UVG-newsletter-JUNE18-print

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Boehringer With UVG and Vetplus ® connecting with your clients has never been easier Vetplus ® online veterinary support helps you connect with your clients in interesting and engaging ways, providing you with all the resources, tools and tips you need for a website, social media engagement, blogs and much more. On Vetplus ® you’ll find: • Templates to help you easily build a website and manage content – all designed to work on customer’s mobile phones and devices • Features and tools, to help ensure your site is current and engaging for your customers • Articles designed for pet-owners, so finding new content is never a problem • Plus you can order print materials online and so much more. So, if you’re a Vetplus ® member make sure that you visit the site regularly to make the most of the many free support tools for your business. To find out more, or if you would like to become a Vetplus ® member, please talk to your Boehringer Ingelheim representative or call 1800 808 691. NEW & IMPROVED Boehringer Ingelheim Pty Limited. Animal Health Division. Level 1, 78 Waterloo Road, North Ryde, NSW 2113. Toll Free 1800 808 691. © Boehringer Ingelheim Pty Limited, 2017. All rights reserved. WH BI33058_UVG
10 things the smartest leaders say to motivate their employees... “My boss totally motivates me through fear and control,” said no employee ever. Motivation can come in many different forms, but all towards achieving something good. If you’re a leader, then you hold the key to unlock the power of motivation to get the effort you require from your team. Motivating your team towards a common goal just won’t happen using negative talk and fear tactics. It all starts with what you say and how you say it. Here are some examples of how smart leaders motivate their teams: “I’ll follow up on that and get back to you by Tuesday.” As a leader it’s up to you to set a clear plan of action, within an agreed timeframe. You set the direction and the proper expectations, and follow through on your promises. Your team success relies on it. Make sure you say what you mean, because if you don’t, your staff will start to question you and distrust will creep in. “Come and see me anytime.” Don’t just say it, follow through with it. If you offer an open door policy to your staff, then let them come and see you, talk to you, whenever they feel it necessary. “I have good news and bad news.” Smart leaders tell the truth. Being an open communicator can go a long way toward motivating employees. It means you can be trusted to tell your team the truth. We all know honesty goes a long way! “I want you to know how much I appreciate you.” The most important performance motivator – is praise and recognition. It should be given at least once a week. Praise in front of their peers, their team members, is gold, it gives that team member value to everyone. Your employees wont just be more motivated, but more committed and loyal. “Here’s what we’re dealing with, and what this means for you.” Your team just want to know where they stand. When something happens that disrupts things, communicate what’s really going on with your team, reset expectations, and keep your team focused. You will keep motivation high in your team by being positive, but realistic. “Here’s what’s working well.” Start with the positive when you need to discuss an area that needs improvement with your team. Don’t jump right into the hard part, it will just put your team straight into defence mode. Acknowledge what is already working, and what you appreciate about your team member’s strengths. Then ease into how you’d like to see performance specifically improve in the areas of concern “I want you to know how the work you’re doing aligns with our company’s objectives.” Smart leaders let their people know regularly how they’re hitting their goals and how their work is hitting company goals as well. This gives their work meaning and higher purpose – a great motivator. “I trust your judgment.” Smart leaders find ways to rely on others for their input. Trust is a two-way street. By extending it as a gift to employees, they’ll be more inclined to return the favour and trust you back. It also brings your team closer together to produce excellent, cohesive work. “I’m really not sure where to go with this. What would you do in my situation?” Everyone needs help or input from other people sometimes. It’s not a sign of weakness, in fact it’s the opposite. It’s honest, and will give you more of a connection with your team. It will also encourage your employees to speak up when they need help. “You are right.” The smartest leaders are also humble by nature. Don’t let your ego get in the way of finding a different, and better solution to a problem. Ultimately you wont get anywhere with your employees with negative talk. It’s all about the positives. Motivation comes from positivity, and your business will drive forward with a positive motivated team behind it.
Page 1 and 2: May 2018 1300 897 797 | unitedvetsg
Page 3 and 4: A Message from the UVG Team So far
Page 5 and 6: The sessions that challenged my min
Page 7 and 8: Your Support Support network Networ
Page 9 and 10: The art of DELEGATION A requirement
Page 11 and 12: What is the Complete Vet System? Th
Page 13: UPCOMING WORKSHOPS QUEENSLAND Ormea

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