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CHUK September 2018

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In print•online•everywhere!<br />

£4.50 SEPTEMBER <strong>2018</strong><br />

Royal<br />

APPOINTMENT


Quee ns<br />

LONG LIVE THE


You<br />

...ALL GIVEN THE ROYAL<br />

TREATMENT BY


good<br />

LONG<br />

LIVE<br />

HAIR DAYS!<br />

Make every client feel like royalty with ghd platinum+<br />

In the modern world, hairdressers have the power to make clients feel like queens. Royalty equals<br />

luxury, and luxury equals a bespoke, personalised service. From tailored scents and personally blended<br />

foundations to smart tech that creates the perfect Spotify playlist for you and curates your Instagram<br />

feed, a personalised approach is key to making clients feel special. As world leaders in beauty<br />

innovation, ghd has taken this trend for the hyper-personal and turned it into a breakthrough new styler.<br />

Meet the world’s first smart styler that predicts your client’s hair needs.<br />

Featuring ground-breaking new innovation – ultra-zone with predictive technology – the new ghd<br />

platinum+ responds to your hair and the way that you style, controlling heat more effectively to give<br />

ultimate results and stronger, healthier hair.*<br />

“We’ve taken sensing and heating technology to the physical maximum with platinum+,” says<br />

Dr Tim Moore, vice-president of smart devices for ghd. “By having a sensor that covers the whole area<br />

of the heater and algorithms that smartly predict what the heater needs to do next, this styler can ensure<br />

definitive styling longevity and shine, without the damage. It’s the ultimate hair styling tool.”<br />

While this is all well and good, what does this actually mean for salons? Adam Reed, ghd global<br />

ambassador and co-owner of Percy & Reed salons, explains: “The thing that I love most about ghd<br />

platinum+ is that it features the most incredible smart technology that adapts to every individual’s<br />

hair needs. This has made styling so easy for me. No matter whether a client has super thick hair or<br />

incredibly fine hair, I know that by using platinum+ I will get a consistent result and a beautifully smooth<br />

finish across every hair type.”


GHD PLATINUM+<br />

IN DETAIL<br />

Developed by ghd scientists and engineers over a fi veyear<br />

period, new ultra-zone with predictive technology<br />

is the latest breakthrough in heat styling and guarantees<br />

homogeneous heat across the whole styler plate<br />

CREATIVE HEAD ADVERTORIAL<br />

•Cutting-edge predictive technology recognises the thickness of the hair,<br />

the section size and the speed at which you are styling and adjusts as you<br />

are working to constantly maintain the optimum styling temperature, so you<br />

achieve ultimate results even quicker on all hair types<br />

•Infi nity sensors monitor the heat 250 times a second, to always maintain<br />

the safer-for-hair temperature of 185°C<br />

•ghd platinum+ is so reliable that it comes with a three-year warranty for<br />

peace of mind<br />

“ghd has made the best<br />

styler even better”<br />

Adam Ree d<br />

ghd global ambassador<br />

PROVEN<br />

RESULTS<br />

70% healthier hair*<br />

20% more shine**<br />

2x more colour integrity*<br />

Fastest ever heat up time –<br />

ready to style in<br />

20 seconds<br />

*Versus a styler working at 230°C. **Versus naturally dried hair.


CLUB<br />

creativeheadmag.com/club<br />

FOR JUST<br />

£10<br />

YOU’LL GET:<br />

• 10 issues of Creative<br />

HEAD magazine – and<br />

supplements including<br />

Runway, PAINT and<br />

Power Book – delivered<br />

to your door<br />

• Exclusive competitions<br />

and prizes<br />

• Free product samples<br />

from leading professional<br />

brands<br />

SIGN UP NOW<br />

AND RECEIVE TIGI COPYRIGHT<br />

CARE PRODUCTS, WORTH<br />

£52! *<br />

It includes: Volume Shampoo and Conditioner and Shine Booster.<br />

WIN a TIGI Copyright Care<br />

goody bag, valued at £100!<br />

Already a Creative HEAD Club member? We’ve got something special for you,<br />

too! Club members have the chance to win a TIGI Copyright Care goody bag that<br />

includes Treatment Base as well as salon-sized bottles of Shine, Smooth & Repair<br />

Boosters. These services are for in-salon use only and valued at nearly £100 –<br />

they’re the perfect way to boost your clients’ backbar experiences. To be in<br />

with a chance of winning, simply keep an eye on your inbox for your<br />

exclusive link to the competition entry form – all Creative HEAD<br />

members will receive an email on 1 <strong>September</strong>!<br />

FOR<br />

CREATIVE<br />

HEAD CLUB<br />

MEMBERS<br />

ONLY<br />

*For the fi rst 25 new members to sign up between 1 <strong>September</strong> and 30 <strong>September</strong><br />

<strong>2018</strong>. Subject to availability and no cash equivalent will be offered.


ALL HAIL<br />

PLATINUM +<br />

The world’s 1st SMART styler<br />

that predicts your hair’s needs.<br />

#ghdbreakthrough<br />

For more information and to become a stockist,<br />

contact your ghd account manager or call 01924 423400.


S E S S I O N<br />

TO<br />

SALON<br />

SINCE 1959<br />

With BaByliss PRO’s Titanium Expression range<br />

you can create any look from session to salon.<br />

Our tongs combine premium titanium with<br />

an advanced heating system to give consistent,<br />

even heat that you can rely on for a perfect finish.<br />

Find out more @BaBylissPROUK


L<br />

B<br />

L<br />

F<br />

•<br />

•<br />

Joico Laboratories Europe B.V. Grasbeemd 4 5705 DG Helmond the Netherlands Hair & Color: JOICO Artists<br />

#LIVETHEBLONDELIFE www.joico-blondelife.com<br />

•<br />

F


IVE THE<br />

LONDE LIFE<br />

ghtening & Brightening System<br />

ll-service blonding from salon to home – gold or platinum style<br />

ICO Blonde Life products are specifically created to make – and keep! – your clients light & bright.<br />

p to five levels of even lift through 60 minutes, while protecting the health and integrity of each and<br />

ery strand without using a bleach. (refers to NEW Blonde Life Hyper High Lift Permanent Crème Color)<br />

p to 9+ levels of fast-acting lift (refers to Blonde Life Lightening Powder)<br />

more information call 0845 071 2326<br />

NEW


Joico Laboratories Europe B.V. Grasbeemd 4 5705 DG Helmond the Netherlands<br />

STRUCTURE is a styling brand offering a compact and unisex product portfolio that lives up to the performance<br />

promise that is the JOICO legacy. All STRUCTURE products allow stylists and consumers alike to create looks and<br />

styles that underline personality and individuality with hairstyles varying from perfect to perfectly imperfect.<br />

For more information call 0845 071 2326


“A new rhythm in your hair routine”<br />

my life. my structure. my rhythm.<br />

follow my rhythm on www.structurebyjoico.com


from Brooklyn with love<br />

amika is a professional line of haircare<br />

and tools. Founded by industry<br />

OUTSIDERS in Brooklyn, New York.<br />

We are on a mission to inspire a lifestyle<br />

of self-expression and hair rebellion<br />

against conformity and the mundane.<br />

#hairrebellion<br />

amika products are like a good friend –<br />

straightforward, dependable and fun to<br />

spend time with. We are kind-of obsessed<br />

with this “super-fruit”, Sea Buckthorn Berry,<br />

so we include it in every haircare and styling product.<br />

Our products are vegetarian-friendly, cruelty-free and<br />

To carry amika in your salon, please contact<br />

amika@alanhoward.co.uk or visit any<br />

Alan Howard store location.


#amika<br />

@love_amika


COLOUR IT. STYLE IT. OWN IT.


STYLE WITH<br />

CONFIDENCE<br />

Introducing our new high<br />

performance styling range.<br />

A professional collection of products designed to give you the<br />

tools you need to create with confidence. From essential prep<br />

products to finishing creams and sprays, each product has<br />

been developed to protect and care for the hair, whilst giving<br />

you performance you can rely on. Whether it’s hold, definition<br />

or texture, we’ve got the product for you.<br />

@Rusk_UK<br />

SHOP YOUR WAY AT<br />

salon-services.com 0330 123 1907 in store


Editor’s letter<br />

28<br />

84<br />

80<br />

When you make an iconic and internationally renowned<br />

creative director cry, you can’t help but look inward and consider<br />

your life choices. Such was my experience with the ever-energetic<br />

Antoinette Beenders. Readers, hand on heart, I did not mean to – she was<br />

on a stopover in London from Minneapolis to Milan, so I’m confident jet-lag<br />

was involved. But seeing her react this way when asked about her time in<br />

London, and her passion for the city, her craft and her mentors, was utterly heartmelting,<br />

and just made me love this creative livewire even more. Please read her<br />

fantastic take on Instagram and its impact on her daily work, from page 38. If<br />

you’re looking for some more standout creatives, your luck is in – hairdresser du<br />

jour Larry King collaborates with 2017 Most Wanted Exceptional Stylist, Dylan<br />

Bradshaw, on a vintage-vibed shoot with Dyson (page 64), while the Fowler35<br />

team shares its latest collection from page 80. Oh, and we had 80 hairdressers<br />

on set, watching Rankin and Nick Irwin shoot a lucky 20 guests totally live.<br />

You know, just your average Creative HEAD Monday night… keep your<br />

eyes peeled for more jaw-dropping events on the way!<br />

Amanda Nottage<br />

Editor<br />

JOIN US!<br />

Congratulations to our Most Wanted<br />

and The It List <strong>2018</strong> winners!<br />

What incredible talent! Head<br />

online to see all the Grand Final<br />

coverage and keep an eye<br />

out for our supplement with<br />

the October issue. Are you<br />

part of the Big Hair Do on<br />

26 <strong>September</strong>? We can’t<br />

wait to see what you’ve got<br />

in store as the UK’s biggest<br />

hair party hits 100 salons<br />

once again. Make sure you’ve<br />

got your ticket for The Coterie<br />

London on 1 October – it’s a<br />

not-to-be-missed night with Neil<br />

Moodie and special guests, head<br />

to page 51 for info. Finally, our next<br />

instalment of Featured Artist LIVE is<br />

coming 19 November – three words,<br />

Johanna Cree Brown. See page 50<br />

and get on the list before it’s too late.<br />

amanda@alfol.co.uk creativeheadmag.com creativeheadmagofficial<br />

@creativeheadmag


001 RM_Cover_GW11.indd 1 01/08/<strong>2018</strong> 15:10<br />

<strong>September</strong><br />

WHAT’S INSIDE<br />

38<br />

80<br />

FASHION<br />

The Fowler35 team<br />

dials up its strengths<br />

ANTOINETTE BEENDERS<br />

Aveda’s global creative director gets a little<br />

emotional looking back on her illustrious<br />

career so far<br />

ON THE COVER<br />

Hair by the ghd<br />

queenmakers<br />

84<br />

SCENE<br />

Paul Mitchell<br />

gathers in Las Vegas<br />

and Rankin meets<br />

Creative HEAD<br />

Free inside<br />

The Outliers<br />

THE<br />

Outliers<br />

The innovators and salons<br />

disrupting the status quo<br />

Issue #01 <strong>2018</strong><br />

EDITOR<br />

AMANDA NOTTAGE<br />

DEPUTY EDITOR<br />

BETH DAVIE<br />

ART DIRECTOR<br />

NICK JABBAL<br />

DIGITAL DESIGNER<br />

EVA VESTMANN<br />

CHIEF SUB EDITOR<br />

ADAM WOOD<br />

STAFF WRITER<br />

ANNA SAMSON<br />

CONTRIBUTOR<br />

DEBORAH MURTHA<br />

DIGITAL ASSISTANT<br />

KELSEY DRING<br />

ONLINE AND<br />

DIGITAL EDITOR<br />

ALISON ROWLEY<br />

ADVERTISING<br />

LAURA TUCKER<br />

CLASSIFIED EXECUTIVE<br />

DAVID HAMMOND<br />

SPECIAL PROJECTS MANAGER<br />

JENNY BROOKS<br />

SPECIAL PROJECTS DIRECTOR<br />

JOANNA ANDERSEN<br />

PUBLISHER<br />

CATHERINE HANDCOCK<br />

Creative HEAD is printed on<br />

paper certifi ed as being from<br />

sustainable sources using only<br />

vegetable-based inks. Printed<br />

by Buxton Press, Environmental<br />

Printer of the Year and Printing<br />

Company of the Year.<br />

WRITE TO US AT:<br />

Creative HEAD,<br />

21 The Timberyard,<br />

Drysdale Street,<br />

London, N1 6ND<br />

020 7324 7540<br />

enquiries@alfol.co.uk<br />

Creative HEAD is published<br />

10 times a year by Alfol Ltd.<br />

Creative HEAD is a registered<br />

trademark. No part of this<br />

magazine may be reproduced<br />

without prior permission of the<br />

publisher. All information correct<br />

at time of going to press.<br />

Printing by Buxton Press<br />

creativeheadmag.com<br />

creativeheadmagofficial<br />

@creativeheadmag


CREATIVE HEAD EDUCATION<br />

e ducation<br />

"Over to me!"<br />

OUR<br />

FEATURED ARTIST<br />

IN SEPTEMBER IS<br />

ANTHONY MASCOLO<br />

He’s the co-founder and international artistic<br />

director of TIGI, so Anthony Mascolo has plenty to<br />

share from his exceptional career. Don’t miss out!<br />

e ducation<br />

HEAD ONLINE NOW!<br />

CREATIVEHEADMAG.COMEDUCATION


Redefine.<br />

Rethink.<br />

Reinvent.<br />

REINTERPRET THE EVERYDAY TO REVEAL NEW TAKES ON MODERN CLASSICS<br />

WITH SCHWARZKOPF PROFESSIONAL’S <strong>2018</strong> #REDEFININGYOU COLLECTION


“This<br />

collection is<br />

all about your<br />

YOUniverse”<br />

SIMON ELLIS, SCHWARZKOPF PROFESSIONAL INTERNATIONAL CREATIVE DIRECTOR<br />

Schwarzkopf Professional’s <strong>2018</strong> #REdefiningyou Collection<br />

brings together global influencers and the world’s top hair gurus<br />

to share the looks, innovations and trends that are in right now.<br />

The Essential Looks collection is all about the individual as<br />

Schwarzkopf Professional celebrates your YOUniverse in<br />

a special makeover edition. We’re talking empowerment,<br />

individuality and inspiration from the runway reinterpreted<br />

for you and the way you live and work today.<br />

The three inspirational trends will appeal to all clients keen to<br />

refresh their look, while the stripped-back, digital-first approach<br />

is truly REdefining how you and your clients interact with and<br />

discover the latest hair looks.<br />

It's time to explore your YOUniverse…


All<br />

made<br />

up…<br />

CATWALK-INSPIRED BUT CLIENT FOCUSED, THE ESSENTIAL<br />

LOOKS COLLECTION IS ALL YOU NEED TO SEE YOU AND<br />

YOUR CLIENTS THROUGH THE SEASON IN STYLE<br />

The Essential Looks collection from Schwarzkopf Professional<br />

is known for taking its inspiration from the catwalks, but it’s even<br />

better known for being able to reinterpret these trends for clients,<br />

connecting the two worlds with a collection that's edgy and raw,<br />

but well-defined and with commercial kudos. Simply put, these<br />

aspirational looks are perfect for everyday client makeovers.<br />

How will YOU REinterpret this season's trends?


