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AHG EXPO SHOWCASE<br />

HOW EFFECTIVELY DOES YOUR POS TALK?<br />

Can your POS “talk” and what can it talk to? H&L<br />

Australia has maintained an overall approach to<br />

venues, allowing them to manage and recognise all<br />

aspects of their business including stock control, POS,<br />

workforce, bookings, and loyalty and marketing. All of<br />

our products are able to “talk” to each other, in that<br />

they are integrated or have an interface. This allows<br />

you as a venue owner to fully understand the ins and<br />

outs of your business, and determine what and how<br />

each component is contributing to your bottom line.<br />

SYSNET<br />

Our core H&L product is Sysnet, a hugely popular<br />

POS and inventory management software, that<br />

many hospitality staff are accustomed to or have<br />

had exposure. It has the most comprehensive stock<br />

management system, which handles ordering,<br />

receiving, and cost analysis, and works from the<br />

inside-out, integrating to a range of H&L products<br />

seamlessly. As all integrations are managed inhouse,<br />

there are no glitches or issues as other software may<br />

experience.<br />

WORKFORCE MANAGEMENT<br />

Workforce Management is a result of listening and<br />

responding to many years of feedback from the<br />

hospitality industry. It includes a range of tools and<br />

devices that allow venues to have an “upper hand” in<br />

reducing wage costs, while simultaneously complying<br />

to the complex conditions of the Modern Award<br />

System and Fair Work Act. Workforce Management<br />

allows you to forecast your revenue and set budgets<br />

based on actual sales, and when integrated with<br />

Sysnet allows actual wages and revenue to be<br />

monitored as the week unfolds. Managing wages<br />

in a system that integrates fully to your POS and<br />

payroll software empowers you to truly manage your<br />

business.<br />

BOOKBOOK<br />

BooKBooK is an advanced booking system that<br />

achieves what no other restaurant reservation<br />

application can. Its advanced integration with the<br />

H&L point of sale is what makes it unique — all<br />

bookings, correspondence, customer history, and<br />

table management will appear on the POS. BooKBooK<br />

saves time, with no need to allocate tables or organise<br />

running sheets, while seamlessly handling deposits.<br />

The comprehensive integration ensures that you will<br />

never miss a booking.<br />

ZEN GLOBAL<br />

Zen Global is able to handle your loyalty and<br />

marketing, gift cards, and live sales reporting. It is a<br />

platform which integrates with Sysnet to provide up<br />

to date sales and loyalty information over the cloud.<br />

Gift cards are able to be recharged and redeemed<br />

through the POS. It also consolidates live sales<br />

data from multiple sites to one database. Email and<br />

SMS marketing tools allow you to target customers<br />

based on their dining habits, membership data, and<br />

membership type. This ensures members are getting<br />

the most relevant information to them. All of which is<br />

possible due to the integration between H&L and Zen<br />

Global.<br />

HARDWARE<br />

Simply put, if you don’t have hardware, then you don’t<br />

have point of sale. Our webshop stocks many different<br />

state of the art hardware options and provides easy<br />

access to purchase these components at the click<br />

of a button. We are always on the forefront of new<br />

hardware technology, while simultaneously ensuring<br />

they are reliable, stable, and fit for purpose.<br />

If you are looking to improve profitability, a fully<br />

integrated POS that considers not only your current –<br />

but also future – needs is absolutely imperative.<br />

For more information on H&L’s product suite<br />

or to visit our online store, please look to<br />

www.hlaustralia.com.au.<br />

Feel free to contact CEO Burt Admiraal at<br />

burt@hlaustralia.com.au or 0418 550 005 for<br />

any questions. You can also contact our office on<br />

1800 778 340 or sales@hlaustralia.com.au.<br />

<strong>QHA</strong> REVIEW | 59

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