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Revised CATS Procedure Dec.20161

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COMMERCIAL BANK OF ETHIOPIA December 1, 2016<br />

The Customer Services Officer/Checker<br />

a) Authorizes the referral request after checking the genuineness of the<br />

document and correctness of the transaction in her/his authorization<br />

limit.<br />

The Customer Service Manager<br />

a) Authorizes the referral request after checking the completeness of the<br />

document and correctness of the transaction in her/his authorization<br />

limit.<br />

Branch controller<br />

a) Receives the cheque/ money transfer application /letter of payment<br />

instruction from the customer service officer- maker;<br />

b) Checks the proper presentation, authenticity and completeness of the<br />

transfer documents<br />

c) Checks for proper posting of transactions in the system; and<br />

d) Keeps such instruments under her/his custody.<br />

6.2.5 Foreign Money Transfer<br />

Foreign money transfer shall be made for Education, correspondence fee, seminar,<br />

Training, Symposium, workshop, conference, Membership fee, Medical fee and<br />

others in line with the pertinent directive of the NBE and the direction of the bank. If<br />

and when the branch is permitted to process foreign money transfers the following<br />

procedure shall be followed;<br />

6.2.6 Foreign currency Demand Draft and SWIFT Transfers<br />

The Customer Services Officer/Maker<br />

a) Receives the letter of application for foreign exchange or the duly<br />

completed remittance form, together with the other required documents<br />

against the check list;<br />

<strong>CATS</strong> <strong>Procedure</strong> | 76

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