My Reading on ASQ CQA HB Part IV
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My Reading on ASQ CQA HB Part IV

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<strong>Part</strong> <strong>IV</strong>A1<br />

Comments:<br />

Human Error (<strong>Part</strong> IID2)<br />

Reviewers should avoid the temptati<strong>on</strong> to accept human error as a cause. Ask why it<br />

is human error. Perhaps the error is due to:<br />

• a complex process,<br />

• poor documentati<strong>on</strong>,<br />

• inadequate training,<br />

• weak supervisi<strong>on</strong>, and<br />

• so <strong>on</strong>.<br />

http://www.wastedpotatoes.com/subcategories/2016/funny_examples_of_human_error/human_error.htm<br />

Charlie Ch<strong>on</strong>g/ Fi<strong>on</strong> Zhang

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