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Q2 Interim Report 2010<br />

CEO, <strong>GN</strong> ReSound Lars Viksmoen<br />

CEO, <strong>GN</strong> Netcom Mogens Elsberg<br />

CFO, <strong>GN</strong> <strong>Store</strong> <strong>Nord</strong> Anders Boyer<br />

Director IR & Communications, <strong>GN</strong> <strong>Store</strong> <strong>Nord</strong> Mikkel Danvold<br />

Copenhagen, August 11, 2010


August 11, 2010<br />

Financial Highlights Q2 2010<br />

Continued improvement in revenue and EBITA<br />

• <strong>GN</strong> continued to see clear results of the<br />

comprehensive restructuring<br />

• Positive organic growth for the second<br />

consecutive quarter – fuelled by UC<br />

• Q2 showed strong improvement in<br />

EBITA – up DKK 111 million compared to<br />

Q2 2009<br />

• Revenue and EBITA outlook for 2010<br />

confirmed<br />

• DKK 88 million share buyback program<br />

announced and completed during Q2<br />

Revenue:<br />

DKK 1,286m<br />

EBITA:<br />

DKK 113m<br />

Free cash flow:<br />

DKK 78m<br />

NIBD:<br />

DKK 1,014m<br />

Q2 2009<br />

DKK 1,196m<br />

Q2 2009<br />

DKK 2m<br />

Q2 2009<br />

DKK 89m<br />

Q2 2009<br />

DKK 1,438m<br />

2<br />

Slide 2


August 11, 2010<br />

Additional Highlights<br />

TPSA<br />

• In the DPTG/TPSA arbitration proceedings, <strong>GN</strong> is awaiting a decision from the<br />

Arbitration Tribunal on DPTG’s claim for phase 1 (1994 to mid-2004). The<br />

parties to the DPTG/TPSA arbitration proceedings have been informed by the<br />

Arbitration Tribunal in Vienna that a decision on the award will not be issued<br />

before September 2010 due to logistical reasons<br />

Claim against the Federal Cartel Office<br />

• On May 5, <strong>GN</strong> received the complete wording of the ruling in which the<br />

German Federal Supreme Court declared the decision made by the German<br />

Federal Cartel Office on April 11, 2007 prohibiting the sale of <strong>GN</strong> ReSound to<br />

Sonova unlawful<br />

• <strong>GN</strong> will file a claim against the German Federal Cartel Office claiming<br />

compensation for the losses imposed on <strong>GN</strong> which as of July 2010<br />

amount to around EUR 1 billion<br />

Long-term financial targets<br />

• As mentioned in the Q1 Interim Report 2010, <strong>GN</strong> will announce its aspirations<br />

in regards to long-term financial targets during the fall<br />

3<br />

Slide 3


Capital structure<br />

• It is <strong>GN</strong>’s long-term target to maintain a capital structure consisting of a<br />

combination of debt and equity, subject to a net interest-bearing debt of<br />

up to a maximum of 2.0 x EBITDA<br />

Dividend and share buyback policy<br />

• <strong>GN</strong> aims to pay out a dividend corresponding to 15-25% of the annual<br />

net result<br />

• <strong>GN</strong> will initiate share buyback programs when deemed appropriate<br />

• Dividend payments and share buybacks are subject to among others<br />

cash requirements to support the ongoing operations, strategic<br />

opportunities and capital structure<br />

Plan for the fiscal year 2010<br />

• Based on the expected significant improvement in EBITA for <strong>GN</strong> <strong>Store</strong><br />

<strong>Nord</strong> from DKK 8 million in 2009 to DKK 425-525 million in 2010, the<br />

Board of Directors plans to recommend the initiation of a share buyback<br />

program in addition to a dividend pay-out based on the net result for<br />

2010<br />

• The use of the potential proceeds from TPSA will be dealt with separately<br />

