Revised CATS Procedure Dec.20161

COMMERCIAL BANK OF ETHIOPIA December 1, 2016
2. CUSTOMER CLASSIFICATION
The bank shall classify its customers based on the following two dimensions;
a) Economic Ownership Dimension
b) Volume and value of transaction
2.1 Volume and value of Transaction
The Bank shall classify the customers in to the following three broad customer
segments according to their value;
i. Retail /consumer/customers -
ii. Business customer
iii. Premium customers
2.2 Economic Ownership Dimension
The Bank shall have four broad classifications by economic ownership namely:
Private, Government, Public, and Associations.
2.2.1 Private
The Private category shall have the following sub classification;
I. Individuals- Shall include single individual as well as married couples,
work colleagues, school mates and other individuals that approach the
bank for the purpose of joint account maintenance
II. Private Businesses- Shall include Sole Proprietorship, Ordinary
Partnership, Limited Partnership, General Partnership, Joint Venture,
Private Limited Companies, Share Companies in the private sector,
Private financial companies and other similar entities
III. Other Private entities shall include:
a. All forms of organization which are not formed in line with the
Ethiopian law and operate under special agreement with the Ethiopian
Government;
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