when you take more<br />

time to enjoy it.<br />

JO’S FAVOURITE THINGS TO DO IN GUERNSEY<br />

I can often be found walking along the beaches<br />

– I’m a west coast girl and particularly love to walk<br />

along the coast anywhere from Grandes Rocques to<br />

Ladies Bay. I enjoy the ruggedness of it all and find<br />

a bracing walk on the beach the best thing to blow<br />

away the cobwebs. There is something very soothing<br />

about being by the sea and I never tire of it.<br />

I particularly enjoy having a drink in the summer<br />

at Cobo. Guernsey’s sunsets are spectacular and<br />

whether you are on the beach, sitting on the seawall<br />

with fish and chips or on the terrace of the pub, it is<br />

simply stunning.<br />

I also love the coast during the winter when the tide<br />

is very high and the waves come crashing over the sea<br />

wall at Cobo – it reminds me of winter days during my<br />

childhood in Yorkshire and seeing the waves spilling<br />

over the seawall in Scarborough!<br />

I enjoy Nordic walking when I get the time to do it –<br />

it’s a great way of discovering little lanes on the island<br />

that I hadn’t previously found – our group leader has<br />

a wonderful knack of finding amazing routes around<br />

the island with lots of hidden gems. I love property so<br />

it’s a great way to see some stunning houses that are<br />

hidden away in the island’s lanes.<br />

I often take visitors to Jerbourg point where there<br />

are stunning views of all the Channel Islands and the<br />

walk along from there to Saints Bay and Icart is simply<br />

glorious. The Gouffre is another favourite place to sit<br />

and soak up the island’s beauty whilst looking out<br />

to sea.<br />

Having afternoon tea by the fire in one of the island’s<br />

hotels is another favourite thing to do and as a family<br />

we now do this every New Year’s Eve afternoon<br />

before the children go out with friends and do their<br />

own thing to celebrate.<br />

I’m a real foodie and nothing makes me happier than<br />

a good meal in a restaurant with a view so I’m spoilt<br />

for choice in Guernsey.<br />

MEET THE NEW LOCATE GUERNSEY TEAM<br />

Locate Guernsey Director Jo Stoddart’s previous<br />

career as an estate agent and relocation consultant<br />

means she has first-hand experience of moving to<br />

a new jurisdiction. She lived for many years in Paris,<br />

then had a brief spell back in the UK before relocating<br />

first to Jersey and then 13 years ago to Guernsey, so<br />

she really does understand all that is involved and the<br />

importance of helping people to settle quickly on the<br />

island and build new networks.<br />

Paul Kilminster, Assistant Director, was previously<br />

Administrator of Guernsey’s Population Management<br />

Office. He is known for his pragmatic approach and<br />

ability to get things done quickly.<br />

79


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80 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


Business<br />

LESSONS IN<br />

WORKPLACE<br />

STRESS FROM<br />

2,000 YEARS AGO<br />

BY RACHEL RICHARDSON, COUNSEL IN OGIER’S EMPLOYMENT LAW TEAM<br />

Stress can be both the cause of, and a symptom of,<br />

problems in the workplace that can give rise to claims<br />

both in the Employment Tribunal and the Royal Court –<br />

and better stress management can help to prevent timeconsuming,<br />

costly and reputationally damaging conflict.<br />

How big is the issue? Reports show that 12.5 million<br />

working days were lost due to stress in 2017, and that<br />

40% of all work-related ill-health cases are down to<br />

stress, depression or anxiety.<br />

But beyond those statistics lie thousands more hours<br />

lost in absence and productivity through low morale,<br />

and wasted resources in sick pay, recruitment costs and<br />

resolving disputes.<br />

While we might think of all of this as a very 21st-century<br />

issue, the truth is that we've been dealing with workplace<br />

stress for literally thousands of years, and a particular<br />

group of ancient philosophers – the Stoics – have<br />

some meditations and lessons on stress that have<br />

resonance today.<br />

THE MAIN CASES OF STRESS IN THE WORKPLACE<br />

COME UNDER SIX HEADINGS:<br />

• A workload that's too heavy<br />

• Employees feeling they have little say in how<br />

they do their job<br />

• Too little support from colleagues and managers<br />

• Breakdown in working relationships with colleagues.<br />

• A lack of understanding or different perceptions<br />

of a role<br />

• Changes to duties and team structure<br />

If not managed and resolved early, all of this can<br />

lead to claims to the Employment Tribunal, with all the<br />

disruption, extra costs and reputational damage that they<br />

can inflict.<br />

CLAIMS CAN FALL UNDER:<br />

• Personal injury – where an employee claims an<br />

employer has failed to fulfil their common-law duty<br />

to take reasonable care for the health and safety of<br />

employees in the workplace<br />

• Breach of contract – it is an implied term of every<br />

employment contract that employers will take<br />

reasonable care not to cause psychiatric harm by<br />

reason of work environment or the character or<br />

volume of work imposed<br />

• Constructive dismissal – where an employee claims<br />

that their employer's behaviour has resulted in stress<br />

and breached their contract e.g. the implied duty of<br />

trust and confidence, forcing them to leave their job<br />

• Unfair dismissal – e.g. where an employee is<br />

dismissed on stress-related capability grounds<br />

BUT WHAT ABOUT THE STOICS?<br />

The Stoics wrote that a meaningful life could be<br />

lived, and inner peace attained, by overcoming<br />

adversity, facing our obstacles instead of running from<br />

them, and controlling our thoughts and impulses.<br />

By acknowledging problems and tackling them, by<br />

preparing for the worst-case scenario, and above all<br />

by accepting that our perception and interpretation of<br />

events is subjective, and so can be changed, we live<br />

happier lives.<br />

HOW DOES THIS AFFECT THE WORKPLACE?<br />

The Stoics would argue that employment law and the<br />

modern employment environment equip us to deal<br />

with these issues: Stoic employers must be mindful of<br />

the possibility of stress and the worst-case scenarios of<br />

ill-health, damage to business and litigation arising from<br />

stress. A good Stoic would then tackle these issues head<br />

on – they would carry out a stress audit, ensure that all<br />

employees know how to raise concerns, and arrange<br />

mentoring or a buddy system to assist employees who<br />

are showing signs of stress. Above all, employers should<br />

be addressing the increasing reality of stress in the<br />

workplace and dealing with it, rather than sweeping it<br />

under the carpet.<br />

Stoicism teaches us to look at the big picture when we<br />

feel stressed – to transcend our own egos and remind<br />

ourselves how small we (and our problems) are in the<br />

great scheme of things.<br />

The current generation is the first to have the protection<br />

of employment legislation and independent tribunals, but<br />

it is not the first to have dealt with stress in the workplace<br />

or anywhere else. It may be that one of the best ways<br />

to deal with the modern stress epidemic is to look<br />

back and draw on the wisdom of ancient philosophy.<br />

Rachel Richardson has more than a decade's experience in workplace disputes. She is praised in leading independent legal<br />

directories for "excellent industry knowledge" and "getting to the heart of a problem quickly and commercially".<br />

81


82 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


Business<br />

eDISCLOSURE 101<br />

AND HOW A CONSULTANT<br />

CAN HELP AT EVERY STAGE<br />

BY SEAN CORDES, LDM GLOBAL<br />

Electronic disclosure involves advanced tools, analytics and<br />

experts analysing data for review or investigation, but it need not<br />

be confusing. When legal and financial professionals have a basic<br />

understanding of the eDisclosure process, they are better positioned<br />

to make decisions on the best approach for their matters.<br />

COLLECTIONS<br />

eDisclosure is typically used in<br />

investigations, dispute resolutions<br />

and litigations. The first stage<br />

is identifying the electronically<br />

stored information, or ESI, that<br />

could be relevant to a matter. You’ll<br />

need to look at your company’s<br />

network structure to determine<br />

how and where data is stored<br />

and decide whether you would<br />

like to collect all of the data from<br />

a server or be more targeted as<br />

to which custodians you would<br />

potentially be collecting from. A<br />

consultant can help you determine<br />

these answers and explain the<br />

pros and cons of broad collections<br />

vs. targeted collections.<br />

In some cases, a collection may<br />

not be needed at the outset, at<br />

all. LDM Global recently helped<br />

with a matter involving a large<br />

public health organisation that<br />

had large volumes of data stored,<br />

including medical records. A<br />

potentially complex, multi-party<br />

litigation was in sight, and it was<br />

crucial that the firm understand<br />

which documents were available,<br />

what they contained and where<br />

they were located on the<br />

servers. However, because of<br />

the confidential nature of the<br />

documents, a standard collection<br />

process was not possible. It was<br />

decided that only appropriate<br />

data could be imaged and that<br />

no data could be removed until,<br />

and if, disclosure was required.<br />

After a thorough consultation,<br />

the solution to the confidentiality<br />

and data protection challenges<br />

was for LDM Global to do a<br />

pseudo-collection; this did not<br />

remove any data but ensured<br />

that the servers were “mapped”<br />

to provide a searchable database<br />

of the types of documents<br />

available while also imaging the<br />

servers for the client to ensure a<br />

defensible preservation strategy.<br />

PROCESSING<br />

After documents are collected<br />

– in a forensically sound manner<br />

to ensure no metadata is changed<br />

and that they will stand up in court<br />

– they enter the processing stage.<br />

Processing creates a searchable<br />

database of your documents.<br />

(Think of a Google search but<br />

with only your documents and<br />

actually able to do a lot more.)<br />

While creating this database,<br />

systems files and duplicate<br />

documents are eliminated.<br />

REVIEW AND ANALYTICS<br />

Next is when the document<br />

review occurs. Standard features<br />

used include date filtering and<br />

keyword searching. Keyword<br />

searching can be very granular,<br />

and a consultant can work with<br />

you to identify keywords and the<br />

proper way to ensure you return<br />

all the documents containing<br />

those keywords or phrases.<br />

During this phase, analytics tools<br />

can help ensure you achieve your<br />

objectives. These tools can help<br />

organise and cull your data to help<br />

you focus on the likely relevant<br />

documents first, informing your<br />

case strategy decisions. Tools such<br />

as email threading put your emails<br />

back into chains and eliminate<br />

the need to review duplicative<br />

content. Near-duplicate analysis<br />

identifies documents that are<br />

extremely similar but not exact<br />

duplicates. This tool is useful<br />

in many ways, such as finding<br />

documents similar to the key<br />

documents you’ve identified, or<br />

helping you to bucket responsive<br />

vs. non-responsive documents<br />

for batching to reviewers.<br />

Further analytics tools such<br />

as conceptual analysis identify<br />

the most used concepts in your<br />

data set, while the relationship<br />

analysis tool shows you who was<br />

talking to whom via email and<br />

the amount of communication<br />

that was occurring.<br />

CONCLUSION<br />

The basic eDisclosure<br />

workflow is straightforward,<br />

but a good understanding is<br />

paramount for ensuring the<br />

more detailed strategies can<br />

be put into place to attain your<br />

objectives. A digital forensics and<br />

eDisclosure consultant will help<br />

you to achieve these objectives<br />

while ensuring your process<br />

is efficient and defensible.<br />

ABOUT LDM GLOBAL<br />

LDM Global was founded in 1996<br />

and is an information management,<br />

litigation support and professional<br />

services consultancy to the legal<br />

industry. LDM Global specialises in<br />

Digital Forensics and Data Recovery,<br />

Electronic Discovery/Disclosure<br />

and Cybersecurity, as well as several<br />

other important services to clients,<br />

including ISO 27001 certification and<br />

security consulting, GDPR compliance<br />

consulting and IT managed services.<br />

Learn more at www.ldmglobal.com.<br />

83


Business<br />

FAR EAST WORKS FOR<br />

GUERNSEY’S FINANCE INDUSTRY<br />

Guernsey’s connections with China and the wider Asia-Pacific region are<br />

growing, particularly with insurance business in China and funds activity in<br />

