QHA_March 2018_Electronic_s

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INSIGHTS <strong>QHA</strong> REVIEW | 42 TEAM MEMBERS ARE HIGHLY TRAINED, NEVER WITHOUT A SMILE AND ARE ENCOURAGED WHEREVER POSSIBLE TO WELCOME PATRONS BY NAME. ALL GAMING STAFF HAVE THE APPROPRIATE CERTIFICATION AND ALSO DO IN-HOUSE TRAINING TO ENSURE THE BEST POSSIBLE SERVICE AND BEST PRACTICE. The Hope Island Tavern prides itself on exceptional service that extends to its gaming area with plenty of seasonally themed promotions and complimentary facilities. Within the gaming room is a lounge bar area for customers to sit back and take a break, play Keno or enjoy a coffee, dessert, or light snack from the bistro.The coffee station is always fully stocked with a variety of teas, lollies, biscuits, chocolates, cup-a soup and ice water. A display table sits in the middle with fresh flowers, daily newspapers and a bowl of fresh seasonal fruit. Low coffee tables, comfy chairs and gentle lighting complete the scene – along with “Jackpot”, the lounge area’s lucky fighting fish carefully scrutinising patrons from within his large bowl. Next to the lounge area dedicated staff run a gaming bar and cashier station. Team members are highly trained, never without a smile and are encouraged wherever possible to welcome patrons by name. All gaming staff have the appropriate certification and also do in-house training to ensure the best possible service and best practice. Attention to detail makes the Hope Island Tavern’s gaming experience memorable all year round.
WOMEN IN HOTELS L U N C H E O N AN EVENT FOR EVERYONE TO ENJOY Featuring The Champagne Dame, Kyla Kirkpatrick. Purchase tickets online www.qha.org.au/events Ticket sales close strictly Friday 4th May. TICKETS $99 EACH OR $990 FOR A TABLE OF 10 TUESDAY 15 MAY <strong>2018</strong> THE RAINBOW ROOM, CLOUDLAND
Page 1: q u e e n s l a n d h o T E L S a s
Page 4 and 5: 3 EDITOR’S LETTER M A R C H 2 0 1
Page 6 and 7: NEWS BETTING IN CASH JUST GOT EASIE
Page 8 and 9: NEWS BEER SPA QHA REVIEW | 8 It’s
Page 10 and 11: NEWS THE SEARCH FOR AUSTALIA’S BE
Page 12 and 13: NEWS THE AWARDS CONTINUE QHA REVIEW
Page 14 and 15: NEWS SEXIST NAMES ON THE OUTER Time
Page 16 and 17: LATEST & GREATEST Photo Credit: Inn
Page 18 and 19: FEATURE TRUE NORTH QHA REVIEW | 18
Page 20 and 21: FEATURE THE DECK AND BEER GARDEN AR
Page 22 and 23: FEATURE QHA REVIEW | 22 is bigger t
Page 24 and 25: FEATURE QHA REVIEW | 24
Page 26: FEATURE “WE ALSO INVEST HEAVILY I
Page 29 and 30: Konami Australia Pty Ltd. 28 Lord S
Page 32 and 33: LEGAL MATTERS with Curt Schatz INTE
Page 34 and 35: PROFILE Photos: Crows Nest Hotel DR
Page 36 and 37: PROFILE Photos: Crows Nest Hotel fi
Page 38 and 39: INDUSTRY ENGAGEMENT with Damian Ste
Page 40 and 41: INSIGHTS
Page 44 and 45: INSIGHTS RUSTIC VITALITY QHA REVIEW
Page 46 and 47: EMPLOYMENT RELATIONS with Sarah Til
Page 48 and 49: COMPASS GOLD AND ITS GHOSTS NOWHERE
Page 50 and 51: COMPASS Wikimedia Commons: Lobster
Page 52 and 53: COMPASS RAILWAY HOTEL The railway l
Page 54 and 55: ACCOMMODATION GOLD COAST HOTELS HAV
Page 56 and 57: ACCOMMODATION UPDATE with Judy Hill
Page 58 and 59: TOP DROP 1977 RARE COLLECTION CASK
Page 60 and 61: WINE with John Rozentals Clive Jone
Page 62 and 63: TRADE DIRECTORY CASINO CONSOLES Foo
Page 64 and 65: QHA PARTNERS & CORPORATE MEMBERS QH
Page 66 and 67: QHA PARTNERS & CORPORATE MEMBERS AP

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