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ACRT Services Brand Field Guide

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FIELD GUIDE<br />

LOOKING FORWARD<br />

<strong>ACRT</strong> SERVICES brand <strong>Field</strong> <strong>Guide</strong><br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

1


TABLE OF CONTENTS<br />

HOW WE BEGAN..................................................................................................4<br />

<strong>ACRT</strong> Logo Variations......................................................................26<br />

Where We’re Headed.............................................................................6<br />

<strong>ACRT</strong> Logo Usage..............................................................................27<br />

OUR PURPOSE.................................................................................................8<br />

<strong>ACRT</strong> Arborist Training Logo Variations.................................... 28<br />

The Four Pillars.......................................................................................9<br />

<strong>ACRT</strong> Arborist Training Logo Usage........................................... 29<br />

BUILDING OUR LOGO................................................................................10<br />

<strong>ACRT</strong> Pacific Logo Variations........................................................ 30<br />

ORGANIZATIONAL STRUCTURE..........................................................12<br />

<strong>ACRT</strong> Pacific Logo Usage................................................................31<br />

OUR INDEPENDENT PROMISE .............................................................14<br />

Bermex Logo Variations................................................................ 32<br />

SAFETY ABOVE ALL....................................................................................15<br />

Bermex Logo Usage....................................................................... 33<br />

How We Tell Our Story: Key Messages...............................16<br />

ADDITIONAL BRAND MARKS.................................................................34<br />

<strong>ACRT</strong>.....................................................................................................16<br />

Incorrect Logo Usage......................................................................35<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

<strong>ACRT</strong> Pacific........................................................................................18<br />

Bermex............................................................................................... 20<br />

Sub-brand: <strong>ACRT</strong> Arborist Training............................................ 22<br />

OUR BRANDS.................................................................................................23<br />

<strong>ACRT</strong> <strong>Services</strong> Logo Variations.....................................................24<br />

<strong>ACRT</strong> <strong>Services</strong> Logo Usage........................................................... 25<br />

<strong>Brand</strong> Colors.......................................................................................... 36<br />

Typography................................................................................................37<br />

IN CONCLUSION.......................................................................................... 38<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

2<br />

3


HOW WE BEGAN<br />

Our company was built on a lifetime of experience and success.<br />

Our story begins in Whitman, Massachusetts in 1945—40<br />

years before our incorporation. Our founder Richard (Dick)<br />

Abbott worked for his stepfather, a municipal tree warden<br />

similar to today’s urban forester. That early experience, his<br />

service in the U.S. Army, and degrees from UMass laid the<br />

foundation for Dick’s career with various utilities for the next<br />

few decades.<br />

We have grown significantly since then—hiring and training the best talent and expanding our customer base while<br />

remaining the industry’s only independent vegetation management company. We have also expanded our core<br />

services by acquiring Bermex, a metering company that enhances accuracy, error detection, and satisfaction for<br />

utilities. In 2017, we reorganized to be led by <strong>ACRT</strong> <strong>Services</strong> and established brands reflecting our core service areas:<br />

vegetation management, arborist training, and metering.<br />

“<br />

my<br />

I believe in my heart that I made a difference in the lives of many people, and I believe that<br />

life mattered. And that’s really what this life is all about.” —Richard E. Abbott, 2016<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

In the 1960s, a number of accidents led to national concern<br />

for tree worker safety. In response, Dick and other industry<br />

professionals developed the Z133 Tree Trimming Safety<br />

Standards through the American National Standards Institute<br />

(ANSI) to help prevent future incidents—a standard that is still<br />

in use today. His influence on safety set a precedent for<br />

our industry.<br />

In 1985, Dick founded <strong>ACRT</strong>—which at that time stood for Appraisal, Consulting, Research, and Training—to provide a<br />

new approach to line clearance, tree inventory, and personnel training. In 2000, Dick turned leadership over to current<br />

CEO Michael B. Weidner, who in 2003 helped establish the employee stock ownership plan (ESOP) that enables our<br />

people to be a direct part of our success.<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

4<br />

5


<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

WHERE WE’RE HEADED<br />

Our principles have set a foundation for our<br />

continued growth.<br />

<strong>ACRT</strong> <strong>Services</strong> is more than a family of brands. We’re<br />

passionate, trained, and dedicated people with shared<br />

principles that unite and drive us in all that we do. These<br />

principles remain true today and will never change:<br />

• Putting safety first, always. We can’t do what we do<br />

without living our commitment to safety at all times.<br />

Not only do our practices ensure our safety, but they<br />

also ensure our utility partners and their customers and<br />

members are protected.<br />

• Loving our work. We each have an impact on the success of<br />

our companies and benefit from it through our ESOP. Passion<br />

is the fuel for that success, and it drives us in all that we do<br />

and achieve for our customers.<br />

• Remaining independent. We have a truly unique industry<br />

position—one that separates us from our competitors. That<br />

independence allows us to do only what’s best for those<br />

who rely on us for consultation, arborist training, and so<br />

much more.<br />

These principles have guided us throughout years of growth.<br />

We’ve accomplished this growth by delving into new industries,<br />

offering more service lines, selling into new areas of the country,<br />

and through Bermex, our first acquisition. Just like our company,<br />

our story has grown, too. As <strong>ACRT</strong> <strong>Services</strong>, a holding company<br />

comprising <strong>ACRT</strong>, <strong>ACRT</strong> Pacific, and Bermex, we are able to:<br />