Hong Kong, as highlighted in September at events both on and off-island.<br />

CHINA<br />

Numerous Memoranda of Understanding<br />

(MoU) have been signed with all of China’s<br />

financial services regulators and Chinese<br />

authorities across all sectors – essential for<br />

making progress in business in the country – as<br />

well as several business wins for Guernsey firms.<br />

The island’s most significant success in<br />

China to date is in captive insurance.<br />

Last year, Alternative Risk Management (ARM)<br />

established a joint venture to promote captive<br />

structures and management services with<br />

a Chinese captive group and set up the first<br />

Chinese insurance company in Guernsey, which<br />

it now manages. Managing Director Charles<br />

Scott is closing in on more deals, having spent<br />

two and a half years working with Chinese<br />

contacts, making some 15 trips to the region.<br />

Speaking at GF’s on-island China<br />

update, he said he was excited by<br />

the opportunities in China.<br />

'Personally I am very excited about the<br />

opportunities in China. Captives are virtually<br />

unheard of, virgin territory, and no other<br />

domicile marketing captives to China<br />

corporates has so far enjoyed any success,'<br />

he said. 'I believe there is a huge opportunity<br />

and I would absolutely urge my colleagues<br />

in the industry to come over, do the hard<br />

yards, and you will see the rewards.<br />

'The Guernsey Financial Services Commission<br />

(GFSC) has been very supportive of enabling<br />

Chinese business in the island, particularly as<br />

enhanced KYC can be required in doing business<br />

with Chinese companies and individuals.'<br />

Guernsey Finance’s long-serving Shanghai<br />

representative Wendy Weng visits first<br />

and second-tier cities in the country<br />

every month, meeting local government,<br />

intermediaries, institutions and professionals<br />

to promote Guernsey and its services.<br />

She says the Chinese government<br />

had been supportive of Guernsey’s<br />

promotion of captive insurance there.<br />

'I am heartened to see more Guernsey<br />

firms and practitioners making visits and<br />

moving into China or Asia,' she added.<br />

'I urge local firms to work as a team in<br />

getting best value from the market.'<br />

Guernsey Finance’s insurance-themed<br />

Shanghai Masterclass saw delegates advised<br />

on how all types of insurance-linked securities<br />

(ILS) structures can be managed in Guernsey,<br />

as well as updated on the development of<br />

the relationship between captives and ILS.<br />

ASIA PACIFIC<br />

In Hong Kong, significant steps have been<br />

made in the funds sector. The theme of GF’s<br />

Hong Kong Masterclass was investing in<br />

alternative assets and discussed the potential of<br />

accessing a selection of alternative asset classes<br />

through Guernsey investment structures.<br />

Director of Fund Services at Trident Trust<br />

in Guernsey Joe Truelove, whose firm<br />

sponsored the event, said Hong Kong was<br />

a region Guernsey had a lot to offer to.<br />

Trident Trust has long-established relationships<br />

between Guernsey and Hong Kong. Since<br />

launching the Guernsey element of its global<br />

fund administration business in 2004, Trident<br />

Trust’s Guernsey office has gone on to provide<br />

administration services for a number of clients in<br />

Asia, typically working on Cayman-based funds.<br />

84 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


GF DEPUTY<br />

CHIEF EXECUTIVE<br />

KATE CLOUSTON<br />

ON CHINA AND<br />

ASIA PACIFIC<br />

'Asia presents significant opportunity, particularly given the<br />

size and strength of the Chinese economy. It is only going<br />

to become more important in the future,' Mr Truelove said.<br />

'To ignore such a massive market is not good sense. The<br />

East is on the rise and Hong Kong is a key route into China.'<br />

Mr Truelove said that Guernsey benefitted from being in a<br />

better time zone for dealing with Asian clients than Cayman,<br />

and its well-known high standards of corporate governance.<br />

'We are operating in a global market where people want<br />

to use global products – so Cayman-incorporated schemes<br />

administered in Guernsey is a workable solution for our<br />

clients. And, of course, Guernsey’s wide range of fund<br />

vehicles can also offer benefits to clients from the region.'<br />

The panel speakers were Hong Kong-based investment<br />

experts who have successfully invested in alternative asset<br />

classes in East Asia, all with business connections with<br />

Guernsey. They shared their expertise in real estate, venture<br />

capital, technology and family offices, and highlighted<br />

Guernsey’s 'dynamism' and transparency record.<br />

Attendees included general partners, limited partners,<br />

family offices, lawyers, bankers and investment<br />

managers, and associations represented included<br />

the Hong Kong Investment Funds Association<br />

and the HK Venture Capital Association.<br />

Topics included real estate as an investment opportunity<br />

for family offices, the drive from family offices for<br />

niche opportunities, Asian interest in cryptocurrencies<br />

and blockchain, growing enthusiasm for the new<br />

Guernsey Green Fund, and Guernsey’s position as<br />

a funds domicile from a Hong Kong perspective in<br />

comparison with Cayman and Luxembourg.<br />

RECOGNITION<br />

Address PO Box 655, Somers House,<br />

St Peter Port, Guernsey, GY1 3PN<br />

SHANGHAI<br />

MASTERCLASS<br />

Guernsey’s position as an established international<br />

captive domicile and its strong commitment to the Asian<br />

market were key factors as the island was named best<br />

Non-Asian Domicile at the 2018 Asia Captive Review<br />

Awards, which recognise and reward exceptional<br />

providers of captive insurance products and services that<br />

have outperformed their competitors and demonstrated<br />

the highest levels of excellence over the last 12 months.<br />

The judging panel – made up of Asian risk and<br />

insurance managers – said Guernsey remained<br />

an attractive option for the Asian market, noting<br />

there was evidence of China becoming increasingly<br />

comfortable doing business with Guernsey.<br />

Phone +44 (0) 1481 720071<br />

Twitter @WEAREGUERNSEY<br />

Email info@weareguernsey.com Web weareguernsey.com<br />

Guernsey’s sophisticated solutions and<br />

significant international expertise are being<br />

increasingly recognised. The island has gained<br />

such a positive reputation there as an expert<br />

in many different areas of financial services.<br />

The ventures announced last year, and the<br />

MoUs between the jurisdictions, are proof of<br />

that. Nothing happens in China without the<br />

government’s blessing, so it is essential to<br />

seek these agreements to smooth the way<br />

for partnerships to develop. They represent<br />

another step towards the removal of barriers<br />

between two very different cultures.<br />

Guernsey is perfectly suited to help those<br />

motivated by a ‘flight to quality’. A well-regulated<br />

environment is not always a business-friendly one.<br />

But, as a world-leader in pragmatic regulation<br />

of the highest quality, Guernsey strikes the right<br />

balance between oversight and flexibility.<br />

Doing business in China is about building<br />

relationships. Local firms looking to<br />

operate there should prepare for significant<br />

investment of human and financial capital. It<br />

is a challenge, a work in progress, a supreme<br />

learning experience and a fascinating lesson in<br />

cultural differences. But more than anything,<br />

it is a tremendous opportunity to bring badly<br />

needed services and expertise to a market<br />

whose demand is growing day by day.<br />

Significant steps for Guernsey in China<br />

and Hong Kong:<br />

• The GFSC confirmed new business from China<br />

and Hong Kong is 5.6% of total new fiduciary<br />

business in Guernsey (an increase from 1%).<br />

• Two high-net worth families relocated from<br />

Shanghai to Guernsey, one on an entrepreneur<br />

visa and another on an investment visa.<br />

• Chinese insurance company Brilliant Re was<br />

set up in Guernsey, managed by ARM.<br />

• ARM established a joint venture to promote<br />

captive structures and management services<br />

with Chinese captive group Beijing Airport<br />

Captive Management Consulting.<br />

• Guernsey named Best Non-Asian<br />

Captive Domicile at the 2018 Asia<br />

Captive Review Awards.<br />

• Offshore law firms Carey Olsen and Collas<br />

Crill established Hong Kong offices.<br />

• Memoranda of Understanding signed with<br />

all of China’s financial services regulators<br />

and 10 MoUs and cooperation statements<br />

with industry bodies, representatives<br />

and other entries, including four<br />

insurance-related MoUs with China.<br />

85


Data protection laws already<br />

exist to protect our personal<br />

data in basic ways but they are<br />

outdated and have not kept up<br />

with society’s reliance upon email,<br />

social media, mobile apps and the<br />

internet. The purpose of the EU’s<br />

European General Data Protection<br />

Regulation 2016/679 (“GDPR”) is to<br />

modernise personal data laws to<br />

give individuals more protection<br />

and control over their personal<br />

data and to raise the standard of<br />

data protection laws. Similarly, the<br />

EU’s Law <strong>En</strong>forcement Directive<br />

(EU 2016/680) (“LED”) protects<br />

citizens’ rights to data protection<br />

when their data is processed by<br />

law enforcement authorities.<br />

It is crucial for the international<br />

finance industry in Guernsey, a<br />

non-EU jurisdiction, to be able to<br />

collect information from clients<br />

and share it with affiliates and<br />

service providers across the UK<br />

and the European Union without<br />

delay or regulatory barriers.<br />

For that reason, Guernsey<br />

has been one of only 11 non-<br />

EU jurisdictions (called “third<br />

countries”) whose data protection<br />

regimes have benefited from<br />

an adequacy decision of the EU<br />

Commission. This means that<br />

the EU has judged Guernsey to<br />

have equivalent data protection<br />

standards to those in the EU,<br />

thereby allowing data to flow<br />

between the Bailiwick and Europe.<br />

Therefore it came as no surprise<br />

that in April 2017 the States of<br />

Guernsey announced that it<br />

was committed to introducing<br />

legislation that implements the<br />

GDPR and LED. On 29 November<br />

2017 the States approved the<br />

draft Data Protection (Bailiwick of<br />

Guernsey) Law 2017 (the “DPL”)<br />

to implement the GDPR and<br />

LED. The DPL now requires Royal<br />

Assent. It is expected to come into<br />

force on or around 25 May 2018,<br />

at the same time that the GDPR<br />

comes into effect across the EU.<br />

WHAT ARE SOME OF THE<br />

MOST IMPORTANT CHANGES<br />

IN THE NEW LAW?<br />

Strengthens the rights<br />

of data subjects<br />

The DPL confers a raft of new<br />

rights on the people to whom<br />

the personal data relates (data<br />

subjects), such as the right to be<br />

forgotten and the right to data<br />

portability (i.e., being able to<br />

switch service providers, such<br />

as mobile phone companies,<br />

without losing data). New civil<br />

actions can be brought by data<br />

subjects for breach of statutory<br />

duties against data controllers<br />

(those who decide how and<br />

why data is processed) and data<br />

processors (those who process the<br />

personal data) when the breach<br />

causes damage. “Damage” is<br />

defined widely to include financial<br />

loss, distress, inconvenience<br />

and other adverse effects.<br />

Heavier duties on data controllers<br />

and new duties on data processors<br />

The DPL will impose much<br />

wider duties on data controllers<br />

and creates new duties for<br />

data processors. For example,<br />

data controllers will need to<br />

have written agreements with<br />

all of their data processors<br />

and sufficient guarantees from<br />

processors that they will meet<br />

the DPL’s requirements; while<br />

data processors will be required<br />

by law to delete or return all data<br />

after finishing their services.<br />

A more independent and<br />

more powerful regulator<br />

Once the DPL is in force,<br />

the Guernsey Data Protection<br />

Commissioner will be called the<br />

Data Protection Authority and will<br />

be given far more independence<br />

and power than the Commissioner<br />

presently enjoys. Data processors,<br />

as well as data controllers, will<br />

need to register with the Authority<br />

and pay a fee. The Authority’s<br />

greater powers will include the<br />

ability to give tougher penalties<br />

for breach of data protection<br />

law, reaching up to as much as<br />

10% of global annual turnover<br />

with a limit of £10 million.<br />

Guernsey businesses need<br />

to prepare now for the DPL<br />

coming into force in May 2018.<br />

Babbé LLP can assist with your<br />

business’ preparations, no<br />

matter how large or small.<br />

86 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


Business<br />

BETTER PROTECTION<br />

FOR CREDITORS OF<br />

INSOLVENT COMPANIES<br />

IS TIMELY – ADVOCATE<br />

BY TODD MCGUFFIN, PARTNER IN THE DISPUTE RESOLUTION AT BABBÉ LLP<br />

With the recent high-profile<br />

liquidations of Sarnia Estates<br />

Agency and the parent company<br />

of the airline Waves in the<br />

headlines, it is important for<br />

creditors and consumers to<br />

understand the benefits of<br />

imminent changes to Guernsey’s<br />

corporate insolvency regime. An<br />

overriding theme of the changes<br />

is to provide stronger measures to<br />

protect creditors and consumers<br />

when businesses fail by requiring<br />

more clarity and certainty when a<br />

company is to be wound up.<br />

There are two corporate<br />

liquidation processes in Guernsey.<br />

Compulsory winding up is where<br />

the Royal Court orders that a<br />

company be wound up (usually<br />

as it is proven to be insolvent),<br />

appoints an independent liquidator<br />

and the court supervises the<br />

winding-up process. There is also<br />

voluntary winding up where the<br />

shareholders of the company<br />

agree that the company should<br />

be wound up. A voluntary winding<br />

up can be solvent (where there is<br />

enough money to pay all creditors<br />

in full) or insolvent (where creditors<br />

will not get paid in full or at all). In<br />

all cases, liquidators are under a<br />

duty to act in the best interests of<br />

all creditors.<br />

The changes include the<br />

requirement for a liquidator in an<br />

insolvent voluntary liquidation to<br />

give notice of their appointment<br />

to creditors, to hold at least one<br />

meeting with creditors and to<br />

report to creditors on an ongoing<br />

basis. This ensures creditors are<br />

better able to engage with the<br />

liquidator and understand their<br />

rights in the process.<br />

Previously it was not uncommon<br />

for directors or shareholders<br />

of companies to be appointed<br />

as liquidators to conduct an<br />

insolvent voluntary liquidation.<br />

However, where such liquidators<br />

might benefit from refusing to<br />

acknowledge the claims of some<br />

creditors, potential conflicts of<br />

interest may arise. The changes<br />

will require appointment of<br />

independent liquidators to<br />

insolvency voluntary winding ups.<br />

Additional powers will be given to<br />

liquidators (whether the liquidation<br />

be voluntary or compulsory)<br />

to demand the production of<br />

information from directors at the<br />

earliest opportunity. This should<br />

allow liquidators to understand<br />

more quickly and efficiently the<br />

state of the company’s assets,<br />

liabilities, debts and creditors.<br />

Further, liquidators will also be able<br />

to apply to the Royal Court for an<br />

order requiring other individuals<br />

with knowledge of the company’s<br />

affairs to be examined and be<br />

compelled to provide information.<br />

These new powers will sit<br />

alongside a new proposed<br />

ongoing obligation on liquidators<br />

to report any findings or suspicions<br />

of misconduct on the part of the<br />

directors or officers of a company.<br />

This will assist authorities in<br />

identifying delinquency and<br />

potential wrongdoing on the part<br />

of directors and officers which<br />

in turn will help safeguard and<br />

enhance Guernsey’s international<br />

reputation as a transparent and<br />

creditor-friendly jurisdiction.<br />

Todd McGuffin<br />

Partner<br />

at Babbé LLP<br />

THESE NEW POWERS<br />

WILL SIT ALONGSIDE<br />

A NEW PROPOSED<br />

ONGOING OBLIGATION<br />

ON LIQUIDATORS TO<br />

REPORT ANY FINDINGS<br />

OR SUSPICIONS OF<br />

MISCONDUCT ON<br />

THE PART OF THE<br />

DIRECTORS OR OFFICERS<br />

OF A COMPANY<br />

87


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88 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


Business<br />

A MATTER<br />

OF TASTE<br />

Denmark and Sweden are well<br />

known for their furniture with clean lines,<br />

simple utilitarian clothing brands and natural<br />

lifestyles. They keep their breads and cakes<br />

pretty uncomplicated too. PEA's Managing<br />

Director James Orrick enjoys a traditional<br />

Nordic break and looks at what we could<br />

learn from the Great Scandinavian Bake Off.<br />

Setting a good work-life balance<br />

is important in the Nordics. So<br />

much so that they have their own<br />

word for it; hygge. Not directly<br />

translatable to <strong>En</strong>glish, Hygge<br />

means being comfortable, cosy<br />

and sharing food and drink with<br />

the people you are close to. It’s<br />

central to the way life is lived.<br />

Once again, the Nordic countries<br />

have ranked as the happiest<br />

countries in the world by the<br />

United Nations World Happiness<br />

Report, so maybe we could all<br />

learn a few lessons by getting<br />

a great work-life balance and<br />

embracing this way of life.<br />

Rooted in the custom of eating<br />

sociably, Sweden too embraces<br />

this wholeheartedly. Known for<br />

their fika breaks which feature<br />

coffee and pastries, it’s a ritual<br />

similar to Britain’s afternoon tea<br />

tradition, where people sit and<br />

socialise over a hot drink and<br />

small snacks. In fact, Sweden’s<br />

population of ten million are<br />

responsible for 1% of the world’s<br />

coffee intake – the second<br />

highest in the world behind<br />

Finland. However, it isn't just<br />

a coffee break. A fika break is<br />

a moment to slow down and<br />

appreciate the good things in life.<br />

When it comes to the selection<br />

of traditional fika treats, the<br />

variety to choose from seems<br />

endless. Perhaps the most<br />

iconic fika recipe is that of the<br />

kanelbullar, or cinnamon bun.<br />

Sprinkled with a coating known<br />

as pearl sugar, these treats evoke<br />

many a childhood memory<br />

for the Swedes. Then we have<br />

smakakor, literally translated as<br />

small cookies, of which there<br />

is a variant to suit any taste.<br />

Not got a sweet tooth? There’s<br />

a fika treat for you too. Savoury<br />

options include smorgas, an open<br />

sandwich the Scandinavians are<br />

known for – rustic bread piled<br />

high with fillings such as peach<br />

and prosciutto, sweet potato and<br />

goat's cheese or a tomato tartine<br />

to name but a few. Although you<br />

may have had your fair share of<br />

open sandwiches in the café down<br />

the road, Swedes have been doing<br />

so for centuries. The first loaves<br />

of bread were baked a thousand<br />

years ago using barley flour, after<br />

Scandinavian soldiers learned<br />

baking techniques between<br />

200-400 AD whilst working as<br />

mercenaries in the Roman army.<br />

But it’s not merely what they<br />

eat that makes these breaks fit<br />

perfectly with Hygge but more<br />

the ritual of doing so. The idea<br />

of having your ‘coffee to go’ is<br />

unfathomable, as coffee breaks<br />

are just that – time for a break. In<br />

fact, in Sweden, they are officially<br />

entitled to have regular fika<br />

breaks at work, with most Swedes<br />

stopping their daily activity and<br />

routines for a planned break.<br />

Our PEA teams in Sweden and<br />

Denmark certainly appreciate<br />

the advantages of hygge and<br />

fika. We make a point of taking<br />

time out, enjoying a moment for<br />

coffee and cake and recharging<br />

batteries. We get back to work<br />

with real purpose, clarity and<br />

renewed vigour, fully focused<br />

on delivering greater efficiencies<br />

and self-improvement, ultimately<br />

for the benefit of our clients.<br />

PEA has a reputation for<br />

embracing innovation within<br />

the three jurisdictions in which<br />

it operates. Opportunities to<br />

adopt beneficial practices will<br />

always be on the agenda.<br />

Time for a fika break anyone?<br />

Private Equity Administrators Limited is regulated by the Guernsey Financial Services Commission and<br />

licensed under both The Protection of Investors (Bailiwick of Guernsey) Law, 1987 and The Regulation of<br />

Fiduciaries, Administration Businesses and Company Directors, etc (Bailiwick of Guernsey) Law, 2000.<br />

www.peadm.com<br />

89


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silver coins for the pudding, please call us for details.<br />

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Call 01481 706767 or visit bullionrock.com/direct<br />

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222, Level 5, The Market Buildings, Fountain Street, St Peter Port, Guernsey, GY1 4JG. RPML is registered with the Guernsey Financial Services Commission as a Non-Regulated Financial Services Business.<br />