and as a one-time event<br />

4<br />

August 11, 2010<br />

Dividend, Share Buyback & Capital Structure<br />

Slide 4


August 11, 2010<br />

<strong>GN</strong> Netcom<br />

5<br />

Slide 5


(DKK million)<br />

August 11, 2010<br />

<strong>GN</strong> Netcom – Financial Highlights<br />

20% organic growth in Q2, excl OEM<br />

Q1<br />

2009<br />

Q2<br />

2009<br />

Q3<br />

2009<br />

Q4<br />

2009<br />

FY<br />

2009<br />

Q1<br />

2010<br />

6<br />

Q2<br />

2010<br />

Revenue 421 435 412 468 1,736 446 495<br />

Organic growth (36)% (30)% (32)% (19)% (30)% 9% 8%<br />

Gross margin 35% 42% 43% 50% 43% 52% 53%<br />

SG&A, R&D etc. (229) (224) (187) (284) (924) (205) (211)<br />

EBITA (82) (43) (11) (48) (184) 26 52<br />

EBITA margin (19.5)% (9.9)% (2.7)% (10.3)% (10.6)% 5.8% 10.5%<br />

Non-recurring costs 41 36 25 126 228 - -<br />

• Excluding the OEM business, organic growth in Q2 was 20%<br />

• Accelerating deployment of UC<br />

• Strong operational leverage resulting in a double-digit EBITA-margin<br />

Slide 6


August 11, 2010<br />

<strong>GN</strong> Netcom Balance Sheet and Cash Flow<br />

Continued strong cash flow<br />

Balance sheet selected items<br />

(DKK million)<br />

Q1<br />

2009<br />

Q2<br />

2009<br />

Q3<br />

2009<br />

Q4<br />

2009<br />

FY<br />

2009<br />

Q1<br />

2010<br />

7<br />

Q2<br />

2010<br />

Inventories 179 128 101 - 87 74 91<br />

Trade receivables 279 275 270 - 289 265 288<br />

Trade payables 97 118 102 - 140 127 168<br />

Cash flow (DKK million)<br />

Cash flow before working capital 14 34 36 72 156 61 84<br />

Change in working capital &<br />

restructuring/non-recurring costs<br />

paid 49 37 2 (2) 86 11 17<br />

Cash flow from investing activities (20) (25) (25) (20) (90) (13) (19)<br />

Free cash flow excl. tax & financial<br />

items<br />

43 46 13 50 152 59 82<br />

• Net working capital continued to decline and was only DKK 35 million<br />

at the end of Q2. Net working capital is expected to increase during<br />

the remaining part of 2010.<br />

Slide 7


August 11, 2010<br />

Unified Communications<br />

• UC brings together the many disparate communication systems that exist<br />

today – voice, video, collaboration, conferencing, instant messaging, mail<br />

etc<br />

• The first step towards achieving full benefit from UC is voice integration –<br />

which requires a headset solution<br />

• Today, many people have three telephones: a mobile, their landline, and a<br />

soft phone application<br />

• <strong>GN</strong> Netcom helps you achieve true UC, switching seamlessly from one<br />

device to the other<br />

Instant benefits from UC<br />

• Reduce costs<br />

• Telecommunications<br />

• Conferencing<br />

• Travel & commuting<br />

• Real estate<br />

• Supporting environmental initiatives<br />

• Increase productivity and collaboration<br />

• Reduce latency<br />

• Work everywhere and at any time<br />

• Work together across locations<br />

8


400 million<br />

office workers<br />

world wide<br />

August 11, 2010<br />

The UC Market Opportunity<br />

Based on <strong>GN</strong> Netcom’s current 30% share of the CC&O market, UC<br />

