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My Reading on ASQ CQA HB Part I-IA~IE-s

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Audits are c<strong>on</strong>ducted <strong>on</strong>ly when some<strong>on</strong>e requests <strong>on</strong>e; they do not happen by accident. There<br />

has to be a sp<strong>on</strong>sor or client with the authority to call for an audit. Any type of organizati<strong>on</strong> can<br />

be audited against a set of standard requirements. The organizati<strong>on</strong> can produce a product or<br />

provide a service, such as government agencies or retail stores. An organizati<strong>on</strong> can be audited<br />

against almost any type of standards or set of criteria. The criteria or standards can be<br />

government regulati<strong>on</strong>s, ISO 9001 or ISO 14001 requirements, TS16949, Malcolm Baldrige<br />

Nati<strong>on</strong>al Quality Award criteria, customer requirements, and so <strong>on</strong>. If there is a set of rules,<br />

auditors can compare actual practice with the rules. While auditors are comparing actual practice<br />

with the rules or standards (determining c<strong>on</strong>formity or compliance to requirements), they may<br />

also observe that certain practices and trends are not in the best interest of the organizati<strong>on</strong><br />

being audited.<br />

Hence, auditors may report:<br />

1. compliance and n<strong>on</strong>compliance<br />

2. as well as areas that are not effective or areas that can be improved as input for<br />

management c<strong>on</strong>siderati<strong>on</strong>. (Do these go to the Auditee?)<br />

3. Auditors may also include best practices or good practices as part of an<br />

audit report so that they can be shared with other areas of the organizati<strong>on</strong><br />

(Do these go to the Auditee?)<br />

Keywords:<br />

There has to be a sp<strong>on</strong>sor or client with the authority to call for an audit.<br />

An organizati<strong>on</strong> can be audited against almost any type of standards or set of criteria.<br />

ISO/TS 16949 is an ISO technical specificati<strong>on</strong> aimed at the development of a quality management system that provides<br />

for c<strong>on</strong>tinual improvement, emphasizing defect preventi<strong>on</strong> and the reducti<strong>on</strong> of variati<strong>on</strong> and waste in the automotive industry supply chain.<br />

Are item 2 & 3 input for management<br />

c<strong>on</strong>siderati<strong>on</strong> <strong>on</strong>ly?. The<br />

recommendati<strong>on</strong>s may be subjective.<br />

Charlie Ch<strong>on</strong>g/ Fi<strong>on</strong> Zhang

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