90 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


Business<br />

TEN YEARS AFTER...<br />

BY MARK BOUSFIELD,<br />

GROUP MANAGING DIRECTOR,<br />

RAVENSCROFT<br />

TAX THE RICH, FEED THE POOR<br />

TILL THERE ARE NO RICH NO MORE<br />

I’d Love to Change the World, Alvin Lee, 1971<br />

It is perhaps hard for some to believe that a decade<br />

ago the financial (and real) world went into meltdown<br />

as investments turned turtle, banks collapsed and entire<br />

countries’ debts spiralled out of control. In a time where<br />

the half-life of corporate memory is now measured in<br />

tweets (more of which later) you may also be unsurprised<br />

to know that market valuations are now back where they<br />

were in 2008. Some might postulate that we’re heading<br />

for another tumble…<br />

Ten years has a particular resonance for me, since it<br />

precisely mirrors my move to what was then Cenkos to<br />

create Ravenscroft’s investment management team. While<br />

plenty claim foresight in hindsight, very few of us had<br />

imagined quite what would happen when, just 10 days<br />

after I’d started my new role, Lehman Brothers collapsed<br />

into bankruptcy on 15 September 2008. For me, with a<br />

wife on maternity leave looking after our four month old,<br />

the conversation that night went along the lines of:<br />

(Mock cheerfully) “Hi, I’m home.”<br />

“Hi. How’s it all going? This Lehman’s thing doesn’t look<br />

too great…”<br />

(Nervously) “I’m sure it will be fine – but you’re definitely<br />

going back to work, aren’t you?!”<br />

Yes, we’re still here and very grateful that things<br />

worked out, but there were many valuable and<br />

time-worn lessons and not a few struggles<br />

along the way. So, what have we learned?<br />

No free lunches – in 2008, mortgages were given to<br />

self-employed, self-certifying borrowers (the whole,<br />

colloquially, if unfairly, nicknamed 'liars’ loans'). These<br />

were then packaged and sold to insufficiently careful<br />

buyers as – depending upon which Tranche one<br />

purchased – either high risk/reward or AAA (rock-solid)<br />

investments. They were neither, as so many found<br />

out. If it looks too good to be true, it usually is.<br />

Know what you own and why you own it – clearly,<br />

this applied to our Collateralised Debt Obligation<br />

buyers, but is true of any investment. Take the time to<br />

research it, ask questions and don’t be sucked in by<br />

stories or language which you don’t understand.<br />

Know your time horizon and invest accordingly – “stick to<br />

your knitting” is a phrase we use regularly because that’s<br />

what exactly what we do. We know what our investment<br />

strategy is and we stick to it and all investors should do<br />

the same; emotional investing will de-rail you.<br />

There’s nothing new under the sun – Rome’s, Spain’s,<br />

France’s and (to an extent) Britain’s empires all collapsed<br />

under unsupportable debt. The obvious question<br />

is whether the US will eventually go the same way.<br />

Certainly, the world has not stopped its borrowing<br />

binge since 2008 and is still excessively leveraged.<br />

There are always good investments out there,<br />

especially in moments of crisis – it is the eternal<br />

paradox summed up by the Sage of Omaha, Warren<br />

Buffett: “Be fearful when others are greedy and<br />

greedy when others are fearful.” The earth continues<br />

to turn, humans continue to innovate, and the world<br />

is wealthier and healthier than it has ever been.<br />

As humans, we’re fated to seek that lottery-like<br />

winner and wired to forget the losers. This is a very<br />

bad thing, in investing terms, because of a thing called<br />

hindsight bias. Yes, you now think that Twitter, Uber,<br />

Instagram, iPhones, iPads, Amazon Kindles and Netflix<br />

streaming are obvious investments; but, in 2008,<br />

these were either non-existent or struggling start-ups.<br />

And that’s to say nothing of extraordinary medical,<br />

pharmaceutical and robotic advances that were in their<br />

infancy and priced to buy. But could you (would you?)<br />

have picked these potential winners at the height of<br />

a global financial collapse? I venture to suggest that it<br />

was very unlikely, simply because of the fear that ruled<br />

at that moment. More likely, you were more worried<br />

where to stash your life savings because Halifax Bank<br />

of Scotland had just been rescued by Lloyds TSB, the<br />

government had bailed out Northern Rock and noone<br />

was really sure what was going to happen next.<br />

Of course, some things don’t change. There<br />

are still politicians who think they know how to<br />

spend your income better than you do and remain<br />

happy to use your money to “persuade” you to<br />

elect them. What’s worse is that the genuine policy<br />

errors of the last 10 years have even allowed some<br />

of them to claim that the state could manage it all<br />

better given the chance! Just like Venezuela...<br />

91


Business<br />

MEET<br />

RACHAEL BEARDER<br />

When there is a problem in a business,<br />

determining the root cause can sometimes<br />

be a problem in itself. Cue Rachael<br />

Bearder: Professional problem solver.<br />

It’s both a science and an art, defining the exact<br />

nature of a problem, and the most effective, longterm<br />

solution is not always the most obvious<br />

one. As Innovations Manager for Ravenscroft, it’s<br />

Rachael’s job to identify the pieces of a puzzle and<br />

fit them together to reveal an effective solution.<br />

Having joined Ravenscroft as a consultant in 2017,<br />

she’s now a full-time member of the team. The<br />

investment group has experienced considerable<br />

growth over the last decade, increased client<br />

numbers, expanded services and operates across<br />

three jurisdictions with a fourth due to launch<br />

early next year. Rachael’s role is to examine how,<br />

as the investment group continues to grow, it<br />

can ensure clients receive the same high level<br />

of service, no matter which part of the business<br />

they have a relationship with and in which country<br />

they live, as well as embracing technological<br />

advancements to the benefit of clients.<br />

‘A lot of the time, you don’t need to make enormous<br />

changes to make things better for the client. The<br />

voice of the client and what the client wants is vital,<br />

and if you can get that right, the more likely you are<br />

to find a long-term solution. So often, companies<br />

rush to find solutions but these will only often work<br />

in the short term, without ever getting to the root<br />

of the problem,’ said Rachael, who has worked in<br />

the financial industry for more than 25 years.<br />

‘For example, a manager might say a particular<br />

department isn’t performing as he or she would<br />

like – it’s always late or making mistakes – and<br />

I’m trained to go in and delve deep to find the<br />

cause. Very often, I’ll find it’s not the department<br />

that is the problem but the information being<br />

sent to them. Perhaps, if we ask clients one more<br />

question it would solve the issue in the long term.’<br />

92 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


‘DESPITE THE FACT IT’S BEEN A BIT OF AN UNUSUAL<br />

CAREER PATH, I’M LUCKY THAT I GOT A HUGE AMOUNT<br />

OF EXPERIENCE, HAVING BEEN ON THE PHONE<br />

TO CLIENTS, AND LEARNING WHY IT SYSTEMS ARE<br />

DESIGNED TO WORK THE WAY THEY DO.'<br />

Rachael is a Black Belt in<br />

Lean Sigma methodology,<br />

which required four months of<br />

training in Switzerland. Lean<br />

Sigma is a process of problem<br />

solving famously adopted by<br />

General Electric and Toyota,<br />

which has since been adapted<br />

for the service industries. Part<br />

of this methodology involves<br />

collecting process data and<br />

using tools to pinpoint issues<br />

using statistical analysis.<br />

Currently, Rachael is using<br />

her skills to tackle one of the<br />

biggest problems facing the<br />

long-term savings and investment<br />

industries – financial security<br />

for younger generations who<br />

are simply not putting enough<br />

money aside for their futures.<br />

‘We are increasingly seeing that<br />

people – particularly the younger<br />

generation, who are used to<br />

texting, WhatsApp and looking at<br />

their phones – don’t necessarily<br />

want to pick up the phone and<br />

speak to anybody. Part of my job<br />

has been to find ways to tailor<br />

communication that is relevant to<br />

them – not spam, but a targeted,<br />

personal experience so they<br />

know their provider understands<br />

their needs,’ she said.<br />

‘For young people getting<br />

their first pay packet, it’s hard to<br />

persuade them to put money<br />

aside for the future – they have<br />

rent and bills to pay. It’s easy<br />

to ignore. What I’m looking at,<br />

at the moment, is developing<br />

financial literacy so we can<br />

go out and inform people in a<br />

simple and friendly way what<br />

the benefits are. How is it best<br />

to communicate this – is it a<br />

website, or drop-ins, or going<br />

to speak to people in schools?’<br />

The reality is that taking<br />

proactive steps to financially<br />

safeguard one’s future does<br />

require an awful lot of paperwork,<br />

and this can be off-putting for<br />

a digital generation used to the<br />

immediacy and convenience<br />

of clicking a button.<br />

‘People think, “I’ll do it next<br />

week,” and before they know it,<br />

retirement age is only 10 years<br />

away and they have a bit of a<br />

problem. I’m researching the<br />

most appropriate ways to engage<br />

people in saving for the long term<br />

and how we can communicate<br />

risk and return to them, and make<br />

sure they are comfortable with<br />

the investments they make.’<br />

‘A LOT OF THE TIME, YOU<br />

DON’T NEED TO MAKE<br />

ENORMOUS CHANGES<br />

TO MAKE THINGS BETTER<br />

FOR THE CLIENT. THE<br />

VOICE OF THE CLIENT<br />

AND WHAT THE CLIENT<br />

WANTS IS VITAL, AND<br />

IF YOU CAN GET THAT<br />

RIGHT, THE MORE LIKELY<br />

YOU ARE TO FIND A<br />

LONG-TERM SOLUTION.'<br />

According to Rachael, research<br />

shows that younger investors are<br />

increasingly concerned about<br />

where their money is invested.<br />

Ravenscroft’s investment<br />

management team has the<br />

answer to those concerns with its<br />

thematic approach to investing<br />

based on irrefutable trends.<br />

One of the criteria for investing<br />

is considering a company’s<br />

track record in environmental,<br />

social and governance issues.<br />

‘Way back when, it was<br />

appropriate to invest assets<br />

geographically but now it makes<br />

sense to look at the themes<br />

that have a global impact. For<br />

example, across the world, the<br />

number of people becoming<br />

consumers is increasing, and<br />

as low-income countries are<br />

building up infrastructure and<br />

industry, the more their residents<br />

can afford things like Persil and<br />

Colgate. The world also has an<br />

ageing population, so we look<br />

at what investments are being<br />

made in that,’ she explained.<br />

Rachael describes her passion<br />

for helping investors save for<br />

their retirement as her hobby<br />

and her research on it runs<br />

alongside her day-to-day<br />

responsibilities, which see her<br />

working across all departments.<br />

Having worked in Guernsey<br />

for most of her professional<br />

life, the first 15 years of her<br />

career were spent in the front<br />

office, working in investment<br />

management, before moving into<br />

project management and IT, then<br />

problem solving and strategy.<br />

‘Despite the fact it’s been a bit<br />

of an unusual career path, I’m<br />

lucky that I got a huge amount<br />

of experience, having been<br />

on the phone to clients, and<br />

learning why IT systems are<br />

designed to work the way they<br />

do. It’s ended up helping me<br />

enormously because now, I don’t<br />

just work in one department,<br />

and it’s one of the really great<br />

things about my role.’<br />

93


The Sky’s The Limit<br />

info@alexanderdaniels.gg | +44 (0)1481 729340 | www.alexanderdaniels.gg<br />

If you are looking for career advice or a new position in Fund Administration,<br />

Accountancy, Compliance, Trust Administration, Corporate Governance, Legal, HR,<br />

Banking and Investments, Company Secretarial or any other area, please contact a<br />

member of the team.<br />

18-20 Smith Street, St Peter Port, Guernsey, GY1 2JQ<br />

94 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine<br />

we Listen | we Care | we Deliver


Business<br />

HOME GROWN BRAND IS THE<br />

LATEST IN A LONG LINE OF<br />

GUERNSEY SUCCESS STORIES<br />

By Simon Torode, Founder, CEO, Livingroom Estate Agents<br />

For a jurisdiction measuring<br />

just 25 square miles, Guernsey<br />

certainly punches above its weight<br />

when it comes to building brands.<br />

Specsavers, Healthspan and<br />

Moonpig are just three household<br />

names born in Guernsey that<br />

trip off the tongue easily – and<br />

that’s before you even consider<br />

a number of specialist firms<br />

servicing sectors as diverse as<br />

medicine, financial services<br />

and the automotive industry.<br />

The first step in any expansion<br />

is entering a new market, and<br />

for Guernsey businesses that<br />

can often mean looking across<br />

the water to our sister island<br />

of Jersey. That’s certainly our<br />

approach, as we seek to replicate<br />

the success of Livingroom in<br />

Guernsey by expanding to Jersey<br />

to become the Channel Island<br />

Estate Agent. So what can we learn<br />

from other Guernsey businesses<br />

about establishing in Jersey?<br />

Tony Tostevin is CEO of The<br />

Partnership, a Guernsey marketing<br />

and digital agency which expanded<br />

into Jersey several years ago. The<br />

agency’s expansion was driven by<br />

its growing number of pan-Channel<br />

Island clients, coupled with Tony’s<br />

vision for The Partnership. He says<br />

it’s vital to get the basics right, 'I<br />

totally immersed myself in the<br />

island' he says, 'and that initial stage<br />

was crucial in the early stages.'<br />

Tony says there are differences<br />

in working in Jersey and getting<br />

to grips with these is key to his<br />

success, 'It was vital to build<br />

the agency’s foundations on a<br />

deep understanding of Jersey,<br />

the opportunities there and the<br />

pace of the business community.<br />

Having taken that time, we<br />

were able to ensure that the<br />

agency we launched was fit<br />

for purpose, and tailored to the<br />

needs of a different island.'<br />

John Hibbs is the Director of<br />

Strategy at architecture practice<br />

PF+A, which expanded into Jersey<br />

in 2016, with Founder Peter Falla<br />

now based in the sister isle. John<br />

says expansion was driven by<br />

wanting to grow the business<br />

through accessing a larger market,<br />

'The Guernsey market is only so<br />

big and ultimately the time comes<br />

when, if you want to expand, you<br />

have to do something drastic –<br />

moving to Jersey was just that.'<br />

No matter where or how you<br />

expand, you must stay true to your<br />

culture and values, says John,<br />

'We were clear in our minds that<br />

expansion meant more than just<br />

opening another office, it meant<br />

instilling our values and culture<br />

into that office and finding the<br />

right people who were willing<br />

to embrace all we represent. It’s<br />

important to send a key member<br />

of staff to the new location to really<br />

preach these values and be clear<br />

about what the business’s purpose is.<br />

'We’ve done this in Jersey and<br />

now have a real family atmosphere<br />

across the two offices and the<br />

company as a whole. People<br />

work for us in both islands, we<br />

have a constant live webcam link<br />

between the two studios and we<br />

encourage staff to use Google<br />

Hangouts rather than the phone to<br />

communicate with each other. All<br />

this has meant we stay true to our<br />

values, while growing the business.'<br />

Livingroom Jersey has got off<br />

to a good start but there’s plenty<br />

more work to do. Like Peter Falla,<br />

I’ve chosen to base myself in Jersey,<br />

at least for the foreseeable future,<br />

while of course still spending a<br />

great deal of time in Guernsey.<br />

Similar to Tony, we've been<br />

researching the market in Jersey for<br />

several years. Our model is to grow<br />

the Jersey business organically,<br />

as we've done in Guernsey, and<br />

create a successful team that is<br />

knowledgeable, cares about our<br />

vendors and clients and upholds<br />

the Livingroom ethos which, as<br />

John says, is so important.<br />

It's always been a dream of<br />

mine to be the first residential<br />

estate agent to span the Channel<br />

Islands and promote their<br />

individual qualities to the rest of<br />

the world. Being 'the Channel<br />

Islands Estate Agent' is about just<br />

that; delivering exceptional client<br />

service and helping people find<br />

their dream home in both islands.<br />

95


96 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


Business<br />

HARO, GUTS, GIRDLES<br />

AND HATTS<br />

– SOME PECULIARITIES<br />

OF GUERNSEY LAW<br />

BY JEREMY BERCHEM, GROUP PARTNER, APPLEBY<br />

(GUERNSEY) LLP AND LISA UPHAM, SENIOR PROFESSIONAL<br />

SUPPORT LAWYER, APPLEBY (GUERNSEY) LLP<br />

The Bailiwick of Guernsey was<br />

originally part of the Duchy of<br />

Normandy but in 1204 when<br />

<strong>En</strong>glish troops were driven from<br />

Normandy, the islands remained<br />

the possession of the <strong>En</strong>glish<br />

Crown. The Bailiwick of Guernsey<br />

has always maintained its own<br />

legal system which, as a result,<br />

has its origins in both common<br />

and civil law principles. The<br />

roots of Guernsey's legal system<br />

continue to reflect the ancient<br />

customary laws of Normandy,<br />

so that even today Guernsey<br />

lawyers are required to attend<br />

the University of Caen before<br />

they can be admitted to the Bar.<br />

Sometimes it is still necessary to<br />

refer in court to medieval Norman<br />

or early modern French legal<br />

texts. This is particularly so in<br />

areas such as land law, succession<br />

and inheritance, which contain<br />

concepts that many <strong>En</strong>glish<br />

lawyers would find quite alien.<br />

One example of Guernsey’s<br />

unusual legal heritage is the<br />

Clameur de Haro which is a<br />

form of injunction. To raise the<br />

Clameur the plaintiff or “criant”,<br />

in the presence of two witnesses,<br />

must fall to their knees and recite<br />

the words “Haro, Haro á l’aide<br />

mon prince, on me fait tort”. They<br />

must then recite the Lord’s prayer<br />

in French. The alleged wrongdoer<br />

must then immediately<br />

stop doing whatever it was that<br />

is the subject of the complaint.<br />

The traditional penalty for not<br />

immediately stopping was a<br />

night of imprisonment in the<br />

lowest dungeon of Castle Cornet.<br />

The same penalty was likewise<br />

imposed on a criant who raised<br />

the Clameur without good cause.<br />

Clameurs have been raised<br />

over the centuries for many<br />

reasons; legend has it that it<br />

was raised at the funeral of<br />

William the Conqueror in 1087.<br />

When William built the L’Abbaye<br />

aux Hommes in Caen, some<br />

houses were demolished to<br />

make room and one of the<br />

owners was never recompensed.<br />

When the procession arrived at<br />

the Abbey, the man raised the<br />

Clameur and the King could<br />

not be interred before the man<br />

was compensated. The story<br />

continues that William’s body was<br />

THE BAILIWICK OF<br />

GUERNSEY HAS ALWAYS<br />

MAINTAINED ITS OWN<br />

LEGAL SYSTEM WHICH,<br />

AS A RESULT, HAS ITS<br />

ORIGINS IN BOTH<br />

COMMON AND CIVIL<br />

LAW PRINCIPLES.<br />

in such a state of decomposition<br />

by the time he was finally laid<br />

to rest, that it duly exploded all<br />

over everyone in attendance<br />

who were covered in the former<br />

Duke’s putrefied innards and<br />

decomposing flesh. What one<br />

might call going out with a bang.<br />

The Clameur is still invoked<br />

from time to time. In August<br />

2018, a lady invoked the Clameur<br />

de Haro outside a construction<br />

site in St Peter Port. She wanted<br />

the building work to be stopped.<br />

The Clameur was unsuccessful<br />

but fortunately for the criant,<br />

she was not imprisoned in<br />

Castle Cornet (nor any other<br />

dungeon) on this occasion!<br />

The Clameur is not by any means<br />

the only vestige of our ancient<br />

laws. In the past rentes were used<br />

as a means of securing borrowing<br />

against or purchasing land; a type<br />

of mortgage if you will. A rente<br />

is an obligation to pay a certain<br />

amount, originally in kind. So one<br />

could be asked to pay one’s rentes<br />

in bushels of wheat, in poulage<br />

(chickens) or eggs (a quarantaine<br />

-40- being the normal quantity).<br />

To rid one’s conveyance of rentes<br />

one can pay a certain amount<br />

up front and get the rentes<br />

removed; however the “in kind”<br />

conversion rates have never taken<br />

into account inflation and as such<br />

most rentes are rarely paid these<br />

days. Some old conveyances do<br />

still have such payments attached<br />

to them, however, and unless<br />

they have been abandoned or<br />

have not been paid or requested<br />

for payment in over 20 years,<br />

they are legally still due.<br />

Finally, in days of old any person<br />

declared “en désastre” (akin to<br />

personal bankruptcy in Guernsey)<br />

was made to “come into the<br />

open court and pull off there<br />

his girdle and lay it downe upon<br />

the table and ever after that he<br />

was (according to the ancient<br />

custome) to weare a green hatt”.<br />

This practice is most definitely<br />

no longer practised and the laws<br />

of bankruptcy are an area which<br />

has been under review for some<br />

time in Guernsey. Given that the<br />

island’s colour is green, however,<br />

I do wonder what our forefathers<br />

would make of the crowds at<br />

our local sporting matches!<br />

97


OUR PERSONAL FINANCIAL<br />

ADVICE BEGINS WITH ONE QUESTION:<br />

WHAT MATTERS<br />

TO YOU?<br />

juliusbaer.com<br />

Bank Julius Baer & Co. Ltd., Lefebvre Court, Lefebvre Street,<br />

St Peter Port, Guernsey GY1 4BS, T +44 (0)1481 726618<br />

Bank Julius Baer & Co. Ltd., Guernsey Branch is licensed in Guernsey to provide banking<br />

and investment services and is regulated by the Guernsey Financial Services Commission.<br />