translates into a significant CC&O revenue opportunity<br />

• Full benefit of UC requires a headset<br />

solution – headsets becomes part of<br />

the core infrastructure<br />

• UC will drive significantly higher<br />

headset attachment rates<br />

• UC vendors and systems integrators<br />

drive the market<br />

• <strong>GN</strong> Netcom’s revenue from UC<br />

enabled products increased by more<br />

than 50% in Q2 2010 compared to<br />

prior year<br />

Of which 50<br />

million are<br />

using UC<br />

With a 50% headset<br />

attachment<br />

rate<br />

<strong>GN</strong> Netcom CC&O revenue opportunity<br />

2009 2014<br />

DKK 10bn market<br />

in 2014*<br />

* Source: Frost and Sullivan, <strong>GN</strong> estimates<br />

9


August 11, 2010<br />

Broad Deployment of UC in H2 2010<br />

Proof of<br />

concept,<br />

technology is in<br />

place<br />

Projects with<br />

early adaptors<br />

Broad<br />

deployment<br />

H2 2010<br />

2006 2009 2010-12<br />

• Companies are beginning transition towards UC solutions<br />

• Broad deployment is accelerating and is happening now<br />

"Through 2013, 40% of knowledge workers will have<br />

abandoned their desk phones and headsets will<br />

become essential communication tools.”<br />

Analyst Steve Blood,<br />

Gartner Group<br />

10<br />

Slide 10


August 11, 2010<br />

<strong>GN</strong> Netcom UC status<br />

• <strong>GN</strong> Netcom has the largest installed<br />

base of UC devices<br />

• <strong>GN</strong> Netcom is the most experienced<br />

UC headset supplier in the world<br />

• <strong>GN</strong> Netcom has delivered the<br />

world’s largest UC installation in<br />

one single company – close to<br />

100,000 headsets installed<br />

• In Q2 2010, <strong>GN</strong> Netcom won<br />

several very large UC customers<br />

including customers installing more<br />

than 100,000 headsets<br />

• New product portfolio ready to<br />

support Microsoft’s Wave 14<br />

11


August 11, 2010<br />

<strong>GN</strong> Netcom’s UC Strategy<br />

• Win early adopters in the UC market<br />

• Stay in the front and benefit from Jabra’s state-of-the art product<br />

portfolio<br />

• Continued focus on developing user friendly products compatible with<br />

all major UC applications<br />

• Maintain and develop successful partnering with UC vendors and<br />

systems integrators<br />

• Strong focus on new opportunities arising out of the UC development<br />

• Sales focus towards systems integrators<br />

12


August 11, 2010<br />

Plug-and-play with all Leading UC Applications<br />

UC integrates technologies such as voice, email and instant messaging<br />

<strong>GN</strong> Netcom’s UC headsets are plug-and-play with all leading UC applications<br />

