Revised CATS Procedure Dec.20161

COMMERCIAL BANK OF ETHIOPIA December 1, 2016
c) Transfers to income by the system, when the write back request is
approved.
6.2.3 Bankers’ Cheque /Casher Payment Order
The Customer Services Officer/Maker
a) Receives the money transfer application from the customer, checks the
particulars therein including the stamp for corporate customers and
inputs the details into the system;
b) Authenticates the signature of the account holder/authorized signatory, if
the transfer is made from account;
c) Receives the application/letter of payment instruction from the person
who has been lawfully delegated for the purpose if the remitter is
Corporate customer and the transfer is requested from customer’s
account ;
d) Receives cash/ debit from the customer account, including the
commission, and forwards to the Checker the letter of application,
together with the Bankers’ Cheque;
e) Requests dual authorization if the amount beyond her/his authorization
limit from the concerned Customer Service officer Checker/Customer
Service Manager;
f) Receives the Bankers’ cheque /CPO/from the Checker, co-signs on the
prepared Bankers’ cheque /CPO/makes the remitter sign on the back of
the application confirming the receipt of the original instrument and
gives the instrument to the customer; and
g) Balances her/his cash at the end of the cash hour against the system
balance and delivers the application form/letter to the Branch Controller,
and the cash to the Senior Customer Services Officer-Cash.
The Customer Services Officer/Checker
a) Receives the blank Bankers’ cheque /CPO/from Customer Service
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