• Deliver new offerings to utility customers<br />

• Provide tailored and versatile expertise to regions<br />

throughout the country<br />

• Be ready for ongoing success while strengthening our<br />

commitment to our customers<br />

Through our people, dedication, process, and education, we<br />

have become an end-to-end solutions provider for utilities.<br />

We’re empowering the best people to help sustain our world<br />

through a full suite of services that make a difference for others<br />

across the country. Everything we have accomplished has<br />

made us into who we are today and has set the stage for who<br />

we will be in the years to come.<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

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7


OUR PURPOSE<br />

We empower the best people to help sustain our world.<br />

Across industries and the world, it takes tremendous, sustained effort to enable the functionality of modern society.<br />

It’s massive infrastructure operating correctly. It’s moving resources and energy across vast distances. It’s properly<br />

managing large, diverse teams. And it’s doing it all safely and reliably.<br />

The Four Pillars<br />

Our culture is built on four pillars: People, Dedication, Process, and Education. They’re<br />

how we deliver success to every customer in every industry.<br />

PEOPLE<br />

PROCESS<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

Throughout the years, we’ve supported this infrastructure and helped utilities achieve measurable results. We<br />

believe that only the best people can make these things happen. It’s why we’re in business. We train our people<br />

to be safety-focused industry leaders. We educate communities nationwide to help them understand what we do<br />

and why it matters for them. And we maintain complete independence to do what’s best—and only what’s best—<br />

for our utility partners.<br />

Everything we do is focused around empowering the best people to help sustain our world. <strong>ACRT</strong> <strong>Services</strong><br />

continues this history of service and success today. Our identity today nods to our past while communicating who<br />

we are, what we do, and what we believe as we move forward into the future.<br />

1985 Today<br />

Our greatest resource<br />

• We excel in mobile workforce management. We<br />

deploy our people and resources effectively, in<br />

any service area—from rural to urban, dense to<br />

remote—providing exceptional service no matter<br />

where and when duty calls.<br />

• We believe in our people and invest in them<br />

through continuing education and training. We are<br />

employee-owned and believe in a positive, active<br />

workplace culture.<br />

DEDICATION<br />

In it for the long-term<br />

• We believe in long-term solutions and developing<br />

detailed roadmaps for continued success.<br />

• We will assist in developing strategy for as long as<br />

you need it.<br />

Getting the job done right<br />

• No matter the task at hand, we know how to tackle<br />

it. We’re experts in defining the parameters of<br />

success and executing on them.<br />

• We do it all with safety—of our employees and our<br />

communities—driving every action we take.<br />

EDUCATION<br />

Sharing practical knowledge<br />

• We’re the experts—and we’re proud to extend that<br />

expertise to those who seek it.<br />

• The right training isn’t just nice to have. It is a<br />

necessity for employees to do their jobs properly<br />

and safely.<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

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9


BUILDING OUR LOGO<br />

Our identity is so much more than just a mark, symbol, or icon.<br />

It’s a combination of messages expressed visually that describe numerous aspects of who we are. It’s a record<br />

of our past, a course for our future, a reflection of our personality, a badge to our employees, a beacon to our<br />

audiences, and a promise to our industry and world. But it cannot share these messages simply by existing. We<br />

have to be the ones to share it through our daily work.<br />

Our logo may appear simple, but it’s much more complex. Just like our company itself, our logo has been built<br />

from the ground up, becoming what it is today through the effects of more than 30 years of hard work. Just as we<br />

will only do what is best for our partners and their customers, our logo expresses its meaning clearly and concisely<br />

for the greatest impact.<br />

WE ARE ALL ABOUT PEOPLE<br />

WE ARE BUILT ON FOUR<br />

STRATEGIC PILLARS<br />

WE ARE THE AUTHORITY<br />

WE HAVE A BIG OPPORTUNITY<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

People connect <strong>ACRT</strong> <strong>Services</strong><br />

together in a never-ending<br />

chain. We serve our people, who<br />

serve our customers and their<br />

community.<br />

OUR EMPLOYEES<br />

THE COMMUNITIES OUR<br />

CUSTOMERS SERVE<br />

OUR CUSTOMERS<br />

Our brand is built on four strategic<br />

pillars. Our brand value and<br />

messaging is in living up to the<br />

simple, powerful pillars that have<br />

and will drive our success.<br />

PEOPLE<br />

PROCESS<br />

DEDICATION<br />

EDUCATION<br />

(AT THE CENTER)<br />

<strong>ACRT</strong> <strong>Services</strong> is the authority in the<br />

industries and business segments<br />

we touch. We are defined by how<br />

our customers, partners, and<br />

vendors view our expertise.<br />

We have grown into an end-to-end<br />

solutions provider for our utility customers<br />

and have an opportunity to be that for<br />

even more utilities. Our brand is part of<br />

this evolution and represents our services<br />

and focuses more completely.<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

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11


ORGANIZATIONAL STRUCTURE<br />

Collaborative effort. Combined success.<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