Night vision<br />

FOR SCHWARZKOPF PROFESSIONAL’S THIRD<br />

IGORA #ROYALTAKEOVER AND AN ESSENTIAL<br />

LOOKS TREND, COLOUR DIRECTOR ROSSA<br />

JURENAS AND HAIR ARTIST LUNH PHAN<br />

COME TOGETHER TO CREATE SOME<br />

MIDNIGHT MAGIC FOR LUCID NOCTURNES<br />

THE LOOK<br />

The edgy Lucid Nocturnes catwalk look has<br />

been created by Schwarzkopf Professional<br />

North American colour director, Rossa Jurenas.<br />

Showcasing a strong graphic shape and choppy<br />

outline, Rossa’s co-created shades of iridescent<br />

purple and blue spotlight the fringe for a punky<br />

twist that’s total seduction.<br />

THE PRODUCTS<br />

IGORA Lucid Nocturnes, BC Color Freeze<br />

Shampoo, BC Color Freeze Treatment<br />

and Session Label Powder Cloud.


Go global<br />

GLOBAL TRIBE DRAWS DIVERSE<br />

INFLUENCES FROM AROUND THE<br />

WORLD INTO ONE YOUNIVERSE – FULLY<br />

CELEBRATING THE INDIVIDUAL. FIRST<br />

SPOTTED ON THE RUNWAY, FASHION<br />

SEES GLOBAL NATIVES ROCK EASTERN<br />

INFLUENCES WITH A FOLKLORE TWIST<br />

THE LOOK<br />

The Global Tribe catwalk look has been cut and<br />

styled by Schwarzkopf Professional global styling<br />

ambassador Richard Ashforth – think a strong,<br />

shoulder length shape with a softer fringe.<br />

The contrasting textures of wavy and straight<br />

beautifully highlight the autumnal mauve colour<br />

twist and grungy cool-blonde tones from global<br />

colour ambassador, Lesley Jennison.<br />

THE PRODUCTS<br />

IGORA Dusted Rouge, Session Label<br />

Hairspray, IGORA Vario Blond and<br />

Session Label Miracle 15.


The power<br />

NEW FORMAL IS ALL ABOUT<br />

OVERSIZED SILHOUETTES,<br />

ARCHITECTURAL DETAILS, BLOCK<br />

BRIGHTS AND PRECISION CUTTING<br />

– A TRULY MODERN TAKE ON<br />

POWER DRESSING<br />

CREATIVE HEAD ADVERTORIAL<br />

THE LOOK<br />

This season’s New Formal catwalk look<br />

was cut and styled by Schwarzkopf<br />

Professional global session ambassador,<br />

Tyler Johnston. The cut is pure precision<br />

as Tyler reinvents the iconic Pageboy<br />

Bob. Colour queen Lesley Jennison<br />

added glossy tonal depths in a jigsaw<br />

effect, for a lo-fi colour vibe that creates<br />

different moods as the hair shifts shape<br />

and reconnects.<br />

THE PRODUCTS<br />

IGORA Vibrance, Session Label Salt<br />

Spray, Session Label Crystal Gel and<br />

ColorWorx yellow and blue.


24/7<br />

ACCESS<br />

Now fully digital, this season’s<br />

Essential Looks magazine and app<br />

feature style hints for the key looks,<br />

the latest viral trends, tips & tricks,<br />

product updates, interviews and<br />

more – talk to your Schwarzkopf<br />

Professional representative for<br />

more information!<br />

FOR MORE, CALL 0800 526741 OR VISIT SCHWARZKOPFPROFESSIONAL.CO.UK<br />

FOLLOW SCHWARZKOPFPRO AND KEEP UP WITH ESSENTIAL LOOKS<br />

#APASSIONFORHAIR AND #ESSENTIALLOOKS


The edit<br />

THE NEWS AND KNOW-HOW FROM YOUR INDUSTRY<br />

APPRENTICE<br />

FUNDING CUT BY<br />

MORE THAN 20%<br />

THE INSTITUTE for Apprenticeships (IfA)<br />

has announced a reduction of funding of<br />

more than 20 per cent for hair professional<br />

apprenticeships, following a review<br />

requested by the Department for Education.<br />

It was announced earlier in the year that<br />

the IfA would be reviewing the funding<br />

bands for 31 standards, including the hair<br />

professional apprenticeship standards. The<br />

hair professional Trailblazer steering group<br />

recommended an increase to the funding<br />

band because of the additional costs required<br />

to deliver a qualification that is higher than<br />

the old level 2 framework apprenticeships.<br />

This has been rejected by the IfA, and a<br />

reduction of funding of more than<br />

20 per cent from £9,000 to £7,000 will follow.<br />

The changes need to be confirmed by the<br />

Secretary of State, but as there is no further<br />

right of appeal this is expected to be a<br />

formality. Once approval is confirmed there<br />

will be a two-month notice period before<br />

the funding decreases take effect for new<br />

starters. The news has been met with outcry<br />

from salon owners as they fear the reduced<br />

funding will lead to a drop in the number of<br />

hairdressing apprentices.<br />

Andrew Collinge, owner of Andrew<br />

Collinge Salon and Training Academy, said:<br />

“Employers and training providers are only<br />

just getting to grips with, and adapting to,<br />

the new standards and recent changes to<br />

apprenticeship funding, and now the funding<br />

regime will be changing yet again. This<br />

will have a negative impact on hairdressing<br />

training and the industry.”<br />

Hellen Ward, co-owner of Richard Ward<br />

Salon & Metrospa and employer champion<br />

for the hair professional Trailblazer group,<br />

said: “We are dismayed and believe that the<br />

so far encouraging take-up will be reversed<br />

due to funding changes beyond our control.”<br />

L’Oréal x<br />

Holly Fulton<br />

L’ORÉAL PROFESSIONNEL HAS partnered with Holly Fulton for the<br />

designer’s Fashion in Motion show, held at the Victoria and Albert Museum.<br />

Jonathan Soons from Headmasters led the hair team, creating a ‘post-party<br />

modern beehive’ look. To achieve this, Jonathan first changed the fabric of the<br />

hair to make it weightless and pliable, using L’Oréal Professionnel Tecni.ART<br />

Scruff Me at the roots and working it into the mid-lengths. He then backcombed<br />

from back to front ensuring hair was stiff at the roots. The top section was<br />

then brought over to one side, twisted into a knot and secured with pins. The<br />

shape was moulded to keep the height and sprayed with L’Oréal Professionnel<br />

Infinium. The remaining lengths were tonged and worked with a little L’Oréal<br />

Professionnel Tecni.ART Density Material to look like hair was a little sweaty.<br />

The Fashion in Motion series brings designers to the V&A to make catwalk<br />

couture accessible to a wider audience.<br />

People tend to overuse the word ‘innovation’, but when we say<br />

Wella Professionals’ Koleston Perfect with ME+ is the brand’s most<br />

revolutionary colour innovation in more than a century, we mean<br />

it. This is because Koleston Perfect with ME+ features breakthrough<br />

technologies, Pure<br />

Balance Technology and ME+,<br />

proven to deliver rich results with<br />

less damage, colour after colour.<br />

It also reduces the risk of developing<br />

a new allergy to hair colour.<br />

Images courtesy of L’Oréal Professionnel<br />

CREATIVE HEAD<br />

19


TIGI Inspirational Youth finalists and judges<br />

TIGI REVEALS THE <strong>2018</strong> INSPIRATIONAL YOUTH TEAM<br />

TIGI has unveiled its 10 members for this<br />

year’s Inspirational Youth team. They are:<br />

Amy Lynn from Bad Apple, Rebecca McKay<br />

from Andrew Collinge, Rebecca Stradling from<br />

Molbys, Marc Hensman from Mesart, Dana<br />

Hoek from Regis, Claire Thorpe from Scots,<br />

Megan Nicholls from Inkfish, Jasmin Dewar<br />

from Muse, Adam West from Forresters and<br />

Lesley Farrell from F&M.<br />

Each new team member was required to<br />

cut and colour in front of TIGI Creative Team<br />

members, before presenting their inspiration<br />

BRING ON THE<br />

BIG HAIR DO!<br />

One hundred salons, one big night – there<br />

is still time to sign up to Creative HEAD’s<br />

Big Hair Do. Taking place on Wednesday<br />

26 <strong>September</strong>, this nationwide event is a<br />

great way to bolster your business. Salons<br />

that have taken part in the past have<br />

enjoyed increased client engagement, block<br />

bookings, new clients and ramped-up retail<br />

sales. The biggest hairdressing party is a<br />

unique experience evening filled with fun,<br />

education, product testing and styling.<br />

It’s brought to you by Creative HEAD and<br />

its sister consumer site, Layered Online, and<br />

sponsored by KMS, Redken and TIGI.<br />

To take part, visit creativeheadmag.com/store<br />

and finished work to a panel of judges<br />

including co-founder and international artistic<br />

director, Anthony Mascolo.<br />

The 10 successful hairdressers from salons<br />

across the UK now go on to the Inspirational<br />

Youth Bootcamp, taking place at Bed Head<br />

Studio in London. This will be followed<br />

by participation in an exclusive show on<br />

12 November at London’s Café de Paris.<br />

TIGI Inspirational Youth was launched by<br />

Anthony Mascolo as a mentorship programme<br />

that aims to develop creativity and talent.<br />

HEADMASTERS TO<br />

TACKLE MENTAL HEALTH<br />

HEADMASTERS HAS introduced Mental Health<br />

First Aiders (MHFA) to help end the stigma that<br />

surrounds mental health in the workplace and<br />

build a culture of support for stylists.<br />

It is estimated that 16 million people<br />

experience a mental health illness at some<br />

point in their lives, with young people most at<br />

risk. As Headmasters employs a number of<br />

young people, the salon group decided it was<br />

time to take action.<br />

The MHFA training course is taught in<br />

conjunction with MHFA England and offers a<br />

safe place for apprentices and staff to make<br />

disclosures to the Headmasters MHFA team.<br />

This team is trained to listen, reassure and<br />

respond, offering help and the tools to guide<br />

those suffering towards the support they need.<br />

Raju Raymond, chief executive of<br />

Headmasters, said: “If people feel healthy<br />

and positive at work, they will be naturally<br />

happier and more productive in the workplace,<br />

so everyone benefi ts. We have trained our<br />

managers to enable them to identify and<br />

support individual team members so they don’t<br />

feel isolated and alone. We take our duty of<br />

care towards staff very seriously and mental<br />

health is a top priority. ”<br />

#CHedit<br />

MY month<br />

AHEAD<br />

What <strong>September</strong><br />

has in store for...<br />

ANGELA MASON<br />

ANGELA MASON HAIR<br />

EXTENSIONS<br />

We are preparing for the<br />

opening of our in-salon<br />

training AMAcademy. We’re<br />

also launching an online<br />

store, selling all of our<br />

styling products, clip-ins, gift<br />

vouchers and<br />

AMAcademy<br />

places. We<br />

are also taking<br />

part in Creative<br />

HEAD’s Big<br />

Hair Do.<br />

STEPHANIE JONES<br />

TOXIC CHERRY<br />

I’m in the process of buying<br />

the salon, which is super<br />

exciting. I’m also a Color<br />

Zoom UK Gold winner so<br />

I’m looking forward to the<br />

Color Zoom mentorship days,<br />

which will involve a lot of<br />

prep work for Global Zoom.<br />

I can’t wait to<br />

catch up with<br />

the other UK<br />

winners before<br />

we head to<br />

Global Zoom<br />

in Toronto!<br />

MOVERS AND SHAKERS<br />

Zoë Irwin is the new Wella<br />

Professionals UK Colour Trend<br />

Expert, working with consumer<br />

media to provide insights and trend<br />

predictions through seasonal colour<br />

forecasts. Also at Wella, Robert<br />

Eaton, from Russell Eaton salons,<br />

is now UK and Ireland technical<br />

director and will work with the Wella<br />

Colour Creatives and deliver a<br />

selection of Master Colour courses.<br />

The New York-based stylist<br />

Richard Mannah joins Joico as<br />

international guest artistic director.<br />

Callum Marks is the new brand<br />

ambassador for The Bluebeards<br />

Revenge, Callum is manager of<br />

Luka’s Barbers in Plymouth.<br />

20<br />

CREATIVE HEAD


MAKE YOUR HAIR GROWTH<br />

THE LEAST OF YOUR WORRIES<br />

You have<br />

over 100,000 hairs<br />

growing at any time...<br />

...a healthy head of hair<br />

should therefore be<br />

a handful<br />

60% of women in the UK experience hair<br />

growth disruptions leading to thin and<br />

wispy hair.<br />

Salon Formula Hair Growth+ by Nourkrin ®<br />

is a scientifically researched hair growth food<br />

supplement developed to help support the<br />

normal healthy hair growth.<br />

AVAILABLE AT:


Schwarzkopf Professional<br />

colour director, Rossa<br />

Jurenas, and hair artist Linh<br />

Phan, co-create deep and<br />

seductive midnight colours<br />

in the brand’s third and final<br />

IGORA #RoyalTakeover.<br />

IN-SALON SERVICE<br />

0800 526741<br />

schwarzkopf-professional.co.uk<br />

Dare to care for your clients’ hair with Fudge Professional’s<br />

new aftercare range. From the blue-toning Cool Brunette to the<br />

illuminating Luminzier, all will care for your client’s specific<br />

hair needs thanks to Opti-PLEX technology that’s<br />

been incorporated into the entire range.<br />

RRP FROM £11.95<br />

020 73845 6333<br />

fudgeprofessional.com<br />

Banish brassy tones with the<br />

new milk_shake Silver Shine<br />

Conditioner. Full of milk<br />

proteins and organic fruit<br />

extracts, you can maintain<br />

an ideal moisture balance,<br />

while neutralising any<br />

unwanted yellow tones.<br />

RRP FROM £12.99<br />

01392 365177<br />

milkshakehaircare.co.uk<br />

Irresistible products consumers will want<br />

to snap up, selected by the Layered team<br />

Wetbrush keeps knocking<br />

it out of the park with its<br />

seasonal updates. We love its<br />

gemstone-inspired, soothing<br />

shades, but if you prefer<br />

to add a little spice to your<br />

life, opt for vivid colour<br />

with the bold and beautiful<br />

Moroccan collection.<br />

RRP £13.99<br />

0800 0988040<br />

prowetbrush.com<br />

Rusk has been busy<br />

concocting new wash, style<br />

and finish collections, as<br />

well as three new<br />

men’s products. From<br />

colour-care shampoos and<br />

conditioners to mousses,<br />

shining mists and<br />

hairsprays, Rusk has all<br />

you need to create lustworthy<br />

hair. We love<br />

the styling mousse for<br />

volume and hold.<br />

RRP FROM £7.99<br />

0330 1231907<br />

rusk1.com<br />

The blonde trend isn’t going anywhere, so the<br />

lightweight JOICO Blonde Life Brilliant Glow Brightening<br />

Oil is an essential for light-haired clients. Perfectly<br />

clear, it doesn’t turn yellow like some oils and it provides<br />

incredible shine. Thanks to its de-frizzing abilities, hair is<br />

smooth and silky, and colour is brightened<br />

and left looking amazing. And, there is 87<br />

per cent less breakage on treated hair – so<br />

blonde hair looks better for longer. Then<br />

there’s the JOICO Blonde Life Brilliant<br />

Tone Violet Smoothing Foam, which<br />

neutralises brassiness and polishes<br />

strands. Apply before styling and<br />

enjoy soft, touchable hair.<br />

JOICO BLONDE LIFE BRILLIANT GLOW<br />

BRIGHTENING OIL RRP £17.45, JOICO<br />

BLONDE LIFE BRILLIANT TONE VIOLET<br />

SMOOTHING FOAM RRP £14.50<br />

0845 0712326<br />

joicoeurope.com<br />

HD Brows is making tricky linework a thing of the past with<br />

its new Long Wear Liner. The gel formula works brilliantly as<br />

either a sultry smudge or a defined flick with dense pigment.<br />

The brand has also added a new shade,<br />

alabaster, to its Fluid Foundation range,<br />

bringing it up to 11.<br />

RRP LINER £22; RRP FOUNDATION £32<br />

0113 2247910<br />

hdbrows.com<br />

Color Gels Lacquers by<br />

Redken is a permanent<br />

liquid colour that offers the<br />

saturation of a gel and the<br />

mirror-shine of a lacquer –<br />

it’s really that good. And it’s<br />

designed to work perfectly<br />

with Redken’s Shades EQ.<br />

IN-SALON SERVICE<br />

020 8762 4121<br />

redken.co.uk<br />

Clients with dry hair are in<br />

luck as L’Oréal Professionnel<br />

has added Nourishing<br />

Shampoo to its Source<br />

Essentielle range. It includes<br />

jasmine flowers and sesame<br />

oil and 96 per cent naturalorigin<br />

ingredients.<br />

RRP £18<br />

0800 0304034<br />

lorealprofessionnel.co.uk<br />

22<br />

CREATIVE HEAD


#CHedit<br />

STOCK<br />

OPTIONS<br />

OUR PICK OF THE LAUNCHES TO<br />

STACK ON SHELVES, ADD TO MENUS<br />

AND SHARE WITH YOUR STYLISTS<br />

LAUNCH OF<br />

THE MONTH<br />

What if you could predict your<br />

client’s hair needs before they could?<br />

That’s what ghd is offering with its<br />

new platinum+, the world’s first<br />

predictive heated styler that adapts<br />

to your client’s personal hair needs.<br />

Developed by the clever bods at<br />

the ghd labs over a period of five<br />

years, new ultra-zone with predictive<br />

technology is the latest breakthrough<br />

in heat styling and guarantees<br />

consistent heat across the whole<br />

straightener plate. This means the<br />

straighteners are able to recognise the<br />

thickness of the hair, the section size<br />

and the speed at which you’re styling,<br />

and adjust as your working to<br />

maintain the optimum styling<br />

temperature. Long live good hair<br />

days with ghd platinum+.<br />

RRP £175<br />

01924 423400<br />

ghdhair.com<br />

IT’S ALL ABOUT... FUN COLOUR<br />

Now clients can change<br />

their hair as often as they<br />

change their clothes with<br />

KMS STYLECOLOR. The<br />

temporary spray-on colour<br />

accentuates and enhances<br />

clients’ styles, guaranteeing<br />

dark and light results.<br />

RRP £23<br />

01323 432100<br />

kmshair.com<br />

Whatever the occasion, give your<br />

clients a flash of colour with<br />

#COLORFULHAIR Flash Pro Hair<br />

Make-Up by L’Oréal Professionnel.<br />

Just like applying eyeshadow, it<br />

coats hair in pigmented colour that<br />

washes out in one shampoo and is<br />

visible on all hair bases.<br />

IN-SALON SERVICE<br />

0800 0304034<br />

lorealprofessionnel.co.uk<br />

CREATIVE HEAD<br />

23


BOOST YOUR<br />

BUSINESS WITH<br />

BLUSHES IN CHELTENHAM HAS MADE GOOD MONEY OVER A YEAR FROM SMARTBOND, THE REVOLUTIONARY BONDING AGENT FROM<br />

L’ORÉAL PROFESSIONNEL. IT HAS BECOME A REGULAR PART OF THE COLOURING PROCESS FOR MANY OF THE SALON’S CLIENTS, WHO<br />

HAVE NOTICED AN INCREDIBLE IMPROVEMENT IN THEIR HAIR'S CONDITION. JUST IMAGINE WHAT SMARTBOND COULD DO FOR YOU AND<br />

YOUR SALON. SALON OWNER DARRELL BLAKE, SHARES SOME OF HIS TIPS ON SELLING SMARTBOND IN-SALON…<br />

1 Allow new clients to try before they buy. Clients new to Blushes are given a complimentary Smartbond treatment as a gift and to help them start<br />

their Blushes journey to healthy hair. They often continue to use Smartbond regularly with their appointments. The take-home conditioner is a<br />

big hit and clients have been very happy with the results of their Smartbond service. We have also given a free Smartbond service with a colour<br />

appointment in our Blushes Christmas cards as a gift to customers.<br />

2 Ensure your staff are fully trained in all things Smartbond. L’Oréal Professionnel gave us fantastic training. We also put detailed descriptions and<br />

instructions of all new products up in our staff room for the staff to refer to when needed.<br />

3 Motivate your staff to sell Smartbond. Any team member who sold more than a certain number of Smartbond treatments in a month received<br />

commission on those sales.<br />

THE FIX<br />

Fowler 35 (@fowler35ldn) created this natural look<br />

using L’Oréal Professionnel Botanēa.<br />

Step 1: Shampoo with Source Essentielle Daily.<br />

Step 2: Mix the Light Copper Brown recipe as base<br />

colour. Then mix 45g of Cassia + 5g of Henna with<br />

150mls of water for ends and pre lightened sections.<br />

Step 3: Apply the base colour on roots and weave<br />

out chunky sections. Take through the second<br />

mixture on all left out weaves and pre lightened ends.<br />

Develop for 30 minutes.<br />

Step 4: Shampoo with Source Essentielle Daily.<br />

Step 5: Blow-dry using Tecni.ART Pli.<br />

Share your transformations using @lorealpro<br />

#botanea #empoweredbynature #lorealprouk<br />

RETAIL REHAB<br />

Complement Botanēa with Source<br />

Essentielle’s Daily Shampoo<br />

by L’Oréal Professionnel. This<br />

lightweight shampoo<br />

is suitable for fine to<br />

normal hair.<br />

With at least<br />

80 per cent of<br />

ingredients of<br />

natural origin,<br />

it is a perfect<br />

everyday<br />

product.<br />

24<br />

CREATIVE HEAD


Be a<br />

COLOUR<br />

ADDICT<br />

EMBRACE THE TREND FOR<br />

ALL THINGS NATURAL<br />

CREATIVE HEAD ADVERTORIAL<br />

Have you noticed how increasingly aware your clients<br />

are becoming about what they use, what they eat<br />

and what they do? With the natural hair market growing<br />

more than twice as fast as the professional market,*<br />

Botanēa by L’Oréal Professionnel is your opportunity to<br />

gain a new kind of colour client.<br />

This 100 per cent herbal colour benefits from<br />

the expertise of L’Oréal Research and offers a true<br />

professional result for clients keen to try colour but have<br />

perhaps previously been put off by the use of chemicals.<br />

It’s the perfect opportunity to recruit new clients to your<br />

salon or lapsed colour clients that need to be drawn<br />

back. You can’t afford not to invest in Botanēa.<br />

*Source – Natural haircare: Natural Personal Care: UK Market<br />

Analysis and Opportunities, Kline, 2016. Source – Professional<br />

market: Salon Hair Care: UK Market Analysis and Opportunities,<br />

Kline, 2017<br />

BOTANĒA<br />

Darren Fowler, owner and creative director of Fowler35,<br />

says: “We’ve seen an increase in people being interested<br />

in naturally-derived hair products at Fowler35. Guests<br />

want a choice, and that’s what we have now with L’Oréal<br />

Professionnel Botanēa.<br />

"It also gives us a tool to introduce colour-shy guests<br />

to the possibility of having their hair coloured. We will be<br />

weaving it into our marketing campaigns throughout the<br />

year as it’s a really topical story at the moment.”<br />

DO THIS NOW<br />

1)Identify your potential Botanēa clients. They might be<br />

new or might not have coloured in some time.<br />

2)Explain how Botanēa is different from existing colour.<br />

Use the Botanēa digital diagnostic tool to choose the<br />

perfect shade.<br />

3)Create a unique salon experience. Engage your clients<br />

by mixing the herbal ingredients in front of them.<br />

4)Spread the word – promote #Botanea on your social<br />

media channels and get up-to-speed on all things Botanēa<br />

at lorealaccess.com/uk.<br />

Get further addicted to colour with L’Oréal Professionnel – call 0800 0304034 or visit lorealprofessionnel.co.uk<br />

CREATIVE HEAD<br />

25


SUMMER LANGTON<br />

AGE 22<br />

MICHAEL VAN CLARKE<br />

CREATIVE HEAD: Why did you want to have a career<br />

in hairdressing?<br />

SUMMER LANGTON: As a child I was always mesmerised when<br />

I watched my mum having her hair cut. So at the age of 15,<br />

I took the plunge and applied for a Saturday position in a<br />

local salon. Saturday became my favourite day of the week! I<br />

believe a hairdresser’s role is to transform how a client not only<br />

looks but feels. I contacted a leading London salon to start my<br />

apprenticeship and was lucky to be accepted. I completed my<br />

training with Michael Van Clarke and was offered the amazing<br />

opportunity to join the partnership.<br />

CH: What have been your highlights so far?<br />

SL: At Michael Van Clarke, I became the youngest partner in<br />

the company at the age of 18. On the creative side, my biggest<br />

highlight is being one of the leading stylists on the MVC Bridal<br />

Team. I was the youngest apprentice to join the team and<br />

have risen through the ranks to now regularly looking after<br />

my own brides. I’ve taken part in shows and shoots for<br />

Sassi Holford, Suzanne Neville, Caroline Castigliano,<br />

Hello! and Brides magazine. It’s really amazing to work<br />

behind the scenes with leading bridal designers<br />

and I feel very lucky to have been given so many<br />

opportunities within that. I’ve also been part of the<br />

team at Emilio De La Morena at Fashion Week for<br />

Wella Professionals.<br />

CH: Where do you see yourself in 10 years’ time?<br />

SL: I would love to do more travelling with work,<br />

styling for shows and shoots internationally. It<br />

would be amazing to become the face for bridal<br />

hair within the industry.<br />

26


VIVISCAL <br />

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PROUD SPONSORS OF


#CHedit<br />

Inside<br />

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FOSTER LONDON DALSTON<br />

The new Dalston location for the second salon from East End favourite<br />

Foster London has enjoyed a time warp, distilling a ‘70s living room that<br />

follows on from the Shoreditch salon’s ‘60s-inspired interior. One stylist<br />

has described it thus: “The Shoreditch salon is like visiting your gran’s<br />

living room; the Dalston salon is more like you’ve grown up and now<br />

have your own bachelor/swinger’s pad!” The furniture is an eclectic mix,<br />

with matching veneered bed headboards used as cutting sections and<br />

original ’70s bamboo print lounge chairs in impeccable condition. For<br />

staff , it’s an easy-to-navigate salon, with dedicated areas for everything,<br />

such as a laundry room, colour mixing bar and a separate client and staff<br />

kitchen (a luxury in London!). For clients, co-founder Nadia Foster and her<br />

business partner and brother, Drew, wanted to make it “feel nostalgic and<br />

welcoming, a break from the often homogeneous high street”. By taking<br />

that clinical feel out of the salon visit, there’s a more comforting ambience<br />

that subliminally relaxes people as soon as they come in. Totally groovy.<br />

HOT BUYS<br />

COMPACT AND BIJOU<br />

At just 111cm in depth, the<br />

Compact shampoo unit<br />

from Salon Ambience<br />

delivers on comfort and<br />

optimises on space. It’s also<br />

available in four colours.<br />

£699 (UNTIL 31 DECEMBER;<br />

USUALLY RRP £1,319)<br />

07554 990965<br />

salonambience.com<br />

SEE MORE from Salon Ambience in the free<br />

brochure with this issue of Creative HEAD!<br />

now open<br />

HAIR BY JFK EDINBURGH<br />

The South Clerk Street salon has gone bold<br />

– green neon lighting and accessories, lots of<br />

plants and zebras painted on the walls!<br />

28 CREATIVE HEAD


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THROUGH THE USE OF INGREDIENTS<br />

FROM SLOW FOOD PRESIDIA FARMS IN ITALY.


THE SECRET TO…<br />

A SUCCESSFUL INTRODUCTORY OFFER<br />

THE BUSINESS EDIT<br />

MUMʼS THE WORD<br />

It’s back to school this month,<br />

which means clients are in the<br />

mood to change up their routines<br />

and start afresh, creating a great<br />

opportunity for hair salons to attract<br />

new customers, be it with fresh<br />

highlights or a clean cut.<br />

To cater to this group, you’ll want<br />

to be prepared with an attractive,<br />

easy-to-implement introductory<br />

offer – so make sure your offer has<br />

the following features:<br />

A DISCOUNTED, MULTI-APPOINTMENT<br />

PACKAGE: Bring clients in at a<br />

discounted price with the intent<br />

of creating an optimal experience<br />

that will help them see the value of<br />

returning at full price. Offer more<br />

than one appointment and include<br />

a frequency recommendation. Clear<br />

expiration dates also drive a sense<br />

of urgency to book.<br />

THE RIGHT PRICE: Remove the<br />

pricing barrier that may have kept<br />

potential clients from visiting your<br />

salon. However, the goal is to retain<br />

new clients, so you need to ensure<br />

the entry price isn’t too low. Don’t<br />

price so cheaply that it undervalues<br />

what you offer.<br />

EASY IMPLEMENTATION: Keep it<br />

simple for you and your staff to<br />

manage and sell, as well as easy for<br />

clients to purchase. Make sure salon<br />

software can facilitate new offers and<br />

track the ones that are working.<br />

IN ASSOCIATION WITH<br />

For more salon-savvy secrets by MINDBODY,<br />

visit uk.mindbodyonline.com<br />

WHEN AN ESTIMATED 80 per cent of the<br />

workforce in hairdressing is female, it’s<br />

understandable that the pressures of family<br />

life will have an impact.<br />

Whether it’s women trying to get back<br />

into work after maternity leave, or juggling<br />

childcare hours, salon shift patterns can be<br />

both a blessing and a curse. Is the industry<br />

– which we are told is currently in the grips<br />

of a recruitment crisis – overlooking a vital<br />

source of talent?<br />

More and more salons are offering late and<br />

early morning slots to clients, which can very<br />

much be to a working parent’s advantage,<br />

as are offers to split hours across multiple<br />

days. It requires careful juggling and time<br />

management, but that’s nothing effective<br />

communication and up-to-date software<br />

can’t handle, as Julie Hensman, managing<br />

director of Hensman Salons, has discovered.<br />

“I feel it is important to embrace flexible<br />

working hours,” she notes. “We make this<br />

work by having timesheet-related pay. This<br />

is particularly great for mums returning to<br />

work. We are open 54 hours a week and staff<br />

generally work 40-hour weeks, but choose<br />

the hours that work best for them. It works<br />

both ways – if you are flexible with your team<br />

they will be flexible in return.”<br />

Michael Smith, partner at Tristan Eves in<br />

West Sussex, agrees: “We allow our working<br />

mothers to work the days they want and the<br />

hours that suit. We’ve invested in a good<br />

salon software system and it couldn’t be<br />

more straightforward to create a pay and<br />

JOE HEMMINGS,<br />

BLOGGS SALON, BRISTOL<br />

commission structure that meets both our<br />

stylists’ and the salon’s needs.”<br />

All UK employees have the legal right<br />

to ask for flexible working arrangements<br />

after 26 weeks of employment. Studies<br />

have also shown that 72 per cent of dads<br />

and 79 per cent of mums in the general<br />

workforce look for flexible hours. However,<br />

such flexibility can clash with clients’ own<br />

demands, something that Mitch Wilson has<br />

found at Laundry in Sheffield. “I’ve tried<br />

on countless occasions – and often with the<br />

most talented individuals – to make parttime<br />

flexible, often post-natal, hours work,<br />

but had little success. The combination of<br />

clients wanting appointments to suit them<br />

and stylists wanting hours to suit them just<br />

doesn’t have the synergy it needs.”<br />

Regardless of how working parents’<br />

hours are adapted, their talent and desire to<br />

work are often overlooked. Louise Howard-<br />

Long, owner and director of Architect salon<br />

in Leeds, has seen firsthand the value of<br />

giving new parents a chance. “There seems<br />

to be a misconception that mums aren’t as<br />

committed, but I’ve found the opposite to be<br />

true. As an industry we lose so much talent<br />

by not being supportive of parents.”<br />

Gina Conway, owner of Gina Conway<br />

Salons and Spas, agrees: “As a working<br />

mum, I understand what a valuable resource<br />

we are and, if I can, I find a way to make<br />

school hours work for my staff. Waiting at<br />

the school gates is a melting pot of talent,<br />

all keen to work flexible hours.”<br />

“Supporting mums getting back to work is so important. The<br />

majority of our industry is female and lots will have children, so if<br />

you’re not flexible you’re missing out on talent. Sometimes all mums<br />

need is to start or finish work 15 minutes late or early for school runs<br />

or childcare. We offer shifts of 9.15am to 2.15pm or 9.30am to 2.30pm<br />

to work around the school run, or even 4pm to 8pm once the kids have<br />

been handed over. I have found that mums are super loyal and really appreciate being looked<br />

after in employment. Flexible start times really help with childcare and keeping in touch<br />

days/hours support their income or ability to work. I was warned against this and told that<br />

mums let you down if their child is ill, but I’ve found the opposite and haven’t been let down<br />

once. I became a dad recently and I appreciate how hard it can be to juggle your career and<br />

parenting, so offering roles designed for this gives me access to so many more stylists.”<br />