98 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


Business<br />

IT’S ALL<br />

ABOUT<br />

TECHNOLOGY<br />

BY CRAIG ALLEN, HEAD OF INVESTMENT<br />

MANAGEMENT, JULIUS BAER GUERNSEY<br />

REDUCING PAPER<br />

Within Investment Management<br />

and Private Banking, spending on<br />

technology remains extremely<br />

high. Any financial institution that<br />

does not invest heavily in IT will<br />

no longer be in business at some<br />

point in the future. In today’s<br />

banking world, clients rightly<br />

expect and demand cutting-edge<br />

technology to manage their affairs.<br />

This includes online access to view<br />

their portfolios, neat pie charts,<br />

statements, portfolio history and<br />

possibly the ability to place trades<br />

directly. Crucially, very tight security<br />

and protection against attempted<br />

fraud remains a key requirement.<br />

The rise of online access has<br />

resulted in the production of paperbased<br />

valuations, statements and<br />

advices being reduced significantly<br />

at Julius Baer in Guernsey. This<br />

trend benefits the environment<br />

and we are committed to reducing<br />

the amount of printed material<br />

that is being produced. Of course,<br />

banks need to remain flexible and<br />

we still look after the needs of<br />

our clients who elect to receive<br />

every advice, corporate action<br />

and statement in the post.<br />

TAX REPORTING<br />

Tax reporting is often a crucial<br />

requirement and for Guernsey and<br />

Jersey residents this is a relatively<br />

simple process as all that is required<br />

is an annual statement of income<br />

as of 31 December. Gone are<br />

Regular readers of our articles will be aware<br />

that Julius Baer has long held a positive view on<br />

technology stocks and the benefits of a global<br />

approach to investment. Instead of reiterating the<br />

investment case for technology stocks, we thought<br />

it would be interesting to recall how we used to<br />

manage our clients’ portfolios 20 years ago and<br />

how recent technological advances have changed<br />

the banking industry.<br />

the days of manually checking a<br />

lengthy current account statement<br />

for dividends and coupons! For<br />

professional Trustees, more<br />

complex tax reporting covering<br />

jurisdictions such as the US, UK<br />

or Australia may also be required<br />

and this complex reporting is<br />

now offered by certain banks<br />

as a stand-alone service.<br />

ANY FINANCIAL<br />

INSTITUTION THAT DOES<br />

NOT INVEST HEAVILY IN<br />

IT WILL NO LONGER BE<br />

IN BUSINESS AT SOME<br />

POINT IN THE FUTURE.<br />

IN TODAY’S BANKING<br />

WORLD, CLIENTS<br />

RIGHTLY EXPECT AND<br />

DEMAND CUTTING-<br />

EDGE TECHNOLOGY TO<br />

MANAGE THEIR AFFAIRS.<br />

PORTFOLIO MANAGEMENT<br />

SYSTEMS<br />

Internally, a robust IT system<br />

is required to manage our<br />

clients’ investment portfolios in<br />

a professional manner. Whilst<br />

each client is different and has a<br />

personal portfolio in his or her<br />

name, there has to be a rigorous<br />

structure and process to ensure<br />

that all clients are treated fairly<br />

and that execution of orders is<br />

conducted in a timely manner.<br />

Today, if we decide to invest 1% of<br />

every client’s portfolio in Disney<br />

shares for example, all that needs<br />

to be done is to set Disney at a<br />

1% position in the client’s target<br />

portfolio, reducing cash in Sterling<br />

accordingly. Our IT system will then<br />

calculate the appropriate number<br />

of shares for each client and will<br />

strip out those clients for whom<br />

we should not place the trade for<br />

whatever reason. The order will<br />

then be transmitted to the market<br />

and will be dealt in seconds, with<br />

Sterling converted to US Dollars,<br />

if required, at the appropriate<br />

time. This entire process can<br />

take as little as five minutes.<br />

Twenty years ago, reliable<br />

Portfolio Management systems<br />

didn’t exist. A few IT systems were<br />

coming onto the market, but<br />

typically they were prone to error<br />

and straight-through processing<br />

was just a dream. Incredible as<br />

it may sound, printing out each<br />

client’s valuation, working out 1%,<br />

converting the Sterling amount to<br />

US Dollars and then dividing the<br />

answer by Disney’s share price<br />

was the best way to work out how<br />

many shares to purchase. Hardly<br />

degree level maths, but time<br />

consuming and prone to error.<br />

ROBO ADVISERS<br />

On the client side, we are seeing<br />

the advance of the Robo Adviser<br />

where automation is taken to a<br />

new level. These developments<br />

are interesting, though they do not<br />

allow for customisation and they<br />

have not yet been tested in a sharply<br />

falling market. In our opinion, the<br />

personal contact between a client<br />

and his or her trusted, locally based<br />

Relationship Manager remains the key<br />

foundation within Private Banking.<br />

99


WHY<br />

OUTSOURCE<br />

YOUR IT<br />

SERVICES?<br />

We hold<br />

40+<br />

industry<br />

qualifications<br />

HIGHEST LEVEL<br />

OF EXPERTISE<br />

• Receive help and advice from<br />

our highly experienced staff<br />

• Trained and qualified to<br />

latest standards<br />

6<br />

5<br />

ACCESS TO THE<br />

MOST CURRENT<br />

TECHNOLOGY<br />

AND REGULATIONS<br />

Every process has been tried and refined<br />

4<br />

TIME<br />

SAVING<br />

Allow your staff<br />

to get on with<br />

core business<br />

activities<br />

1 PROACTIVE<br />

MONITORING<br />

TOOLS<br />

We will foresee problems and<br />

advise on future necessary upgrades<br />

We have<br />

145 years<br />

combined IT<br />

experience<br />

7<br />

Our proactive<br />

monitoring service<br />

has found and fixed<br />

57,000<br />

issues so far<br />

this year<br />

FAST<br />

RESPONSE<br />

TIMES<br />

Service Desk<br />

takes calls and<br />

works on problems<br />

immediately<br />

COST EFFECTIVE<br />

• Budget better with a set monthly fee<br />

• No need to hire and<br />

continually train extra staff<br />

• Receive more favourably<br />

priced hardware<br />

and software<br />

2<br />

3<br />

SECURITY<br />

• Automatic Patch<br />

Management<br />

• Interactive staff<br />

training<br />

• Aware of and mitigate<br />

current cyber attacks We deal with<br />

30+<br />

IT vendors<br />

£<br />

AS YOUR OUTSOURCED IT PROVIDER<br />

WE CAN GUARANTEE:<br />

Good corporate governance,<br />

policies and procedures<br />

Security vetted staff<br />

Financially sound<br />

An extensive list of IT partners,<br />

vendors and certifications<br />

It will remain easy to switch<br />

IT service providers<br />

Good references<br />

Telephone: 01481 267338<br />

www.resolution-it.co.uk<br />

100 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


Business<br />

OUTSOURCING IT<br />

TO A MANAGED<br />

SERVICES PROVIDER.<br />

WHY?<br />

BY OLLY DUQUEMIN,<br />

CHIEF EXECUTIVE OFFICER OF RESOLUTION IT.<br />

With the increasing digitalisation<br />

of the workplace, the role of IT<br />

has moved on from one of fixing<br />

hardware or software when it<br />

stopped working, to becoming<br />

an integral part of corporate<br />

strategy making. When the use of<br />

computers in the office started<br />

becoming commonplace, they<br />

either worked or not and if it was<br />

the latter, someone came along<br />

and fixed it. The internet changed<br />

everything, digitally connecting<br />

us in ways previously deemed<br />

inconceivable. Add in cloud<br />

technologies and the requirement<br />

for ever-increasing levels of cyber<br />

security and it’s clear to see how<br />

today’s digital landscape is much<br />

more business critical. It’s also<br />

easy to see why more and more<br />

companies are outsourcing their<br />

IT requirements to a specialist<br />

managed service provider (MSP).<br />

Outsourcing is going to give you<br />

the very latest trained, certified<br />

and qualified technicians but just<br />

as importantly, access to their<br />

unparalleled technical experience.<br />

An MSP works with a huge amount<br />

of businesses regularly – all<br />

with different requirements and<br />

problems. Sometimes it takes a<br />

collective mind to find the right<br />

solution, but this is what you are<br />

getting with an MSP. And the<br />

costs of training, certifying and<br />

qualifying that collective mind falls<br />

with the MSP and not the client.<br />

This leads on to being able<br />

to reduce labour costs. SMEs<br />

either hand over their total IT<br />

requirement to an MSP or their<br />

own small in-house IT team work<br />

in partnership with the MSP. If it’s<br />

the latter, that team can get on<br />

with their own internal projects or<br />

day-to-day support and leave the<br />

specialist projects to the MSP as<br />

they carry them out regularly.<br />

There’s also the reduction in<br />

costs, both monetary and time.<br />

An in-house IT department will<br />

have to invest considerably more<br />

time to research, develop and<br />

implement an IT solution, whereas<br />

the MSP, constantly exposed to<br />

a wide range of problems and<br />

solutions, will know what to do<br />

much more quickly. The MSP’s<br />

increased buying power means<br />

SMEs will have access to the very<br />

latest enterprise IT solutions,<br />

thereby levelling the business<br />

playing field of how digitally<br />

transformed a business can be.<br />

Open-ended IT costs can be<br />

controlled with an MSP when<br />

opting for a fixed contract.<br />

Covering all your IT needs,<br />

both unexpected and planned,<br />

it gives you instant access to<br />

the MSP’s experienced Service<br />

Desk. And cost savings will also<br />

lead to increased efficiencies<br />

and competitiveness.<br />

With more data being shared<br />

and stored in the cloud there is<br />

the issue of data security and<br />

compliance. At the beginning of<br />

this year, figures released showed<br />

a 63% rise in business cyber-crime,<br />

with the National Cyber Security<br />

Centre (NCSC) saying it was a<br />

question of ‘when’ and not ‘if’<br />

the UK suffered a major cyberattack.<br />

With phishing emails to<br />

staff the most common incursion,<br />

can businesses really protect<br />

themselves from a cyber-attack<br />

without the help of an MSP?<br />

Who is going to provide the ongoing<br />

training, the latest cyber<br />

security and regularly test the<br />

systems to make sure they are as<br />

impenetrable as possible? Where<br />

is your Disaster Recovery Plan?<br />

And if you do suffer an attack,<br />

how are you going to make sure<br />

you are back up and running<br />

with as minimal disruption as<br />

possible? Research shows that<br />

at least a quarter of an SME’s<br />

value is tied to reputation and<br />

is that a risk worth taking?<br />

OUTSOURCING IS<br />

GOING TO GIVE YOU THE<br />

VERY LATEST TRAINED,<br />

CERTIFIED AND QUALIFIED<br />

TECHNICIANS BUT JUST<br />

AS IMPORTANTLY, ACCESS<br />

TO THEIR UNPARALLELED<br />

TECHNICAL EXPERIENCE<br />

If you’re not using an MSP, it’s up<br />

to you to monitor all your systems,<br />

routinely scan and test your<br />

firewalls and antivirus software,<br />

regularly train all your staff in cyber<br />

security, make sure all your licence<br />

renewals are updated, regularly<br />

back up your data, futureproof<br />

your business with an IT road map<br />

of possible expenditures as well<br />

as be prepared for unexpected<br />

downtime through unforeseen<br />

issues. And make sure you are<br />

trained and experienced in the<br />

latest technologies and understand<br />

how you can apply them to<br />

your particular business needs<br />

On that basis, shouldn’t the<br />

question actually be, ‘why wouldn’t<br />

you outsource’ at least some of<br />

your IT requirements?<br />

101


We believe in building<br />

successful, long-term<br />

relationships.<br />

We are Butterfield.<br />

At Butterfield, we specialise in assembling the best people, products<br />

and services to create bespoke financial solutions for wealth management<br />

and the financial intermediary market.<br />

It is a skill Butterfield has honed over 160 years in banking. Although much has<br />

changed over that period of time, our core values, entrepreneurial spirit and<br />

unrelenting focus on our clients’ needs, remains at the heart of everything we do.<br />

To find out more about Butterfield’s personalised wealth management<br />

services, please contact one of our Business Development Advisers:<br />

GUERNSEY +44 (0)1481 711521 or e-mail Guernsey@butterfieldgroup.com<br />

JERSEY +44 (0)1534 843333 or e-mail Jersey@butterfieldgroup.com<br />

Butterfield Bank (Guernsey) Ltd<br />

PO Box 25, Regency Court,<br />

Glategny Esplanade, St. Peter Port,<br />

Guernsey GY1 3AP<br />

www.gg.butterfieldgroup.com<br />

Butterfield Bank (Jersey) Ltd<br />

PO Box 250, St. Paul’s Gate,<br />

New Street, St Helier,<br />

Jersey JE4 5PU<br />

www.je.butterfieldgroup.com<br />

THE BAHAMAS • BERMUDA • CAYMAN ISLANDS • GUERNSEY • JERSEY • SINGAPORE • SWITZERLAND • UNITED KINGDOM<br />

Butterfield Bank (Guernsey) Limited (“BBGL”) is licensed and regulated by the Guernsey Financial Services Commission (“GFSC”) under the Banking Supervision (Bailiwick of Guernsey) Law, 1994, The<br />

Protection of Investors (Bailiwick of Guernsey) Law, 1987 and the Regulation of Fiduciaries, Administration Businesses and Company Directors, etc (Bailiwick of Guernsey) Law, 2000, each as amended<br />

from time to time. Company Registration No. 21061. BBGL is a participant in the Guernsey Banking Deposit Compensation Scheme. The Scheme offers protection for ‘qualifying deposits’ up to £50,000,<br />

subject to certain limitations. The maximum total amount of compensation is capped at £100,000,000 in any 5 year period. Full details are available on the Scheme’s website www.dcs.gg or on request.<br />

Butterfield Trust (Guernsey) Limited (“BTGL”) is licensed and regulated by the GFSC under the Regulation of Fiduciaries, Administration Business and Company Directors, etc, (Bailiwick of Guernsey)<br />

Law, 2000, as amended. Company registration No 31645. BBGL and BTGL are both registered under the Data Protection (Bailiwick of Guernsey) Law 2017 and are registered for the purposes of The<br />

Companies (Guernsey) Law 2008. Their registered office is P.O. Box 25, Regency Court, Glategny Esplanade, St Peter Port, Guernsey GY1 3AP. Butterfield Bank (Jersey) Limited (“BBJL”) is regulated by<br />

the Jersey Financial Services Commission to conduct deposit taking business under the Banking Business (Jersey) Law 1991 (as amended), investment business pursuant to the Financial Services (Jersey)<br />

Law 1998, (as amended) and money service business under the Financial Services (Jersey) Law 1998 (as amended). BBJL is registered under the Data Protection (Jersey) Law, 2018 and is registered with<br />

the Jersey Registrar of Companies for the purpose of the Companies (Jersey) Law 1991 (as amended). BBJL’s registered office address is St Paul’s Gate, New Street, St Helier, Jersey JE4 5PU. Company<br />

registration number 124784. BBJL is a participant in the Jersey Bank Depositors Compensation Scheme. The Scheme offers protection for eligible deposits of up to £50,000. The maximum total amount<br />

of compensation is capped at £100,000,000 in any 5 year period. Full details of the Scheme and banking groups covered are available on the States of Jersey website www.gov.je/dcs, or on request.<br />

BBGL, BTGL and BBJL are wholly-owned subsidiaries of The Bank of N.T. Butterfield & Son Limited.<br />

Photo by Lachlan Dempsey on Unsplash.<br />

102 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


WORK WORRIES<br />

Guernsey-based psychotherapist and Business Coach, John Halker, travels<br />

frequently on Aurigny between the UK and Guernsey, helping organisations to<br />

understand what truly stresses people at work, and the ways any organisation can<br />

change their management culture to everybody’s benefit.<br />

At any one time around 16% of the<br />

UK population is affected by anxiety,<br />

now the number one reason for<br />

lost work days, with close to nine<br />

million cases diagnosed each year.<br />

For many people who develop<br />

significant stress, a short spell of rest<br />

will fix it, temporarily. For others, it<br />

becomes a long-term health problem,<br />

manifesting in various disabling ways.<br />

For each of us there is a ‘sweet spot’<br />

of pressure. Being under-stretched<br />

or over-stretched is unpleasant and<br />

unsustainable. There is no standard<br />

amount of stress which is ‘too much’<br />

and everyone has a different threshold<br />

at which they lose productivity. That<br />

threshold varies with multiple factors,<br />

including how interesting the work is.<br />

When the effects start to show,<br />

the first sign might be inattention,<br />

irritability or underperformance, and if<br />

respite is not available the symptoms<br />

start to become more regular.<br />

What happens next is the same thing<br />

that happens whenever someone is<br />

under stress of any kind – they start<br />

to focus more and more on the thing<br />

they are worrying about. An important<br />

principle kicks in - you get more of<br />

what you focus on. An insect bite can<br />

be almost forgotten while watching<br />

a film, but if there is nothing else to<br />

focus on the itch grows significantly.<br />

As the individual focuses on the<br />

stress in their work, so they notice<br />

it more. This not only dilutes their<br />

attention, it also compromises<br />

the quality of their remaining<br />

brainpower, making them less<br />

collaborative and imaginative,<br />

reducing creative problem-solving<br />

and driving silo behaviour.<br />

If an office contains many stressed<br />

individuals a cultural change now<br />

develops. Instead of a team which<br />

can leverage each other’s capacity<br />

and become mutually supportive,<br />

you now have individuals with their<br />

own conflicting priorities, who<br />

start to defend their own interests,<br />

and watch their own backs.<br />

As well as being stressful in itself,<br />

this situation also makes it harder for<br />

people to stay well, as they now find<br />

it harder to collaborate with others<br />

and do interesting and useful things.<br />

The mood in the office changes<br />

and a depressed air takes over.<br />

There are many physical side-effects<br />

of increasing stress levels. As ancient<br />

body systems sense a threat, survival<br />

becomes the main priority, and<br />

the best way to ensure survival was<br />

through running or fighting. That’s<br />

why the physical organisation of the<br />

body now starts to change. As stress<br />

hormones like cortisol and adrenaline<br />

start to flood round the body,<br />

blood is diverted to the muscles to<br />

power the running and fighting, and<br />

breathing rate, heart rate and blood<br />

pressure all rise. Anything inessential<br />

is put on hold, like digestion, which<br />

is why people under a lot of stress<br />

often have digestive problems.<br />

The immune system also suffers,<br />

probably manifesting as something<br />

minor - medical students often catch<br />

colds in the month before their final<br />

exams, for example. However, there<br />

are more troubling possibilities.<br />

Everyday errors in cell reproduction<br />

create potentially cancerous cells,<br />

and we depend on the immune<br />

system to clear these away.<br />

Further significant issues arise<br />

with the poor quality of sleep<br />

which inevitably follows.<br />

In brief, someone who is stressed<br />

by work becomes anxious, focuses<br />

in on their anxieties and becomes<br />

depressed, their aches and pains grow<br />

and eventually they decide to take<br />

a day or two off and rest. This stops<br />

them doing the things that make<br />

work interesting and meaningful, or<br />

connecting with valued colleagues.<br />

So, what can employers do?<br />

Around two-thirds of stress comes<br />

from pressures outside of work -<br />

family, relationships, money, housing<br />

and so on, and the workplace may<br />

have little control over most of this.<br />

But there is one thing the workplace<br />

does have complete control over,<br />

and that is the stress generated<br />

by the work itself, and the culture<br />

of the management inside the<br />

organisation. Imagine you’re at<br />

the seaside, up to your ankles in<br />

water - it will take a fair-sized wave<br />

to create a hazard to your health.<br />

However, if you are up to your chin<br />

and standing on tiptoe, the margin<br />

of safety is much lower. So the art of<br />

keeping a healthy, happy workforce<br />

is in making sure they have enough<br />

margin, which means reducing<br />

unnecessary and unproductive<br />

stresses. Less target obsessive<br />

disorder, and understanding the needs<br />

of each team member will result in<br />

happier, more productive people.<br />

Much of my own work is in<br />

helping organisations understand<br />

in great detail what makes their<br />

people stressed at work, which of<br />

them is stressed, by how much,<br />

about what, and why. Armed with<br />

this data we design interventions<br />

to get people back into the safe<br />

zone where they can think straight,<br />

communicate well, collaborate<br />

with each other and do the kind of<br />

work customers really appreciate.<br />

103


Change of tack...<br />

We help people through separation,<br />

advising on all aspects of divorce,<br />

children and finances.<br />

DIVORCE<br />

SEPARATION<br />

CHILDREN<br />

FINANCES<br />

T: 01481 740002<br />

E: enquiries@brownsadvocates.com<br />

A5 Hirzel Court, St Peter Port<br />

Guernsey GY1 2NN<br />

www.brownsadvocates.com<br />

104 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


Business<br />

THE ‘COMMON<br />

LAW MARRIAGE’<br />

Can’t see the wood for the trees.<br />

MYTH<br />

We help people through separation,<br />

advising on all aspects of divorce,<br />

children and finances.<br />

T: 01481 740002<br />

Advocate Elizabeth<br />

E: enquiries@brownsadvocates.com<br />

A5 Hirzel Court, St Peter Port<br />

Couch, Partner at<br />

Guernsey GY1 2NN<br />

Browns www.brownsadvocates.com Advocates,<br />

discusses cohabitation.<br />

DIVORCE<br />

SEPARATION<br />

CHILDREN<br />

FINANCES<br />

TPA5494-BROWNS ADVOCATES ENVOYAGE ISSUE 4 MAY JUNE 2017.indd 1 17/03/2017 16:29<br />

Cohabiting couples are the<br />

fastest growing family model<br />

in the UK. In September 2017,<br />

of the 19 million families in the<br />

UK, 3.3 million were cohabiting.<br />

Whereas historically cohabitation<br />

was seen as a ‘trial run’ before<br />

marriage and children, the<br />

statistics support the reality that<br />

cohabitation now is an active<br />

choice by couples, many of whom<br />

go on to raise children together.<br />

Changes in social attitude<br />

towards legitimacy may well<br />

account for this increase. Many<br />

couples actively shun marriage,<br />

but whilst cohabitation is now<br />

increasingly seen as a socially<br />

accepted trend, the law has not<br />

kept up. The lack of legal rights<br />

for long-term unmarried couples<br />

is a significant and long-standing<br />

issue, and reform is long overdue.<br />

Many people still erroneously<br />

believe they have rights as<br />

‘common law spouses’, whereas<br />

in fact there is no such status or<br />

concept in law. As a result, some<br />

cohabiting families find themselves<br />

in real financial difficulties<br />

should they separate, particularly<br />

where children are involved.<br />

Whereas married couples can<br />

resort to the Court to impose a<br />

fair settlement on divorce, there is<br />

no such provision for cohabiting<br />

couples. The net result can be<br />

catastrophically unfair. The fact of<br />

marriage can leave two families in<br />

starkly different positions on the<br />

breakdown of the relationship.<br />

For example, take a couple who<br />

have been in a relationship for<br />

20 years, have three children,<br />

live in a property held in the<br />

sole name of the father (who<br />

works) and where it was agreed<br />

that the mother would give up<br />

work to care for the children. On<br />

separation, it is agreed that the<br />

children should reside with the<br />

mother. If they were married, the<br />

Court retains a wide discretion<br />

upon an application made by<br />

either or both parents for an<br />

order for a lump sum, transfer of<br />

the matrimonial home, spousal<br />

maintenance for themselves or<br />

child maintenance for the children.<br />

Given that the mother has no<br />

independent income, the Court<br />

is likely to ensure that the mother<br />

has adequate financial provision<br />

MANY PEOPLE STILL<br />

ERRONEOUSLY BELIEVE<br />

THEY HAVE RIGHTS AS<br />

‘COMMON LAW SPOUSES’,<br />

WHEREAS IN FACT THERE<br />

IS NO SUCH STATUS OR<br />

CONCEPT IN LAW<br />

so that her and the children’s<br />

needs are met. The Court may<br />

further direct that the former<br />

matrimonial home be sold in<br />

order to provide each party with<br />

funds to re-house themselves and<br />

the children. An order for child<br />

maintenance could also be made.<br />

Conversely for the same<br />

couple who have cohabited as<br />

opposed to being married for<br />

20 years, there is no recourse to<br />

the Court by either cohabitee for<br />

financial support for themselves<br />

(maintenance), even if the mother<br />

has been entirely dependent (by<br />

agreement) upon the father for the<br />

duration of the relationship. The<br />

legal ownership of the property<br />

assumes critical importance,<br />

unlike if the parties were married.<br />

Cohabiting couples are left to<br />

fall back on general property law<br />

principles, which are at odds with<br />

the generous provisions within<br />

divorce legislation. Whilst child<br />

maintenance is available and can<br />

be ordered, a mother in these<br />

circumstances is likely to be left<br />

in severe financial difficulties,<br />

especially when compared to a<br />

wife with the same background.<br />

In August, the UK Supreme<br />

Court ruled that to deny a widow<br />

bereavement benefits because she<br />

and her partner of 23 years were<br />

unmarried, was discriminatory<br />

and a breach of rights. Baroness<br />

Hale of Richmond, president of<br />

the Court, said that the adults’<br />

needs and ‘more importantly their<br />

children’s needs are the same’<br />

whether they were married or not.<br />

It is clear that this area of<br />

family law is in urgent need of<br />

an overhaul. Sir James Munby,<br />

who recently stepped down as<br />

the most senior family judge<br />

in <strong>En</strong>gland and Wales, recently<br />

repeated his calls for this ‘longstanding<br />

injustice’ to be reformed.<br />

His calls come hot on the heels of<br />

the recent announcement by the<br />

UK government that it intended<br />

to look at scrapping fault-based<br />

divorce laws. Change may be on<br />

the horizon, but in the meantime<br />

cohabitees should think carefully<br />

and seek legal advice about how<br />

best they might protect themselves<br />

and their families in the event of<br />

a breakdown of the relationship.<br />

105


106 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


UK CAPITAL GAINS TAX EXTENDED<br />

TO NON-RESIDENT HOLDERS<br />

OF ALL UK PROPERTY WITH<br />

EFFECT FROM 6 APRIL 2019<br />

BY NATALIE CHAMBERLAIN – TAX MANAGER, LTS TAX LIMITED<br />

Business<br />

HM Revenue and Customs (HMRC) are implementing significant changes which will potentially bring<br />

