My Reading on ASQ CQA HB Part IV
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My Reading on ASQ CQA HB Part IV

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Charlie Ch<strong>on</strong>g/ Fi<strong>on</strong> Zhang<br />

<strong>Part</strong> <strong>IV</strong>B2<br />

2. Interrelati<strong>on</strong>ships of Business Processes<br />

In 1950, while <strong>on</strong> a U.S. government–sp<strong>on</strong>sored missi<strong>on</strong> to Japan, W. Edwards Deming sketched out a graphic<br />

to develop the idea of a system am<strong>on</strong>g the attendees. While simplistic to some, it is quite profound in its<br />

starkness (sheer, utter, total, downright, or complete) (see Figure 17.1).

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