13


August 11, 2010<br />

Wide Range of Jabra UC Solutions<br />

Jabra has a wide range of UC ready<br />

audio end-points for all major UC<br />

platforms<br />

Solutions in four categories:<br />

- Corded headsets<br />

- Wireless headsets<br />

- Speakerphones<br />

- Software: Jabra PC suite allows IT<br />

departments to maintain and update<br />

Jabra headsets as any other standard<br />

infrastructure solution.<br />

14


August 11, 2010<br />

New Products from <strong>GN</strong> Netcom<br />

Expansion of the product portfolio – UC speaker phones and<br />

corded mobile headsets<br />

Jabra STONE – now also in<br />

white<br />

Jabra SPEAK TM 410 – your<br />

portable conference room<br />

(launch in October)<br />

During the next few months, Mobile Headsets will enter the market for<br />

corded mobile stereo headsets. The market for corded mobile headsets<br />

constitutes some 20% of the total handsfree market.<br />

15<br />

Slide 15


mDKK<br />

7.000<br />

6.000<br />

5.000<br />

4.000<br />

3.000<br />

2.000<br />

1.000<br />

0<br />

August 11, 2010<br />

Mobile Market and Prospect<br />

Unchanged growth rates – but corded up and Bluetooth mono<br />

down<br />

2009 2010 2011 2012<br />

BT Mono BT Stereo Speakerphones Corded<br />

Source: Strategy analytics, NPD, GFK and team analysis.<br />

Key Trends:<br />

• Mono Bluetooth ® headsets are still<br />

the largest part of the market, but<br />

market value declines slightly<br />

• Significant growth in corded<br />

headsets – constitute 20% of the<br />

market<br />

• Bluetooth ® stereo headsets show<br />

highest growth of all handsfree<br />

categories, although from a low<br />

base<br />

• The speakerphone category makes<br />

up 20% of the total mobile<br />

handsfree market and continues to<br />

grow strongly<br />

16<br />

Slide 16


August 11, 2010<br />

Drivers and Challenges for <strong>GN</strong> Netcom<br />

Key Value Drivers Challenges<br />

• Prospect of significant mid/longterm<br />

market growth from UC.<br />

• No additional investments are<br />

required to participate in the<br />

attractive UC opportunity.<br />

• Attractive margins in the CC&O<br />

industry.<br />

• High operational leverage and<br />

low working capital.<br />

• Very strong product portfolio<br />

from both Mobile and CC&O<br />

Headsets.<br />

• Build a long-term sustainable<br />

business model for Mobile<br />

Headsets.<br />

• Leverage on <strong>GN</strong> Netcom’s strong<br />

UC base and remain a key<br />

player on the UC market.<br />

• Gain market share in North<br />

America.<br />

17<br />

Slide 17


August 11, 2010<br />

<strong>GN</strong> ReSound<br />

ReSound Alera TM<br />

18<br />

Slide 18


August 11, 2010<br />

Continued Focus on Fundamentals<br />

2010 Focus Unchanged<br />

• Competitive new launches based on innovative technology<br />

• Further develop and leverage collaborations with key accounts<br />

• Expand position in Emerging markets<br />

• Continued cost containment except selected growth initiatives<br />

• Accelerate end-to-end supply chain transformation<br />

Achieved YTD<br />

� Positive sales trend development<br />

� Successful nano-coating introduction<br />

� Significant growth with Strategic Accounts including VA<br />

� Launch of first true wireless hearing aid: ReSound Alera with<br />

improved Surround Sound by ReSound technology<br />

� MADSEN AccuScreen TM and AURICAL FreeFit TM launched by <strong>GN</strong><br />

Otometrics<br />

� Supply chain transformation well on track<br />

19<br />

Slide 19


August 11, 2010<br />

<strong>GN</strong> ReSound - Financial Highlights<br />

ReSound broke the negative growth seen during the last 5 quarters<br />

(DKK million)<br />

Q1<br />

2009<br />

Q2<br />

2009<br />

Q3<br />

2009<br />

Q4<br />

2009<br />

FY<br />

2009<br />

Q1<br />

2010<br />

• Revenue in <strong>GN</strong> ReSound improved in Q2 and broke the negative organic<br />

growth seen during the last five quarters.<br />

• <strong>GN</strong> ReSound expects to outgrow the market in the second half of 2010<br />

and therefore confirms the revenue outlook for 2010 provided in the Q1<br />

Interim Report 2010.<br />

• Excluding DKK 19 million costs related to the supply chain transformation,<br />

the EBITA-margin was 10.4%.<br />

20<br />

Q2<br />

2010<br />

Revenue 774 757 693 757 2,981 726 789<br />

Organic growth (4)% (7)% (13)% (3)% (6)% (2)% 0%<br />

Gross margin 62% 61% 60% 60% 61% 59% 59%<br />

SG&A, R&D etc. (448) (405) (364) (367) (1,584) (359) (399)<br />

EBITA 29 54 55 87 225 70 63<br />

EBITA margin 3.7% 7.1% 7.9% 11.4% 7.5% 9.6% 8.0%<br />

Slide 20


August 11, 2010<br />

Positive Sales Trend Development<br />

mDKK<br />

900<br />

850<br />

800<br />

750<br />

700<br />

650<br />

600<br />

<strong>GN</strong> ReSound Revenue<br />

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2<br />

2008 2009 2010<br />

15%<br />

10%<br />

5%<br />

0%<br />

-5%<br />

-10%<br />

-15%<br />

Organic growth<br />

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2<br />

2008 2009 2010<br />

• 90% of Top segment sales and 80% of Plus segment sales in Q2<br />

came from products launched within the last 24 months<br />

21<br />

Slide 21


August 11, 2010<br />

<strong>GN</strong> ReSound Balance Sheet & Cash Flow<br />

Inventory increases driven by nano-coating and ReSound Alera<br />

Balance sheet selected items<br />

(DKK million)<br />

Q1<br />

2009<br />

Q2<br />

2009<br />

Q3<br />

2009<br />

Q4<br />

2009<br />

FY<br />

2009<br />

Q1<br />

2010<br />

22<br />

Q2<br />

2010<br />

Inventories 373 332 310 - 288 312 337<br />

Trade receivables 741 687 658 - 705 721 738<br />

Trade payables 155 126 135 - 190 172 202<br />

Cash flow (DKK million)<br />

Cash flow before working capital 100 113 115 149 477 134 133<br />

Change in working capital &<br />

restructuring/non-recurring costs<br />

paid 72 52 48 6 178 (66) (59)<br />

Cash flow from investing activities (75) (61) 16 (77) (197) (42) (82)<br />

Free cash flow excl. tax & financial<br />

items<br />

97 104 179 78 458 26 (8)<br />

• Cash flow impact from investing activities was at DKK (82) million up from<br />