The creation of <strong>ACRT</strong> <strong>Services</strong> allows us to deliver new offerings<br />

to utility customers, provide tailored and versatile expertise to<br />

regions throughout the United States, and continue significant,<br />

ongoing growth.<br />

With our new logo, we remember our past while looking<br />

toward our future. It’s a nod to that history that provided us<br />

with the success of our processes, credibility, and expertise.<br />

Because our brand stands for reliability and expertise, the new<br />

logos don’t just tell a story. They’re functional, noticeable, and<br />

memorable.<br />

Our updated brand identity is also flexible enough for whatever<br />

challenge we take on—existing or new. So, how does this expand<br />

the <strong>ACRT</strong> historic brand?<br />

The Bermex logo has a unique<br />

history, rich in the integrity of its<br />

brand promise. In the early days<br />

of the company, business was<br />

done with a simple handshake.<br />

This logo represents trust and<br />

a long-standing commitment<br />

to customers—some of whom<br />

have been with Bermex for<br />

more than 30 years.<br />

This logo blends the long-standing<br />

brand recognition of Bermex with<br />

the long history of <strong>ACRT</strong> <strong>Services</strong>.<br />

Our new logo for <strong>ACRT</strong> helps<br />

drive our narrative, based on<br />

deep roots for the business<br />

that helped us grow. This is the<br />

brand that made it all possible.<br />

It reminds our customers and<br />

our people that we know whom<br />

we serve and remain dedicated<br />

to safety and reliability.<br />

As the leader in the utility<br />

vegetation management space,<br />

the logo pays homage to our<br />

overall brand credibility and<br />

states what we do, and for what<br />

industry, all while making a<br />

unique visual mark.<br />

The new core brand identity<br />

also gives us the roots for the<br />

rest of our brand messaging.<br />

The <strong>ACRT</strong> Pacific logo is<br />

slightly different than <strong>ACRT</strong>.<br />

It provides familiarity with<br />

the new brand and also the<br />

specialized attention we<br />

provide in California.<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

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<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

OUR INDEPENDENT PROMISE<br />

Our independence has long been a point of differentiation in our industry.<br />

Independence is important—and it’s unique. Whereas many<br />

industry businesses are owned by other tree companies<br />

that influence their direction, we were founded as an<br />

independent utility vegetation management company. It’s<br />

a critical component of our culture and the very spirit of<br />

our organization. Our independence ensures that every<br />

single employee, from the field to upper management, acts<br />

with our core values—People, Dedication, Process, and<br />

Education—driving the business, doing only what’s best and<br />

necessary for our clients.<br />

Remaining independent is also how our organization grew<br />

to what it is today. As we’ve grown, we’ve maintained that<br />

commitment to independence. We remain a consultative,<br />

employee-owned organization and operate with the same<br />

integrity and values we have demonstrated for decades.<br />

We serve our people, who serve our customers, who serve<br />

their communities. It’s what keeps us in business. And that’s<br />

our independent promise.<br />

About this mark:<br />

• Acts as a “certification” of<br />

independence, instilling<br />

customer confidence.<br />

• Versatile; can be used<br />

across all brands.<br />

• Reinforces independence<br />

as a key component of<br />

our brand story and as a<br />

promise to those we serve.<br />

INDEPENDENCE STATEMENTS<br />

The following statements express our<br />

commitment to independence across all<br />

of our brands. Memorize yours, live it out<br />

through your daily work, and integrate it<br />

into your communications.<br />

<strong>ACRT</strong> SERVICES & BERMEX<br />

We empower the best people to help<br />

sustain our world. 100% employee-owned.<br />

Independence guaranteed.<br />

<strong>ACRT</strong><br />

At <strong>ACRT</strong>, we’re the only independent<br />

national vegetation management<br />

consulting firm—giving us the freedom to<br />

put our clients first.<br />

<strong>ACRT</strong> PACIFIC<br />

<strong>ACRT</strong> Pacific is 100% independent. As an<br />

employee-owned organization, our people<br />

keep your best interests at the heart of<br />

everything we do. It’s how we’ve grown,<br />

and it’s why we’re in business. It’s our<br />

independent promise.<br />

SAFETY ABOVE ALL<br />

The most important part of our business.<br />

Safety has been and always will be at the forefront of what<br />

we do—in our work for our utility partners and in training the<br />

industry’s newest leaders. Our commitment to safety helps<br />

us achieve our goals and ensures that our employees and<br />

customers have a positive experience with us.<br />

To support this commitment, we established a mark that<br />

ties in with our organizational identity and four strategic<br />

pillars. This mark integrates into all aspects of our business<br />

and our brands to remind us of the value and importance of<br />

safety and to demonstrate our commitment.<br />

About this mark:<br />

• Reinforces our<br />

commitment to safety.<br />

• Should be used in body<br />

copy next to any mentions<br />

of safety in marketing<br />

communications materials.<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

• Versatile; can be used across all brands.<br />

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How We Tell Our Story:<br />

Key Messages<br />

<strong>ACRT</strong><br />

Your business is providing safe, reliable power<br />

to your customers. Our business is making<br />

sure you keep that commitment.<br />

<strong>ACRT</strong> Key Messages:<br />

• We think ahead, we plan what’s needed, and we customize our approach. No grid has the same needs.<br />