30<br />

CREATIVE HEAD


products that will leave your hair looking<br />

gorgeous and smelling divine<br />

discover more at milkshakehaircare.co.uk<br />

Milk Shake Hair UK<br />

01392 365177


PIP KNIGHT<br />

TIMELY<br />

HOW DOES TIMELY MAKE IT<br />

EASIER TO RUN A SALON?<br />

Timely Salon & Spa Software<br />

makes the hard stuff easy,<br />

the boring stuff fun and the<br />

client experience you’ve<br />

always dreamed of possible.<br />

WHAT ARE THE KEY<br />

FEATURES THAT TIMELY HAS<br />

THAT WILL BENEFIT SALONS?<br />

With our appointment<br />

calendar, you can book staff,<br />

rooms and equipment, as<br />

well as colour-code services,<br />

manage walk-ins and<br />

rebookings. We also provide<br />

automated reminders, stock<br />

management, performance<br />

tracking and marketing<br />

tools. Finally, there is our<br />

mobile app, an online<br />

booking and great support.<br />

WHAT SETS TIMELY APART<br />

FROM OTHER SALON<br />

SOFTWARE SYSTEMS?<br />

This is best described by our<br />

most recent board member,<br />

hairstylist and Australian TV<br />

personality Tabatha Coffey,<br />

“I love the company ethos<br />

and what it is doing to help<br />

the industry. The industry<br />

must take advantage of new<br />

technology to help their<br />

businesses grow.”<br />

HOW CAN TIMELY HELP<br />

RETAIN AND GROW CLIENTS?<br />

We have a number of ways<br />

to support salons and spas,<br />

including client retention<br />

reports and a new rebooking<br />

feature that sits on the<br />

checkout screen. You can<br />

also store an unlimited<br />

amount of photos to capture<br />

before and after shots, track<br />

treatment progress and<br />

ensure a consistent service.<br />

Q A<br />

TAKE TO TWITTER AND QUIZ YOUR HAIR HEROES!<br />

JAMES PECIS<br />

Where do you go for creative inspiration?<br />

Gary Taylor, Edward & Co<br />

Inspiration comes from many places and at unexpected times, but I do spend a good amount<br />

of time researching at libraries. I have certain libraries that I prefer, and will allocate time to go<br />

there specifically to research. Just putting yourself in a creative and curious mindset can help<br />

you come up with new ideas.<br />

What has been the biggest learning in your career so far?<br />

Melenie Tudor, En Route Hair and Beauty<br />

I used to stay up late with anxiety, trying to plan the looks for a shoot and figuring out every<br />

detail way ahead of time. Now, I prepare myself the best I can to be ready for anything with<br />

research and ideas, but I now know that you cannot make any decisions until the model is<br />

sitting in front of you and you can see their hair, their face, texture, head shape, hairline and<br />

so on. You need to run your hands through it on the day before any decisions can be made.<br />

Have you ever made a big mistake and, if so, how did you learn from it?<br />

Dan Mewies, Mewies and Indy<br />

I mess up every day! Some are big and some are small. Mistakes are magic ways to learn and<br />

they can lead you onto new things and ideas. The bad mistakes are only bad if you do them<br />

twice; otherwise they are a learning experience. I’ve had many learning experiences and I<br />

recover from them by learning about myself and how to adjust.<br />

Who or what has had made the biggest impact on your career?<br />

Sarah Bowron, Aesthetics<br />

I have many friends in other creative outlets, such as the music industry and the art world.<br />

I think those friends who are relentless, who have given up everything and have showed love<br />

and compassion for what they do have always inspired me to keep going and to push further.<br />

I am always inspired by people who are driven by sheer passion and dedication.<br />

What would you like to change about the industry?<br />

Ian Marshall, Spargo<br />

The biggest change I would like to see would be the amount of plastic waste and unnecessary<br />

chemicals that we use in products. Things are getting better, but we have a long way to go and<br />

need to evaluate the amount we consume.<br />

Next month: Nick Irwin. Tweet us your questions @creativeheadmag<br />

32 CREATIVE HEAD


#BusinessEdit<br />

KEN’S CLINIC<br />

GOT A BUSINESS HEADACHE?<br />

LET KEN WEST, DIRECTOR OF BUSINESS<br />

EXPERTS 3•6•5, OFFER A PERSONAL PRESCRIPTION<br />

LIFE<br />

LESSONS<br />

KEN’S DIAGNOSIS<br />

This is a question that regularly crops<br />

up when salons perceive they are losing<br />

sales to online retailers. First, let’s accept<br />

the fact that there is always someone out<br />

there prepared to offer whatever your<br />

product is, cheaper than you. Be that a<br />

haircut or a bottle of shampoo.<br />

But let’s not forget that everyone has a<br />

choice. Some will choose to shop online<br />

with the associated benefits and some<br />

prefer the experience of physical shopping.<br />

However, the important word here is<br />

EXPERIENCE. If all a salon does is line up<br />

bottles of shampoos and conditioners on<br />

shelves, just like a supermarket,<br />

then where is the experience?<br />

Please don’t get me wrong,<br />

professional merchandising<br />

of your products is vital, but<br />

more important is creating a<br />

buying experience. I visited<br />

a major retailer of soaps<br />

and shampoos last<br />

year and was<br />

blown away by<br />

the experience. So<br />

blown away that<br />

my partner and I<br />

bought products<br />

that neither of<br />

us needed, simply<br />

because we were<br />

allowed to enjoy the<br />

How can<br />

we compete<br />

with online<br />

retailers?”<br />

KAIN LAWRENCE,<br />

Q HAIR AND BEAUTY<br />

experience of actually using the products.<br />

This multi-sensory experience then created<br />

the desire to buy. Huge circular basins<br />

where you could play with products in the<br />

way you would be using them… with water;<br />

embracing the senses of touch and smell,<br />

and not merely sight alone. Often salons<br />

don’t even have clearly identified tester<br />

bottles, let alone provide a ‘wet area’.<br />

In June I wrote about the attitude of<br />

stylists toward retailing and how one<br />

actually managed to get 43 per cent of her<br />

clients leaving the salon with the products<br />

she had used on them. She shared her<br />

expert knowledge, the benefits of the<br />

products and explained how to use them.<br />

She then made an assumptive sale to ensure<br />

clients left the salon with the products they<br />

needed to get fabulous results at home.<br />

The two key points are the EXPERIENCE<br />

and the recommendation from an EXPERT.<br />

Now I am going to be slightly<br />

contentious. We know that recommending<br />

the right products to achieve great results<br />

builds customer trust and loyalty. I also<br />

believe that adding value is a far better<br />

way to increase turnover than discounting.<br />

Maybe it’s time to consider using takehome<br />

products to build our businesses<br />

or reducing mark-ups to increase sales.<br />

There is no right or wrong, but today’s<br />

marketplace is certainly different<br />

and will continue to change.<br />

DO YOU HAVE A BUSINESS HEADACHE YOU’D LIKE KEN TO HELP WITH?<br />

Email KenW@365Hair.com or tweet @creativeheadmag<br />

JENNIFER<br />

MORLEY<br />

OBSESSIONS<br />

Don’t be upset with the<br />

results you didn’t get<br />

from the work you didn’t<br />

do! Sadly, we live in an<br />

Instagram-obsessed society<br />

where people feel entitled<br />

to be paid handsomely<br />

for little or no effort. It’s<br />

important to breed a culture<br />

that understands every<br />

accomplishment starts<br />

with the decision to try and<br />

is followed by effort and<br />

determination to succeed.<br />

It’s the little things we do<br />

for free that set us apart.<br />

And I believe this starts at<br />

your reservations desk. How<br />

our clients feel after every<br />

touchpoint determines our<br />

success. Most salons fall<br />

short with the first touch<br />

point at reservations, leaving<br />

an unmet expectation within<br />

the client. An expectation<br />

is merely the baseline for<br />

clients today, and who wants<br />

to be on the baseline?<br />

Work smarter not harder.<br />

Focus on growing and<br />

promoting the team you<br />

already have, increasing<br />

salon average bill, upsells<br />

and colour percentage,<br />

as well as decreasing<br />

professional stock usage.<br />

CREATIVE HEAD<br />

33


n target<br />

Your targeted toolbox to help build your<br />

salon business bigger and better, in association<br />

with Salon iQ and the Creative HEAD Reader Panel<br />

Methodology: survey conducted by Independent Survey Solutions in a poll of 50 salons<br />

employing four or more staff and spread geographically across the UK<br />

ONLINE BOOKING<br />

This month we asked our expert reader panel all<br />

about bookings, and discovered an incredible<br />

94 per cent of whom had online booking<br />

capabilities. While most are pleased by the<br />

ability to take bookings 24/7, Jason Ball of John<br />

Oliver Hairdressing had a word of warning.<br />

“The biggest issue is if the client doesn’t fully<br />

complete the booking,” he says. “So they have<br />

no email confi rmation, but still arrive for the<br />

appointment.” Overall, the group was split as to<br />

whether the so-called ‘client stretch’ was taking<br />

place. While half reported clients took longer<br />

between bookings, 25 per cent have actually<br />

seen this time go down. And when it comes to<br />

connecting with new clients, word of mouth and<br />

social media remained fi rm favourites.<br />

Average client wait time between<br />

appointments<br />

8 WEEKS<br />

Has wait time increased in past three years?<br />

50% YES<br />

Percentage of clients who rebook at the end<br />

of their appointment, according to panel<br />

56%<br />

AVERAGE RETAIL TURNOVER<br />

10%<br />

AVERAGE CLIENT SPEND (EX. VAT)<br />

£49.31<br />

NEW CLIENTS ACCOUNT FOR<br />

11.2% OF BUSINESS<br />

(June <strong>2018</strong>)<br />

“Instagram really works<br />

to attract clients on<br />

the women’s side, but<br />

word of mouth is the<br />

biggest, especially with<br />

guys. Recommend a<br />

friend is a slow burner,<br />

but good”<br />

ARE YOU<br />

ON TARGET?<br />

Business in June compared<br />

with May?<br />

DECLINING<br />

22%<br />

STABLE<br />

25%<br />

Business in June compared with<br />

June last year?<br />

DECLINING<br />

19%<br />

STABLE<br />

31%<br />

GROWING<br />

63%<br />

GROWING<br />

50%<br />

IZAAK BRADING, MOD SALON<br />

Internet bookings in<br />

June accounted for<br />

13%<br />

of bookings<br />

SNAPSHOT<br />

LET’S TAKE A LOOK AT BOOKINGS...<br />

*SaloniQ fi gures for June <strong>2018</strong><br />

On average<br />

44%<br />

rebook from their<br />

last appointment<br />

across the UK<br />

14%<br />

of clients are new to<br />

salons, while the<br />

other 86% are<br />

existing clients<br />

The number of booked<br />

appointments per<br />

stylist per day is:<br />

4.5<br />

WANT SALON IQ TO HELP YOU STAY ON TARGET? CALL 01892 280123 OR VISIT SALONIQ.COM<br />

34<br />

CREATIVE HEAD


Rule-breaker.<br />

Style-maker.<br />

REWRITE THE RULES OF COLOUR WITH NEW KMS STYLECOLOR


TIME TO THROW<br />

OUT THE<br />

rulebook…<br />

FIRST RULE OF STYLECOLOR? THERE ARE NO RULES…<br />

WELCOME TO A NEW APPROACH TO TEMPORARY HAIR COLOUR<br />

Rules were made to be broken, and nowhere is this<br />

seen more than on the streets, where boundaries are<br />

pushed and personal expression is the norm. Always<br />

looking forward, the style-makers on the streets are<br />

constantly searching for new ways to accentuate their<br />

look – what works today, will change tomorrow. Nobody<br />

wants to commit anymore, preferring to change their style<br />

depending on the occasion and their mood, with hair<br />

colour as the ultimate style accessory.<br />

Inspired by the trend of urban artistry, KMS<br />

STYLECOLOR gives your clients the chance to<br />

accentuate and enhance their style without the<br />

long-term commitment. It’s the fi rst temporary<br />

KMS STYLECOLOR BENEFITS:<br />

• FLEXIBLE ON/OFF SPRAY-ON COLOUR<br />

• INTUITIVE AND EASY TO USE<br />

• BROAD VARIETY OF CONTEMPORARY AND<br />

MODERATE STYLE TONES<br />

• ACCENTUATES AND ENHANCES YOUR<br />

CLIENTS STYLES<br />

• GUARANTEES EVEN RESULTS ON BOTH<br />

DARKER AND LIGHTER HAIR TONES<br />

• WASHES OFF EASILY WITH SHAMPOO ONLY<br />

WATER<br />

PROOF<br />

AND PILLOW<br />

FRIENDLY!<br />

spray-on colour by KMS and is designed to boost<br />

creative freedom and push boundaries. Easy to apply and<br />

easy to remove, the fl exible spray provides temporary<br />

colour that is waterproof and pillow-friendly. Nine<br />

contemporary and moderate tones, including the latest<br />

fashionable and matte metallic colours, guarantee even<br />

results on both darker and lighter hair tones, providing<br />

fl exible ways to accentuate individual styles.<br />

But how does it manage to create vivid colour on all<br />

hair tones? A unique polymer complex, with a blend of<br />

pigments, evenly adheres to the hair’s surface and builds<br />

a fl exible ultra-thin fi lm to guarantee even results on both<br />

lighter and darker hair tones, as well as a movable fi nish.<br />

NO COMMITMENT. NO RULES. UNLIMITED POTENTIAL FOR PERSONAL EXPRESSION.<br />

THAT’S KMS STYLECOLOR.<br />

WIN IT!<br />

We’ve got a KMS<br />

STYLECOLOR set to give away,<br />

worth £207! To enter, follow<br />

@creativeheadmag and @kmshairuk<br />

on Instagram, like our post promoting<br />

KMS STYLECOLOR, tagging two<br />

friends you think would be interested<br />

in the range. Competition opens<br />

11 <strong>September</strong> and closes on<br />

30 <strong>September</strong>, 11.59pm


KASIA’S STYLE EQUATION<br />

Her look is all about making a statement, featuring KMS<br />

STYLECOLOR Stone Wash Denim, a little bit of Smoky Lilac<br />

through the ends and Frosted Brown to darken the roots<br />

CREATIVE HEAD ADVERTORIAL


SPONTANEOUS.<br />

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BO’S STYLE EQUATION<br />

Her look features KMS STYLECOLOR Frosted Brown to darken the<br />

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Help your clients express themselves with<br />

