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Medway & Millis October 2018

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<strong>October</strong> <strong>2018</strong> <strong>Medway</strong> & <strong>Millis</strong> Local Town Pages www.localtownpages.com Page 3<br />

Dedication and Innovation<br />

Make Quality Cleaners Top Notch<br />

By Dave Pasquantonio<br />

Quality Cleaners, located at<br />

969 Main Street in the heart of<br />

<strong>Millis</strong>, has been a mainstay in<br />

town for decades. Quay Vuong<br />

bought the business in spring of<br />

2017 and has grown to love the<br />

community as much as the community<br />

loves his service.<br />

Drop-off is easy. When customers<br />

bring in their clothes,<br />

the team affixes a tiny bar-code<br />

sticker to each garment in an<br />

inconspicuous place. The team<br />

tracks each item during its stay<br />

and assembles it along with all of<br />

the other items in the customer’s<br />

order for pickup. Customers<br />

even get an automated text letting<br />

them know that their items<br />

are ready. Technology is key at<br />

Quality Cleaners.<br />

After the drop-off, the team<br />

sorts the garments. Those to<br />

be dry cleaned go in one spot,<br />

items to be hand washed go in<br />

another, and so on. Even “bleeders”—usually<br />

the pieces of clothing<br />

that are red—are separated.<br />

Rush jobs and items that can wait<br />

a few extra days get their own<br />

spots, too.<br />

Quay and his team look to the<br />

garment’s care tag for the initial<br />

sort. “I don’t like to go rogue,”<br />

he says. But sometimes consumers<br />

remove the tags—or, as Quay<br />

has found a few times, sometimes<br />

the care tags are incorrect—and<br />

that’s where experience kicks in.<br />

Knowing how fabrics react to his<br />

machines, his additives, and his<br />

processes is another reason why<br />

customers trust their items with<br />

Quay Vuong takes pride in his business, Quality Cleaners, located in<br />

<strong>Millis</strong>, and enjoys providing cutting-edge, detail-oriented service to a<br />

community he has grown to love.<br />

Quay and his team.<br />

Dry cleaning isn’t done dry—<br />

clothes are soaked in a solvent<br />

instead of in water. It’s the best<br />

way to get rid of oils, plus some<br />

garments can be harmed by<br />

cleaning them water. At Quality<br />

Cleaners, the days of using<br />

perchloroethylene—“perc”—for<br />

dry cleaning are long gone. Instead,<br />

Quay uses hydrocarbon,<br />

a leading-edge additive that’s<br />

safe, good for delicate items, and<br />

excellent at removing oils and<br />

stains. However, it also increases<br />

the need for pre-spotting—treating<br />

spots and stains before the<br />

cleaning.<br />

Quay has a dozen or so bottles<br />

of pre-cleaning stain removal<br />

formulations to treat even the<br />

harshest of stains—we’re talking<br />

things difficult stains like salad<br />

oil, grease, and tar.<br />

“Take a coffee stain,” Quay<br />

QUALITY<br />

continued on page 5

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