Understanding ASQ-CQA -Knowing The Ways

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<strong>ASQ</strong> Mission: <strong>The</strong> American Society for Quality advances individual, organizational, and community excellence worldwide through learning, quality improvement, and knowledge exchange. • learning • knowledge exchange excellence Charlie Chong/ Fion Zhang https://asq.org/about-asq/asq-awards/deming
Page 1 and 2: Knowing ASQ CQA The Quality Auditor
Page 3 and 4: Aeronautical Quality Assurance Char
Page 5 and 6: SR-71 Charlie Chong/ Fion Zhang
Page 7 and 8: SR-71A Charlie Chong/ Fion Zhang
Page 9 and 10: http://independent.academia.edu/Cha
Page 11 and 12: The Magical Book of Tank Inspection
Page 13 and 14: 闭门练功 Charlie Chong/ Fion
Page 15: Charlie Chong/ Fion Zhang Fion Zhan
Page 19: ASQ Mission: The American Society f
Page 25: • the auditing techniques of ; e
Page 29: The Auditing Techniques: Questionin
Page 33: CQA Computer Delivered - The CQA ex
Page 37: Must possess interpersonal skills t
Page 41: BOK Knowledge Percentage Score I. A
Page 45: BOK I. Auditing Fundamentals (27 Qu
Page 49: II. Audit Process (42 Questions) A.
Page 53: 5. Organization of objective eviden
Page 57: Evaluate the evidence for its poten
Page 61: II. Audit Process (42 Questions) 6.
Page 65: D. Audit Follow-Up and Closure 1. E
Page 69: Recurrence Prevention & RCA D. Audi
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III. Auditor Competencies (25 Quest
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Special audits: • outsourced or c
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Special audits: • outsourced or c
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9. Management review input Examine
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4. Emerging roles of the auditor Re
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V. Quality Tools and Techniques (26
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V. Quality Tools and Techniques (26
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CQA- Open Book Exam! FREQUENTLY ASK
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CQA Star War Dead Star Charlie Chon
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https://en.wikipedia.org/wiki/Six_S
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Six Sigma doctrine asserts: Continu
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In recent years, some practitioners
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Methodologies Six Sigma projects fo
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Poka-yoke or Mistake Proofing https
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DMAIC- Define, Measure, Analuze, Im
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Quality management tools and method
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According to proponents ( 建议
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Certification General Electric and
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Graph of the normal distribution, w
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Even if the mean were to move right
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Exercise: Calculate area under the
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Exercise: Calculate area under the
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Interpreting C p , C pk ―C pk , C
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The failure rate of a six sigma dis
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Sigma levels The table below gives
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Application Six Sigma mostly finds
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At least one academic expert recomm
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C pk Sigma level (σ) Area under th
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Example Consider a quality characte
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Charlie Chong/ Fion Fion Zhang Zhan
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Good Luck! Charlie Chong/ Fion Zhan
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Certification from ASQ is considere
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Education and/or Experience You mus
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BODY OF KNOWLEDGE Certified Quality
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II. Audit Process (42 Questions) A.
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III. Auditor Competencies (25 Quest
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2. Interrelationships of business p
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LEVELS OF COGNITION Based on Bloom
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