KMS STYLECOLOR. To find out more, call<br />

0330 1239530 or visit kmshair.com #kmshair


#BusinessEdit<br />

Changes to chair<br />

renting law?<br />

POTENTIAL CHANGES TO self-employment law<br />

could have far-reaching consequences for chair<br />

renting in the hairdressing industry, warns Hilary<br />

Hall, chief executive of the NHF.<br />

The rapid growth of self-employment in the<br />

new ‘gig economy’ prompted the government<br />

to take a close look at who can be classified as<br />

genuinely self-employed.<br />

Many gig workers feel they should be classed<br />

as workers or employees and therefore entitled<br />

to benefits such as holiday pay and the National<br />

Minimum Wage.<br />

More than two-thirds of the 400 salons who<br />

responded to an NHF survey earlier this year<br />

called for clear rules that small businesses can<br />

easily understand. “No decisions have yet been<br />

made,” says Hilary. “In the meantime, ensure you<br />

have watertight renting agreements in place and<br />

stick to them. The NHF will continue to monitor<br />

this and keep members informed.”<br />

DOUBLE WIN FOR<br />

NHF AT TAF AWARDS<br />

THE NHF SCOOPED two hotly contested<br />

prizes at this year’s Trade Association Forum<br />

(TAF) Best Practice Awards. A GDPR toolkit<br />

for NHF members (nhf.info/gdpready) won<br />

a special Outstanding Member Resource<br />

Award, while the Outstanding Contribution<br />

Award went to the NHF’s director of<br />

membership, Tina Beaumont-Goddard, in<br />

recognition of her 30 years of service.<br />

Hilary Hall, chief executive of the NHF,<br />

says: “Members have downloaded our GDPR<br />

resources more than 4,000 times and we have<br />

been overwhelmed by the positive feedback.”<br />

Hilary added: “We’re so proud of what Tina<br />

has achieved in her 30-year career, so it was<br />

fantastic to see her dedication to the hair,<br />

barbering and beauty industry rewarded.”<br />

DEBIT CARDS OVERTAKE<br />

CASH PAYMENTS<br />

THERE WERE MORE debit card payments than cash payments in 2017,<br />

according to a recent report from UK Finance, a trade association representing<br />

the UK finance and banking industry. A financial first for the UK, the study also<br />

revealed almost two-thirds of Britons now use contactless payments, with the<br />

number of transactions increasing by an amazing 97 per cent to 5.6 billion.<br />

“Contactless payments are a fast and secure way to make payments, usually of<br />

£30 or under,” explains Hilary Hall, chief executive of the NHF. “It’s a convenient<br />

option for salon clients who want to buy retail products or pay for lower-cost<br />

services. The fees for processing contactless payments are the same as for chip<br />

and pin methods, so you won’t be left out of pocket, and your clients can be<br />

assured that payments are processed through the same secure networks.”<br />

Two-in-one payment terminals are available that accept both contactless and<br />

traditional chip and pin payment methods. “Speak to your supplier to find out<br />

more,” says Hilary. “Especially as it’s expected that your card payment machine<br />

will have to accept contactless payments by January 2020.”<br />

However, the NHF warned not to give up on cash just yet. Hilary adds: “UK<br />

Finance predicts that by 2027 cash will still be the second most frequently<br />

used payment method in this country. The key is to offer a choice of payment<br />

methods to suit all your clients.<br />

“And don’t forget that a new law introduced in January this year means you<br />

can no longer charge clients extra for paying by credit card, debit card or via<br />

methods such as PayPal.”<br />

FREE CHILDCARE FOR FOSTER PARENTS<br />

DO YOU HAVE foster parents working in your salon? From this month in<br />

England only, they will be entitled to receive a total of 30 hours free childcare for<br />

three and four year olds. “This enables foster parents to take up the additional<br />

15 hours of free childcare already available to other working parents in England<br />

since last <strong>September</strong>,” says the NHF’s Hilary Hall. All three and four year olds<br />

in England (schemes vary in Scotland, Wales and Northern Ireland) get 15<br />

hours a week (570 hours a year) of free early education or childcare, whether<br />

or not parents are working. Up to 30 hours free childcare is available to eligible<br />

working parents.<br />

CREATIVE HEAD<br />

35


#BusinessEdit<br />

BUSINESS BUILDER TEACH<br />

Create, boost and maintain vivid colour<br />

with Celeb Luxury’s fantastic new range of<br />

Viral Hybrid Colorditioners with BondFix<br />

(yes, that’s a colour and bond rebuilder in<br />

one), exclusive to Salon Services online<br />

and in store. These colourful products<br />

make great add-on items, perfect for a<br />

salon’s retail area and can help rebuild,<br />

hydrate and heal your clients’ hair. They<br />

make the perfect partner to Celeb Luxury’s<br />

Viral Colorwash.<br />

ME!<br />

Get to grips with plaiting and<br />

offer your clients something a<br />

bit different with the Training<br />

Solutions Plaits, Plats & More<br />

Platz and Celebrity<br />

Style Course (£81 exc.<br />

VAT). Suitable for<br />

beginners, this course<br />

is great for hair and<br />

beauty students<br />

starting their<br />

training this autumn<br />

and will teach them<br />

how to create the latest<br />

red carpet-styles that<br />

incorporate an array of<br />

stunning, on-trend plaits<br />

and braids – perfect for<br />

party and prom looks.<br />

ASK ME<br />

ANYTHING<br />

THERE ARE EXPERTS INSIDE<br />

EVERY BRANCH OF SALON<br />

SERVICES WITH KNOWLEDGE<br />

TO SHARE, SO JUST ASK!<br />

All prices listed are exclusive of VAT<br />

THE SERVICE STATION<br />

In association with<br />

Innovative launches, expert advice and business<br />

boosting ideas – drop in and feel the buzz!<br />

ON RIGHT NOW<br />

Last year, Guy Tang released his<br />

exciting new customisable colour<br />

line, #MyDentity, which allows<br />

stylists to recreate some of the<br />

hottest colour trends, as well<br />

as more natural and wearable<br />

looks. This month sees the<br />

launch of a second wave of<br />

#MyDentity shades – from<br />

midnight blues to ash greys and<br />

subtle beiges to fiery coppers –<br />

meaning salons can now create<br />

even more of Tang’s signature<br />

looks for clients. Available<br />

exclusively from Salon<br />

Services online and in store.<br />

WELL-GROOMED<br />

BUYS FOR THE BOYS AT<br />

The next generation of<br />

professional clippers<br />

from Proxelli are now<br />

available exclusively at<br />

Salon Services. Both<br />

the Proxelli NOAM and<br />

Proxelli ZANO clippers<br />

are lightweight and<br />

agile, featuring the<br />

latest in blade<br />

technology and<br />

an adjustment<br />

mechanism for<br />

four precise<br />

cutting lengths.<br />

Nicola Yarwood, manager<br />

of the Blackpool Salon<br />

Services store<br />

Q: What advice would<br />

you give to hair and<br />

beauty students starting<br />

out and what are the key<br />

tools you recommend<br />

they invest in?<br />

A: Do your research<br />

and make sure you<br />

know what being a<br />

hairdresser really<br />

entails. If you have a<br />

passion and drive for it,<br />

you can go far! Where<br />

equipment is concerned,<br />

don’t underestimate the<br />

importance of investing<br />

in high quality tools like<br />

scissors. There’s no ‘one<br />

size fits all’, so consider the<br />

type of cutting style you<br />

practice most frequently,<br />

to identify the blade and<br />

shape best suited to your<br />

technique. Test how they<br />

feel in your hand – are<br />

they lightweight and<br />

comfortable to hold? These<br />

are the tools of your trade,<br />

so it’s worth investing<br />

the time and money in<br />

selecting the right pieces.<br />

FOR ADVICE ON HOW TO BUILD YOUR BUSINESS, CALL 0330 1231907 OR VISIT SALON-SERVICES.COM<br />

36<br />

CREATIVE HEAD


B A C K<br />

T O T H E<br />

F U T U R E<br />

ADORED FOR HER PHOTOGRAPHIC COLLECTIONS, HOW HAS INSTAGRAM AND DIGITAL MEDIA<br />

IMPACTED THE ICONIC ANTOINETTE BEENDERS? IN AN EXCLUSIVE INTERVIEW WITH CREATIVE<br />

HEAD, SHE TALKS ABOUT CREATIVITY AND SHOOTING, AND LOOKS AT SOME OF HER FAVOURITE<br />

IMAGERY FROM ACROSS THE YEARS…<br />

38<br />

CREATIVE HEAD


All imagery courtesy of Instagram/antoinettebeenders<br />

TO PREFACE, WE would like to make it clear that we had no<br />

intention to trap the wonderful Antoinette Beenders, Aveda’s<br />

Dutch-born global creative director, in a studio and make her<br />

cry. It just sort of… happened.<br />

During a brief layover to Milan (where she was due to<br />

work with Stella McCartney), Creative HEAD had the chance<br />

to discuss her career, and how the pace of technology has<br />

impacted her creativity and inspiration. It should have been<br />

safe, right?<br />

The industry has morphed beyond recognition since her<br />

early days in hairdressing. “Ah, the old days – also known<br />

as last year,” she says with a laugh. It’s true, the industry is<br />

hurtling along, and it’s a very different landscape from ’90s<br />

London in which she made her name.<br />

Known for her detailed artistic direction and holistic<br />

approach, particularly when it comes to shoots, Antoinette<br />

has been surprisingly au fait with the digital revolution:<br />

“It’s just a different type of storytelling. I came back from<br />

a 10-day shoot and we took 129 pictures. You didn’t do that<br />

before, but now it’s in so many more mediums.”<br />

With Instagram the ultimate behind-the-scenes gateway,<br />

MY TOP FIVE MOMENTS<br />

This is very in-your-face and punchy.<br />

I conceptualised an asymmetric fringe<br />

while keeping everything else in the<br />

photo symmetrical. I find it fascinating.<br />

I shot this with photographer Miguel<br />

Reveriego – one of my first with him.<br />

The Marcel wave is such a technically<br />

challenging thing to do, it’s a dying skill.<br />

Hairdressing is all about the craft, yet<br />

very few people know how to do it. I love<br />

this picture – it was the first image I did<br />

for Aveda at Christmas and it’s timeless.<br />

she’s found that once you can sift through the unwanted<br />

bulk, “you can tap into inspiration anywhere in the world,<br />

at any time of day.”<br />

Her arrival in London, just as the UK tumbled into a<br />

recession at the turn of the ’90s, proved to be the perfect<br />

time for Antoinette to break into the industry. Recalling her<br />

early days in the capital is the topic that brought unexpected<br />

emotion bubbling to the surface. “London is my spiritual<br />

home. I didn’t speak the language, but I wanted to make<br />

a career in hairdressing. It took a long time to get in with<br />

the British hairdressers, but I was supported and lifted.<br />

I became part of England.” As she laughs away her tears,<br />

she pauses before concluding, “London had a tremendous<br />

impact on my life, probably more than I realised.”<br />

Looking back on her expansive career, what does she<br />

see the future bringing for creative hairdressers? “It’s<br />

back to the future,” she says. “With the world going so fast,<br />

people don’t know the basics anymore. It’s what British<br />

hairdressing was built on, where it’s the client in your chair<br />

who is going to decide if you have bread on the table.”<br />

Beautifully said, Antoinette.<br />

VISIT @creativeheadmag on Instagram for<br />

an exclusive, quick-fire Q&A with Antoinette!<br />

This was an award-winner, and it was<br />

shot on Polaroid. There were only really<br />

two photographers doing that then. And<br />

the hairpiece was a bit of leftover wig!<br />

Put a mask in front of it and that was it.<br />

Boom – the power of images.<br />

This one I<br />

remember; this was<br />

the launch of Aveda<br />

Control Force Hairspray.<br />

I helped create that<br />

hairspray, and the<br />

whole idea was the hair<br />

needed to hold like a<br />

rock. The model is now<br />

a blogger for Vogue – she<br />

was an influencer before<br />

there were influencers.<br />

I’ve known Daisy<br />

Lowe since she was 15<br />

– she’s walked in hair<br />

shows for me and I’m<br />

always so impressed<br />

with her. This was taken<br />

when she was 17. People<br />

wanted heroin chic,<br />

they always thought she<br />

was too big, but I knew<br />

she was just a beautiful<br />

young woman.<br />

CREATIVE HEAD<br />

39


REVEALED!<br />

<strong>2018</strong> MOST<br />

WANTED<br />

WINNERS<br />

NAMED!<br />

NEW<br />

IT LIST<br />

VICTORS<br />

SEEN!<br />

SUPERSTAR<br />

GUEST LIST<br />

ONLINE NOW!<br />

Winners, pictures and all the gossip from Grand Final night<br />

exclusively at creativeheadmag.com


...NEXT MONTH!<br />

SPECIAL 72-PAGE MOST WANTED AND THE IT LIST SOUVENIR SUPPLEMENT –<br />

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<strong>2018</strong><br />

event


RETURN HAIR TO<br />

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Do not use within one week of a colour or keratin service.