<strong>ACRT</strong> gives each of its customers the specialized attention they need for safe, reliable power to the homes<br />

across the country, no matter what it takes.<br />

• <strong>ACRT</strong> is 100% independent. As an employee-owned organization, we keep your best interests at the<br />

heart of all we do. It’s how we’ve grown, and it’s why we’re in business. It’s our independent promise.<br />

• Our roots in, and passion for, arboriculture mean that our customers rely on <strong>ACRT</strong> for strategic solutions<br />

to their vegetation challenges. It’s the difference between one-time quick fixes and a comprehensive,<br />

proactive program that boosts dependability—it’s what YOUR customers rely on.<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

<strong>ACRT</strong> is the largest independent utility management<br />

consulting company in the U.S. and empowers utilities to<br />

proactively manage vegetation across their entire rightsof-way.<br />

We offer end-to-end solutions and advanced<br />

technology that meet your unique challenges. We think<br />

ahead, we plan what’s needed, and we customize our<br />

approach—all with total independence. We act in the way<br />

that works best for your needs, business, and customers.<br />

We make it happen by taking a comprehensive look at your<br />

grid and your vegetation management needs, transforming<br />

what we learn into an actionable plan. We evaluate your<br />

entire system, and we identify areas needing immediate<br />

attention for a specific and individualized approach.<br />

For utilities, it results in major workload reductions, fewer<br />

vegetation-related outages, and enhanced storm resistance.<br />

You receive comfort in knowing you’re doing what’s best for<br />

your customers who depend on the services you provide.<br />

You help sustain our world, and we’re behind you all the way.<br />

• <strong>ACRT</strong> takes a holistic, collective, and strategic look at your vegetation management plan, transforming<br />

reactive measures into proactive ones, saving organizations time, money, and resources.<br />

• Our people make the difference. With thousands of years of combined industry experience and deeply<br />

rooted relationships with industry associations and boards, the experts at <strong>ACRT</strong> have the passion and the<br />

expertise to do the job right.<br />

• We’re experienced, but we’re not stuck in the past. <strong>ACRT</strong> works with its customers to find untapped<br />

solutions through innovation that works for your business.<br />

• Safety is at the heart of everything we do. Utility vegetation management is inherently risky work—<br />

enormous systems transmitting power across great distances, and each of the ancillary services that<br />

make this possible. Nothing is more important than sending people home safe at the end of each day.<br />

• Dick and other industry professionals developed the Z133 Tree Trimming Safety Standards through the<br />

American National Standards Institute (ANSI) to help prevent future incidents—a standard that is still in use<br />

today. His influence on safety set a precedent for our industry that is stronger than ever.<br />

• <strong>ACRT</strong> exclusively offers Arborcision, a proactive vegetation management tool that empowers utilities<br />

to prioritize workloads, analyze costs, and make more effective decisions to improve reliability through<br />

innovative technology. Using site-specific information about tree types, anticipated growth patterns, and<br />

additional information, the Arborcision platform collects and correlates data to help cooperatives plan<br />

the most efficient and cost-effective methods to maintain rights-of-way.<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

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<strong>ACRT</strong> Pacific<br />

<strong>ACRT</strong> PACIFIC Key Messages<br />

<strong>ACRT</strong> Pacific was established with a unique<br />

goal: Provide California-based utilities with<br />

dedicated utility vegetation management<br />

services for the state’s diverse landscape<br />

and the unique risks and challenges that<br />

come with it.<br />

<strong>ACRT</strong> Pacific empowers California utilities to proactively<br />

manage vegetation across their entire rights-of-way, with<br />

state-specific dedication and expertise. We offer end-to-end<br />

solutions that meet your particular needs. We think ahead,<br />

we plan what’s needed, and we customize our approach—all<br />

with total independence.<br />

• California utilities are unique, and <strong>ACRT</strong> Pacific gives each the specialized attention it needs for safe,<br />

reliable power to customers across the state, no matter what it takes.<br />

• <strong>ACRT</strong> Pacific is 100% independent. As an employee-owned organization, our people keep your best<br />

interests at the heart of everything we do. It’s how we’ve grown, and it’s why we’re in business. It’s our<br />

independent promise.<br />

• Our roots in, and passion for, arboriculture mean that our customers rely on <strong>ACRT</strong> Pacific for strategic<br />

solutions to their vegetation challenges. It’s the difference between one-time quick fixes and a<br />

comprehensive, proactive program that boosts dependability—it’s what YOUR customers rely on.<br />

• <strong>ACRT</strong> Pacific takes a holistic, collective, and strategic look at your vegetation management plan,<br />

transforming reactive measures into proactive ones, saving organizations time, money, and resources.<br />

• Our people make the difference. With thousands of years of combined industry experience and deeplyrooted<br />

relationships with industry associations and boards, the experts at <strong>ACRT</strong> Pacific have the passion<br />

and the expertise to do the job right.<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