DKK (61) million in Q2 2009 driven by investment in distribution and<br />

production technology/facilities.<br />

Slide 22


August 11, 2010<br />

Solid Long-term Market Growth<br />

Market Volume Drivers<br />

• Ageing population<br />

• Higher prevalence<br />

• Improving adoption rates<br />

• Improving binaural fitting rates<br />

• Additional replacement cycles<br />

• Developing countries’ potential<br />

Solid long-term<br />

market growth<br />

rates expected<br />

Million<br />

units<br />

11<br />

10<br />

9<br />

8<br />

7<br />

6<br />

5<br />

World HI market<br />

2009 2012<br />

23<br />

Slide 23


Canada +4% (Q1)<br />

August 11, 2010<br />

The Market is Growing at Healthy Rates<br />

Hearing aid market unit growth data - 2010 vs. 2009<br />

US Total market +3% (Q2)<br />

VA market +12%<br />

Private market +1%<br />

UK Total market -18% (Q1)<br />

UK NHS -22%<br />

UK private +2%<br />

Netherlands +12% (Q2)<br />

Italy +9% (Q2)<br />

Germany +15% (Q2)<br />

France +9% (Q1)<br />

Japan +3% (Q2)<br />

New Zealand +5% (Q1) 24<br />

24


August 11, 2010<br />

ReSound Alera TM<br />

Groundbreaking advance in wireless<br />

ReSound Alera<br />

• Improved Surround Sound<br />

by ReSound TM<br />

• Breakthrough technology<br />

- first truly wireless connectivity<br />

- with nothing to wear around your neck!<br />

• Slim, small with award-winning design<br />

With ReSound Unite wireless accessories<br />

25<br />

Slide 25


August 11, 2010<br />

iSolate Nanotech Introduction<br />

Water-repellent and ”wear & tear proof” products<br />

• ReSound Live and dot 2 by ReSound recently introduced<br />

with iSolate nano-coating at AudiologyNOW! 2010.<br />

• The technology provides the best protection in the<br />

industry, with every component – internally and<br />

externally – coated.<br />

• More than 90% of all Behind-The-Ear (BTE) instruments<br />

manufactured by <strong>GN</strong> ReSound now come with a<br />

hypoallergenic nano-layer of protective coating.<br />

All of these benefits are achieved while maintaining the<br />

superior ReSound sound quality.<br />

26<br />

Slide 26


August 11, 2010<br />

Supply Chain Transformation<br />

Progressing as planned<br />

• End-to-end transformation is progressing as planned<br />

A major milestone was reached with the recent opening of a new<br />

regional operations center in Oxford, UK.<br />

• All critical global systems and infrastructure are expected to be in<br />

place already by the end of 2010 and subsequently production and<br />

customers will gradually be converted to the new set-up.<br />

• The expected cost reductions are equivalent to a further<br />

improvement of <strong>GN</strong> ReSound's EBITA margin by 6-7%-points at<br />

