Revised CATS Procedure Dec.20161

COMMERCIAL BANK OF ETHIOPIA December 1, 2016
opening of current account;
c) Fills out the necessary particulars on the passbook (for a savings
account);
d) Authorizes the account opening and Co-signs on all the account-opening
documents and passbook (for a savings account);
e) Puts a stamp on the affixed photo by covering therewith the lower half of
it;
f) Returns to the Customer Services Officer/Maker the passbook, the
original documents received from the customer, the gift package that
contains the welcome note signed by the Branch Manager and the giveaway
materials, ID cards, and the deposit voucher;
g) Forwards the cheque-requisition form (refer form CBECATS009) filled
out by the applicant to the Customer Service Manager/Senior Customer
Services Officer-accounts;
h) Checks and authorizes the scanned signatures; and
i) Passes onto the Branch Controller the opening documents—that is, the
application form, a copy of the ID card and the trade license (if the
applicant is a trade operator) and all the other relevant documents (if the
applicant is an organization).
The Customer Service Manager/Branch Manager
a) Authorizes amendment on customer record initiated by the Customer
Services Officer/maker.
b) Checks the daily opened accounts list from the system and receive copy
document from the branch controller for further authentication, within
fifteen days, in the absence of the KYC Analyst. However, if the branch
manager/ Customer service Manager believes that the customer is
properly identified, she/he can authorize withdrawal from the account
before the document is authenticated or otherwise place post no debits
until the opening document is authenticated.
CATS Procedure | 58