We make it happen by taking a comprehensive look at your<br />

grid and your vegetation management needs, transforming<br />

what we learn into an actionable plan. We evaluate your<br />

entire system, and we identify areas needing immediate<br />

attention for a specific and individualized approach.<br />

For California utilities, it results in major workload reductions,<br />

fewer vegetation-related outages, and enhanced storm<br />

resistance. You receive comfort in the knowledge you’re<br />

doing what’s best for your customers who depend on the<br />

services you provide. You help sustain our world—and we’re<br />

behind you all the way.<br />

• We’re experienced, but we’re not stuck in the past. <strong>ACRT</strong> Pacific works with its customers to find untapped<br />

solutions through innovation that works for your business.<br />

• Safety is at the heart of everything we do. Utility vegetation management is inherently risky work—<br />

enormous systems transmitting power across great distances, and each of the ancillary services that make<br />

this possible. Nothing is more important than sending people home safe at the end of each day.<br />

• Your business is providing safe, reliable power to your customers. Our business is making sure you keep<br />

that commitment. At <strong>ACRT</strong> Pacific, we specialize in everything California.<br />

• At <strong>ACRT</strong> Pacific, we’re part of a growing team dedicated to your needs. We’ve grown from a company<br />

rooted deeply in a strong commitment to customers. That has created a culture where we train our team<br />

to support you.<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

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Bermex<br />

BERMEX Key Messages:<br />

Accuracy matters to you, and your customers.<br />

Rely on Bermex for precision, timeliness, and<br />

assurance that your customers can depend<br />

on. Bermex was founded with a handshake,<br />

and that symbol of trust has carried our<br />

business for more than 40 years.<br />

• Accuracy matters to you and your customers. Rely on Bermex for precision, timeliness, and assurance that<br />

your customers can depend on.<br />

• Bermex was founded with a handshake, and that symbol of trust has carried our business for more than<br />

40 years. Bermex provides water, gas, and electric utilities with the essential services needed to bolster<br />

overall customer satisfaction. It’s what we’ve done for more than 40 years. Rely on Bermex for accuracy,<br />

dependability, and integrity. We hold ourselves to world-class standards of integrity because for our business<br />

to work we need your trust.<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

Bermex empowers utilities throughout the gas, water, and<br />

electric industries to focus on the hard work that is providing<br />

service. It’s the core of everything you do. With our expertise<br />

in workforce mobilization and field service, we’ll take care of<br />

your metering needs.<br />

There are details to account for when doing right by<br />

your customers. Bermex takes care of them all. Through<br />

our expertise in mobile workforce deployment and<br />

management, Bermex helps your organization save time,<br />

resources, and money. An unidentified problem can cost<br />

you significantly. Bermex has your back. You help sustain<br />

our world, and we’re behind you all the way.<br />

• The utility business can be unpredictable. That’s why Bermex is as flexible as you need us to be. No matter<br />

the job, we stay nimble so that we can solve your problems with a customized approach.<br />

• We don’t shy away from a project. Our excellence in mobile workforce management means we’re agile, fast,<br />

and capable. No matter the size of your project, or how quickly you need it ramped up, Bermex delivers<br />

where others can’t.<br />

• Our company was built on relationships, and that has never changed. There’s a reason Bermex maintains<br />

contracts that extend back longer than some of our competitors have been in business.<br />

• Our people make the difference. Through our deeply rooted relationships with the utility industry, we<br />

maintain the passion and the expertise to do the job right.<br />

• Bermex pioneered contract metering reading services for utilites. In 1983, Bermex was the first company to<br />

partner with a major utility. Since then, we have grown to serve many utilities as well as their customers.<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

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Sub-brand:<br />

<strong>ACRT</strong> Arborist Training<br />

<strong>ACRT</strong> offers qualified arborist training<br />

opportunities to help our customers reach<br />

their fullest potential in the areas where<br />

it’s needed, including our Line Clearance<br />

Arborist Certification.<br />

Training is at the heart of our organization—it’s the<br />

“T” in <strong>ACRT</strong>. Our founders envisioned training as a<br />

cornerstone, and it remains so today.<br />

We’re the experts—and we’re proud to extend that<br />

expertise through ongoing education to those in the<br />

utility and arboriculture industries who seek it.<br />

<strong>ACRT</strong> ARBORIST TRAINING Key Messages:<br />

• A job well done starts with the knowledge of how<br />

to do it properly, safely, and effectively. That’s the<br />

value of <strong>ACRT</strong> Arborist Training—our experts offering<br />

everything they know to your crews, so they can<br />

continue serving the essential functions of your<br />

business and operations.<br />

• It’s in our name—the “T” in <strong>ACRT</strong> stands for “Training.”<br />

It’s a founding principle of our organization and part<br />

of how we’ve helped our customers stay successful.<br />

• A lot depends on the proper training of your crews,<br />

from the performance of your infrastructure to the<br />

costs of your vegetation management program.<br />

• We ensure that your crews know the relevant<br />

OSHA standards, techniques to learn their jobs, and<br />

in-depth training on the latest relevant standards.<br />

OUR BRANDS<br />

Each element of our organization brings its own story and experience.<br />

Together, we are all united into one blended house of brands that grows<br />

and improves from our history of safety, independence, and expertise.<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