capital gains realised on the disposal of all types of UK real property by non-UK resident individuals and<br />

companies within the UK tax regime.<br />

Currently for non-UK residents,<br />

only gains arising on the disposal<br />

of UK residential property are<br />

subject to UK tax, with gains<br />

arising upon the disposal<br />

of UK commercial property<br />

falling outside the charge to<br />

UK Capital Gains Tax (CGT).<br />

Under the new regime, non-UK<br />

resident individuals (and trustees)<br />

disposing of any UK residential<br />

or commercial property will be<br />

subject to CGT on any gain arising.<br />

The applicable CGT rates will<br />

be the same as for UK residents<br />

and will depend on the level of<br />

their other taxable UK income<br />

and whether the disposal is of<br />

commercial or residential property.<br />

The usual CGT reliefs and<br />

exemptions will also be available.<br />

Non-resident companies<br />

which were previously subject<br />

to Non-Resident Capital Gains<br />

Tax (NRCGT) at a rate of 20% in<br />

respect of gains arising on the<br />

disposal of residential property will<br />

now be subject to Corporation<br />

Tax (CT) on the disposal of any<br />

UK property with effect from April<br />

2019. The applicable CT rate will<br />

be the same as for UK resident<br />

companies (currently 19%).<br />

Indirect interests in UK property<br />

will also fall within the new regime.<br />

The indirect interest rules will<br />

apply where an individual makes<br />

a disposal of an entity that derives<br />

75% or more of its gross asset<br />

value from UK land. There is an<br />

exemption for any investor who<br />

owns less than a 25% interest.<br />

For disposals by non-UK resident<br />

individuals or trustees of nonresidential<br />

property, there will be<br />

a rebasing option so that only<br />

gains that accrue post 6 April<br />

2019 will be exposed to CGT. For<br />

companies subject to CT on their<br />

property gains, the rebasing date<br />

is 1 April 2019. There will also be<br />

an option to calculate the gain or<br />

loss using the original acquisition<br />

cost of the asset if this is beneficial<br />

(e.g. if there are losses).<br />

There will also be a trading<br />

exemption for entities that are<br />

trading before and after the<br />

disposal where the land is used in<br />

the trade.<br />

Losses arising to non-UK resident<br />

companies under the new rules<br />

can be offset against any other<br />

company gains. Losses arising<br />

to non-resident individuals and<br />

trustees will be available to offset<br />

against other residential and<br />

non-residential property gains.<br />

All disposals will need to be<br />

reported to HMRC within 30 days<br />

of completion, with a tax payment<br />

on account also being due on that<br />

Francis Snoding<br />

Managing Director<br />

fran.snoding@lts-tax.com<br />

Simon Graham<br />

Director<br />

simon.graham@lts-tax.com<br />

date in most cases. However, if<br />

the investor is already within the<br />

HMRC self-assessment regime, the<br />

disposal can instead be reported<br />

on their annual UK tax return.<br />

HMRC has also announced<br />

that CT (rather than the current<br />

20% income tax) will apply to<br />

rental business profits of non-UK<br />

resident companies from April<br />

2020. Companies will therefore<br />

benefit from the lower rate of CT<br />

(reducing to 17% from April 2020).<br />

Rental profits will however be<br />

calculated using CT principles<br />

rather than income tax principles.<br />

This means that the new rules<br />

which took effect on 1 April<br />

2017 for UK resident companies<br />

restricting the use of brought<br />

forward losses and capping<br />

deductions for interest charges<br />

will also apply to non-UK resident<br />

companies from April 2020.<br />

Annual Tax on <strong>En</strong>veloped<br />

Dwellings (ATED) related CGT,<br />

which has applied to highvalue<br />

residential properties<br />

owned by companies since<br />

2013, will be abolished with<br />

effect from April 2019.<br />

Paul O'Neill<br />

Director<br />

paul.oneill@lts-tax.com<br />

Natalie Chamberlain<br />

Tax Manager<br />

natalie.chamberlain@lts-tax.com<br />

This article is intended to be a brief summary of the extension of the Non-Resident Capital Gains Tax regime and the move to Corporation<br />

Tax for non-resident companies. This should not be taken as advice and specific guidance should be sought before any action is taken.<br />

Please contact a member of the team at LTS Tax Limited for further information.<br />

107


108 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


Down to Earth<br />

yet above the crowds<br />

LTS Tax Limited is an independently owned fi rm<br />

of Chartered Tax Advisers based in Guernsey,<br />

led by a management team with a combined<br />

professional experience of over 100 years.<br />

Acting primarily for individual private clients<br />

and owner-managed businesses, we deal with<br />

all manner of personal and corporate tax and<br />

accounting issues, as well as the provision of<br />

advice to intermediary and professional fi rms<br />

on a range of complex tax issues.<br />

For further information on our services<br />

or assistance, please contact our<br />

management team.<br />

www.lts-tax.com<br />

Guernsey and UK tax advice<br />

Preparation of tax returns<br />

UK residence and domicile planning<br />

Inheritance tax planning<br />

Emigration and immigration planning<br />

Trust tax advice and compliance<br />

Fund taxation and reporting obligations<br />

Estate planning and executorship services<br />

Advising on real estate holding structures<br />

ATED and tax on UK residential property<br />

Private client services<br />

Pensions including: RATS / QROPS / IPPs / EBTs / EFRBS<br />

Francis Snoding<br />

Managing Director<br />

Simon Graham<br />

Director<br />

Paul O’Neill<br />

Director<br />

Mandy Connolly<br />

Head of Tax<br />

Technical<br />

Luke Harding<br />

Associate Director<br />

David Parrott<br />

Associate Director<br />

PO Box 20, Les Echelons Court, St Peter Port, Guernsey, GY1 4AN<br />

T: +44 (0)1481 755862 F: +44 (0)1481 713369 E: taxenquiries@lts-tax.com<br />

LTS Tax Limited (registration number: 54292) is registered with the Chartered Institute of Taxation as a fi rm of Chartered Tax Advisers.<br />

Please see our website www.lts-tax.com for details. Registered offi ce: Les Echelons Court, Les Echelons, St Peter Port, Guernsey, GY1 1AR.<br />

109


Business<br />

HIGH-FLYING APPOINTMENTS<br />

EY STRENGTHENS CHANNEL<br />

ISLANDS TAX TEAM<br />

Tax transparency and disclosure<br />

expert Giovanni Canton has joined<br />

EY’s Channel Islands tax team as<br />

a Senior Manager. Giovanni has<br />

extensive experience of supporting<br />

financial services firms to comply<br />

with the ever changing tax<br />

transparency and disclosure rules.<br />

In his new role Giovanni will be<br />

focusing on assisting clients with<br />

the ongoing implementation and<br />

management of their AEOI and<br />

wider disclosure programmes.<br />

Wendy Martin, EY Partner and<br />

Channel Islands Head of Tax, said;<br />

'Giovanni is a fantastic addition to<br />

the Channel Islands tax team and<br />

will further strengthen our local<br />

tax transparency and disclosure<br />

capabilities.'<br />

NEW ASSOCIATE DIRECTOR<br />

FOR NETWORK<br />

Network Insurance & Financial<br />

Planning has appointed Phil<br />

Baldock as Associate Director.<br />

Phil began his career as an<br />

underwriter dealing with a range of<br />

policy classes as well as managing a<br />

team and then moving on to working<br />

for a global company managing<br />

their insurance programme.<br />

Oliver Goater, Managing Director,<br />

said, 'We are delighted that Phil has<br />

accepted this new role as he brings a<br />

wealth of knowledge and management<br />

experience. He is a key member of staff<br />

and his underwriting experience and<br />

technical knowledge further enhances<br />

Network's position as a leading<br />

independent insurance broker.<br />

Phil added, 'I am pleased to be able<br />

to commit to the company further.<br />

Network is a well-respected company<br />

with a great history and an exciting<br />

future, which I am pleased to be<br />

able to help shape going forward.'<br />

SENIOR HIRE AT AON GUERNSEY<br />

Aon Insurance Managers (Guernsey) Limited has<br />

appointed Glyn Smith as an executive director with<br />

responsibility for its two managed rated reinsurance<br />

companies, Humboldt Re and Kelvin Re.<br />

Glyn joined the insurance industry in Guernsey in 1977<br />

and has since been a prominent fixture in Guernsey’s<br />

insurance market. He has a wealth of experience working<br />

in the general insurance and captive (re)insurance<br />

management markets.<br />

Prior to joining Aon, Glyn started his career with<br />

Commercial Union and subsequently worked in the<br />

Captive sector with HSBC and Heath Lambert, Glyn<br />

also had two long periods working for RSA’S Insurance<br />

Corporation, latterly as Managing Director, leading the<br />

business for six years until 2015. Glyn is also a Fellow of<br />

the Chartered Insurance Institute and holds an MBA.<br />

Paul Sykes, Managing Director of Aon Guernsey,<br />

commented: 'Glyn’s experience and proven leadership<br />

skills will help us grow and develop our rated reinsurance<br />

vehicles which represent a key pillar of our insurance<br />

management capabilities and a significant development of<br />

Guernsey’s insurance industry. We are pleased to welcome<br />

Glyn to our excellent and dynamic Rated Re team'.<br />

LDM GLOBAL<br />

APPOINTS<br />

EXPERIENCED<br />

TECHNOLOGY<br />

LEADER AS NEW<br />

CHIEF EXECUTIVE<br />

LDM Global, a global<br />

consultancy providing<br />

Digital Forensics,<br />

eDisclosure and<br />

Cybersecurity services,<br />

announced today the appointment of Conor Looney<br />

as Chief Executive Officer. The company’s founder and<br />

former CEO Chris O’Reilly will step away from day-to-day<br />

general management into an advisory role, while Conor<br />

takes on the leadership of the company.<br />

Conor is an internationally recognised business leader,<br />

with more than 20 years’ experience in the technology<br />

and fast-moving consumer goods industries. He has<br />

played a leading role in successful companies in Europe<br />

and the Caribbean, delivering consistent commercial<br />

success across diverse industries.<br />

'We have ambitious plans to expand our global reach to<br />

support more clients and are excited for the experience<br />

and leadership Conor brings to our team,' LDM Global<br />

Founder Chris O’Reilly said. 'His experience in integrating<br />

multiple businesses and people across markets to ensure<br />

focus and efficiency, while passionately focusing on the<br />

customer first, is going to be a boon to both our staff and<br />

our clients.'<br />

Conor said, 'The work LDM Global has been doing<br />

for over two decades to ensure clients have the best<br />

solutions for their investigations and eDisclosure projects<br />

is a solid base that I am seeking to build upon, while new<br />

initiatives including cybersecurity ensure we are able to<br />

advise clients on all aspects of data investigation and<br />

security.' He added, 'We have experienced professionals<br />

and data centres strategically positioned globally, and<br />

a network of global partners, ensuring we can provide<br />

hands-on service to our clients anywhere in the world.'<br />

110 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


DIGITAL ENTREPRENEUR JOINS<br />

RAVENSCROFT BOARD<br />

Chris Barling has joined the board of Ravenscroft<br />

Holdings Limited as a non-executive director<br />

and brings with him 10 years' public board level<br />

experience, including eight years with FTSE 100<br />

constituent Hargreaves Lansdown. He specialises<br />

in product development and the impact digital has<br />

on business, in particular financial services.<br />

Chris said, ‘To me, Ravenscroft combines the solid<br />

fundamentals needed by all investment companies with<br />

the open mind and innovative flair that characterises<br />

young companies. After many years on the board of<br />

investment behemoth Hargreaves Lansdown, I am very<br />

much looking forward to working with the team at<br />

Ravenscroft. My speciality is IT so I should be contributing<br />

to Ravenscroft's developments in this area.’<br />

Chairman Stephen Lansdown said, ‘I am delighted that Chris<br />

is joining the board. I’ve known him for a long time and<br />

had the pleasure of working alongside him at Hargreaves<br />

Lansdown. His experience and knowledge is vast and he<br />

will be a great asset to the business going forward.’<br />

AWARD-WINNING TRUST MANAGER<br />

APPOINTED AT SAFFERY CHAMPNESS<br />

Saffery Champness Registered Fiduciaries has<br />

appointed experienced private client professional<br />

Donna Brehaut as Trust Manager.<br />

A member of the Society of Trust & Estate<br />

Practitioners (STEP), Donna was listed in the 2018<br />

ePrivateclient Top 35 Under 35 in the Channel Islands.<br />

She was named Boutique Trustee of the Year in the<br />

CityWealth Future Leaders awards in 2016 and was<br />

listed on the Citywealth Future Leaders List in 2018.<br />

Donna was educated in Guernsey and started her<br />

fiduciary career with another local trust company<br />

after completing her A Levels. She has over 10 years’<br />

experience in managing a diverse base of clients and<br />

family structures with varied assets and substantial<br />

investment portfolios.<br />

Donna said: 'I’m looking forward to starting my new<br />

role at Saffery Champness. I hope to bring some<br />

new ideas to the team. I am also looking forward<br />

to supporting business development initiatives and<br />

exploring new markets and new client opportunities.'<br />

Nick Batiste, Managing Director of Saffery<br />

Champness in Guernsey, said: 'Donna has an<br />

impressive background and has proved that she is<br />

exceptionally client focused. She has consistently<br />

provided a high level of service and has been<br />

recognised throughout her career as a future leader<br />

of the private client sector. I know she will be a real<br />

asset to the firm.'<br />

EXPANSION CONTINUES<br />

AT RESOLUTION IT<br />

Two new staff have joined managed<br />

services provider Resolution IT as<br />

the business continues to expands.<br />

Ed Allisette joins as a Trainee Service<br />

Desk <strong>En</strong>gineer, having had previous<br />

IT support experience with a local<br />

telecoms provider. Jake Duquemin<br />

joins as Trainee Business Solutions<br />

Consultant following completion of<br />

his education at the Grammar School.<br />

Ed Allisette<br />

Ed said: ‘Growing up around IT and<br />

seeing the advancements it has<br />

made in my life I was keen to pursue<br />

a career in IT. Joining Resolution<br />

IT has given me the opportunity to<br />

expand my IT-related knowledge<br />

Jake Duquemin<br />

and skills, studying with recognised<br />

professional qualifications in order to<br />

become an accredited IT professional. IT is a growing<br />

sector in Guernsey and Resolution IT is at the forefront of<br />

embracing the latest technologies, enabling it to provide<br />

the best service to its customers. That makes it an ever<br />

changing and exciting place to work.<br />

Jake said: ‘With the speed of technological advancements,<br />

many of which are being adopted by local businesses, it’s<br />

an incredibly interesting time to be entering the industry.<br />

The chance to expand on and learn new skills throughout<br />

my career is an exciting prospect, especially as many will<br />

be new technologies we have yet to hear of!’<br />

Olly Duquemin, Resolution IT's Chief Executive Officer,<br />

said: ‘Staff who join us will grow and learn in a supportive<br />

environment where we invest in their training to achieve<br />

the very latest industry qualifications. It’s important that<br />

as we grow, we find staff who will not only fit in with the<br />

team here but who will also be committed to our vision<br />

of being our clients’ most trusted industry partner and<br />

integral to their success.’<br />

EXPANSION AT<br />

FERBRACHE<br />

& FARRELL<br />

Ferbrache & Farrell<br />

has expanded with the<br />

recruitment of Alison<br />

Antill, an <strong>En</strong>glish-qualified<br />

solicitor, as an Associate<br />

in the Dispute Resolution<br />

team. Alison’s practice<br />

focuses on corporate and<br />

commercial disputes,<br />

including insolvency,<br />

shareholder, contractual<br />

and professional<br />

negligence matters and<br />

intellectual property.<br />

Head of Dispute Resolution Martin Jones<br />

said 'It is a pleasure to welcome Alison<br />

back to Guernsey to join the team.<br />

'Alison has excellent experience which will be<br />

of real benefit to our clients and she will play an<br />

important role in the firm’s development as we<br />

continue to grow our Dispute Resolution offering.'<br />

111


Your Channel Islands<br />

employment team<br />

As one of the largest employment teams in the Channel Islands, we have the scale and expertise<br />

to resource a range of contentious and non-contentious employment matters.<br />

To find out more about how we can help you, please contact one of the senior members of our<br />

