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productronica 2019 // 10 steps for guaranteed success at trade fairs

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LEADMANAGEMENT<br />

1 0 2 0 30 40 5 0 60 70 8 0 9 0 <strong>10</strong>0<br />

OVERVIEW <strong>10</strong> STEPS<br />

%<br />

Perfectly-planned recording of contact d<strong>at</strong>a guarantees <strong>success</strong>.<br />

KEY QUESTIONS<br />

How do I ensure, be<strong>for</strong>e the <strong>trade</strong> fair, th<strong>at</strong> the optimum method<br />

is used to record contacts?<br />

In<strong>for</strong>m all employees of the process of recording contacts and set out a standardised meeting <strong>for</strong>m.<br />

This way you can be sure th<strong>at</strong> you have all in<strong>for</strong>m<strong>at</strong>ion available <strong>at</strong> the end. A record of the meetings<br />

simplifies the evalu<strong>at</strong>ion of your <strong>trade</strong> fair contacts and enables a quick response to your visitors.<br />

Be<strong>for</strong>e the <strong>trade</strong> fair has started, prepare a thank-you letter and send this to your visitors <strong>at</strong> the same<br />

day or shortly after the <strong>trade</strong> fair.<br />

How do I record the contacts on the stand?<br />

To be able to evalu<strong>at</strong>e in<strong>for</strong>m<strong>at</strong>ion about the meeting, this in<strong>for</strong>m<strong>at</strong>ion must be recorded directly after<br />

the meeting. Notes made during the meeting show your visitor th<strong>at</strong> you take their m<strong>at</strong>ters seriously<br />

– nevertheless, your notes should be made openly so th<strong>at</strong> your visitor knows wh<strong>at</strong> you are<br />

writing down. Do not <strong>for</strong>get to <strong>at</strong>tach the contact d<strong>at</strong>a or a business card of the person you meet to<br />

your notes. And always agree the next step: <strong>for</strong> example scheduling another appointment, having<br />

in<strong>for</strong>m<strong>at</strong>ion or an offer sent.<br />

Record contact d<strong>at</strong>a directly and digitally<br />

right on the stand.<br />

Standardised meeting <strong>for</strong>ms can be quickly digitalised.<br />

No in<strong>for</strong>m<strong>at</strong>ion gets lost this way.<br />

Cre<strong>at</strong>e competitive advantages by promptly processing your<br />

<strong>trade</strong> fair contacts after the <strong>trade</strong> fair.<br />

Record the following standardised d<strong>at</strong>a with a simple meeting <strong>for</strong>m:<br />

contact d<strong>at</strong>a, visitor c<strong>at</strong>egories (customer etc.), subject of meeting<br />

(i.e. interest in certain products), to whom should the contact be<br />

<strong>for</strong>warded, next <strong>steps</strong> agreed and d<strong>at</strong>e, notes.<br />

How much ef<strong>for</strong>t does it take to record professional contacts?<br />

You can save your stand employees a gre<strong>at</strong> deal of time by using the right tools – and ensure th<strong>at</strong><br />

all d<strong>at</strong>a and meeting <strong>for</strong>ms are already saved in digital <strong>for</strong>m<strong>at</strong> <strong>at</strong> the <strong>trade</strong> fair. You can digitalize<br />

all your visitor‘s contact d<strong>at</strong>a by using professional leadmanagement. All important contact and<br />

meeting d<strong>at</strong>a is immedi<strong>at</strong>ely available <strong>for</strong> subsequent processing.<br />

PRACTICAL TIP<br />

Leadmanagement Service<br />

With the Lead Management service from<br />

MEPLAN, follow-up work starts during the<br />

<strong>trade</strong> fair. Your visitors` contact d<strong>at</strong>a and<br />

meeting in<strong>for</strong>m<strong>at</strong>ion are available <strong>for</strong> you in<br />

digital <strong>for</strong>m, upd<strong>at</strong>ed daily.<br />

Contact <strong>for</strong> further enquiry:<br />

consult@meplan.de<br />

1| Electronic capture<br />

of contact details<br />

2| Digitising lead<br />

<strong>for</strong>ms<br />

3| Rapid response to<br />

<strong>trade</strong> fair visitors<br />

22<br />

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