Staying on top of the latest codes and standards<br />

for safety and operations is a job in and of itself. Let<br />

<strong>ACRT</strong> take care of that while you’re busy serving the<br />

communities across your territory.<br />

Our immersive, hands-on training adds value to the<br />

service you provide, engages your people in their work,<br />

and most importantly, helps make sure that everyone<br />

goes home safe at the end of every day. Your job is to<br />

help sustain everyday life for your communities; ours is<br />

to help you do it right.<br />

• <strong>ACRT</strong> Arborist Training can help you make sure your<br />

answer to each of these questions is a confident “Yes.”<br />

• The right training isn’t just nice to have. It’s a<br />

necessity, for your employees to do their jobs<br />

properly and efficiently.<br />

• Safety is at the heart of <strong>ACRT</strong> Arborist Training. Our<br />

dedication to safety stretches back to the creation of<br />

the Z133 safety standard; <strong>ACRT</strong> founder Dick Abbott<br />

was vice chair of the original Z committee. Our<br />

training experts are involved at every level of our<br />

industry to ensure practical expertise.<br />

• Build your own class, and choose your training<br />

location—at our Akron headquarters or your office.<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

22<br />

• We exclusively offer the Line Clearance Arborist<br />

Certification—the only program of its kind in the U.S.<br />

23


<strong>ACRT</strong> <strong>Services</strong> Logo Variations<br />

The colors used in the <strong>ACRT</strong> <strong>Services</strong> logo treatments contribute to a distinguishable<br />

element of the brand identity. It is important to be consistent in the use of color. Two<br />

configurations—horizontal and vertical—are available depending on the application.<br />

Horizontal MARKS<br />

ICON MARKS<br />

<strong>ACRT</strong> <strong>Services</strong> Logo Usage<br />

Our logo is the touchstone of our brand and one of <strong>ACRT</strong> <strong>Services</strong>’ most valuable<br />

assets. It is important for stakeholders to ensure proper usage.<br />

Leaving clear space around the logo is extremely important to maximize its visual effectiveness. Please observe<br />

the minimum clear space around the logo guidelines. Nothing should ever intrude into the specified clear space –<br />

regardless of the logo application.<br />

X/2<br />

X<br />

X/2<br />

X<br />

X/2<br />

X<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

Vertical MARKS<br />

X/2<br />

X<br />

X/2<br />

X<br />

X/2<br />

X<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

24<br />

25


<strong>ACRT</strong> Logo Variations<br />

The colors used in the <strong>ACRT</strong> logo treatments contribute to a distinguishable<br />

element of the brand identity. It is important to be consistent in the use of color. Two<br />

configurations—horizontal and vertical—are available depending on the application.<br />

Horizontal MARKS<br />

ICON MARKS<br />

<strong>ACRT</strong> Logo Usage<br />

Our logo is the touchstone of our brand and one of <strong>ACRT</strong>’s most valuable assets. It is<br />

important for stakeholders to ensure proper usage.<br />

Leaving clear space around the logo is extremely important to maximize its visual effectiveness. Please observe<br />

the minimum clear space around the logo guidelines. Nothing should ever intrude into the specified clear space –<br />

regardless of the logo application.<br />

X/2<br />

X<br />

X/2<br />

X<br />

X/2<br />

X<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

Vertical MARKS<br />

X/2<br />

X<br />

X/2<br />

X<br />

X/2<br />

X<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

26<br />

27


<strong>ACRT</strong> Arborist Training Logo Variations<br />

The colors used in the <strong>ACRT</strong> Arborist Training logo treatments are a distinguishable<br />

element of the brand identity. It is important to be consistent in the use of color. Two<br />

configurations—horizontal and vertical—are available depending on the application.<br />

Horizontal MARKS<br />

ICON MARKS<br />

<strong>ACRT</strong> Arborist Training Logo Usage<br />

Our logo is the touchstone of our brand and one of <strong>ACRT</strong> Arborist Training’s most<br />

valuable assets. It is important for stakeholders to ensure proper usage.<br />

Leaving clear space around the logo is extremely important to maximize its visual effectiveness. Please observe<br />

the minimum clear space around the logo guidelines. Nothing should ever intrude into the specified clear space –<br />

regardless of the logo application.<br />

X/2<br />

X<br />

X/2<br />

X<br />

X/2<br />

X<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

Vertical MARKS<br />

X/2<br />

X<br />

X/2<br />

X<br />

X/2<br />

X<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

28<br />

29


<strong>ACRT</strong> Pacific Logo Variations<br />

The colors used in the <strong>ACRT</strong> Pacific logo treatments contribute to a distinguishable<br />

element of the brand identity. It is important to be consistent in the use of color. Two<br />

configurations—horizontal and vertical—are available depending on the application.<br />

Horizontal MARKS<br />

ICON MARKS<br />

<strong>ACRT</strong> Pacific Logo Usage<br />

Our logo is the touchstone of our brand and one of <strong>ACRT</strong> Pacific’s most valuable<br />

assets. It is important for stakeholders to ensure proper usage.<br />

Leaving clear space around the logo is extremely important to maximize its visual effectiveness. Please observe<br />

the minimum clear space around the logo guidelines. Nothing should ever intrude into the specified clear space –<br />

regardless of the logo application.<br />

X/2<br />

X<br />

X/2<br />

X<br />

X/2<br />

X<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

Vertical MARKS<br />

X/2<br />

X<br />

X/2<br />

X<br />

X/2<br />

X<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

30<br />

31


Bermex Logo Variations<br />

The colors used in the Bermex logo treatments contribute to a distinguishable<br />

element of the brand identity. It is important to be consistent in the use of color. Two<br />

configurations—horizontal and vertical—are available depending on the application.<br />

