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Business<br />

HOW HR CAN<br />

SUPPORT BETTER<br />

MENTAL HEALTH<br />

AT WORK<br />

Worrying new research from Mind, released to coincide with Mental<br />

Health Awareness Week, shows that employees are still finding it<br />

difficult to talk openly about mental health at work. Erika Lucas from<br />

Cezanne HR explains how HR can help support staff.<br />

A survey of almost 44,000<br />

employees found that 48% had<br />

experienced poor mental health<br />

(such as stress, low mood and<br />

anxiety) while working at their<br />

current organisation. Of those,<br />

only half chose to tell their<br />

manager about their difficulties.<br />

More than 8 in 10 people said they<br />

would continue to go into work<br />

while experiencing poor mental<br />

health, with 42% believing their<br />

manager would be unable to spot<br />

the signs they were struggling.<br />

It’s not hard to understand why<br />

this culture of silence prevails,<br />

despite numerous high-profile<br />

campaigns in recent years<br />

designed to raise awareness<br />

of mental health issues. Many<br />

employees still fear that if they<br />

disclose a mental health issue,<br />

it will have a damaging effect<br />

on their career prospects<br />

or that their employer may<br />

think they are incapable of<br />

doing their job properly.<br />

Given that one in four of us will<br />

experience poor mental health at<br />

some point in our lives, it’s an issue<br />

employers cannot afford to ignore.<br />

The problem can be particularly<br />

pressing in an SME, where there<br />

are less people around to manage<br />

the workload and managers<br />

need to strike a delicate balance<br />

between supporting employees<br />

while also making sure the team<br />

delivers – and staying on the right<br />

side of the law.<br />

So, what can HR do to create<br />

a culture where mental health<br />

is not a taboo subject and<br />

managers are supported in dealing<br />

with employees who may be<br />

experiencing difficulties?<br />

BRING DIALOGUE BACK<br />

INTO THE BUSINESS<br />

In an age of email, instant<br />

messaging and social media, it<br />

sometimes feels as if we have<br />

forgotten how to just sit down and<br />

talk to each other. Managers need<br />

to encourage a culture of open,<br />

honest dialogue within their teams.<br />

It’s about not being afraid to show<br />

a human side, making yourself<br />

available and approachable and<br />

getting to know people on a more<br />

personal level.<br />

INCLUDE MENTAL HEALTH IN<br />

WELLBEING PROGRAMMES<br />

Corporate wellness programmes<br />

often have a strong emphasis on<br />

the physical. But while healthy<br />

eating and fitness initiatives are<br />

key, it’s equally important to<br />

include mental health.<br />

PROVIDE SUPPORT<br />

FOR MANAGERS<br />

Don’t assume that managers<br />

will automatically know how<br />

to handle a situation where an<br />

employee is struggling with a<br />

mental health issue – or know<br />

your legal obligations as an<br />

employer. Many won’t know what<br />

to do – and will be frightened<br />

that by wading in they could<br />

potentially make the situation<br />

worse. Make sure managers know<br />

how to spot the signs when the<br />

kind of work related stress we all<br />

occasionally suffer is tipping over<br />

into something more serious – and<br />

who to turn to for more advice.<br />

MANAGE WORKLOAD<br />

EXPECTATIONS<br />

In an increasingly complex and<br />

competitive world, organisations<br />

are expecting more from<br />

employees than ever before. It<br />

is important to understand the<br />

difference, however, between<br />

stretching people so that they can<br />

do their best work and pushing<br />

them into strain and overload. HR<br />

needs to work with managers to<br />

ensure they are setting realistic<br />

goals and targets and are not<br />

putting their people under<br />

unacceptable levels of pressure.<br />

BENCHMARK PRACTICE<br />

AND PROGRESS<br />

Mind is encouraging<br />

organisations to sign up for its<br />

Workplace Wellbeing Index – a<br />

benchmarking tool that can help<br />

them identify how well they are<br />

doing and which areas need<br />

further action when it comes to<br />

promoting good mental health<br />

at work. Mind also offers free<br />

resources for employers to help<br />

improve mental wellbeing and<br />

employee engagement.<br />

For more information, visit<br />

mind.org.uk/work<br />

This is an extract from an<br />

article originally published by<br />

cezannehr.com<br />

113

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