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My Reading on ASQ CQA HB Part I-IA~IE-s

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<strong>Part</strong> IA1<br />

Product audit<br />

A product audit is an examinati<strong>on</strong> of a particular product or service (hardware, processed<br />

material, software) to evaluate whether it c<strong>on</strong>forms to requirements (that is, specificati<strong>on</strong>s,<br />

performance standards, and customer requirements). An audit performed <strong>on</strong> a service is called<br />

a service audit.<br />

Elements examined may include (1) packaging, (2) shipment preparati<strong>on</strong> and (3) protecti<strong>on</strong>, (4)<br />

user instructi<strong>on</strong>s, (5) product characteristics, (6) product performance, and (7) other customer<br />

requirements.<br />

Product audits are c<strong>on</strong>ducted when a product is in a completed stage of producti<strong>on</strong> and has<br />

passed the final inspecti<strong>on</strong>. The product auditor uses inspecti<strong>on</strong> techniques to evaluate the<br />

entire product and all aspects of the product characteristics. A product quality audit is the<br />

examinati<strong>on</strong> or test of a product that had been previously accepted or rejected for the<br />

characteristics being audited. It includes performing operati<strong>on</strong>al tests to the same requirements<br />

used by manufacturing, using the same producti<strong>on</strong> test procedure, methods, and equipment.<br />

The product audit verifies c<strong>on</strong>formance to specified standards of workmanship and performance.<br />

This audit can also measure the quality of the product going to the customer. The product audit<br />

frequently includes an evaluati<strong>on</strong> of packaging, an examinati<strong>on</strong> for cosmetics, and a check for<br />

proper documentati<strong>on</strong> and accessories, such as proper tags, stamps, process certificati<strong>on</strong>s, use<br />

of approved vendors, shipment preparati<strong>on</strong>, and security. Product audits may be performed <strong>on</strong><br />

safety equipment, envir<strong>on</strong>mental test equipment, or products to be sent to customers, or they<br />

can be the result of a service such as equipment maintenance.<br />

Charlie Ch<strong>on</strong>g/ Fi<strong>on</strong> Zhang

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