My Reading on ASQ CQA HB Part I-IA~IE-s

Foreword
Change is the only constant, and changes to the audit profession continue in order to improve effectiveness
and efficiency and to adjust to changes in technology. We are no longer just process and system auditors rather,
members of our profession are valued teammates, adding fresh eyes and organizational expertise to the
wealth of tools available to management. Management system standards such as ISO 9000- based
management systems are now viewed as starting points for organizational excellence. ASQ Audit Division
members are no longer considered compliance police. Rather, our membership has evolved to meet the
challenges of the new millennium, just as Norm Frank predicted in his foreword to the second edition of this
handbook. We are no longer just auditors- we are assessors, and our chosen discipline has grown to include
advising management on best practices. We are teachers in the true sense of the word. This edition of The
ASQ Auditing Handbook reflects those changes. Subject- matter experts skilled in the audit profession have
grown the Body of Knowledge (BoK), working in tandem with the ASQ Certification Department, and this book
reflects the latest revision. Teams of ASQ Certified Quality Auditors (CQAs), working on your behalf, met at
ASQ headquarters and volunteered long hours to ensure that the BoK, reflected herein, represents generally
accepted, world- class audit practices. Contributors to this book, also subject- matter experts, volunteered their
time to ensure that the excellence of the new BoK is scholastically available to audit professionals the world
over.
The words thank you don’t begin to express my appreciation to the ASQ Certification staff, the CQAs involved
in updating the BoK, the Audit Division members who volunteer to manage the certification program, the CQAs
who meet every year to write test questions, and the fine authors who contributed to the latest edition of this
book. This book has become the text of choice for candidates sitting for the CQA examination. The exam is
written such that the handbook is a major source of information needed to attain the CQA credential. Enjoy our
latest edition, and use the information to grow your expertise. The path leading from compliance auditing to
system assessing is great, but the rewards are worth the effort. I think you’ll find this book to be an invaluable
resource to help you along that path.
George Callender
Chair, ASQ Audit Division
Charlie Chong/ Fion Zhang