My Reading on ASQ CQA HB Part IV

Part IVA1
IVA1-Gossip
While auditing a company I had visited many times in the past, I
noticed coldness and an unwillingness to cooperate by many of the
employees. I had found these same employees to be very friendly and
cooperative during prior audits. Finally, someone confided to me that
results from the previous audit I had performed provided a basis for
employees’ performance appraisals. Although I tried to discuss the
situation with the manager of that area, he insisted that performance
appraisal was a proper use of audit results.
Note:
• One auditor’s reaction to this dilemma was to state in the audit report that this was an
inappropriate use of the audit results, and that corrective action eliminating the practice of
using audit results in employee performance appraisals was required.
• In another case, the auditor declined future audit assignments in that particular department.
Charlie Chong/ Fion Zhang