Horizontal MARKS<br />

ICON MARKS<br />

Bermex Logo Usage<br />

Our logo is the touchstone of our brand and one of Bermex’s’ most valuable assets. It is<br />

important for stakeholders to ensure proper usage.<br />

Leaving clear space around the logo is extremely important to maximize its visual effectiveness. Please observe<br />

the minimum clear space around the logo guidelines. Nothing should ever intrude into the specified clear space –<br />

regardless of the logo application.<br />

X/2<br />

X<br />

X/2<br />

X<br />

X/2<br />

X<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

Vertical MARKS<br />

X/2<br />

X<br />

X/2<br />

X<br />

X/2<br />

X<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

32<br />

33


ADDITIONAL BRAND MARKS<br />

Additional marks offer a clear and visual way to make promises to our customers and<br />

remind them of things that we as an organization are passionate about.<br />

These additional marks can be used on trucks, promotions, and marketing materials as a reminder and promise to<br />

our customers. These marks should always be accompanied with text that explains their meaning and the benefit it<br />

provides to the customer.<br />

Incorrect Logo Usage<br />

Below is a list of things you should NEVER do to any of our logos.<br />

X X X<br />

INDEPENDENT PROMISE<br />

SAFE PROGRAM<br />

NEVER change the logo’s<br />

orientation.<br />

NEVER change the logo color,<br />

saturation, tone, or opacity.<br />

NEVER place the knockout logo on<br />

an unapproved background color.<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

34<br />

The Independent Promise mark may be used with any of our<br />

companies to reinforce our independence. Use it on proposals,<br />

ads, collateral, and utility communications. They should be<br />

complemented with a corresponding independence statement<br />

(see page 16). Use the appropriate color option based on the<br />

application and how it will be printed, produced, or shared.<br />

The SAFE program mark is a critical part of<br />

our field operations. It reminds us to always<br />

use our safety principles and demonstrates<br />

our safety commitment to all. Use the<br />

appropriate color based on the application.<br />

X X X<br />

NEVER place the logo on busy<br />

photography or illustrations.<br />

NEVER add extraneous effects<br />

to the logo. This includes but is<br />

not limited to: bevel and emboss,<br />

lighting effects, and drop shadows.<br />

NEVER scale the logo<br />

disproportionately.<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

35


<strong>Brand</strong> Colors<br />

Continuity of our brand is achieved by using a specific palette prescribed here.<br />

Use these colors for color fields and typography. Do not use percentages of any of the primary colors listed below.<br />

Body copy in both print and online applications should appear in black or gray only.<br />

Typography<br />

Continuity of our brand is also achieved by consistent use of typography.<br />

Raleway is the recommended sans serif typeface and is to be used for the tagline, headlines, body copy, and<br />

secondary signature systems. It is recommended that the light weight be used for all body text.<br />

PRIMARY COLORS<br />

SECONDARY COLORS<br />

100%<br />

80%<br />

60%<br />

Although the use of Raleway is strongly recommended for all applications, exceptions may be made where<br />

availability is limited or where technical concerns make its use less efficient. In these instances, Helvetica or Arial<br />

may be used. Note: these guidelines may be broken for specialized applications where readability of the fonts listed<br />

below becomes problematic. If you have questions, please contact the marketing department for guidance.<br />

