Revised CATS Procedure Dec.20161

COMMERCIAL BANK OF ETHIOPIA December 1, 2016
once the activities related to it have been undertaken at the center;
e) Authorizes customer creation, account opening, and signature capture
f) Authenticates from the issuing organs relevant opening document ;
g) Receives the response from the document issuing organ; Place posting
restriction and inform the pertinent authorities if the document is
counterfeited
h) Writes a letter to the concerned branch if the request is to open an
account in non-networked branch.
i) Communicates in writing the opening of the account to the concerned
branches or ECX for banking operation.
j) Reports to ECX if an account-holding member is reprimanded, suspended
or excluded from banking activities due to mal-operation specifying the
type and frequency
The Controller at CATS - CPC
a) Collects from the customer service manager all the documents submitted
for the opening an account and makes sure that the account is opened as
per the Bank’s pertinent policy and procedure;
b) Makes sure that the name of the newly opened account holder is not on
the mal-operation list for all current accounts opened;
c) Signs on the documents to ascertain the accuracy and completeness of the
newly opened accounts;
d) Makes sure that all opening document received agreed with the daily
opened account list on the system.
e) Copies and forwards all the relevant documents for saving accounts
opened by corporate customers, all demand deposit account and
suspicious accounts to Customer Service Manager for authentication and
make follow-up the authentication within fifteen days.
f) Opens a new mandate file in the name of the account holder and keeps all
CATS Procedure | 63