unchanged revenue level.<br />

The transformation builds on three pillars<br />

Manufacturing Warehousing Service & Repairs<br />

27<br />

Slide 27


August 11, 2010<br />

2010 Focus per Area remain<br />

North America<br />

• Win top end share<br />

• Grow share in Veterans Affairs<br />

• Expand distribution<br />

• Grow and protect market share<br />

in Canada<br />

APAC/Emerging markets<br />

• China and India expansion strategy<br />

• Optimize key account management<br />

in more mature markets<br />

Europe<br />

• Refocus Germany and France<br />

• Grow Strategic Accounts<br />

• EuroShape – focus on sales & marketing<br />

<strong>GN</strong> Otometrics<br />

• China strategy execution<br />

• Launch new products<br />

in fitting and new screening category<br />

• Global launch of product roadmap<br />

28<br />

Slide 28


August 11, 2010<br />

Drivers and Challenges for <strong>GN</strong> ReSound<br />

Key Value Drivers Challenges<br />

• Solid long-term market growth<br />

in an industry with attractive<br />

margins<br />

• Leverage attractive partner<br />

strategy<br />

• Strong position in Emerging<br />

markets<br />

• Strengthening of position with<br />

VA<br />

• Scalable and competitive cost<br />

base<br />

• Continued innovation resulting in<br />

new and groundbreaking<br />

products<br />

• Comprehensive transformation<br />

of the supply chain in 2010<br />

• Pressure on average prices<br />

• Win top end share<br />

• Shorter product life cycles,<br />

demanding more effective R&D<br />

• Outgrow competition with no<br />

growth in spending<br />

29<br />

Slide 29


August 11, 2010<br />

Outlook for 2010<br />

<strong>GN</strong> confirms outlook provided in Q1 Interim Report 2010<br />

Revenue (DKK/USD 5.5)<br />

<strong>GN</strong> Netcom’s organic revenue growth for 2010<br />

is expected to be at least 5%.<br />

<strong>GN</strong> ReSound’s revenue is expected to show<br />

positive organic growth for 2010.<br />

<strong>GN</strong>’s total revenue is expected to show positive<br />

organic growth of 3-5%.<br />

EBITA<br />

<strong>GN</strong> Netcom DKK 150-200 million<br />

<strong>GN</strong> ReSound DKK 300-350 million<br />

Other Around DKK (30) million<br />

<strong>GN</strong> Total DKK 425-525 million<br />

Amortization, finance etc. DKK ~(50) million<br />

DKK million<br />

500<br />

400<br />

300<br />

200<br />

100<br />

0<br />

EBITA<br />

2006 2007 2008 2009 2010<br />

Outlook<br />

30<br />

Slide 30


August 11, 2010<br />

Safe Harbour Statement<br />

The forward-looking statements in this interim report reflect<br />

management's current expectations of certain future events and<br />

financial results. Statements regarding 2010 are, of course, subject<br />

to risks and uncertainties which may result in material deviations<br />

from the outlook set forth. Furthermore, some of these<br />

expectations are based on assumptions regarding future events<br />

which may prove incorrect.<br />

Factors that may cause actual results to deviate materially from<br />

expectations include – but are not limited to – general economic<br />

developments and developments in the financial markets,<br />

technological developments, changes and amendments to<br />

legislation and regulations governing <strong>GN</strong>’s markets, changes in the<br />

demand for <strong>GN</strong>'s products, competition, fluctuations in subcontractor<br />

supplies and developments in ongoing litigation<br />

(including but not limited to class action and patent infringement<br />

litigation in the United States).<br />

This interim report, announcement or presentation should not be<br />

considered an offer to sell or buy securities in <strong>GN</strong> <strong>Store</strong> <strong>Nord</strong>.<br />

31<br />

Slide 31


Q2 Interim Report 2010<br />

Q&A


(DKK million)<br />

August 11, 2010<br />

Profit and Loss<br />

FY<br />

2008<br />

Q1<br />

2009<br />

Q2<br />

2009<br />

Q3<br />

2009<br />

Q4<br />

2009<br />

FY<br />

2009<br />

Q1<br />

2010<br />

33<br />

Q2<br />

2010<br />

Revenue 5,624 1,198 1,196 1,108 1,227 4,729 1,174 1,286<br />

Gross Profit 2,901 627 644 598 692 2,561 662 727<br />

SG&A, R&D etc. (2,836) (692) (642) (553) (666) (2,553) (576) (614)<br />

EBITA 65 (65) 2 45 26 8 86 113<br />

Amort., finance,<br />

associates etc.<br />

(148) (54) (13) 83 (25) (9) (7) (9)<br />

EBT (83) (119) (11) 128 1 (1) 79 104<br />

Slide 33


(DKK million)<br />

August 11, 2010<br />

Balance Sheet & Cash Flow<br />

End<br />

Q2/2009<br />

End<br />

Q3/2009<br />

End<br />

Q4/2009<br />

End<br />

Q1/2010<br />

End<br />

Q2/2010<br />

Goodwill 2,651 2,563 2,605 2,754 2,991<br />

Other intangible assets 1,169 1,158 1,157 1,158 1,184<br />

Tangible & other noncurrent<br />

assets 1,414 1,389 1,344 1,349 1,402<br />

Current assets 2,265 2,034 2,029 2,099 2,250<br />

Equity 4,427 4,445 4,435 4,684 5,006<br />

Liabilities 3,072 2,699 2,700 2,676 2,821<br />

Total assets/liabilities 7,499 7,144 7,135 7,360 7,827<br />

NIBD 1,438 1,135 1,029 987 1,014<br />

Free cash flow 89 305 566 58 78<br />

34<br />

Slide 34

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