Channel Islands employment team.<br />

Mark Dunster<br />

Partner, Guernsey<br />

D +44 (0)1481 732015<br />

E mark.dunster@careyolsen.com<br />

Elaine Gray<br />

Partner, Guernsey<br />

D +44 (0)1481 732035<br />

E elaine.gray@careyolsen.com<br />

Siobhan Riley<br />

Partner, Jersey<br />

D +44 (0)1534 822355<br />

E siobhan.riley@careyolsen.com<br />

Carly Parrott<br />

Counsel, Guernsey<br />

Admitted in <strong>En</strong>gland & Wales<br />

D +44 (0)1481 741523<br />

E carly.parrott@careyolsen.com<br />

Huw Thomas<br />

Counsel, Jersey<br />

Admitted in <strong>En</strong>gland & Wales<br />

D +44 (0)1534 822224<br />

E huw.thomas@careyolsen.com<br />

Tarina Le Boutillier<br />

Senior Associate, Jersey<br />

Admitted in <strong>En</strong>gland & Wales<br />

D +44 (0)1534 822490<br />

E tarina.leboutillier@careyolsen.com<br />

OFFSHORE LAW SPECIALISTS<br />

BERMUDA BRITISH VIRGIN ISLANDS CAYMAN ISLANDS GUERNSEY JERSEY<br />

CAPE TOWN HONG KONG LONDON SINGAPORE careyolsen.com<br />

112 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


Business<br />

COMMUNICATION<br />

– THE KEY TO MINIMISING EMPLOYEE WORKPLACE ISSUES<br />

Effective communication in the workplace is the<br />

key to good leadership, writes Carey Olsen counsel<br />

Carly Parrott, a specialist in employment law.<br />

Communication – such a<br />

simple word. We all know<br />

how to communicate. We<br />

do it every day. We are all<br />

experts at communication in<br />

our own way but are we as<br />

effective at communicating<br />

as we would like to think?'<br />

In the workplace, effective<br />

communication is essential.<br />

It is the key to unlocking an<br />

organisation's most valuable<br />

resource – its workforce.<br />

Guernsey employers have a<br />

number of legal obligations<br />

which must be communicated<br />

to their employees. These<br />

range from giving employees<br />

a written statement of terms<br />

and conditions of employment,<br />

itemised payslips and details of the<br />

personal data that the employer<br />

uses in relation to the employee,<br />

to name but a few. However,<br />

these specific communication<br />

obligations represent the bare<br />

minimum that an employer should<br />

communicate to its employees.<br />

To unlock effective<br />

communication in the workplace,<br />

the information that should be<br />

communicated to employees<br />

consists of much more than the<br />

legal bare minimum; employers<br />

need to communicate the<br />

information that their employees<br />

need to work efficiently. There is<br />

limited value in having a handbook<br />

and a suite of policies which<br />

sit on a shelf or are hidden on<br />

the intranet; employers need to<br />

ensure that employees actually<br />

understand what is in those<br />

policies, how the policies help<br />

them to do their job and what is<br />

expected of them in doing that<br />

job. For example, where there is<br />

a gap in an employee's skillset,<br />

providing effective training is<br />

only possible when the employer<br />

understands the employee's skills.<br />

In turn, these will only be known<br />

if the employer has an effective<br />

communication regime in place<br />

which encompasses appropriate<br />

job descriptions, appraisals,<br />

KPIs, evaluations and feedback<br />

systems as part of the workplace<br />

structure, in which managers and<br />

employees are empowered and<br />

trained to engage in that process.<br />

It is human nature for people<br />

to have an interest in what is<br />

happening around them –<br />

whether or not those activities<br />

directly affect them. <strong>En</strong>gaging<br />

with staff about broader<br />

organisational issues makes<br />

them feel like they are a valued<br />

part of the organisation and<br />

instinctively want to perform<br />

better for the wider organisation.<br />

One of the biggest motivators<br />

for individuals is to feel that<br />

they are a part of something.<br />

Transparent, involving, engaging<br />

and honest communication can<br />

create that sense of belonging.<br />

The key to unlocking that<br />

dynamic is communicating<br />

information that will motivate<br />

and inspire employees to want<br />

to do their best and to bring out<br />

the best in them. This can start<br />

with steps as basic as publicly<br />

recognising achievements<br />

(organisational, team or individual)<br />

or by managers personally<br />

recognising team or individual<br />

achievements or work done.<br />

"It is the little things that count"<br />

when it comes to communicating<br />

wins and losses, good and poor<br />

performance or acceptable and<br />

unacceptable conduct. Tackle<br />

the issue straight away – do not<br />

let it fester. Stale problems are<br />

usually unnecessary problems<br />

and, if not dealt with promptly,<br />

will either cause relationships to<br />

break down irretrievably or at the<br />

very least have had a detrimental<br />

impact on the team or certain<br />

members within it. 'Reactive'<br />

communication to situations like<br />

this is never effective. As with<br />

many things in life, being proactive<br />

is critical and this holds true with<br />

communication in the workplace.<br />

Effective communication is<br />

a two-way process. It involves<br />

active listening and responding.<br />

It will never be effective if it is<br />

undertaken exclusively by email<br />

or memos, although these do play<br />

a vital role in recording decisions<br />

or making notes. The power of<br />

face-to-face communication<br />

should never be underestimated.<br />

Managers need to be trained to<br />

have the courage to undertake<br />

difficult conversations, to confront<br />

and manage small issues before<br />

they become big ones and to<br />

spot the signs of an employee<br />

under stress or otherwise not<br />

functioning as they should be.<br />

Employee engagement at all<br />

levels of an organisation can<br />

help an employer to know when<br />

to push and when to pull.<br />

The good news? As an employer,<br />

if you get communication right,<br />

you will have fewer employee<br />

issues to deal with and have a<br />

more motivated and engaged<br />

workforce. You will then be<br />

well placed to offer appropriate<br />

support and training opportunities<br />

to develop your retained talent<br />

for the benefit of the organisation<br />

long-term. You will also be able to<br />

identify performance and conduct<br />

issues before they become a drain<br />

on the organisation. Easy, right?<br />

113


CREATING<br />

BEAUTIFUL,<br />

AFFORDABLE<br />

KITCHENS<br />

Homeside Warehouse<br />

Pitronnerie Road<br />

St Peter Port<br />

Guernsey<br />

GY1 2RG<br />

www.concept360gsy.com<br />

114 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


Business<br />

BY JAMES REGNARD<br />

MANAGING DIRECTOR OF CONCEPT 360 LTD<br />

DUTIES OF A DOMESTIC<br />

CONSTRUCTION CLIENT<br />

WHO IS A DOMESTIC CLIENT?<br />

A domestic client is anyone who has<br />

construction work carried out for them,<br />

usually work done on their own home or the<br />

home of a family member.<br />

IS A DOMESTIC CLIENT IMPORTANT<br />

IN ENSURING CONSTRUCTION<br />

IS CARRIED OUT IN A WAY THAT<br />

AVOIDS HARM?<br />

Under the current Health & Safety<br />

regulations a domestic client does have<br />

a duty to ensure that their appointed<br />

contractor has the capabilities and<br />

necessary skills, knowledge, training and<br />

experience to fulfil their duties with respect<br />

to the health and safety of the site. They can<br />

do this by asking simple questions about<br />

their procedures, in-house training, asking<br />

to see their track record in managing health<br />

and safety risks and allowing sufficient time<br />

in the agreed contract for the work to be<br />

carried out safely.<br />

WHAT ARE THE CLIENT’S LEGAL<br />

RESPONSIBILITIES?<br />

The client has overall responsibility for the<br />

successful management of the construction<br />

project and is supported by other key duty<br />

holders such as the Principal Designer and<br />

Principal Contractor. The client has overall<br />

influence on the outcome of a construction<br />

project, because the project is originated<br />

and paid for by the client. For the successful<br />

delivery of a project, good working<br />

relationships between the duty holders are<br />

essential from the start.<br />

AS A DOMESTIC CONSTRUCTION<br />

CLIENT, HOW CAN I BEST MANAGE<br />

MY DUTIES?<br />

Appoint a professional contractor who<br />

understands the importance of training and<br />

a good H&S regime. Most domestic clients<br />

may not have any knowledge or experience<br />

of managing construction work so working<br />

with a contractor who understands this and<br />

takes the responsibility off of you as the<br />

client will ensure a stress -free, healthy and<br />

safe project!<br />

Concept 360 Ltd were delighted to win<br />

the 2018 GOSHA Construction Sector<br />

Excellence Award in Health & Safety,<br />

the competition seeks nominations and<br />

submissions from all Guernsey companies,<br />

organisations and individuals in six different<br />

categories who are judged by an expert<br />

panel of health and safety professionals.<br />

The categories are designed for businesses<br />

to show commitment to good practice,<br />

all businesses, whether they are large<br />

employers or sole traders, and in every part<br />

of the economy, bear a responsibility to<br />

ensure workplace health and safety is taken<br />

extremely seriously.<br />

115


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116 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


Business<br />

RISKY BUSINESS<br />

BY REBECCA GOATER, INDEPENDENT FINANCIAL ADVISER/DIRECTOR<br />

AT NETWORK FINANCIAL PLANNING<br />

Before you get excited, I<br />

am unfortunately not writing<br />

about the Tom Cruise film from<br />

1983; I thought I should point<br />

that out straight away, lest you<br />

be disappointed. In fact, I’m<br />

here to discuss investment<br />

risk, and why now is a difficult<br />

time for low risk investors.<br />

Before we consider investment<br />

risk, can we just firstly think about<br />

what risk is on a more general basis.<br />

The noun definition of the word risk<br />

from the dictionary is: "A situation<br />

involving exposure to danger".<br />

We therefore all manage risk<br />

on some level in our ordinary<br />

lives as we weigh up whether<br />

we should do something or<br />

not; and consider whether the<br />

benefit to an act outweighs<br />

the potential consequences.<br />

We all take risks regularly; from<br />

driving above the speed limit or<br />

running in high heels, to more<br />

adventurous decisions such as<br />

rock climbing or sky diving. We still<br />

take these risks for the potential<br />

benefits they offer, whether this is<br />

getting somewhere on time, or an<br />

adrenaline rush. Yet at the same<br />

time, we still know on some level<br />

there are unlikely, yet plausible<br />

consequences; such as a fall (if<br />

you’ve ever seen me run in heels,<br />

you’d understand), some points on<br />

your licence or, the main reason<br />

why I have not yet sky dived,<br />

the parachute not opening.<br />

The examples above help to<br />

demonstrate that risk applies in<br />

varying degrees; and if it can be<br />

considered as a scale, we all sit<br />

somewhere different on that scale<br />

in terms of our own comfort levels.<br />

Now let’s consider the verb<br />

definition of the word: '[to]<br />

expose (someone or something<br />

valued) to danger, harm, or loss'.<br />

Well, that pretty much covers<br />

investment risk in very simple<br />

terms: as the something of value<br />

(i.e. your hard-earned money) is<br />

to be exposed to potential loss.<br />

Again though, we have to consider<br />

the risk scale. To some, the<br />

possibility that their money could<br />

drop in value even by one pound is<br />

not something they could bear to<br />

think about, whilst others will take<br />

much larger risks, and enjoy the<br />

rewards if they come, and stomach<br />

the losses if they occur. This is<br />

why it is important to understand<br />

where you are on the scale, and<br />

when I meet with clients, this is<br />

one of the main things we discuss<br />

in our initial meeting so we can<br />

consider suitable investments.<br />

However, with interest rates<br />

remaining at exceptionally<br />

low levels, is holding cash in a<br />

bank account actually low-risk<br />

behaviour at the moment?<br />

Unfortunately, it is not an easy<br />

time to be a risk-averse investor.<br />

Indeed, it is hard to imagine now<br />

how it was in 1979, when interest<br />

rates reached post-war highs of<br />

17%. People could take very little<br />

risk, and still make huge returns<br />

on their money. Admittedly, not<br />

the best time for the borrower,<br />

but savers were quids in.<br />

I have discussed risk with many<br />

clients, and, perhaps recalling<br />

their experience from the 1970s,<br />

so many have asserted that they<br />

would like large, guaranteed returns,<br />

with no risk to their initial capital.<br />

Unfortunately, this is not possible<br />

in the present day (and be wary of<br />

anyone who says that it is!). Cash<br />

deposit accounts at the moment<br />

are offering so little interest that<br />

once inflation is considered, the real<br />

return is negligible if you’re lucky,<br />

and more likely, negative.<br />

During these times,<br />

even, lower risk investors<br />

should maybe consider<br />

other options and perhaps<br />

not fear the investment<br />

peaks and troughs that<br />

dominate the headlines.<br />

In my (medium-risk<br />

investor) mind, sitting<br />

on a bank account with<br />

minimal (but not zero) risk to<br />

capital, whilst on the face of it<br />

appears low risk, actually means<br />

the real value (or buying power)<br />

of the cash is decreasing over<br />

time as inflation chips away at<br />

it. To me, this is tantamount to<br />

actually losing money each year.<br />

So, what’s the alternative?!<br />

Well, that’s the difficult part as<br />

there’s not a one-size-fits-all<br />

answer I can just recommend<br />

to anyone reading this article<br />

There are many factors to<br />

consider before investing funds,<br />

and not just one’s attitude toward<br />

risk, but also capacity for loss and<br />

ultimate investment objectives.<br />

It could be that actually your<br />

funds are best just sitting in the<br />

bank account (or under the<br />

mattress!), or it could be that<br />

there is a suitable investment<br />

out there that can hopefully<br />

provide something back on your<br />

investment, whilst not keeping<br />

you awake at night worrying.<br />

Whilst the light at the end of the<br />

low interest rate tunnel remains<br />

some distance away, it is time<br />

for even the low-risk investor to<br />

consider whether they want to just<br />

carry on paying the toll charge for<br />

the economy, or if they are ready<br />

to consider running in heels.<br />

Contact Network Financial<br />

Planning on 0181 701 400 or at<br />

advice@network.gg today for<br />

a free initial review with one of<br />

our qualified advisers to discuss<br />

your personal circumstances.<br />

117


Business<br />

FIVE BRAND<br />

NEW THINKERS<br />

JOIN Oi<br />

The Channel Islands’ biggest creative and<br />

digital agency has just got bigger. Full-service<br />

agency Oi has hired five brand new thinkers<br />

across its Guernsey and Jersey offices,<br />

growing to 33 experts at producing integrated<br />

marketing campaigns for clients locally,<br />

nationally and internationally.<br />

JO<br />

FERGUSON<br />

Jo has joined the Guernsey<br />

team as a Senior Client Manager.<br />

With over five years' experience in<br />

the advertising industry on both<br />

the client service and design side,<br />

plus a degree in Visual<br />

Communication, she brings with her a wealth of<br />

knowledge and experience in integrated marketing,<br />

print production, campaign management,<br />

event planning and OOH advertising.<br />

JANE<br />

GREGORY<br />

Jane has joined the Jersey<br />

office as Media Manager with<br />

a wealth of financial services,<br />

technical and commercial sector<br />

experience. She has worked<br />

both sides of the fence across<br />

advertising, website content management, PR, internal<br />

communications, social media, event management,<br />

and significant CSR activity.<br />

JAMIE LEIGH<br />

O'NEILL<br />

The only Channel Islands fullservice<br />

agency with a social<br />

media team, Oi has hired Jamie<br />

as a Social Media Marketer to<br />

work on existing and new client<br />

social media strategies and plans.<br />

Having worked at a top London social agency, Jamie<br />

brings with her fresh thinking for content and social<br />

marketing, which now forms an integral part of many<br />

marketing campaigns. Oi’s digital marketing and social<br />

teams are likely to expand further in the coming months.<br />

BRAD<br />

CHELLINGWORTH<br />

Brad has joined Oi’s growing<br />

development team in Jersey<br />

as a Software <strong>En</strong>gineer. He is<br />

experienced in solving complex<br />

technical problems, creating<br />

applications and embracing<br />

new technologies. Having worked in Finance for 11<br />

years, Brad switched industries, started programming<br />

and never looked back - working for a well known<br />

provider of IT and Business Technology for 5 years.<br />

LYDIA<br />

BARRATT<br />

Following a stint at News UK,<br />

then a major e-commerce<br />

retailer, Lydia has joined as a<br />

Client Executive in Jersey.<br />

With strong communication<br />

skills and multi-channel marketing<br />

experience, Lydia is a brand new thinker and will<br />

ensure Oi maintains its high levels of client service.<br />

Lydia will be supporting on integrated campaigns<br />

for our clients, both locally and internationally.<br />

118 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


Oi WINS MAJOR GLOBAL WEB<br />

CREATIVITY AND DIGITAL AWARD<br />

Oi has won a top award at the 2018 global dotCOMM<br />

Awards. The agency won a Platinum Award in the<br />

Travel Website category for the design and build of<br />

Aurigny.com, the website of Guernsey’s airline.<br />

Peter Grange, Oi Chief Executive Officer, said it<br />

was a great achievement for both the agency and<br />

Aurigny to win what is one of the most prestigious<br />

awards honouring excellence in web creativity and<br />

digital communication.<br />

‘The re-design and build of Aurigny’s website was a<br />

major, complex project involving a huge amount of<br />

user experience research and cutting-edge technology,<br />

and was over a year in the making,’ said Mr Grange.<br />

'This award is testament to our commitment as<br />

an agency to produce exceptionally high quality<br />

and effective work that is recognised globally.’<br />

Malcolm Coupar, Aurigny Commercial Director,<br />

said, 'The development of the new website was a vital<br />

project for us and its success means we now offer<br />

our customers a much better online experience.<br />

‘I’d like to thank Oi and my own team at Aurigny for<br />

their hard work and dedication throughout the project<br />

and congratulate Oi on winning this prestigious award,’<br />

he added.<br />

The dotCOMM Awards is a global competition<br />

honouring excellence in web creativity and digital<br />

communication, administered by the Association of<br />

Marketing and Communication Professionals<br />

(amcpros.com). The international organisation oversees<br />

awards and recognition programmes and honours<br />

outstanding achievement and service to the profession.<br />

Judges were industry professionals who looked for<br />

companies and individuals whose talent exceeded a<br />

high standard of excellence and whose work served as a<br />

benchmark for the industry. There were more than 2,000<br />

entries from throughout the United States and many<br />

other countries. About 14% of entries won Platinum,<br />

the top award, and around 15% the Gold award.<br />

MALCOLM COUPAR, AURIGNY<br />

COMMERCIAL DIRECTOR, SAID, 'THE<br />

DEVELOPMENT OF THE NEW WEBSITE<br />

WAS A VITAL PROJECT FOR US AND<br />

ITS SUCCESS MEANS WE NOW OFFER<br />

OUR CUSTOMERS A MUCH BETTER<br />

ONLINE EXPERIENCE.<br />

‘Being a Platinum or Gold winner is a tremendous<br />

achievement that is symbolised by the intricately<br />

detailed platinum and gold statuettes. Again,<br />

congratulations on your achievement,’ said<br />

a dotCOMM Awards spokesperson.<br />

Oi has won a number of global awards in recent years<br />

including Best Brand Building Campaign at the 2017<br />

Chartered Institute of Marketing Awards for its Visit<br />

Jersey brand launch campaign. It won Best Integrated<br />

Campaign at the 2016 Hermes International Creative<br />

Awards for its re-launch of Taj Hotels, London.<br />

Oi is an accredited Google Partner and Institute of Practitioners<br />

in Advertising (IPA) member agency.<br />

Watch our video at www.oi-you.com<br />

For new business enquiries:<br />

call the Guernsey office on 01481 213 730<br />

or the Jersey office on 01534 888 186<br />

119


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120 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


Sport<br />

MAYA LE TISSIER<br />

GUERNSEY'S<br />

NEW FOOTBALL<br />

SENSATION NOW<br />

AN ENGLAND<br />

UNDER-16<br />

INTERNATIONAL<br />

SEBASTIAN PRIAULX<br />

MAKING HIS<br />

FORMULA 4 DEBUT<br />

THIS SEASON<br />

AN ISLAND THAT<br />

PUNCHES ABOVE<br />

ITS WEIGHT<br />

It’s been a fantastic sporting year for Guernsey. Here, <strong>En</strong> <strong>Voyage</strong><br />

