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PDF, 1.2 MB - Pfleiderer AG

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54 being focused: being better<br />

While large volumes are sold to some customers, no business unit is critically dependent<br />

on any one customer. The dependency of the plants in Poland on furniture manufacturers with<br />

strong sales in Germany will be reduced in future by expanding exports to neighboring eastern<br />

European countries.<br />

Increased activities in the wind converter area, in particular supplying wind parks, entails<br />

components being produced in larger numbers. This naturally results in a corresponding inventory<br />

risk.<br />

Research and Development Risks<br />

Risks relating to potential infringement of third-party patent rights, which led last year to a<br />

patents rights conflict in the insulation technology area, are no longer apparent. Proceedings<br />

were concluded by way of an out-of-court settlement. This means that no future expenses<br />

will be incurred here.<br />

Risks relating to technology or production processes are not envisaged, as <strong>Pfleiderer</strong> is<br />

operating state-of-the-art equipment at least.<br />

Production and Procurement Risks<br />

The Company manufactures its products using continually running plants or multi-shift<br />

operations. This means that production is largely dependent on the availability of plant and materials.<br />

The risk of breakdowns and interruptions occurring is kept to a minimum by operating<br />

a maintenance management system and the existence of reserve equipment and parts.<br />

Wood processing involving chippings and dust coated with glue dried at high temperature<br />

carries a danger of explosion or fire, a risk that cannot be entirely ruled out. Together with its<br />

insurers, <strong>Pfleiderer</strong> has taken all the necessary technical and organizational precautions, as<br />

well as set up contingency and catastrophe plans, should such an incident occur. Fire drills are<br />

carried out regularly with the Company’s own fire service, together with municipal firefighting<br />

units. <strong>Pfleiderer</strong> has largely reduced the danger of customers changing supplier during prolonged<br />

downtimes by organizing an emergency system of replacement supplies from other<br />

plants within the Group.<br />

Major damage to structures, machinery and plant are covered by insurance, covering<br />

both direct damage by fire, as well as losses incurred by production downtime. The considerably<br />

higher excess charges now demanded for asset insurance are being met by greater efforts<br />

to prevent fires and to limit damage.<br />

Thanks to the almost unlimited availability of raw materials (raw wood, sand, gravel,<br />

cement) and a sophisticated procurement policy that stringently avoids single-sourcing, the<br />

<strong>Pfleiderer</strong> Group is not dependent on any single supplier. Having enough raw materials available<br />

on time is ensured through purchasing logistics, together with inventory holdings. Risks<br />

resulting from massive price increases of raw materials are not foreseeable. Setting up cogeneration<br />

plants in which residual wood can be used as a fuel has decreased <strong>Pfleiderer</strong>’s<br />

dependency on the price of energy.<br />

Personnel Risks<br />

A well-balanced age structure among production team leaders and management, together<br />

with an attractive pay system and other schemes which bind qualified employees, means that<br />

<strong>Pfleiderer</strong> is not facing any particular risk of losing personnel essential to the Company.

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