Natural<br />

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CLIENTS’ HAIR IN NEED OF SOME POST-HOLIDAY HELP? OFFER THEM<br />

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NEW ADDITION<br />

One in three women suffer from dry, unruly hair.* Whether it’s from blow-drying, straightening or too<br />

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NATURAL FORMULA; PROFESSIONAL RESULT<br />

Between 80 and 99 per cent of ingredients in Source Essentielle are of natural origin, with flowers and<br />

leaves suspended in each shampoo.<br />

TRANSPARENT<br />

It's free from silicone (for a natural hair feel), as well as sulphates, parabens and synthetic fragrances.<br />

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Eco-designed bottles hold a maximum amount of product in a minimal amount of plastic. This<br />

means the bottles can be beautifully and efficiently stacked for display. They̓re a transport optimised,<br />

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*L’Oréal CMI Haircare U&A Study 2017, UK Women aged 16+ (n=1258)<br />

44<br />

CREATIVE HEAD


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CREATIVE HEAD ADVERTORIAL<br />

CREATIVE HEAD<br />

45


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48<br />

CREATIVE HEAD


– attracting new clients to your salon at each<br />

end of the age spectrum.<br />

But perhaps the most exciting reason<br />

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all hair types, and Color Gels Lacquers were<br />

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shades. This means that when you touch up<br />

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What’s more, because of this perfect liquid<br />

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Think rich, transitional sombré with a deep<br />

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New Redken Color Gels Lacquers is an<br />

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CREATIVE HEAD<br />

49


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CREATIVE HEAD ADVERTORIAL<br />

BEFORE<br />

AFTER<br />

COOLER<br />

THAN COOL<br />

RED AND ORANGE TONES BE GONE WITH<br />

FUDGE PROFESSIONAL COOL BRUNETTE<br />

After just one wash, brunette hair is:<br />

• 85 per cent stronger<br />

• Toned and repaired<br />

• Damage-free, thanks to Opti-PLEX technology<br />

• Cooler, deeper and stronger<br />

• Free of red and orange tones<br />

COOL BRUNETTE<br />

BLUE-TONING<br />

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Cool Brunette Shampoo is<br />

sulphate-free and contains<br />

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penetrates deep into the<br />

hair’s core to reconstruct<br />

bonds, as well as weightlessly<br />

smoothing the cuticle.<br />

COOL BRUNETTE<br />

BLUE-TONING<br />

CONDITIONER<br />

For hair that’s cooler, deeper<br />

and stronger – this sulphatefree<br />

conditioner is what you<br />

need! A dual-force conditioner,<br />

it contains max-strength blue<br />

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hair, while the Opti-PLEX<br />

technology penetrates deep<br />

into the hair’s core.


BEFORE<br />

AFTER<br />

CLEAN<br />

MACHINE<br />

HELP YOUR CLIENTS BE<br />

THEIR BRIGHTEST BLONDE<br />

WITH FUDGE PROFESSIONAL<br />

CLEAN BLONDE<br />

After just one wash, blonde hair is:<br />

• 90 per cent stronger<br />

• Dramatically smoother and softer<br />

• Damage-free, thanks to Opti-PLEX Technology<br />

• Left clean and white, with no brassy tones<br />

CLEAN BLONDE<br />

DAMAGE REWIND<br />

SHAMPOO<br />

A dual-force, sulphate-free<br />

shampoo that contains Fudge<br />

Professional’s max-strength<br />

violet micro-pigments, this<br />

shampoo instantly knocks out<br />

brassy tones, while the Opti-<br />

PLEX technology penetrates<br />

deep into the hair’s core to<br />

reconstruct bonds as well as<br />

smooth the cuticle.<br />

CLEAN BLONDE<br />

DAMAGE REWIND<br />

CONDITIONER<br />

For hair that’s blonder and<br />

stronger this sulphate-free<br />

conditioner is what you need.<br />

It also contains max-strength<br />

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out brassy tones, while Opti-<br />

PLEX technology reconstructs<br />

bonds and the HairGuard<br />

complex targets cuticles to seal<br />

them shut in just one wash.<br />

CLEAN BLONDE TONING SHAMPOO<br />

Same great formula, new fragrance. That’s it! Instantly removes yellow<br />

tones from blonde hair with hydrating guarana.


BEFORE<br />

AFTER<br />

CREATIVE HEAD ADVERTORIAL<br />

KEEP CALM<br />

AND IN<br />

CONTROL<br />

GET DAMAGE UNDER CONTROL AND<br />

KEEP COLOUR LOCKED IN WITH DAMAGE<br />

REWIND BY FUDGE PROFESSIONAL<br />

After just one wash, hair is:<br />

• 90 per cent stronger<br />

• Dramatically smoother and softer; cuticles are sealed<br />

• Repaired, thanks to Opti-PLEX technology<br />

• Colour-locked for up to 30 washes<br />

DAMAGE REWIND<br />

RECONSTRUCTING<br />

SHAMPOO<br />

Got a hair SOS emergency?<br />

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Opti-PLEX technology<br />

penetrates deep into the hair’s<br />

core to reconstruct bonds.<br />

WHAT IS<br />

HAIRGUARD?<br />

The more damaged and<br />

brittle the hair, the rougher<br />

the cuticle. HairGuard<br />

works to fill and smooth<br />

all those nasty gaps,<br />

helping hair back<br />

to its original<br />

condition<br />

DAMAGE REWIND<br />

RECONSTRUCTING<br />

CONDITIONER<br />

Stop damage in its tracks with<br />

Fudge Professional’s advanced,<br />

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Conditioner. Opti-PLEX<br />

technology reconstructs bonds<br />

throughout the hair, while<br />

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complex targets cuticles and<br />

seals them shut in one wash.


BEFORE<br />

AFTER<br />

BIGGER<br />

IS<br />

BETTER<br />

BULK UP YOUR CLIENT’S<br />

BODY FOR DOUBLE THE<br />

BOUNCE WITH FUDGE<br />

PROFESSIONAL XPANDER<br />

After just one wash, hair is:<br />

• Density is increased by 180 per cent<br />

• 85 per cent stronger<br />

• Detoxified<br />

• Voluminous with weightless body<br />

XPANDER GELÉE<br />

SHAMPOO<br />

Fudge Professional’s<br />

Xpander Gelée Shampoo is<br />

sulphate-free and leaves hair<br />

instantly airy and volumised,<br />

all day long. It’s infused with<br />

caffeine and ginseng to help<br />

stimulate scalp and hair follicle<br />

growth, while Opti-PLEX<br />

technology strengthens the<br />

hair from the inside out for<br />

touchably soft fullness.<br />

XPANDER WHIP<br />

CONDITIONER<br />

The sulphate-free Xpander<br />

Whip Conditioner creates 180<br />

per cent visibly thicker, denser<br />

hair with style that lasts all day.<br />

It’s infused with Fiber-Dense<br />

technology that coats each<br />

strand to boost volume without<br />

the frizz, while Opti-PLEX<br />

technology strengthens the<br />

hair from the inside out for<br />

touchably soft, lustrous hair.


BEFORE<br />

AFTER<br />

CREATIVE HEAD ADVERTORIAL<br />

LET THE<br />

LIGHT IN<br />

HYDRATE AND ILLUMINATE WITH<br />

FUDGE PROFESSIONAL LUMINIZER<br />

After just one wash, hair is:<br />

• Illuminated with lightweight micellar oil complex<br />

• 85 per cent stronger with double the shine<br />

• Hydrated for up to 48 hours<br />

• Soft and smooth thanks to Smoothing-Swish technology<br />

• Colour-locked for up to 30 washes<br />

LUMINIZER<br />

MOISTURE BOOST<br />

SHAMPOO<br />

Fudge Professional’s Luminizer<br />

Moisture Boost Shampoo is<br />

sulphate-free and specially<br />

formulated with featherlight<br />

micellar oil complex that gently<br />

cleanses, moisturises and<br />

illuminates each strand, while<br />

the Opti-PLEX technology<br />

strengthens hair from the inside<br />

out for contoured perfection.<br />

LUMINIZER<br />

WEIGHTLESS<br />

CONDITIONER<br />

Sulphate-free Fudge<br />

Professional’s Luminizer<br />

Weightless Conditioner<br />

contains superior Smoothing-<br />

Swish technology that binds<br />

to each strand of hair to keep<br />

hair soft, full of life and<br />

frizz-free for 48 hours, while<br />

Opti-PLEX strengthens the<br />

hair for contoured perfection.


Dare to care with Fudge Professional’s<br />

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Raccoon International<br />

52<br />

CREATIVE HEAD


Shake<br />

it off<br />

Expensive, damaging, full of rogue traders – hair extensions<br />

would very much like to shake off this narrative. How can<br />

salons restore the reputation of the service?<br />

THERE’S NOTHING MORE frustrating than knowing<br />

you can offer a quality service and being scuppered<br />

by something beyond your control. In terms of hair,<br />

few services have developed a worse reputation than<br />

extensions. From its associations with looking fake to<br />

stories in magazines about hair being ripped out by<br />

poor fittings, it’s little wonder that salons are hesitant<br />

to invest and new clients are wary of committing.<br />

Yet for all this, extensions can make a fantastic<br />

investment opportunity to really grow your salon<br />

services. Even with revolutionary fitting techniques,<br />

client numbers are still lagging behind. Are salons<br />

guilty of failing to promote the fact that with a huge<br />

variety of options to choose from, extensions are<br />

worth trying? Here are a few ways to reframe those<br />

negative connotations into positive selling points.<br />

One size doesn’t fit all<br />

With more application options and advanced aftercare<br />

products than ever before, you would think that<br />

extensions should be as widely advertised as colour<br />

treatments. Whether it’s adding length to styles as<br />

they grow out, creating bleach-free colour or giving<br />

the impression of healthy volume, their versatility<br />

means there is something for everyone – and that’s<br />

not even counting the many different application<br />

methods. Tapes, rings, bonds, clip-ins… a savvy stylist<br />

can match the perfect extensions to solve just about<br />

any hair woe.<br />

“Extensions have the potential to achieve<br />

mainstream popularity in modern-minded salons,”<br />

insists Dawn Reilly, marketing director of Balmain<br />

Paris Hair Couture. “It’s all about positioning the<br />

service correctly. Seventy per cent of women in the<br />

UK have fine hair and clients are looking to their<br />

hairstylist for a boost. Blow-drying and volumeincreasing<br />

product systems are the default go-to<br />

options, but are only effective between washes.”<br />

In this sense, the way extensions are offered also<br />

needs a revamp. There’s no need to try and suss out<br />

whether clients are ‘the type’ to have extensions.<br />

“There no longer exists an identifiable ‘hair extension<br />

persona’,” explains Nikki Martes, creative director<br />

of CrownCouture in Edinburgh. “My own client base<br />

varies from the age of 16 to 70, all having extensions<br />

fitted for various reasons.”<br />

In Didsbury, Manchester, you’ll find Angela Mason<br />

Hair Extensions Salon, which has just unveiled a clipin<br />

parlour for clients. For Angela, it was key to stand<br />

out in an area saturated with salons. “As well as being<br />

my brand name, I felt having the word ‘extensions’<br />

meant people knew we were something different,”<br />

she explains. “More people now recognise how<br />

diverse extensions can be.”<br />

Changing how you offer the service can open<br />

up your customer base in surprising ways. Dawn<br />

suggests that rather than having an extensions<br />

pricing section within your service menu, add each<br />

option to the relevant category instead – from long<br />

hair styling to colour and hair-ups. You’re normalising<br />

the service and removing the fear factor. Be upfront<br />

with costs and always offer a starting price.<br />

CREATIVE HEAD<br />

53


#Extensions<br />

Great Lengths<br />

Great Lengths<br />

Everyone’s an expert… except they’re not<br />

Great Lengths<br />

If you can clip in a head of extensions in seconds, surely individual<br />

sections and tape styles are the same? They seem so simple to<br />

apply, but there is an extremely high degree of skill involved in<br />

terms of placement and weight distribution. This hasn’t stopped<br />

amateurs and even clients from attempting to recreate the looks<br />

at home, aided by rogue traders and cost-cutters – and it has<br />

ultimately affected the sector’s reputation. So how can salons<br />

showcase to the public the importance and quality of their training?<br />

“Adding enhancements to hair needs to be done right,” says<br />

Louise Jenkins, creative manager for Great Lengths UK and<br />

Ireland. “If the fitting does not take into consideration key technical<br />

points, such as the weight of the extension on the natural hair, the<br />

placement patterns, the bond size and distance from the scalp, it<br />

could potentially have some devastating effects. Education is key to<br />

understanding how to customise extensions to make sure they are<br />

suitable for a client’s hair.”<br />

Charlotte Boyes, owner and manager of The HIVE in Leeds, says:<br />

“It’s all about application for me – anyone can create lush waves<br />

for the perfect picture, but I want to see how neat your sections are,<br />

what attachment you use for the client’s hair type. You need to be<br />

trained in multiple methods. With a brand like Hairdreams you get<br />

all of these in one place, with the confidence of being a certified<br />

fully trained extensions stylist – because to get Hairdreams hair you<br />

have to be trained. This keeps the brand exclusive, and the service<br />

standards high for your clients.”<br />

For Victoria Lynch, founder of Remi Cachet, being endorsed by<br />

Habia was a vital aspect of training development. “It assures our<br />

trainees that the course they have chosen is of a high standard,”<br />

she explains. “We see so many stylists who have taken short, multimethod<br />

courses and ultimately have insufficient knowledge and<br />

practice to set them up properly. Our courses take staff through one<br />

method at a time over two days, to thoroughly prepare them. With<br />

at least a day spend on practical applications, they then work on a<br />

case study to get their certification. This arms the extensions stylist<br />

with the skills to operate a professional extensions service.”<br />

54<br />

CREATIVE HEAD


TRADE<br />

ACCOUNTS<br />

APPLY AT<br />

REMICACHET.COM<br />

FORM A DEEPER BOND<br />

WITH YOUR HAIR<br />

PRE BONDED - WEFTS - CLIP-INS - TAPE - HAIR PIECES<br />

Indian, Russian-Mongolian & Chinese Hair<br />

#GorgeousHairIsAChoice<br />

Ask your #RCStylist<br />

remicachet.com


#Extensions<br />

Beware fake news!<br />

The belief that extensions will always look obvious is<br />

completely unfounded. Careful colour-matching and<br />

investing in quality products will leave clients with a<br />

mane of hair indistinguishable from their own. The rising<br />

popularity of tape extensions is testament to this; chunky<br />

wefts are now (thankfully) a thing of the past. Mini tapes<br />

sit flat against the scalp, subtly offering the volume and<br />

length exactly where clients want it.<br />

“With tapes there is less tension on the hair,” notes<br />

Giovanni De Gesu, stylist at Salon Sloane in Chelsea, who<br />

uses Beauty Works. “You can’t feel them and can sleep on<br />

them without discomfort. The beauty of tapes is that they<br />

can be added to partial areas of the hair. They are also great<br />

for helping to grow out a bad haircut, growing out layers,<br />

broken or damaged hair.” Smaller applications in the form<br />

of keratin bonds have also evolved, to allow for minute,<br />

delicate additions, which are invisible to the eye.<br />

Now that celebrities are (finally) opening up about<br />

wearing hairpieces – from Kylie Jenner’s wig-hopping to<br />

Chrissy Teigen snapchatting about her extensions – people<br />

are beginning to realise that they can look effortless and<br />

real. Capitalising on the trends also allows you to build<br />

a reputation for your stylists’ skills, and keep clients<br />

returning long after the buzz has blown over.<br />

Raccoon International<br />

Raccoon International<br />

Damage limitation<br />

Faced with bad dye jobs or easily breakable strands, careful<br />

placements of extensions can actually help to give hair the<br />

chance to recover and grow underneath. Many clients find<br />

that their thicker hair means they’re less inclined to use<br />

heated styling tools, which also gives it a chance to recover<br />

from daily damage.<br />

Extensions can actually be the perfect choice for clients<br />

who might have colour sensitivities or allergies, too. If your<br />

clients are more worried about heat-bonded options, let<br />

them know that there’s so many more options to choose<br />

from – i-rings and mini tapes are ideal opening gambits for<br />

nervous customers. Prostyles is a pioneer in high-quality<br />

synthetic hair, which is fitted using a simple braid and<br />

wrap technique. “One of the biggest plus points of ProHair<br />

fibre is that it’s less than half the weight of human hair,<br />

making it a perfect product for women suffering from hair<br />

loss,” explains lead trainer, Lara Regan.<br />

Claire Culverwell, salon manager of The Hair Business<br />

in Cowbridge, Glamorgan, uses Hairdreams and adds: “As<br />

long as you have the right salon, product, consultation and<br />

the right application, extensions won’t be damaging.”<br />

In fact, even the most delicate strands can benefit from<br />

extensions. Raccoon International’s creative director,<br />

Andrew Barton, points to the brand’s Hair in Recovery<br />

service for people suffering from hair loss or fine hair.<br />

“The application of Racoon’s Luxe Bonds means those<br />

affected can be given an excellent style to help regain<br />

confidence,” he explains. “And its bonding and application<br />

systems are trichologist-approved as not damaging to hair.”<br />

56<br />

CREATIVE HEAD


#Extensions<br />

Hairdreams<br />

Hairdreams<br />

It’s not all high maintenance<br />

Extensions are a commitment, there’s no way around it.<br />

From the cost to the extra maintenance, it’s seen as<br />

an uphill battle by some. Yet the same issues don’t<br />

seem to be hindering the boom in colour services.<br />

It’s all about how you sell it, recommending the right<br />

options and fittings for the client’s lifestyle and<br />

needs. Emphasising the flexibility of extensions<br />

for clients makes the extra work seem like less of a<br />

chore. Andrew O’Leary, who uses Great Lengths at<br />

Lockonego in London, stresses that making sure<br />

client aftercare is prioritised keeps many complaints<br />

at bay. “Extensions aren’t bad for the hair, but<br />

clients not maintaining them properly can cause<br />

slight bald patches when they pull them out from the<br />

root. As long as they are looked after and brushed<br />

every day they can avoid matting.”<br />

Aftercare can be portrayed as simple as any other<br />

salon service. If you frame it in a similar manner to<br />

your post-colour care, you’ll soon see the specialist<br />

products fly off the shelves. Give your clients detailed<br />

maintenance plans and be sure to schedule regular checkins<br />

to monitor their progress.<br />

Sarah McKenna, founder and director of Vixen & Blush<br />

salons in London, has seen a huge uptick in sales from extension<br />

work. “To reassure new clients we offer a free, in-depth consultation that<br />

includes test pieces of hair being fitted to wear for a week or so to make sure<br />

