Understanding ASQ-CQA -Body of Knowledge

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http://independent.academia.edu/CharlieChong1 http://www.yumpu.com/zh/browse/user/charliechong http://issuu.com/charlieccchong Charlie Chong/ Fion Zhang
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Page 15 and 16: BOK- CERTIFIED QUALITY AUDITOR BODY
Page 17 and 18: I. AUDITING FUNDAMENTALS (30 QUESTI
Page 19 and 20: Types of Quality Audits IC Manageme
Page 21 and 22: IC. A Desk Audit or Document Review
Page 23 and 24: ID. The Malcolm Baldrige National Q
Page 25 and 26: IF2. Liability issues Identify pote
Page 27 and 28: IF3. Professional conduct and respo
Page 29 and 30: IF3. Professional conduct and respo
Page 31 and 32: II. AUDIT PROCESS (60 QUESTIONS) A.
Page 33 and 34: IIA. Audit preparation and planning
Page 35 and 36: B. Audit performance 1. Opening mee
Page 37 and 38: IIB1. Opening meeting Describe its:
Page 39 and 40: C. Audit reporting 1. Basic steps D
Page 41 and 42: IID1. Elements of the corrective an
Page 43 and 44: IID3. Verification of corrective ac
Page 45 and 46: IID5. Audit closure Identify and ap
Page 47 and 48: IIIA. Auditor characteristics Ident
Page 49 and 50: IIIC. Conflict resolution Identify
Page 51 and 52: III. AUDITOR COMPETENCIES IIIC. Con
Page 53 and 54: IIIE. Interviewing techniques Defin
Page 55 and 56: IIIE. Interviewing techniques Defin
Page 57 and 58:
4. Senior management and the audit
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IVB5. Common elements of audits Rec
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IVB6. Auditing as a management tool
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V. QUALITY TOOLS AND TECHNIQUES (22
Page 65 and 66:
G. Cost of quality Identify the bas
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REMEMBER (Also commonly referred to
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Bloom‗s Taxonomy ( 分类 ) was
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The Kaokoland Kaokoland was an admi
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Good Luck! Charlie Chong/ Fion Zhan
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CERTIFIED QUALITY AUDITOR BODY OF K
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6. Auditing strategies Identify and
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D. Communication techniques Select
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SIX LEVELS OF COGNITION BASED ON BL
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