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Sam, along with renowned business coach<br />
Shane Barker are currently running two<br />
successful Accelerated Mastermind Programs<br />
with over 20 independent veterinary clinics.<br />
In the second year of the Accelerated Mastermind<br />
Program, Todd May and Catriona Grant from<br />
Animal Tracks Veterinary Clinic have kindly<br />
shared the results they have enjoyed<br />
from the program in the interview below.<br />
What have been your results achieved?<br />
Profitable?<br />
We’ve posted strong profits for the last 4 months, have lots<br />
of money in the bank and are paying ourselves reasonable<br />
salaries (more than locum rates), with the expectation that<br />
we will be increasing this soon.<br />
Stress Levels<br />
Well, we’ve sorted our main employee issues, and the team<br />
is in a great place, but we are dealing with the problems of<br />
growth and change, which are nice issues to have, but not<br />
without some stress – so 5 still.<br />
Any other results (even results in your personal life)?<br />
My family is sick of me spouting things I’ve heard at AMG<br />
weekends!<br />
Favourite parts of the AMG Program?<br />
It’s been really fun, and it’s made a huge difference to<br />
our business. I love the weekends getting to know other<br />
practice owners and managers and sharing ideas and hearing<br />
their stories which are inspiring.<br />
What are the two biggest learnings you have<br />
implemented?<br />
It’s hard to pick just two. We have made huge leaps<br />
forward with what feel like quite trivial changes, I think<br />
Shane summed up what I was feeling at the last weekend<br />
– “the secret to successful business is consistent focus on<br />
the simple shit”.<br />
If I were to pick the two things that have made the most<br />
difference to our practice it would be –<br />
1. Deciding that things were not going to stay the same<br />
and making a plan for change<br />
2. Missed charges; making sure we charge for<br />
everything we do.<br />
What would you say to someone considering<br />
taking the leap and joining the Program?<br />
If you’re ready for change in your life and business, then just<br />
do it! There was a moment at the end of the first weekend<br />
when Todd and I looked at each other and both said, “we<br />
are not going to do this anymore” by which we meant we<br />
we’re not going to put up with things in the business that<br />
needed changing, and we were no longer prepared to keep<br />
working for less than we could earn working for someone<br />
else. We had no idea how we were going to do it, but we<br />
were determined it was going to happen.<br />
As far as strategies that have yielded the most change,<br />
it is very hard to pick just one or two. The change comes<br />
from consistent focus on the small things - like making<br />
sure we charge for all the things we do, and charging<br />
appropriately for those things. Perhaps most importantly,<br />
the energy we have has translated to focus and energise our<br />
team. Not only is the business doing much better financially,<br />
but I feel like we are delivering much better care for our<br />
patients, and clients, and we are having a great time doing<br />
it together!<br />
If you feel like you are in a similar position to Todd and<br />
Catriona from Animal Tracks, drop Sam Bowden a line at<br />
sam@unitedvetsgroup.com.au and he will set up a time<br />
to talk your through the benefits of the program.<br />
The next AMG Program will begin in July 2018.<br />
unitedvetsgroup.com.au/mastermind-program
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