takes a look back on 2018 and picks out some of its favourite<br />

sporting moments.<br />

You may think of Guernsey as being most<br />

famous for its natural beauty. This year, in<br />

particular, it has become arguably more<br />

famous thanks to the film The Guernsey<br />

Literary & Potato Peel Pie Society. But,<br />

for an island of some 65,000 people, it<br />

is rightly proud of, and<br />

should also be famous for,<br />

its sporting successes.<br />

BUT FOR AN ISLAND<br />

OF 65,000 PEOPLE, IT<br />

IS RIGHTLY PROUD OF,<br />

AND SHOULD ALSO<br />

BE FAMOUS FOR ITS<br />

SPORTING SUCCESSES<br />

Ask a local and they’ll<br />

be able to point you<br />

to a ready reckoner<br />

of local heroes. There<br />

are individuals who<br />

have shined bright in<br />

the Bailiwick for years,<br />

such as international<br />

tennis player Heather Watson, but there<br />

are also those who, this year in particular,<br />

have been working their way up the<br />

ranks of their respective sports with,<br />

often, quiet but steely determination.<br />

It will be impossible to name them all and<br />

do them justice within the confines of this<br />

one article, but that is not to overlook or<br />

diminish their respective achievements.<br />

Sebastian Priaulx, son of three times<br />

World Touring Car champion Andy Priaulx,<br />

proved the speed gene runs in the family<br />

in his debut Formula 4 Championship<br />

season. By August he’d racked up the<br />

30th podium finish of his career finishing<br />

second at Rockingham, with coverage<br />

of the tournament on national TV<br />

boosting his profile with every race.<br />

Maya Le Tissier is Guernsey’s newest<br />

football sensation and is now an <strong>En</strong>gland<br />

under-16 international. She made history in<br />

the Channel Islands earlier this year as the<br />

first girl to be picked for the boys’ squad<br />

of the under-16s Muratti match between<br />

Guernsey and Jersey. She remains the only<br />

Channel Islands player, male or female, to<br />

be picked for the <strong>En</strong>gland youth squad.<br />

121


Sport<br />

Boxer Bradley Watson returned to the ring<br />

this year after more than a year away. He won<br />

his <strong>En</strong>glish super-flyweight title after stopping a<br />

previously unbeaten Loua Nassa in the tenth round<br />

in their encounter in Sheffield back in February.<br />

Lucy Beere is Guernsey’s bowls ace and<br />

cemented her reputation and secured the<br />

title of world champion by winning her World<br />

Cup final in New South Wales, Australia.<br />

She went on to join a squad of 31 Guernsey<br />

athletes across eight sports down under for<br />

the Commonwealth Games on Australia’s Gold<br />

Coast. The island achieved its best ever result<br />

in cycling thanks to James McLaughlin who<br />

came sixth in the men’s individual time trial.<br />

Athletes Alastair and Cameron Chalmers continued<br />

to impress in 2018. Alastair was named in the Great<br />

Britain squad for the World Junior Championships<br />

in Finland. Cameron was picked for<br />

Team GB’s 4x400m relay at the<br />

European Championships in<br />

Berlin where they picked<br />

up silver medals.<br />

Back in the summer, swimmer Ian Powell became<br />

the latest island sporting figure to be inducted into<br />

the Sporting Heroes Hall of Fame. He’s already got<br />

three Commonwealth Games under his swim cap,<br />

and became the 21st local to be represented in the<br />

iconic collection of sporting successes displayed<br />

in the Beau Sejour leisure centre in St Peter Port.<br />

To this day he holds 10 local swimming records.<br />

On the teams front, Guernsey Raiders – the island’s<br />

rugby club – won promotion to National Two South,<br />

their highest ever level of rugby. Meanwhile the men’s<br />

island side won the annual Guernsey v Jersey Siam<br />

Cup showdown for the first time in a decade, and the<br />

ladies’ squad bagged their seventh successive victory.<br />

While in football, the fortunes of Guernsey FC have<br />

not been as consistent and positive as in previous<br />

seasons, but their one-time goal machine Ross Allen<br />

has gained national fame in New Zealand after moving<br />

there to play for Team Wellington who won their<br />

first ever OFC league title. Their 4-3 victory<br />

included, of course, a goal from Allen.<br />

BRADLEY WATSON WINNING THE<br />

ENGLISH SUPER-FLYWEIGHT TITLE<br />

BEATING LOUA NASSA<br />

IMAGE ©RYAN MARSDEN STEEL<br />

STREAM DESIGN<br />

ALASTAIR<br />

CHALMERS,<br />

PART OF THE GB<br />

4X400M RELAY TEAM<br />

THAT TOOK BRONZE<br />

AT THE WORLD U20<br />

CHAMPIONSHIPS IN<br />

TAMPERE, JULY 2018<br />

WORLD CHAMPION<br />

LUCY BEERE GUERNSEY<br />

BOWLS ACE<br />

122 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


And what of Heather Watson? Guernsey’s own tennis<br />

ace has been making headlines around the world for<br />

years now for her success on court in both singles<br />

and doubles matches. The 26 year old has not had her<br />

best of years in 2018, losing in the first rounds of the<br />

Australian Open at the start of the year, and then three<br />

further successive first-round defeats in Birmingham,<br />

Eastbourne and at Wimbledon. But she’s had greater<br />

success in her doubles games, reaching the quarter<br />

finals at Wimbledon, after running up in 2017 and<br />

winning with partner Henri Kontinen a year earlier.<br />

MADDIE WILSON AND<br />

MEGAN DOWINTON<br />

COMPETE IN<br />

THE MOUNTAIN<br />

BIKING WOMEN’S<br />

CROSS COUNTRY<br />

Whether you enjoy watching football, rugby or<br />

athletics at Footes Lane, boxing at St Pierre Park, golf<br />

at L’Ancresse, or cricket at Port Soif, we are all regularly<br />

reminded that Guernsey may be an island of just 25<br />

square miles, but – to use just one of many possible<br />

sporting clichés – it punches above its weight.<br />

And next time you’re on board your Aurigny<br />

flight, who knows, you could be sitting next<br />

to the island’s next sporting success.<br />

FORMER GUERNSEY FC<br />

FRONT MAN ROSS ALLEN<br />

NOW SCORING GOALS<br />

FOR TEAM WELLINGTON<br />

IN NEW ZEALAND<br />

ATHLETICS CHAMPION<br />

CAMERON CHALMERS<br />

IN ACTION<br />

GUERNSEY RAIDERS CELEBRATING PROMOTION TO NATIONAL TWO SOUTH<br />

PHOTO ©MARTIN GRAY – GUERNSEY SPORT PHOTOGRAPHY<br />

123


Sport<br />

ALASTAIR CHALMERS COMPETING FOR<br />

GREAT BRITAIN AT THE WORLD U20<br />

CHAMPIONSHIPS IN TAMPERE, JULY 2018<br />

124 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


GUERNSEY'S<br />

OLYMPIC HOPEFUL<br />

If Alastair Chalmers succeeds in attaining his ultimate<br />

goal, one day you’ll be watching this young man<br />

from Guernsey compete in the Olympics. In a<br />

very short time, the Bath University student has<br />

come a long way and he’s just getting started.<br />

FAMILY IS EXTREMELY<br />

IMPORTANT TO ALASTAIR,<br />

BOTH HIS FATHER AND<br />

BROTHER ARE ATHLETES<br />

TOO. AND, IF THERE WAS<br />

ANYONE HE WOULD<br />

CALL AN INSPIRATION<br />

IT IS HIS DAD FOR ALL<br />

THE SUPPORT HE’S<br />

GIVEN ALASTAIR AND HIS<br />

BROTHER, CAMERON.<br />

In 2014, Alastair<br />

was running the<br />

60m hurdles in the<br />

British Under-15s<br />

Championships.<br />

His dad, who<br />

was also his<br />

coach at the<br />

time, suggested<br />

he give the 400m<br />

hurdles a go. That<br />

was a pretty defining<br />

moment for Alastair<br />

and his dad because he<br />

came first and ranked 2nd<br />

in the country. ‘That’s when I<br />

thought, “you’re good at this<br />

event”,’ said the now 18 year old.<br />

After his success, Alastair<br />

went to the European Youth<br />

Championships in 2016 and<br />

made the semi-final, last year<br />

won the 400m hurdles at the<br />

Commonwealth Youth Games in<br />

the Bahamas, and this year won<br />

the 400m hurdles at the National<br />

Junior Championships. To top<br />

off his year he came 6th at the<br />

IAAF U20 World Championships<br />

and broke the British Junior<br />

record with a time of 50.11sec.<br />

After training with Dale Garland<br />

in Guernsey for the past four<br />

years, Alastair is now working with<br />

James Hillier, National Coach and<br />

Athlete Development Manager at<br />

<strong>En</strong>gland Athletics, and he’s ready<br />

to take on any challenge that<br />

comes his way including training<br />

with older and faster athletes. “I<br />

think that’s what’s going to push<br />

me to a higher level. That and<br />

committing more time in my life<br />

to athletics rather than school,”<br />

he said. ‘I like pushing myself<br />

to the max and I think that’s<br />

what’s going to happen in Bath<br />

and make me a better athlete.’<br />

Alastair, who is also taking on<br />

a BSc in Sports Performance,<br />

believes you’ve got to do what you<br />

love and if you’re good at it that<br />

really helps. ‘I have always loved<br />

hurdles; I love that that there is<br />

always something you have to<br />

think about – every split moment,’<br />

he said. ‘With hurdles, it’s all about<br />

the tactics and that’s what I love.’<br />

His family is extremely important<br />

to Alastair, both his father and<br />

brother are athletes too. And, if<br />

there was anyone he would<br />

125


Sport<br />

ALASTAIR CHALMERS, PART OF THE GB<br />

4X400M RELAY TEAM THAT TOOK BRONZE<br />

AT THE WORLD U20 CHAMPIONSHIPS IN<br />

TAMPERE, JULY 2018”<br />

HIS GOAL IS THE OLYMPICS. ‘I THINK TO<br />

BECOME AN OLYMPIAN THAT’S IT FOR NOW'<br />

call an inspiration it is his dad<br />

for all the support he’s given<br />

Alastair and his brother, Cameron.<br />

‘When I grow up I want to be<br />

like that with my kids or anyone<br />

I’m training,’ said Alastair. “My<br />

family has always supported me,<br />

whether that’s financially or sitting<br />

on the plane next to me as we<br />

travel to another competition.’<br />

The past four years have involved<br />

a lot of travel for Alastair and<br />

his family and so he says that<br />

is one of the major challenges<br />

for those wanting to compete at<br />

a higher level – in all sports – so<br />

their support means everything<br />

to him. ‘I want to make my family<br />

proud. I don’t want to finish a race<br />

and feel like I’ve let them down.<br />

It’s a great feeling crossing the<br />

line and looking up to them and<br />

knowing I’ve done them proud.’<br />

He said he is extremely<br />

competitive on the track, but off<br />

the track he’s relaxed. ‘I don’t<br />

really like being too serious all<br />

the time. Athletics is disciplined. I<br />

love athletics and competing, but<br />

relaxing with family and friends<br />

is just as important because if<br />

you’re always thinking about<br />

athletics and training you’re going<br />

to be stressed and nervous.’<br />

Having travelled to competitions<br />

off-island so often over the past<br />

four years, Alastair’s appreciation<br />

for his home, Guernsey, has only<br />

increased. “It’s such a unique,<br />

clean, safe, place and people<br />

know each other – at school and<br />

on the track,’ he said. ‘I feel so<br />

lucky to have been born there.’<br />

He said the athletics scene<br />

continues to improve on the<br />

island too and paid tribute to<br />

Tom Druce, Guernsey Island<br />

Amateur Athletics Club Athletics<br />

Development Officer, for his<br />

role. ‘Guernsey athletics is good<br />

now, more than ever, and I<br />

can only see it improving.’<br />

It’s winter and Alastair is already<br />

preparing for the 2019 European<br />

U20 Championships in Sweden in<br />

June. His goal is the Olympics. ‘I<br />

think to become an Olympian<br />

that’s it for now; I hear other<br />

people say that they want a gold<br />

medal, but for any athlete to go to<br />

the Olympics that’s the career<br />

highlight, to go on and win a<br />

medal just comes with it. If I go to<br />

the Olympics I’ll be running the<br />

times I want and that’s what’s<br />

important.’ Ultimately though,<br />

Alastair wants to be an inspiration<br />

to inspire youngsters who are keen<br />

on athletics and in his position on<br />

the same path. ‘I don’t want to be<br />

famous for money; I want to be an<br />

inspiration to little kids. In<br />

preschool, I won a cup that one of<br />

my teachers said his kid won and I<br />

remember him telling me this and<br />

how it made me feel all those<br />

years ago. I want to help make<br />

others feel that way.’<br />

126 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


SPORTS<br />

DIARY<br />

FOOTBALL<br />

GUERNSEY FC HOME GAMES<br />

Footes Lane<br />

Saturday 10 November 14:00<br />

v HERNE BAY<br />

Saturday 17 November 14:00<br />

v CRAY WANDERERS<br />

Saturday 1 December 14:00<br />

v HYTHE TOWN<br />

Saturday 15 December 15:00<br />

v WHITSTABLE TOWN<br />

Saturday 22 December 14:00<br />

v THREE BRIDGES<br />

For more info visit guernseyfc.com<br />

FUN/SPECTATOR<br />

Every Saturday 09:00<br />

PARKRUN 5km<br />

Pembroke Bay car park<br />

Please register in advance at<br />

parkrun.org.uk<br />

23-25 November<br />

CHANNEL ISLAND<br />

SWIMMING CHAMPIONSHIPS<br />

Beau Sejour<br />

TRIATHLON<br />

COASTAL CHALLENGE<br />

SERIES 2018/19<br />

TBC<br />

Sunday 4 November 09:00<br />

1st event<br />

Sunday 9 December 13:00<br />

2nd event<br />

SAVE THE DATE<br />

30-31 March 2019 TBC<br />

HERM ROCKS 2019<br />

5km and 10km run. Includes party<br />

and overnight stay in Herm.<br />

Herm Island<br />

For more info visit<br />

guernseytriathlon.com<br />

RUGBY<br />

GUERNSEY RAIDERS<br />

Footes Lane<br />

GUERNSEY RAIDERS LADIES<br />

Sunday 25 November<br />

v WINDSOR LADIES<br />

ATHLETICS<br />

Wednesday 26 December 11:00<br />

BOXING DAY<br />

CROSS COUNTRY 4.75m/2.8m<br />

L'Ancresse<br />

TBC<br />

GUERNSEY RAIDERS LADIES<br />

Sunday 9 December<br />

v WITNEY LADIES<br />

For more info visit grfc.gg<br />

TBC<br />

Sunday 16 December 11.30<br />

SANTA FUN RUN<br />

Pembroke Bay<br />

Tuesday 25 December 09.30<br />

POLAR BEAR SWIM<br />

La Vallette Bathing Pools<br />

FLY AURIGNY<br />

FOR GROUP<br />

BOOKINGS EMAIL<br />

groups@aurigny.com<br />

127


Community<br />

COMMUNITY SPIRIT<br />

BUTTERFIELD REINFORCES ITS<br />

ENVIRONMENTAL COMMITMENT<br />

WITH BEACH CLEAN-UP<br />

As part of its continued efforts to look after the local environment,<br />

Butterfield chose to do a beach clean-up at Grandes Rocques for its<br />

annual community day.<br />

Butterfield employees were encouraged to bring along family and friends,<br />

with 57 volunteers turning out for the event.<br />

As part of the Group-wide initiative, Butterfied offices in Bermuda, the<br />

Cayman Islands, Canada and Guernsey each took part in a beach cleanup<br />

while the London office cleaned a park.<br />

The Guernsey team collected five<br />

bags of rubbish, weighing 20kg,<br />

containing a mixture of wrappers,<br />

plastic, wood and rope.<br />

Richard Saunders, Managing<br />

Director at Butterfield Bank<br />

(Guernsey) Limited, said: ‘At<br />

Butterfield, we are consciously<br />

trying to do our bit for the<br />

‘WE ARE CONSCIOUSLY<br />

TRYING TO DO<br />

OUR BIT FOR THE<br />

ENVIRONMENT AND<br />

FOR THE COMMUNITIES<br />

WE CALL HOME’<br />

environment and for the communities we call home. This year’s beach<br />

clean-up was our way of giving back to the Guernsey community. As part<br />

of our environmental efforts, we are also providing eco-friendly supplies<br />

for employees including stainless steel water bottles and reusable coffee<br />

cups for daily use.’<br />

Community Day is part of Butterfield Group’s other initiatives to help protect<br />

