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CBJ's Largest Privately Held Companies 2018

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GreatAmerica Financial Services<br />

6<br />

TONY GOLOBIC<br />

CHAIRMAN & CEO<br />

GreatAmerica Financial Services passed the quarter-century<br />

mark last year, but it hasn’t lost the lean,<br />

hungry attitude that propelled it from an upstart in<br />

the commercial equipment finance business to a major<br />

player.<br />

The Cedar Rapids-based company’s assets have<br />

topped $2 billion, up from $1.8 billion in 2016 when Great-<br />

America placed fourth on the CBJ’s <strong>Largest</strong> <strong>Privately</strong> <strong>Held</strong><br />

<strong>Companies</strong> list. In the meantime, the company has increased<br />

its employee base from 460 to 516 and broadened its information<br />

technology capabilities,<br />

Chairman and CEO Tony<br />

Golobic said.<br />

GreatAmerica aims to<br />

grow an average of 10 percent<br />

per year, but it doesn’t<br />

meet that goal by focusing<br />

solely on dollars, Mr. Golobic<br />

noted.<br />

“We want to be the best at<br />

helping our customers be more<br />

successful. Revenue growth is<br />

important, and it has always<br />

followed – year over year since<br />

inception – our strategic objective<br />

of being a business without<br />

competition.”<br />

GreatAmerica is “planning<br />

for a more IT-centric future<br />

that provides a frictionless environment for our customers,”<br />

Mr. Golobic added. “Though we are still in the primary business<br />

of financing equipment and software for our resellers’<br />

customers, we want to strengthen our online presence for customers<br />

and prospects who need answers to questions beyond<br />

financing and more about running their businesses.”<br />

Recruiting and retaining talented employees and maintaining<br />

a strong corporate culture have been strengths from<br />

the outset. GreatAmerica shares that expertise via its human<br />

resource consulting arm, which helps clients with the selection<br />

and training of personnel in sales, information systems, managed<br />

services and other areas.<br />

The company’s Collabrance and Portfolio Services business<br />

units have also “grown nicely,” Mr. Golobic said, adding that<br />

jobs in those areas require emerging skillsets in IT, database<br />

management and systems analysis.<br />

Collabrance provides managed IT customers with U.S.-<br />

based, live-answer service desk and network operations functions,<br />

including private label programs that allow clients to<br />

have customer calls answered as if by their own company.<br />

Portfolio Services allows clients such as banks, equipment<br />

leasing companies and solar finance companies to outsource<br />

contract servicing at reduced costs and with fewer operational<br />

barriers. That allows them to concentrate on their core strengths.<br />

Other value-added services include FleetView, a remote<br />

monitoring system for printing devices on a network, and Info-Zone.com,<br />

a secure network that gives proprietary access to<br />

customer files and details of individual leases.<br />

The widening focus has led GreatAmerica to increase its<br />

hiring of beginning to mid-level IT specialists over the last two<br />

years, and change its<br />

recruiting strategy to<br />

include more social<br />

media engagement<br />

and greater use of online<br />

tools such as Indeed,<br />

LinkedIn and<br />

Google. Internal employee<br />

referrals have<br />

gone from about 40<br />

percent of hires to 50<br />

percent, Mr. Golobic<br />

said.<br />

Despite the challenges<br />

of continuous<br />

growth, GreatAmerica<br />

has elected to stay private<br />

rather than access<br />

public markets to raise<br />

additional capital.<br />

“Being public has<br />

some pluses and many<br />

drawbacks,” Mr. Golobic<br />

said. “Publicly-held<br />

companies tend to face<br />

THE TEAM<br />

EXECUTIVE TEAM<br />

Tony Golobic, Chairman & CEO<br />

Stan Herkelman, President<br />

David Pohlman, COO<br />

Joe Terfler, CFO<br />

BOARD OF DIRECTORS<br />

Tony Golobic, Chair<br />

Stan Herkelman<br />

Doug Olson<br />

Paul Rhines<br />

Emmett Scherrman<br />

Doug Sedlacek<br />

John Smith<br />

SUPPORT TEAM<br />

Bank of America<br />

Deloitte<br />

KPMG<br />

Simmons Perrine Moyer<br />

Bergman PLC<br />

Wells Fargo<br />

quarterly pressures<br />

that put short-term<br />

results ahead of long<br />

term objectives. The<br />

ultimate direction and future of publicly owned companies is<br />

subject to pressures from different ownership groups.”<br />

Fortunately for GreatAmerica, “our profitability has enabled<br />

us to generate our own capital for growth and buy out our investors,”<br />

Mr. Golobic noted. “We now have the luxury of being in<br />

control of our future by being a family-owned private company.”<br />

— Emery Styron<br />

16 CBJ’S LARGEST PRIVATELY HELD COMPANIES <strong>2018</strong>

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