department of management research report 2009 - School of ...

Cathro, V., Greatbanks, R., & Everett, A. (2007). Cadbury Confectionery: Dunedin’s sweet
centre. In K. Inkson, V. Browning & J. Kirkwood (Eds.), Working on the edge: A
portrait of business in Dunedin (pp. 169‐178). Dunedin, NZ: Otago University Press.
ISBN 978 1 877372 53 7.
Greatbanks, R. (2007). Fisher & Paykel: Top drawer. In K. Inkson, V. Browning & J. Kirkwood
(Eds.), Working on the edge: A portrait of business in Dunedin (pp. 169‐178).
Dunedin, NZ: Otago University Press. ISBN 978 1 877372 53 7.
Greatbanks, R. W. (2007). Chapter 17 Operations management. In K. Bartol, G. Mathews, M.
Tein & B. Sharma (Eds.), Management: A Pacific Rim focus (5 th ed.). Sydney,
Australia: McGraw‐Hill. ISBN 0 07 471189x
Conferences
Greatbanks, R., & Walton, S. (2009). Mapping environmental performance indicators: A
proposed model. In Performance Measurement: Theory and Practice, Proceedings of
the Performance Measurement (PMA) Conference. Dunedin, NZ: PMA. Retrieved
from http://www.pma.otago.ac.nz/pma‐cd/papers.html
Martin‐Niemi, F., & Greatbanks, G. (2008). SME knowledge transfer through social
networking: Leveraging storytelling for improved communication. In M. Purvis & B. T.
R. Savarimuthu (Eds.), Computer‐Mediated Social Networking, Proceedings of the
First International Conference, ICCMSN 2008 (pp. 86‐92). Dunedin, NZ: ICCMSN.
Greatbanks, R. (2007). Operational change and its effect on operational measurement:
Empirical evidence from New Zealand’s manufacturing sector. In A. Neely, M.
Kennerly & A. Walters (Eds.), Performance Measurement and Management: Public
and Private, Proceedings of PMA 2006 (pp. 297‐304). London, UK: Performance
Measurement Association.
Batley, T., Greatbanks, R., & Everett, A. (2006). International manufacturing strategy survey
in New Zealand 2005. In Proceedings of the 2 nd European Conference on
Management of Technology, Technology and Global Integration (pp. 43‐50).
Birmingham, UK: International Association for Management of Technology.
Bamford, D., & Greatbanks, R. (2005). Examining organisational change through the analysis
of quality deposits: A methodology. In Proceedings of EurOMA 2005 Conference (pp.
1295‐1304). Budapest, Hungary.
Batley, T., & Greatbanks, R. (2004). Total quality management ‐ How important is the name
for a quality improvement programme. In People first, serving our stakeholders.
Proceedings of the 18th Annual Conference of the Australian and New Zealand
Academy of Management, [CD‐ROM]. Dunedin: ANZAM.
Greatbanks, R., & Batley, T. (2004). Quality deposits: Exploring potential methodologies and
practical applications. In People first, serving our stakeholders. Proceedings of the
18th Annual Conference of the Australian and New Zealand Academy of
Management, [CD‐ROM]. Dunedin: ANZAM.
Moxham, C., & Greatbanks, R. (2004). Measuring performance in the voluntary and
community sector. In People first, serving our stakeholders. Proceedings of the 18th
Annual Conference of the Australian and New Zealand Academy of Management,
[CD‐ROM]. Dunedin: ANZAM.
Wong, Y. H., Greatbanks, R., & Yang, J. B. (2004). Performance assessment of financial
service providers using DEA and the ER approach. The UK OR46, York.
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