Revised CATS Procedure Dec.20161

COMMERCIAL BANK OF ETHIOPIA December 1, 2016
5.2.2 Opening of account at CATS-CPC
Seniors Customer Account and Operation Officer
a) Receives pertinent documents depending on the nature of the account to
be opened;
b) Receives a power of attorney/authority of the ECX member, entrusting
the sole right of debiting the pay-in account to the Exchange, prepared in
four copies, and signed by the principal authorized officials at the CATS
CPC, in front of two witnesses;
c) Verifies the signature on the request letter;
d) Creates customer Id on the system.
e) Makes sure that the customer’s name is not on the mal-operation list for
opening of current account;
f) Opens customer account by the requested branch company code
g) Scans the authorized signatories
h) Forwards the documents to customer service manager-customer account
for authorization and branch communication.
Customer Service Manager-At Customer Account and Operation
a) Receive pertinent documents depending on the nature of the account
from the senior customers’ account and operation officer for
authorization ;
b) Makes sure that the customer’s name is not on the mal-operation list for
opening of current account;
c) Checks the integration of customer information on the system and
cosign on the opening application form ;
d) Returns the original power of attorney to the principal (ECX member)
CATS Procedure | 62