RALEWAY<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

36<br />

<strong>ACRT</strong> SERVICES<br />

BLUE<br />

• PMS 655U<br />

OR<br />

PMS 655C<br />

• C 100%<br />

M 68%<br />

Y 0%<br />

K 52%<br />

• R 0%<br />

G 47%<br />

B 101%<br />

• HEX: #002f65<br />

• Oracal Vinyl<br />

537 Deep Blue<br />

• Embroidery<br />

thread color<br />

1242<br />

<strong>ACRT</strong><br />

BLUE<br />

• PMS 300U<br />

OR<br />

PMS 2945C<br />

• C 100%<br />

M 44%<br />

Y 0%<br />

K 0%<br />

• R 0%<br />

G 121%<br />

B 193%<br />

• HEX: #0079c1<br />

• Oracal Vinyl 051<br />

Gentian Blue<br />

• Embroidery<br />

thread color<br />

1177<br />

<strong>ACRT</strong> ARBORIST<br />

TRAINING TEAL<br />

• PMS 3155U<br />

OR<br />

PMS 3165C<br />

• C 100%<br />

M 0%<br />

Y 24%<br />

K 38%<br />

• R 0%<br />

G 120%<br />

B 138%<br />

• HEX: #00788a<br />

• Oracal Vinyl<br />

608 petrol<br />

• Embroidery<br />

thread color<br />

1293<br />

<strong>ACRT</strong> PACIFIC<br />

CYAN<br />

• PMS 2202U<br />

OR<br />

PMS 3538C<br />

• C 90%<br />

M 0%<br />

Y 3%<br />

K 0%<br />

• R 0%<br />

G 170%<br />

B 227%<br />

• HEX: #00AAE3<br />

• Avery 600<br />

HIGH GLOSS<br />

CALENDERED<br />

OPAQUE GLACIER<br />

BLUE<br />

• Embroidery<br />

thread color<br />

1295<br />

BERMEX<br />

MAROON<br />

• PMS 7421U<br />

OR<br />

PMS 7421C<br />

• C 0%<br />

M 100%<br />

Y 30%<br />

K 61%<br />

• R 120%<br />

G 0%<br />

B 50%<br />

• HEX: #780032<br />

• Avery 900<br />

Supercast<br />

Opaque Burgundy<br />

• Embroidery<br />

thread color<br />

1035<br />

BRAND Accent<br />

Safety Green<br />

• PMS 380U<br />

OR<br />

PMS 380C<br />

• C 13%<br />

M 0%<br />

Y 72%<br />

K 0%<br />

• R 228%<br />

G 231%<br />

B 109%<br />

• HEX: #e4e76d<br />

The colors shown here have not been evaluated by Pantone, Inc. for accuracy and may not match the PANTONE Color Standard. Refer to the PANTONE Color Formula<br />

<strong>Guide</strong> for accurate color. PANTONE ® is a registered trademark of Pantone, Inc.<br />

40%<br />

20%<br />

Solid black or a<br />

percentage of<br />

black may be used<br />

to achieve a cool<br />

gray color in black<br />

and white print and<br />

online applications.<br />

Light<br />

Extra Bold<br />

abcdefghijklmnopqrstuvwxyz<br />

ABCDEFGHIJKLMNOPQRSTUVWXYZ<br />

0123456789<br />

abcdefghijklmnopqrstuvwxyz<br />

ABCDEFGHIJKLMNOPQRSTUVWXYZ<br />

0123456789<br />

AaBbCb123<br />

LIGHT<br />

AaBbCb123<br />

LIGHT ITALIC<br />

AaBbCb123<br />

EXTRA BOLD<br />

AaBbCb123<br />

EXTRA BOLD ITALIC<br />

Lorem ipsum dolor sit amet, consectetur<br />

adipiscing elit. Donec iaculis a est vel suscipit.<br />

Praesent luctus tortor quis augue fringilla<br />

porttitor. Sed at odio.<br />

Lorem ipsum dolor sit amet, consectetur<br />

adipiscing elit. Donec iaculis a est vel suscipit.<br />

Praesent luctus tortor quis augue fringilla porttitor.<br />

Sed at odio.<br />

Lorem ipsum dolor sit amet, consectetur<br />

adipiscing elit. Donec iaculis a est vel<br />

suscipit. Praesent luctus tortor quis augue<br />

fringilla porttitor. Sed at odio.<br />

Lorem ipsum dolor sit amet, consectetur<br />

adipiscing elit. Donec iaculis a est vel suscipit.<br />

Praesent luctus tortor quis augue fringilla<br />

porttitor. Sed at odio.<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

37


<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

38<br />

IN CONCLUSION<br />

This brand field guide is part of our path to growth.<br />

As our organization expands, it is important that we share the story of <strong>ACRT</strong> <strong>Services</strong> with our team, our customers,<br />

and the audiences our customers serve. As we do so, we want to be sure that we are consistent in our approach<br />

and make a clear, bold statement about who we are.<br />

Similar to our emphasis on safety, creating consistent practices with our brand will help create ongoing values and<br />

a way for our organization to talk about itself. Whenever we share any messaging about our organization with the<br />

world, we want to be sure to review this guide as a resource to define our messaging and put our best foot forward.<br />

This brand field guide is a living, breathing document. Moving forward, more custom elements will be added to<br />

provide us clear direction on all branding priorities. As we continue to grow, our new brands will help us breathe<br />

new life into these existing elements to unify all of our organizations together.<br />

USE the MARKETING & communications department<br />

Remember, you are not alone in our branding effort. The marketing and communications<br />

department is available to assist you with any questions or needs. This includes everything<br />

from strategic assistance with project proposals and advertising campaigns to tactical<br />

needs such as presentations and stationery. Familiarize yourself with the marketing and<br />

communications team and their services.<br />

For questions about<br />

this guide or how to<br />

use elements within it,<br />

please contact:<br />

RENEE Bissett<br />

Manager, Marketing & Communications<br />

rbissett@acrtinc.com<br />

P 800.622.2562 Ext. 312<br />

ALT 330.945.7500 Ext. 312<br />

F 330.945.7200<br />

C 330.472.8371<br />

Kevin Gamble<br />

Marketing and Communications Specialist<br />

kgamble@acrtinc.com<br />

P 800.622.2562 Ext. 206<br />

ALT 330.945.7500 Ext. 206<br />

F 330.945.7200<br />

C 503.997.0567<br />

Susan Madura<br />

Marketing and Communications Specialist<br />

smadura@acrtinc.com<br />

P 800.622.2562 Ext. 289<br />

ALT 330.945.7500 Ext. 289<br />

F 330.945.7200<br />

C 419.566.8185<br />

<strong>ACRT</strong> SERVICES BRAND FIELD GUIDE<br />

39

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