and improve the environment around us, including its work with the Seabin<br />

Project as a Global Pilot Partner, which fights against ocean plastics.<br />

128 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


BABBÉ RENEW<br />

GUERNSEY RAIDERS<br />

SPONSORSHIP FOR<br />

THREE YEARS<br />

Babbé LLP has confirmed it will<br />

continue to be principal gold<br />

sponsor of the Guernsey Raiders<br />

men’s and ladies' first XI rugby<br />

teams for a further three years.<br />

Babbé has supported rugby in<br />

the island for over 10 years and<br />

has been the principle sponsor of<br />

Guernsey Raiders for five years.<br />

Chris Gnapp, Sponsorship Director<br />

of Guernsey Raiders, said: ‘The<br />

support Babbé continues to give<br />

the club is incredible. We could<br />

not have got to where we are<br />

THE LITTLE CHAPEL<br />

SOUVENIR GUIDEBOOK<br />

The Little Chapel Foundation has<br />

produced an Official Souvenir<br />

Guidebook which is available at<br />

Martyn Guille’s silversmiths shop<br />

adjacent to the Chapel and at<br />

the Tourist Information Centre<br />

in town.<br />

Dr Nick Paluch, who has<br />

compiled the new booklet in<br />

conjunction with the other<br />

members of the Foundation’s<br />

Executive, was co-author of the<br />

previous official guidebook to<br />

the Chapel published 17 years<br />

ago. As he explains;<br />

‘Since taking over custodianship<br />

of the iconic and much-loved<br />

Chapel on behalf of the people<br />

without this funding and we are<br />

very proud to have built a strong<br />

relationship with them.<br />

Managing Partner at Babbé,<br />

Andrew Laws, said: ‘We’re very<br />

proud to continue to support both<br />

the Guernsey Raider’s men’s and<br />

women’s first XI teams. They both<br />

had a fantastic season last year<br />

and we will be looking forward to<br />

seeing what this one brings.<br />

‘Babbé strongly believes in giving<br />

back to the local community and<br />

promoting a healthy lifestyle which<br />

Raiders do in one. People get<br />

behind them because both teams<br />

put in huge amounts of work and<br />

commitment to represent their<br />

island and we’re proud to continue<br />

our backing.’<br />

of Guernsey, the Foundation<br />

has embarked on a programme<br />

of essential repair work and<br />

improvement. The roof has been<br />

rebuilt and the foundations have<br />

been stabilised but a daunting<br />

amount still remains to be done.<br />

As a result there is a pressing and<br />

ongoing need to raise further<br />

funds in order to be able to<br />

safeguard the Chapel for future<br />

generations to admire and enjoy.<br />

‘The booklet is on sale for just<br />

£4.95 and we hope that it will<br />

be every bit as popular with<br />

islanders as with tourists. It<br />

provides a nice way for people<br />

to lend their support and show<br />

their affection for what many<br />

consider is the jewel in the<br />

crown of Guernsey’s attractions’<br />

WAITROSE & PARTNERS<br />

INTRODUCES PAPER<br />

BAGS AND REUSABLE<br />

CLOTH WRAPS<br />

Waitrose & Partners is now selling<br />

paper food bags and reusable food<br />

wraps for sandwiches and snacks.<br />

The products are available in the<br />

majority of branches and offer<br />

an alternative to plastic sandwich<br />

bags and cling film.<br />

The retailer is the first supermarket<br />

in the UK to sell Bee’s Wrap reusable<br />

food wraps which are great for<br />

sandwiches, bread and cheese.<br />

Perfect for environmentally friendly<br />

lunchboxes, the wraps are organic<br />

cloth treated with beeswax, tree<br />

resin and organic jojoba oil which<br />

means they can be washed and<br />

reused for up to a year. They’re an<br />

ideal alternative to plastic wrap.<br />

These are complemented on<br />

shelf by greaseproof paper bags<br />

for snacks and sandwiches. The<br />

paper bags are Forest Stewardship<br />

Council certified, chlorine free<br />

and certified home compostable.<br />

Packaged in a cardboard box, the<br />

product contains 48 paper bags<br />

and are also microwave safe.<br />

This is Waitrose & Partners’ next<br />

step in bringing environmentallyfriendly<br />

solutions to customers.<br />

The supermarket has recently<br />

announced it will remove plastic<br />

bags for loose fruit and veg by<br />

spring 2019.<br />

Amy Glover, Waitrose & Partners’<br />

bags and wraps buyer, said:<br />

‘We know our customers care<br />

about the environment and we<br />

want to offer them sustainable<br />

food storage choices. These<br />

reusable wraps and food bags<br />

will help our customers create an<br />

environmentally friendly lunch.’<br />

129


Community<br />

GUERNSEY ELECTRICITY PARTNERS WITH<br />

MARINE CONSERVATION SOCIETY<br />

A group of volunteers from<br />

Guernsey Electricity took part in<br />

the Marine Conservation Society’s<br />

Beachwatch event, clearing and<br />

recording items of rubbish found<br />

on Bordeaux Harbour.<br />

Beachwatch is a UK-wide clean<br />

up and survey of beach litter<br />

involving local communities<br />

and volunteers. Beachwatch Big<br />

Weekend is the society’s annual<br />

national event and part of the<br />

international coastal clean-up.<br />

Two black bin bags of rubbish<br />

and one of recyclable items<br />

were collected on the day.<br />

Rubbish collected included<br />

48 cable ties, a fishing reel,<br />

fibreglass, cigarette butts and a<br />

five-metre long cable.<br />

CHILDREN’S LIBRARY AT GUILLE-ALLÈS SECURES<br />

FURTHER FUNDING FROM JULIUS BAER<br />

Local private bank Julius Baer<br />

Guernsey is one of the latest<br />

organisations to support the<br />

transformation of the Children’s<br />

Library at Guille-Allès.<br />

The children’s section of the<br />

library is being turned into a<br />

world where young people<br />

can learn, have fun and feel<br />

inspired. A fundraising campaign<br />

launched in 2017 needed to raise<br />

a minimum of £120,000 to cover<br />

this renovation and since then has<br />

secured more than £135,000.<br />

Phase one of the renovation is<br />

already complete. The second<br />

phase of the project began at<br />

the end of the school summer<br />

holidays with books being<br />

transferred from the Children’s<br />

Library to their temporary home<br />

in the Reading Room to enable<br />

the main fitting work to begin.<br />

‘It’s great that we could get<br />

involved in this event, which not<br />

only benefits the island but adds to<br />

the huge amount of information<br />

being collected and analysed by<br />

the Marine Conservation Society<br />

to help keep the UK’s beaches<br />

clean,’ said Clare Packman from<br />

Guernsey Electricity.<br />

‘At Guernsey Electricity we take<br />

our responsibility to the local<br />

environment seriously and that<br />

includes marine life. We were<br />

pleased at how noticeably clean<br />

the beach was compared to<br />

previous beach cleans we have<br />

done at Bordeaux Harbour,<br />

although many of the items we<br />

did find would unfortunately be<br />

dangerous for marine life.’<br />

Craig Allen, Head of Investment<br />

Management at Julius Baer<br />

Guernsey, said; ‘Learning how to<br />

read and being excited by books<br />

is such a fundamental skill for all<br />

children. Being able to support<br />

the Guille-Allès in the exciting<br />

transformation of the Children’s<br />

Library is both an honour and<br />

privilege and we hope that even<br />

more businesses and individuals<br />

will come forward in the final<br />

fundraising push.’<br />

‘We are inviting members of the<br />

public to buy a brass plate, with<br />

the name of a family member or<br />

similar engraved on it, to name<br />

one of the nooks in the library. We<br />

are hopeful that all 300-plus nooks<br />

can be named in order to raise<br />

more money for the project,’ said<br />

Laura Milligan, Chief Librarian.<br />

SAFFERY ROTARY WALK<br />

DISTRIBUTES £61,000 TO<br />

20 LOCAL CHARITIES<br />

More than 700 people took<br />

part in the 21st Saffery Rotary<br />

Walk, including 21 relay teams.<br />

Twenty local community<br />

projects will receive a share<br />

of £61,000 this year.<br />

Lieutenant Governor Vice Admiral<br />

Sir Ian Corder also went the extra<br />

mile by not only completing the<br />

walk’s full distance but also by<br />

becoming its patron.<br />

Simon Milsted, Chair of the Walk’s<br />

organising committee, said, ‘This<br />

year was the 21st round-island<br />

walk and every year it seems to<br />

get more and more support. We’re<br />

thrilled that His Excellency has<br />

accepted the position of Patron.<br />

He has undertaken to complete<br />

the challenge each year he is in<br />

office and now he is Patron there<br />

can be no better endorsement<br />

of the fundraising efforts of all<br />

the participants. It’s been another<br />

hugely successful walk and we<br />

hope this event continues to be<br />

embraced for another 21 years.’<br />

The funds raised were presented<br />

to the walk’s chosen charities at<br />

a special presentation evening at<br />

Government House.<br />

Over the walk’s 21 years it has seen<br />

7,000 participants take part, and<br />

over £740,000 has been raised for<br />

local causes.<br />

Mr Milsted said: ‘The money raised<br />

by the walkers this year will make<br />

such a difference to so many<br />

people. The presentation evening<br />

is a highlight of the year when we<br />

can hand over all the donations<br />

to the 20 charities and know that<br />

the money will be going towards<br />

helping the island.’<br />

Lisa Vizia, Director at Saffery<br />

Champness and member of the<br />

organising committee, said: ‘We are<br />

extremely proud to sponsor one of<br />

Guernsey’s largest annual charity<br />

fundraising events. It’s always an<br />

inspiring day and it was great to<br />

see so many walkers taking on the<br />

challenge this year. We look forward<br />

to doing it all again next year.’<br />

The next Saffery Rotary Walk takes<br />

place on 15 June 2019. For further<br />

information or details on how to<br />

apply for support, please email<br />

info@safferyrotarywalk.com<br />

130 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


CAREY OLSEN CONTINUES SUPPORT FOR<br />

THE GUERNSEY CHILD CONTACT CENTRE<br />

A team from law firm Carey<br />

Olsen has been lending a hand<br />

to the Guernsey Child Contact<br />

Centre to help upgrade the<br />

charity’s facilities and equipment.<br />

The Guernsey Child Contact<br />

Centre offers a safe environment<br />

for children and families to reestablish<br />

and maintain contact<br />

with parents, grandparents,<br />

siblings and other people who<br />

are important in their lives.<br />

Volunteers from Carey Olsen’s<br />

Guernsey charity committee<br />

spent a morning at the Guernsey<br />

Child Contact Centre helping<br />

to transform the outside area to<br />

provide a welcoming space for<br />

families. The team built a new<br />

bench, a new outside storage<br />

area for toys and improved its<br />

internal storage facilities with<br />

purpose-built shelving.<br />

The Guernsey Child Contact<br />

Centre is one of two nominated<br />

SKIPTON SEEKS NEW<br />

BURSARY STUDENT<br />

Skipton International is on the<br />

hunt for a new student to benefit<br />

from the bank’s Undergraduate<br />

Bursary Scheme. The lucky<br />

recipient will need to be<br />

entering their first year of further<br />

education next autumn and will<br />

receive financial support from<br />

the bank during their time away<br />

studying, as well as valuable<br />

work experience across all areas<br />

of Skipton’s business.<br />

Skipton will be accepting<br />

applications up to 31 March 2019.<br />

It would encourage applications<br />

charities the firm’s Guernsey<br />

office has committed to support<br />

through various fundraising and<br />

volunteering events for a two-year<br />

period up to June 2019.<br />

Senior Associate Adrian Sarchet,<br />

who is Chairman of Carey Olsen’s<br />

local charities committee, said:<br />

‘The Guernsey Child Contact<br />

Centre carries out vitally important<br />

work for young islanders and I’m<br />

delighted that our enthusiastic<br />

volunteers were able to offer<br />

their support to transform both<br />

the outside area and the internal<br />

storage facilities at the centre.’<br />

Centre Manager Debbie King<br />

said that the charity was thrilled<br />

with the work. ‘It looks amazing<br />

and we are all so thankful to the<br />

Carey Olsen staff for giving up<br />

their Sunday to help us out. The<br />

changes they made look fabulous<br />

and will make such a difference to<br />

all that use the centre,’ she said.<br />

from Guernsey students who are<br />

expecting strong results from their<br />

A levels and plan to undertake a<br />

degree relevant to banking.<br />

Jim Coupe, Managing Director<br />

of Skipton International, said: ‘We<br />

will be looking for a motivated<br />

individual who is keen to learn and<br />

has the initiative to succeed. The<br />

Bursary Scheme was established<br />

to ease some of the financial<br />

burden that comes with going to<br />

university and to provide valuable<br />

work experience. Of course, if we<br />

identify talented individuals who<br />

may be interested in a career with<br />

Skipton upon their return to the<br />

island all the better.’<br />

ALL ISLAND GAMES<br />

SPORT TO BENEFIT FROM<br />

GENERALI WORLDWIDE<br />

BURSARY SCHEME<br />

As the Guernsey Island Games<br />

Team continues its preparations<br />

ahead of the 2019 Gibraltar<br />

Games, Generali Worldwide’s<br />

support continues, with two<br />

sports, judo and squash, set<br />

to benefit from the company’s<br />

bursary scheme.<br />

As of 2018, the bursaries will<br />

be awarded to each sport on a<br />

rotational basis, ensuring that every<br />

sport will benefit from funding<br />

twice during Generali Worldwide’s<br />

10-year sponsorship.<br />

The company’s sponsorship<br />

of the Guernsey Island Games<br />

Team started in 2011 and 18<br />

individual sports have used the<br />

bursary scheme in different ways<br />

to support grassroots and highperformance<br />

sport in Guernsey.<br />

The company has committed to<br />

sponsoring the association until<br />

2021, when Guernsey will once<br />

again host the Island Games.<br />

Giorgio Daboni, Chief Executive<br />

Officer, Generali Worldwide in<br />

Guernsey, states: ‘It is always<br />

a pleasure to see the bursaries<br />

being used to help sports thrive in<br />

Guernsey and support the island’s<br />

upcoming sportsmen and women’.<br />

‘The Island Games play an<br />

important role in helping to sustain<br />

and grow sport participation in the<br />

community by providing a source<br />

of inspiration for those wanting to<br />

get involved’.<br />

Brian Allen, Chairman of the<br />

Guernsey Island Games, has<br />

voiced his admiration of the<br />

continued support Generali<br />

Worldwide has given to sport over<br />

the past years. ‘Going forward<br />

from this year we will be awarding<br />

the bursaries on a rotational basis.<br />

Not only is this the fairest way to<br />

decide who receives it but it also<br />

means that all sports will have<br />

benefitted twice over the years’.<br />

‘A big thank you needs to go to<br />

Generali Worldwide as they not<br />

only assist in getting the team to<br />

the Games but they also help with<br />

the future development of the<br />

local sports’.<br />

The Gibraltar Island Games<br />

will take place 6-12 July 2019.<br />

131


<strong>En</strong> <strong>Voyage</strong><br />

KIDS’ COMPETITION<br />

WINTER<br />

With Christmas on the horizon, we’d like to<br />

see your own take on a festive Guernsey.<br />

Have a go in any medium you choose.<br />

Save at the Cave<br />

WIN<br />

A £20 ALADDINS<br />

CAVE VOUCHER<br />

TO ENTER:<br />

Create your image using any media you choose and send it to:<br />

<strong>En</strong> <strong>Voyage</strong> Colouring Competition, Oi, Unit 9, Les Caches Business Park, Les Caches Road,<br />

St Martins, Guernsey, GY4 6PH by 31 December 2018. Open to children up to the age of 10.<br />

KIDS<br />

FOR<br />

ENTRANT NAME:<br />

EMAIL ADDRESS*:<br />

ADDRESS:<br />

AGE:<br />

*Email address will only be used to contact the winner, and postal address is required<br />

for delivery of the prize. Please note entries cannot be returned.<br />

132 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


PUZZLES<br />

SUDOKU MEDIUM<br />

Each of the nine blocks has to contain all the numbers 1-9 within its<br />

squares. Each number can only appear once in a row, column or box.<br />

9 3 6 7<br />

7 8 5<br />

4 3<br />

9 7<br />

8 5 1 4<br />

1 6 5 2<br />

5 4<br />

2 1<br />

6 1 7 9<br />

See if you can<br />

find this selection<br />

of seasonal<br />

connotations...<br />

Tree<br />

Santa<br />

Rudolph<br />

Gifts<br />

Mistletoe<br />

Turkey<br />

Cracker<br />

New Year<br />

Decorations<br />

Snowman<br />

Elf<br />

Sleigh<br />

Reindeer<br />

Mrs Claus<br />

Champagne<br />

Open fire<br />

Stocking<br />

Naughty list<br />

Nutcracker<br />

Office party<br />

Festive jumper<br />

Secret santa<br />

WORDSEARCH<br />

A E T U J B X N E W Y E A R B O C V O P<br />

S K D O D S N O W M A N B E H B L H C N<br />

A U O J C L E T B J X X M K J R K P O A<br />

G Y T R E E E G V N Z O V C K U A L C U<br />

H P E H X I B C B O R E U A A O S O M G<br />

O X L S Q G O Q T N C B J R T L M D I H<br />

S Q D F I H W T I X O X A C E J V U S T<br />

V O D F D I R X Z O F F I C E P A R T Y<br />

D S T Q P D X Z Y U C J X W I C T B L L<br />

E S B F P X M R E K C A R C T U N O E I<br />

C H A M P A G N E O C B V E R U A I T S<br />

O Y P N A Q W O P L P Z T E Q T S O O T<br />

R U K Y T P V S M V F R G O N M T N E R<br />

A I I R O A X R Z P W E R I F N E P O E<br />

T X L T F E S T I V E J U M P E R P T D<br />

I H D X I C O U R A W T A V B P C X U Q<br />

O A V U L T U R G X U I W V N C E U T A<br />

N H Z A G N I K C O T S U O P L S T N N<br />

S X U Z Q T R E I N D E E R M K N S A R<br />

C S S D I D A Y I F J Z E U S V M C S F<br />

133


A Boutique Bolthole<br />

And The Home of Wheadon’s Gin<br />

Guernsey’s Bella Luce is the Gin Hotel, and the<br />

perfect destination for a spirited stay. Located in<br />

leafy St Martins just a short stroll from beautiful<br />

Moulin Huet Bay, nowhere else can you enjoy all of<br />

the perks of a break in a small luxury hotel, with an<br />

award-winning distillery under the same roof.<br />

Join the Wheadon’s Gin team for a distillery<br />

experience ranging from twice-weekly “gin-troductory”<br />

tasting sessions through to bespoke Distil While You<br />

Dine evenings, and let them take you on a gin journey.<br />

Wheadon’s Gin is available to purchase duty-free<br />

onboard all Aurigny flights.<br />

www.bellalucehotel.com<br />

The Bella Luce Hotel & Restaurant<br />

La Fosse, St Martins, Guernsey, GY4 6EB<br />

01481 238764 @bellalucehotel<br />

134 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


In-Flight<br />

GENUINE<br />

GUERNSEY<br />

IN-FLIGHT<br />

RANGE<br />

Wheadon's Gin<br />

£28<br />

Rock samphire and pink grapefruit<br />

or<br />

Yuzu, lemongrass and green tea<br />

70cl<br />

NEW<br />

FLAVOUR!<br />

GIFTS<br />

Model Aurigny<br />

Aircraft<br />

ONLY<br />

£7.50<br />

EACH<br />

Embraer E-195<br />

135


In-Flight<br />

SkySnacks<br />

<strong>En</strong>joy refreshing drinks and snacks at<br />

great prices plus make the most of<br />

Aurigny’s excellent duty-free offers.<br />

Products listed may be subject to change<br />

due to availability.<br />

HOT DRINKS<br />

Black Coffee £2.50<br />

White Coffee £2.50<br />

Cappuccino £2.50<br />

Latte £2.50<br />

Hot Chocolate £2.50<br />

Tetleys <strong>En</strong>glish Breakfast Tea £2.50<br />

BREAKFAST BITES<br />

Muffins<br />

WARNING: These drinks are hot,<br />

please handle with care in order to<br />

protect yourself and fellow passengers.<br />

Variety of flavours<br />

Double Chocolate<br />

Blueberry & Toffee<br />

£1.50<br />

Belvita Breakfast<br />

Yogurt Crunch<br />

£1.50<br />

SWEETS<br />

Dairy Milk Duo £1.50<br />

Maltesers Big Bag £1.50<br />

4 Finger Kit Kat £1.50<br />

SOFT DRINKS<br />

Coca Cola 150ml £1<br />

Diet Coke 150ml £1<br />

Schweppes Lemonade 150ml £1<br />

Schweppes Canada Dry Ginger Ale 150ml £1<br />

Schweppes Tonic Water 150ml £1<br />

Britvic Orange Juice 150ml £1<br />

Britvic Tomato Juice 150ml £1<br />

Schweppes Slimline Tonic Water 150ml £1<br />

Robinsons Fruit Shoot 200ml £1<br />

Still Spring Water 500ml £1.50<br />

SNACKS<br />

Pringles<br />

Original<br />

Sour Cream and Chive<br />

£1.50<br />

Mini Cheddars<br />

£1.50<br />

Sea Salted<br />

Pretzels<br />

£1.50<br />

McVities Shortbread<br />

£1.00<br />

COMBO OFFERS<br />

HOT DRINK<br />

AND MUFFIN OR<br />

BREAKFAST BAR<br />

£3.50<br />

HOT DRINK AND<br />

MCVITIES<br />

SHORTBREAD<br />

£3.00<br />

HOT DRINK<br />

AND<br />

BAILEYS<br />

£5.50<br />

CHEDDARS, PRETZELS,<br />

OR PRINGLES AND BEER,<br />

CIDER, WINE OR BAILEYS<br />

£5.00<br />

CHEDDARS, PRETZELS,<br />

OR PRINGLES<br />

AND SOFT DRINK<br />

£2.00<br />

136 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine


Duty-Free<br />

BAR DRINKS<br />

Echo Falls £4<br />

White, Rosé<br />

18.75cl<br />

Live for the<br />

Journey £4<br />

Red 18.75cl<br />

SPECIAL<br />

OFFER<br />

2 FOR £7<br />

Breda Lager, Magners Cider<br />

£4 330ml<br />

SPECIAL<br />

OFFER<br />

Lunetta<br />

Prosecco<br />

£6<br />

200ml<br />

SPECIAL<br />

OFFER<br />

2 FOR<br />

£10<br />

Baileys<br />

£4 50ml<br />

SPECIAL<br />

OFFER<br />

DUTY FREE<br />

SPIRITS<br />

The Famous<br />

Grouse Whisky<br />

£10 or<br />

2 FOR £18<br />

1 litre<br />

Gordon’s<br />

London Dry Gin<br />

£10 or<br />

2 FOR £18<br />

1 litre<br />

SPECIAL<br />

OFFER<br />

MIX AND MATCH<br />

FAMOUS GROUSE WHISKY<br />

AND GORDON'S DRY GIN FOR<br />

£18<br />

2 FOR £7<br />

2 FOR £7<br />

Spirits £4<br />

Bacardi, Courvoisier, Gordon’s, Jack Daniel's,<br />

Smirnoff Red, Bombay Sapphire or Famous Grouse 50ml<br />

Bombay<br />

Sapphire Gin<br />

£16 or<br />

2 FOR £26<br />

1 litre<br />

Smirnoff<br />

Blue Vodka<br />

£12 or<br />

2 FOR £20<br />

1 litre<br />

PLEASE NOTE: Items will not be exchanged/<br />

refunded, please check your duty free<br />

purchases before departing the aircraft<br />

SPECIAL<br />

OFFER<br />

2 SPIRITS AND 2 MIXERS £9<br />

ALLERGENS<br />

Please be aware that some of our products<br />

may contain allergens and some of our<br />

customers may bring onboard their<br />

own products containing allergens.<br />

If you are susceptible to serious<br />

complications arising from allergens<br />

it is your responsibility to make our cabin<br />

crew aware of this immediately.<br />

CIGARETTES & TOBACCO<br />

Golden Virginia Tobacco 5 x 50g £35<br />

Benson & Hedges 200 £42<br />

Silk Cut 200 £42<br />

Lambert & Butler 200 £42<br />

Marlboro Gold 200 £42<br />

Benson & Hedges 400 £54<br />

Silk Cut 400 £54<br />

Lambert & Butler 400 £54<br />

Marlboro Gold 400 £54<br />

200 pack equivalent to £4.20 per 20 pack<br />

400 pack equivalent to £2.70 per 20 pack<br />

HOT DRINK<br />

AND KIT KAT<br />

OR MALTESERS<br />

OR DAIRY MILK<br />

£3.50<br />

SOFT DRINK<br />

AND KIT KAT<br />

OR MALTESERS<br />

OR DAIRY MILK<br />

£2.00<br />

On flights between the Channel Islands and the UK, the allowance<br />

includes 200 cigarettes and one litre of spirits. Duty free services are not<br />

available on services to and from Alderney, Dinard and Southampton.<br />

You must be 18 or over to purchase tobacco or alcohol. Most major<br />

credit and debit cards as well as cash payments are accepted.<br />

137


ogier.com<br />

Focus on the<br />

Channel Islands<br />

Local businesses are the engine room of the Channel<br />

Islands’ economy. With nine offices around the globe<br />

and a diverse practice, we’re known for our work with<br />

international organisations. But our heart is in the<br />

Channel Islands and we’ve never taken our focus away<br />

from the local market.<br />

Ogier’s local legal services team covers property,<br />

employment and regulatory law. We work with clients<br />

who are buying or selling a business, entering into a joint<br />

venture or restructuring, as well as advising on day to<br />

day issues from financing and corporate governance to<br />

contracts.<br />

Local legal services in<br />

Jersey and Guernsey<br />

Business and commercial law<br />

Competition law<br />

Dispute resolution<br />

Employment law<br />

Offshore relocations<br />

Planning and environmental law<br />

Property and construction law<br />

Regulatory law<br />

Trusts Advisory Group<br />

Wills, probate and estate planning<br />

1 <strong>En</strong> <strong>Voyage</strong> | Aurigny’s Magazine

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