My Reading on ASQ CQA HB Part IV
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Charlie Ch<strong>on</strong>g/ Fi<strong>on</strong> Zhang<br />
<strong>Part</strong> <strong>IV</strong>A4<br />
Performance Improvement C<strong>on</strong>tributi<strong>on</strong>s<br />
Performance improvement c<strong>on</strong>tributi<strong>on</strong>s looks at how the audit program improves the organizati<strong>on</strong>’s<br />
business performance. To apply the measurement, management could:<br />
• Plot the corrective acti<strong>on</strong> from the initial performance level through the stated performance goal;<br />
• Identify the number of repeat problems due to the same cause;<br />
• Determine the benefit of corrective acti<strong>on</strong>;<br />
Out-standing<br />
Process#1 N<strong>on</strong>c<strong>on</strong>formity identified during 1 st Audit<br />
Close-out<br />
Process#1 N<strong>on</strong>c<strong>on</strong>formity identified during 2 nd Audit<br />
Total Corrective<br />
Acti<strong>on</strong> Completi<strong>on</strong><br />
Process#1 N<strong>on</strong>c<strong>on</strong>formity identified during 3 rd Audit
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