Revised CATS Procedure Dec.20161

COMMERCIAL BANK OF ETHIOPIA December 1, 2016
c) Forwards the necessary documents to the Customer Service Officer
Maker at the front;
d) Checks and authorize the fixed time/term deposit contract; prepares a
certificate of deposit (Refer form CBECATS006) and co-signs with the
Customer Service Officer Maker on the certificate of deposit;
e) Requests the customer to sign on the registered copy confirming receipt
of the certificate of the time deposit;
f) Gives acknowledgement to the customer and forwards to her or him the
deposit certificate and the advice;
g) Keeps custody of the application form, the registered copy and the debit
or the credit advice in a separate mandate file;
h) Collects the old certificate and issues a new one upon request for renewal.
i) Sets the next agreed up on period on the system if the customer agrees a
principal rollover and the bank accept her/his request up on maturity
j) Collects the old certificate of deposit, issues a new certificate for the
remaining balance after signing the contract and amend the certificate
number on the system if the customer requests partial withdrawal before
maturity.
The Customer Services Officer/Maker
a) Creates a new fixed-time deposit in the system; and incorporates debit
account, principal liquidation, interest liquidation accounts that are used
at time of maturity.
b) Forwards the application form registers a copy thereof and debit advice
to Customer Service Manager.
The Branch Controller
a) Checks the name, the amount of fixed deposit, the maturity date and the
signature on the contract against the system.
CATS Procedure | 61