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The New Paradigm - Federal Reserve Bank of Dallas

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27<br />

Financial Services<br />

In 1999 the <strong>Dallas</strong> Fed continued<br />

to <strong>of</strong>fer financial institutions enhanced<br />

services and technology to<br />

support a stable and efficient payments<br />

system. Through seminars<br />

and advisory groups, the <strong>Dallas</strong> Fed<br />

gained insights from customers into<br />

the value <strong>of</strong> <strong>Federal</strong> <strong>Reserve</strong> payments<br />

services and their use <strong>of</strong> <strong>Bank</strong><br />

products and services.<br />

Through its role as the support<br />

<strong>Bank</strong> for the <strong>Reserve</strong> <strong>Bank</strong>s using<br />

IBM check processing equipment,<br />

the <strong>Dallas</strong> Fed contributed to planning<br />

for a new processing infrastructure<br />

that will enhance and standardize<br />

<strong>Reserve</strong> <strong>Bank</strong> check services. All<br />

<strong>Reserve</strong> <strong>Bank</strong>s will move to the new<br />

processing platform over the next<br />

few years.<br />

<strong>The</strong> <strong>Dallas</strong> Fed experienced a<br />

record year in currency operations,<br />

processing nearly 2.1 billion <strong>Federal</strong><br />

<strong>Reserve</strong> notes. Currency inventory<br />

was increased in anticipation <strong>of</strong> the<br />

Y2K needs <strong>of</strong> District financial institutions.<br />

<strong>The</strong> <strong>Dallas</strong> Office provided<br />

warehousing services for the new<br />

notes and for notes from other<br />

<strong>Reserve</strong> <strong>Bank</strong>s. <strong>The</strong> <strong>Dallas</strong> Fed also<br />

helped prepare for Y2K by processing<br />

excess currency for other <strong>Reserve</strong><br />

<strong>Bank</strong>s.<br />

A <strong>Dallas</strong> Fed <strong>of</strong>ficial led the <strong>Federal</strong><br />

<strong>Reserve</strong>’s effort to identify strategic<br />

locations, accessible to financial<br />

institutions across the country, for<br />

storing currency during the century<br />

rollover. This major leadership effort<br />

required coordination among all <strong>Federal</strong><br />

<strong>Reserve</strong> <strong>Bank</strong>s, all locations and<br />

the armored carrier industry.<br />

<strong>The</strong> healthy regional economy<br />

and strong business climate were<br />

reflected in the volume <strong>of</strong> payment<br />

services items processed in 1999.<br />

<strong>The</strong> volume <strong>of</strong> processed checks rose<br />

by 4.4 percent, and more payment<br />

transactions moved to electronic<br />

delivery. <strong>The</strong> number <strong>of</strong> items presented<br />

electronically rose to 22.4<br />

percent <strong>of</strong> all items processed, and<br />

the volume <strong>of</strong> commercial auto-<br />

mated clearinghouse (ACH) transactions<br />

increased by 14.3 percent.<br />

<strong>The</strong> <strong>Dallas</strong> Fed began providing<br />

three new services for the U.S. Treasury<br />

last year. <strong>The</strong> department’s<br />

Bureau <strong>of</strong> the Public Debt consolidated<br />

36 sites handling Treasury securities<br />

into three Fed <strong>of</strong>fices—<strong>Dallas</strong>,<br />

Boston and Minneapolis—to improve<br />

customer service and reduce costs.<br />

<strong>The</strong> <strong>Dallas</strong> Fed also was selected as<br />

the nation’s central processor for Treasury<br />

coupons. Additionally, the Treasury<br />

Department chose the <strong>Dallas</strong> Fed<br />

to manage the national Electronic<br />

Transfer Account (ETA SM ) program,<br />

which will target millions <strong>of</strong> federal<br />

benefit recipients currently receiving<br />

payment by check.<br />

<strong>The</strong> century rollover presented the<br />

<strong>Dallas</strong> Fed and the financial industry<br />

with a unique challenge last year.<br />

Extensive preparations and close<br />

working relationships with customers<br />

ensured a high level <strong>of</strong> readiness that<br />

paid <strong>of</strong>f in a quiet, orderly transition<br />

from l999 to the year 2000.<br />

<strong>Federal</strong> <strong>Reserve</strong> <strong>Bank</strong> <strong>of</strong> <strong>Dallas</strong> 1999 ANNUAL REPORT

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