BHTWH SS2018

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CONTACT US In Person: Bridge House Theatre and Warwick Hall Myton Road, Warwick. CV34 6PP By Telephone: Box Office – 01926 776438 Theatre Manager – 01926 776475 Online: www.bridgehousetheatre.co.uk Box Office boxoffice@warwickschool.org Our Box Office is based inside the Bridge House Theatre with the following opening times: Monday – Friday: 1pm – 5.45pm and on performance evenings from an hour before the published start time. How to Pay We accept cash, credit/debit card, cheques and postal orders. There is no booking fee for tickets purchased in person at the box office or over the phone. A £2.50 booking fee is levied on all bookings made online. This is one fee per booking, not per ticket. Resales and Refunds Tickets are non-refundable and will become void if re-sold. Strictly subject to availability, we may be able to exchange tickets for another performance of the same production provided we are given 24 hours’ notice before the performance. There is a £2 exchange fee for this service. If an event has sold out we are happy to try and re-sell your tickets once we have sold all of our own available tickets, including any last minute holds we may have. Please note that we cannot guarantee the re-sale of your tickets. Tickets cannot be refunded unless a performance is cancelled. In the event of a cancelled performance, patrons will first be offered the opportunity to exchange tickets for another performance; if there are no alternative tickets or if the patron is not able to attend an alternative performance the full purchase cost of the ticket will be refunded via the original payment method. Full terms and conditions of booking are listed on our website. Postal Charges Tickets can be posted to you for a charge of £1. However, all tickets can be held at the Box Office for collection for no charge. Infant in Arms Children aged 18 months and under may sit on a parent or guardian’s lap for most shows free of charge. More details are available from the box office. Disabled Patrons and Wheelchair Users Companions come free on selected shows. Please check with the Box Office for our discount prices. 26

Fantastic For Families We pride ourselves on being a welcoming and family friendly venue. Our bar and foyer area provides highchairs for our younger guests and we have booster seats in the main auditorium readily available. Unisex baby changing facilities are provided. In the foyer area we regularly have children’s activities and resources themed to the performance that day. Parking Free parking is available on the school site. Enter the site from Myton Road and follow the road past the theatre. Parking is located on the right hand side opposite the theatre, signposted as ‘Visitors Car Park’. Additional parking can also be found behind the theatre. Please note that this can become busy when we present multiple events. Pay and display parking is located across the road in St Nicholas Park, a short walk away. There is also a drop off point in front of the Bridge House Theatre. Public Transport Local buses from Warwick and Leamington Spa pass the site and stop on Myton Road, adjacent to the theatre. The nearest train station is Warwick Station – a twenty minute walk from the theatre. Leamington Spa train station is less than 2 miles away. Access It is our aim at the Bridge House Theatre and Warwick Hall to be accessible and welcoming to everyone and we are committed to making your visit as easy and enjoyable as possible. Advance booking is always recommended so that our staff can readily provide assistance when required. The Bridge House Theatre has 4 wheelchair positions available. Please specify when • booking. Warwick Hall is easily accessible for wheelchair users and all events include seats at • floor level. Please note that neither the Bridge House Theatre or Warwick Hall have lifts to balcony • level. Seats in rows M and J in the Bridge House Theatre stalls are on the flat and recommended • for patrons with mobility issues. Our Box Office staff will be happy to advise you of the best seats and a pre-show visit can be • arranged if required. If you wish to take your guide dog or hearing dog into the performance, please let us know • when booking your ticket. We can arrange an adjacent seat to be kept free. We are also happy to look after your guide dog during the performance if you prefer. • The Bridge House Theatre and Warwick Hall are fitted with infra-red hearing enhancement loops which can be used in conjunction with our receivers. For hearing aid users with a ‘T- Switch’, a necklace interface is provided free of charge. For the hearing impaired we offer in-ear headphones. Both of these are available upon request from our Box Office and are free of charge. 27

Fantastic For Families<br />

We pride ourselves on being a welcoming and family friendly venue. Our<br />

bar and foyer area provides highchairs for our younger guests and we have<br />

booster seats in the main auditorium readily available.<br />

Unisex baby changing facilities are provided. In the foyer area we regularly<br />

have children’s activities and resources themed to the performance that day.<br />

Parking<br />

Free parking is available on the school site. Enter the site from Myton Road and<br />

follow the road past the theatre. Parking is located on the right hand side opposite the<br />

theatre, signposted as ‘Visitors Car Park’. Additional parking can also be found behind<br />

the theatre. Please note that this can become busy when we present multiple events.<br />

Pay and display parking is located across the road in St Nicholas Park, a short walk away.<br />

There is also a drop off point in front of the Bridge House Theatre.<br />

Public Transport<br />

Local buses from Warwick and Leamington Spa pass the site and stop on Myton Road,<br />

adjacent to the theatre. The nearest train station is Warwick Station – a twenty minute walk<br />

from the theatre. Leamington Spa train station is less than 2 miles away.<br />

Access<br />

It is our aim at the Bridge House Theatre and Warwick Hall to be accessible and welcoming to<br />

everyone and we are committed to making your visit as easy and enjoyable as possible. Advance<br />

booking is always recommended so that our staff can readily provide assistance when required.<br />

The Bridge House Theatre has 4 wheelchair positions available. Please specify when<br />

•<br />

booking.<br />

Warwick Hall is easily accessible for wheelchair users and all events include seats at<br />

•<br />

floor level.<br />

Please note that neither the Bridge House Theatre or Warwick Hall have lifts to balcony<br />

•<br />

level.<br />

Seats in rows M and J in the Bridge House Theatre stalls are on the flat and recommended<br />

•<br />

for patrons with mobility issues.<br />

Our Box Office staff will be happy to advise you of the best seats and a pre-show visit can be<br />

•<br />

arranged if required.<br />

If you wish to take your guide dog or hearing dog into the performance, please let us know<br />

•<br />

when booking your ticket. We can arrange an adjacent seat to be kept free. We are also happy<br />

to look after your guide dog during the performance if you prefer.<br />

•<br />

The Bridge House Theatre and Warwick Hall are fitted with infra-red hearing enhancement<br />

loops which can be used in conjunction with our receivers. For hearing aid users with a ‘T-<br />

Switch’, a necklace interface is provided free of charge. For the hearing impaired we offer in-ear<br />

headphones. Both of these are available upon request from our Box Office and are free of charge. 27

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