Understanding ASQ-CQA -Body of Knowledge

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Content: 1. <strong>ASQ</strong> Official BOK https://asq.org/cert/resource/docs/cqa_bok.pdf Charlie Chong/ Fion Zhang
<strong>ASQ</strong> Mission: The American Society for Quality advances individual, organizational, and community excellence worldwide through learning, quality improvement, and knowledge exchange. Charlie Chong/ Fion Zhang
Page 1 and 2: BoK ASQ CQA Body of Knowledge My Pr
Page 3 and 4: Chinese Submarine. Charlie Chong/ F
Page 5 and 6: 闭门练功 Charlie Chong/ Fion
Page 7 and 8: The Magical Book of Tank Inspection
Page 9 and 10: 闭门练功 Charlie Chong/ Fion
Page 11: Charlie Chong/ Fion Zhang Fion Zhan
Page 15 and 16: BOK- CERTIFIED QUALITY AUDITOR BODY
Page 17 and 18: I. AUDITING FUNDAMENTALS (30 QUESTI
Page 19 and 20: Types of Quality Audits IC Manageme
Page 21 and 22: IC. A Desk Audit or Document Review
Page 23 and 24: ID. The Malcolm Baldrige National Q
Page 25 and 26: IF2. Liability issues Identify pote
Page 27 and 28: IF3. Professional conduct and respo
Page 29 and 30: IF3. Professional conduct and respo
Page 31 and 32: II. AUDIT PROCESS (60 QUESTIONS) A.
Page 33 and 34: IIA. Audit preparation and planning
Page 35 and 36: B. Audit performance 1. Opening mee
Page 37 and 38: IIB1. Opening meeting Describe its:
Page 39 and 40: C. Audit reporting 1. Basic steps D
Page 41 and 42: IID1. Elements of the corrective an
Page 43 and 44: IID3. Verification of corrective ac
Page 45 and 46: IID5. Audit closure Identify and ap
Page 47 and 48: IIIA. Auditor characteristics Ident
Page 49 and 50: IIIC. Conflict resolution Identify
Page 51 and 52: III. AUDITOR COMPETENCIES IIIC. Con
Page 53 and 54: IIIE. Interviewing techniques Defin
Page 55 and 56: IIIE. Interviewing techniques Defin
Page 57 and 58: 4. Senior management and the audit
Page 59 and 60: IVB5. Common elements of audits Rec
Page 61 and 62: IVB6. Auditing as a management tool
Page 63 and 64:
V. QUALITY TOOLS AND TECHNIQUES (22
Page 65 and 66:
G. Cost of quality Identify the bas
Page 67 and 68:
REMEMBER (Also commonly referred to
Page 69 and 70:
Bloom‗s Taxonomy ( 分类 ) was
Page 71 and 72:
The Kaokoland Kaokoland was an admi
Page 73 and 74:
Good Luck! Charlie Chong/ Fion Zhan
Page 75 and 76:
CERTIFIED QUALITY AUDITOR BODY OF K
Page 77 and 78:
6. Auditing strategies Identify and
Page 79 and 80:
D. Communication techniques Select
Page 81:
SIX LEVELS OF COGNITION BASED ON BL
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Understanding ASQ-CQA -Body of Knowledge

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