they have a clear idea of what having extensions feels like.”<br />

The maxim ‘knowledge is power’ holds true in this situation – the more<br />

the client knows about the process the more comfortable they feel. “If a<br />

client has an issue we ask that they visit the salon immediately and we book<br />

in a check-up appointment,” explains Sarah. “Usually it is something small<br />

and seeing the client in person is the most practical way to offer a solution and<br />

to allay any fears they may have. We do not offer advice or solutions on the phone as<br />

many times the client finds it hard to accurately describe their issue and we may end up<br />

offering poor advice.”<br />

58


YOU WERE BORN<br />

to shine<br />

AND HAVE<br />

fabulous hair<br />

THE PROFESSIONAL’S CHOICE FOR PREMIUM QUALITY HAIR EXTENSIONS<br />

W W W . R A C O O N I N T E R N A T I O N A L . C O M


#Extensions<br />

Breaking<br />

the mould<br />

Innovations from the<br />

world of extensions<br />

Remi Cachet<br />

A question of ethics<br />

Our disposable culture and increasingly short-lived patience is another<br />

reason we’re seeing the rise in hair extensions. People don’t want to wait<br />

for their hair to grow out, preferring a quick fix instead. But with this<br />

comes the other side of the coin – the eco-conscious are concerned about<br />

the after-effects of consuming and discarding hair like this – even before<br />

you account for the ethical implications of extensions. It’s difficult to trace<br />

much of the hair on the market and a lack of global standards hinders<br />

brands from being able to provide the service many of them wish to.<br />

CrownCouture’s Nikki knows that this is an issue for many clients.<br />

“It is important to understand your hair supply so you can confidently<br />

reassure your client about any questions raised regarding ethical issues,”<br />

she explains. “Most hair suppliers will state the origin of their hair and how<br />

ethical their collecting procedures are. When sourcing your hair extensions,<br />

it is beneficial to buy hair that can be reinstalled through multiple fittings.<br />

If the hair you are using is good quality, it can be refitted several times,<br />

cutting down cost to the client and also hair wastage.”<br />

It’s a case of doing your homework; look into brands and consider how<br />

their business model breaks down. If it seems too good to be true, it often<br />

is – virgin Remy hair is certainly difficult to properly source and the price<br />

should reflect that. Remy NY is looking to break the cycle of untraceable<br />

hair trading with transparency and fair trade pricing for donors. Owner Dan<br />

Choi travels across Vietnam paying four a fair price for hair.<br />

And what happens to hair after it’s been used is important, too. Remi<br />

Cachet has teamed up with ecological charity Matter of Trust for a hair<br />

recycling scheme. It will accept all extensions, weaving them into ‘hair<br />

mats’ that can protect the environment from oil spills. And used Great<br />

Lengths extensions can be donated to The Little Princess Trust to be made<br />

into wigs for children undergoing cancer treatments.<br />

While it’s undoubtedly the most realistic, should your clients dislike the<br />

idea of having human hair fitted then take the time to research synthetic<br />

options. “The synthetic Prostyles ProHair shades are physically blended<br />

together in a way reminiscent of how wig makers have mixed hair for<br />

centuries – strand by strand,” Lara adds. “This gives the stylist the ability<br />

to create an accurate, bespoke colour match, meaning that synthetic hair<br />

can often look much more convincing than the real thing.”<br />

LASER PRECISION<br />

The Laserbeamer Nano from Hairdreams<br />

applies nano bonds at the touch of a button,<br />

allowing you to apply a whole head of hair in<br />

just an hour. The bonding technology leaves<br />

nylon polymer-based bonds movable and flat,<br />

allowing them to last up to six months.<br />

hairdreams.com<br />

SOUND OF SCIENCE<br />

The Ultrasonic Touch Machine from Great<br />

Lengths is the latest evolution in cold fusion<br />

application, and with its new Xtreme coating<br />

technology, up to 10,000 applications are now<br />

possible without having to change the tips.<br />

It’s also available in nine different colours so<br />

you can personalise it to your salon…<br />

greatlengths.co.uk<br />

SPEED GUN<br />

Thirty-five seconds is all it takes for the<br />

Balmain Paris Hair Couture Système Volume<br />

to apply five 100 per cent human hair<br />

extensions, so you really can fit a full head<br />

of hair in a lunch hour!<br />

balmainhair.co.uk<br />

60<br />

CREATIVE HEAD


irresistible range of luxury styling, care & all things hair<br />

www.balmainhair.co.uk<br />

0800 781 0936


STRIVE<br />

TO BE<br />

UNRIVALLED<br />

TAKE YOUR PLACE AMONGST THE CRÈME DE LA CRÈME. BECOME A GREAT LENGTHS<br />

EXTENSIONIST TO UNLOCK LIMITLESS LOOKS AND CREATIVE POSSIBILITIES.<br />

Our extensions are 100% human hair. We have a global reputation for excellence and an inspiring team of expert educators.<br />

Great Lengths is in a class of its own. Don’t you want to be a part of it? Find out how you can become a<br />

