Revised CATS Procedure Dec.20161

COMMERCIAL BANK OF ETHIOPIA December 1, 2016
Manager;
b) Makes sure that the particulars on the Bankers’ cheque /CPO/is the same
as that of the customer’s application;
c) Prints the Bankers’ cheque /CPO/after confirming that the cash has been
received or the appropriate account has been debited;
d) Signs on the Bankers’ cheque /CPO/and forwards same to the Customer
Services Officer/Maker; and
e) Makes sure that the serial numbers of the Bankers’ cheque /CPO/used on
that particular day follow the serial numbers of the remaining unused
Bankers’ cheque /CPO/form.
The Customer Services Manager
a) Receives and Checks the correctness of the letter of application
submitted;
b) Authorizes the transaction within her/his authorization-limit.
c) Prints the Bankers’ cheque /CPO/after confirming that the cash has been
received or the appropriate account has been debited; and
d) Signs on the Bankers’ cheque /CPO/and forwards same to the Customer
Services Officer/Maker.
The Senior Customer Services officer-accounts
a) Follows-up the daily balance of Bankers’ cheque /CPO/account
against the system tracer;
b) Forwards long outstanding items for write back approval ;(refer to
the bank’s suspense management procedure) and
c) Transfers to income by the system when the write back request is
approved,
The Branch controller
a) Receives the application form and check proper posting of transaction in
the system; and
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