Great Lengths certified stylist.<br />

GREATLENGTHSHAIR.CO.UK/BECOME-A-CERTIFIED-STYLIST<br />

ANGELO SEM<br />

EMINARA<br />

FOR GREAT LENGTH<br />

S USING<br />

DAVI<br />

NES<br />

PRODUCTS


BOHO<br />

WHEN IT COMES TO UNSTUDIED EFFORTLESSNESS, IS THERE<br />

ANY ERA THAT BEATS THE SUPER-NATURAL '70S? DYSON<br />

AMBASSADORS DYLAN BRADSHAW AND LARRY KING PROVE<br />

THE POWER AND BEAUTY OF FREE-SPIRITED STYLING<br />

DYLAN<br />

THE STRAIGHT-TALKING DUBLIN SALON OWNER IS AT<br />

THE FOREFRONT OF INNOVATIVE HAIRCARE – PERFECT<br />

CREDENTIALS FOR A DYSON AMBASSADOR!<br />

64 CREATIVE HEAD


BOOM<br />

CREATIVE HEAD PARTNERSHIP<br />

LARRY<br />

LARRY’S SALON IN SOUTH KENSINGTON<br />

WAS ONE OF THE FIRST IN THE WORLD TO<br />

BE EQUIPPED WITH THE DYSON SUPERSONIC<br />

HAIR DRYER PROFESSIONAL EDITION. “DYSON<br />

IS SUCH AN INCREDIBLE INNOVATOR AND<br />

WORKING WITH THEM IS AN HONOUR”<br />

#dysonprohair<br />

CREATIVE HEAD<br />

65


66 CREATIVE HEAD


CREATIVE HEAD PARTNERSHIP<br />

A SPRITZ OF TEXTURISING SPRAY<br />

AND THE INTELLIGENT DRYING<br />

POWER OF THE NEW DYSON<br />

SUPERSONIC PROFESSIONAL<br />

EDITION – IT TOOK LITTLE MORE<br />

TO CREATE A STUNNING SET OF<br />

LAID-BACK LOOKS, EXCLUSIVELY<br />

FOR CREATIVE HEAD<br />

Industry icons Dylan and Larry have put the new<br />

Dyson Supersonic hair dryer Professional edition<br />

through its paces – and not only are the results<br />

glowing (see overleaf), the stylist testimonials are, too.<br />

“This dryer is so different and so much better than<br />

anything else on the market,” says Larry. “From the<br />

speed of the airflow to the precision engineering of<br />

the attachments, everything has been so carefully<br />

designed to help us hair professionals create the most<br />

incredible blow-drys. It’s so compact, too – I like how<br />

you can flip it and switch it around so easily to get<br />

exactly the result you’re after.”<br />

“Dyson has reinvented the wheel,” says Dylan,<br />

“and it’s great to see them making such a difference<br />

in terms of promoting hair health. I have such belief<br />

in this brand and their dryer. To all stylists I would say,<br />

use a Supersonic for a couple of weeks and you’ll be<br />

converted, just like I was. It helps, of course, that it’s<br />

such a lovely-looking piece of kit!”<br />

REPORTAGE PHOTOGRAPHY<br />

Hikaru Funnell<br />

#dysonprohair<br />

CREATIVE HEAD<br />

67


PHOTOGRAPHY<br />

Alexander Jordan<br />

HAIR<br />

Dylan Bradshaw and<br />

Larry King for Dyson<br />

MAKE-UP<br />

Tricia Woolston<br />

FASHION<br />

Sasha Barrie<br />

68 CREATIVE HEAD


CREATIVE HEAD PARTNERSHIP<br />

EASY DOES IT<br />

LOSE YOURSELF IN EASY, BREEZY ʼ70S STYLING<br />

#dysonprohair<br />

CREATIVE HEAD<br />

69


MAN UP<br />

“It’s great to blow-dry men’s hair<br />

again,” says Dylan, who used the<br />

re-designed Concentrator – now<br />

with a wider and thinner nozzle<br />

that gives precision like no other –<br />

to shape John’s hair into the<br />

perfect ’70s flick and curled<br />

sides. “This is hair that’s<br />

believable – not too perfect, and<br />

definitely not over-cooked!”<br />

70 CREATIVE HEAD


AU NATUREL<br />

If ever there was a hashtag that so<br />

perfectly encapsulates the ̓70s trend,<br />

it’s #wokeuplikethis – gorgeous,<br />

healthy, apparently untouched hair<br />

that’s actually had quite a bit of a<br />

helping hand. “Working with the<br />

Dyson Supersonic hair dryer<br />

Professional edition is the equivalent<br />

of putting hair through an Instagram<br />

filter,” says Dylan. “Its Intelligent<br />

Heat Control keeps hair strong and<br />

healthy, with incredible shine.”<br />

Dylan used the re-engineered<br />

Smoothing Nozzle to blow-dry<br />

with a gentle touch, creating<br />

softly tumbling, nonchalant<br />

waves that aren’t too polished –<br />

yet still perfect.<br />

CREATIVE HEAD PARTNERSHIP<br />

CURL POWER<br />

With texture and curls so on-trend right now,<br />

you’ll love the new Diffuser – simulating<br />

natural drying, it helps to reduce frizz and<br />

deliver gorgeously defined curls. Just like all<br />

the Dyson Supersonic hair dryer Professional<br />

edition attachments, it is secured to the<br />

Supersonic by a powerful magnetic force,<br />

giving a secure 360-degree hold that you<br />

can rely on.<br />

#dysonprohair<br />

CREATIVE HEAD<br />

71


“This is a clean, natural look<br />

with lots of shine. I used the<br />

Dyson Supersonic hair dryer<br />

Professional edition to create<br />

direction and shape, taking her<br />

hair away from her face and<br />

creating lots of volume around<br />

the hairline”<br />

LARRY<br />

72 CREATIVE HEAD


GROOVY<br />

KIND OF<br />

LOVE<br />

The Spring/Summer 2019<br />

menswear shows might have<br />

elicited a groovy sense of déjà vu,<br />

as ’70s-inspired looks for men<br />

dominated, to decidedly cool effect.<br />

Side-parted shags at Salvatore<br />

Ferragamo, rumpled waves in<br />

Milan, and Gucci creative director<br />

Alessandro Michele’s signature<br />

lengths were heightened with a<br />

smattering of necklaces and a devilmay-care<br />

attitude. All hail the 1970s!<br />

CREATIVE HEAD PARTNERSHIP<br />

SMOOTH MOVES<br />

Be your salon’s smoothest operator. Use the Dyson<br />

Supersonic hair dryer Professional edition Smoothing<br />

Nozzle to quickly remove excess water from your<br />

client’s hair, and blow-dry smooth with a gentle touch.<br />

Meanwhile, at 3.3 metres, the new longer cable<br />

allows you to move freely around clients as you work.<br />

And with the powerful motor acoustically tuned to<br />

produce one inaudible frequency, you can blow-dry<br />

your client’s hair and continue your conversation at<br />

the same time!<br />

#dysonprohair<br />

CREATIVE HEAD<br />

73


REBEL, REBEL<br />

Hair grew out of control in the ’70s<br />

– an act of rebellion against the<br />

‘squares’ and ‘norms’, which for<br />

most people meant their parents.<br />

Here, Larry recreates the classic rock<br />

& roll look – hair high on the crown,<br />

sides blow-dried straight and smooth<br />

with those little flicks nodding at a<br />

refusal to be tamed…<br />

74 CREATIVE HEAD


CREATIVE HEAD PARTNERSHIP<br />

SHINE ON<br />

To avoid heat damage, hair should be dried<br />

quickly and gently, using the right combination<br />

of heat and airflow. The Dyson Supersonic hair<br />

dryer Professional edition delivers Intelligent Heat<br />

Control, measuring air temperature 20 times per<br />

second in order to control its patented, doublestacked<br />

heating element and avoid extreme<br />

heat. The result of all this incredible technology?<br />

Fabulously conditioned hair that reflects light<br />

evenly with dazzling shine.<br />

“Loose, unloaded,<br />

shiny hair with light,<br />

aerated texture<br />

throughout – this is<br />

stripped-back ’70s<br />

at its best”<br />

DYLAN<br />

#dysonprohair<br />

CREATIVE HEAD<br />

75


EASY BREEZY<br />

Using the new Dyson Supersonic<br />

hair dryer Professional edition, this<br />

blow-dry looks effortlessly natural,<br />

yet completely aspirational. Larry<br />

says: “There’s a real sense of ease to<br />

the glamour of this look, which sums<br />

up perfectly the ethos of this ’70s<br />

trend: low-key, low-maintenance but<br />

still glamorous.” Tip from the shoot:<br />

accent your blow-drys with curved<br />

side partings or windswept volume<br />

around the face to create a finish<br />

that’s beautifully manicured.<br />

READY FOR LIFT-OFF<br />

The Dyson Supersonic hair dryer Professional<br />

edition’s impressive Air Multiplier technology<br />

produces a high-pressure, high-velocity jet<br />

of air that’s angled at 20 degrees to deliver<br />

controlled, precise drying and styling. And if that<br />

wasn’t already enough, use the re- engineered<br />

Concentrator – now wider and thinner and with<br />

cool grip edges – to direct airflow where you<br />

need it. So you get to create lift, volume, flicks,<br />

curls and smoothness – exactly where you want<br />

them. A stylist’s dream!<br />

76 CREATIVE HEAD


CREATIVE HEAD PARTNERSHIP<br />

“I’d originally blow-dried John’s<br />

hair in a smoothed-down look<br />

[see page 74], but the fi nish I get<br />

with the Dyson Supersonic hair<br />

dryer Professional edition allows<br />

me to run my hands through<br />

afterwards and re-style easily”<br />

LARRY<br />

#dysonprohair<br />

CREATIVE HEAD<br />

77


DYSON<br />

IF YOU REFUSE TO COMPROMISE ON THE CONDITION OF<br />

YOUR CLIENT’S HAIR AS WELL AS THE STYLES YOU CREATE,<br />

THE NEW DYSON SUPERSONIC HAIR DRYER PROFESSIONAL<br />

EDITION IS FOR YOU. THIS IMPECCABLY DESIGNED DRYER<br />

IS NOT ONLY BEAUTIFUL TO LOOK AT AND EASY TO USE,<br />

IT’S POWERED BY DYSON’S FAMOUS ENGINEERING<br />

EXPERTISE TO DELIVER THE SMOOTHEST, SHINIEST, MOST<br />

PRECISE BLOW-DRYS YOU EVER CREATED – WHILE ACTUALLY<br />

IMPROVING HAIR HEALTH. WITH ITS LONGER CORD, MORE<br />

POWERFUL MAGNETIC ATTACHMENTS, A WIDER AND<br />

THINNER NOZZLE AND AN IMPROVED FILTER BUILT<br />

ESPECIALLY FOR THE DEMANDS OF A BUSY SALON, THIS<br />

NEWLY RE-ENGINEERED DYSON SUPERSONIC HAIR<br />

DRYER PROFESSIONAL EDITION IS A PREMIUM DRYER<br />

THAT MEETS YOUR NEEDS, DAY IN AND DAY OUT.<br />

78 CREATIVE HEAD


CREATIVE HEAD PARTNERSHIP<br />

Interviews, videos<br />

and more exclusive<br />

content – online now at<br />

creativeheadmag.com<br />

The Dyson Supersonic hair dryer Professional edition is available now. For an exclusive<br />

stylist price, call 0800 345 7788 or find out more at dyson.co.uk/professionalhaircare<br />

#dysonprohair<br />

CREATIVE HEAD<br />

79


80<br />

CREATIVE HEAD


DIAL<br />

IT UP<br />

“BY TAPPING INTO SOMEONE’S STRENGTHS, WE CAN CREATE SOMETHING THAT IS NATURAL,<br />

AND NOT CONTRIVED,” EXPLAINS THE FOWLER35 ART TEAM ON ITS NEW SHOOT. “IT’S THIS, WE<br />

BELIEVE, THAT MAKES SOMEONE FEEL CONFIDENT.” WE COULDN’T AGREE MORE…<br />

PHOTOGRAPHY BY LEO BORNATI<br />

CREATIVE HEAD 81


82<br />

CREATIVE HEAD


CREATIVE HEAD 83<br />

HAIR Fowler35 Art Team using L’Oréal Professionnel. STYLING Kelechi Angela Amandi. MAKE-UP Vassilis Theotokis.


Scene<br />

THE HOTTEST EVENTS EVERY MONTH – GET YOURSELF SCENE!<br />

Schwarzkopf<br />

Professional<br />

x BIG HAIR DO<br />

THIS YEAR SCHWARZKOPF PROFESSIONAL got in on the Big Hair Do action,<br />

hosting its very own exclusive shindig with 100 of its salons across the UK and<br />

Ireland. Events across the land saw stylists raising funds for charity, reinforcing their<br />

connection to the local community and, of course, sharing their knowledge. As well as<br />

demonstrating styling techniques and showing off Schwarzkopf Professional products<br />

and services, teams were dispensing hair hacks, discussing the latest trends and<br />

solving hair dilemmas. We saw it all – OSiS festival braid bars and volume workshops,<br />

BlondMe Blush Wash mini-makeovers, Mad About Curls styling, relaxing Oil Ultime<br />

Harmony Ceremonies and BC Express Therapies – it was a brilliant party and one<br />

thing’s for sure, everyone left with mighty good hair.<br />

84<br />

CREATIVE HEAD


Our flagship BIG HAIR DO event will be taking<br />

place on Wednesday 26 <strong>September</strong>. Head<br />

to creativeheadmag.com/bighhairdo for more!<br />

CREATIVE HEAD 85


SKP x BHD:<br />

THE BELLS<br />

& WHISTLES<br />

SCHWARZKOPF PROFESSIONAL’S EXCLUSIVE Big Hair Do promised to take up<br />

the party mantle and deliver… it did not disappoint! Each of the 100 SKP salons wove<br />

its individual personality into proceedings; Brazilian dancers, singers serenading<br />

guests, branded cupcakes, balloons and plentiful fizz, we had them all! Add to that<br />

some delicious-looking canapés, raffles with many coveted prizes up for grabs and<br />

goody bags brimming with take-home treats and it’s no wonder that the evening<br />

was a nationwide hit! The atmosphere was electric, social media was abuzz with<br />

#BigHairDoSKP and clients loved every minute. Styling the nation and bringing the<br />

party vibes in just one night? Mission accomplished.<br />

86<br />

CREATIVE HEAD


CREATIVE HEAD 87


Rankin<br />

HIGH<br />

IT WAS EPIC! Creative HEAD’s second Featured Artist<br />

LIVE event, sponsored by BaByliss PRO, saw co-hosts Nick<br />

Irwin and iconic photographer Rankin delivering a beyond<br />

incredible experience at Rankin Photographic Studios in<br />

North London. With glasses of wine in hand, guests were<br />

treated to a fascinating 60-minute interview with the pair,<br />

who – expertly prompted by Creative HEAD publisher<br />

Catherine Handcock – shared insight into what it takes to<br />

make it in the fast-paced, high-pressure fashion industry and<br />

talked candidly about the reality of making magic on-set.<br />

“Nick’s pushing, I’m pushing, everybody’s pushing. The<br />

buzz is in the next picture,” said Rankin. Post-chat, the studio<br />

was reset and 20 lucky attendees had their portraits taken by<br />

the man himself, while, armed with myriad BaByliss PRO<br />

styling tools, Nick and his styling team – alongside make-up<br />

artist Marco Antonio – took care of touch-ups in Rankin’s<br />

famous Glam Room. The scene was a thrilling sight to<br />

behold – and trust us, he smashed every single shot!<br />

Nick Irwin, Rankin and<br />

Catherine Handcock<br />

88<br />

CREATIVE HEAD


GO ONLINE to watch our<br />

event highlights video now!<br />

Visit creativeheadmag.com<br />

CREATIVE HEAD 89


Catherine Handcock<br />

LUCKY<br />

thirteen<br />

MORE THAN 20,000 Chinese hairdressers flooded into the two-day Asian<br />

Hairdresser Festival of shows, seminars and competitions this year, held in<br />

the impressive purpose-built Cecis convention centre in Shanghai. The event,<br />

staged annually by the Asian Hairdesigner Association and now in its 13th year,<br />

has become one of the most important in the Chinese hairdressing calendar,<br />

attracting global brands like Wahl, Schwarzkopf Professional and Takara<br />

Belmont on the exhibition floor. Education giant Sassoon featured on the main<br />

show stage, alongside a host of leading Asian hair teams including Taiwan’s<br />

Hair Culture and South Korea’s Kerker. London salon Brooks & Brooks made<br />

a splash, with colourist Grace Dalgleish and braiding expert Marlon Hawkins<br />

providing a stunning display of technical and creative skill. The Chinese team<br />

Raphael Perrier F also wowed with a graceful and haunting presentation that<br />

explored colour themes of black and red. Creative HEAD has been involved<br />

in the AHF for the past 12 years, responsible for introducing UK talent to the<br />

Asian market; publisher Catherine Handcock was presented with a Lifetime<br />

Achievement award – and made her acceptance speech in Mandarin!<br />

90<br />

CREATIVE HEAD


Marlon Hawkins<br />

Grace Dalgleish<br />

CREATIVE HEAD 91


Goldwell Guest Artist show<br />

IT’S<br />

elemental<br />

Blu Hair, Tony Wood Hairdressing and Toxic Cherry all struck<br />

gold at Goldwell’s Color Zoom UK Final <strong>2018</strong> at The Brewery<br />

in The City of London. The three winning colourists were<br />

revealed in front of a crowd of more than 700 guests, and will<br />

now compete against other national winners in Toronto in<br />

<strong>September</strong> at the Color Zoom <strong>2018</strong> Global Final. There, three<br />

places in the Color Zoom Creative Team will be up for grabs,<br />

along with the chance to help produce the Color Zoom 2020<br />

Collection. Finalists based their looks on the Color Zoom <strong>2018</strong><br />

trend ELEMENTAL, inspired by the natural world. Goldwell<br />

guest artists, including Lisa Whiteman, Mazella & Palmer and<br />

Beverly C, also wowed the crowd with a stunning hair show.<br />

92<br />

CREATIVE HEAD


Kasha Havis<br />

Lydia Wolfe<br />

The category winners are:<br />

New Talent<br />

GOLD – Kasha Havis, Blu Hair<br />

SILVER – Tanahya Nash, Tony Wood Hairdressing<br />

BRONZE – Millie Upton, Timba Hair & Beauty<br />

Stephanie Jones<br />

Creative<br />

GOLD – Lydia Wolfe, Tony Wood Hairdressing<br />

SILVER – Bianca Jones, Oracle Hair & Beauty<br />

BRONZE – Gary Pelluci, Gary Pelluci<br />

Partner<br />

GOLD – Stephanie Jones, Toxic Cherry<br />

SILVER – Lauren Harcourt, Hobson & Holmes<br />

BRONZE – Craig Paul, Timba Hair & Beauty<br />

CREATIVE HEAD 93


Paul Mitchell<br />

co-founder John<br />

Paul DeJoria<br />

Angus Mitchell<br />

Robert Cromeans<br />

We are<br />

FAMILY<br />

Take 3,000 hairstylists from around the globe. Mix in 4,540 mannequin heads,<br />

a 167-foot screen, hundreds of models and dancers, and bake in the Las Vegas<br />

desert until they are bubbling with excitement! This summer, Paul Mitchell’s<br />

The Gathering returned to the shimmering Aria Resort & Casino for three days<br />

of inspiration, education and celebration. Featuring workshops led by business<br />

brains, hands-on colour classes with the brand’s top creatives and spectacular<br />

shows helmed by cat-in-the-hat Robert Cromeans, Angus Mitchell and Colin<br />

Caruso, the hairdressing extravaganza cemented the Paul Mitchell values of<br />

peace, love and happiness and outlined what the group has in store for the<br />

next 12 months. Alongside new charity partnerships focused on environmental<br />

sustainability, the big news was the introduction of MVRCK, a barbering<br />

product division under the Mitch brand that is soon to reach British shores.<br />

And as if that wasn’t enough, the UK PR team managed to land tickets to The<br />

Strip’s sell-out show, Magic Mike Live. Aside from saying it was an experience<br />

to remember, our lips are sealed. After all, what happens in Vegas…<br />

Colin Caruso<br />

94<br />

CREATIVE HEAD


CREATIVE HEAD 95


Gen Zers: Tom Dodd, Harry Wiffen,<br />

Darcie Harvey and Tegan Robertson<br />

Johanna Cree Brown<br />

Ain’t no party like a<br />

GEN Z PARTY<br />

It was on a steamy evening in July that we all came together to<br />

celebrate a very special issue of Creative HEAD – and a very special<br />

gang of young hairdressers. Made up of the 2017 It List Rising Star<br />

Darcie Harvey from Brooks & Brooks; Tegan Robertson from Tutti<br />

Fruitti (previously Not Another Salon); Tom Dodd from Spirit Hair<br />

Company; Harry Wiffen from Trevor Sorbie Salons; and Sam William<br />

Hill from Cut & Grind barbers, the Generation Z team hijacked our<br />

July/August issue of Creative HEAD and a massive party was held<br />

in their honour at the ghd studio in Soho. The brand partnered with<br />

Creative HEAD to turn the event and the issue into a reality, and<br />

guests were treated to a showcase of the work of the outgoing ghd<br />

style squad, mentored by Zoë Irwin, and to welcome in the new ghd<br />

style squad members. Darcie Harvey enthused: “Thank you Creative<br />

HEAD for the incredible Gen Z party. The party isn’t just celebrating<br />

us who helped make the magazine, but little gems, rising stars and<br />

incredible assistants.” Adam Reed, Johanna Cree Brown, Leigh<br />

Keates, Neil Moodie, James Galvin, Gianni Scumaci, Charlotte Cave<br />

and Yesmin O’Brien, plus many more, were all there on the night to<br />

help celebrate the future of hairdressing with us and raise a glass to<br />

our wonderful Generation Z team.<br />

Creative HEAD publisher<br />

Catherine Handcock<br />

96<br />

CREATIVE HEAD


Adam Reed<br />

Zoë Irwin<br />

I love that<br />

everything I<br />

need to run<br />

my business<br />

is in Timely<br />

DARIO COTRONEO<br />

Dario Salon, Sydney<br />

The ghd Style Squad exhibition<br />

Find out why over<br />

32,000 stylists and<br />

therapists worldwide<br />

love Timely.<br />

gettimely.com<br />

CREATIVE HEAD


Not Another Social Media<br />

Course with @hiltonsophia and<br />

@harriet-stokes was a blast!<br />

Emotional! Winning Creative Category<br />

Gold #CZ UK18 with my beautiful<br />

model @missbdyer<br />

Prep day assisting<br />

@tonywoodhair on a shoot<br />

in Kaunas, Lithuania<br />

My haven,<br />

#TheColourFactory<br />

in our salon basement<br />

In the<br />

frame<br />

Tony Wood Hairdressing’s Lydia Wolfe<br />

(@lydwolfehair) – the new Goldwell<br />

Color Zoom UK Creative Category<br />

Gold winner – snaps away<br />

The boss lending some advice<br />

behind the scenes of our<br />

creative team shoot<br />

SHOOT AND SEND Want to give us<br />

a snapshot of your world? Tweet<br />

us at @creativeheadmag now!<br />

My first crack at art directing<br />

with my salon family. Hair by<br />

me and @claire-treharne<br />

Taking style inspiration<br />

from grunge<br />

98<br />

Backstage at #CZ UK18<br />

finals with @nayspaintedhair<br />

and our boss @tonywoodhair<br />

– all UK finalists!<br />

My winning #CZ UK18 entry, taking<br />

me to Global finals in Toronto!<br />

#CZ UK18 cutting prep at the<br />

@goldwelluk academy in London<br />

with our mentor @beverlyc-hair<br />

CREATIVE HEAD


M elodyM aison<br />

Mirors|Furniture|Decor<br />

www.melodymaison.co.uk-01302741000<br />

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